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Vodafone India Complaints & Reviews

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A
Ashutosh Chakraverty
from Kolkata, West Bengal
Mar 28, 2008
Resolved
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I am a senior citizen lady. I bought a prepaid vodafone sim of 1 year validity for Rs498 on 1st March 2008 from an authorised vodafone ministore on VIP road kolkata and was using the balance talktime with very limited outgoing calls or sms. The voda perhaps didn't like my thrifty use and on 27th march at 12-24-37 pm suddenly sent an sms " The ckt offer has been activated on your vodafone mobile phone, monthly rent of Rs 99 hasbeen deducted from your balance". Before I could recover from this blaff another sms was received at 12-26-39 pm "You have successfully subscribed to the vodaphone monthly cricket pack..."
Accept viewing the above two sms I haven't even touched my mobile and they are saying I have "successfully subscribed" voda's monthly cricket and that even at this age and being an old lady. I became alarmed and went to the last voda sms's reply mode and sent at 12-29-24 pm " U r wrong. I havn't subscribed". Voda replied "Hello, you have entered the wrong key word. Please enter the desired key word and sms to 56789." Though they said that I enterd wrong keyword their activation continued
and from 27th 12-30 pm onward Iam continously receiving the annoying intermittent ringing of incoming sms for no fault of mine.
I am used to BSNL services and have never faced this type of notoriety. BSNL though have improved a lot in their service may still have some lacunae in its service but I have never heard of such 3rd rate baniya attitude with BSNL.
After that I talked with voda's customer service but accept some hollow courteous assurances, they couldn't do any thing. The customer care informed that the matter will be finalised within 31st compelling me to suffer this annoyance for 3/4 days more.
I long these nuisences with the customers will continue.
Can any body suggest how I can lodge complaint on this to TRAI and consumer court. Please help.
Aug 13, 2020
Complaint marked as Resolved 
deactivate ckt alerts
d[protected]
Yes please complain to TRAI and share the details of what you did.. I will do the same. Thugs like Vodafone should not be allowed to get away like this ripping people off. Vodafone is a UK company. In UK, they will never do anything because they know people will not tolerate such crap. In India, they think we are still their colony and can take whatever they serve on a platter. This has to stop. Kick those out of India.. make them pay. Chuck your Vodafone sIM in the garbage. Say no to firangi companies who have no business ethics.. Bunch of thiefs...
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    sumit singh bhatia
    from Kolkata, West Bengal
    Mar 27, 2008
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    IAM 5 YWAE OLD VODAFONE COSTUMER PLEASE GIVE ME CODE OF DEACTIVATE CALLERTUNE
    Dec 2, 2016
    Complaint marked as Resolved 
    Verified Support
    Feb 17, 2012
    Vodafone India Customer Care's response
    Hi Pooonam,

    Kindly refer to http://www.vodafone.in/vas/lifestyle/pages/callertunes.aspx for more information. If the song is not currently available, you can call 567910 and set the recorded tune as the Callertune. Do write in to us for any further assistance, we'll do our best to help.

    Regards,
    Vodafone Customer Care
    Sir,
    My mobille no.is [protected]
    I have not recieve my bill on time.
    I have allready register for dublicate bill in karol bagh vodafone custmer care branch.
    This problem occure in every month.
    I am very irritate.
    so please send my bill on time. and please send my internate billing password.


    regards,
    Ashutosh kumar
    [protected]
    IAM1Y 8mothWAE OLD VODAFONE COSTUMER PLEASE GIVE ME CODE OF DEACTIVATE CALLERTUNE.
    pls arrange to send Islamic caller tunes codes

    thanks / regds
    Manoor
    hi i want kiss kiss song from chris brown as my callertune. i have searched it manytimes still i am not getting it so plz send the callertune code to my e-mail.
    hiiiiiiiiiiiiiiiiiiii
    how can i deactivate the vodafone caller tunes and miss call alert??????
    i want song of in the end(hybrid theory)from linkin park as my caller tune.plz send me the caller tune for my e-mail...
    type CAN CT and send it to 111
    ifthat doesnt work try DCT CT and send it to 111...
    dont worry u can try both because any msg to 11 is free
    I WANT TO DEACTIVATE / REMOVE MY CALLER TUNES FULLY. NOT EVEN THE THEME SONG OF THE VODAFONE . I ONLY WANT NORMAL RING TONE.MY MOBILE NUMBER [protected]
    hey i wana set - linkin park - In The End as my vodafone cell caller tune but im nt getting da code of dis song...so plz send me da Caller Tune code as soon as possible !!
    pls give me code for the song "tu mera dost hai" from the movie yuvvraj.i have tried my level best to find on net but could not .i have vodafone prepaid connection
    thanks
    mahipalsingh
    Pls send me the code of song "Guzarish" from the movie "Ghajini". I tried a lot to find it on vodafone website but i couldn't. I have Vodafone Prepaid Connection.

    Thanks
    Rahul
    Please send me the code for 'Follow me' song by Uncle Cracker for caller tune...and i have Vodafone postpaid connection... I am searching this on website from ages... no luck :( so please help me out...

    Cheers,
    Leena
    Pls send me the code of song "Guzarish" from the movie "Ghajini". I tried a lot to find it on vodafone website but i couldn't. I have Vodafone Prepaid Connection.

    regards
    sudipta
    I saw in ghajini trailer for seeting ghajini callertune we have to dial some number i have tried a lot to set guzarish song from ghajini but i can't set it i have searched in site also but i couldn't find it So please get me the code for guzarish song from ghajini i have postpaid connection
    Pls send me the code of song "Guzarish" from the movie "Ghajini". I tried a lot to find it on vodafone website but i couldn't.
    Hi plz send me the code for the caller tune from the movie Gajni, song: tu meri adhuri..
    Hi plz send me the code for the caller tune from the movie Gajni, song: tu meri adhuri pyaas pyaas
    Hi plz send me the code for the caller tune from the movie Gajni, song: tu meri adhuri pyaas pyaas
    Please send me the code for setting "Tu meri adhuri" as my caller tune, I am unable to find the code for this superb song from GAJNI...many of my airtel friend already got that...so do something needful...
    pls give me guzarish code gajini callertune pls
    send me da caller tune code of "akashadeshana" frm meghasandesham
    i am an airtel subscriber nd i dont get the code for my december in hybrid theory
    Hi plz send me the code for the caller tune from the movie Gajni, song: tu meri adhuri pyaas pyaas
    hey i wana set - linkin park - In The End as my vodafone cell caller tune but im nt getting da code of dis song on your the vodafone site...so plz send me da Caller Tune code as soon as possible !!
    hi
    sir i m chirag pls give me aashiq banaya aapne song code "aa karib aa" its urgent
    Hi plz send me the code for the caller tune from the movie Ghajni, song: tu meri adhuri pyaas pyaas...
    dear sir plzzz send me caller tunes codes latest bollywood songs and film iam waiting for ur reply.
    i want the caller tune of malhari vari, from the film aga bai aera cha...plz send me the code of that song...?
    My Mobile No.[protected]
    Pls send me the code of song "Guzarish" from the movie "Ghajini". I tried a lot to find it on vodafone website but i couldn't. I have Vodafone Postpaid Connection.
    plz send me the code for tu meri adhuri ...gajni
    Hi plz send me the code for the caller tune from the movie Gajni, song: tu meri adhuri pyaas pyaas
    plz send me the code for tu meri adhuri ...ghajni. mobileno [protected].
    pls mail me ghajni callertunecode TU MERI ADHURI or sms to [protected]
    I am vodafone postpaid customer from last three years, want to activate callertune pls. send the details of different callertunes with their codes and tell the procedure how to activate on mobile?
    Hi Please send me the code for the caller tune from the movie Gajni, song: tu meri adhuri pyaas pyaas
    Hi Please send me the code for the caller tune from the movie Gajni, song: tu meri adhuri pyaas pyaas
    pls impro network problem in kanjur marg & Pls send or give a call from you'r coustomer care & pls send new caller tune Just like film of gajini song (kase tum mujhke mill gai)
    The following song code is wrong for the corresponding film.from
    the film"guna" song "Unnainaan" "code= 44176"

    can u send d correct code.
    hi,


    i have tried a lot on vodafone site to find out ghajni caller tune, but i doesn't find that.kindly send me the code of "kaise mujhe tum mil gye" from the movie ghajni. asap...

