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Vodafone India Complaints & Reviews

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Last updated Mar 23, 2023
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Vodafone India reviews & complaints page 1347

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sir
vodofone sales man contacted through my cell and told free gift will be given after taking post paid connection of vodofone but they have not even turned down after giving post paid connection even after giving complaint many times(complaint no[protected]

I have contacted personelly to vodofone stores (jalahalli cross,bangalore) they told I have to get this gift from the agency where I have taken connection and they cannot do any thing.
agency address they given after entering phone no in computer is E4E bussiness solutions india pvt ltd
no 109, koramangala industrial layout, 4 th cross, 5th block ,koramangala ,bangalore-95.
Iam frustrated with this kind of cheating.pl help me
my phone no is [protected]
Aug 13, 2020
Complaint marked as Resolved 

Vodafone — cheat in gift

I mr Vishal jangir I have taken a post paid connection in a scheme, in which i got a reebook gift voucher and i had selected for reebook jacket but the gift which i got was wind cheater which is extremly low quality compare to the jacket dilplayed in the vodafone store and I got this gift too late for which i had visited to vodafone store 2-3 times. I want to replace that with rebook jacket
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    Res sir,

    i am using following prepaid prouduct of vodafone-:

    1. [protected] - six month validity
    2. [protected] - one year validity
    3. [protected] - six year validity
    4. [protected] - six year validity


    but ia am facing FNF (friends & family) number to register.

    the customer care told me to register in the midnight due to server busy. i wasted lots of midnight? no use. I tried 222,140 etc. no use.

    so please help me to register as FOLLOWS-:

    1. FOR [protected] THE FNF NUMBER WILL BE
    [protected],[protected],[protected]

    2.FOR [protected] THE FNF NUMBER WILL BE
    [protected],[protected],[protected]

    3.FOR [protected] THE FNF NUMBER WILL BE
    [protected],[protected],[protected]

    4.FOR [protected] THE FNF NUMBER WILL BE
    [protected],[protected],[protected]


    THANKS

    WITH LOVE
    MARIAPPAN.
    [protected]@yahoo.com
    Aug 13, 2020
    Complaint marked as Resolved 
    Hi

    i want to talk wid vodaphone customer care executive but no response from them. when i call on customer care number i.e. 111, heared only offers about vodaphone, not connecting wid customer care.

    Further, i receive daily fundoo pack messages which are dont want to receive that messages.

    I have cancelled the fundoo pack subscription on 10.12.2008 but they have not cancelled my subscription and every month reducing my balance. My no. is [protected]
    i am using prepaid prouduct of vodafone-:

    1. [protected] -
    ia am facing FNF (friends & family) number to register.

    the customer care told me to register in the midnight due to server busy. i wasted lots of midnight? no use. I tried 222, 140 etc. no use.

    so please help me to register as FOLLOWS-:

    1. FOR [protected] THE FNF NUMBER WILL BE
    [protected], [protected]
    Dear Sir/Ma'am

    I want to know about fundoo pack, and when it was launched and about the product as my friend is using vodafone no.. she is not recving any jokes but some intimate msg like come back, i miss you, wen you left. when we read this msgs its like someone is trying to send some personel msg to her, so please try to help us out in this case, fundoo pack what does that product offer let us know waiting for your reply.

    Regards
    Kalpana Hivale
    [protected]@yahoo.co.in
    I have faced the same problem.I have recharged with FNF pack and they have instructed me that after the cobfirmation u type FFA { the vodafone number } and send it to 144 but there is no reply till date
    My Vodafone is not now take the FNF number to ADD the function. Kindly arrange to take the action immediately.

    by

    shanthi
    Kindly add the number to FNF number is [protected]

    by

    shanthi
    Dear Sir,

    Today I got a New Postpaid Connection Vodafone. Cell No. is [protected]. But in Mobile, the registration failed come message.

    Need know to in how many days/hours the SIM will activated.l

    Regards
    Vivek
    Those who are facing problems with FNF number service.Do try putting ur sim in other mobile...i did d same thing after struggling for one month...
    [protected]
    I am facing FNF (friends & family) number to register.

    the customer care told me that is 140 service temporarly is not available to register in the midnight due to server busy. i wasted lots of midnight? no use. I tried 222, 140 etc. no use.

    so please help me to register as FOLLOWS-:

    1. FOR [protected] THE FNF NUMBER WILL BE
    [protected]
    P.Vadivel [protected]
    I am facing FNF (friends & family) number to register.

    the customer care told me that is 140 service temporarly is not available to register in the midnight due to server busy. i wasted lots of midnight? no use. I tried 222, 140 etc. no use.

    so please help me to register as FOLLOWS-:

    1. FOR [protected] THE FNF NUMBER WILL BE
    [protected]
    I want to deactivate from FNF service...pls help me
    Hi everybody, can anyone help me in this issue i am facing problem in deactivating FNF service, this is my number [protected]... wat is the procedure for that, thanks in advance
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Unsolicited messages from[protected] RediffBol. The message is about my girl friend saying that some bad impression on her.

      Plese let me know the how to find that person name and his address.

      Regards,
      Jayakumar Narayanan
      Aug 13, 2020
      Complaint marked as Resolved 
      Sir,
      Please give me the details of Redif[censored]sder .[protected]
      [protected] plz give me this user details
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        To,
        The Maneging Directer,
        Vodafone Company,

        My Name is Mr.Parimal Chhotubhai Desai, My Cell.no is [protected] prepaid. I am your regular customer of sinces 5 to 10 years.

        First of all I Was Complain about dedected in amount in my account of cell.no = [protected] of wrong collurturne activating services automatically.I have not send them any message. I have all records in my log and when I tried to talk to Custamer care.So Please you will be credited in my account of wrong collurturne activating services.As Early As Possible.

        Your cusemer care staff has been not supported us.

        First of all I have Complain Customer Care Staff of Mr.Hiren Mistry. Was talk with me a problem of wrong collurtune of PUK NO.info in my cell dail number, dt = 24/12/2007, time 10.30p.m . But I was not dail of PUK.NO.info. & I dont no about PUK NO.info & I dont no mining of PUK NO.info. So How can deducted money in my account.Mr.Hiren Mistry is told me this type of call to your company PUKNO.info was not intimation in vodafone company.But he was told me credited of wrong collurturne in my account of cell.no - [protected]. Mr Hiren Mistry was solve this problem & send sms in my cellphone number- [protected].

        This problem was not solve from Mr.Hiren Mistry So I Was Another Call to your Custemer Care to Mr.Brijesh Dave . He Was Told Me above problem. But there was not solve my problem & I told him there I wanted to talk with your superier for compalining above problem. But he was not given me contcted to his superier & held cell phone 5 to 10 minites waiting of my call & thenr cut it my call.this type of behaviar was vodafone custemer care staff.

        Then I Was Talk to Another Custemer care staff of Mr.Irfan Marfatiya ( He was lie to tell his name because I was waiting for known his name after 5 minites ). Was not solve my problem of wrong collurture deducted in my account of cell.no - [protected]. Then I was told him for complaining of misbahavier to your superier & I told him to conected your superier .But he was also waiting 5 to 10 minites of hold my call & then he was cut it my call. And I told him that When your Address of Vodafone was service. But he was not given me address of service in Vodafone Company.

        Then I was Talk toAanother vodafone custemer care staff of Mr.Ramesh Mehta Was talk to me. H e Was not solve my problem. of wrong collurture deducted in my account of cell.no - [protected]. But he was conected to his superier after 5 minites to Mr.Zamir Kadari.( Ahmedabad ).Mr.Zamir Kadari was many apologize for wrong collurture & misbehavier & mentlyheresment with me. He Was also given me full co-opration of wrong collerturneamount deducted in my account & he was told me that withen a one or two day`s credited wrong collerturne amount. He Was also given me a Complain .no[protected]. He Was also given me Email.no of your company.

        I Was Complaining about your Customer Care Staff of Mr. Brijesh Dave & Mr.Irfan Marfatiya of misbehavier & mentalyheresment with me about 30 to 40 minites. This complain was time of 10.30 p.m to 11.30 p.m of my valuable time for one hour. So I am a Business man So Please solve this problem & to told me about action of your customer care staff & reply me as early as possible to my Email no - [protected]@yahoo.com.

        If you are not solve my Problems then after i m disconnect my Vodaphone number and others my contact also...

        So I just want to say to vodafone either return my deducted amount or I have to go to consumer court.

        Thanking You,

        Your`s Faithfully,

        From,
        Mr.Parimal Desai,
        Surat.
        Cell.Phone.No = [protected].
        PH.NO = ( O ) =[protected]
        PH.NO = ( R ) =[protected]
        Aug 13, 2020
        Complaint marked as Resolved 
        hi
        my dear sir
        i have vodafone cell no[protected]
        but i forgot this no cell card ..
        so i wann a new cell card this no..
        but i forgot ..whome name of this card..
        so plz give me solutation of this problem..
        i hope u give me solutatiin..
        Hi,

        I am Vishal my mobile no is[protected]. On 19th November 2008 i have been charged Rs.30 as rental towards Swami Ayyapa Alerts. Even for the previous month i was charged Rs. 30. But i have not activated the service itself. Even if i have activated it by mistake i should receive some alerts regarding Swami Ayyapa. Till now i have not received even a single alert and you guys have charged me Rs. 60 till now. Do u think i am fool sitting here. I would like my Rental to be refunded for this month. Or else i known how to deal about it. It is not enough i[censored] have your tag line as "Happy to Help" you should also follow that.

        Yesterday i was so frustrated with your service i made 3 calls to the customer service and no 1 responded correctly. One agent asked me to visit vodafone care and there i will get the message alert details. But a person Naveen from Alwartpet Branch does not have courtesy on how to talk with a customer. Do you guys think i have no other work apart from this. If you have any courtesy please respond back to my mail and Give me a call as soon as possible .

        Thanks & Regards

        Vishal Sethi
        plz allow my acount infomation
        respected sir. i would like to some thing kind your attentoin here please, dear sir i am aged about 85 years old indian citizen and resdining respective juridicatoin munawar abad srinager kashmir.and rtd goverment empoly.since long last 4 weak i was submitted forms in the name of style shown as in vally vado fone at hawal chowk. nothing has been found sim card by your side in this no[protected] can you explain why should i not recived your sim card still yet. can you please. when i aporch reguardinig the subject of your dealer he has ask to me sir i has been submitted your form at voda fone center, but today he ask to me sorry sir your form has lost some qwhere please fill new form siad name of style. can you explain what happen go there, i has been all fill all formalties as shown under in a forme where has been issued i have a voter identiy card also. i have also elecric bill, and rotoin card ect, dear sir plz take a nessry step and actoin against them /other wise i will aproch before honble court for justrice, why should playing for personolity of indian old aged persons, sir you are directed to look in to matter and take decsoin, failing of your attentoin, actoin law will be taken against said dealer also who are involved for negligene,
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          ON 16 DEC. 2008, I GOT AN SMS FROM THE COMPANY---
          "Rs. 25 FREE...
          TALKTIME KI BAARISH ! VODAFONE RC126 PAR 23% EXTRA TALKTIME SIRF AAPKE LIYE.RC126 KE RECHARGE PAR Rs.134.14 TALKTIME(EXTRA Rs.25 IN 24 HRS)LIMITED PERIOD OFFER!"
          ON THE SAME DAY, I RECARGED MY MOBILE WITH RC126.....AROUND 109 Rs WERE ADDED IN MY MOB....N I WAITED FOR 24 HRS. TO GET 25Rs. BONUS ACCORDING TO THE MSG....BUT DID NT GET...I CALLED UP CUSTOMER CARE ...N THEY AKED ME TO WAIT FOR 48 HRS..... AND, IT WAS OF NO AVAIL..
          ON 18-12-07, I REGISTERED A COMPLAINT(NO.[protected].ON 19-12-07, I GOT AN SMS FROM VODAFONE THAT "WE HAVE RECHECKED YOUR ACCOUNT AND HAVE FOUND NO ERRORS AS PER OUR RECORDS FOR YOUR VODAFONE MOBILE NUMBER-[protected]."
          IT REVEALS THE WORKING DISABILITY OF THE COMPANY.
          Aug 13, 2020
          Complaint marked as Resolved 
          Hi,

          pls give me full detail of mobile no. [protected]. because we have received many missed calls from this number. pls send the detail on my mail. pls help ASAP...

          Regards
          Ashish
          [protected]
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            dear sir,
            you have been activated caller tune to my mobile([protected]) without my permission and deducting 30rs/month.
            also changed callertune & charged Rs15.So i request you to deactivate my callertune immediately and refund my deducted amount.also i do not want to receive any computerised unnecessary calls that you are doing everyday.
            Thanking you,
            Jayaprakash
            Aug 13, 2020
            Complaint marked as Resolved 
            i request you to deactivate my callertune immediately
            Dear sir/mam
            kindly stop unnecessary calls & massage from your side on my mobile.
            my no is ([protected], [protected])
            these calls are disturbed me.

            regards
            prabhat sirohi
            dear sir/mam
            kindly stop my unnecessary calls & messages from your side on my mobile no. [[protected]].


            regards
            pradeep gujjar
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              To,

              The Telecom Regulatory Authority Of India
              Mahanagar Doorsanchar Bhawan,
              (Next to Zakir Hussain College),
              Jawaharlal Nehru Marg,
              (Old Minto Road),
              New Delhi: 110 002

              Subject: Complaint against Vodafone Hutchison Delhi

              Respected Sir/Madam,

              I (Mrs. Amul Sharma, mobile number[protected] am a corporate customer of Hutch. I have not been receiving bills for the last 1 year and 3 months. I have contacted Hutch many times but with no success. What I feel is that their (Hutch) department has been mislead by the courier agency. However, there is no one who can help me. Customer Service Advisors are not even bothered to apologies me or offer me compensation for all the inconvenience provided. I've the right to view the usage for which I'm payment but no one is bothered to provide me bills.

