Vodafone India Complaints & Reviews

i wanna puk of mo [protected] sim no isH389911300200319942911

My 30rupeesdeductud.but i ignore plz cheq and send details to my e-mail.

Vodafone — 888 facility

i dialled 888 on my vodafone mobile. It said that you can get E - Top Up "STV 69" for Rs. 55 and it will be deducted from your talkvalue, to opt for this offer press 2. I just cancelled the call. After 2-3 days, there was a deduction of Rs. 55 from my talkvalue. Again on the next day, a deduction was made of Rs. 55. What is this? This is very ridiculous, until we opt for an offer, how do vodafone impose that offer on us?

This is very ironic.
I personally feel that the services of vodafone has been deteriorating after Hutch.

To,
The General Manager
Vodafone Customer Care
Mumbai,

Dear Sir,

I trying to contact Vodafone customer care but not getting response.

Since Yesterday 5.50pm i am trying to contact with customer care but not getting connected as I refilled Rs.222(Full Talk Time Value) & received the same immediately.
Then second time I refilled Bonus Card Rs.52 Transaction Reference No.MCIT[protected], Dtd:-05/03/2010, time:- 17:46:27 online transaction shown success from VODAFONE (Visa Card Payment)

But for this transaction i don't deceived any message confirmation on my Mobile No and since that time I communicating your several executive Mr.Amit, Shukla, Abid for rectification and also followed their instruction as they promised me to activate my Rs.52 Bonus Card within 3 Hrs. But now it's 18 Hrs. are over but no any update, even customer care center is not connecting through my mobile phone (only IVR machine working).
No any executive are available on line and why they are giving wrong commitment and assurance for Service request updating... Now i have deactivated my earlier Rs.11 plan for STD... But New Rs.52 Plan is not activated...I become Handicapped (High Charges per call & no any support from customer care.

As per my experience Very Pathetic and poor customer support from VODAFONE side.

This is requested to you Please help me out to resolve my problem on high priority to save my trust.

With Best Regards,

Dr. Parmar Singh
(Head-IPTV channel Operation)
IOL Netcom Ltd., Mumbai

Mobile :- [protected]
email :- [protected]@gmail.com

atulkashyap

Vodafone — non activation of telephone connection

My brother had taken a much advertised vodafone magic box connection fron gurgaon from a vodafone exclusive mini store. We told the dealer No of times that connection should only be given in case papers are in order. Dealer checked all documents and gave him a connection.he submitted copy of PAN card,driving licence,address proof same as mine,details of BSNL connection held,permanent address details and photograph.
We should have been more careful.
The connection was activated for a day or so and later on services were de barred for want of documents.
In between they asked for photocopy of driving licence which was provided.
Till 1400 hrs on 30 jan 08 connection has not beenactivated as their head office has not received the papers.
It is surprising that for their inefficiency they are putting customers to inconvenience. as they have already realised the money.
WE customers can only write on such fora and suffer these MNCs.
I wish there was a mechanism to take immediate action against these companies or policy of instant refund.
I was told by customer care that there is no refund policy and I should not expect any refund in case I wish to cancel my connection for such an inordinate delay on their part

ANY SOLUTION

Vodafone/Magic box 225 — Replacement of Mobile Set

The handset has developed a blot on its screen.After endless visits to Vodafone Store the set has not been replaced. The staff is not taking ample initiative to complaints.

sdfsfdsd

NamshkaR,

My caller tune are actived with out my permition. My rs. 30 cut in my total amaunt.

Vodafone company is cheat consumer.

please Help Me..!!

thanking You !!

My mobile number is [protected] and carrier is vodafone. On 4-3-2011 caller tune service was automatically activated on this number and subsequent amount was deducted from my account which was Rs.15 and i had negative balance. Apart from this my internet GPRS vodafone live service was also blocked for which i had paid Rs.96 monthly rental. This is very bad on behalf of vodafone for giving such a poor service and doing fake business and betraying the customer.

I want serious action should be taken against the company. This is not about Rs.15 this is about ethics.

Amrik Singh

I SUBHANKAR ROY CHOUDHURY HOLD A FODAFONE NO [protected].I AM SURPRISE TO SEE THAT RS45 HAS BEEN CUT FROM MY BALANCE & ACTIVATE A CALLER TUNE WITHOUT INFORMING ME. MAY BE VODAFONE FINDS THIS A BETTER WAY OF MAKING MONEY BUT THIS INTELLIGENT VODAFONE COMPANY DOESN'T UNDERSTAND THAT IT WILL BE IN A GREAT LOSS BY DISAPPOINTING THE CUSTOMERS LIKE THAT..