    regards

    abhay
    Hi Please send me the code for the caller tune from the movie Gajni, song: tu meri adhuri pyaas pyaas
    hi sir i'm mukesh please send me code for the caller tune from the movie Gajni, song:bahka main bahka bahki hawa see ayi manjil manjil
    sir,
    plz send me how to change my callertune into a new song "o jaana" of the recent movie raaz 2.send send me the codes. And also send me how to activate it...plzzzzzzzz
    i have tried a lot on vodafone site to find out ghajni caller tune, but i doesn't find that.kindly send me the code of "kaise mujhe tum mil gye" from the movie ghajni. asap...
    regards,
    manasvi
    hiiii, my number is [protected], pls send me the code for the caller tune from the file "Ghajini". the song is "Kaise mujhe tu milgayi, kismatpe ayena yakin"
    Kindly inform me the caller tune code of" Tu mujhe yaad aha gae "of ganjini.

    Prompt reply is highly appreciated
    I required caller tune code for all ghajni songs
    i want to caller tune
    film ; rub ne banadi jodi
    song;tuj me rub dikta hea
    sir, i wnt to set d song zindagi kahi ghum hai sang by zubin as my caller tune ...i m nt gting d code...so plzzz hlp me out...hoping 4 ur positive anticipation...
    plz send caller song list
    can you plz send me the code for the song 'soniyo'from the movie 'raaz'
    Hi,
    Please send me the code of setting the Caller tune "Tu meri adhuri Pyass pyass" of hindi movie "Ghajini" and please do it fast.

    Thanks & Reagards,
    Poojan Goel
    [protected]
    Discontinue unsolicited services
    This is with ref to some vague activation of some text based services of http://igmobi.com of which I am unaware of. This auto activation has been deducting money from my balance, sometimes at the rate of Rs 10 a day, whilst I am not using my mobile for any such services.
    This is a request to please deactivate the subscription immediately and refund the amount wrongly or forcefully deducted from my account .

    Thank you.
    Mobile no: [protected]
    hi, i posted a complaint in one of vcc, they have replaced my account but not yet changed my desire caller tune, if possible can u tell me code of namasukemayindi song CT from the movie nuvve nuvve, i'l b very thankful i[censored] can give it to me
    hi, can u pls mail me the hello tune code for ghajini song behka...
    please send me the callertune code for the song 'o jaana' from raaz 2.i'll appreciate i[censored] send it by today in my mail id.thankyou.
    hey...i wanna set my caller tune LEAVE OUT ALL THE REST (LINKIN PARK)...And vodafone is not having even one song of linkin park...please do something about this...
    Hi,
    Please provide me amir's new Hindhi Gajani film Caller Tune, caller Tunes Is kaise Muze Tum Milgayi


    Thanking You,

    Saniya
    i want callertune of madonna 4 minutes
    Please send me the caller tune code for "Kaise mujhe" from Ghajini...Plsssssssssss
    Please give me the caller tune - Green Green Grass of home by Tom Jones, its a country song if you need it I can send it too.
    hi i want a song veesum kaatruku from the film ullasam, and i need a song enswasakatre from enswasakatre film, could you please send the caller tune activating codes through my mail, pls respond me as soon as possible... thank you...
    hi please send me the caller tune activating codes for the following songs, "veesum kaatruku" song from ullasam film & "enswasa kaatre" song from enswasakaatre film
    its really hard to look up for international songs and you leave with a complete dissappointment not finding what you want, i wanted to put up Chris Brown Forever or With you but to my dissapointment lead me to no where making me spend for hours over the phone as well as over the net. my bro uses Aitel and he has this all new and cool callertunes, so with this i think airtel is not onloy concentrating to the indian public but as well as the whole younger generation as well as all diversity of people.. hope i havent written anything bad but still i really like hutch because of its conversion into Vodafone.. sounds more International... Anyways drop me a message if you got codes for this..
    plz provide me caller tune code "Thujhe milke laga" song from "Raaz 2"
    Hi i want to set a song from LINKIN PARK as my caller tune
    But I'm not getting it
    Can I record and set it
    If yes then how??
    So, please could u help me with that...
    Dear cc,

    please send me the code for TU MERI ADHURI song from Ghajini.

    Saradhi
    [protected]
    Pls send me the code of song "shano shano" from the movie "yuvraaj". I tried a lot to find it on vodafone website but i couldn't. I have Vodafone Prepaid Connection.
    Hi,
    I want the caller tune code of 'kareeb aa' song from the movie " Aashiq banaya apne"
    Hi I couldn't get this code after a more time spend so pls send the code for the caller tune from Movie :- Main prem ki diwani hoon.
    Song:- Kasam ki kasam h kasam se
    My name is karan. My mobile no: is [protected]. I want to know about caller tunes codes. I[censored] have russian caller tunes code send the codes. If not. Then send some english songs code.
    i want caller tune of Raaz-2 ...soniyo
    i want linkin park caller tune in vodafone...
    please send the details to deactivate call tune
    Hi plz send me the code for the caller tune for islamic Main Madeene chala main madeene chala phir karam hogaya main madeene chala
    Please send me the Caller tune Code of "Bahoo ke Darmiyaan" from Khamoshi or

    "Bin Tere Kya hai Jeena" from Woh Lamhe.
    hi, please send me the code for caller tune From the movie Raaz-2, song; Tu de de mera saath. please forward me the code. My num is [protected]
    Hi plz send me the code for the caller tune from the movie Khakee, song is WADA RAHA
    Hi,

    Can u plz send me caller tune code for kaise mujhe tum milagyi from ghajni movie

    I'm unhappy with the vodafone customer care service representatives...They are rude most of the times and they dose not have telephonic ethics...
    GIVE ME CODE OF KIVEN BHULEGI FROM AA GAYA BANJARA
    code of KIVEN BHULEGI from AA GAYA BANJARA
    plz send me vodafone caller tune code for ``soniyo'' from movie RAAZ 2
    plz send me airtel caller tune for "AE KHUDA TUNE YE MOHABBAT BANAI KYO HE, GAR BANAI HE TO ISAME JUDAI KYON HE"
    plz send me VODAFONE caller tune CODE for "AE KHUDA TUNE YE MOHABBAT BANAI KYO HE, GAR BANAI HE TO ISAME JUDAI KYON HE"
    i want callertone codefrom Movie :- Main prem ki diwani hoon. (vodafone)
    Song:- Kasam ki kasam h kasam se
    how to get callertune code?
    not connect customer care no
    sir