              When I spoke to the customer service (111) and the courier department, the information provided was contradicting. I had to ask N Number of times to at least appreciate my patience with this regards. Every time I contact Hutch a complaint is forwarded. I do not know where but the thing are forwarded. How can a Network Service Provider hold my information for such a long without my permission?

              I need help if some one in authority is reading it is welcome or I am now considering help myself on my on!! I have to search for your address, as it was not provided to me by the customer service even when I requested for it on 6 April 2007 but was not given. If you have proper complaint procedure, let me know.

              Vodafone keep on calling you to make the payment and then set IVR on your phone but will never think of resolving customer's issues.

              Such a ridiculous customer service. All are hopeless.

              Mrs. Amul Sharma
              Aug 13, 2020
              Complaint marked as Resolved 
              Mr Amul you are excatly right and I can relate to you as I went through the same problem and its continuing even today.
              This is reference to my call with Hyderabad call center with Ramesh, Srinath, Rahul (Supervisor), Ram Krishnan (Supervisor) on 24 Jun 208 from 2000 hrs to 2200 Hrs.


              I am having Mobile no [protected] and it is my prepaid card. I am also using Vodafone post paid number [protected] which is my primary. I have recharged for Rs 550/- few days back for my prepaid. Today when I try to make a call, the voice messages says I do not have enough balance to make call. When I checked the balance it was showing minus Rs. 100 /-. I immediately called customer care and talk to Ramesh, since he did not find the solution he transferred to his supervisor Ram Krishnan. Ram Krishnan verified all my accounts patiently and concluded that I am having Rs 100 Positive amount. Also, He says i can make an outgoing call since the service is active. He also requested me to give me a call after verifying the same. With thanks, I disconnected my call and try to use the prepaid number to call other number. This time also I was having same problem. Again, I have contacted customer care, this time it was Srinath and he is also connected me to his supervisor Rahul. Rahul is looking impatience and not listening to me. He over took me, before I complete my sentence. He also went hot, when i tried to explain what I had talked to Ram Krishnan. He was also not accepting my complaint and he refuses to give contact details of nodal officers. Since I am using Hutch/Vodafone for almost 3 1/2 years, this is the first time for such a genuine complaint, the call center guy (Rahul) is refused to accept and become anger over me. It is sad that your "Happy to Help" is not working with this kind of customer treatment. If I am not getting justice, I will think to terminate all my Vodafone service and all publish this in all consumer forums. But I hope I will get the justice soon.
              my telephone no is [protected] and request you to activate the no. why incoming and outgoing call are bar/stoped. i did not understand.

              please remove the bar or stoppage immediately.

              thanks
              regards
              ravi
              Bull sheet service !!! I have used most of all the mobiles services i.e BPL, TATA, Reliance etc., but this is the worst service I have come across. I have heard from the ex employee of HUTCH that the call centers are purpose fully droppiong the lines as there remunerations are based on the numbers of call received or some connectivity charges.

              If this goes on one day I will have to give up all my 5 mobiles.
              Pathetic responses from the customer care. They will never provide the senior officers contact nos. Simply they chaet the customers. Line frequently got cut or the call would drop on the caller lifting the phone and hence need to call again and that is the way they are making the money.
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                I have my vodafone connection [protected] since june 2007.
                on the 18th of december 2007 my connection was made out of service without any notice or information .
                i told all that to customer care but i was shocked to be informed that the same connection was issued in the favour of any other person.
                It's really shocking that after I completed all the neccessary formalities, Why I was cheated ? During the six months of my connection my identity and adresses was confirmed more than ten times but I was not informed. Now due to your mistake I am suffering much.
                Why should not I make it as a case in consumer court against vodafone.
                I hope that my connection will be re activated soon as the defaulter for all that mistake is your authority.
                if I don,t get any satisfactroy response against my complaint, I will lead the whole case to the consumer court.
                Plese mention the authority against whome we can claim for such type of mischievious act.

                Thanks

                Mayur Dhwaj Joshi
                Sajjangarh, Banswara (RAjasthan)
                Another Contact no.[protected]
                Aug 13, 2020
                Complaint marked as Resolved 
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                  Dear Sir/Madam

                  I want the process to disconnect my vodafone connection because, we just shifted to other state.

                  So, please consider my problem as early as possible
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  From
                  Lineesh.P
                  [protected] mob. no
                  Edakkat Purayil
                  Near Esi Hospital
                  Feroke
                  To
                  Jency R
                  Vodafone Essar Cellular Limited,
                  XI/5225, Iind Floor, Ashis Building,
                  Shanmugham

                  Sub: cancelation of my mobile connection

                  Due to high finacial crisis i can not afford vodafone so i request u please cancel my account with company on 11th January(bill date) on words.I am ready to pay the amount till at december 2007.I gave a written cancelation form to vodafone office at mavoor.
                  *This is to inform u that i planned to cancel this account in previous month (November ) unfortunatly i cannot reach at bill date.In this month too i face same problem so please take necessary action in this regard.

                  i assure u to pay balance amount before due date


                  @i___neeshP
                  SIR MY NUMBER IS [protected] I AM UNHAPPY FOR YOUR CARE LESS SERVICE IF ANY PRESON ARE SOLVED MY PROBLEM PLEASE TALK WITH ME
                  THANKS
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                    My self Arun Sharma, i had brought up two connection ([protected] & [protected]) from Hutch Now called Vodafone Mobile services, under a corporate plan for HT Media Limited Delhi. the Plans speaks as Monthly rental as Rs 298/- where in the following services are free, 200 CUG Minutes, 500 Local Minutes withing the same network, 200 SMS free & a special promo waiver of Rs 49 in monthly bills. all Local call cahrged @Rs 0.50/- & std calls @ Rs 1/-.

                    ever since the phone is in use the 500 Local Minutes withing the same network has never been considered in the monthly billing. for this i was interacting with their branch office at CP as well as through e mails with cc to corporate care. but no attention has been made to my complaints. Earlier i was more of time travelling across the country therefor more of the followup was done on e mails. but now for the last 3-4 months i am very particular for the same but even then i am not getting any attention to the excessive payments made earlier, The relation ship Manager Ms Cathrine & Mr Nitin sharma are already in this loop.
                    Over and above now my services are interrupted for outgoing calls, thereby making me harrase to make the payments, that too when my credit limit had not reached.
                    May i have your attention & immediate action to the said grievieances.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Vodafone — INTERRUPTED MOBILE SERVICE

                    Dear Sir,

                    This is to bring to your notice that my mobile - [protected] is currently not functioning properly. My incoming calls are coming ; however I cannot make any outgoing call.
                    Infact I had called customer care Vodafone for a query as my mobile balance goes down automatically every time I recharge ( prepaid )..this might be becoz I get unnecessary service messages. I conveyed the same to your customer anfd told to stop all incoming service messages care but they failed to understand and said that if I recharge for Rs 50, the talk time is Rs 40 which any lay man knows.
                    I hope you undersatnd my concern and solve my problem ASAP or else I have to look for another connection.
                    Thanking you,

                    Ratul
                    I have similar experience. Please let me know if something was done regarding your complaint in consumer forum?

                    This is my experience:

                    I bought a Prepaid Vodofone connection on October 15th 2009. The required forms were not there with the dealer so my connection was barred by 18th October. I submitted the documents by 21st October to the dealer. When I visited the Vodafone gallery on 25th October, they told me that they haven't received any documents. On 26th October, I re-submitted all the required documents which were checked and approved by the helpdesk person in the Gallery (Chembur). On 2nd November, the connection was again barred. On the customer care they told me my documents were incomplete. I had to travel out station the same day and my connection was not working! I rushed to the store and found that there was over-writing at one place due to which my documents were not accepted. I signed again at that place as instructed by the help desk officer. Again, the officer ensured me that now the documents were complete and would definitely be accepted. On 4th November I received an email as a response to my complaint lodged on 2nd November that my documents are incomplete and I need to re-submit them. I was panicked as I was not in Mumbai. I called the Mumbai customer service and found out from the executive that there is NO problem in my forms and they are already accepted.
                    On 9th November, my connection was again barred. Since my office is quite far from the Vodafone store I couldn't visit the store before 7 pm. I was told over the closed doors that my application doesn't have proper signs and hence rejected by headquarters. I was told to come back again when the documents reach the store. I visited the store on 15th Nov to sign wherever it was required and informed that the forms had not yet reached the store. On 16th Nov, the connection was again barred. On customer care, they informed me that the documents were rejected and I have to re-submit my documents. On visiting gallery they were not ready to help me as I reached the store at 7:10 pm - after they close it.

                    What is the surety that I would get my connection working after I re-submit my documents?
                    There is no response from the complaint I had made. They only gave me misleading information. They are not able to help at customer care number either. There is no track of documents or how the customer should get his/her connection working.

                    I want to know is there any way I can sue the company for such a bad service?

                    Thanks and regards,
                    Anupriya
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                      My Vodafone No. [protected]
                      Name - Somnath Gupta
                      Billing Address- S-35/B-489 GOLA KUAN TEHKAND
                      OKHLA PHASE - I
                      NEW DELHI - 110020

                      ID PROOF - DRIVING LICENSE ALREADY SUBMIT
                      Dec 3, 2016
                      Complaint marked as Resolved 
                      Verified Support
                      Jan 20, 2012
                      Vodafone India Customer Care's response
                      Hello Nidhin,

                      Thanks for writing to us. Kindly send us a written request at vodafonecare.[protected]@vodafone.com so that we may process your request. Happy to help!

                      Kind Regards,
                      Vodafone Customer Care, Mumbai
                      Disconnect my Vodafone Pospaid Connection without my Knowledge . Vodafone No. is [protected]
                      Dear Vodafone
                      Hiiii i am jagdish, i want to beDisconnect my connection
                      Vodafone no.[protected]
                      Thanku
                      Your Regards
                      Jagdish
                      dear vodafone,

                      hi am mahammad shakir from chennai. now i am US. so i want to dis connect my vodafone connection. so plz didconnect my vodafone connection.
                      my vodafone no. [protected]

                      regards,
                      shakir.

                      Vodafone — disconnect my no.9899025191

                      pl. disconnect my vodafone no.[protected]
                      Good afternoon Sir /Mam

                      I WANT TO DISCONNECT MY POSTPAID VODOFONE NUMBER. my number is [protected]. we have some problems to attend a no [protected]. we dont know weather we have called that no. please kindly cancel my no .[protected]. kindly do the needful
                      I want to disconnect my postpaid Vodafone number-[protected], please do the needful.
                      thank u
                      I forgot my Login id & Password
                      pls Send me my id and Password to my mail id
                      hi can you please let me know how to disconnect my vodafone connection?
                      My Vodafone No [protected] is Disconnected .
                      i am tr to call custumer care but no recive
                      Dear vodafone

                      Please disconnect my vodafone no. [protected] at a time without any delay because i have paid alldue bills. at the date 28-04-09 at 4.36 PM

                      Address 57, siddhu niwas bhaissa tibba sector 4 panchkulla


                      Manoj kumar
                      my mobile no. is [protected], this no is temporarily sustaineded.because the verification of document, but i submitted all the document.
                      plz cancell my vodafone no.[protected] forever as i don't want to continue this servie anymore
                      Dear sir
                      I am for you my vodafone no.[protected] have prepiad card Permanent Stop
                      Reason employee has leave a job and vodafone prepaid card not useful.
                      Dear Vodafone,

                      Kindly disconnect my vodafone connection. My vodafone number is [protected].

                      Sanjeet Singh
                      Kindly disconnect my vodafone connection. My vodafone number is [protected].I don't want to continue this servie anymore.
                      Please disconnect of Chenge the format as prepaid of my Vodafone postpaid connection.which no. is [protected].

                      Regards

                      Sameer Kumar Pradhan
                      PLEASE IGNORE EARLIER ONE AND READ THIS

                      Please disconnect or Chenge the format as prepaid of my Vodafone postpaid connection.which no. is [protected].

                      Regards

                      Sameer Kumar Pradhan
                      Dear Sir/Madam,

                      This is Sudheer Ravula, i have taken vodafone postpaid connection in mumbai one year back. Now i relocated to Banglore. So plz kindly disconnect my vodafone connection.The number and the reason for disconnect is as follows. Plz do the process urgently.

                      Vodafone No: [protected]
                      Reason: I got the job in banglore.

                      Regards,
                      Sudheer Ravula
                      Please disconnect my vodafone mobile no. [protected] immediately as i paid all the dews
                      Dear Sir/Madam
                      Please disconnect my vodafone mobile nos. [protected] and [protected] immediately.
                      Hi Vodafone Care,

                      This is regarding disconnecting the existing vodafone connection no: +[protected] running with my name: Depinder Singh.

                      I got transfer from Bangalore(Karnataka) to Gurgaon(Delhi) and wants to disconnect this number.

