Vodafone India Complaints & Reviews

I had given the request for the Vodafone Prepaid to Postpaid migration on 15th of August 2009 & today is 2nd sept. 2009 , I had called many of the times to the vodafone customer care , & had visited the vodafone store too located at Sector 18 Noida & meet Ms. Neha Mishra, i had received the call for the same by one of the executive having the mobile number : [protected]. but as on date my number had not been migrated , they are saying that the varification is -ve but no body has come for the varification at my office, the vodafone executive said that i am not working in the office, i dont know approx 10 peoples come every day to meet me with the scheduled appointments & no body complaints me aboutr this than how com the vodafone executive reported this? i am working in thi organization for last more than 3 years & am the IT Head,
I am requesting for the vodaphone Prepaid number [protected] , The Vodafone exectuive who had taken the cash & given the receipt for the sim having the number : [protected] is still dead & not activated .
Please help.

Regards,
A.Bajpai
IT Head.

hi,

i have vodafone number [protected](chennai circle) . I am not able to recieve any calls on this number in any of the roaming circles (outside chennai) and the call gets disconnected in a second and due to my business i am not able to change my number.So on all the incoming calls i have to call back with roaming charges applicable.

i have registered 5 complaints with vodafone from last 1 year on there customer care but all the time i got the reply that the problem is resolved but every time it was a mock message and even i have send them personal mails on the mail id which they have provided for customer complains(vodafonecare.[protected]@vodafone.com) ,but their reply was just a formality to put the matter in cold bag.

Dear Sir

I am Sandeep Ralph and my mobile nos are +[protected]Vodafone) & +[protected]Airtel) as both of my numbers are registered with the concerned company still every month i am recieving some stupid messages from both the company. As my kid is Quite young of age 13-14 Months and after hearing messages he wakes up and we land up in a mess as me and my wife have to take care no other family members are staying with us.
Even in meeting i used to get these messages every month even after complains to the higher authorities but theses people are not taking my complains seriously and the worst part is both the company is not having Complaince Section or Consumer Grieveince Cell.


Suggest me what should i do?


Regards

Sandeep Ralph
+[protected]
+[protected]

To,
The Nodal Officer,
Vodafone, Assam Circle
Sir,
through this mail I like to inform you that , I have a Vodafone mobile prepaid connection bearing cell No-[protected] SIM No[protected]-3 on[protected] my SIM card lost and against I have registered an FIR in Chapar Police Station, Dist-Dhubri, Assam and then I approachedto Vodafone registered dealer setup in Bilasipara. But official staff have shown no response they even behave roughly. Even though they issue a duplicate SIM but this is still not activated or registered.

Dear Sir /madam ,

My self and my husband took a vodafone connection from a Vodafone store ( Kharadi near Zensar office Pune) and not from a dealer last Wednesday. After submitting adequate documents as per the vodafone customer service agent . he checked our documents and agreed that the documents were appropriate . Now today ..our outgoing calls are barred . I called up the customer service call center ... the agent could 'nt understand my problem as it seems he had an English language problem , i asked him to pass it on to his manager . A person named as Ashish answered the call stating he was the manager after a very long wait . Then he asked me to resubmit the documents again because his staff didn't not submit the documents to the service center . I asked him ... if his staff ( the vodafone staff ) is not following the duties , why do they bar the calls , without any prior notice. He had no answer .I asked him if he could unbar my calls , he said he can't take a guarantee.I asked him what sort of answer is that ? I also asked him what sort of documents we need to submit . He said he doesn't know ... may be the same documents ! I was really disappointed with such an unprofessional service from Vodafone , where they have such untrained staff with such a bad unprofessional customer service where they can't even understand what the customer wants , or what the actual number is . Really bad and such a big inconvenience. i am new to the city pune and now if i have to make any calls in case of an emergency i have no other option .

Please look into this ....
our numbers are [protected],[protected]

Thanks and Regards
Anushree Vishal Nair

أنا خطي اتقفل أرجو أن أحصل على PUK CODE للموبيا بتاعي
رقم موبايلي [protected]

I owned a connection from vodafone till about 3 months back when i decided to discontinue the services due to bad services.