    MY VODAFONE NO IS [protected] MODEL ( HANDSET MOTO V3I ) ACTULLY NET ACTIVE BUT NOT PROPER WORKING ( GPRS NETWORK IS NOT AVAILABLE ) WHY

    SO SEND BROWSER SETTING WITHOUT FAIL AND CONNECT CUSTOMER CARE NO
    sir,
    maina yeha connectn [protected] 6mnth ho gaye liya maina bhaoout baar MODEL TOWN JALLANDHAR, LADOO WALI RD JALLANDHAR, gaya isa pre paid kar dey per koi soonna ko raazi nahi ha aisa kyo kya custmoer PRE-PAID nahi karwa sakta, mujhe jawab dey ???????????
    hi,


    plz provide me the caller tune code of 'kareeb aa' song from the movie " Aashiq banaya apne" ...
    mere ko rajasthani callre tunes chahiye
    to muje rajashthani shabhi callre tunes E-mail jarur karna plzz...
    MUJE RAJASHTHNI caller tune CHAHIYE TO PLZZZZZZ MUJE e-MAIL KARO RAJASHTHI caller tune.
    MERA MOBILE NO [protected] VIPUL (HIMMATBHAI) IS MY PAPP.
    hiiiiiiiiiii
    pls give me code for the song "kasam kikasam hai kasam se humko pyar hai sif tumse"from the movie main prem ki deewani hoon.so plz send me Caller Tune code as soon as possible !!

    Thanksssssss

    Shilpaa...
    I want to listen to vodafone caller tune before setting the caller tune, pls provide the web site or dial no where i will not be charged
    i want to make a song of linkin park i.e what i have done...
    kindly make my caller tune of linkin park's song that is what i have done
    hi
    Send me Soms Romantic caller tune
    i wan't deactivate my callertune

    plese sir go fast, because i am a prepaid coustmer


    my phone number - [protected]
    please tell me this number details [protected]
    i want the caller tune code for aa kareeb aa of aashiq banaya apne so plz send it as soon as possible...i will be waitin...send it on my id...
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      S
      Shankar Narayan
      Mar 27, 2008
      Resolved
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      Resolved

      SUB : Unsolicited Marketing & Sales Calls
      REF : Mobile No. [protected]

      I have been using Hutch / Vodaphone Prepaid Mobile No. [protected] since Nov, 2004.

      During the past 6 months or so, I have been constantly bombarded with unsolicited marketing / sales calls and SMSs which is proving to be a real irritant and is creating lot of inconvenience to me. Also, on couple of occasions, my account has been unanimously debited by Rs. 30/- / Rs. 25 etc. Initially, I ignored it thinking that by mistake it would have occurred but to my dismay such occurrences did not stop and I had to approach your outlet at S.V. Road, Malad (W) to complain about this and once they credited Rs. 21 but balance Rs. 9 (service charge) they did not.

      In spite of numerous verbal complaints to your outlets in Hypercity, Link Road, Malad (West) and S.V. road, Malad (W) still this type o[censored]nsolicited messages and amounts are getting debited to my account. For the last couple of days, my account has been unilaterally debited as under :

      24/3/08 Available balance Cr. Rs. 167

      24/3/08 : Dr. 31
      25/3/08 : Dr. 25
      26/3/08 : Dr. 30
      26/3/08 Cr. 30

      26/3/08 Available balance : 111

      From the above you will observe that during the past 24 hours, my account has been debited with Rs. 56 on the pretext of “downloading caller tunes” which was not requested.

      I ask you to immediately take strict action against whoever is responsible for these acts within the next 48 hours and inform me in writing failing which, I will be constrained to take up this matter further as deemed fit including approaching the Consumer Redressal Court and the media.

      This type of occurrences could not have happened without the knowledge and concurrence of Vodaphone and whatever excuses or justification, which are being provided by your sales / service agents do not carry much weight.

      In view of what is mentioned above, I immediately request you to acknowledge receipt of this letter and take corrective remedial steps to ensure that in future no such unsolicited messages / SMS and unauthoriised amounts are deducted from my account.

      Yours sincerely,

      S. Shankar Narayan
      Aug 14, 2020
      Complaint marked as Resolved 

      Vodafone Prepaid — Unsolicited deductions for services not requested

      Dear Sir/Madam,
      Vodaphone Chandigarh is stealing from it's prepaid mobile users!!!!
      Surprising! How Vodaphone Chandigarh is stealing funds from it's prepaid subscribers! It seems they have targets to accomplish! They are cheating by sending SMS that your service is activated as per your request, when one has not asked for it.
      Even after complaining to them to stop the service the money is not refunded. We are at their mercy as we prepay them.
      In one day they deducted Rs. 90 for 3 services that my wife did not subscribe.
      Their was a call from sales staff who introduced himself by a certain name, when told to stop calls and refund the deducted amt. and warned of consequences and to give his name to make complaint against him. He gave another false name.
      Hi Aslam,

      We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yh4qaru and we’d be happy to help.

      Regards,
      Vodafone Customer Care.

      Vodafone — Unrequested Services added for prepaid number and money deducted

      I have a prepaid number from vodafone. Today(26/05/2010) suddenly I received a message saying that my caller tune has been activated. When I dd not put any such request in. When I sent an sms saying I want to cancel it. I received a message saying 30 rs has been deducted from my account for monthly charges. That was not all I also receive another message saying ASTRO has been activated for my number and 30 rs has been deducted for that too. I never asked for those things. I have no idea how these got activated.

      If there is some way vodafone can restore my balance they should. Or atleast the public should know about these cheatings by the service providers
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        christopher p coutinho
        from Mumbai, Maharashtra
        Mar 26, 2008
        Resolved
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        Resolved

        all out going calls are getting rejected
        Aug 14, 2020
        Complaint marked as Resolved 
        Respected Sir,
        I am to statethat my mobile no is [protected] and my iyear cativation is upto[protected].Since i recieved a message from your company, keeping this in mind, i have activated my mobile No:[protected] for lifetime activation on 4-7-2008 at malakpet vodaphone store. But from[protected] it is deactivated permanently. i called even to the customer care centre and enquired about it 48 hours back.till now there is no reply . Kindly look into that matter.
        my sim card is not working i.e no incoming no out going.when the sim is inserted the tower shown by the mobile is nil.
        Dear sir,
        My vodofone all outgoing calls showing rejected.. When i am doing the call that time connecting shown rejectd.. Pls resolve the issue.
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          Arun Bhardwaj
          from Delhi, Delhi
          Mar 25, 2008
          Resolved
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          Resolved

          Sir,
          From last few months I am facing this problem number of times that whenever i made a call to some number I will be able to hear the other persons voice but he will not able to hear from my side.
          My vodaphone Mobile number is [protected].Please rectify this problem on an urgent basis.
          Thanks
          Arun...
          Aug 14, 2020
          Complaint marked as Resolved 
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            Sachin
            from Gurgaon, Haryana
            Mar 25, 2008
            Resolved
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            Resolved

            Hi All,

            My name is Sachin, and I am using a Vodafone post paid conncetion for last one year. Twice in 4 months duration services to my phone connection were barred even after paying the monthly bill. In decemeber, I paid my cell Vodafone phone (# [protected]) bill (amt: Rs. 2420) thru cheque to collection agent. started receiving the message please pay your bill, so I called up the agent, he told that bill has been paid and due amount is zero. So I checked my bank account statement, it did not reflect in it and then called the Vodafone customer care but they failed to provide me any information about it. And on 17 Dec morning I received a SMS that services has been barred, To avoid further hassles, I paid the bill thru Credit card via IVR, then too I didn’t received a confirmation SMS. After enquiring the customer care, I received 2 SMSs confirming that its being processed, but no confirmation about the payment. Next day I received a 2 SMSs that the bill amount has been credited but still my calls were barred. Meanwhile I called the customer 4-5 times all the customer executive said that there is no due balance and the services will start within 1 hr, 2 hr, immediately. Even one of them said that his senior will call me back, but no one reverted.