RS. 45 IS NOT A BIG AMOUNT FOR ME..BUT NOW IF I DON'T GET MY MONEY BACK WITHIN 2-3 DAYS, I WILL SURELY APPROACH THE CONSUMER COURT.. NOTE MY NUMBER-[protected]

FEW FRIENDS OF MINE WHO HAVE RECENTLY TAKE NEW CONNECTION, THEY ASKED MY OPINION AND I SIMPLY ADVISED THEM TO KEEP THE DISTANCE WITH VODAFONE..

Vodafone Postpaid Service — Caller tune and subsequent charges for cancellation

[protected] was my mobile number.

I had opted for post paid service. Caller tune was activated without my knowledge / acknowledgemt on this phone. Upon calling my number from another mobile, I was surprised, since I had never applied for this service.

This service is at 30 rs/ month charge.

Upon contacting call center, the executive also acknowledged the matter and he regreted for the "UNOPTED SERVICE". As per executive, "to come out from the caller tune service" , I should sent an SMS -"CANCT" to service provider. This SMS was charged at 3 rs/ sms.

It may be noted that this is not "unintentional".

The caller tune service was activated with "HIDDEN benefits of SERVICE PROVIDER".

Such things are happened to many mobile numbers.

what abt my complain. i didnot get any responce from the consumer forum . plz tell me what is my complain no. and how i can forward my issue legally.
thanks

I wanted details about vodafone postpaid services, I called many a times over telephone to vodafone customer care to get details about all plans, they delayed all the time by keeping me holding in the line, sometimes they promised me that they will call me later but they never stick to their words. If possible kindly sent me all details about vodafone postpaid service in my mail address.

Dear Sir, Request provide me details of my uncleared bill amount for my mobile no.[protected]

Hi all,
I have rpplied for Vodafone Postpaid connection 75 hrs before and requested the nearest Vodafone Center many times but still i am waiting for activating the connection.So very poor service and response of VODAFONE.

regards,
Lokesh

vodafone blackberry 8310 — cheating and misleading by vodafone

i had purchased 1 vodafone blackberry 8310 from vodafone gallery sion in nov. 2007 for using gprs services in kenya as i wanted to travel to kenya for buisness purpose. at the time of purcase i was confirmed that vodafone have a gprs services in kenya. but when i went there i was shocked to know that vodafone do not have any tie up in kenya, i contacted vodafone helpline no. and i was told that we do not have any tie up and you contact vodafone gallery in sion as they have mislead u. i paid 25000 for blackbery set and rs. 9500 as international roaming deposit, after my retun i was reassured by vodafone sion to wait for 1 more month as vodafone will start services in kenya, buteven after 2 months vodafone was not able to provide any gprs services. when i asked for return of phone after lot of arguments vodafone sion agreed to take it back but as on today i have not received my money back nor i am getting any assurance that when i will get it back, and i have been charged rs, 4000 untill now for calling to their help line no. and the phone charges for keeping phone with me without using any gprs services. this is cheating and unethcal to charge customer without giving service. last 4 moths i have been mentaly harassed by vodafone gallery in sion mumbai as even after spending hours in their gallery they are neither returning money nor giving any commitment

you have to sue vodafone for this. if you have all the details documented, you should be filing a complaint in consumer court.

yes i agree wit u..ive bot a blackbery vodafon bt using a bpl card wit it..n im tryin to cal up bclkbry, vodane n bpl jus for a simple thing i wana tranfer ma contacts(ph, not sim) hw do i do it..bt none of them r tryn to help me jus passin the buck..stupids!

Post Paid — block my sim

please block my sim beacause i have lost my phone ([protected]) for further information please contact me on this no. [protected]

Vadafone Postpaid Card — Blocking of Sim Card

I have lost the phone with sim, so please block my sim card.
Lost Sim Card Phone No.[protected]

Post Paid — plz block my sim

i hav lost my cel. the one who has taken it sometimes switches it on too, but i cant do anything. my phone number is [protected]
nd my sim no is - not available with me.

hai,

my mobile is missing in the after noon at resturant, so i want to blocking of my prepaid sim card ..my mobile no is [protected]..plz kindly requesting u and give the reply as soon as possible.

