Vodafone India Complaints & Reviews

Dear Sirs, I am a Vodafone customer for the past 4 years. Though i have registered for DND with Vodafone as well as at NDNC, which is active, i continue to get unwanted calls/SMS's from external parties as well as Vodafone marketing. In view of this harassment, I have been asking Vodafone for deactivation of my connection, but they are doing the same. During the course of discussions with Vodafone, I was offered a number change free of cost on 16th June, and yesterday they have sent my bill for last month including changes of Rs. 250/- towards change of number. When contacted they are stating that the credit has been provided for the same and will reflect in my next month invoice.

When I need a deactivation of the connection I fail to understand why they are stating about next month invoice. I am tired of writing to the Corporate Relations team as well as speaking to the customer care team for getting my connection deactivated.

I have copies of the communication which I have had with Vodafone team. I have also stated very clearly to them that they need to furnish a fresh invoice for the previous month after removing the charges for number change, upon which I will be making the payment.

Can you take this up as a formal complaint and help me get this connection deactivated and get my security deposit refunded?. My details are given below:

Mobile Number:[protected]Changed number provided by Vodafone on 16th June).
Previous Mobile Number:[protected].

Thanks.

Saji Ramachandra Menon.

Regards,
Nilesh Desai ( Neil)| Senior Technical Support Officer
M P H A S I S an EDS Company |Unit No.101 & Unit No.201, Infinity IT Park, Building No.4, 239 General A.K.Vaidya Marg, Dindoshi, Malad(E), Mumbai – 400097| e-mail: nilesh.[protected]@eds.com

From: Desai, Nilesh
Sent: Monday, June 22, 2009 3:51 PM
To: 'VODAFONECARE DEL (DEL)'
Cc: '[protected]@orange.co.in'; '[protected]@orange.co.in'
Subject: RE: Deactivation status for your Vodafone mobile number [protected]

Mrs Poonam Chadha/
The CEO
Hutchison Max Telecom Pvt. Ltd.
Peninsula Point
Peninsula Corporate Park
Ganpatrao Kadam Marg
Lower Parel
Mumbai 400013


I hopeyou will look in this matter

I still don’t understand why it is from 18th of June and why not 29th of May
Wherein I have submitted the request for the same and I do have proof for the same, in this case should I take it for granted that the Vodafone store – which is own by your esteem organization you people don’t have value for the same once again I want the bill to be adjusted with effective date as on 28th /29th of May and not as on 18th of June.



Regards,
Nilesh Desai ( Neil)| Senior Technical Support Officer
M P H A S I S an EDS Company |Unit No.101 & Unit No.201, Infinity IT Park, Building No.4, 239 General A.K.Vaidya Marg, Dindoshi, Malad(E), Mumbai – 400097| e-mail: nilesh.[protected]@eds.com

From: VODAFONECARE DEL (DEL) [mailto:VODAFONECARE.[protected]@vodafone.com]
Sent: Saturday, June 20, 2009 4:24 PM
To: Desai, Nilesh
Subject: Deactivation status for your Vodafone mobile number [protected]










Dear Mr. Desai,

Thank you for your e-mail dated 19/06/09 regarding the deactivation status for your Vodafone mobile number [protected].
We would like to inform you that.as per your request your Vodafone number has been deactivated on dated 18/06/09.(Service Request number- [protected])
We assure you that the full and final bill will be reflected on your forthcoming bill dated 11/07/09.
Looking forward to providing you with the best of our services at all times.
We hope, we have been able to resolve your concern to your satisfaction. In case you need further assistance please do call or email us we will do our best to help you.


