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Vodafone India Complaints & Reviews

1.8
Updated: Nov 26, 2025
Complaints 27129
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Vodafone India reviews & complaints page 133

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C
Charanshetty
Jun 14, 2020
Resolved
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Raised repair request as per videophone mobile shield insurance. Submitted all the documents, phone and paid excess amount part of repair. I had couriered all the requested documents but still getting the message for document submission. Its been 3 months and all required communication are been made but no action taken by vodafone and dsspro. This is fraud from vodafone. There are thousands of complaints about vodafone mobile shield.

Investigate and return mobile along with refund of my amount paid for repair.

Dear customer, with regards to claim

Reference number [protected] to initiate a repair, please courier the original documents within 5 working days. To check details click https://bit.ly/2whNS3H
Aug 7, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2020
Vodafone India Customer Care's response
Dear Customer,

Kindly provide the concern Vodafone number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal
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    Christopher foxhall
    Jun 14, 2020
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    Lotto sweepstakes 2017 chris foxhall win unsent me check all accounts were open carry get access to anything my old email was [protected]@gmail.com i think address 25 mitchell present ph mum was [protected] now it's [protected]
    Vodafone India customer support has been notified about the posted complaint.
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      Priya Pisal
      Jun 14, 2020
      Resolved
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      Address: Rajasthan

      I recharged my phone two times and it went in negative balance on 21st may 2020.
      I talked to them. They are not solving this problem. Sometimes the customer care pick the phone and cut the phone in between.
      Moreover, if they recieve the call, they just assure to mark the problem. But never resolve.
      As soon as i recharge the no., the balance flows away in negative.
      I want my unnecessary curtails back.
      Plz help in this regard.
      I have uploaded a picture herewith to show you how they unnecessarily take money on the name of value added services, which we are not willing to take.

      Thank you.

      Regards.
      +1 photos
      Aug 5, 2021
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Jun 15, 2020
      Vodafone India Customer Care's response
      Dear Customer,

      We apologize for the trouble caused. As per our records there was service request raised [protected] on 14 June 2020 and our backend team has mentioned the charges are correct and waiver not possible. Hence, we express our inability to waiver the amount.

      Regards,
      Snehal
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        Murali Kirushnan
        Jun 12, 2020
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        Address: Tn madurai

        [protected]
        Vodafone India customer support has been notified about the posted complaint.
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          V
          vinayadappa
          Jun 12, 2020
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          I am unable to send an sms. Every time i try sending an sms. I get error code 50. Please resolve this issue.
          +1 photos
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            S
            Sameer.Mokashi
            Jun 12, 2020
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            Address: Shantiniketan Society,Warje,Pune

            Dear sir,

            This is reference to our last monthly bill. I am used your vodafone connection last 10 years. My complaint is that my terrif bill you will charges rs.100/- extra
            Under other charges label. Please send us which charges you cut my billing
            Vodafone India customer support has been notified about the posted complaint.
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              S
              SAJINI BASIL
              Jun 12, 2020
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              Address: Mumbai head office

              Respected sir/ma'am
              It is to inform you that i have been contacting you from past 1week and trying to inform you about my network issue and still no action has been taken yet. You should understand the need of network in this hour when the whole country is shut down and the only tool left with us to connect with the world is a mobile with a good connection. I am college student and you might now as now everything has been digitalized so is our studies and it has become very hard for me to catch up with my studies as from more than 1week there is no network in my house and i had exams during this week and just because i cannot afford to ruin my one academic year i had to go and sit at the terrace which fortunately showed some ray of hope. Such a response from a reputed company like yours was not expected. I would better opt to change my connection and switch to a better network as you people are not catering to the needs of your customers. I have been calling daily and still no response or any action could be seen. You should understand that in a time like this it is considered as the basic essential. I hope i ll get some reply soon..