                      I talked with Delhi Customer care (+[protected] but they are not able to process my request and asked me to contact Karnataka customer care no(+[protected]. However, while dialling on Karnataka customer care no(+[protected], computer is speaking in Kannad langauage which I am not able to understand.

                      So please consider this email as my confirmed request to disconnect this connection (+[protected].

                      Please make a note that I will not be paying any kind of Bill amount on this connection after 16 June 2010 00:00:00.

                      Regards,
                      Depinder.
                      Dear sir
                      please disconnect my vodafone postpaid connection permanently [protected].i dont want to continue this service any more.
                      Hi,
                      I no longer want to continue with vodafone number [protected]. Please disconnect this no. parmanently asap .
                      Please provide me the information for disconnecting this.
                      Contact me (Mob. [protected].)

                      Thanking You
                      Rajesh Thambala

                      Vodafone — Disconnect my Connection

                      I have a vodafone prepaid connection. It is almost 6 years old connection, Now they disconnect my line, Main thing is this is not a normal/regular connection, When i got the connection they say there is not needed to extended the validity, 1st 3 years my validity automaticly extend, but now i face a big trouble,Every year i have to mail or talking vodafone regarding this matter, & forcefully i have to recharge a big amount, Where as any service providers are give a life time sim with many different facility, but in my connection there is no facility even not work a sms bonus card, I request to Vodafone that please do the needful, I cant recharge every year with a big amount, Please activate my connection with a regular/normal connection,
                      i want to disconnect my vodafone no-[protected] because my address was change and also i am not happy with ur vodafone network so please as soon as disconnect my number my name-vipin kumar
                      Dear Sir
                      I am Pankaj Burande We are Kindly Requested to you Please disconnect my vodafone mobile number my Vodafone No. is [protected] immediately
                      Dear sir
                      please disconnect my vodafone mobile nos [protected] immediately i just want a new num of vodafone so pls the process urgent
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                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Sir,
                        In hotline calls are not going i have requested to cancel my itemised biling but it has not been deactivated and i have been charged please i request you to deactivate soon.And i dont know why every time it goes to roaming and again it charges to me.My phone no is [protected].
                        Thanking you,
                        Soni Shah.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        My cell no. [protected] I had migrate this no. from prepaid to postpaid but now I want againt migrate this postpaid to prepaid, but excutive said that now we have close this type of migration.
                        executive havent told me about clip charges & service tax i m student and 1200rs value lot to me in 17-20 days and i dont think that my usage is upto1200 rs so i kindly request u to deduct some amount of money from my account and change my postpaid connection to ptrepaid i"ll be very thankfull to u.
                        Dear Sir,

                        Please Cancel my Vodofone postpaid connection.My Mo. No is [protected] from Delhi.

                        Confirm your cancellation.

                        Thanking You.

                        Broja bashi Das
                        Dear Sir,
                        My name is Navin Sathyapal Ashwal.I own a postpaid number(0091-[protected]).It is being used by my daughter.i request you to cancel this particular connection, for the reason of her not being able to go to vodafone stores just to pay her bills.
                        i would appreciate it if you would see to my complaint.

                        thanking you
                        Navin Sathyapal Ashwal
                        Subject- VODAFONE Customer Service

                        Dear Sir/ma'am,

                        I am glad for the many services that you have incorporated to cater to. But at this juncture i am upset with regard to the frequent requests that has been made on two things-

                        Firstly, in October 2007 - i had taken an ownership of the postpaid service with a letter requesting for transfer to MS.Nemdeikim Kipgen but it is sad as the customer service has not made those changes till now i.e is 20th May 2008.( The bill is being forwarded as Mr. Nemdeikim Kipgen). These bills are required for various officials matters/proof. I wonder if it will take a few more months to fix this problem.

                        Secondly, a request had been made to change the billing address that occurred in March 2008 (i am told that it is still being mailed to the previous address where i am not even a tenant anymore).
                        A field Executive is always required to collect my payments (for which your service is good for collecting cheques). I wish you understand the technical nuances of wanting to cross-check bills that is being addressed to you. If these two are not being met- i will always end up paying my bills along with late payments.

                        Incase you require a better communication strategy or a better customer care service ask your personnels to LISTEN more and TALK less, (guaranteed that your recording machine is already doing that).

                        PLEASE VALUE YOUR CUSTOMERS!!

                        Sincerely,
                        Ms.Nemdeikim Kipgen
                        # [protected]
                        i am kuldeep kumar i took new vodaphone . but still ia getting calls regarding due balance of credit card is the name of manoj babeja pls cancle my vodaphone no.([protected]).
                        regarts
                        kuldeep kumar
                        i have pay my postpaid for Rs.5 but not credit my account phone no.[protected]
                        please send earliet
                        My Pestpaid no is [protected] and i hv been using it since 21/2 yrs now i want to migrate it to postpaid but vodaphone exec. says that from 2months they r not doing so...kindly help me out
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                          I had made calls to 111 (on October 29 2007) regarding a problem.Still my problem has not been resolved. The executives and the CEO in the 111 desk did not respond properly to my queries due to their improper information I lost my account balance of about Rs 10.15 and a recharge pack worth Rs 19. Since they did not replied properly I enquired with the retailer to whom I recharged with. She asked me to speak to 347. I made the call on 3 15 PM 0n 30, 31 October 2007 (both days same time) the executive’s name was Nithiya. Though she forwarded my complaint she was trying to convince me as much as she can. She did not believe about the calls I made to 111. I clearly explained the mistakes they made while speaking to me for the each attachments of this letter. I am expecting a proper response from you to rectify my problem. The repay of the amount I lost is not alone the problem. Since they wasted my time, my account balance and my money by giving improper information I expect a pay back of more than a repay of my money back.


                          A NOTE ABOUT MY PROBLEM

                          I had recharged for Rs 19 on October 29 about 8PM for surfing the internet via my PC. I called 111 to gain technical assistance. P.Shiva kumar (a trainee) had attended my call. He asked me to SMS ->WWW to 52586 and SMS ->VL to 52586. To receive settings for mobile internet so that I can surf the internet by connecting my mobile to my PC and surf the internet. I did as he said. I received an SMS from GPRSsettings saying that I will receive the Vodafone live settings soon. I waited about one hour and I got an SMS from GPRSsettings saying that the Vodafone live settings have been sent to me. But I not received the settings so I called again to 111. Then I told my problem to them .An executive named Yuvaraj attended my Call he gave me the following technical details for connecting to the internet.
                          ACCESS POINT: portalnmms
                          IP ADDRESS: 10.10.1.100
                          PROXY NUMBER: 0000
                          DNS ADDRESS: 0.0.0.0
                          It was about 11:30 PM I got this information and proceeded to connect to the internet. After one hour after switching off and on the mobile for several hours by using the information given finally it was connected by using the information given by him. It showed that the system has been connected at 115.2 kbps the network status showed a steady increase in the amount of data sent but the incoming data was very low. So I cannot able to open any page in the internet. Since it was late night then I slept. The next day morning I tried few times and then I suspected there may be some problem in My PC. So I took my mobile with data cable to my brother’s home and tried there and with in few minutes the mobile connected with the internet @115.2kbps but the same problem persists. So I again called 111 for technical assistance at that time they told me to SMS -> WWW to 56789. I did as they said. I lost account balance of about Rs10.15 but still I did not receive the settings. I received an SMS from GPRSsettings saying that I will receive the settings soon. I waited about one hour and I received an SMS from GPRSsettings saying that the settings have been sent to me. But still I did not receive the settings. Then I again called to 111.An Customer Care executive attended the call and instructed me to send SMS -> <ANY WEB ADDRESS> to 52586. She disconnected my line without hearing my problem of loss in account balance. I did as they said. I received an SMS from GPRSsettings asking me to type VL send to 52586.Since my number has been barred from calling 111 so I reached the nearest Vodafone retailer and said my problem they asker me to speak to 347 (they did not permitted me to record that call since they had that dealership SIM in an wrong ID proof (Durai Saami nadar malihzi , othakkal mandapam Coimbatore[protected]. I spoke to them and found that all the information given to me till that time was wrong (except SMS -> WWW to 56789).Which should have been charged Rs 3 per SMS. They told me that I used a wrong settings to access the internet so I cannot able to view any pages. Since I argued that I did every thing as per the instructions given by their executives. They asked me to speak to their chief. I said my complaint to him then he asked me to wait then the line was disconnected without any proper response. Then I called 111 using the procedure explained in “111_barred_111_No TL.amr”. I spoke with Gokul ( as mentioned in Attachments file _”with gokul.amr”). I did as he said. I received a message saying that it was an invalid service code. Then about 3:15PM I reached the retailer where I recharged with Rs 19(it is not the place nearest to my home). They asked me to call and speak to 347.I am executive named Nithya attended the call I asked her to connect to their CEO she said she cannot do that instead she can help me. I placed my query to her then at last after about 20 min she agreed that she forwarded my complaint and then they will refund my balance and my 19Rs pack with in 24 hours she also said that their technical team will call back to me with in 24 hours. I waited patiently but nothing happened. Then the next day I again called to 347 in the same shop same time the same executive attended the call. She told to wait for 3 more days. And she scolded the retailer for allowing me to speak to the 347 via their special dealership SIM. The next day morning I called 111 (via method explained in Attachments file _ “111_barred_111_No TL.amr”) then I got the technical info about the settings mentioned below).
                          IP ADDRESS: automatic
                          PRIMARY SERVER NUMBER: 0000
                          IP ADDRESS: 0 10.010.001.100
                          PORT: 9201
                          Then I asked to connect the line to their TL since he did not respond properly and disconnected the line I again called 111 via same method and also found an improper response from them (explained in Attachments file _” 111_barred_111_No TL.amr “). Then about 1 week later I got a call from Vodafone (from [protected]). He said that he is an employee of Vodafone then gave me little information mentioned below.
                          To set home page as “www” then give no parameters for other settings.
                          He also said that he forwarded my complaint to their higher officials and my money will be refunded soon. To clear more doubts on GPRS he asked me to call 111 and ask to connect to him.but I did not get my account balance back.

                          i am ready to send you my proof but pleast tell me how can i send to you
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          i agree with u. i have a also problem with my messege service. i able to receive sms from other but i can't able to send sms from my mobile. so i call [protected] but i don't got any satisfactory answer from vodafone. customer care says all settings ok in your account. u can help about this proble.
                          Yes, Vodapone schemes and customer srvice is very very poor
                          To, The
                          Vodafone, Manager

                          Subject: - your interrepted service

                          I, the undersigned with to introduce my self Dharmendra R. Wele having cell no. [protected] from date 4/5/09 I wish to activate friend group facility on No. [protected] & ACTFF [protected] an send to 144 may cell hence I tried to activate it at date 09/05/2009 but still it is not activate I discussed about it with customer care on date 10/05/09 they told me your friend group facility will be activate with 24 hours and successful SMS sent but still it to not done hence I approach to your vodafone dealer Bhadgaon dist Jalgaon (M.S.) he personally discussed this issue with your personal based at Nagpur, Pune but it was not come into channel. The my self and dealer made contact to your personal no. on [protected], [protected], [protected] still it is not activate.
                          Secondly from my available cell balance Rs. 72 was deducted automatically I don’t understand without any my use how it was deducted on 19/05/09. I received your sms an date 23/05/09 that local vodaphone to vodaphone will be free on 110 mints the recharge of Rs. 27 hence I made it but today also I am unable to get that facility.

                          I am sorry to say you that I am very much unhappy with your service please make some improvement by reimbursing me 40:00 paise per call made by me date 9/05/09 as a penalty. And refuel my 72 Rs. Unwontedly deducted by your company and avail vodapfone to vodafone free fascility as I made Recharge of Rs. 27 for it

                          Request you not sol this problem so I complaint to the consumer care office.
                          sir, I have complain about my sim ([protected]), my call's hav been bar_ (incoming call's) sir my works have been stop Please start my incoming & outgoing call's
                          my number [protected] was having 10 paise to five vodafone numbers with daily deduction of Re1.00. Niw i dont have that scheme. i called customer care they told me that scheme has been deactivated. But i want this service to be activated within 24hours. you can cancelled my any scheme available on this number. Since my sim card was having that scheme so how cum you can deactivate that scheme. if i am not getting that code to activate my 10paisa scheme for five numbers then i will take the strict action. I am sorry to say this. if any problem or any secrete code is their then please email me on this address [protected]@gmail.com. if you sent me those code then i will be proud to use the vodafone network. i had given this complaint last time also but you did not replied me. I want this service to be activated on my telephone. Please send me the code. It is my request to you.
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                            Hi,

                            my name is Athipathi Prakash, I own one Vodafone post paid connection; I have gone to the BTM First stage Vodafone Shop. And registered my compliant that I stats in BTM FIRST STAGE & my net work is not good and I am not getting the calls properly.

                            My office is located in JPnagar.even for the past one weak I did not receive any single call when I am in JPnagar. But once I get out of JPnagar I will get all the missed call messages. Per day I am receiving 30 – 26 missed calls. I have registered the compliant for 4 times.3 times by using 111 and once I directly went to Vodafone shop in BTM 2nd stage and registered the compliant, but just few mints back I called to 111 and asked wat is the compliant that is registered in my account he replies me there is no complaints registered in ur number sir u please say me now I will reg a new compliant for u.