Happy to help,
Pompy Saha
Vodafone Care
Contact numbers*
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +91-[protected]/[protected]
E-mail :vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in








From: Desai, Nilesh [mailto:nilesh.[protected]@eds.com]
Sent: Friday, June 19, 2009 4:45 PM
To: VODAFONECARE DEL (DEL)
Subject: RE: Request for deactivation of services on your Vodafone mobile number [protected]

Hello
Once again I want to clear that I have written acknowledge from Vodafone store
I have no concern what your employee do –and don’t – why we the customer charged for the service they have not used and that is again because one of your employee could not furnish his duty. And according to policy laid down by Vodafone, if I have given instruction in writing, you need to process it at its earliest -

Have attached the copy of the same document and I want it to be cleared as on the 28th of may and not as on the 18th of June ---
Once again I do have written acknowledge letter signed / stamped by Vodafone center


Please make a note of my new address – Mumbai address as I m no longer in Delhi address

Nilesh Desai
A-102 dollar avenue
Nr. Gokhle high school
Shimpoli road,
Borivali west – Mumbai 400092
Alt number – [protected]


Regards,
Nilesh Desai ( Neil)| Senior Technical Support Officer
M P H A S I S an EDS Company |Unit No.101 & Unit No.201, Infinity IT Park, Building No.4, 239 General A.K.Vaidya Marg, Dindoshi, Malad(E), Mumbai – 400097| e-mail: nilesh.[protected]@eds.com

From: VODAFONECARE DEL (DEL) [mailto:VODAFONECARE.[protected]@vodafone.com]
Sent: Friday, June 19, 2009 1:25 PM
To: Desai, Nilesh
Subject: Request for deactivation of services on your Vodafone mobile number [protected]










Dear Mr. Desai,

Thank you for your e-mail dated 18/06/09 regarding the deactivation of services on your Vodafone mobile number [protected].
We would like to confirm to you that, as per our records we have not received any request for deactivation of account from our end on 28-May-2009. Hence, as earlier mentioned as per your request, the services of your mobile phone have been deactivated for account closure, effective 18/06/09.
We assure you, that the final adjustment will reflect in your forthcoming Vodafone bill dated 11/06/09. After adjustments, you will receive the balance amount if any, on your number via a cheque on your billing address in 45 working days from the date of deactivation.
Looking forward to providing you with the best of our services at all times.
We hope, we have been able to resolve your concern to your satisfaction. In case you need further assistance please do call or email us we will do our best to help you.

Happy to help,
Pompy Saha
Vodafone Care
Contact numbers*
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +91-[protected]/[protected]
E-mail :vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in








From: Desai, Nilesh [mailto:nilesh.[protected]@eds.com]
Sent: Thursday, June 18, 2009 4:20 PM
To: VODAFONECARE DEL (DEL)
Subject: RE: Request for deactivation of services on your Vodafone mobile number [protected]

Vodafone,
I did mentioned in my earlier email about the service deactivation – however according to the documentation it should be as on 28th of May 2009 and not as on 18th June 2009 – as I do have enough document for the same – hence I want your team to have a closure look in this matter and I dispute the bill - charged to me after 28th of May 2009


Regards,
Nilesh Desai ( Neil)| Senior Technical Support Officer
M P H A S I S an EDS Company |Unit No.101 & Unit No.201, Infinity IT Park, Building No.4, 239 General A.K.Vaidya Marg, Dindoshi, Malad(E), Mumbai – 400097| e-mail: nilesh.[protected]@eds.com

From: VODAFONECARE DEL (DEL) [mailto:VODAFONECARE.[protected]@vodafone.com]
Sent: Thursday, June 18, 2009 11:11 AM
To: Desai, Nilesh
Subject: Request for deactivation of services on your Vodafone mobile number [protected]










Dear Mr. Desai,

Thank you for your e-mail dated 17/06/09 regarding the deactivation of services on your Vodafone mobile number [protected].
We sincerely regret the inconvenience caused to you.
We are apologetic about this unfortunate chain of events and stand by our commitment to rectify and reverse the unpleasantness caused by this experience.
We value your relationship with us and urge you to treat this as an exception. We assure you that we are committed to provide you and all our customers with quality customer service.
We would like to confirm to you that as per your request, the services of your mobile phone have been deactivated for account closure, effective 18/06/09.
We would like to inform you, that you have a security deposit of Rs. 250 on your Vodafone account, which would be adjusted against the outstanding of your Vodafone account.
We assure you, that the final adjustment will reflect in your forthcoming Vodafone bill dated 11/06/09. After adjustments, you will receive the balance amount if any, on your number via a cheque on your billing address in 45 working days from the date of deactivation.
Looking forward to providing you with the best of our services at all times.
We hope, we have been able to resolve your concern to your satisfaction. In case you need further assistance please do call or email us we will do our best to help you.