Thanking you,


Mohammad Akram

i have lost my mobile phone postpaid no.[protected], so you are please blocked my sim immediatly

Vodafone — payment missing

have deposited 1054 rs. in cash in one of the vodafone mini store in shalimar garden ext - 2. The amount is not updated yet . i hav visited them thrice and made them several calls, every time they say i willl be done in 20 min. but the payment is not updated since past five days and all calls are barred inspite of making the payment before due dt. cust care ppl are not ready to help and asking to resolve on my own and they are asking me to make the bill payment again.there is no positive response for my resquests

When a person senting a junk text and my top up will cut my total money i top up. i allows get anger all the time and i when my top up will finsh and i can't call my mum and dad to pick me from school.

i lost my mobile on 4 / 6 / 09 . the no [protected] so can u block my sim immediatly ... can u trace where it es..

pls block my no [protected] because it is lost

Vodafone — block my postpaid sim

my nai is kiran sidana, i have lost my vodafone postpaisd sim so i request u to please block my sim immediately so that no body can use it in the wrong way

dear sir,
i want to say that i got a junk call from last 2 day, and the nuumber is [protected] and when i talk to the owner of this number that time he using the abusing words.so it is my requst that plz do my favour and plz stop that number any how..
thank you, , , , , , , ,

vodafone postpaid card — Lost postpaid card

Hi, this is nirupa.. i have lost my card in auto riksha last month. so kindly de-actived my card number no is [protected]. & please confirm on my new number [protected]

I lost my cell when i was visiting in a bus. I want to block my sim, so that no body can missuse it. I call customer care # many times from my 2nd postpaid connection. But nobody revert me. Now i want to close my sim.

Hi Nirupa,

With respect to your request, the number [protected] has been deactivated. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.


Regards,
Vodafone Customer Care.

i was lost my pre paid sim before 2 days so pls block my sim imediately

plz block the my prepaid sim card
hai,

my mobile is missing in the morning at bus, so i want to blocking of my prepaid sim card ..my mobile no is [protected]..plz kindly requesting u and give the reply as soon as possible.

Thanking you,
Ganesh Hebbar

plz block the my prepaid sim card
hai,

my mobile is missing in the morning at bus, so i want to blocking of my prepaid sim card ..my mobile no is [protected]..plz kindly requesting u and give the reply as soon as possible.

Thanking you,
Anil kumar prajapati

Hi, My name is Rakhi Sikdar.I lost my mobile last day.My no is [protected].
Plz block my sim.My address is Purbayan Apartment, 523/A, O/B.Ground Floor,
Purbayan, Po:- sodepur, kol-700110.

hai i lost my mobile phone today so kindly block my number. my number is [protected].plz block my sim and confirm me on my mail. my mail id is [protected]@yahoo.in

hey
i have lost my mobile and i want to block my sim card, my no is [protected] n [protected] plz block my sim...as quickly as possible

hi here is renukappa i hv lost my cell so pls block my number [protected] pls pls

plz block the my prepaid sim card
hai,

my mobile is missing, so i want to blocking of my prepaid sim card ..my mobile no is [protected]..plz kindly requesting u plz block sim and give the reply as soon as possible.

Thanking you,

B.Mallikarjuna Rao

dear sir
pls lock my sim card no [protected].it is lost

awating ur response

tks in advanced

best regard
PARSURAM DAS

i have lost my mobile phone postpaid no.[protected], so you are please blocked my sim immediatly

i have lost my mobile phone postpaid no.[protected], so you are please blocked my simcard immediatle and issue the new sim card on my billing address

please block these numbers [protected], [protected]

please block my those numbers [protected], [protected]
these numbers are lost





thankyou

[protected] Amol subhas manwar hare please block my this no are lost.my address is At.manoli po.arak, tq-mangrulpir, dist, washim-444403.

hai,

my mobile is missing in the morning at bus, so i want to blocking of my postpaid sim card ..my mobile no is [protected]..plz kindly requesting u and give the reply as soon as possible.

Thanking you,

Rajeswari

Vodafone — BLOCK POSTPAID SIM NUMBER

HELLO ,

URGENT REQUEST TO BLOCK MY VODAFONE POSTPAID NUMBER - [protected] AS I THE CELL HAS BEEN STOLEN AN HOUR BACK AND CAN NOT GET THROUGH CUSTOMER CARE .

NEED TO BE ADDRESSED URGENTLY .

THANK YOU

-

PRAVEEN KUMAR

i am postpaid conection number triveni.r my no is [protected] i lost my mobile in the trasit
kindly block my number

thanking you

Dear sir,
i would like to request you, that i purchased post paid sim card from yours sales agent, i used approximately 20 days, after that i feel that is the best service for every body, but suddenly i lost my mobile with some documents there in see side at Dubai, i think some body is using my sim card, i am very upset because its on my name, please be advise that block my sim card, my no.[protected] .i will be great thankfull always.

Warm Regards
tariq zia

sir/madam
i am p.k.senthilkumar my mobile number is [protected] i lost my mobile today 04/11/2013 please block my post paid sim card as soon as possible
thank you

my mobile is missing so i want to blocking of my postpaid sim card ..my mobile no is [protected]..plz kindly requesting u and give the reply as soon as possible.

my mobile is missing in the morning at bus, so i want to blocking of my postpaid sim card ..my mobile no is [protected].plz kindly requesting u and give the reply as soon as possible

my mobile is missing so i want to blocking of my postpaid sim card.My connection N.Jegadesan V.A.N Chamber bricks ..my mobile no is [protected]..plz kindly requesting u and give the reply as soon as possible.

