Vodafone India Complaints & Reviews

Hello,

My name is Ritesh Suri and I'm the frustrated customer with Vodafone Essar Ltd. I've been using their service for a long time and everyday i think of changing the phone number creates me a problem. I can neither change the number nor can keep it because of the services.

My bill for the Month August was Rs.1316 and my last date of payment was August 21, 2009. I didn't pay the bill till 20th...

I had recharged my vodafone mobile No. [protected] for Rs. 250/-, for which Transaction ID wasDL [protected] dated 5th August 2009 on the confirmation of their promotional call from 888.
My utter surprise I was given the balance for Rs.116/- only. On asking from customer Service Executives, he could not reply me satisfactorily.
Then I written a letter to Ms. Nidhi Seda, Nodle officer of the company on 8.8.2009, On reciept of...

I have a vodafone No. [protected] in Name of Bheru Lal Sen but suddenly my No is discontinue on dated 10/09/2009 without any information & its very painful for us.
when i call at customer care they reply to me that your connection activetd from May 08 & you do not Recharge from Rs200/- so phone was discountinue.

But acctualy this connection purchase by me as on 11/08/2009 & i have Recharge from Above Rs.400/-...

Dear Sir,

i am a vodafone customer o[censored]P-East circle, mobile no- [protected],my no is registered in DO NOT DISTURB services,
as per TRAI guidelines, i shouldn't get any promotional call or promo msg's. but i m regularly recieving this kind of msg

i complaint regarding this over phone to vodafone customer care on 2nd of August,2009, complain no-[protected] n the executive over phone told me that...

please tell me about [protected] it is vodafone no.which missed call to me daily, Urgent
thanks in advance...

I HAVE PURCHASED A SIM CARD FROM VENDOR (ADDRESS-F51/A, DVCDTPS, MAYABAZAR, SHREE SANTOSHI STUDIO, PIN-713207.
I HAVE HARDLY USED MY NUMBER FOR 2 DAYS . AFTER THAT MY CONNECTION IS DEACTIVATED,
I HAD PURCHASED THIS SIM ALMOST 25- 30 DAYS BACK[protected], I HAD TALKED TO THE CUSTOMER CARE MANY TIMES IN VAIN.LAST TIME THEY TOLD ME THAT THEY HAD SOME MISTAKES IN MY DOCUMENTS AND THEY WILL SEND THE DOCUMENTS BACK TO THE VENDOR...

Dear Sir:

My Mom has a prepaid vodafone lifetime connection, [protected]. My mom got sms on 10.09.2009 from 56789 stating as "your subscription to MCI has been activated. Thank You!" and her account was debited by Rs. 30/-, and the due date for the next month for paying Rs 30/ as October 10, 2009, but she has never requested for this service.

I request you to please credit the amount 30/- at the earliest....

I had applied for a vodafone corporate connection which my company piramal lifesciences offers.I got a number which was already being used by someone else and his debit wasnt even cleared. For the month of feb he and i both made a payment of 567Rs.He reverted his payment and it showed to be debited to my account so previous for 8 months now my accountkeeps showing a due e evenamount of 567 rs.I have even submitted the receipt of my payment...

I have activated "Vodafone Live" on 20th of June which is different from [protected]@199. I was never told about this while activation. Neither my internet account showed me that its [protected]@199 rather than Vodafone Live, it always should me Vodafone Live until August.
Thinking it is Vodafone Live and the process told to me for deactivation was by calling up the customer care and deactivate or do it via my internet account.I did it...

Hi,

I am Janani Iyengar. I purchased a Vodafone sim few vks back ([protected] Mumbai number in the name of sampath kumar). Documents which I have submitted got rejected due to some reason. That’s fine but When I went to vodaphone store (Kalyan branch – Station road opp. To Platform No.1 )NO one was ready to help me out with the issue. One person was sitting in help desk Name Mr. Rajesh. When I asked him, he dint bother...

I requested Vodafone, Mumbai to change my pre-paid connection [protected] to post-paid connection. On 12th June, Vodafone Executive informed me to provide the photocopy of Electricity Bill as address proof and photocopy of pan card as identity proof. On 16th June I handed over the signed the application forms and gave the representative of Vodafone all the necessary documents. On 17th June I was provided with a new SIM (SIM No HLR[protected]...

I have got an SMS on 04.08.2009 saying that club Vodafone Mega Talktime 349 offer. Recharge for Rs.349 Today. Get Rs.449(Calls and SMS Only) for 30 days.I used the flexy recharge service and recharge was done for Rs. 349 but it was not accounted to my credit. I thought it would be activated when the existing balance is depleted. But my dismay even after the usage of existing balance it was not activated and when i contacted the agency from...

Dear Sir,
Very humbly I would like to submit that i am using vodafone prepaid SIM since more than 3 years
and further many members of my family are also vodafone customers.
The problem is that vodafone has blocked card recharging on my mobile phone no. [protected] i.e. i cannot recharge thru any card any tariff or any talk value card on my mobile. The disadvantage of this is that i am unable to obtain the benefit of may...

Dear sir,

With respect i bring to your kind notice that as on[protected] on my moblie no. [protected] i got a message that your astro pack alerts has been activated and 30rs. has been deducted from ur account whearas i did'nt apply for any type of alert or facility. i called to customer care to reverse the 30rs, they give me complaint no.[protected] to see it within 24 hours whether you applied or not for such alert. but...

Dear sir,
I am having a postpaid Vodafone connection from your company.
I have a serious issue about the connection that is I don’t get my bills on time, either they are delayed or sometimes never come
Due to this every month my sim gets disconnected from your end. From the past 13 months your company is charging
Me late bill charges, reconnection charges, connect charges, disconnect charges, which goes to...

I have been trying to change my tariff plan from last 15 days & have been requesting for change in tariff plan to vodafone by E-mail & to Customer service agent. but not one is taking my request.

I have been using Vodafone for 3 years with corporate 199 plan, & now i am requesting to change the plan to Enterprise 175. But the Vodafone people are saying my company is not tied up with vodafone for this plan. but one...

Dear sir,
This is just to let you know that I was interested in buying an e-top sim card of your company but I got surprised by the behaviour of the area supplier/ agent after so many calls nobody bothered to contact me or gave time for me to contact everytime only excuses if such are your area dealers then one can understand how good you service can be for our customers to whom a person like me is transfering money to other companies...

my vodafone no is [protected] & add-on no in [protected].(add-on is with my wife)
the problem occurs in the month of janunry 2009 when my bill for add-on connection was cross the limits without usage of gprs. i.e. rs 1200/-. amount of bill of this no never exceeds to rs 50/- to 80/-.
co. disconnect outgoing without prior imformation & gave reply after questioning that ur limits of the phone exceeded. after somany phone...

i had a very very bad experience with the miss guidance and rely bad technical support by your customer care executives working in your call centers firstly they have very less knowledge about your product secondly they place you on hold or either put your call on mute,i spoke to 4or5 of your staff,some of them put my call on hold,some put me on mute,and everyone had different answers.finally i was told to visit vodafone help center,i visited...

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rajeev kulshrestha to vodafonecare.d.
show details Jul 28

From: media kulshrestha [mailto:[protected]@gmail.com]
Sent: Tuesday, July 21, 2009 12:44 PM
To: VODAFONECARE DEL (DEL)
Cc:...