Happy to help,
Pompy Saha
Vodafone Care
Contact numbers*
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +91-[protected]/[protected]
E-mail :vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in








From: Desai, Nilesh [mailto:nilesh.[protected]@eds.com]
Sent: Wednesday, June 17, 2009 4:29 PM
To: VODAFONECARE DEL (DEL)
Cc: Vodafonecare Mum
Subject: RE: Request for deactivation of services on your Vodafone mobile number [protected]

Thanks for your reply
However I have already submitted the request for the deactivation at the Mumbai –borivali Vodafone care center and I do have written confirmation for the same
I have submitted this request on 4st week of May(28th May 2009) along with photocopy of my 1) passport 2) voter’s card 3) PAC Card for verification purpose, and I do see that is not been processed and I m been charged for the period I have not used the service just because one of the associate of yours didn’t update the information in the system. Hence I dispute the charge laid on my account of 496/- rupees which is deducted from my credit card account.

I want you to revert that charges for the same – applicable 25th may onward ….

I can provide the scan copy of the same letter I have received from the associate of yours


2nd instance. .. call made ([protected]) to 111 number on 06/16/09 at 01.25am which is not logged in the system – associate I had spoke was not professional and not clear at all. He failed to provide me any information I asked about – and upon ask for escalation to supervisor – or launching complaint against – keep my phone on hold for good 30 min for no reason – and I disconnected the same – dialed in 2nd time at about 2.16am spoke to Ishan - another representative of Vodafone - same thing even he refuse the launch complaint and he also inform that there is no information logged about the last call I made to 111-
According to my understanding – policies and procedure says that each and every call made by the customer is suppose to be logged in the account –please look in the matter and revert back for the same
I would like to know name of the person I spoke to first and I would like to be “cc” on feedback provided to the same associate

Thanks



Regards,
Nilesh Desai ( Neil)| Senior Technical Support Officer
M P H A S I S an EDS Company |Unit No.101 & Unit No.201, Infinity IT Park, Building No.4, 239 General A.K.Vaidya Marg, Dindoshi, Malad(E), Mumbai – 400097| e-mail: nilesh.[protected]@eds.com

From: VODAFONECARE DEL (DEL) [mailto:VODAFONECARE.[protected]@vodafone.com]
Sent: Tuesday, June 16, 2009 11:09 AM
To: Desai, Nilesh
Subject: Request for deactivation of services on your Vodafone mobile number [protected]










