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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Vodafone India reviews & complaints page 1284

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J
Jalan Macherla
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement

I talked to a person, over the mentioned numbers in the mail.... they dont reveal their names, and when insisted they say their names as maya , indhumati, ravi (i think these are their pet names) , i talked to him about the discepency over the account and he said u r account would be settled i[censored] pay 1100 against 1400 odd amount, even after that i get mails to the pay remaining amount , when asked about the same he says , show the proof,...
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R
Reuben Dorairaj R E
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Compliant regarding recharge

Hi Sirs,
I am a customer of Vodafone Chennai, South India. Last Saturday I called the customer care and enquired if there is any offer on TOP UP recharge which is currently available. One of the customer care executive named “ARUNKRISHNAN” who actually mislead me by asking me to recharge for INR 550.00 which is a recharge for WCC (World calling Card), Then I again called up the customer care and asked them why is that...
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K
Kunal Pradeep Kotak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call center issue wrong information

From: KUNAL KOTAK
Sent: Wednesday, September 23, 2009 9:43 AM
To: 'vodafonecare.[protected]@vodafone.com'; 'rashna.[protected]@vodafone.com'; 'laxmi.[protected]@vodafone.com'
Subject: RE: Issue regarding the callcenter ........Pathetic service
Importance: High


Dear Team,
I had called up the customer care for inquiring...
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N
neeraj ajmera
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Conversion into prepaid

Dear Sir,
I am a Vodafone customer. On March 10, 2009 I had converted my mobile no. [protected] from prepaid to postpaid from vodafone store at gopalpura bypass road, near ridhi siddhi, Jaipur. At that time the customer care executive had assured me that whenever i may want to change my connection again to prepaid i can do that, & then only i choose to convert it to postpaid.
Now i want to convert my connection back to prepaid....
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B
Basant Kumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Block My Vodafone Number

sir / madam

My mobile phone get lost yesterday. Please block my SIM no.[protected]

thanks
Basant kumar...
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I
Insiyah Ujjaini
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from account but no talktime credited.

I am a customer of vodafone live from Gujarat with number [protected].
On monday 21/09/2009 at around 9 am, i recharged my prepaid a/c with Rs. 501 using internet banking from vodafone site http://www.vodafone.in/existingusers/prepaid/onlinerecharge/pages/onlinerc_guj.aspx.
using the link of state bank of india internet banking.
I used the same and recharged my account.
After the recharge was done, the last page...
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M
Mahesh k Jangid
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CONTACT OUT-FLOW COURIER EXPRESS AND ASK THEM WHAT IT WILL COST YOU TO RECEIVE YOUR DEMAND DRAFT.‏‏‏

Today I got a message on my mobile no.[protected] from center as:
"Congratulation!!! You have won 250.000 GBPounds in 2009 UK(SHELL) INT.L Mobile Draws. To claim your prize e-mail us vian:[protected]@live.com"
Kindly send me reply of this e-mail and guide me for same in brief.
My full name is Mr. Mahesh K Jangid
Currently I am living in Mumbai (Thane west)
Please send me updates on my mobile no.[protected]br...
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D
dilipkumar m. aheluvalia
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone wrong billing & compensation

Hello Sir,



Ref: Mobile No: [protected], Ahmedabad, Gujarat Circle



I am using Vodafone for last two years and regular customer of vodafone. I have never late payment or disput history. I use this mobile in roaming as well. This time I went to Dubai and accordingly changed my talktime plan. The officer didnot informed me anything regarding international roaming except for...
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A
Ashish Kr Sharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after paying bill recorded message of non payment of bill

Dear Sir
I am Ashish kumar Sharma using cell no. [protected] from vodafone for the last three years but for the last one year i am not receiving the bill . Every the month there is a false message from vodafone that your bill has been sent to your billing address. Although i am paying my bill regularly .Many times i have spoken to custommer care, but only with false commitment from custtomer care. All my bill is paid by my company...
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V
Vinay Kumar Sah
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not being migrated prepaid to postpaid after almost a month of submitting documents