            After the cheque expirence, I opted for the ECS facility in March, again one day morning I noticed that my outgoing calls have barred. SO chechked with the customer care the said that they have note recived my bill payment. Then checked my bank account statement which showed that bill amount was deducted. For 2 days I followed with customer care to chekc up whats wrong now. Even I submitted them the Transcation Id of ECS, they gave only one answer that the payment is not updated, please call after 24 hours. Still they have resolve the problem 20 days for them to update the payment, strange. Vodafone is solely responsible for losses I have to bear. . If required I could present all the SMS interaction with Vodafone.
            Aug 14, 2020
            Complaint marked as Resolved 
            post paid bill
            Dear sir/madam
            I want to know that my welcome letter.
            Till now I don't have get this.
            Thank you very much for your co-oparation in
            this matter( My post paid number is [protected])


            Yours faithfully
            [protected]
            Mr.Mithun das
            Hi,

            I had a vodafone post paid number till last night i.e. 31/03/2009.
            When i woke up today the sim wasn't working. i checked with the Vodafone center at thakur village and the customer service lady made me wait a good 15 minutes while she consulted her seniors.

            Then she asked me whether the mobile number was being used for tele marketing purpose to which i refused. She wanted me to give in writing that the number isn't used ffor tele marketing purposes.
            Instead of giving such a baseless letter i found it better to discontinue the phone.

            I realised after seeing the current bill that i had used the number very sparsely for making calls. I had made use of the 10 ps / sms scheme most of the time. But it was never ever used for tele marketing.

            Would like to know from Vodafone authorities how they have came to this assumption.

            Or do they feel that the customer who isn't using the phone connection for calling is of no use.

            Thanks n Best Regards,
            Chetan Kuckian
            I have two vodafone no's one is [protected] & second is [protected]. I had an outsanding bill for [protected] but vodafone disconnected the services of my another no ([protected]). I want written clarification. for the above statement..
            I have two vodafone no's one is [protected] & second is [protected]. I had an outsanding bill for [protected] but vodafone disconnected the services of my another no ([protected]). I want written clarification. for the above statement..

            Regards
            Kabir Walia

            Vodafone — Barred calls even when payment was made

            We have 7 (Seven) CUG connections under A/C no 5.11847 Payment for all 7 numbers was made for April 2011 Bill on 11.05.2011 (due date 19.05.2011) at Vodafone Center, Mangaldas Road, Pune 411 001. All seven numbers are under our company name Aircool Services and one cheque was paid for total amount for 7 numbers.
            Vodafone credited entire amount against one number and barred all outgoing calls for other 6 numbers for good 8 days.
            Inspite of various emails & calls to their CC they did not restore connections. In normal course also we find that their network is busy. In our opinion the services are being barred claiming ignorance fraudulently as they are giving probably 10 times more connections than their network can handle. It is high time that Telecom Regularity Authority investigates so that general public is not fleeced.
            Nanik Lulla
            Aircool Services
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              R
              Rajendra Kumar
              from Chennai, Tamil Nadu
              Mar 24, 2008
              Resolved
              Report
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              Resolved

              Hi,

              I am using Vodafone (Hutch) from last 5 years and I am using postpaid plan of N-399 from last two years or more.
              I was not having much usage according to this plan but I opted this plan for my future as I heard that this plan is for limited period.
              My some of the future objectives for opting this plans were:

              1. Using 1000 free Hutch to Hutch STD calls when my friends and family members will be working out of station.
              2. Using 1000 free local Hutch to Hutch when my wife and parents will be having a cell phone.
              3. Using 1000 free local SMS, by sending to my family and friends.

              At that time when I opt this plan, I was not using the above facilities as none of my family members or friends were out of station and my family members were not having cell phone. But still I paid more than I needed for just using the above features in future when required.

              But shockingly Vodafone has changed my tariff plan's features and the whole scenario is now changed.
              Now some of my family members are out of station and are having vodafone numbers BUT now I do not have any free STD or local calls to Vodafone numbers.

              By this change of plan, Vodafone had ruined my investment of holding this plan for future use.

              Vodafone just sent me one SMS to inform this change of plan and I was shocked and felt cheated after I read that SMS.
              Aug 14, 2020
              Complaint marked as Resolved 
              wow
              True.
              I too am a vodafone customer since 3 years now and due to high local call usage and a moderate STD usage, used the 399 plus plan, and today i realised that the company has modified the plan to remove the 1000 hutch to hutch local free minutes and they have also removed 1000 free hutch to hutch sms's.
              when i spoke to their representative on customer care, he said that the plan never had any of these features t all.

              Highly unprofessional and a pathetic customer service.
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                V
                Vishal SIngh Ghosh
                from Mumbai, Maharashtra
                Mar 24, 2008
                Resolved
                Report
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                Resolved

                My SIM card is blocked and asking for PUK Number. My SIM no is [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                Dear Sir(Customer Care Center),

                I am facing problem of PUK number from[protected].Now I am in roaming so Please help a soon as possible. My number is [protected].Please send PUK number on my brother ID.
                Plz send me my PUK number, my phone asking for it. My number [protected]
                my sim card is bloked and asking for PUK number... so please help... my number is [protected]
                i losed my puk no. thats why my sim is block.my no is [protected]. i want urjently required.please.
                lz send me my PUK number, my phone asking for it. My number [protected]
                Plz send me my PUK number, my phone asking for it. My number [protected]
                My vadafone sim is block by puk code.can you provide my puk number?my mobile no is [protected].thanks.
                My SIM card is blocked and asking for PUK Number. My SIM no is [protected]
                my sim number [protected] is bloked
                I live in Spain and cannot remember my phone number or PUK number. When i switch my phone on it askes me for my PUK ive searched high and low for the box but couldnt find it :( the only thing i have is the number on the SIM card[protected]. If anyone could possible help me and get back to me asap. I also live in a field so its rather hard for me to get to the vodafone shop. I have also phoned 123 and they told me i would have to go to the shop but that would take me all day >:( someone help please. thanks.