Dear Mr. Desa,

Thank you for your e-mail dated 15/06/09 regarding the deactivation of services on your Vodafone mobile number [protected].
We sincerely regret the inconvenience caused to you.
We do understand that, you would like to deactivate your number [protected]. We surely value the relationship that you have shared with us and would definitely like to continue serving you in the best possible manner. We would hence like to understand your need for deactivation, so that we can assist you with the best resolution.
We would like to inform you that the services of your Vodafone mobile number are currently active. We assure you that our colleague from the Specialized Vodafone Care team will call you within 48 working hours to confirm your request. On your confirmation, we will just take 24 hours to deactivate the services on your Vodafone account. Your service request number is [protected].
We would like to inform you, that you have a security deposit of Rs. 250 on your Vodafone account, which would be adjusted against the outstanding of your Vodafone account.
We assure you, that the final adjustment will reflect in your forthcoming Vodafone bill dated 11/07/09. After adjustments, you will receive the balance amount if any, on your number via a cheque on your billing address in 45 working days from the date of deactivation. However, the current billed outstanding amount due on your Vodafone account is Rs. 496.35.
You can certainly make the payments for your Vodafone account through the following modes:
1) Cash at any of our payment centers.
2) Cheque at any of our payment centers or drop boxes.
3) Credit card – You can swipe the credit card at any of the Vodafone Stores or fill up the “One Time stub” attached on the first page of your bill & drop it at any of the drop boxes.
4) Website -
Option 1 - You have the option of making payments over the internet. All you need to do is, log on to: www.icici.com, www.hdfcbank.com, www.online.citibank.co.in and you can pay your Vodafone Mobile phone bill.
Option 2 - You can also visit the website billjunction.com and make the payment.
Option 3 - You can log on to our website www.vodafone.in & select “My Vodafone” to make payments.
Looking forward to providing you with the best of our services at all times.
We hope, we have been able to resolve your concern to your satisfaction. In case you need further assistance please do call or email us we will do our best to help you.

Happy to help,
Pompy Saha
Vodafone Care
Contact numbers*
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +91-[protected]/[protected]
E-mail :vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in








From: Desai, Nilesh [mailto:nilesh.[protected]@eds.com]
Sent: Monday, June 15, 2009 3:31 PM
To: VODAFONECARE DEL (DEL)
Subject: discontinue the service : disputing the bill

Hi team
This is in ref to the letter I have give at the Mumbai – borivali west location to end this service #[protected] as I had shifted to Mumbai and I do have Mumbai number #[protected]
I have written confirmation for the same
However there is no response from your end at the same time I m receiving bill for the month I have not used the sieve
I would like to dispute this bill as I m not going to make a payment for the same…
Please revert me ASAP
I need this bill to reverse and adjusted against my credit or be ready to see my legal notice for the same ….

Regards,
Nilesh Desai ( Neil)| Senior Technical Support Officer
M P H A S I S an EDS Company |Unit No.101 & Unit No.201, Infinity IT Park, Building No.4, 239 General A.K.Vaidya Marg, Dindoshi, Malad(E), Mumbai – 400097| e-mail: nilesh.[protected]@eds.com
This communication (including any attachments) is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If you are not the intended recipient, any disclosure, copying, distribution or use of the contents of this communication is prohibited. If you have received this in error, please contact the sender immediately and delete this communication without copying.

Thank you Vodafone Essar.

Please also note that transmission cannot be guaranteed to be secure or error-free.

This communication (including any attachments) is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If you are not the intended recipient, any disclosure, copying, distribution or use of the contents of this communication is prohibited. If you have received this in error, please contact the sender immediately and delete this communication without copying.

Thank you Vodafone Essar.

Please also note that transmission cannot be guaranteed to be secure or error-free.

This communication (including any attachments) is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If you are not the intended recipient, any disclosure, copying, distribution or use of the contents of this communication is prohibited. If you have received this in error, please contact the sender immediately and delete this communication without copying.

Thank you Vodafone Essar.

Please also note that transmission cannot be guaranteed to be secure or error-free.

This communication (including any attachments) is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If you are not the intended recipient, any disclosure, copying, distribution or use of the contents of this communication is prohibited. If you have received this in error, please contact the sender immediately and delete this communication without copying.

Thank you Vodafone Essar.

Please also note that transmission cannot be guaranteed to be secure or error-free.