Sir,

My phone was stolen in Bistupur, Jamshedpur today. My contact number is [protected]. The Vodafone customer care sucks and has been inaccessible for some goddamn reason for the past couple of hours. Please block this number at the earliest.

dear sir,


i lost my mobile at yesterday morning...pls block my sim..my number [protected]

Hi,

I have lost my mobile ..Pls block my sim..my number [protected].

Thanks in advance.

Hi,

I have lost my mobile ..Pls block my postpaid sim..my number [protected].

Thanks in advance.

Hi,

I have lost my mobile along with Vodafone Postpaid Simcards. Number are [protected] & [protected]. Pl. Block these vodafone numbers immediately. Send me reply on my E - mail ID :- [protected]@gmail.com.

Please track my post paid sim card is missing sim card no. [protected]

with my smart fhone xolo one please locate it and contect me this no.-[protected]

Blocking of Sim Card - Vadafone Postpaid Card

I have lost the phone with sim, so please block my sim card.
Lost Sim Card Phone No.[protected].Kindly confirm of blockage on Mobile No.[protected].Thank you - T P Madhusudan

Vodafone — plz block the my postpaid sim card


Hello Sir, Madam,

my mobile is missing in the morning at bus, so i want to blocking of my postpaid sim card ..my mobile no is [protected]..plz kindly requesting u and give the reply as soon as possibles. Future contact pls use my [protected]

Thanking you,

Sandeep kumar

Hi, this is Farooq.. i have lost my mobile with sim card last month. so kindly de-active my card number no is [protected]. & please confirm on my new number [protected]

Hi, this is Farooq. i have lost my card in auto mobile with sim card last month. so kindly de-active my card number no is [protected]. & please confirm on my new number [protected]

i have lost my mobile. please block my postpaid sim. my number [protected].

Hi,

I have lost my mobile along with Vodafone Postpaid Simcard. Number is [protected]. Plz Block this vodafone number immediately. Send me reply on my E - mail ID :- [protected]@gmail.com.

please block my sim beacause i have lost my phone ([protected]) for further information please contact me on this no.[protected]

Please block my postpaid Vodafone sim as i have lost my sim card and its urgent so nobody can missuse it. No. [protected].
Thanks.

I have lost mobile which had my vodafone sim [protected]. Please block this number ASAP.

Thanks!

Iam working in CM ltd, Mumbai...
I want to know if there is any offer for corporate employees.

regards
Rafi

vodafone/caller tune — WRONG CALLER TUNE

MY NAME IS SACHIN JAIN & I HAVE A VODAFONE PREPAID NO.([protected]).I USED A CALLER TUNE NO. 10300392 IN JAIN RELIGIOUS CATEGERY BUT AFTER LISTNING THE TUNE I REALIZE THAT THIS TUNE IS WRONG SO PLS REMOVE IT IN UR RECORD AND IN FUTURE PLS CONFIRM BEFORE UPDATING.

SACHIN JAIN

Dear Sir,
I find every month I am being charged Rs 30/- towards subscription for using Caller Tune Services whereas I am not aware of this nor am intrested to utilise such services.
I am an student& have nothing to do with Caller Tunes.I just wish to use your Mobile phone Services( [protected] ) without caller tune.
KINDLY STOP PROVIDING / Discontinue CALLER TUNE SERVICE to me & thereby Stop Charging Rs 30/- PM Extra.
would request your honour once again for the needful & shall wait for your response for a week, failing which I shall take it that you are not intrested in my utilising your services.
Sufferer,
User Mobile phone;[protected]

Dear Sir,
I found that my caller tune is coped but i have not press any button from my mobile so if the bill come of the caller tune then i'm sorry i'm not going to pay even a 1rs.This month I am being charged Rs 30/- towards subscription for using Caller Tune Services whereas I am not aware of this nor am intrested to utilise such services.So please deacative it or els what ever you want to do please go a head but u will not even receive the bill amount from my side and i have almost 3nos.of vodafone there bill will also i will not pay so now it totaly depend on you.my no is:[protected].So now it all on you so please take care.and have a nice day.


thankyou
kvsnadiu
ph:[protected]

sir
please stopped the callertunes of my moblie


Thank you
ph [protected]

I am being charged Rs30 everymonth without my knowledge on caller tunes
on my vodaphone mobile number bearing number [protected] .This is Unjust, unfair and cheap trick by the Voda phone people .It amounts the act of robbery like pickpockets who rob money without owners knowledge.Please discontinue the caller tunes and stop immediately and refund the money charged by increasing my talk time value
K.S.S.Ramachandra Rao
Advocate
Hyderabad

yasterday my no. aytomatic caller tune active and 60 rupees charges my no is [protected]

Same here . Vodafone India is charging me Rs 30/monthly for the last year for caller tunes.I am sure I have not consented to that.and the callertune that they have put is their advertisement.