                Prepaid — PUK Number

                i want my PUK Number My Number is [protected] and my sim no. is[protected]H
                i have allready compalin to bsnl cusomer care and my complain no. is L[protected].
                Dear sir,
                my sim is blocked. please send PUK number urgently.
                My phone is asking to insert sim even after i inserted my sim...its asking for puk code..please send the code to my email id
                My phone is asking to insert sim even after i inserted my sim...its asking for puk code..please send the code to my email id
                I want to know the puk no of my mobile no:- [protected]

                please provide me as soon as possible
                My vadafone sim is block by puk code.can you provide my puk number?my mobile no is [protected]
                My vadafone sim is block by puk code.can you provide my puk number?my mobile no is [protected]


                my SIM card SL 89911
                30020
                21947
                2373
                My vadafone sim is block by puk code.can you provide my puk number?my mobile no is [protected]

                my SIM card SL[protected]

                [protected]@yahoo.co.in
                my sim card is blocked and asking puk number my phone number is [protected]
                My vadafone sim is block by puk code.can you provide my puk number?my mobile no is
                [protected]
                my no has been blocked and asking for puk. will u just provide me my puk no.my cell no is [protected]
                my sim has been blocked & asking for puk.can u just provide me my puk no. my cell no is [protected]
                i[censored] can't provide me my puk no then pliz 4 god sake don't try 2 be the most dominant cellular company in the world .
                hi...customercare...

                my sim is blocked...it asks PUK number...please give information...
                Thanq...
                hi...customercare...
                my sim is blocked...it asks PUK number...plz give information...my mobile number is [protected]. My sim number is HLR[protected].
                PLEASE HELP ME WITH THE PUK NUMBER.MY PHONE IS ASKING FOR IT.MY PHONE NUMBER IS [protected]. PLEASE HELP ME SOON.
                Plz send me my PUK number, my phone asking for it. My number [protected]
                My sim card is blocked. Although i have the correct PUK code (which i took from customer service number 111) it isnt working.Help me.
                please give me PUK Code No
                My Mobile No is [protected]
                My SIM card is blocked and asking for PUK Number. My SIM no is [protected]
                My vadafone sim is block by puk code.can you provide my puk number?my mobile no is [protected].thanks.
                My vadafone sim is block by puk code.can you provide my puk number?my mobile no is [protected] new delhi
                my phone is asking PUK number.my phone no is [protected]
                my sim number [protected] is bloked
                my sim number[protected] is bloked
                My vadafone sim is block by puk code.can you provide my puk number?my mobile no is [protected]
                my sim is block by puk code. acu provid my puk number plz!!
                my mobile no is [protected]
                i need a puk code for vodafone prepaid no [protected]...
                please replky urgently
                My vodafone sim is block by puk code. can you provide my vodafone puk number plzz? my mobile number is [protected]. plz send me my puk number .
                plz send puk num 4 my sim [protected]
                My SIM card is blocked and asking for PUK Number. My SIM no is [protected].
                sir my sim blockd asking puk code
                please help me
                my no is [protected]
                please send me my puk number as my sim is blocked and i am unable to access my phone...my mobile number is [protected]
                My SIM card is blocked and asking for PUK Number. My SIM no is [protected]
                Dear Sir,
                I want to know the PUK for my mobile...Where can I get it from?
                Sir.. my phone is stuck n asking for thr PUK no. My sim no. is [protected]

                Plzz send me the PUK code to my email id as soon as possible.
                sir my sim has been blocked..please provide me a PUK number...my vodafone number is [protected].
                SIM card is[protected]..
                my phone no. is [protected] & sim card no. is H[protected]
                puk cod phone[protected]
                i want to know my puk code my no is[protected]
                what is my no.of PUK code
                hello sir,

                my sim has been blocked...my mob nos is [protected] and my sim card nos is HLR[protected]
                my sim card is blocked and asking for puk number.my sim no [protected]
                puk code for my mobile number [protected]
                my mob no [protected] please give puk number
                My SIM card is blocked and asking for PUK Number. My SIM no is [protected]
                my mobile number is [protected]...my sim is blocked by puk code...plsss provide me my puk number...i am from west bengal...
                send me puk no. of following mobile no.[protected]
                my sim card is blocked and asking for puk no. my sim no.is [protected]
                my sim has been rejected today because of repeated entries of incorrect pin numbers...i was also asked my puk number. what sould i do? please help me as soon as u can.
                i want vadafone puk code.can you provide my puk number?my mobile no is
                [protected]
                My vadafone sim is block by puk code.can you provide my puk number?my mobile no is
                +91-[protected]
                my mobile no.[protected] puk code required
                please give me PUK Code No
                My Mobile No is [protected]
                pls help me i have vodafone prepaid number is [protected] and i call somthing that saying this caal is rejected what are the cheap service . i submit the my proof and don't work my no. pls accept this mail and fast acction this topic.i have send the one copy consumer coat . take the acction .
                my sim number is [protected] serial no is[protected]
                give ne puk number my sim was blocked
                Hello sir my mobile number is [protected] puk locked pleaze send unlocke code fast
                puk
                sir
                my number [protected] is blocked and its asking for PUK no.

                Vodafone — puk number

                plese send my puk nomber ma sim card is [protected]
                My vadafone sim is block by puk code...
                can you provide my puk number?
                my mobile no is [protected]
                please do make it as soon as possible...
                my sim card is blocked and asking puk number my phone number is [protected]
                Hi Ashpak,

                We hope you have the PUK number now! Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We would be happy to help.

                Regards,
                Vodafone Customer Care.
                My Mob.no. is [protected]- I want PUK No.
                my phone wants sim puk numbers so please send me puk code on mail or[protected]
                My SIM card is blocked and asking for PUK Number. My SIM no is[protected]
                my phone is locked please send me the puk code fast
                i need the puk code urgent my phone is lost
                my number is [protected]
                my vodafone sim is blocked and is asking for PUK code. i dont know it. plese help me. my sim no is [protected]. mumbai
                send puk code for [protected]
                My SIM card is blocked and asking for PUK Number,
                my sim number is -[protected]
                My SIM card is blocked and asking for PUK Number
                mobile number is [protected]
                My SIM card is blocked and asking for PUK Number. My SIM no is [protected]
                my sim is blocked plz send puk code to my email urgently my mobile number is [protected]
                my vodafone puk is disabled and the sim is blocked.my mobile no. is [protected].please help me out.
                Dear Sir(Customer Care Center),

                I am facing problem of PUK number Please help a soon as possible. My number is [protected].
                Please send PUK number on ID. [protected]@yahoo.com


                my SIM card
                89912
                72140
                05398
                333 1
                NEW

                do reply ASAP
                [protected]
                i have recent a problam with my puk number plz send me my puk number on my email address ([protected]@yahoo.com)
                my mobile number is [protected]
                My vodafone sim is blok by puk code.can you proide my puk number? my mobile number is [protected]
                my sim card is blocked and asking puk number my phone number is [protected]
                My vadafone sim is block by puk code.can you provide my puk number?my mobile no is [protected]
                my Sim card is blocked and asking for PUK number... so please help... my number is [protected]
                and send please another no-[protected]
                my vadafone sim is block by puk code.can you provide my puk number?my mobile no is [protected] please send me puk no on [protected] my name is dinesh singh mail id [protected]@hotelcitylite.com
                my vodafone sim is block by puk code.you provide my puk number?my mobile no is [protected]
                My vadafone sim is block by puk code.can you provide my puk number?my mobile no is
                [protected] Karnataka
                My SIM is bloked and I need an PUK number urgently.My SIM number is [protected]

                Vodafone — about PUK number

                I want to get the PUK no. the SIM card which is blocked due to wrong PIN number. My mobile no is [protected] and sim no is[protected]-61790
                My vodafone sim is block by PIN code.Can you provide my puk number?my mobile no is: [protected]

                sim no.
                89911
                50004
                10353
                61790
                My SIM card is blocked and asking for PUK Number. My SIM no is
                [protected]
                my vodafone sim in block by puk no my mobile no is [protected]
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                  R
                  RALLABANDI ANANTH
                  from Bengaluru, Karnataka
                  Mar 24, 2008
                  Resolved
                  Report
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                  Resolved