Sir,

I had already made a letter to your notice about mms. when vodafone didn't mention about in any of the advertisement. i call them many time. after complaining in this, they call me and told that this service only to vodaone and restricted to karnataka only. whereas they request me to check with my friends and all lost money in sending sms to me and vice versa.

now i change the hand set to nokia e 65. the problem which i face is that when the call is of 58 second, there is no problem vodafone will charge for one call. when it call is 59 seconds vodafone charges for 2 call charges. when i put other sim in my mobile there is no problem 60 seconds one call. earlier i didn't notice. now i contacted customer care the says that it is 1 min call.

third is that one re std pack. i charge once. no they started cutting about every month without my concern.

please serious looking into there may be so many other customer lost there in this ways.

request justice


thanking you

suresh Babu K
[protected]

Sir, this is prakash from Indira mata nagar, Hinaga Rd, nag-16..
I've purchased one simcard of vodafone numbered..[protected]
i have used it for 6 months with no interruption...but now after 6 months my service been expelled.
After asking to CC...they replied u haven't submitted the doc..yet hence it resulted into interruption or disconnection..
So i demand that please look into the matter..and take the necessary action...
If possible restart my no...
Reply me on my alternate no...
My alternate no...is [protected]..

Thank you

The Vodafone company (Madhapur, Hyderabad) has offered a Fila Shoes coupon on booking a new postpaid connection and has taken Rs 300 extra for that and promised us that the coupon will be handed over at the time of first bill payment. But after paying the bill, they said the coupon is out of stock. and asked to come next week. Like that we went there atleast 10 times for the coupon but hear the same thing . They say they will do home delivery or Monday you can come and collect. But till now we have'nt received anything. Only waste of time and petrol. We have requested them to deduct the amount from our next bill. But they say they cannot.We've also requested to give the other coupoun of Provouge. But they said the same. Kindly give a solution. I am planning to go to the consumer court if this is not solved in the next one week time. KIndly help.

Thanks

Roshan

I am having Mobile no [protected]. On 21 May i got an sms from the co, that my Music station has been activated and Rs. 50/- will be debited. on 22 May I talked with executive on No. 111 and he refused to help me and by that time Rs. 12 was debited and on two more occassion Rs. 12/= each time debited upto 5th June 09.
refund my Rs. 36/- immediately and activated 111 executive talk connection
guldeep bhatia
[protected]
gulde4ep bhatia, F- 25 A Hari Nagar, New Delhi 64.
presently i am posted at Bank of India Moga Br. Moga 142001

Dear Sir

As an user of Vodafone Prepaid-Bihar/Jharkhand circle, I'm facing a very great problem in signal receiving inside my home. Whereas on the roof my home there is mostly full signal & I also selected my network selection manually. From my home 02 towers are situated at a distance of approx 1 to 1.5kms.
My Address is
Deep Prakash
S/O Mr Naresh Prasad Singh [Retd.S.M.]
Village-Sikharichak
Post-Mokamaghat
Distt-Patna
Bihar-803303
Near Mahadev Sthan Area

My cell nos which are facing problems are [protected], [protected], [protected]. Please try solve out my problem at your earliest.

Rgds,

Deep Prakash
Cell-[protected]

respected sir/madam,
i am a prepaid user of vodafone(uttarakhand) for the last five years but in past two days i suffered a lot.i have a complaint against a no.[protected] who is calling in vodafone customer care and again and again barring my number.these vodafone care people also not providing some decent information.
so i want some action shoud be taken against this no and send me detail of this number so that i can lodge a complaint in police.
i will be highly oblised if i get some help.

Hey,

I am getting missed call from the no. [protected]. Using some tool I found that he cell origins from Bangalore or Mysore of karnataka state. Can anyone help me out to get this ...

Finding difficult to send sms to BNSL(Arunachal Pradesh) subscriber. If i send sms, balance is deducted but msg is not delivered & it shows msg sending failed. My vodafone no. is [protected]. DO HELP ME OUT N PLIZ solve this problm for others too.

recently i had got a message, that i have won the prize of $500, 000.00 USD, to calim this, i contacted on mobile number of belongs to person UK, he told to contact his agent staying in Newdelhi, and also contacted that person, he asked me to pay the tax $2000, to claim my prize money, then i asked him proof, how i had got prize. further, he had send the all proofs that, DD, Award Certificate, Income tax Notice from British Government, and his passport, these are all scan copies send to mail address, so please enquiry it whether it fraud or correct, how can i send these proofs to you.




thank you

Dear Sir,

Today morning I got SMS of Voice Chat Service has been activated on your vodafone prepaid phone, without any activation request by me and vodafone executive told me recd request from my number.