There was some payment pending from my side for which i requested a bill from the company for. upon receipt, i insisted that the payment would be made by the end of the month

however, on the 20th of july, another executive insisted that i should somehow make the payments by the 26th of the month because she had to achieve her collection targets. She also insisted the company had authorized her to use a language she deems fit with defaulting customers. This was followed by threats to call all the dialled nos from my bill and inform them of my failure to pay bills. she then hung up the phone. time was 1.28 p.m and the phone no is [protected].

i have sent several emails to vodafone bringing this behaviour to their notice and demanding a written apology. however, m/s vodafone has preferred to stay silent and only sent legal notices.

i require your help in bringing a conclusion to this issue

Regards

kovid sinha

dear sir,
i have used vodafone conn. since last 2 years. my no is [protected] but i have change the conn. prepaid to postpaid . one day i recieved a vodafone excutive call he suggest to me change a prepaid to potpaid, and he disscussed the plan 1199/- and i was accepted the plan and i will give up the all documents and sequirity money 250/- he told me sir, your voda conn.was sarting after 2 days, but the conn. was not responding and excutive was not responding my phone calls .excutive name mr. sarvesh vodafone ( aliganj office lko)
so kindly plz. solve this problem as son as possible.


thanx & regard
vineet tiwari

im vodafone prepaid customer with mobile no. [protected], last month i was on tour of orissa and bengal .on 18/7/2009 to 29/07/2009 . i was wrongly charged while i was in roaming i was making a call in same circle i should have been charged 1 rupee but instead of this i was charged 1.50 paise per minute . i have made many calls during my 10 days visit .
when i came to my home circle, i had called customer care told them abt the problem i had faced, but instead of appoligising they responded i was correctly charged with rs 1.50 paise per minute, but as per rules of TRAI i should have been charged rs 1 per local call when i was making a call in orissa itself, because i was in roaming in orissa all my orissa no. calls shold be treared as local calls .
even the CSR was not aware with call charges . they told me details are not available right now, call after 4 hours . i had called them two to three times . instead of taking my problem they barred my customer care .
it was the worst experience .
poor quality and service .
uneducated customer care staff
high call charges as compared to other service provider
very poor and irresponsible staff
50-50 paise wrongly charged in HINDI we call them CHINDI CHOR .
i promised my self im not going to suggest vodafone to any of my circle around .
it was not a matter of 5 to 10 rs it was matter what really customer expect from your side after paying money

I had a mobile shop and i used to sell sim cards and recharge also.Vodafone chated me many times. I made the complaint many times but there is no result.The following lines contain all the problems that i faced and reported to vodafone via e-mail followed by the e-mail received from their side:
Sent Mail:-
{

Dear sir/madam

This is to inform you that two years back i started mobile recharge related work and so i was provided a vodafone e-top sim card(number-[protected]).about 10 months back(november-2008, approx.) I had a calling balance of rs245(approx.) in my account of this number(i.e., [protected]).I was out of town for 3 to 4 days.When i reached back I switched on my vodafone number(which was kept inside a locker), and found only 96 paise left in my account.i made the complaint regarding this at vodafone mini store but they told me that e-top regarding problems are not handled by them and also they told me to contact my distributor and I did so but no solution was provided to me, i kept on complaining but still no solution was given.Several times I called your customer care number(111), but they asked me to call the retailer care number but that service was never activated on my E-top number(I kept on complaining for the activation oh this service also).
later I decided to close the recharge related work and after few months my e-top sim was converted to a normal sim card, other companies also did so but I was ready for that.But now this month my vodafone number is showing "Sim card registration failed".
I asked the distributor regarding this and he told me that they cant do antyhing in this matter and the company has done so.I had rs. 150 approx. as my calling balance and rs 30 approx. as my e-top balance in my account.
I would like to inform you more on that i gave some vodafone recharge coupons(approximate value = Rs.1000/-) for replacement some 10 months back to the distributor but still no refunds have been made.
You always say that you are happy to help but my problems are adding up more and more, now I am feeling helpless, Please do help me.
My fault Is only that i worked as a retailer for vodafone, I am running other company sim cards also and they are running fine.
I can't bear that much loss, Please do something in this regard.Timely response will be appreciated.