                            This is the way how they respond to the customers. I really felt bad because of this. And due to this I have missed many of my customers and for the one week I can’t able to generate revenue for my company. Vodafone post paid connection really has a very bad customer service. They have honey in the speech while selling the connections .and sends the TNT in Bills.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            I do agree, first of all, the customer service reps are not trained, how to use systems quickly to assist the customer, u spend around 15-30 mins in making them understand what u need and what they should do for you.

                            After that when u call second time to know the status of your complaint, they are blank as i[censored] never called to register a complaint. Sometimes I feel, they use a bahi khata instead of computers.

                            Also, the reps enter contradictory information in the interaction records of company as compared to what they say to customers.

                            Once the new year starts, I will look for another service provider.

                            The new Vodafone Caption, "We make customers follow, wherever we want, until they realise they have not reached anywhere with their complaints."
                            dear sir:
                            I am today (8.30 eve 09/03/2008 )going to vodfone store in armenian st chennai 1 he is telling tody is bill machine is problem so my due date is bar i am not responsible sir then i am not giving any extra chrges and fine .

                            [protected]
                            Thanking you

                            Yourfaithfully


                            E.Balaraman
                            Hi,

                            my name is Boominathan I own one Vodafone Pri paid connection; I have gone to the Scetor 35 in chandigarh Vodafone Shop.
                            And registered my compliant that I stats in chandigarh & my net work is not good and I am not getting the calls properly. This is the way how they respond to the customers. I really felt bad because of this.
                            . My mobile number in using 5&6 year already complaint customer care.

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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Hi,

                              My name is praveen kumar , i own two vodafone post paid connection , one of my vodafone numbers had a huge bill (not how much i usually talk for), hence i suspected wrong billing, So i requested the customer care to send me an itemized bill or the same, Which obviously they never did, and in turn i did not pay the bill amount , now after almost three months i get a call from an unknown number , and i am told that the bill was sent ? i dont know to which address, and i am asked to make the payment.

                              I informed the customer care representative about the situation. At the end he "THREATENED" me of coming to my residence and collecting the bill.

                              This is a totally unprofessional behavior to a customer who has held a vodafone phone now for 3 years.
                              Dec 3, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              Jan 10, 2012
                              Vodafone India Customer Care's response
                              Hi Smitha,

                              We sincerely regret the inconvenience caused. Please refer to http://www.vodafone.in/vas/callmanagement/pages/callmanagementservices.aspx for details on the Call Filter service. Call 55144 to subscribe for the service (charges applicable ). You will be charged Rs. 99/- as a monthly rental. Email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

                              Regards,
                              Vodafone Customer Care, Karnataka
                              Verified Support
                              Jan 28, 2012
                              Vodafone India Customer Care's response
                              Hello Siddu,

                              Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at http://bit.ly/xjjxH2 we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

                              Regards,
                              Vodafone Customer Care
                              Verified Support
                              Feb 07, 2012
                              Vodafone India Customer Care's response
                              Hello Ramesh,

                              Kindly share your number with us here http://bit.ly/xQ2yMo and we'll get back to you soon to address your concern.

                              Regards,
                              Vodafone Customer Care
                              Verified Support
                              Mar 01, 2012
                              Vodafone India Customer Care's response
                              Hello Ajay,

                              Please leave us your alternate number here http://bit.ly/hzNUch so we can get in touch with you and resolve the matter.

                              Regards,
                              Vodafone Customer Care

                              Vodafone — Couldnt find correct menu choice to speak to customre care person

                              I called vodafone care to [protected], I was searching for choice to speak to the customer care, but it didnt direct to them and keep on telling something stupidly..,So I Couldnt find correct menu choice to speak to customre care person.
                              Hi,

                              My name is Manskp,
                              Actually this not a complaint, its a request i.e., I own a Vodafone Post Paid Connection. In Vodafone Customer Care Offie, Brigade Road, Bangalore 560 001, Karnataka, I requested once for change my Post Paid connection into Pre Paid but was refused for the same number. Hence i request you to please provide us(whoever needs) this facility.

                              Thanks & Regards,

                              Abdul Subhan
                              hi,

                              iam hari krishna my post paid mobile no is [protected]
                              iam not receiving last month bill from your side
                              please send my mobile bill to my E-mail.

                              thks
                              I have a very unpleasant experience with vodafone service since I have taken this connection (post paid). Those are due to following reasons;

                              1> Very poor network at my residential area, because of which I am never able to continue my phone conversation for more than 2 or 3 minutes as voice becomes completely inaudible from both sides.

                              2> I have given this complain to customer care for so many times from beginning, but they registered this complain after a long time, on DEC 22/2007, regd no[protected]. But still there is no improvement at all.

                              3> They have put a credit limit of Rs1000/-, which is very insufficient compared to my requirements, so frequently I had to pay the bill, that to against unbilled amounts always.

                              4> For this problem I had requested them to increase my credit limits so many times, but no response for this. Instead they had disconnected my out going line 2 times in late evening without any prior information as it had crossed my credit limit, because of which I had to suffer from many more problems during those time. And in both incidents immediately I tried to pay the bill through IVR option using my credit card, but failed because of their technical problems and providing me wrong information as follows;

                              Problem 1> In the first incident, my IVR option was coming in Kannad language, so I could not follow the steps as I do not know kannad, hence could not pay the bill through credit card but still they didn’t release the line even after realizing my problem and this IVR language problem was continuing for a long time and I had also complained so many times for this IVR language.

                              Problem 2> In second incident, the customer care executive guy told me to make a payment of Rs500/- and I did it, but still they didn’t release the line saying that amount was insufficient, but for which I was not at all responsible as they only provided me the wrong information.

                              To get back my connection that time I had to request them like anything till mid night, which was very very distasteful for me and hurt me too.

                              5> I am not able to make calls to customer care even because of their complicated IVR options. Earlier option 9 used to be there in the main menu for customer care, but now a days its not. I have to struggle for a long time to reach customer care, even when I ask customer care to give me exact sequence of numbers to reach customer care they are answerless.

                              6> From my experience, most of the time customer care executives are giving wrong information intentionally just to get rid of the customers.

                              This is the worst service I ever had.

                              vodafone postpaid phone — bill not received I complained somany times

                              Hi

                              I didnt receive the vodafone postpaid phone bill by post(hard copy) or may be in email(softcopy) till date.
                              I complained somany times they didnt take care.

                              Thanks & Regards
                              Sudhakar G
                              vodafone postpaid mobile no:[protected]

                              Vodafone — never care - customer services

                              Most irresponsible Service,

                              CUSTOMER SERVICE( NEVER CARE)

                              I'M using Vodafone for past two months,
                              Atleast 15 complaint were made so far:(one and half month)
                              1.many time - i don't get signal - intermittent---not solved
                              2.many time - for 1 call , used to call atleast 3 times---- not solved
                              3.for against complaints i got registration number and date and time.-----never solved
                              4.all my sms reply were from never care registration number and date and time----never solved
                              5. incoming sms problem from overseas some time local --never solved
                              6.money is deducted for sms from other phone(also vodafone customer) to my phone , but sms never reached my phone.- never solved
                              7. personally given wriitten complaint to trichy-rockfort vodafone shop manager---never care manager.
                              8.for not answered complaints were delayed to infinite---so far.
                              9.money deduction is not clear, some time only we get message and some time invisible.
                              10.the sms I get from Vodafone is a nuisance like to make customer rich, songs,.. love etc ( which I never required)

                              I considered this is most serious problem for the customers as well as country’s image.
                              And wasting customer’s money(most important).
                              Hope you’ll consider all the above issues.

                              Regards,
                              [protected].
                              Hi,
                              I am abid shaikh, actually i am using this service from last 11/2 years. my mobile no is 0091 [protected]. my credit limit is still 1000 rs. i use to pay my bill in time or i can say i pay my bill before my due dates. still my credit limit is not increase. so i request u to increase my credit limit and to start my outgoing call.
                              it is quite difficult for me to do a phone when i am outside. so again i request u to increase my credit limit and start my outgoing call.

                              thanks
                              shaikh abid
                              I have been a customer of VODAFONE (erstwhile MAXTOUCH /ORANGE /HUTCH)for about 8 years now... In the past there have been times where I have not paid the amount due to them in time and have ended paying a penalty for it. The inability to pay has been purely due to my hectic schedule or blame it on my absent mindedness!

                              Ever since VODAFONE took over the services from HUTCH; trust me my life has become miserable; despite the fact that I have ensure the payment of due well before the due date!

                              First they automatically subscribe me to some caller tunes and charge me for it!
                              Then they automatically subscribe me to some SMS services and charge me for it!

                              Each time it has been a horrendous effort to make your way through the call center agents who are annoying most of the time! They just keep repeating themselves. But the positive side is, they boost your self esteem; at least you are not a parrot like they are!

                              Then came the worst, VODAFONE disconnected my services claiming that I had not paid the dues! To my fortune, I was traveling and had to hunt around for time and a cyber cafe to check my bank statement; hurray I seem to have paid them the amount!

                              Again the cycle of call center agents... but then remember it boosted my self esteem!

                              Finally sent them the payment details and got the services restored!

                              This has been going on for the last several months (ever since VODAFONE took over!)

                              The latest; last month Jan 15, 2008 I have paid the dues. However on the due date Jan 25, 2008 I get an SMS reminder asking me to pay up; realizing they have goofed again, I sent them the usual mail with all the transaction details; but VODAFONE deem fit to disconnect my services. On calling their call center, I gathered from the floor manager Sunil Pai that he is in receipt of the mail and did not bother to do nothing about it; instead when I call he tells me that I need to send him a facsimile of the bank statement!

                              LOL I guess I will not wait for the number portability, I will just get another number from another service provider!

                              Bless VODAFONE, do not curse them, remember they boost your self esteem!

                              p.s. am very thank ful to the following for making my day;
                              Samar -Nodal officer
                              Sunil Pai -Customer Support Manager
                              Abhijeet Sawant -Floor Supervisor
                              hi, i am Rishi
                              what does credit limit actually mean..???
                              i have a 444 plan my credit limit is 800rs. Does it mean that i can use upto 800rs and still i will have to give only 444 rs.
                              is tha what credit limit is..??

                              Vodafone — unable to connect to the network

                              hi..
                              i am youe customer of maharashtra circle..whenever i roam to another state, even in mumbai, every time i face a network problem ...and the error report i am getting is no network access...my number is [protected]...please have a look...on the said issue...and try to resolve it as soon as possible...
                              thank you.
                              pradeep

                              Vodafone / pre paid user — Unable to get Customer service number

                              Sir,


                              I was trying to get the Customer service number by dialling 111 but i was directed to different product services than connecting me to Customer service. I tried for serveral minutes to get the Customer number, but failed to speak with them.
                              I have send my email id to vadafone through sms for recieving my post paid bill on my email id but still i have not yet recieved bill on my email... kindly let me know if i have to do anything else for recieving the same, , , , , , , , ,

                              Vodafone post paid mob no. — Very bad service

                              I have given request for cancellation before three months but it has not been cancelled. I am telling you all problems what I got with this Vodafone connection.

                              I have given the request for 99 std pack while taking connection but it has not been activated after that again I have paid bill against that in Malleswaram branch.

                              Then again I asked to their executive to activate that plan but it has not done yet.

                              Vodafone — Regarding ivr and bill details

                              Hi,
                              My ivr option is not working, when i want to talk a custmer care.i also want to bill on my email id.my number is [protected]
                              Emailid:[protected]@yahoo.com
                              thanks

                              vodafone care — i am not connecting to customer care

                              i am not connecting to custmercare .i want to know new offers

                              444 plan — bill

                              i have not received any bill on my address pls send bill details . i am tired to speak with customer care.

                              444 plan — not getting the connection was assured

                              On 27.05.08 your channel partner DA 003(Om Prakash) came over to my office and obtained the application, copy of the PAN card, and payment of Rs.500/-(cash) assuring that the line will be activated by 7 PM on the same day.
                              SIM No.[protected] H-1 was also given
                              Till this time the number given to me [protected] is not activated
                              Please attend urgently. Since I am holding a corporate connection of [protected] since 2002 I was inclined to take this connection
                              Please reply

                              Vodafone Connection Prepaid 444 Plan — Disconnect

                              I am not satisfy from this connection No.[protected], Bcoz my cell-phone thift while I was trawal.
                              Thanks
                              Dheeraj kumar

                              Post Paid — Y! Services

                              Sir,
                              My mobile number is [protected]. Every month Rs.30 is charged for Y! Services. I contacted the Customer care and deactivated the Y! services.But Y!services automatically renewed and every month Rs.30 is charged without my permission. Deactivate Y! services permanantly in my mobile.
                              Thanking
                              Shibu R

                              AirTel — increasing of credit limit

                              Please increase my credit limit iam paying intime my bill airtel peopple giving some trouble me intially i got the connection they did not told me the credit limit simply they told me this the free sim ther is no deposit now airtel asking deposit this is not good
                              Hi
                              Its Ranjith. I own a vodafone postpaid connection for number [protected].
                              TODAY I GOT AN SMS FROM VODAFONE : "HELLO! UR VODAFONE USAGE OF 2068 IS REACHING TO UR ASSIGNED CREDIT LIMIT OF RS 2000, WE R REQUESTING U TO MAKE AN INTERIM PAYMENT TO SERVE U BETTER.I HAVE PAID 2000 ON 10 JULY 08, OUT STANDING WAS 2314.:"
                              I dont understand why in 4 days my account could reach 2068.Even i dont get my detailed e-bill since i gor this connection.
                              Please resolve my problem ASAP.

