Hello,
I have vodafone number – [protected].
I have opt for 99/- rs postpaid plan. But when i got billed they charged me 499. Without asking customer how can you charge & change the plan?
I have called & mailed multiple times, customer care executive treat people very badly they cut phone without listening.
Very fed up with these service, since 3 months they charge unnecessary through i pay it.
Request you take action on these. And send me the correct bill.
Thanks,
Sneha
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2020
Vodafone India Customer Care's response Dear Customer,
We apologize for the trouble caused. We have tried contacting you at 10:28 AM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.
Regards,
Snehal
Jun 30, 2020
Updated by sneha awasthi i have replied how can u close the complaint