Sender's Info:
Name:- Kavish Chhabra
Address:- Mohit telecom,
83, Railway road,
Rishikesh(Dehradun)
Contact No:- [protected]

Didtributor's info:
Franchise name:- Aastha Telecom, Rishikesh
Owner-Mr. Batra
Contact number:- [protected] (Mr.Batra)

}


RECEIVED MAIL:-
{

Dear Mr. Chhabra,

Thank you for your email dated 18/08/09 about SIM card not working of your Vodafone number [protected].

We would like to inform you that we have checked your Vodafone number [protected] and there is no problem on your number form our end. All the services are working fine. The problem might be with the SIM. Therefore, we would like to request you to replace your SIM, if the error is still occuring.

We would also like to inform you that we have forwarded the issue regarding the e-topup SIM [protected], to the concerned department so that the issue can be checked.

In case you need further assistance, please do call or email us. We will do our best to help you.


Happy to help,

Rishikant Bapuly.
Vodafone Care
Contact numbers*
Vodafone Care : 111 or +91- [protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +91- [protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in

}

i have got message on my no [protected](vodafone) that i have won 500000 pounds in (shell) int'l mobile draw 2009
tell me that what is this
i will go in consumer court against this .company shoud be responsible for this

HI,

I am residence of kolkata. I was using Vodafone Post Paid connection earlier.
Since few months I was receiving wrong biling information, so I called up the customer care for inquiry. They kept me transferring the calls form one person to other but none were able to solve my problem. I also told them that if they will not send me correct bill I will not make any payements and close the connection. Then also I never got any reply from them.

Finally yesterday, after approx 1 year, a man came saying that he has got a court notice(from Lok Adalat) for me. I rushed down to my office to check what is issue is all about, but by that time he left and just left a message that I need to collect the court notice from the local police station.

I am really worried what is issue is all about. can anyone help me with this.

please tell me this number details and address : [protected]

I am one of the exploited customer of your renowned communication company vodafone.My phone number is [protected], which is a postpaid connection and I bought this number 4 months back from one of the vodafone store at delhi.since then i am paying all my bills before the due date arrives through your low grade website which doesn't work most of the time due to your server problems.I have deposited the security amount in advance to keep my phone services alive all the time.I also registered with your ECS (auto debit through my saving a/c) payment facility for the same as my services will not be barred due to the financial aspects.But still my phone services are barred, my sim is been suspended due to the payment issues, keeping this in my mind i called up your so called very friendly customer care service where all your c.c executives talk to me in a bad manner and doesn't provide a proper reply of why services are barred WITHOUT INTIMATING ME (mind it)(my incoming also barred and sms are also not receiving). So when I came to know that my bill is exceeded my credit limit I have deposited 2000 RS. immediately and than called up again to your customer care to resume my services and they told me that they can't help me out in the issue, neither they forwarded any request niether any complaint regarding the issue is been lodged by your customer care service executives.While in night at 1a.m your c.c exc. gave me a reference number [protected] regarding the lodging of issue and still my services are not resumed.

Apart from ECS payment i had made the payment of 2000 Rs. to resume my service but still my services are barred, i felt exploited and i lodged a complaint in consumer forum about it that u have barred my services without intimating me and still my services are not resumed after making a payment of 2000 Rs against the bill of 2700 Rs.The complaint ID at consumer forum is 2820/4/2009 dated 27th august 2009.

Due to your services my company faced a loss of around 5 lacs because I am not able to recieve a international call by our client and my job is in danger because of your services.

Will you please provide me the answer, why my incoming calls are barred without intimating me and please let your customer care executives behave like a civilize peoples.

If my services will not be resumed in an hour than your company should be ready for a legal action which is being filed with in a day by our lawyers.
This problem of barring calls is repeated in past also 3 times on the same number and this is 4th time this is done to me.

Waiting for your urgent, positive and fruitful reply.Look into the matter and let me know what is my fault and where i have done wrong with vodafone is my fault is that i have trusted you more than other service providers.