                              Thanks for your anticipation,
                              Ranjith
                              Vodafone services are very bad as a post paid customer iam unable to sign up into my account in vodafone's official website.
                              dear sir/madam

                              my mobile phone no is [protected] but without activation send bill in my address and define the
                              Amount 336.96

                              and my account no is[protected]

                              and my alternate mobile no is [protected] for any query

                              I have confirm the mobile no after recive bill before recive bill not define the mobile no any tata employe

                              So I request without information and without activaction of no I am not pay bill of this amount

                              firstly activate my mobile no after then send bill.

                              pls tellme the rezion without activaction why send bill following address

                              Mr Raj kumar saini. S/O sh.surat singh sIngh
                              Ist floor
                              Jumbo House okhala
                              new delhi
                              110020

                              vodafone cust care — rep avoiding cust call

                              first call cust care at 1:30am on 29.jul2008 ..rep did nt ansred the cal agin between
                              1:35am on 29jul 2008 rep did nt ansred the cal caled agin at 1:45am 29july2008
                              rep did nt ansred bt was givng beep sound when ever i sead hallo ...call was fr more
                              then a hr ..rep was abusing on cal making fun of me ...making me irrate
                              rep was plang song ...told cust servs rep that i wl cal bk the the ac and wl fil complaint bt he was dame shore that vodafone cant catch him he did nt hun up
                              cal cust servs agin frm a difrent num its a matrix num at 2.39am spok to sup
                              amitab patil ...rep sd cant document on himanshu bharadwaj ac ..bt can xss at matrix ac ..ask to document rep frm matrix hert the beep sound..

                              Postpaid Connection — TECHNICAL FAULT AND BILL NOT COME FOR ONE MONTH.

                              Dear Sir/Madam,
                              For your kind information i am using vodafone post paid connection for long time facing lot of problem as i call any right no saved in cell but call connected to somewhere else, that is happening every day .
                              it creates lot of disturbance to me, kindly clear this fault otherwise i stop using vodafone connection.
                              Also not getting bill for one month.i complaint regarding this many times but no response from ur team.
                              my no is [protected]

                              Regards,
                              Waris Alam

                              Vodafone Post Paid — I get wrong information each time i call to customer care Executive

                              When ever i call to Executive get different information from different Executive. I am in dilema whether to belive in the customer care or not.

                              Vodafone — without nay my request they traced &recored my calls

                              I Shabnam D/O Mr. Atma Ram usevodafone connection no.[protected] from last one and a half year. I got a call from u r center saying that they would send my detailed bill from the phone calls which I made from the above written vodafone connection.I did not got the detailed bill even after two weeks. I made in quarry from u r center and the girl attanding the phone call told me that phone calls made by me with the connection no [protected] are being traced and recoded. I want to know who is tracing and recording my calls so that no unnessary trouble may come in future. u r requested to take approprate action regasrding this attion.
                              how can i know the details of vodafone post paid
                              I was working with a company last year, they provided postpaid vodafone connection, after few months i left that comapny and request that company to retain that vodafone no. i to my name, as i already have distributed my no. to many of my personal contacts, they (The Company) agreed and issued a NOC to me, Same I forwarded to vodafone store alongwith a request to transfer that ph. no. in to my name. they accepted the same, after that I regularly making payment for the monthly bills raised by the vodafone. I am using this connection since dec 07 with aa good track record, But this time i Shocked when I regularly getting calls from vodafone executives enquiring about one another voda no. issued to my previous organisation, they saying that a monthly bill is pending for that connection, but i have no idea about that particular connection, i told many time to them, now they have disconnected my phone even incoming of my phone, when i approched to the company they are saying that your no discontinued due to outstanding of a connection issued to your company, with this reason they have disconnected my phone, which is very unfortunate as i have lost all my personal contacts and getting harrased without my fault, How can they disconnect my phone with this reason, now I want to make a complaint against vodafone in to trai as well as with consumer court, can anyone give me the contact to make a compalaint, my no. is [protected].

                              Vodafone Postpaid Connection — Bad Customer care experience

                              This is chandra Shekar, and i like to say the worst experience that i have faced with vodafone cust care service. First of all they dont understand our concent, and we dont understand what they speak they r so poor in their english.
                              We need to wait for such a long time to connect with cust care center and then we dont get satisfied solutions from them. I had billing issues so i called cust care and spoke to Ms. Yasmeen and i told my concerd about the call, and so she started explaining something else apart from this issue. and when i asked her she was so arrogant with her words. It is really frustrated to cal and speak first plz change this otherwise everthing goes worst. I have so many other issues i am facing with this vodafone from past 2 years. I am really fed up of this planning to skid from this service. Whenever i make complain i dont get right solutions from the head who ever it is. They give us the reasons that we could not digest.

                              Vodafone Postpaid — Billing even after the account was being disconnected

                              They will say 'HAPPY TO HELP' .Don't believe them it's actually 'HAPPY TO CHEAT'
                              I have taken a vodafone (at that time hutch) postpaid connection in july 2007- '[protected]'
                              .I have disconnected the same after one month o[censored]se by clearing all the dues with the sim card submitted.But they continued to send mobile bills with zero usage.I have contacted the hutch care but of no use.A last they sent me a warning notice followed by a criminal notice arguing that i have cheated the company.
                              I was forced to pay the amount because it was in the midst of my exams.Now it is over and i am planning to move against the Vodafone company. So my request to all of you is
                              "NEVER TAKE VODAFONE"

                              Vodafone — Wrong Information While giving connection

                              Myself taken new connection of Vodafone (Number - [protected]) from Dealer (Sec 22, Gurgaon) whose sales person was standing opposite to Maruti Gurgaon Gate number.

                              At the time of giving connection (One year Retal was told Rs, 500) and paid same amount in cash and received bill.

                              Now i received call from Vodafone stating (One Year Rental is Rs. 999) instead of Rs. 500.

                              Very bad experience with Vodafone.

                              Please advise what can i do now.
                              u dont my reply of phone no.[protected]

                              Plan 444 — Recieving bill despite disconnection

                              Dear sir,

                              I have requested various time to disconnect my Phone NO.[protected] .(AS THE SAME IS NOT IN USE) to your Dealer at sector 15 But Still i am getting the bill for the same.yOU ARE REQUESTED TO PLEASE DISCONNECT THE SAME AND REFUND ME THE AMOUNT PAID FOR THE LAST THREE MONTHS.AS THIS WILL LEADS TO UNNECESSARY LITIGATION.

                              REGARDS
                              Sathyan Madhvan
                              Shram Engineering Works
                              sir
                              my name is virender verma.and i am from pathankot.sir i want full detail of my bill on my E-MAIL ID because i have doubt about bill...and there are total 15 number of VODAFONE which are we using here bcs it is very good company and provides us good facilities..but sir there is one complaint of me is..pls provide free detail for my number.and vodafone company has made charges for deposit the late bill and its wrong because some time we can not afford so you should give me some discounts...like 800 free messages.then we will happy and make it popular...and our good wishes are with you...thanks

                              Vodafone — payment not updated till date

                              I have paid my bill in the month of june where as it has not been updated till date and all services I have been discontinued for last one month I am facing problem.

                              Please let me know what action should I take against the company.
                              why my mobile is out of service? No. [protected]. The group has already paid the bill. Who should be responsible for this?
                              pls my prepade sim chang in to post pade my no [protected]

                              VODAFONE BILL and Customer Service — Billing Incorrect

                              I just picked up this connection beacause of CUG...this network and Customer service sucks.. i have been trying to spk to customer care executive, but no one ans my phone.. I got a bill which showed a credit balance of 344..why the hell i should pay extra money to a company when "They OWE ME THIS MONEY"...my number is [protected]... ithink this hutch was any day better..atleast people where there to assist..
                              Dear sir/madam,

                              This is Anand H.S. Mo.no.[protected], I want my call summary please send this to my email. Please give me information about free minutes and sms service, and also send me my Ebill to my email anand.[protected]@yahoo.in.co

                              With best regards,

                              Anand H.S.

                              Vodafone — UP(E) Not updating of cash payment

                              Dear All

                              this is a very serious matter and request an immediate intervention in this case. Have been toiling hard for almost 10 days now but to no avail.

                              Had paid my bill of Rs. 1100/- cash via receipt number 805909 for my mobile number [protected]. The guy came to my house (he's been doing it for quite sometime now) and gave me the receipt after taking the money. The receipt dated 22/10/2008 bears the amount Rs. 1100/- and has a stamp of TOTAL SOLUTIONS on it.

                              The problem started when I continued to get calls on my mobile asking me to pay my September Outstanding since it was long overdue. I tried convincing them that the same had been paid, but nobody bought my logic. Now today, i went to Vodafone store at East End MALL in Gomti Nagar, Lucknow and the person on the Bill desk named 'Gaurav' blankly said that he can't help me with my last bills(already the counters at the relationship desks were 'Out of Network', again a problem with Vodafone whenever one visits them). He also directed me to the kiosk outside for payment of my outstandings in cash. I readily agreed to do it and went outside. Only to discover that the machine is a serious nuisance and a joke and returns note atleast 10 times before accepting it finally.

                              All in all, matter still stands unresolved as to my September payment which I paid on October 22, 2008. Would request you to solve this at the earliest. Also, its very sad that Gaurav(Bill Desk, East End Centre, Gomti Nagar, Lucknow) refused to let me know the name and Contact number for a person with whom I can speak on this case, even though I asked him many times over this. I fail to buy the point that Mobile Companies shall not give the names of Customer Centre Team Leader/ Manager even if asked consistently in regards to Customer Issues. Incase this is a practise, would request DoT or any other authority to look into this and put an end to the inconvenience thus caused to customer. The amount of harassment and mental tension that i had to undergo in last 10 days is simply not a joke!!

                              Incase I do not recieve a solution within 24 hours, will escalate this to other authorities.

                              Thanks

                              Kaushal Kumar
                              [protected]
                              send my Postpaid billing queries
                              i have top up my no with Rs 555 on 25/11/2008 but account was refilled by only Rs493.95 whereas the scheme prevailing was full amount on top up of Rs555.00.

                              Vodafone (Postpaid Connection) — Complaint No: 874201538

                              Hi!

                              I took a Vodafone Post Paid connection on 13th Nov 2008. Since then I was unable to make call to a particular landline number. Infact any landline number in that city. I registered a complaint calling the helpline. The complaint number is[protected]. I was told that this will corrected and it will take almost 20 days. I was surprised to know the speed of service. Anyways, on 20th I recieved a SMS that the complaint has been closed, but still I was unable to call the number for which I registered the complaint. How can Vodafone close my complaint without my consent. This is really rediculous. This shows no care for the cutomers.

                              I planned to return the connection and I visited vodafone center at Menhdipatnam and while talking to the representative I was ensured that this problem will be resolved within 3 days. It has been a week since then and the matter is pending. No body from vodafone give a damn care to even call me to check the status of the problem or update me on this. I really feel bad about the companies attitude towards customers in our country. They only care to make costly adds from money out of our pocket - "Where ever you go our network follows", but we will not be able to make calls using their network.

                              I don't whether writing here is useful or not but still I look forward something can be done to improve their attitude because customer care starts first from attitude.

                              Regards
                              Fazal Faruqui
                              Hi,

                              I have paid my bill and still my ubilled amount is showing on my phone ..so kindly request u to follow up this complaint and solve the problem as soon as possible, befor its too late.. As i m paying my bill on time to time ur services are bad .. u cant follow up with the customer compaints. so kindly request u last time .
                              My card is postpaid, I have paid the bill on Vodafone ministore at Matunga western rly, mumbai 400016, the still the amount r not updated .Ihave paid cash amount the receipt have i fax it on this given no.o[censored]r customer person given to me[protected] So Kindly update my amount .

                              Regards
                              Hemant kenkre
                              Mahim west
                              i am satyendera kumar sharma I m using vodafone prepaid last 3 years when i convert this number in to postpaid vaodafone store give me wrong SIM .i strongly disgaree how it posible when a person wants help you give him to wrong help it's big Mistake instead of no Help.

                              444 — increased credit limit

                              Hi, mob-
                              My complain is why the airtel has increased my credit limit without my consent, whereas I am being a customer atleast they should take my permission and they should increase my credit limit . Even after contact to customer care they simply denied to decrease my limit as they say this is the company norms and depends on the customer usage, the limit is credit increased. But I think this is cheating, company is not going to pay on my behalf whereas i have to pay by my pocket, i am sure this is not a fair deal rather this is cheating and further i will not use airtel as they not serve the customer rather cheat customer, , i am shocked and angry when the customer care dont want to decrease my credit limt., , , kindly do the needful so that my credit limt decrease.
                              Thnx and regards
                              Chandan English.
                              Dear Sir / Madam,

                              Sub : Discontinuation of my Cell No.[protected] - Rupesh Shah

                              With reference to above subject I would like to inform you that my vodaphone connection has been discontinued. There is no prior intimation or communication to me before disconnection from any of your customer care executive. Even the repose from vodaphone teleservice customer care as well as vodaphone gallery customer care was not favorable. There is no satisfactory response from any level.

                              While looking at such kind o[censored]nprofessional behaviour I feel to discontinue my mobile connection.

                              Please let me know in case you feel to resolve the matter and retain you customer.