              My phone number : +[protected]

              Address : q. No.19 sfa. Bsf campus. Stc, bagaluru cross, yelahanka

              Thank you
              Vodafone India customer support has been notified about the posted complaint.
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                K
                karmoda7
                Jun 12, 2020
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                Address: India, maharashtra, palghar, dahanu. Dabhon, 401607
                Website: Www.consumercomplaints.com

                Hi my name is ajay please tell me [protected] is seem active can you help me? India, maharashtra, palghar, dahanu, dabhon, 401607
                Vodafone India customer support has been notified about the posted complaint.
                Jun 12, 2020
                Updated by karmoda7
                [protected] is please seem active

                Jun 12, 2020
                Updated by karmoda7
                Seem Active [protected]
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                  karmoda7
                  Jun 12, 2020
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                  Address: India. Maharashtra mumbai. Palghardahanu. Dabhon, 401607

                  Hi my name is ajay india maharashtra, please palghar. Dahanu. Dabhon 401607 please tell me [protected] is old seem active can you help me?
                  +1 photos
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Vodafone India customer support has been notified about the posted complaint.
                  Jun 12, 2020
                  Updated by karmoda7
                  Shi my name is ajay pless[protected] is active seem my name is ajay karmoda india, Maharashtra, palghar 401607
                  Verified Support
                  Jun 14, 2020
                  Vodafone India Customer Care's response
                  Dear Customer,

                  Kindly provide the concern Vodafone number to check the details and assist you further. As the number provided is a non Vodafone number hence, unable to check details. We regret the inconvenience caused. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                  Regards,
                  Snehal
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                    T
                    Thandes
                    from Coimbatore, Tamil Nadu
                    Jun 11, 2020
                    Resolved
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                    Address: Vodafone idea limited ram complex chinneri vayalkadu new bus stand salem 636009

                    Hai sir
                    I am Thandeswaran.C worked as a customer service exe in vodafone idea limited from dec 2016 to feb 2019.My old employee id is A422652 and new is [protected].i need pay slip for the 3 consecutive months from oct 2019 to Dec 2019.And also need of experience letter for the whole time period for my future career option.kindly send the above mentioned document to my mail id:[protected]@gmail.com
                    Jun 14, 2020
                    Complaint marked as Resolved 
                    Wrongly mentioned the company name.so ignore the complaint .
                    Vodafone India customer support has been notified about the posted complaint.
                    Jun 11, 2020
                    Updated by Thandes
                    Sorry wrongly updated the year for the payslip..send the payslip for oct 2018, nov 2018 and dec 2018.
                    Jun 14, 2020
                    Updated by Thandes
                    kindly ignore the complaint..wrongly mentioned company name
                    Verified Support
                    Jun 14, 2020
                    Vodafone India Customer Care's response
                    Dear Customer,

                    We are glad your concern has been resolved. For any further assistance, just let us know and we will be glad to help.

                    Regards,
                    Snehal
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                      F
                      Farhan Madani
                      from Govardhan, Uttar Pradesh
                      Jun 11, 2020
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                      Hi
                      There are some sites (Found many) in which the speed is low as compared to other sites like youtube, please fix this issue
                      Vodafone India customer support has been notified about the posted complaint.
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                        M
                        mithu143
                        Jun 11, 2020
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                        Address: Vodafone postpaid rajasthan bikaner

                        Sir i am vodafone customer since 2014. But i have dissappointed with its service.in the postpaid bill of june 2020 l have been charged 315 rupees for value added service. I did not dial any number. It may be possible that unknowingly it may be happen. But company should not charge it. So you are requested to stop this unnecessary service and exempted me from these 315 rupees to pay. Otherwise give me link to port me to another company. My no is [protected] voda rajasthan.
                        Vodafone India customer support has been notified about the posted complaint.
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                          J
                          Jun 11, 2020
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                          *वोडाफोन की काली करतूत*

                          * _आग्रह है की अपने सभी सोशल मीडिया व्हाट्सप्प, फेसबुक, इंस्टाग्राम इत्यादि पर फैलाये और एकजुट होकर वोडाफोन की चोरियों को रोके!_ *

