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Vodafone India Complaints & Reviews

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Updated: Mar 23, 2026
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Vodafone India reviews & complaints page 130

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K
Keval Mahajan
Jul 1, 2020
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Everytime i call someone, after only around 7 to 8 seconds, the call is cross connected to other call. I tried contacting the vodafone customer care, that call too got cross connected somewhere.
This issue has been since around a month now.
And even if the call stays connected to the person i called, audio problem comes into picture. It shows no issue about the range, the range is always full. Still this problem occurs.
I request you sir, to respected authority to look over this big problem otherwise your suscribers would start resisting you.
Thankyou.
Aug 10, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2020
Vodafone India Customer Care's response
Dear Customer,

Please be informed that we have raised the complaint under service request number MUM-V[protected] and due dated on 04-JUL-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

Regards,
Snehal
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    M
    MichelleMtambs
    Jul 1, 2020
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    I have a main balance of -3 rupees which i do not know where it came from... The problem is i can't send direct messages because of it. Even after buying an sms pack i still can't send messages and there is no option of paying the negative 3 rps help please my number is [protected]
    Vodafone India customer support has been notified about the posted complaint.
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      shubham3
      Jul 1, 2020
      Resolved
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      Resolved

      Address: india

      Chute vodafone mera balanse clear karo mai message nahi send kar pa raha hu # ma chut lund dalu gand me.
      Aug 8, 2021
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Jul 03, 2020
      Vodafone India Customer Care's response
      Dear Customer,

      Kindly provide the concern Vodafone number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

      Regards,
      Snehal
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        N
        Nithinedayodi
        from Kasaragod, Kerala
        Jun 30, 2020
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        Resolved

        Address: Angamaly,Ernakulam

        Hello! Your coverage related complaint for [protected] with reference number c004-[protected] is resolved.

        As per vodafone issue is resolved and closed but issue remains same. They closed the complaint without being informed by customer who raised the issue. Its realy a fraud activity and no value to the customer who is paying bills on time
        Aug 7, 2021
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        Jul 03, 2020
        Vodafone India Customer Care's response
        Dear Customer,

        Please be informed that we have raised the complaint under service request number 4-[protected] and due dated on 03-JUL-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

        Regards,
        Snehal
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          S
          Saravanan Sat
          from Tiruvannamalai, Tamil Nadu
          Jun 30, 2020
          Resolved
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          Resolved

          Since vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
          "upc cannot be generated as there are subsisting contractual obligations with your service provider"
          Please get me out of vodafone.
          Aug 6, 2021
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Jul 01, 2020
          Vodafone India Customer Care's response
          Dear Customer,

          Kindly provide the concern Vodafone number to check the details and assist you further. We regret the inconvenience caused. You can write us on email id [protected]@vodafoneidea.com for further assistance.

          Regards,
          Snehal
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            A
            ayushman halder
            Jun 29, 2020
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            I didn't know how my phone number get activated for callertune service... I had registered dnd service long ago.. So there is no chance of getting any sms from vodafone... But i suddenly got aa sms that my number has been activated for callertune service and for that rs.99 has been deducted from my account balance... Without my activation how did it get activated? Now i want money back
            Vodafone India customer support has been notified about the posted complaint.
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              S
              sneha awasthi
              from Mumbai, Maharashtra
              Jun 29, 2020
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              Hello,

              I have vodafone number – [protected].

              I have opt for 99/- rs postpaid plan. But when i got billed they charged me 499. Without asking customer how can you charge & change the plan?

              I have called & mailed multiple times, customer care executive treat people very badly they cut phone without listening.

              Very fed up with these service, since 3 months they charge unnecessary through i pay it.

              Request you take action on these. And send me the correct bill.

              Thanks,
              Sneha
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              Jun 30, 2020
              Vodafone India Customer Care's response
              Dear Customer,

              We apologize for the trouble caused. We have tried contacting you at 10:28 AM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

              Regards,
              Snehal
              Jun 30, 2020
              Updated by sneha awasthi
              i have replied how can u close the complaint
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                D
                drmnd
                from Pune, Maharashtra
                Jun 29, 2020
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                Resolved

                Whenever i dial any number to make outgoing call, i get a voice message saying you have dialed a wrong number...

                Incoming works

                Called help desk twice... Calls to 198 works but not to any other number

                Very poor service
                No issue with network coverage/range
                Incoming works... So phone and sim are fine

                Some pathetic service from vodafone
                Aug 7, 2021
                Complaint marked as Resolved 
                Vodafone India customer support has been notified about the posted complaint.
                Jun 29, 2020
                Updated by drmnd
                [protected] is ticket number
                please fix asap. some server end setup by someone in VF to bar my outgoing service from vodafone causing frustration
                Verified Support
                Jun 30, 2020
                Vodafone India Customer Care's response
                Dear Customer,

                We apologize for the trouble caused. We have tried contacting you at 10:09 AM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                Regards,
                Snehal
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                  B
                  Bidyut_12
                  Jun 29, 2020
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                  Juice up vas activated and every month charges rs.150 scam from vodafone, specially on one of my post paid numbers. Very bad and this is an absolute fraud for taking money from customers. I have been using this vodafone number for last 7.6 years but now i think i should switch to airtel or jio.
                  Vodafone India customer support has been notified about the posted complaint.
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                    N
                    Naazlii
                    Jun 28, 2020
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                    Vodafone is providing me 2g internet service despite my phone begin 4g. I use oppo a7. I am facing this problem this 1 month but vodafone is not taking any measures to resolve my problem. A complaint should be filed against vodafone for giving worst internet service. Moreover, they don't let me port to any other network.. Whenever i send port msg.. The phone is showing that message is not delivered.
                    Vodafone India customer support has been notified about the posted complaint.
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                      P
                      Patel vivek
                      Jun 28, 2020
                      Resolved
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                      Resolved