I told the Vodafone Customer support executive that I did not send any SMS. The Vodafone Customer support executive Argument with me without help me, he has to check with their system and log a complaint for me (as a Customer Support Executive).

Why we are (as Customer) suffer for Liar Activation by Vodafone.


Vodafone COMPLAINT ID :[protected]
Vodafone Execitove Name : Ubaid Siddiki



Thanks & Regards

JAFAR HANIF KHAN
Email Id: [protected]@yahoo.com
Contacts:[protected]

hi, vodafone,
my self maddy, i need a contact detail for vodafone number=[protected],
plz send on my email add.
thanks

Dear Sir,

I (Rita Dixit) am using Vodafone Blackberry Services on my mobile no.[protected] and right now I am visiting Germany. At present, I am unable to avail international roaming facilities. For the same, I have paid Rs. 3000/- (Rupees Three Thousand Only) for activation charges of International Roaming. You are requested to kindly activate international roaming on my blackberry mobile No.[protected].

You are requested to kindly do the needful at the earliest (by today).

Best regards,
RITA DIXIT
0-[protected]
0-[protected]

I was called by a customer service person from vodafone (Phone Number : +91 [protected]) on 11/6/2009 at 7:23 pm. He said that I have free internet access for a period of one month ( June 2009 ), he said it was a promotinal offer. I accessed internet for some time and checked for balance. It remained the same for two to three days.My phone balance was Rs.35.50. After two days I recharged my phone with Rs.100. Now all of a sudden my account has become Rs -28.00. I havent used the vodafone live website because the customer care person said that if anything is downloaded from that website, it would be charged.

Dear Sir,

I am to state that I have submitted the application form for change of my pre paid connection to post paid ( Mobile No. [protected])on 12.06.09 at the Vodaphone store located in Kharghar, Navi Mumbai..I paid Rs. 299/- as deposit and security charges drawn on branch CC-CITIBANK(2216) OF THE COMPANY.I was told by Mr. Rushikesh, an employee of vodaphone store that my number will be activated within 48 hours. The verification was done on 14.06.09 and the fellow who came for verification also confirmed that by the evening of the same day the number will be activated. After the lapse of the said period I kept enquiring from the voda phone store( visiting the store personally everyday) regarding as to when my number will be activated and everytime a different person from the store- Mr. Chirag, Mr shailesh, Ms Audrey and many others kept lying to me by giving false assurances that the number will be activated in the morning or afternoon or evening.With no positive responses and action from voda phone store personnels, I called up the customer care yesterday (17.06.09) and today(18.06.09) and could not get satisfactory answers from them as well and they also gave the false assurancesAND THE END RESULT IS THAT TILL DATE THE NUMBER HAS NOT BEEN ACTIVATED and my cell phone is lying as a dead piece( as my communications have been snapped pending activation of my no.) for no fault of mine. Honestly speaking, I feel myself as a cheated consumer who has been harrassed for the so called crime of going for a change from pre paid to post paid connection. I firmly believe that you will take immediate action to deliver me out of this problem and redress my grievances and ensure that consumers can't be just fooled out by the service providers.
Hoping positive response from your side.

An aggrieved consumer
ANSHU SAXENA
FLAT NO. 203, VAISHALI-CHS.
PLOT NO.62, SECTOR-11
KHARGHAR, NAVI MUMBAI-410210
[protected]@yahoo.com

On 5-June-2009 at 7 PM two people came to my home saying that they are from Vodafone Corporate Office, Lower Parel. They showed there Global Direct, (associate of Vodafone) identity cards. There name were Ms. Simran Chopra and Ms. Sweta Singh. They asked me for my itemised bill and suggested me a new tariff plan to reduce the monthly billing amount. To change this plan they asked for Rs. 1200/- as a processing fee. I paid them Rs.1200/- in cash. They gave me a slip of the vodafone form as receipt. They said that you will receive a call from customer care for confirmation of plan at 9 PM in the evening and in next billing cycle your new plan will get activate. I didn't receive any confirmation call.