                  Sir,
                  My mobile number is [protected], I have been the customer of Vodafone for the last 20 days only, inspite of my complaint with customer care, not to distrub me with the promotional offer calls, quite often I have been called several times in this regard. In addition to this I ended up loosing roaming charges too for listening to promotional offers, as my 10 years old son accidentally accepted the call. The same may please be looked into.
                  Thanking you,
                  R Ananth
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  sir,
                  i have activated the sim and automatically the cricket sms have been activated, so please de-activate that mysim no.[protected]
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                    A
                    Anilkumar Shetty
                    from Chennai, Tamil Nadu
                    Mar 23, 2008
                    Report
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                    my cell no is [protected]...this no is not working since yesterday...all my work has crippled due to the stopage of my cell services

                    i would kindly request u to look into the matter as early as possible.


                    thanking you,

                    Anilkumar Shetty
                    My father aged 84 years was using a prepaid phone with life time validity number [protected] for quite some time.All of a sudden this facility was snatched from him without informing him .He has lodged his complaint at local office but of no avail.
                    I have a vodaphone connection no [protected].the connection onthe name of my son nagendra singh but used by me. because he is studing away from delhi.my plan expired on 29 aug 2008. but again activated with advance rental rs 989.i request to distribute the rental in instalmentand but they not agree.i want suggest that advance rental should be in istalment if custmour not in possion to paid.2nd thing rs 41 caller id charge by coy it is totally false not charged by coy.3rd thing tax should be taken only the call not on other valu. 4th thing penality on the bill not paid during month should be not more than 5% it is normal intrestbut coy charge rs 100 direct it is so more.i think top management of coy willconsider my genuan complaint most of custmor suffring above prob.
                    thanks
                    TO
                    CUSTOMER CARE

                    PLS REFER TO MY VARIOUS COMPLAINTS OVER YR CUSTOMER CARE NO SOLUTION HS BEEN TAKEN. PLS TAKE URGENT ATTENTION TO RECTIFY MY BILL. THE DETAILS OF MY COMPLAINTS ARE:-

                    1. THE BILL OF MY TELEPHONE IS RS. - 152 AS ON DATE WHEREAS THIS CONNECTION IS PREPAID HOW THE EXCESS AMT HAS BEEN CLAIMED BY U WHEN THERE IS NO BALANCE AMT. IN MY MOBILE.

                    2. UR CUSTOMER CARE EXECUTIVE TOLD ME THAT INTERNET N OTHER FACILITY ARE USED IN THIS MOBILE BUT THERE IS NO FACILITITY ACTIVATED IN MY MOBILE



                    3. THERE IS 98 BONUS MIN. AVAILABLE WHICH IS NOT YET UTILIZED STILL THE BALANCE IS - Rs. 152,

                    4. MY BAL. BEFORE RS. -152 WAS RS. 78. IT MEANS U HV CHARGES RS. 230 EXTRA.

                    5. CALLER TUNE HAS BEEN AUTOMATICALLY ACTIVATED BY U WITHOUT MY CONSENT.

                    6. THERE IS ALWAYS INTERFERENCE AND CORSS CONNECTION IN MY MOBILE.


                    PLS CORRECT MY BILL IMMDLY WITHIN 24 HOURS OTHERWISE I WILL BE LODGE AN FIR FOR MISUSING MY PHONE WITH THE HELP O[censored]R DEPTT.
                    PS: KINDLY DEACTIVATE GPRS SYSTEMS IMMDLY FROM MY FOLLOWING MOBLES [protected] - POST PAID CORPORATE CONNECTION[protected] - PRE PAID[protected] - PRE PAID AD ON CONNECTION ANY AMOUNT DEDUCTED ON A/C OF GPRS SYSTEM FROM THIS DATE WILL BE YR RESPONSIBILITY. PLS REVERT EXCESS CHARGES I.E. RS. -153 ON MY PHONE NO. [protected]. RDS N HAPPY NEW YEARS.
                    FM RAJ KUMAR
                    D 97 MMTC COLONY
                    MEHRAULI ROAD
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                      P
                      Parv Arora
                      from Bengaluru, Karnataka
                      Mar 22, 2008
                      Resolved
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                      Resolved

                      I am using vodafone commection (previously Hutch) since 4 years. I ma completely not satified with service but my number is very much distributed. Now i want to convert my connection to Prepaid but company (customercare, strore executives, collection agents) is refusing my from 4 months. I m really in problem. Please solve my problem otherwise tell me the way for consumer court. My phone no is [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      Vodafone Essar — poor customer service

                      This compliant is regarding the poor customer service provided by tVodafone Essar company in activating a replaced sim.

                      I had struggled for five days with out out-going service from my mobile for the replaced sim.

                      The customer care number is the worst process to contact regarding such issues, which i have ever seen. But some how i could manage to lodge the complaint for Ten times of 50 trials.

                      Inspite of lodging complaints to the customer care, i never received solution for my problem for five days.

                      And finally i personally went to the vodafone customer care office where i took a new replaced sim (secunderabad, AP INDIA) and got the out-going service activated.

                      The way the staff has responded to my problem was very very unprofessional.


                      Arun Kumar
                      Secunderabad, Andhra Pradesh,
                      INDIA - 500 061
                      To
                      The CEO,
                      Vodafone Punjab,
                      Respected Sir,
                      My name is Navdeep, I m dealer of Airtel my address is Village Kalsna, P.O Mallehwal, Teh Nabha, Dist Patiala
                      Sir, in our area No network coverage o[censored]r Company, without ur's company all Mobile Company's (AIRTEL, SPICE, BSNL, etc) network coverage is full. Coustmers of our area need ur network coverage. So It's humble request from me & coustmers of our area to improve ur network coverage. we are very thankful to you.

                      vodafone essar south limited — poor customer service

                      Hi,

                      i had to cancel my vodafone connection and went to vodafone center in perambur.The customer care person refused to take cancellation letter but your hutch care says thats the best way to cancel the connection.This kind of service will not help your customers in anyways.
                      New Vodafone Unhappy to help

                      Hi
                      This is Hansraj using vodafone’s connection for a long time
                      I bought this connection because of good market value of Hutch’s service but service which I am getting from Vodafone is very very bad.
                      This is second time happing with me when Vodafone stops getting calls form me why Vodafone stops getting calls form customer?
                      I am trying to connect with customer care by dialing (111) throw my mobile no but you have stopped my customer care services. I think you should say UNHAPPY TO HELP.
                      Not only this had even I got a message on 2nd Feb. 2008 from Vodafone that you are getting 200mint. Free from Vodafone to Vodafone on this Sunday. But when I gets my bill there was no discount. I tried to connect with customer care for this but they stop taking calls from my no. then I went to Vodafone’s store and saw them that message which I got from Vodafone they promised me that this time you will get this discount. But again I did not get discount. Just for the sake of 203 Rs. I had to come Vodafone’s store many time. I spend more than 203 Rs. for getting this amount.

                      Presently I am using china’s hand set I wanted to use GPRS services for this when I tried to connect with customer care they said we don’t have this information we can’t help you for this you have to go Vodafone’s store where you will 100% get this solution again I went there for this but even the lady who were attending me did not have experience for this and said that I can’t help you again they start bothering me.

                      I paid advance for a year in the expectation of getting good service from Vodafone but due to there bad service now I would like to take my advance back from Vodafone what ever I paid in the advance for this plane not only this amount I want to compensate for my hassles also.