मैं कई बार वोडाफोन मे क्रेडिट लिमिट बढ़ाने के सम्बन्ध मे कोम्प्लैंत कर चुका हूँ लेकिन अब तक वोडाफोन की और से कोई भी कार्यवाही नहीं की गई है जिसका विवरण निम्न प्रकार से है -

मेरी और से ये कोम्प्लैंत की गई थी

<tyagi.[protected]@gmail.com>
to neetu.[protected]@vodafone.com
date Sun, Aug 16, 2009 at 10:13 PM
subject वोडाफोन नंबर ९७१९०३६३६३कि लिमिट बढ़ाने के लिए

<tyagi.[protected]@gmail.com>
to puneet.[protected]@vodafone.com
date Mon, Aug 17, 2009 at 7:00 PM
subject वोडाफोन नंबर ९७१९०३६३६३कि लिमिट बढ़ाने के लिए

ashish tyagi <tyagi.[protected]@gmail.com>
to neetu.[protected]@vodafone.com
date Thu, Aug 20, 2009 at 7:07 PM
subject Fwd: वोडाफोन नंबर ९७१९०३६३६३कि लिमिट बढ़ाने के लिए
mailed-by gmail.com

<tyagi.[protected]@gmail.com>
to puneet.[protected]@vodafone.com
date Thu, Aug 20, 2009 at 7:05 PM
subject Fwd: वोडाफोन नंबर ९७१९०३६३६३कि लिमिट बढ़ाने के लिए
mailed-by gmail.com


मेरा नाम आशीष कुमार त्यागी है और मै शुगर मिल मे नोकरी करता हूँ तथा काफी लम्बे समय से वोडाफोन नंबर ९७१९०३६३६३ का इस्तेमाल कर रहा हूँ, मेरा प्लान २५० फुल वेलु है जिसके साथ ४९ रूपये का एक प्रोमो भी एक्टिवेट है मै अपने फोन की लिमिट बढ़वाने के लिए काफी लम्बे समय से कोशिश कर रहा हूँ जब भी कभी मेरे पास वोडाफोन ऑफिस से फोन आता है तो ज्यादातर मै अपने फोन की काल लिमिट बढ़वाने के लिए कहता हूँ और जैसा कि जब मै ०४/०७/२००९ को शाम लगभग ५.३० बजे आपके वोडाफोन ऑफिस मेरठ (मेरठ सी सी एस युनिवेर्सिटी के सामने) भी गया था तो मुझसे लिमिट बढ़ाने के लिए सैलेरी स्लिप कि लेटेस्ट लास्ट टू मंथ्स कि फोटो कोपी तथा पेन कार्ड कि फोटो कोपी भी मांगी गई थी मैंने १४/०७/२००९ को शाम लगभग ५.०० बजे आपके वोडाफोन ऑफिस मेरठ (मेरठ सी सी एस युनिवेर्सिटी के सामने) आवश्यक कागज / दस्तावेज उपलब्ध करा दिए और १४/०७/२००९ को ही शाम को लगभग ०५.२३ बजे आपके वोडाफोन ऑफिस मेरठ (मेरठ सी सी एस युनिवेर्सिटी के सामने) से एक रिकुएस्ट भी फॉरवर्ड कि गई थी जिसके बावजूद भी अभी तक मेरी लिमिट नहीं बढाई गई है आप मेरे अकाउंट के रिकॉर्ड से देख सकते हैं के सर्दियों में शुगर मिल मे काम ज्यादा होता है और फोन भी ज्यादा करने पड़ते है लेकिन ४९ रूपये का जो एक प्रोमो भी एक्टिवेट हैउसका भी कोई लाभ नहीं मिलता है कयोंकि आपका प्रोमो बिल साइकिल पर ही अपनी कैलकुलेशन करता है लेकिन उससे पहले जब मे लिमिट के बराबर फोन कर लेता हूँ तो मुझको बार बार अपने दुसरे फ़ोन बी एस एन एल से काम चलाना पड़ता है या फिर अपने भाई या फिर किसी रिश्तेदार से फोन करके अपने वोडाफोन नंबर ९७१९०३६३६३ मे अडवांस धन जमा करवाता हूँ, जिसे आप मेरे अकाउंट के रिकॉर्ड से देख सकते हैं, जैसा कि मेरी लिमिट ३०००/- है जो ०४/०६/२००९ को बढ़कर हुई है उदहारण के तोर पर यदि मै अपनी बिल साइकिल से पहले यदि ३०००/- कि बात कर लेता हूँ तो फोन/वोडाफोन मुझको इससे ऊपर कि बात तभी करने देता है जब मै उसमे कुछ धन अडवांस अपनी बिल साइकिल से पहले यदि जमा कर देता हूँ अन्यथा फ़ोन नहीं कर पाता और बिल साइकिल पर पता चलता है के बिल केवल २०००/- का ही हुआ कयोंकि आपका प्रोमो बिल साइकिल पर ही अपनी कैलकुलेशन करता है अर्थात छूट बादमे बिल साइकिल पर ही मिलती है हमारा ऑफिस बागपत जिले मे सिंघावली अहीर गाँव मे है जहाँ पर आपका कोई वोडाफोन ऑफिस नहीं है जिसकी वजह से मुझको बार बार अपने दुसरे फ़ोन बी एस एन एल से काम चलाना पड़ता है या फिर अपने भाई या फिर किसी रिश्तेदार से फोन करके अपने वोडाफोन नंबर ९७१९०३६३६३ मे अडवांस धन जमा आपके वोडाफोन ऑफिस मेरठ मे करवाना पड़ता है आपसे बस यही रिकुएस्ट है के मेरी काल लिमिट बढ़ाने कि कृपा करें, धन्यवाद