                          महोदय,

                          आपकी सेवाओं से इतना भयावह अनुभव हुआ है कि इसने मुझे सोचने के लिए मजबूर किया है l यही कारण है कि वोडाफोन बाजार खोता जा रहा है और दिवालियापन के कगार पर है।

                          मेरी संख्या 72818xxxxx में लॉकडाउन की शुरुआत में लगभग 150 रुपये का बैलेंस था। मैंने मई की शुरुआत में 50 रुपये का रिचार्ज किया, जिसके परिणामस्वरूप लगभग 200 रुपये का बैलेंस हुआ। मेरी मोबाइल की सेवाएं पूरे लॉकडाउन के दौरानबंद थी। जब मैंने इसे 31 मई को स्विच- आन किया, तो वोडा दानव आक्रमण कर चूका था। बहुत सारे फर्जी कटौती कर शेष राशि को 50 से नीचे कर दिया गया था।

                          डरावनी बात यहीं नहीं रुकी। कस्टमर केयर एग्जीक्यूटिव ने बताया कि शेष राशि वापस नहीं की जा सकती क्योंकि इसे कई दिन पहले काटा गया था। यह ऐसा कहने जैसा है कि चोर ने कई दिन पहले चोरी की है, इसलिए अब पैसा चोर का है।

                          आपने दिसंबर और फरवरी में भी यही किया। (फरवरी के लिए स्क्रीनशॉट भी संलग्न)। इसलिए आपको बैलेंस चुराने की आदत है। यदि आपके पास थोड़ी सी भी शर्म बची है, तो आपसे अनुरोध है कि २०० रुपये की शेष राशि को जल्द से जल्द वापस करें।

                          इस तरह से अब वोडा शेष राशि से पैसे चुरा कर कारोबार कर रहा है। । अगर आपको लगता है कि यह व्यापार करने का तरीका है, तो आप गलत हैं। व्यवसाय में लंबे समय तक बने रहने के लिए नैतिकता होनी चाहिए। jio पर एक नजर डालिये की वो कैसे तेजी से ऊपर चढ़े हैं। वे ग्राहकों के पैसे नहीं चुराते हैं।

                          इस बीच यदि आप इसे एक सप्ताह के भीतर वापस करने में विफल रहते हैं, तो मैं आपकी इन महान चोरीयो के बारे में सभी सोशल मीडिया पर पोस्ट करूंगा।

                          मैं इस बार आपको उपभोक्ता अदालत में घसीटने के लिए भी तैयार हूं क्योंकि छह महीने के भीतर यह तीसरा उदाहरण है कि आपने मेरी शेष राशि चुराई है।

                          धन्यवाद।

                          पी. एस. : श्री राहुल, सीनियर मैनेजर, बिहार-झारखंड से संपर्क किया गया है, लेकिन चोरी की शेष राशि अभी तक वापस नहीं की गई है।

                          ०१ जून २०२०

                          Sim ab bhi inactive hai lekin aaj choro ne phir balance kat liya hai.

                          10 june 2020
                          Vodafone India customer support has been notified about the posted complaint.
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                            S
                            swapnilshivalkar
                            from Mumbai, Maharashtra
                            Jun 11, 2020
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                            Respected higher authorities of vodafone department

                            This is my vodafone prepaid number
                            [protected]

                            Lattitude and longitude
                            19.71122 and 75.99468

                            This is my address
                            Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                            Indoor and outdoor network coverage problem due to no site available at out village

                            Registered network coverage problem immediately ans send network team at our location immediately

                            Allternate number
                            [protected]
                            Vodafone India customer support has been notified about the posted complaint.
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                              K
                              kalps th
                              Jun 11, 2020
                              Resolved
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                              Resolved