                      Address: Near sbi bank ,bhulapura chanasma 384220,dis patan

                      Dear sir/ madam

                      On june 3, vodafone was recharging in mo number[protected] by google pay through 100 rs. Same time debit in bank account but recharge amount not recived in mobile no[protected] complain in google pay ans revert ans already payment done please check bill desk company vodafone. Still time refund and recharge amount not received so please resolve my problem as soon as possible tra i'd[protected]

                      Please check and confirm amount received

                      Regard,
                      Vivek patel
                      [protected]
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Jun 28, 2020
                      Updated by Patel vivek
                      Recharge amount not recived in my mobile no
                      Verified Support
                      Jun 29, 2020
                      Vodafone India Customer Care's response
                      Dear Customer,

                      We have tried contacting you on 72900XXXXX and 98867XXXXX at 12:50 PM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                      Regards,
                      Snehal
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                        O
                        optindian
                        Jun 28, 2020
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                        Resolved

                        Hi have complaint many times but the people in the vodafone does not resolve the issue and they just keep on billing me without the issue has been resolved. I have emailed them many times but did not recevie any response.

                        Also, in a month there service will be down and they just suck money.
                        Aug 17, 2021
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 29, 2020
                        Vodafone India Customer Care's response
                        Dear Customer,

                        Please be informed that we have raised the complaint under service request number 4-[protected] and due dated on 01-JUL-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

                        Regards,
                        Snehal
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                          M
                          Mainak Karmakar
                          Jun 27, 2020
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                          Address: Kolkata

                          How to use secondary balance??
                          Vodafone India customer support has been notified about the posted complaint.
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                            M
                            Mainak Karmakar
                            Jun 27, 2020
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                            Address: Bangur Avenue, Kolkata-700055

                            How to use sec balance
                            Vodafone India customer support has been notified about the posted complaint.
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                              V
                              Vikas Pandey1982
                              Jun 27, 2020
                              Resolved
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                              Resolved

                              Address: Vodafone Idea Limited, Shalimar Titanium, Plot Number TC/G 1/1, Vibhuti Khand, Gomti Nagar, Lucknow 226010

                              I am currently using vodafone's prepaid number (Up east). During number dialing vodafone sends pop ups messages, notification for many plans, adds and after call shows balance, which is useless for me and bothers a lot. I have tried to solve this problem many times through various methods but it has not been solved. I have notified to vodafone many times through messages, whats up and email but the problem has not ended yet.
                              Sir i requested you l please try to solve my problem. I will be grateful.
                              Attached-screen shots
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 29, 2020
                              Vodafone India Customer Care's response
                              Dear Customer,

                              We apologize for the trouble caused. To deactivate flash messages send SMS CAN FLASH to 144 (Prepaid) or you can also deactivate via phone: Go to Phone Menu > Vodafone Services > FLASH!> Activation>De-Activate. TAT for deactivation is 30 mins. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                              Regards,
                              Snehal
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                                R
                                Raaz Jangir
                                Jun 27, 2020
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                                Sir i do recharge 129 on 25.6.2020 jismr 12gb data unltd call 28din but i have no benifit. Only 2gb data found.
                                Vodafone India customer support has been notified about the posted complaint.
                                Jun 27, 2020
                                Updated by Raaz Jangir
                                Tlook pic.

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                                  S
                                  suman samaddar
                                  Jun 27, 2020
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                                  Address: Khagrabari coochbehar

                                  Poor internet connection.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    Hindoly Adhikari
                                    Jun 26, 2020
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                                    Address: Vill- mithila p.o-kesiakole, dist-bankura, pin-722155 west bengal

                                    I can't send sms from my Vodafone sim ..while i recharged 599 in my Vodafone sim card ..it shows me error code 50
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Tarun Jana
                                      Jun 26, 2020
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                                      Resolved

                                      I have raised a claim With Vodafone Mobile Shield for My damaged Mobile. I have submitted all the required documents, Submitted my damaged mobile, paid Excess amount to process the repair but still i am waiting for my mobile for 6 Months

                                      Nobody is supporting me or updating the status when i will get my mobile back after repair.

                                      Kindly Help Me

                                      Claim Intimation No : [protected]
                                      Claim Raised on : 8th Feb 2020
                                      Jun 28, 2020
                                      Complaint marked as Resolved 
                                      Received My Mobile after 6 Months.
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        ShubhB
                                        Jun 26, 2020
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                                        Resolved

                                        Address: Delhi

                                        Hi
                                        I have also received a bill amounting to rs.[protected] for the same no. 51717 for the month of 30th May 2020 saying that i have called for 64 Min minutes . I have been chasing customer care for revised bill without these above charges but they are not responding to the same.
                                        Lets put these problem to the higher authority of Vodafone as the no 51717 is the common among all concerns.
                                        Awaiting your earliest reply .
                                        Aug 13, 2021
                                        Complaint marked as Resolved 
                                        Vodafone India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 27, 2020
                                        Vodafone India Customer Care's response
                                        Dear Customer,

                                        Kindly provide the concern Vodafone number to check the details and assist you further or you can write us on email id [protected]@vodafoneidea.com for further assistance.

                                        Regards,
                                        Snehal
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