I spoke with them and they agreed to refund just one month.

I really want to take this further... they have misused the trust that I had in them

Sir,
I never applied for any caller tune but it automatically got activated on my number.
I have also received sms for maintaining rs.30 balance.

I have never applied for any such facility neither i am at all interested in this.
So, please discontinue your unwanted offers.

phone no. [protected]

** In future also i don't want to receive any message or call related to your value added services.

Sir,

[protected]
[protected]
[protected]
and nearly 10 more...

These are all my n my family member's vodafone number.

AND I DON'T WANT ANY PROMOTIONAL CALLS/MESSAGES FROM YOUR COMPANY OR ELSEWHERE.

THESE ARE VERY DISTURBING.



TAKE THIS ACTION IMMEDIATELY OTHERWISE I WILL HAVE TO SWITCH OVER TO OTHER NETWORK!!!

Vodafone — Miss utilisation and stopping of services

Dear sir/madam,

i have submited my id proof and address proff to vodafone stores they are telling that they dont give aknolegment and finally they stoped my survices and telling untill and unless you submit the documents we will not activate the mobile...

Sir,
I never applied for any caller tune but it automatically got activated on my number.
I have also received sms for maintaining rs.30 balance. and this happened thrice I allways SMS to discontinue it but the deducted money was not returned.

I have never applied for any such facility neither i am at all interested in this.
So, please discontinue your unwanted offers.

phone no. [protected]
** In future also i don't want to receive any message or call related to your value added services.

I never seen this kind of network. Simply they rob money from customer without their nowledge. Otherwise they can go and beg road by road. I suggest you public people who are using vodafone network, who can use 10 rs recharge card. whenever is required just tear it and use it. Otherwise these vodafone 30 rs beggers will theft. These customer care people who sits there to solve the problem but they are creating the problem. Be careful customers, we are earning money by hardworking not like u. so please understand the customer emotion. I know you dont worried peoples incongestion. But one day personally u will face simlar kind of problem na then only you people are understand.

Thanks & Regards,
Jai Hind

The vodafone rate cutter Rs.14 is totally useless...Its seems like a cheating plan for the unaware customers...Booklet says 140 SMS free for 15 days...But it is not updated everyday, ione time updation for the whole 15days...

As per the calculation... 10 paise per SMS eventhough...

So, Kindly be flexible with the customers and dont encourage these kind of plans...

By,
Ganesh...

[protected]

Dear Sir,
I am trying to find out how may decades does it take after sending "Start DND" to 1909 before I stop getting irritating calls from you.

Really appreciate those calls in the middle of night.

Dera Sir,
I requested Vodafone on 111 for the Donot disturb service about six months ago. After activation of the services on my no. [protected], I am still getting those unwanted messages & Phone calls from different small time establishments as well as big business houses at all odd times.Please let me know, what is the use of this service?
thanks.
Jk verma
WHO India.

you people are really very irritating. Just do what these people are saying. I have the same complaint.

same problem to me also. i also don't want any irritating calls and SMSes from vodafone itself. does this DND code works? can anyone plz tell me in which no. shall I send that DND code??

Useless calls too disturbing.We need to give these corporates a befitting reply

Vodafone — reactivation not don

I replaced simcard on Sunday noon (15/03/2009) due to rejection of card. It is regrated that 36 hours past the same is not activated whis has to activate within 2 hours. Would I request you that what problem is occured not activated new card no is [protected] and phone no is [protected].

regards,

tell me in which no. shall i send tht DND OR DO NOT DISTURB...REPLY

Dera Sir,
I requested Vodafone on 111 for the Donot disturb service about six months ago. After activation of the services on my no. [protected], I am still getting those unwanted messages & Phone calls from different small time establishments as well as big business houses at all odd times.Please let me know, what is the use of this service?
thanks.
Jk verma
WHO India.

April 25, 2008

Dear Sir,

I am ex postpaid customer vodafone services. My plan New Talk Plan 150 in one year rental from 13/3/2007 to 13/3/2008, (Payment Rs.1010/-). I Disconnection my line on February 4, 2008. (Which i already mail on dated 4/2/2008) to VODAFONECARE.[protected]@Vodafone.com. You are reply also, that it would be disconnect from 48 hrs.