वोडाफोन की तरफ से ये जवाब आया लेकिन कोई कार्यवाही नहीं हुई

from acknowledgements <[protected]@vodafone.com>
to tyagi.[protected]@gmail.com
date Thu, Aug 20, 2009 at 9:42 PM
subject Happy To Help: Fwd: `$5`% `$!`$>`$+`% `$( `$(`$ `$, `$0 `%/`%-`%'`%/`%&`%)`%, `%)`%, `%)`$ `$? `$2`$?`$.`$?`$ `$, `% `$>`$(`% `$ `% `$2`$?`$

hide details Aug 20 (6 days ago)


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Dear Customer,

Thank you for writing to us.

This is an automated response to your e-mail. We will respond to you within 2 working days.

If you want us to update your email id in our records, please SMS <EMail><email id> to 111(toll-free).

Manage your Postpaid account online - anytime, from anywhere. Register for My Vodafone on www.vodafone.in/myvodafone. To know more about My Vodafone click here

You can also activate/deactivate services easily via SMS. To view the list of service commands, click here . SMS the command to 111 (toll free) and the service would be activated /deactivated accordingly.

In the meantime, if you need any further assistance, please do call us on 111 (toll free) from your Vodafone mobile phone. We will do our best to help you

Happy to help,


Puneet Arora
Nodal Officer

Contact numbers
Vodafone Care : 111 or +91- [protected]
(Toll free from Vodafone mobile phones within the home network)
Nodal Officer : +[protected]Available between 9:30 a.m. to 6 p.m. Monday to Friday)
Fax number : +91- [protected]
E-mail : puneet.[protected]@vodafone.com
Website : www.vodafone.in

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* View and analyze your bill/account statement
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* Activate and deactivate services
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SMS Service Commands List

To activate/deactivate the following services via SMS, you can send the corresponding code as an SMS to the mentioned number and the service will be activated/deactivated.
Sr. No Name of service Activation Code Deactivation Code SMS to Timeframe for activation/deactivation
1 National Roaming ACT NR CAN NR 111 2 hrs
2 Vodafone Roaming ACT VR CAN VR 111 24 hrs
3 Basic International Roaming ACT BIR CAN BIR 111 48 hrs
4 STD ACT STD CAN STD 111 2 hrs
5 ISD ACT ISD CAN ISD 111 2 hrs
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8 Voicemail ACT VMS CAN VMS 111 48 hrs
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acknowledgements <[protected]@vodafone.com>
to tyagi.[protected]@gmail.com
date Mon, Aug 17, 2009 at 6:02 PM
subject Happy To Help: `$5`% `$!`$>`$+`% `$( `$(`$ `$, `$0 `%/`%-`%'`%/`%&`%)`%, `%)`%, `%)`$ `$? `$2`$?`$.`$?`$ `$, `% `$>`$(`% `$ `% `$2`$?`$

hide details Aug 17 (9 days ago)


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Dear Customer,

Thank you for writing to us.