                              Hi,
                              I am writing this to complaint about the fraud vodafone is doing with their customers and above that they have appointed pretty useless customer support, muskan needs to be fired she is just # useless. Disconnected my call thrice and didn't shared complaint id, did not refunded incorrect deduction done on my phone number [protected]. Used abusive language, repeatedly saying nonsense that they don't have seniors to talk to. I never used any useless services of vodafone and don't intend to do in future, their call rates are drastically high, rarely use this nmbr for calling as well, so they found new way to get money and deducted 47rs without any notification, in past 3 months they have deducted approx 200 rs for useless services i never opted for. I want my refund back and moreover fire muskan. Contact me back on thakur. [protected]@gmail.com, [protected] and i am looking for this call back with refund, would be porting my number as well, this is not done, you just can't loot your customer
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 14, 2020
                              Vodafone India Customer Care's response
                              Dear Customer,

                              Please be informed that we have raised the complaint under service request number 3-[protected]. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

                              Regards,
                              Snehal
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                                Gurveer malhi
                                Jun 11, 2020
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                                From last two my internet speed was suddenly dropped due to some unknown reasons please help me to fix my internet speed my mobile number is ([protected])
                                Vodafone India customer support has been notified about the posted complaint.
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                                  Preetitr
                                  Jun 11, 2020
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                                  I have called vodafone on 20th april 2020, i made several calls and emailed them several times explaining about me not being able to make isd calls from prepaid number. Initially they told their network team has to check and i would be contacted by the team but no one has called so far and today is 11th june 2020. I have activated isd calls and have enough balance to be able to make isd calls! Without proper checks or calling me vodafone says it is not their issue! I have tried my sim in different phone already and it does not work! I need vodafone to fix this issue and address it in an effective way!
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    kumar.aman11
                                    Jun 11, 2020
                                    Resolved
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                                    Resolved

                                    My previous vodafone plan was expired on 2nd april 2020. On 19/03/2020, i discussed with one of the customer service representative regarding the plan and offers and he told me that if you will recharge now in that case your new plan will start from 03rd april 2020 for 84 days after completing your current ongoing plan. Even i asked him so many times and he told me the same thing.in that case, my new plan start date will be 03rd april 2020 not 19th march. It is only due to wrong information provided by him and i recharge my number 15 days before the completion of active plan.

                                    Even i already discussed with one of the customer service supervisor. He also told me that i am raising a complain and you will get a call in 2 days but i didn't received any solution.

                                    After that i wrote so many email to vodafone care and they email me that your plan will be activated till 27th june, but today on 10th june i got message that my plan has been deactivated and for data usage and calls balance is deducted from my main balance.

                                    Please help me as i am not getting the solution.

                                    With regards,
                                    Aman
                                    +91-[protected]
                                    Aug 14, 2021
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 14, 2020
                                    Vodafone India Customer Care's response
                                    Dear Customer,

                                    We have tried contacting you at 01:19 PM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                                    Regards,
                                    Snehal
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                                      vineeth sreevalsan
                                      Jun 10, 2020
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                                      Address: Vodafone India

                                      I had requested vodafone to deactivate the sim eversince i stopped using, but they keep sending bills and now threatening emails also to pay the bill

                                      [protected]
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        S
                                        SaritaSS
                                        from Hyderabad, Telangana
                                        Jun 10, 2020
                                        Resolved
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                                        Resolved

                                        I don't even know what Juiceup pack is. I got message Juiceup pack has been activated and Rs35 has been deducted on 27th May 2020. The message went unnoticed by me, and since then, they have been deducting Rs35 every week. I have lost 35+35+7(That was the remaining balance)=77Rs till today(10th June 2020).
                                        Tried to get Help from Vodafone customer care. They kept saying "I only have activated it". When I asked What action/step did I take to activate it, they have no answer. I want my money back.
                                        Similar incident has happened with me for "Value Addded Service" as well.

                                        Vodafone please stop these non-sense things and looting your customers.
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Vodafone India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 14, 2020
                                        Vodafone India Customer Care's response
                                        Dear Customer,

                                        Kindly provide the concern Vodafone number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                                        Regards,
                                        Snehal
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