Mobile No: [protected]
Relationship No: 1.20477394.
Billing Address : P.O. + Vill – Jetia (Nutanpara), Via – Hazinagar, Near Halisahar Station, P.S. – Bizpore, Dist – 24 Parganas (North), Pin – 743135, West Bengal.

Till date the line is open and already a bill sent my address. And continue harassing my land phone no and theat to me for payment the bill. I am a senior citizens and retired person. Kindly explain why i paid the sending amount ?

Please, Kind request to you kindly see the matter and stopped my line as soon as possible. I would be highly greatful.

Thanking you.

Yours faithfully -
saroj Kumar Sikdar
*************
Attach The Sending Letter

Date: 04/02/2008

To
The Customer Care
VODAFONE Telecom East Limited
Constantia Office Complex
11, Dr. U. N. Brahmachari Street
Kolkata – 700017, India

Sub : Application for Permanent Disconnection of my Vodafone Number : [protected].

Dear Sir,

I beg to state that I am a customer of Vodaphone Services. My name is Saroj Kumar Sikdar & I inform you that I have postpaid connection in New Talk plan -150 in one year rental from 13/03/2007 of (Rs.1010/-) up to 13/03/2008. Now I request to you, I am unable to maintain monthly charge as I am retired person, age 62 yrs.

So, I request to you please stop my connection from 13/02/2008.

Mobile number: [protected]
Customer A/c No: 1.20477394.
Billing Address : P.O. + Vill – Jetia (Nutanpara),
Via – Hazinagar, (Near Halisahar Station)
P.S. – Bizpore, Dist – 24 Parganas (North),
Pin – 743135, West Bengal.

Please, disconnect the above mobile number -[protected] permanently (Any Incoming, Outgoing, SMS should be totally stopped) from the Month of February 13th, 2008. My payment of bill is up to date and I don’t have any outstanding bill amount for payment. My payment was made through cash.

If the line is open from the Month of February 14th, 2007, I would not be held responsible for paying any further bill. Kindly do the needful.

Thanking you.

Yours Faithfully

Saroj Kumar Sikdar
Mobile No : [protected]
Relationship No : 1.20477394
e-mail : [protected]@yahoo.com
manas_sikdar @ rediffmail.com

i fully endorse customer feedback posted on your site. Vodafone in particular, is resorting to inflated bills on post paid connections on account of Roaming, Gprs usage & downloads, local & Std calls. If the customer intends to dispute before paying the bill, he is handed out demands of late payment charges in subsequent bills. Service quality & attitude at their kiosks is pathetic. It was never experienced during the Hutch operations.

dear sir,

my complaint is of different kind as you have installed a tower in my building and yet not cleared the neccessary formalities with HUDA.I came to know from HUDA that you dont have the permission to
install the tower as that it illlegal as yet.I dont know whome to contact.please clearify.My site is
S, C, O.217/SECTOR 14, PANCHKULA, HARYANA,

TILAK KUMAR DUTTA
[protected],[protected], 2565786
[protected]

Dear Sir,



We have a corporate connection no. [protected] in the name of Dilip Kumar Dwivedi at EPMS( An Essel group Company).



The above person called up customer care no. 111 on 4th Jun 08 at about 9:22 AM while passing through Aligarh (U.P.) for about 16 Mins.



The same was not reflected in the last bill.



But same is being reflected in bill no [protected] dt. 15 Jul 08 amounting to Rs. 125.90 as roaming charges @ Rs. 7/min



Whereas it should not be charged at all being it a toll free no.



I am a corporate user of Vodafone. Recently, I was on a tour to Lucknow. I had some query, so i called up the customer care number "111" which i knew is a toll free no. For your so called toll free number i was charged Rs.7 per minute. Now, i need an explanation for this. When i came back, i called up the customer care number, but was not told the reason for the same. I spoke to Mr. Rishi Sharma and he just said it loudly that just because i was on roaming, i was charged. 7/- min. for talking to my service provider "where is it mentioned?”

I



Please revert back as soon as possible. My vodafone no. is [protected].

Regards,

Dileep Kumar Dwivedi

Assistant Manager-Industrial Relation

Essel group-Zee News

Mob. No. [protected], [protected]

Email: [protected]@ecity.esselgroup.com

Dear Sir,

Repeated problems in your side, as well as billing issues rise in corporate group plan.

I m not agree to deposit roaming charges reflected current bill, balance amount deposit before due date.

Regards,
Dileep Kumar Dwivedi
Mob. [protected]

Vodafone mumbai Mobile phone — Harassment after paying bill before due date

I am using[protected]Mumbai) Number since last couple of years of Vodaphone (earlier it was Hutch & before it was Orange). I have paid all my Bills regularly before due date. I have also paid my last bill no[protected] dated 11/07/2008 by check no-818611 dated 16/07/2008 drawn on Shamrao Vitthal co-op Bank Ltd. And same was debited on 19/07/2008 from my account.