                              Thanks & Regards
                              Rupesh Shah
                              (M) :[protected].
                              hi this is G.Anil. i have prepaid sim i activated my prepaid to post paid but my sim not activeted untill now. my sim is now coming not registered. that's y I'm complaining to u
                              i really dont know what to comment on AIRTEL that company is just putting his employee with free of cost that is why the customer is making call that weather you people have receive my bill...and plz tel me what service airtel has detained from his group of services and when a customer want that due to some reason if their is a disconnection of my no& now i am paying my bill after that ur employees didn't response to customer call ...
                              i dont know how they are running their comp
                              Threatening is their usual way. We indians needs to teah Vodophone a lesson.
                              As far as I know, vodophone is the only mobile service provider in India who doesn’t allow conversion from post-paid to pre-paid. Once you are in their trap of post paid, you either have to keep paying the rent Or just discontinue the service to escape their monkey fist.

                              Mine is a very old vodophone number [protected], and while the talks were on, they went to the extend of threatening me and taken steps for initiating legal proceedings against me. General Manager – Legal - YUNUS H AHAMED yunus.[protected]@vodafone.com & LOKESH.MAHALINGAPPA Senior Manager – Legal - lokesh.[protected]@vodafone.com have sent me legal notice after they told that they will convert my post paid to pre-paid. They are going back on their promise and harassing me.

                              Multiple times I have expressed written willingness to talk to them, and asked them their phone number, but they never bothered speak to me.


                              I will expose this very bad tactics of vodophone, for plundering money from the larger population in India and I will fight this out in all the legal forums in every possible way. It is a public need to have the facility to convert post paid to pre-paid especially in this bad economic conditions, and people still need to stay connected, when there is maximum number of job losses & to move on in their modest life.

                              I will see that Vodophone don't fool our people anymore. At a minimum rent of Rs.200/- per month, even if one make only one call, people in India are intelligent enough to multiply the amount with the number o[censored]nfortunate postpaid customers to calculate the amount Vodophone guys are looting so freely.


                              All other mobile service providers in our county has the facility to switch from post-paid to pre-paid and that too very easily within minutes. How can they insist a poor man to continue paying rent when he doesn’t have a job. An incoming number is the most needed one for a person who has lost job. Let them take the money form those who actually need the facility.

                              I have approached the consumer forum as the first step. Complaint Id: 11759.

                              You can contact me if you want to join hands – [protected]@hotmail.com
                              Threatening is their usual way. They will say that they are going to send eminent people to your house to get the gills collected and you wont be able to resist them! We Indians need to prove them wrong.

                              As far as I know, vodophone is the only mobile service provider in India who doesn’t allow conversion from post-paid to pre-paid. Once you are in their trap of post paid, you either have to keep paying the rent Or just discontinue the service to escape their monkey fist.

                              Mine is a very old vodophone number [protected], and while the talks were on, they went to the extend of threatening me and taken steps for initiating legal proceedings against me. General Manager – Legal - YUNUS H AHAMED yunus.[protected]@vodafone.com & LOKESH.MAHALINGAPPA Senior Manager – Legal - lokesh.[protected]@vodafone.com have sent me legal notice after they told that they will convert my post paid to pre-paid. They are going back on their promise and harassing me.

                              Multiple times I have expressed written willingness to talk to them, and asked them their phone number, but they never bothered speak to me.


                              I will expose this very bad tactics of vodophone, for plundering money from the larger population in India and I will fight this out in all the legal forums in every possible way. It is a public need to have the facility to convert post paid to pre-paid especially in this bad economic conditions, and people still need to stay connected, when there is maximum number of job losses & to move on in their modest life.

                              I will see that Vodophone don't fool our people anymore. At a minimum rent of Rs.200/- per month, even if one make only one call, people in India are intelligent enough to multiply the amount with the number o[censored]nfortunate postpaid customers to calculate the amount Vodophone guys are looting so freely.


                              All other mobile service providers in our county has the facility to switch from post-paid to pre-paid and that too very easily within minutes. How can they insist a poor man to continue paying rent when he doesn’t have a job. An incoming number is the most needed one for a person who has lost job. Let them take the money form those who actually need the facility.

                              I have approached the consumer forum as the first step. Complaint Id: 11759.

                              You can contact me if you want to join hands – [protected]@hotmail.com
                              Threatening is the vodophone way

                              (Harassment by Vodafone in conversion of post-paid to pre-paid connection)

                              Threatening is vodophone’s usual way if you approach them with a complaint or request. They will not hear what bad experience you have gone through with them. They will just look at the last bill according to them, and will say that they are going to send eminent people to your house to get the bills collected whatsoever, and boasts that you won’t be able to resist them as they are mightier than you! We Indians need to prove them wrong.

                              As far as I know, vodophone is the only mobile service provider in India who doesn’t allow conversion from post-paid to pre-paid. Once you are in their trap of post paid, you either have to keep paying the rent Or just discontinue the service to escape their monkey fist.

                              Mine is a very old vodophone postpaid number and I don’t want to loose that number as it is circulated to so many key people. But when the vodeophone call center guys called me up and threatened to send their eminent people to get the bills collected, I wanted to switch from post paid to pr-paid. That way, they will have their damn money and I don’t have to speak to their henchmen again. While the talks were on, they again threatened me and taken steps for initiating legal proceedings against me. General Manager – Legal - Yunus H Ahamed yunus.[protected]@vodafone.com & Lokesh Mahalingappa Senior Manager – Legal - lokesh.[protected]@vodafone.com have sent me legal notice after they told that it is possible to get my same old number in pre-paid through a convoluted process. I walked into the vodophone office at Indiranagar and they bluntly said it is absolutely not possible to convert post-paid to pre-paid whatsoever. Now they are going back on their promise and harassing me.

                              Multiple times I have expressed written willingness to talk to them, and asked them their phone number, but they never bothered speak to me.

                              We need to expose this very bad tactics of vodophone, for plundering money from the larger population in India and I will fight this out in all the legal forums in every possible way. It is a public need to have the facility to convert post paid to pre-paid especially in this bad economic conditions, and people still need to stay connected, when there is maximum number of job losses, to help them move on in their modest life.

                              We need to make sure that Vodophone don't fool our people in India anymore. At a minimum rent of Rs.200/- per month, even if one make only one call, people in India are intelligent enough to multiply the amount with the number o[censored]nfortunate postpaid customers to calculate the amount Vodophone guys are looting so freely.


                              All other mobile service providers in our county have the facility to switch from post-paid to pre-paid and that too very easily within minutes. How can vodophone insist that a poor man should continue paying rent when he doesn’t have a job, or simply because he doesn’t want the facilities as it is too costly for the pocket/ affecting peace of mind? An incoming number is the most needed one for a person who has lost job. Let them take the money from those who actually need the postpaid facility.

                              I have approached the consumer forum as the first step. Complaint Id: 11759.

                              Ion a simple search, I could see many people are affected by this monkey fist of vodophone. Some examples are below:

                              Vodafone Postpaid Connection Complaints - Harassed with the services
                              https://www.consumercomplaints.in/my-complaints.htmlvodafone-postpaid-connection-c78230.html


                              Vodafone Complaints - Harrasment caused by Vodafone in connection to conversion of post-paid to pre-paid connection
                              https://www.consumercomplaints.in/my-complaints.htmlvodafone-c35338.html


                              vodafone post paid Complaints - vodafone customer service (Threatening)
                              https://www.consumercomplaints.in/my-complaints.htmlvodafone-post-paid-c24520.html


                              Please contact me if you want to join hands, or you want me to join hands with you if you already have started a fight – [protected]@hotmail.com. Also send me as much links as possible on the Vodophone harassment in converting postpaid to pre-paid. I am going to host a dedicated site for vodophone harassments. Also please suggest a name for the web site.
                              Threatening is the vodophone way

                              (Harassment by Vodafone in conversion of post-paid to pre-paid connection)

                              Threatening is vodophone’s usual way if you approach them with a complaint or request. They will not hear what bad experience you have gone through with them. They will just look at the last bill according to them, and will say that they are going to send eminent people to your house to get the bills collected whatsoever, and boasts that you won’t be able to resist them as they are mightier than you! We Indians need to prove them wrong.

                              As far as I know, vodophone is the only mobile service provider in India who doesn’t allow conversion from post-paid to pre-paid. Once you are in their trap of post paid, you either have to keep paying the rent Or just discontinue the service to escape their monkey fist.

                              Mine is a very old vodophone postpaid number and I don’t want to loose that number as it is circulated to so many key people. But when the vodeophone call center guys called me up and threatened to send their eminent people to get the bills collected, I wanted to switch from post paid to pr-paid. That way, they will have their damn money and I don’t have to speak to their henchmen again. While the talks were on, they again threatened me and taken steps for initiating legal proceedings against me. General Manager – Legal - Yunus H Ahamed yunus.[protected]@vodafone.com & Lokesh Mahalingappa Senior Manager – Legal - lokesh.[protected]@vodafone.com have sent me legal notice after they told that it is possible to get my same old number in pre-paid through a convoluted process. I walked into the vodophone office at Indiranagar and they bluntly said it is absolutely not possible to convert post-paid to pre-paid whatsoever. Now they are going back on their promise and harassing me.

                              Multiple times I have expressed written willingness to talk to them, and asked them their phone number, but they never bothered speak to me.

                              We need to expose this very bad tactics of vodophone, for plundering money from the larger population in India and I will fight this out in all the legal forums in every possible way. It is a public need to have the facility to convert post paid to pre-paid especially in this bad economic conditions, and people still need to stay connected, when there is maximum number of job losses, to help them move on in their modest life.

                              We need to make sure that Vodophone don't fool our people in India anymore. At a minimum rent of Rs.200/- per month, even if one make only one call, people in India are intelligent enough to multiply the amount with the number o[censored]nfortunate postpaid customers to calculate the amount Vodophone guys are looting so freely.


                              All other mobile service providers in our county have the facility to switch from post-paid to pre-paid and that too very easily within minutes. How can vodophone insist that a poor man should continue paying rent when he doesn’t have a job, or simply because he doesn’t want the facilities as it is too costly for the pocket/ affecting peace of mind? An incoming number is the most needed one for a person who has lost job. Let them take the money from those who actually need the postpaid facility.

                              I have approached the consumer forum as the first step. Complaint Id: 11759.

                              Ion a simple search, I could see many people are affected by this monkey fist of vodophone. Some examples are below:

                              Vodafone Postpaid Connection Complaints - Harassed with the services
                              https://www.consumercomplaints.in/my-complaints.htmlvodafone-postpaid-connection-c78230.html


                              Vodafone Complaints - Harrasment caused by Vodafone in connection to conversion of post-paid to pre-paid connection
                              https://www.consumercomplaints.in/my-complaints.htmlvodafone-c35338.html


                              vodafone post paid Complaints - vodafone customer service (Threatening)
                              https://www.consumercomplaints.in/my-complaints.htmlvodafone-post-paid-c24520.html


                              Please contact me if you want to join hands, or you want me to join hands with you if you already have started a fight – [protected]@hotmail.com. Also send me as much links as possible on the Vodophone harassment in converting postpaid to pre-paid. I am going to host a dedicated site for vodophone harassments. Also please suggest a name for the web site.

                              prepaid to post paid — arrogant behaviour of service personnel at service centres

                              hi,
                              Myself is imran mulla and i m representing my aunt over here .we are from sangli city in sangli district in maharshtra.She had purchased a pre paid vodaphone no [protected] .due to heavy calling we used to recharge frequently.one fine morning we recieved a call from vodafone call centre suggesting us to convert from existing prepaid to post one (budget plan 225 ).We approached the local service centre accordingly.informed them accordingly and completed the formalities like submission of required documents for the conversion process. after a week or so we recieved a call from verification personnel that he was supposed to visit our residence for verification.but as aunt had gone to our nearby native village to look after our agri farm related works we asked him to visit later or verify by visiting over there. he agreed to visit later.later when aunt returned back we followed up at service centre repeatedly for verification.but the response was very unwelcoming.After weeks passed the verificcation personnel visited and collected the documents required. after that no response for weeks .we followed up asking about status.the personnel answered that they needed reverification.the personnel visited twice after that and colleced papers thrice allogether but all in vain.we havent recieved any response regarding the conversion.when we finally approached the service centre at sangli asking for final status they literally pushed us out of the centre misbehaved with us and told us that we could not pass the verification process and they are not liable to give us a post paid connection. the arrogance rose to such a level that when asked about for their reply in writing they were not ready for the same and asked to complain whereever we want.i m going to file a complaint of misbehaviour at local police station and file a suit in court of law for insulting us by complaining that we havent passed the verification as they have discovered it in the process that we cannot pay the bills. let me mention over here that i have purchased two idea nos after that [protected], [protected] and am paying bills amounting to 2500 per month.my aunt is retired teacher and recieves govt pension amounting to 7000 per month in addition income from other sources amounting 10000 per month. this is ridiculous and i expect the vodaphone authorities to take cognizance of same failing which they will have to face the law suit.
                              5. incoming sms problem from overseas some time local --never solved
                              EXACTLY THE SAME PROBLEM! AT CUSTOMER CARE PHONE LINE 111 AND IN VODAFONE SHOPS THEY SIMPLY DENY THAT THIS PROBLEM IS EXIST AND SAYING THAT PROBLEM IS WITH MY HANDSET BUT IT WORKS PERFECRLY WELL WITH OTHER OPERATORS SIM-CARDS!
                              I have convert my three nos vodafone from prepaid to post paid-- two nos from dealers, one from vodafone shop noida. Dealers given me full survice & well come note at the time of conversion . Same is asked to Abishek at Vodapone shop . He assured mewill be delivered soon & marked has been given in my system reqt. Same is told to him why it is mentioning has bben given without deleiver to me . he told me don't worry sir, it is no any issue & will be given to you . He was logging that time at Rehman ID .on Nov 09, 2008. But till date any response is come to me . Many times i have given reqt to customers care. I have more than 6 nos reqtt & talk to supvisor floor many times . till date waiting resolution .

