| Address: Vodafone Idea Limited, Shalimar Titanium, Plot Number TC/G 1/1, Vibhuti Khand, Gomti Nagar, Lucknow 226010 |
I am currently using vodafone's prepaid number (Up east). During number dialing vodafone sends pop ups messages, notification for many plans, adds and after call shows balance, which is useless for me and bothers a lot. I have tried to solve this problem many times through various methods but it has not been solved. I have notified to vodafone many times through messages, whats up and email but the problem has not ended yet.
Sir i requested you l please try to solve my problem. I will be grateful.
Attached-screen shots
Aug 6, 2021
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2020
Vodafone India Customer Care's response Dear Customer,
We apologize for the trouble caused. To deactivate flash messages send SMS CAN FLASH to 144 (Prepaid) or you can also deactivate via phone: Go to Phone Menu > Vodafone Services > FLASH!> Activation>De-Activate. TAT for deactivation is 30 mins. You can write us on email id [protected]@vodafoneidea.com for further assistance.
Regards,
Snehal