In this regard, I visited vodafone Mulund West Store but they are not taking any responsibility. They also mentioned that these girls are not from Global Direct office.

Kindly request to help

Thanking you,

Regards,

Ketan Lodaya
Cell: [protected]

PLS STOP ALL THIS FAKE SMS. HOW COULD VODAFONE IS ALLOW TO SEND THE SMS.VODAFONE SHOULD TAKE CARE OF SUCH KIND OF FAKE SMS AND MAILS


TELECOMMUNICATIONS.
Claims Department - O2 Promotions
260 Bath Road, Slough, Berkshire SL1 4DX - United Kingdom
Tel: +44 [protected]/ Fax: + 44 [protected]






ATTENTION: DIPAWNITA DUTTA,


We received your e-mail regarding winning notification sent to you earlier by our Awards Department. Please be informed, the 2009 Award of O2TELECOMS is no doubt 'rather a momentous achievement in the chequered history of this Organization. All participants were selected randomly from World Wide Webs through computer draw system. Phone numbers were extracted from over 170, 287 Companies and 454, 980, 476 Web-sites for this winning coupon draw. This promotion is part of our financial empowerment program to individuals and companies for 2009 Award Promotions.

After due confirmation of your mobile number: which subsequently won you five hundred thousand Great Britain Pounds (£500, 000.00 GBP) organized by O2TELECOMMUNICATIONS company; your prize claim has been approved and processing of payment will commence by our remitting department upon identification of whom payment is made to.

You are further advised to identify yourself by sending a valid copy of your *identification either driver's license, international passport, working ID or voter's card via e-mail attachment: [protected]@live.com for quick approval of your prize payment by our remitting department.

Note, payment can be made to you - via swift telegraphic bank transfer which requires your *full banking details for successful bank transfer into your account within (24) hours or payment can be made to via certified cashier's cheque which requires your *full current residing address for accurate delivery of prize cheque to your address within (48) hours. You are further advised to inform us with *full details, method of payment you want to receive your won prize-money.

congratulations once again being one of the lucky winners.

Thank you,




Dr. Mathew Ralph,

{Claims Department}

Dear,

I am using a vodafone (hutch) postpaid connection since 2007. My number is [protected]. On 6th of june i went to vodafone store, kamla nagar to change my connection from postpaid to prepaid, but got to know that my plan will change from 10th of that month. I was told to come there by 11th or 12th of june for the change. On 12th afternoon i went to store for the change but i was convinced by Mr.Ashish Arora to retain it as postpaid connection with zero rental plan by paying rs499/-. After negotiating they came down to rs350/- after a discount of rs150/-. According to them my plan would have been changed in next three days i.e. till 15th or 16th of june. So that same day i gave request for change of plan and cancellation of clip for which there was a rent of rs49/- because there was no point o[censored]sing that service (clip) for me. But that service (cancellation of clip) was executed within hours but change of plan is still pending. WHY IS IT SO.???



KANTA CHHABRA
Relatioonship number 1.17069548

Dear Sir,

My name is Virendra from Bardoli, Dist : Surat (Gujarat). My complaints is that our sub broker names Jignesh patel who are work in sub broker in main vodafone dealer in Bardoli city. So that all near bardoli area 's agent can take a e-topup balance from that man.
Than in Nov-2008 i can give him Rs. 15000 than he passed out sum of 10000 of balance on my phone than i can buy sim card of 1000 after he asked me that rest of 4000 i can passed tomorrow because of his limit. i said ok. and i can take receipt also of Rs. 15000. and than to still date he or dealer not give me e-topup or my money back.
so please sir help me for my this type of problem.
my mobile no is [protected]. if any question so please contact me any time.

Thanking You.