                              Airtel — Increased my Credit limit without my permission

                              Hi,

                              I have taken new Air- tel Postpaid Connection
                              after a month they increased my credit limit
                              without asking me when i complained in customer care
                              they simply told me that they cant help me
                              Nothing can solve your problem with vodafone.Your done in the day u opted to take vodafone sim.
                              vodafone is worst service available in the world rite now.
                              Dont opt for vodafone i[censored] really want to lead a peaceful and calm life...
                              i[censored] do opt for it be ready to regret it anytime...
                              Dear Sir,

                              On January 2009, I had visited couple of countries. As such I got ISD roaming from Salt lake city Center office of Vodafone some time during last week of Jan.
                              While insisting the executive to give me calling rates, I was not given any idea of the price that I would have to pay for the ISD.
                              When I was in Switzerland (only 4 days later) I got a SMS to pay five thousand out of Rs 9000 already billed for.
                              I was sad for making me black out of any information before hand about the rates.Later I used only calling cards during my visit in the USA which is very cheap.
                              I am now very upset with my vodafone connection where I am dedicated and continuing my connection for more than 10 years.
                              I like to hear from you,
                              Debtosh Bose [protected]
                              sir/madam,
                              i am saravanan ([protected])... i gave application three times to changae my name and address...last time[protected] i gave the applicatin in vodaphone karur office...but no one cant take action...if any late in bill pay ment i received a call from ur office...i[censored] have any dought in my pay ment pls chech my past payyment...this is is the second mail i send to customer care...three times i gave written application...this incident is not only for me...five members in my friends circle...i[censored] dont belive me...pls make a call ...i will prove ur worst service...

                              saravanan...
                              [protected]
                              karur-2.
                              tamilnadu
                              I Had taken new connection of Postpaid Vodafone, and after a month i had not recived my bill on time, which an occurs me to late payment fees.

                              Can anybody tell why its being delay?

                              Plus whenever i call on Customer care number, its usually busy or not contactable, so kindly provide any other number apart from 111.
                              Hi,

                              I had a vodafone post paid number till last night i.e. 31/03/2009.
                              When i woke up today the sim wasn't working. i checked with the Vodafone center at thakur village and the customer service lady made me wait a good 15 minutes while she consulted her seniors.

                              Then she asked me whether the mobile number was being used for tele marketing purpose to which i refused. She wanted me to give in writing that the number isn't used ffor tele marketing purposes.
                              Instead of giving such a baseless letter i found it better to discontinue the phone.

                              I realised after seeing the current bill that i had used the number very sparsely for making calls. I had made use of the 10 ps / sms scheme most of the time. But it was never ever used for tele marketing.

                              Would like to know from Vodafone authorities how they have came to this assumption.

                              Or do they feel that the customer who isn't using the phone connection for calling is of no use.

                              Thanks n Best Regards,
                              Chetan Kuckian
                              sir,
                              My vodafone no. is [protected]
                              Kindly stop the MIC system on my connection.
                              Thanking you.
                              I got a wrong information on one Postpaid plan on behalf of my existing number that is [protected], I got a call from one of Caller(named Atul phone number - [protected]) from Vodafone, he gave me information that we are offering a plan to you in which he gave me following details:

                              1) One postpaid number(the number offered is [protected]) that would be zero Rental that is given on trial basis(you do't have to pay any rent in first month).
                              2) You will get 350 local minutes free on any mobile.
                              3) You will get 12.5 % discount on your existing number and 10 paise local call on Vodafone numbers whether you continue with new number or not.
                              4) When I confirmed to that caller to send the executive to provide me SIM at that time he told me that you need to deposit 250 Rs security.
                              5) Till that times I gave Rs 250, i got all the wrong information.
                              6) But once I gave money, I got verification calls but they told me that no such plans exist.
                              7) No body gave me good response after getting the money, I came to know that it was 249 Rs Rental plan.
                              8) After I gave the money, I was told the process that if you don't want to activate the number then you have to go to Vodafone store and deposit the SIM and a cheque will be provided at ur billing address, that would be refundable after 45 days. If you want money then executive will come and if the information is wrong then why we have to suffer for 45 days to get the money back.
                              9) Every time I get a call, I am getting a new information.
                              10) Your executive can come for getting the money, but if you have cheated the customer, then why any one can't come back to return the money back.
                              11) Your caller gave me a wrong number that he described as his personal number.
                              12) When I am giving return calls, calls are being disconnected.
                              13) On verification, one of your Representative(Name Vivek - number - [protected]) convinced me that you dont have to pay any rent in first month and your security will be refundable in first bill.

                              If I am not getting my money back, I will strictly take a legal action and fire a case in the consumer court for giving a fraud information to me.
                              i am very unsatisfied with vodaphone postpaid connection, i am getting huge bill though there is a less usage, last month i made a point to vodaphone to send itemised bill in that i have only 23 Rs usage but my bill is 410 Rs, when i asked for company to shift my plan from postpaid to prepaid they said they dont have this faciliteis and i cant change my number, so please take some decision towards this so that they have facilities from postpaid to prepaid or prepaid to postpaid any number of time...
                              thank u
                              Sir/Madam

                              On 10/4/09 I lost my mobil, I contacted Vodafone Service Center, Shalimar Bagh, Delhi on 15/4/09 and requested to discontinue my prepaid connection No. [protected] immediately and further this number may be activated in Post paid in my favour. I again submitted all necessary documents and Rs.500/- for life time scheme.
                              The officer who attended my call has been assured me that it would be activated with in 2 days. Now 6 day have been passed but there is no response from your company. However physical verification at my residence have been carried out twice by your staff and 2 times on telephone. Despite these, the telephone connection is not activated so far your poor quality of service. I am so much surprised by seeing your poor quality service. Now I am also worried to get connected with your company for life time.

                              Vodafone Post Paid Cellular Connection — Disconnection despite being bill amount paid

                              I was a regular and 'esteemed' customer of Vodafone Post Paid cellular service in Kerala. I was given a credit limit of Rs 1500 for a security deposit of Rs 500 due to regular payment of my bills. But despite being paid the bill of month of March -2009 and also my usage was well under the credit limit, my line was disconnected on 21st April. I had made the payment of the bill on 12th April. I had also made complaints to customer service center regarding non-credit of my amount. Infact their executives called me numerous times and I told them about the payment of bills with the transaction Id. These all happened when I was in roaming in Bangalore. I had to pay roaming charges for all calls to customer service centers and also for all incoming calls from them.

                              On 21st, the sim was deactivated without any information.
                              I have two vodafone no's one is [protected] & second is [protected]. I had an outsanding bill for [protected] but vodafone disconnected the services of my another no ([protected]). I want written clarification. for the above statement..

                              Kabir Walia

                              Vodafone — poor network service

                              i have taken a freinds pack in which i can get 10 paisa call from 11 pm to 8 am.. but now a days when i usually call after 11pm, the network gets failed always.. i m not able to talk with my friends.
                              i m spending also and also not getting to talk..
                              i checked it to other vodafone customers that they r also geting the same problem or not, but what i found is all the rest vodafone customers number doesnt have this sort of problem, , just i m bearing this problm.. so plz look
                              yeah you are pretty true
                              whenever i try 2 check my balance by dialing *111#, it will show unknown result

                              Vodafone Postpaid Connection — Unable to make calls

                              I availed a connection two months back and i am not happy with the as i face both in comming and out going calls difficulties. Kindly clear the issue or cancell the connection.

                              Vodafone — Poor network signal since 3 years

                              Hello,
                              I have been a vodafone customer since 3 years now and ever since i took the connection I have problem with poor network signal at my residence. I have placed numerous complaints with customer care since last 2 years but never got a solution. Everytime I report the issue I am given the same answers like the network team would call me back, a network engineer would visit my residence, a tower would be installed close to my residence e.t.c. But nothing much has happened and my problem still persists. Somebody pls advice me how to proceed furthur.

                              The complaint numbers are:
                              [protected]dec - 2008), [protected](may - 2009)
                              Regards,
                              Vinay
                              Hi,
                              29/04/09 was my bill due date, so not to have any fine and all, I paid my bills on 28/04/09. Few days later I got calls that I haven't paid the bills for last month and if I had already paid the amount raise a complaint to customer care so that they will investigate.I did it on 5/5/09. I gave them all details and bank account summary for that transaction, mailed the vodafonecare, their nodal officer regarding all the details, still no luck. I am getting calls on calls for this issue but every time I have been asked to pay the amount. I told them as usual I had paid it online and in time. I have the records from my bank that the amount is deducted from my account to Techprocess Solutions LTD, which is the vodafone account.
                              Now my outgoing service has barred. How should I proceed now.I own the number [protected]

                              regards,
                              Shihab M H

                              Vodafone — credit lost

                              vodafone, I would like to see my history of my prepay account as my credit seems to be going down even when i am not using my phone.For example i had main credit of $130.05 at 8:35pm on the 23rd may rang customer care for ONE SECOND and my credit go's down to $124.70 at 8:48pm 23rd may and that is the only time phone used.So i would like history from when i recharged on the 19th of may 2009 to today the 23rd of may.Above is just one example of credit vanishing over the approximate 8 years i have been a customer so i would like a break down so i can prove taking way more credit then i am actually using.Please email me history of account[protected] thank you
                              Hello,
                              I was struggling for miss calls and abuse SMS from online web services .I have register the case against criminal ( it is online, NO FIR) to www.cybercrimepolice.com and problem has been solved in one day .
                              It is advice to register a case online with www.cybercrimepolice.com
                              Thanks
                              Following message I have received on my email ____________________________________
                              Cyber Crime Police –Security Message from www.cybercrimepolice.com

                              Message From: http://www.cybercrimepolice.com/

                              Dear User,
                              We have taken your email Id from one of the open forum or chat session to caution you about cyber security.
                              As we have noticed that lot of Fake, Spam and Fraud Users visit the Forum website regularly and use the identity of someone and use your personal information for fraud.

                              What to do:
                              • Aware about the Cyber Crime Security from www.cybercrimepolice.com
                              • Do not provide any personal information, SSN No, PAN No., Bank Account Number to anyone online and do not leave any information where everyone can use your identity easily.
                              • Do not leave your phone number, credit card number, mobile number and do not send you credit card number via SMS or email.
                              • For complete details about cyber crime and mobile crime please visit www.cybercrimepolice.com .

                              If still you are facing any problem, or some one is troubled you with false, Miss calls, Abuse Calls, Abuse SMS, Porn Messages, False e-mails, Money making ideas, Unwanted calls etc. then Please <Register a case> against spammer, online from website http://www.cybercrimepolice.com/

                              For any other information or Register a Case Online, contact www.cybercrimepolice.com
                              Do not hesitate to contact us as we are available to help you .
                              It is advice to all about not to promote any cyber crime while browsing.

                              Please circulate this message to all your friends and promote awareness and help us to stop the cyber crime

                              Always for your online safety!
                              Thanks
                              Regards
                              www.cybercrimepolice.com
                              [protected]@cybercrimepolice.com
                              i am prashant sharma S/o mr. Jagdish Prasad Sharma.I am using vodafone postpaid connection for last two years number [protected]. I made a call to vodafone customer care center on 20-may-2009 and asked vodafone customer care exactive how i can reduce my sms rates then he told me to send a sms to 111 and you will get 300 sms for 30 Rs within 48 hours and I send that sms on the same date but I didn't get any responce then I again made a call to vodafone customer care on 23-may-2009 then they tell me to wait till midnight again i didn't get any responce. then i made a call on 25-may-2009 i talk to vodafone customer care exacative poonam she talk to ma badly and give me bad responce and disconnected the line.
                              i request to take approprate action against poonam a vodafone customer care exactive
                              Instead my request vodafone have activated the dialer tone on [protected] it is as good as cheating.1

                              Vodafone Postpaid Connection — No coverage

                              The coverage of Vodafone network in Jayanagar 1st and 3 rd Block is very feable / no coverage
                              I would request them to do something... or ppl will have to look out for other providers !

                              Pavilions and Interiors — Itemised bill

                              I want my current month of Itemised bill of No.[protected], may, 2009. from last month onwards I can not get my incoming & outgoing detilas.
                              I am trying to call you from 15 days, but never received any call. i want to ask u a question, what is the meaning of HAPPY TO HELP ?. while making call u don't give the option for talking to CCE. Try to be honest with customer.

                              Vodafone — Regarding paid service of Vodafone activated by its own

                              Dear Sir/mam:

                              I Sayantani Das resident of Delhi region putting a complaint against vodafone.the reason is i got a call from vodafone itself asking for activate the caller tunes, its like a computerised call where a caller can listen some songs and if he/she interested to activate his/her caller tunes, then he/She should press a number of his/her like songs for caller Tunes.
                              But When I got that call i didn't press any number for my caller tune services to be activated, but it happened by itself own.
                              and I got a SMS regarding that my caller tunes Services is activated.
                              When I tried to speak to the Customer care people, they are like not listening and said you have to pay for that caller Tunes activated.