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If you want us to update your email id in our records, please SMS <EMail><email id> to 111(toll-free).

Manage your Postpaid account online - anytime, from anywhere. Register for My Vodafone on www.vodafone.in/myvodafone. To know more about My Vodafone click here

You can also activate/deactivate services easily via SMS. To view the list of service commands, click here . SMS the command to 111 (toll free) and the service would be activated /deactivated accordingly.

In the meantime, if you need any further assistance, please do call us on 111 (toll free) from your Vodafone mobile phone. We will do our best to help you

Happy to help,


Puneet Arora
Nodal Officer

Contact numbers
Vodafone Care : 111 or +91- [protected]
(Toll free from Vodafone mobile phones within the home network)
Nodal Officer : +[protected]Available between 9:30 a.m. to 6 p.m. Monday to Friday)
Fax number : +91- [protected]
E-mail : puneet.[protected]@vodafone.com
Website : www.vodafone.in

My Vodafone

Now you can manage your account all by yourself. By logging on to My Vodafone you can

* View and analyze your bill/account statement
* Pay your bill/security deposit
* Change your talk plan/billing address and send us billing and tariff related queries
* Request for a duplicate bill
* Activate and deactivate services
* Activate roaming
* Order a new SIM card and block your old one

SMS Service Commands List

To activate/deactivate the following services via SMS, you can send the corresponding code as an SMS to the mentioned number and the service will be activated/deactivated.
Sr. No Name of service Activation Code Deactivation Code SMS to Timeframe for activation/deactivation
1 National Roaming ACT NR CAN NR 111 2 hrs
2 Vodafone Roaming ACT VR CAN VR 111 24 hrs
3 Basic International Roaming ACT BIR CAN BIR 111 48 hrs
4 STD ACT STD CAN STD 111 2 hrs
5 ISD ACT ISD CAN ISD 111 2 hrs
6 Caller Line Identification Presentation ACT CLIP CAN CLIP 111 48 hrs
7 Itemized Billing ACT IB CAN IB 111 48 hrs
8 Voicemail ACT VMS CAN VMS 111 48 hrs
9 Call Conference ACT CC CAN CC 111 2 hrs
10 Call Forwarding ACT CF CAN CF 111 2 hrs
11 Call Hold ACT CH CAN CH 111 2 hrs
12 GPRS - Postpaid ACT VL CAN VL 111 2 hrs

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अब आपसे कार्यवाही की उम्मीद मे

DEAR ALL,

HI AM VODAFONE CUSTOMER MY MOB NO : [protected]
FROM TUESDAY 25.08.2009 AT 13.20 I CANT ABLE TO MAKE ANY CALLS AND I DID NOT RECEIVED ANY CALL OR MESSAGES. IN MY MOBILE DISPLAY IT SHOW INACTIVE SIM . I DONT KNOW WHY SUDDENLY YOU DID LIKE THIS WITHOUT ANY INTIMATION. ACTIVE MY SIM SERVICES AS SOON AS POSSIBLE.

Hello,
My name is Tirath Singh Rawat, I am using your number since from more than half year.
My number is [protected] that is a corporate number from THE TRIBUNE TRUST. My vodafone number plan is Talk Super Saver 149-L

Recently i have charged of Rs 133.60 Pasia on 6th of june 2009 o[censored]sing VMC(vodafone mobile connect), but the fact is that according to plan VMC supposed to be charged as pro data base.
Infact i have already given request for deactivation on 111 customer care helpline number on 4 th of june 2009 but company didn’t deactivated the service of VMC
And in next bill i got charged of Rs 133.60 Paisa, I had a talk with 111 customer care executive regarding this issue Complaint Number-[protected], and with same as nodal officer.he said to me that i have to pay the amount of VMC and i have no other option said by nodal officer.

