Vodafone India Complaints & Reviews

I ve been using vodafone for a while now, and inspite of activating the 'DND [Do not disturb] service on my vodafone number i still get around 10-15 lame calls each day. These calls are from various banks like ICICI, Axix Bank, CitiBank, DB, HDFC etc for loans, credit cards, A/c opening etc. Apart from that i also get calls from telecom operators like Tata Indicom, Airtel, BPL Mobile, Calls from Investment/Trade advisors like G-Money,...

Hi,
This Anupama from hyderabad taken a new postpaid connection from vodafone the out goings calls are creating a problem for me if a call aperson which having connection other than vodafone i cant listen there voices only for vodafone only iam listen the voices from 2days i need immediate action on this.

Anupama.
[protected]....

Dear all,

I HAVE not received the bill for DEC 2008 and Jan 2009 to my address. i have lordge complaint to receive the bill by calling VADAFONE Customer care. However, they able to send to my email ID. BUT I HAVE REGESTERED FOR PHYSICAL COPY BILL. THEY FAILED TO SEND and customer care is patatic. they dont even understand the importance of customer when ever i ask the officer to connct to TL as they are unable to resolve the...

Hi,
I am an bangalore based Vodafone customer( mobile no - [protected]). Today 07/05/09 at around 11:15 pm i recharged my mobile for Rs. 402 through easy recharge available with Dealer. My mistake the mobile no was entered as [protected] instead of [protected] which is my number.
The Dealer tried to reverse this transaction by sending sms to 144 using 'WR wrong number correct number amount' i.e WR [protected] [protected]...

I have subscribed to the voice mail facility. But when I wanted to use it three days back, I was shocked to note, it does not work. I lodged a complaint and was assured the same will be resolved in 24 hours!! It is three days since I lodged the complaint. I even received an sms from Vodafone saying my problem has been resolved!!! But LOL, it does not work!!! That is how Vodafone works!!! There is no one answerable and accountable in Vodafone!!...

Appalling service, Uncouth Senior Managers who follow Mark Twain's satirical aphorism “Ignorance and Arrogance means success”
characterize Vodafone Chennai.
How Burt Humburg, a neuroscientist coined the word Egnorance (ignorance coupled with egotistical mindset) without meeting the senior managers at Vodafone, Chennai, remains a mystery! The call center services are pathetic ad the response of their senior managers...

Sir
I purchased a Vodafone Sim No. [protected] and Vodafone No. [protected] from Shara Mobile, Indira Bhawan, Civil Lines, Allahabad on 30th April 2009; and have submitted duly filled Application Form along with enclosures – ID Proof (A photocopy of the Passport) and Address Proof (A photocopy of the landline Telephone Bill).
On 1st May 2009 I received the following SMS at 2:19:06 pm from Vodafone 190:
“Your...

Dear Sir/Madam,

I had taken a new Vodafone Connection in October, 2008 during Pujas in Kolkata. I was promised an Adidas bag as a gift with the connection.

They said I will receive the gift after my first bill due in November, 2008. I called up and spoke to them a couple of times and they promised that I would receive it later as it is not in stock.

Till date I haven't received my gift.br...

Dear Sir / Madam,

I have taken vodafone postpaid connection last year. Vodafone people are cheating to the customers. Before taking postpaid connection they said that whenever you want change plan PREPAID TO POSTPAID, POSTPAID TO PREPAID you can change it. Now i went to vodafone center, and call to customercare office they said that ITS NOT POSSIBLE to change POSTPAID TO PREPAID... They are saying PREPAID TO POSTPAID is possible.br...

Hi,

Sinc I lost my mobile phone I had called to vodafone customer care to block the number. But they said they need FIR and need to submit the same in nearest Vodafone store. Its not a simple to get an FIR from any police station in our country. I went to ploice station to get an FIR. But they are asking an amount almost equal to cost of mobile phone to get it done. So please do the needful to block my number. Otherwise its...

Dear Sir/Madam,
My complaint is given in detail below and twice I wrote letter to customer care, but there is no response from Vodafone. Please help me in sortinfg out of this problem. Advise me what shall I do next?
Here are those two letters which I wrote to customer care.

Dear Sir/ Madam, Date:[protected]

I am RAVI and holding prepaid number of [protected]. This I bought from Vodafone mini...

it is very bad process of caller tunes activating system in vodafone .one call is coming from vodafone
and automaticaly says thanking for subscribe this caller tune next conformation message is coming soon and end that call.in 24 hours some caller tune is set my mobile without my knowledge.what can i do?...

I am not able to use internet services properly on my phone due to lack of packet data subscription.due to this i malso unable to connect to internet on my p.c using my phone....

I the vodafone customer holding [protected], had asked for the name change from my name to my wifes name, in the month of march 2009, i went to shop on 10th March and submit the relevent documents, i was assisted by Mr. JAVED at Vodafone shop at peninsula corporate park at lower parel, where company has its head office. Mr. Javed ask me to make the payment by cash if the changes has to take place on current date, and if payed by cheque, you...

I had recently given complaint to vodafone customer care stating that Im not getting incoming calls in my cell . A Customer service representative took all the details & after enquiring about it said to me that there is a problem in the Sim card & it will be replaced by the vodafone free of cost Since it is the problem from their end.But when i Actually went to the vodafone store in my city mangalore they denied giving the Sim free...

My name is Pravin.V.John holding a Vodafone network. I'm really sorry to say that Vodafone is having a tough condition in running. Why is it like this ? It WAS the good and the challenging cellphone network service in India. I feel pity to say that Vodafone Customer Care Executives in Mumbai are lacking verymuch in their behaviour and also in keeping their ethics. Now in detailed...I bought a Vodafone SIM card package from a dealer nearby...

I am Vodafone User From Last More Then A Year I Paid 2 to 3k In A Month But Now I Realize That vodafone customer care is useless and i decide to file a complain in TRAI against Vodafone I m Working in a Public Relation Company . I did not Receive My bill first and they called me and disturb daily rather improving there services they emphasis on money that is something Very Bad I Again Go For Airtel I realize I was wrong to switch on Vodafone.br...

Dear Sir,

As per conversation with nodal Officer and also reply from her (Geetika Ahuja), I am not satisfied with her answer (Geetika's Reply and issue with my call rates is Attached) please do needful action.

As per TRAI rules any subscriber can not change or revise of any tariff plan call rates with in two months, but I am facing this situation since last 1 year and 3 months. Firstly I made a request...

Dear Sir,
Gve me Details Of [protected]...
Plzzzz its urgent...

Dear sir,

My vodafone number : [protected], Without informing the ECS ( Ist ECS) date, ECS was produced in my account, and it was returned. Iam wondered about this. Because my bill date was 30th of every month, while filling the ECS form the Vodafone representative said that the ECS will 5th of every month. with out conforming the ECS date, how they can do this. I need proper claim for the above....