                      And now I want my same mobile no from Vodafone I would like to go for other service provider with the same mobile no. And really I’ll strongly advice every one that they should not take Vodafone’s connection

                      Really I never face any kind of problems with Hutch
                      But Vodafone is a bundle of problems. I can’t explain every thing in this email but I know one day Vodafone will defiantly loose there all valuable customers like me.
                      Because of there bad customer care services
                      hi
                      My name is Saurabh and i am using the vodafone prepaid earlier hutch and i am very much upset and frustated with the service provider . i am getting the sales and promotion calls like anything . and when i try to customer care i am unable to contact and cust care agent . i am so much upset of these calls from vodafone, they call me anytime it does not matter whether its early morning or late at night . I can't disconnect this number because i had circulated this number to so many people and this the only way to contact . so plz help me out . i m so much Frustated and upset i dont know wat to do . one day i was going to throw my mobile into the dustbin but unable to that also . Seeking for assistance and thanking yuo in Anticipation ...

                      with regards

                      Saurabh Gupta
                      Resolution Expert
                      DIS MOHALI
                      +91-[protected]
                      [protected]@dell.com
                      i not lik the cce servies...thy not confm abt servies & well they not properly lisen our side...

                      Vodafone — Caller tune activation and deduction of rentals on the same without consent.And horrible network experience.

                      My grandfather is using a Vodafone number :[protected]. Where since last how many months some sick caller tune is activated .He is 90 years old and has no intent to activate caller tune . H hardly uses a mobile phone . Somehow after several trial to get connected to call center have finally got rid of the caller tune . However unnecessarily the 30 /- that has got deducted from account so far not been credited .
                      Apart from that he lives in J 1947 CR PARK (GF) NEW DELHI :110019 .Network is pathetic ...
                      To
                      The CEO,
                      Vodafone Punjab,
                      Respected Sir,
                      My name is AMRIT i talk abt the caller song servies which is act in my number [protected] .i talk to sunita, jyoti. & T-L they not confurm how the service is act on my number now thay told if any kind of serv act on u, s no u can call within 72hors plzz tell how i know which service is act on my no kindy regarding this i wont good rezion plzz call back my number becs at custmer care thay not help me kindy solve my problam... my email id is www.[protected]@yahoo.com...i am very thankful to you...i[censored] slove my problam...
                      sir
                      THIS IS AMIT GAMBHIR I USED UR NUMBER [protected] BEOFRE IT WAS PREPAID
                      AND I SWITCH OVER TO POST PAID BUT WHEN I WAS ON POST PAID EVERY 3 DAYS MINE NUMBER IS BARRIED SO FOR THAT I CONTACT TO THE SEC TOR 19 STORE OVER THERE I MET WITH UR RE DHRIAJ HE TOLD U CANT SWITCH OVER AGAIN TO PREPAID
                      AND HE WAS NOTABLE TO SLOVED OUT MINE QUERY IM HARRSED BY UR COMPANY AND STAFF SO I NEED TO DISCONNTED THE NUMBER SO DUE TO UR COMPANY I HAD FACE HUGE LOST AND EMBARSSMNET I M GOING TO COURT
                      THIS MINE DUTY TO TELL U ABOUT THAT BCZ NO ONE IS GOOD IN TO DEAL WITH CUSTOMER . AND UR ASST MANPREET IS ABLE TO SOLVE THAT MATTER IWUD LIKE OT AGAIN GO FOR PREPAID I[censored]R NOT ABLE TO DO THAT SAME U NEED TO
                      SHOW ME THE IN WRITTEN IN COURT THAT I CANT GO FOR AGAIN PREPAID
                      SO THAT MINE DUTY TO TELL BCZ IM GNG TO PRESS AND MEDIA ALSO
                      AND COURT BCZ U GUYS
                      AMIT GAMBHIR
                      [protected]
                      A
                      go to vodafone store and ask them to do that
                      To
                      The CEO/VODAFONE
                      Sir,
                      ur vodafone employee from Jalandhar whose no. is [protected] & [protected] threatened my family and me on my mobile. I lodge my complaint in front o[censored] first and what action u have taken Pl. intimate on mobile no. [protected].Pl. contact
                      and i want some information from u whether ur vodafone company deposit double security for single connection or not as per the TRAI instructions and disconnet any person's phone without any prior intimation or not.
                      Thanks
                      Rajesh
                      To
                      The CEO
                      Vodafone
                      Respected sir
                      I have a Vodafone prepaid connection, bearing ph # [protected] but yesterday on 18/12/08 there was a deduction of Rs. 99.00 from my prepaid account which i'm never aware of cos as per the conversation with the customer care agent Mr. Manish Kumar which was a horrible experience on part such a professional organisation . He said that there was a Hungama pack downloaded from website which i never did, this is just a simple phone for just having contacts & i don't even know how to surf internet over the phone i have checked with everyone about the surfing issue at my home but there is noone who has accessed it moreover i work in an organisation where internet is 24* 7. It's stupid to have access internet over the phone which your company is claiming. Please do the needful to refund my money other wise i'll seek legal recourse against your company.
                      Please do not take it as a threat & revert to this query within 48 hrs which is enough timeframe for any complaint to have a look at as it is the standard in telecom industry .
                      Thank you
                      Regards
                      Munish Gupta
                      To
                      The CEO
                      Vodafone
                      Respected sir
                      I have a Vodafone prepaid connection [protected]
                      I m a dealer and this is my demo number,
                      Many times callertune be activated by company on my number, , when i complaint about it they said this is activated because u press star(*)...but i did not press & i suffered that problem four times..i lost 45 rupees many times.
                      Please solve my problem
                      My alternate Number is[protected]...
                      Respecetd sir,
                      I m using vodafone in Panchkula. My balance was deducted on 20th feb for the services MCI that I have never opted? I dont know even about this service MCI, then why i will opt this service. My number is [protected]. I had regestered a complaint for claiming my balance back on 21st feb. Vodafone customer care executive told me that my balance will be back with in 24 hours and my complaint number is [protected] . Now 3 days has passed, still i havnt get my balance back. After that i went to vodafone store manimajra. They said that my complaint was not regestered and yesterday my contact to customer care was also disconnected. Now i m not able to contact customer care. Vodafone is a big company, then why are they behaving like this with there customers. Its not the matter of only getting my balance back. But its the matter how you behave with your customers. So its my request to vodafone to give me my balance back, so that my trust on vadafone shall always remain.

                      vodafone essar south Ltd. — conversion of connection from prepaid to postpaid

                      I am using prepaid connection([protected]) of vodafone since last three years, few days back I received call from company that there are very good post paid plans and I can convert my existing prepaid mobile number in to post paid. on 23 febuary 2009 Mr. Raj Kumar, employ of vodafone company came to me for necessary formalities which I completed by providing necessary documents and Rs. 500(Rupees Five Hundred only) to the concerned employee, he handed over a temporary cash receipt and duplicate sim for the connection and assured me that the connection will be active within 24 hrs.
                      I waited for the same but after not seeing my connection is activated I called on customer care but every time customer care executive told me that it wil be activated within next 24 hrs, but they did not done anything. when I find my grivence is not resolved I visted vodafone office at Mall road Ludhiana on 4th March 2009 but nobody given damm to my complaint. its more than 13 days now my connection is still not activated. phone no. given by employee Mr. Raj Kumar([protected] & [protected]) and cust care of my prepaid no is also not working.
                      Its been mere harrasment of a genuine customer. I will be thankful i[censored] will resolve my complaint.
                      To
                      The Manager,
                      Vodafone Essar South Ltd.,
                      C-131, Ph. 8, S.A.S. Nagar,
                      Ind. Area, Mohali.