Now the problem comes again in this month 8th july 2009.
According to bill plan, i have activated VMC on 8th july 2009 till the end of my billing cycle which is 6th july 2009 to5th august 2009.
According to the VMC paln, The VMC plan is unlimited downloading + surfing charges are free in Rs 300/Month (Pro Data Base)
So, I have activated this service on 8th July 2009 and after the bill cycle, I found that in my bill company charged me total of Rs 497.71 Paisa Instead Of Rs 300
It means Rs 218 are the extra charges on my bill was added by the company.
I registered a complaint about this issue on 13th Of August at VODAFONE STORE SECTOR 19 CHANDIGARH.
The executive given me the time of 72 hrs Complaint Number was [protected].
But after 72 hrs executive said to me that the charges are genuine and I have to pay all the charges before due date. After this I made a call to a nodal officer on this number [protected]. Nodal Officer also told me the same as above and he was spoke with me rudely and no proper satisfaction I had received from any where.

In Short:-

VMC [VODAFONE MOBILE CONNECT] Monthly Rent – RS 300
Billing Cycle – 6th july-5th august
VMC Activate on my number – 8th july 2009
Genuine Rent charged on my bill – Rs279.71 from 8th july-5th august
Wrong charges on my bill - Rs218 on 8th july 2009.

I am using already your two numbers
1st is [protected]
2nd is [protected]
So, I am requesting you to help me out from this issue otherwise I will disconnect both numbers and I wont submit their dues.
For any queries contact me on this number [protected]

TIRATH SINGH RAWAT
THE TRIBUNE TRUST
[protected]

hi
my vodafone no is [protected] i your customer last 10 years i m the hights bill payer of your company. last so many years your company recognised as previllage customerand also provide me a personal care manager from your company. MR.AMIT IS MY PERSONAL CARE MANAGER HIS NO IS [protected]. i have dispute of my billing since a year back often and ofent i called mr amit i massages also to him but till this moment i dnt get my soulution its pending yet ; i am soory to say your MANAGER IS VERY VERY LAZY AND ARROGENT HE IS NOT INTRESTED TO CLEAR THE THINGS OF CUSTOMER EVEN I HAVE SO MANY THINGS THAT CAN PROVE THAT ITS REALLY A BIG CHEATING AND FROUD WITH ME MY BILLING TIMES AGAN I HAVE DISPUTE AND SO MANY MASGES SEND BY YOUR MANAGER BUT ITS VERY BAD FOR MY REPUTATION THAT IN LAST BILLING CYCLE THEY BREAK MY SERVICES INSPITE OF I AM YOUR COMPANYS PREIVILIGE CUSTOMER AND ALSO I HAVE DISPUTE WITH YOUR COMPANY FOR [censored] BILL FROM YOURCOMPANY AND YOUR PARTNER ROMAMING COMPANYS
NOW ITS UNBARRABLE FOR ME SO BY THIS MAIL I WARN YOUR COMPANY TI MAKE IMIDIATE SOLUTION OF MY ISSUES OTHERWISE I WILL GO TO COURT AND LEGALE ACTION AND ALSO IN MEDIA TO EXPOSE THE FROUD OF YOUR COMPANY .

HOPE FOR YOYUR POSITIVE SOLUTION EARLIEST
THANKS


RAIS KASBATI [protected].

dear sir
my mob number is [protected] . i am a vodafone prepaid customer . i has been activated caller tune . now i am staying in chennai at perungalathur . my song play all over tamil nadu and also chennai(can listen tamil nadu & chennai, expect perungalathur ) . but only perungalathur friends not able listen my song . i already two time give complaint. but not response .
kindly please rectify my problem

with regards,
A.Antony
[protected]

I sent SMS to deactivate my 14Rs south STD pack(DCT[protected].Its not getting deactivated, after one day i booked complaint and get service registration number and they send 3 days time for responding about that query.But no use till now its not deactivated.There are lot of controversies between the customer care officers, they didnt know about all the information to provide for us.