Hi,
This is Vinay Sah from Pune and my prepaid no. is [protected]. 25 days back I got a call from Vodafone customer care (Veronica, cell no.: [protected])and she asked me for conversion of my prepaid to postpaid. I said ok. So they sent a guy(Hemant, cell: [protected]) on 1st of September to collect my paper and 250/- and gave me a postpaid sim card (No.[protected] and said that it will be activated in 2 days and its now almost...
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S
syed Ahmed sadiq
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Useless customer care @ bangalore

Dear Concern
I had called to Vodafone customer care center to complaint that iam not receiving incoming calls from 3 days ,each and every time cll cordintor will change and i have to explain all the story from begning and they use to ask 4-6 hours to get it rectify,But after two days their is no solution provided to me i had contacted executives by name vijay kumar (TL) ,swetha,anand ,arun,santoush,saif,mohamed imran khan...
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T
Tapasya Sharma
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Verification made negative without any logic

I would like to bring to the notice of one and all, that I had bought a post paid connection([protected]) and while filling all the formalities, i had explained that as i am a working person, i will not be available after 9am at my residence, so get verification done before that time, however after two days, i come to know that my outgoing facility has been debarred 'coz negative verification report was submitted.
What crap? inspite...
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A
Amarjith
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone cheated me

Sir
I have got a sms from vodafone "New offer rchrg with 36 and get 110 local vodafone mins free valid for 30 days" .Then i activate this and got a acknoledgement "Hello Rs 36 deducted towards BC36 enjoy 110 v2v free mins" But credited only 72 mins. Then i called to customer care, they behav to me very badly and said we cant do anything its a server problem.Then they disconnected permanantly my customer care...
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H
Hima Robin
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disturbance

Hello sir.

[protected]
Sending me worst sms from this vodafone number everyday. I am a married women. Please take an action or let me know who is the owner of this number....
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G
Ganesh Prasad Das
from Bengaluru, Karnataka
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Not responding to complaints

Time and again I have posted the following complaint to the Nodal Officer, Vodafone, Bhubaneswar.
Each time they have acknowledged the same mechanically, but not given any redressal, or reply.
Sincerely, GPDas

Vodafone is a customer-friendly service provider and you are all so friendly people.
But what happens to us. My woe is not over. It has increased.

In a confused state, I pressed MCI...
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S
sudeep pillai
from Mumbai, Maharashtra
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Plan changed without confirmation.

HI,

This is sudeep pillai one of the dissatified customer of vodofone. I was a customer of vodofone for last 2 yrs with RCUG 50 Plan . But all on a sudden they have changed my plan to [protected]@1. without my permission.

When i contacted the customer care the CSE told me that i have send an sms to change plan.

But i had not send any sms to change my plan . Why i will do so when i am holding a corporate...
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S
sherin augustine
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Call History

All in coming and out going call details plz sent my Email Id...
+1 photos
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9
9703628730
from Gurgaon, Haryana
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conversion from post paid to prepaid

Dear Sir,

My Name is T. Venkata Balaiah

I have taken this Vodafone post connection baring mobile number [protected] nearly six months back

It was earlier a prepaid connection i requested to convert to post paid they did but when i requested to convert to prepaid they telling that they dont have that option

kindly consider the request and do the needfull...
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C
chiragshah11
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CELLPHONE REPAIR

I BOUGHT A NEW MOBILE (BLACKBERRY 8900) IN DECEMBER 2008. I HAVE ONE YEAR WARRANTY ON THE MOBILE. FEW WEEKS BACK THE MOBILE STOPPED WORKING SO I GAVE IT FOR REPAIR AT THE VODAFONE STORE IN ANDHERI(W), MUMBAI. THEY TOOK MY MOBILE AND SAID THEY WILL FIX IT AND GIVE IT BACK TO MY WITHIN 14 DAYS. THEY ALSO PROVIDED ME A DOCUMENT WHICH SHOWS THAT THEY HAVE MY MOBILE FOR REPAIR AND WILL BE DONE UNDER WARRANTY.
NOW, AFTER TWO WEEKS THEY...
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R
Ritesh Suri
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Care Services

Hello,

My name is Ritesh Suri and I'm the frustrated customer with Vodafone Essar Ltd. I've been using their service for a long time and everyday i think of changing the phone number creates me a problem. I can neither change the number nor can keep it because of the services.

My bill for the Month August was Rs.1316 and my last date of payment was August 21, 2009. I didn't pay the bill till 20th...
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