Vodafone India Complaints & Reviews

Dear sir/madam

I am a vodafone customer from more than 6 years. Now in my location, lower bhanu nagar, sevoke road siliguri, pin no.- 734002, west bengal. The internet service is very poor as you can see in the screenshot image. As par image upload by me 4g internet i have but i cant open a google page i can not play any online games.

So we recharge more than 1000 rupees plus for me and my family but we can use any internet services i call many times to vodafone customer care but they not responding so i can found any solution for this problem.

Now in my location no internet available. My location is not a tea garden or remote area my recent resident is siliguri a beg city of west bengal. I can expect better service from vodafone but now vodafone network is worst service provider.

Thank you

Sanjok pradhan
Mob - [protected]
Siliguri, jalpaiguri, west bengal
734002

I am not able to send the sms to 1900 for porting the number to different subscriber. My balance is about 8 rs as well. I can receive calls on my phone and sim is active. Mobile number - [protected]

Dear vodafone,
This incident happened to me when one of your vodafone customer user called me for the provision of job... And later told me to pay a sum amount of ₹2500/-.
Later, i found it to be not a worthy deal... Rejected the offer... I asked for the refund of my amount... He misguided me and took a total sum of ₹40000/-
I want a favor from your side... I need the details of the person
The number he used is [protected]

I did 8 complaint from 10 may to since but they don't solving my problem

I ported my number [protected] from vodafone to airtel on 27th june 2020.
After that iam unable to receive incoming calls from vodafone idea numbers, it says number does not exist. Calls are coming from all service provider numbers except vodafone idea.
I raised a complaint regarding this to vodafone, reference number c004-[protected].
But still my issue is not resolved. Iam missing out my important officials calls.
Kindly unblock my number so that i can receive incoming calls from vodafone idea numbers.

Despite complaining multiple times i am getting poor internet speed and very low call quality in my area.

Kindly look into it and resolve the issue.

I request you to please provide me the details of call incoming and outgoing recordings of june month from 25/6/2020 to 27/6/2020 . My number is [protected].

Hi whenever i call someone and receive a call there is cross connection in it. Some other is connected to the call and then we are not able to communicate. So even if i call again the same story repeats. I am really fed up of this issue

It is more than 6 months i have not been able to send sms. I have recharged multiple times but it does not change the negative balance in the account. Today i recharged for another 1499 and it still displays 96inr as outstanding and didn't allow me to send sms. I have been unable to do phone banking because of this ridiculous issue.
Vodafone call centers have not been reachable, emails remain unanswered. I am stumped by their arrogance and incompetence. Lethal combination

My sms is service is not working since 1st june.
I am unable to perform banking transactions like paying credit card bill, loan emis because of non-receipt of otp.

Tried to register my compliant on customer care but not resolution.

I am trying to make my number from postpaid to prepaid for the last month but unable to. The request is getting rejected and the billing is also too much i have not used my number but so much bill to special number is there. I am not able to pay. Vodafone staff is not listening to my request i am telling them i have not called on any number. This is wrong. I am getting harass

I have not made any calls on the number 53516. Call charfes for rs. 288 have been added to my number. I am trying to convert my postpaid to prepaid for the last month but unable to die to bad customer service now they are asking to pay my bill pliss ₹288 extra because of some call on special number. I have made jo such call. Vodafone is really bad telecom service provider.

I lost my phone and I went to idea store for duplicate sim. I gave my id and photo and got sim which they said would be activated in 2 hrs.
The sim was not activated for the whole day then I went to the vodafone store they told me that we will again request for activation and it will get activated. The sim did not activated the next day then I again went to vodafone store and they gave me another sim and again took my documents and told me that the sim will get activated. But it did not got activated. I have called the customer care several times but they always tell me to visit the store and the store always tell me that we have requested and it will get activated. Dont know what to do. My mobile number is+91 [protected]

I have cancelled my flight which was sechduled on 16th June, 2020 from chandigarh to chennai.I did not get my amount back in my mode of payment that is my bank account.
PNR - EJPRSW

What the hell vodafone is..! My balance is showing -87.57 though i have recharged my number 2 times. Firstly i recharged with 49rs.. Yet i cant make any call.. Then again recharged with 399rs yet the nasty service is saying i don't have balance to make calls... What the hell this negative balance is.. Vodafone is trying to fool its customers..

Vodafone has deducted inr 47 from my prepaid number for no reason. Their customer care is also not responding citing limited access to information as the reason.
This deduction has happened between 29th june and 2nd july, and i have not received any message from vodafone regarding this deducted amount.
I want a refund.

My idea sim is dead since last 10 days.
When i go to idea store, they say send email to update other contact number.
Corporatecare. [protected]@vodafoneidea.com says we are unable to update your other contact number goto vodafone store (Reference number
4-[protected])
Vodafone store says goto idea store.
Called so many times to customer care, they are not able to help.

My otps, banking, tax all are stuck.

Vodafone idea is very very very bad, last 10days just frustrating me.

I dont go out unnecessary in covid-19, but for idea sim issue, i have to everyday go to stores and stand in lines.

Idea vodafone will be responsible if anything happens to me.

I have been a vodafone customer for 12 years, but the network has taken a dive with their services off later. I was not able to make call and relying on stable wifi connection for making whatsapp calls heck i was not even getting otp texts. After complaining about the service for 4 months i finally decided to port the number.
Which takes 5 days but here vodafone again made it difficult and finally after constant follow ups an escalations i finally got the number ported after almost 15+ days.
To my surprise i was given a bill higher than normal full cycle bill, on checking i realized they have charged me for all the delayed days as well inr 150 as international roaming charges.
Plus i am getting calls from various division for the money, i was surprised at how persistent these guys were and not to be found when i was asking for resolution.

Sub :Dissatisfactory service of mobile no.[protected]&
[protected]
Sir,
This is to inform that I am your valued customer .The mobile no [protected] has been under use for many many years. Recently, I have taken another vodaphone no.[protected] in my name.
But recently I have been facing so much inconvenience and problem using Vodaphone which is beggars description.
On 23 rd May, I recharge for Rs.49for the phone no.and only had a conversation
for 5mins.Next day on 24/6/2020, I was very much surprised to see that i had no balance to talk.
This thing happened to both the numbers for the LAST TWO MONTHS.
I tried to reach customer care over phone million times but of no avail.
Due to this type of harrassment, my work is being hampered to a great extent.
Now, I am afraid to recharge fearing that same arbitary and whimsical deduction would be made to my phone.
I earnestly request to you solve the problem at the earliest otherwise i would have no other way but to address Consumer Court for redressal.
Hope to get a favourable reply soon &my problem would be solved at the earliest
Yours sincerely .
Santanu Chakraborty
Address:
1/1New parnasree Road Kolkata 700060
Contact no:[protected]
ALTERNATE PHONE NO:
[protected]

Enclo:A copy of Aadhar card for address proof.

On face book page this fraud company has put a advertisement of tower installations after seen that with huge money offer i try to gather some information the starting follow up delay and on 27june 2020 they first started follow in watapp and sending details after lots of conversations the ask money of 2850 on 29 june 2020 with account no[protected]
Ifsc-barbonajfg
Branch delhi bank of baroda
After sending of 2850...