From last five to six days my service provider is harassing me by running a Voice message before out going call that I have not paid the bill and still My service is active but if I will not paid it earliest my service will got Discontinued ...bla..bla...bla...,

When I called on customer care on 111 (which says "HAPPY TO HELP" but the Fact is different) on 15th Aug - 2008 morning I requested them that I have Paid the same bill on 17/07/2008 and which was debited to my account on 19th But I don't have any detail as my office is close today and as I am going on
Tour with my family and friends I can provide the detail only on Tuesday(I.e On 19/08/2008) further I requested as I have paid all the bills before due Date within 4 to 5 years (since I get the connection) please don't run this Message as it will effect me in case o[censored]rgency and it also look bad if any Of my friend will use my phone. But that guy is not ready to listen anything When I demand to talk with senior management he rudely replied that they Will meet u after 7.30 only. Means they don't have courtesy to call back to Their such valued customer.(I am paying around Rs. 3000 to Rs. 4000per month As my bill amount).

Yesterday I called on same customer care number and talk to Ms. Mathreda at Around 12.20 PM. She said rudely that our system is not updated so call After 2-3 hour. I was very much surprised with this kind of behavior. Than I called at 3.12 and talked to Mr. Manish on same number he took my details and also advise me to send sms with all detail with heading CHQ and gave me surity to solve the problem in two hours, I did the same and the reply came back that the chq number is wrong with 5 digit only where I hv send it with 6 digit. I have sent sms copy also.

I request you to do the needful in this matter to help me out from this harrasement.

Regards

Samir Shah

Dear sir,

I FEEL SO SORRY AND ASHAMED FOR BEING A VODAFONE CUSTOMER! YOU HAVE A VERY POOR CUSTOMER CARE SUPORT. I SHOULD SAY YOU DONT HAVE IT AT ALL. I WOULD NEVER SUGGEST ANYBODY TO HAVE A VODAFONE NUMBER. THERE IS NO MEANING IN HAVING A HUNDRED THOUSAND OFFER WITHOUT HAVING TO TALK TO AN CUSTOMER CARE EXECUTIVE. HUMAN BEINGS CANNOT TALK TO DEAD MACHINES LONG.

Binny
Kerala (Mob. No. [protected])

i am having a vodafone mobile and i dont feel proud at all of having a vodafone mobile becuase it has nothing . it offers nothin. i thought that this company is a reputed one but its all fake . niether it does provide a free sms local service nor does it offers any free local calls within the state .instead it reduces 1 re daily from my balance even after not using the cell for a day .soon this company would face extinction because they dont know the value of satisfying the customer.the name itself doesnt do the trick you hav to bring it into practice.try learning it from the relaince group.

i strongly criticise vodafone prepaid service tat, , in my card the radiosetup was beenautomatically activated without any acknowledgement.. monthly 50 rupees rental was been taken .. it gradually reduced my account.. we are strongly disagreed with this.. i strongly advise u tat not to contniue this hence forth, , , ,

Respecetd sir,
I m using vodafone in Panchkula. My balance was deducted on 20th feb for the services MCI that I have never opted? I dont know even about this service MCI, then why i will opt this service. My number is [protected]. I had regestered a complaint for claiming my balance back on 21st feb. Vodafone customer care executive told me that my balance will be back with in 24 hours and my complaint number is [protected] . Now 3 days has passed, still i havnt get my balance back. After that i went to vodafone store manimajra. They said that my complaint was not regestered and yesterday my contact to customer care was also disconnected. Now i m not able to contact customer care. Vodafone is a big company, then why are they behaving like this with there customers. Its not the matter of only getting my balance back. But its the matter how you behave with your customers. So its my request to vodafone to give me my balance back, so that my trust on vadafone shall always remain.

I am a vodafone customer for more then 5 yrs and I dont lost my job for the past 6 months cant pay a bill or 2000 so i settle it for 1000 once seeing my face they started asking me for full payment threatning my life..


please help

My new sim has been deactivated. It was activated today only. Mob no. [protected]. Kindly reactivate it.

Mobile number: [protected] - Priyaja P

Please, disconnect the above mobile number [protected] permanently (Any Incoming, Outgoing, SMS should be totally stopped) and immediately.

Thanking you.