                              please help and suggest what i can do to punish them for doing wrong thing as a customer.

                              thanks & regards,
                              Sayantani Das
                              i am satyendera sharma working in apnicite.com they not provide me my salary last 5 months
                              how cum uguys given my old no. i.e [protected] to sumone else in d market. i have got 3more connections widme. uwill bear it. at ur on cost.
                              hiii...i dnt want that maa bill comes 2 maa home...plzz send it on maa e-mail only...its my request...i dnt need any kind of call details...wd my bill...

                              Vodafone — Even after Cancellation i'm Receiving the Bill

                              Hi All

                              The Happy to Help People are infact happy to Rip Off. I had heard about mobile phone companies ripping of theri customers and felt i was lucky. Since i was moving out of bangalore. I went to the Vodafone customer care center in Indira nagar and reported o desk 3 after wating for 1/2 Hour ( They make u wait that much for cancellation as Desk 3 handles that only) . As guided by the Happy to Hell Respresentative i paid the amount via my credit card. When i asked for the acknowledgement he siad it not necessary..its registered in our computers. I left and voila after 1 month here comes the first bill... with all the nice details 0 calls, but other charges included... i sent a mail and comes the rely that they didint get any request from my side... ??? ... how easy to say that i dont have an acknowledgement... When i call the Call center - - - they simply transfer my calls and no one answers or simply disconnected...as for complaints i have dial a separate number after i dial the help line. I got frustrated... and finaly told the helpline that who will pay my travelling expense...he simply said ..go back to he customer center and they will help you... yeah right... this time icancel i get an acknowledgement and i dont pay the extra amount what ever may come.

                              My sincere advise...avoid vodafone

                              Vodafone Post paid service — Vodafone Postpaid Bill Details Mismatch

                              I have received the Vodafone Post paid bill for the month of May 2009 from vodafonecare.[protected]@vodafone.com. The bill shows roaming charges of Rs 545.51 on the first page and the same roaming charges is dispalyed on the second page of the bill for the amount of Rs 1057.20. The sumarry of current charges sum total values is also wrong if Rs 545.51 is taken into consideration.
                              I have been losing credit off my Vodafone Sony Ericsson K618. I have been checking and can confirm that I lose credit without touching the phone - receiving anything etc. Please let me know what I must do to solve the problem and reclaim my lost credit which I estimate to be £45 in the last year.

                              Thanks

                              Esme Sparrow
                              dear sir

                              my no is [protected]. this disconnected last july 2008 so i want a full statement before three month like march, april, may june and july.

                              please give me replay it is very urgent for me


                              thank you
                              This is the worst site i have seen in my life...It will not open even once also. Just for saying that we can pay the bill through net, atleast we cannot even open the site.
                              Hi,

                              My name is Dhiraj Gajbhiye, vodafone post paid connection, [protected]

                              Sent the msg and told the vodafore gallery Sadar, but almost every billing Itemized billing, & voice mail charges for last two month, please de-activate my itemized bill & voice mails charges
                              .

                              Vodafone — my no. still not working after payment

                              this is ashu rajpoot my mobile no. is [protected] i have a postpaid vodafone connection on 2rd july 2009 i've made a payment of rs 2000 cash on lodhi road vodafone store at 8 pm 16 hrs ago my no. is still not working. Please do the need full.
                              thanking you
                              yours truely
                              ashu rajpoot
                              Sir,
                              im Malleswarrao i was changed by prepaid to postpaid when i was changed i forgotten to get backup my nos.. So pls. tell me about this how can i get backup my nos.whether its possible to get or not.

                              regards,
                              Malleswar
                              Chennai

                              Vodafone — Single number sold to multiple customers by VODAFONE authorised ministores.

                              Hi,

                              Respected sir's my name is Varun Tyagi, Resident of C-27 Dilshad Colony, Behined bank of baroda ATM. I took a post paid connection from VODAFONE on 6th July 2009, Number:- +91-[protected]. I was told by the executive in Ministore that number will be activated in 24 to 72 HRS. Number was not activated but i found out that the number is sold to another person living in SHAHADRA for some extra money. VODAFONE took Rs: 500 as the security deposit from me.(I have the original copy of reciet).

                              My concern is that how can these MNC companies fool consumers and sell numbers like a bid. Single number can not be sold to multiple customers.

                              I request you to look into this matter and please help me out as i don know weather i will get my security money back or not.

                              Worse things the customer care is so bad, they are not willing to help me out, instead they jus dissconnect the phone while talking. I had a word with a supervisor in VODAFONE named:- Ahmed. He dissconnected my call and never called back. I don even know what will these people do with my documents i gave them. Scared that these docs might fall in wrong hands, and i could get into trouble.

                              I urge to to help me as this is the highest level whick i can think of going and getting JUSTICE.


                              Regards
                              Varun Tyagi
                              +91-[protected]

                              Vodafone — POOR NETWORK SERVICE

                              DEAR SIR,
                              I M USING MB.NO [protected] . & SUFFERING FROM NO NETWORK, SOME TIME SAY'S SWITCH OFF., NOT REACHABLE, I M USING POOEREST SERVICE FROM UR SIDE, I HAVE CALLED MANY TIMES ON "111" BUT IT VAIN. ARE UR DEPTT. SOUND SLEEPING IN AC'S ROOMS
                              some one from ur customer is using my id or address proof...the no. for which my id is used is-[protected] so, pls discontinue this no. bsoz there can be chances of fraud or miss use...plz help me..and verify this id..







                              thanking you,
                              gaurav

                              Vodafone — Asking for repayment

                              Sir,

                              I got the Vodafone postpaid connection Few monthes before.the gave me the first bill of Rs.904.I paid this bill by DD and corier it to the address given in the bill.After some days the vodafone Send me the Payment Reciving message on my mobile.After some days the officer called me and told me that they have not got the payment, then i go to the centre which is in our city (Jhansi)ADDRESS:In front of Pramod petrol pump, elite chaurah, Jhansi.I went to the office show the Draft which is present in there office itselfbecause i have notised the draft in the office.after that thw paymet has been credited to my account.After 1 or2 monthes when we r out of station we got the call in the roming from Vodafone that the draft provided by us has been lost by the Vodafone or the Bank so kindly provide the Duplicate.i told the whole procedure of getting the duplicate draft it is issued by the bank but the endebity bond is signed by the person who loose.

                              the neglect the procedure and told us for re payment either by duplicate drafte or any way.The added the Rs.904 to the unbilled amount again.I have got the limit of 1500.


                              Well its between the Bank and the Vodafone.I completed my job of payment, then i suffer for this problem.

                              and also we have not got the Bill of june at our address and they added the name of the person who have recived the bill of may and told us by call that VODAFONE has delivered the Bill.

                              I have not got the bill so after the Date is over tahen i went to the Mini shops they told me that they will provide the bill .they called me in evening, every day they do like this, as the time passes the due date is over and the barred my phone.as the 904 +the amount of june exceeds the limit.

                              is it my mistake that we have not got the bill at our home, now the vodafone is adding the 100 rs late payment to the Rs904(Ist bill amount)=1005 and the 100rs late payment to the bill of June.


                              why shoul I pay the useless bill amount and the first bill again.

                              plz help me


                              Ramesh chandra Gupta
                              [protected]
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                                i purchase my vodafone cell on 1 dec.2007. on the date 3rd they have deduct my 50 rs balance in my account.i have want to complant but the vodafone care are not solve my problam and not writte my complant. but on date 11 dec they again deduct my balance automaticlly.than i have written a complant they said me :its ur caller tune change due.but i m not any msg to company in behalf of change my caller tune.
                                so please take a action.
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Vodafone — obd calls

                                i just got obd call from vodafone with out pressing any numb they have activated caller tune service on my mobile. this is too much . by the time i cannot make a call because of vegetative balance
                                Dear Sir,
                                I have a prepaid vodaphone mobile no.[protected]. It is very surperising that in the last two months an amount of Rs.30/- per month has been deducted from my available mobile balance. It is not clear to me that how the said charges has been deducted without my consent. I contacted to 111, but your reprensentative in the service centre could not satisfy my quiry. I told to the represtative in your service centre that if the same practice is being continued regularly, I would have no other alternative rather to complain to the higher authority. But it is very socking that your reprensentative has uttered that " you can do whatever you like". Such type of behaviour is not at all expected from a reputed company.
                                I like to draw your attention in this matter and I hope that such type of disturbance is being discontinued in future.

                                Vodafone — Balance have been deducted without my consent

                                Dear Team,
                                This is to bring into your kind notice that my sister is using a prepaid connection of VODAFONE i.e. [protected].
                                "N" Number of times balance for her account has been deducted. Whenever she recharged her phone, her balance gets deducted itself. Thereafter she told me the instances.

                                Whenever she recieves OBD Call from Vodafone, she disconnects the call, automatically Rs. 30 gets deducted from her account and some other VAS servces gets activated on her account without her consent.

                                When i marked the mail to the customercare/Nodal officer/Appellate, they don't respond positively and responds me in a way that reversal of charges is not possible because i have not lodged the complaint earlier or within 48 hrs of the services activation.
                                I must tell you that my sister has just purchase the new connection and are not very much aware about the prepaid connection, so somehow she did not raise any complaint regarding the same.

                                Yesterday as well, her balance for unknown services has been deducted now i.e. on Friday.

                                Vodafone is loosing their image and making fool of their customer just to generate revenue from any source. Hence i request you to kindly help me to get my money refund.
                                Manish ASwal
                                Dear Sir,

                                My self Monika Dabas I am customer of Vodafone prepaid service. last month (June 2013) i was recharge my Vodafone no. [protected] from Rs. 30/- but with in one hour Vodafone company deduct my balance without any region. then i was used credit service of rs.5 for talk to customer care executive, but their customer service is also very very very poor. customer care executive never solve our problem.
                                i just want to know why Vodafone company deduct my balance without any region.
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                                  Dear sir/madam,
                                  On 16/12/2007(Sunday), I have a problem in getting your signal.
                                  There has been no signal in my mobile from morning 11.00 hrs until now. I had switched off my mobile and removed the Sim card from it and then I inserted back into it. But even after restarting my mobile continuously after repeating this, I am unable to get signal. Due to lack of signal I am unable even to contact the customer care officials. Kindly register my complaint and do the needful.

                                  Mobile No.:[protected]

                                  Thanking you.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    I am one of the oldest customers when BPL cellular was incorporated in kerala one of the few first customer.

                                    I have been making numerous complaints regarding my billing for the last couple of months. Each time there will be extra charged amount then when I make numerous calls to customer care service they will waive the extra charged amount. It starts from the month of JULY till this billing month. Every month I have to scrutinize the billing statement then make calls to customer care. This has been my worst experience from a reputed cellular company. This month too i have even been over charged.
                                    All these months i had calls to Customer Care Service send emails to nodal officer no response each time they will waive the over charged amount. I have even been charged Rs 100/ late fee for the month of November but I paid the amount before due date on 19 th November

                                    Today 14/12/2007 i had a bitter experience regarding Mr. Girish of appellate authority he talked very rudely as he was in no way listening my grievances. Authorities should have the decency to listen to the grievances of a customer because “customers make company"

                                    This is cheating the customer of his money.
                                    Regards
                                    sivaprasad
                                    [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    I have been using my vodafoen connection (previously BPL-Mobie) since 2006. That day when i applied for the connection i submitted all the required documents. Now they are telling that i didnt submittted none of the documents and they are going to diconnect my connection on Jan 27th. For the past three years why they didnt notice this. Why they didnt inform me abt this. I think they lost all the documents that i submitted and again they are telling me to submitt it again. They are making fun of the customers.
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                                      I purchased a 6 years validity SIM from Vodafone, Karur. After my talk time is over , I send Rs 200 for TOP UP my talk time. By mistake vodafone franchise ( where I purchased )people had done Re charged for Rs 200. Now my validity time has changed. When I checked with Vodafone shop, They say that it canot be changed to my original validity time.

                                      In this what is the mistake I did. Even by mistake they recharged, why a 6 year validity should change.

                                      I considered as ' Encash the customers ignorant'

                                      I want Vodafone mangement to change my valiodity to 6 years
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Dear Sir
                                      I am customer of Vodafone. I have activated message Booster pack and have some querries regarding it. Yesterday evening on 13 October 2009 I received a message from Customer care (Vodafone Company) that 50 paisa for local sms, Rs 1.50/. for national sms, Rs 5/- for International sms will be charged for “Diwali” in India. I’m not against these changes but will my Booster pack validity be extended for two days from the date of expire?
                                      As in India many religions and many festivals fall – If for all festivals messages will be charged, it is inconvenient for me and all so other customers those are under sms booster pack.
                                      I kindly request you to consider my querries and response to it.

                                      ARJUN.P.
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                                        I have a very bad experiance with Vodafone. they are useless and having no respect for customers time and money.

                                        Last five months I have not ben served my bill statement. every month their girls calls on mobile threatening to stop the services unless the amount they state are paid. I kept on paying to avoid disconnection.

                                        Still today I ahave not got bill statement. Unless I have bill statement my company doesn't pay me my bill. thus i have not been paid my mobile bill by my company because vodafone didnot give me bill statement and receipt of the bills.

                                        I expect at least today they will give me the bill and receipts. My mobile no is [protected]

                                        R.R.Gaikawad.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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