Priyaja Ramakrishnan

Vodafone India — Unwillingly activate service and Caller tune

my name is Pankaj Bhardwaj and My phone no.is [protected]. I have a vodafone connection Over a 6-7 years.
During this week, I had faced lot of problems through the Vodafone Service.they perform their duties unethically way and they want to make a profit only by cheat its customer. In this week, they activated hungama scheme on my mobile no. And I am using local set of nokia in which their is no chance to open a Internet in mobile and when I called in customer care. They said you are downloading files from Internet & my balance deducted Rs. 5/day and My balance goes to negative. If you know my balance in negative why they should not deactivate the service by ownself. If I don’t have a sufficient balance to call someone so that time, they said your balance is insufficient for this call plz recharge your card immediately I don’t understand what happened at the time of their service. I fed up with your company and in my family all the numbers are vodafone now I think that I will go for Mobile Portability Service and now unwillingly activated caller tune.
I don't know what's wrong with this company.
I think that they want to pay the Total remaining balance to Hutch by cheating the customer that's why they activated unwillingly service.
I am writing to Consumer Forum not only to get my hard-earned refunded from Vodafone, but to protest against this fraud and cheating tactics adopted by Vodafone and shamelessly routing it to us saying that customer himself has requested it.

There is some persion named 'Nikhil' who provides Fraud Vodafone connection.
Nikhil collects money in Cash (350 Rs in my case) from people and takes documents required for Prepaid connection. IN a day, There will be minimum 50 peoples suffers and Cheated by him. He has Original Application form of Vodafone with him. But after giving money he will be Not Reachjable and His phone will be not available. His number is [protected].

THIS IS CREATING NEGATIVITY ADVERTISING ABOUT VODAPHONE.

POLICE ALSO HELPLESS DUE TO HIS INSUFFICIENT INFORMATION WITH PEOPLE WHO CHEATED BY HIM.

If able to trace him please inform at
[protected]@rediffmail.com

Impressed with the write up of Gerard Kleisterlee, which I just read. The reason I send this mail is below.

I subscribed a Vodaphone number for a few months and cancelled it, cause I was moving out to join my husband.
My parents(WHO ARE SENIOR CITIZENS) are being harrassed for the last few months.I have paid all my bills. Submitted the card on cancellation to the branch
( THAKUR VILLAGE, MUMBAI).WHATS THE MATTER????

Been sending a email since March.Calling customer care also.Speaking in detail with the Thakur Village head also.

[protected]-the phone number.

You are a reputed company. I am sure you will look into the matter.

Vodafone — claim of 500$

I am a user of vodafone and received a message that you have won 500$ and claim this amount on the website at the link asia.[protected]@live.com but when i visit that site there should nothing.

Vodafone — Refund of Hungama service Bill Claim

Dear sir
I have close the m_hungama_5_renew & r1_store _3_renew service from 10.08.11.
My request no is CAN-FS[protected]. But vodafone comp add 136Rs in my bill from 1.08.11 to 31/08/1. I am continuse contact to vodafone call center But no result .Plz do need full

Sir-
I am a costumer of Vodafone but am puzzled yours wrong billing. I & my friend have taken prepaid corporate connection
On Ranbaxy Laboratories Limited, Mohali latter proof. According to your executive during connection, we have to pay 1.30/min
STD call but we have been charged 2.65/min for the cell no.-[protected].

So pl. provide me the correct bill so that I can pay your balanced bill.

Thanks & Regards-
Shailendra Singh
Executive (Q.A.Outsource)
Ranbaxy Laboratories Limited, Mohali
Mohali

hiiii
my name is sanjay
mera no.foroud ke case me band kra diya gya h, maine 4 jan 2010 ko nagar (bharatpur)se ek 1000 ka recharge kraya tha jo mob. ki shop wale ne kr diya, uske baad mere paas 15 jan. 2010 ko vodafone walo ke yaha se ek call wo no. tha [protected] or unhone pucha tha ki is no. pr jo rechage hua h wo credit card se hua h, pr mere ko kya pta ki shopkeepr ne kisse kiya h, or meri sim 15 jan. 2010 se uski outgoing band kr di gai h... isme meri kya galti h agr usne credit card se kiya h or wo froud h toh isliye meri sim jaldi suru kre
thank u

hiiii
my name is sanjay or my no. is [protected] vodafone
mera no.foroud ke case me band kra diya gya h, maine 4 jan 2010 ko nagar (bharatpur)se ek 1000 ka recharge kraya tha jo mob. ki shop wale ne kr diya, uske baad mere paas 15 jan. 2010 ko vodafone walo ke yaha se ek call wo no. tha [protected] or unhone pucha tha ki is no. pr jo rechage hua h wo credit card se hua h, pr mere ko kya pta ki shopkeepr ne kisse kiya h, or meri sim 15 jan. 2010 se uski outgoing band kr di gai h... isme meri kya galti h agr usne credit card se kiya h or wo froud h toh isliye meri sim jaldi suru kre
thank u
email address-g.[protected]@yahoo.com