                      Dear Sir,
                      On 06.09.2008 at evenging, as per telephonic discussion with your customer care executive
                      regarding prepaid to postpaid connection[protected] this number.

                      Your customer care executive told me the following package:
                      1. Package : Rs. 299/-
                      2. Talk time : 399 minutes Local or STD
                      3. Rental : Zero
                      And he also told me you cove 399 minutes then the charge
                      1. Local : 040 paisa to vodafone, 60 paisa to other GSM and 1.20 paisa to landline
                      2. STD : Rs.1.30 paisa.
                      Again, he told me you can interest to cheap STD then you pay addition
                      Rs. 31/- for one month, your STD will be Re. 1.00.

                      So, I am agree their proposal and I am interest to prepaid to postpaid connection above
                      said number. I deposit the security money Rs. 500/- Receipt No. CHD 670 Dated 06.09.2008.

                      After two days your other representative come to my house for final verification and
                      he told me package are following:
                      1. Rental : Zero
                      2. Rental of cellertone : Rs. 50/- per month and call rate too high from my
                      prepaid connection. So, I am not activate the connection.
                      I inform and application to your branch office sector 19 of Ms. Kavita
                      two times. But she con't replay.

                      Therefore, humble request to you kindly look into the matter and refund the
                      above Rs. 500/- security money at the earliest.

                      Thanking you.
                      Yours obdently.
                      Mahadeb Halder.
                      M.:[protected].
                      # 67, Khuda Lohara Colony
                      Chandigarh.
                      To
                      The Manager,
                      Vodafone Essar South Ltd.,
                      C-131, Ph. 8, S.A.S. Nagar,
                      Ind. Area, Mohali.

                      Dear Sir,
                      Im ur vodafone regular customer, but due to few reason i got worry
                      there is one man he is disturbng us whose number is[protected]
                      kindly u suggest me and take a n.a.

                      thanks

                      +[protected] my no.
                      To
                      The Manager,
                      Vodafone Essar North(Punjab) Ltd.,
                      India

                      Dear Sir,
                      Im ur vodafone regular customer. I am having a BSNL no. also .but due to few reason i got worry
                      there is one man he is disturbng us on my bsnl no. whose number is [protected]. I somehow enquired about the no. from one of vodafone center.(details below)
                      kindly u suggest me and take a strict action.

                      thanks

                      my BSNL no.------ [protected]
                      my vodafone no.------ if required ask me on my email id.

                      details about the disturbing no.
                      Name[protected][protected] Amit sharma
                      Address[protected][protected]H.N.O 158 BST no. 3 new bishan nagar, patiala
                      Email id[protected][protected] [protected]@yahoo.com

                      As per the enquiry the person is having the postpaid no. with dealer plan.
                      To
                      The Manager,
                      Vodafone Essar North(Punjab) Ltd.,
                      India

                      Dear Sir,
                      Im ur vodafone regular customer. I am having a BSNL no. also .but due to few reason i got worry
                      there is one man he is disturbng us on my bsnl no. whose number is [protected]. I somehow enquired about the no. from one of vodafone center.(details below)
                      kindly u suggest me and take a strict action.

                      thanks

                      my BSNL no.------ [protected]
                      my vodafone no.------ if required ask me on my email id.

                      details about the disturbing no.
                      Name[protected][protected] Amit sharma
                      Address[protected][protected]H.N.O 158 BST no. 3 new bishan nagar, patiala
                      Email id[protected][protected] [protected]@yahoo.com

                      As per the enquiry the person is having the postpaid no. with dealer plan
                      Sir
                      I am running [protected] Vodafone in Pau corporate plan. I wish to have another no in new PAU corp. plan "TALK SUPER SAVER 149". I am told that I have to deposit Rs. 250/ as security. But in my earlier no. ([protected]) no securoty was deposited by me. I request you to kindly waive off the security to the PAU/GADVASU employees. With Regards
                      Yours Sincerely

                      Dr. SSSikka
                      Deptt. Animal Nutrition
                      PAU/GADVASU
                      Ludhiana
                      hello sir/madam,
                      my mobile no is [protected]
                      sir/madam i recharge rs.100 in my vodafone if i call a local number but my call rate is rs 7 per min.i complained to custmercare punjab(asr) but there is no response from customercare.so please solve my problem i am very thankful to you.
                      yours thankful
                      vishal sharma
                      To
                      Customer care Manager
                      Vodafone, Punjab

                      Sir/Madam, my name is Rupal Barua. i am having the Prepaid Service o[censored]r co. Today, i got a call from ur call center and that fellow was giving the info. abt MCI alerts. And few hrs. later that service was automatically registered. Though, i have cancelled that registration but i will be highly obliged if you can tell that how this service had been register without my consent? And if you cut some charges against that then how will i get back that?

                      Plz revert me asap.

                      Regards
                      Rupal barua
                      [protected]

                      Vodafone prepaid mobile service punjab circle — scheme was activated without my request

                      hellow sir,

                      I am vodafone prepaid mobile service customer.
                      I got message from vodafone that Now u can call ur loveone all-over india at just Rs 1/min eventhough I had not requested for same.
                      At that time i was knowing that this scheme can only be activated i[censored] recharge with RS 31 for 30 days.And i was thinking that this may be some promotional scheme from company that me provides [protected]@1 without any recharge.

                      Then around 2 months later i came to know that they are charging me Rs 7/week for this scheme and i was totally unaware of it then i called customercare they said me it happens sometime due to technical problem of computer then immediately i stopped that scheme.

                      During this 2 months i lost almost my RS 60.
                      Respected sir,

                      I am a Vodafone user on 24/07/2009, GUBANI service was activated
                      without any request. When i complained to the coustomer care, they
                      filed my complaint and said me that your GUBANI Service will be deactivated
                      and your ballance will be returned wuth in 48hrs but its almost been 72
                      hrs but when i contact them they said that your problem is resolved and
                      its your fault. Im suffering from negative balance from last four days
                      and im getting no solution.

                      Now my last hope is consumer court and i need a solution...

                      please help me sir..


                      Regards...

                      Tarlok Nath
                      [protected]
                      To
                      The Manager,
                      Vodafone Essar South Ltd.,
                      C-131, Ph. 8, S.A.S. Nagar,
                      Ind. Area, Mohali.

                      As I was prepaid customer, then switch to Postpaid by paying advance rental for 3 years. Your executive told me that after three years if you want to continue you can, otherwise you will be switched back to Prepaid plan. Now three years already passed. my connection not changed to prepaid as i want to change it prepaid.

                      Then they gave me two plans to choose one. One is 200 monthly rental other is 100 rental. They said in 200 you will get 200 mins free with call rate 15 paise to V2V, 50 paise to Others and 1 to landline.
                      In 100 plan, 100 min to all network, after that 25 ps v2v and 49 to other rest was same.
                      I agreed t0 200.
                      But when bill came i was astonished that it was not 200 min free . only the calling for 200 min was free.

                      Now i went to change my plan to 100 coz i cud not able to such monthly bill near abt 400 rs, they told there was no such plan exists.

                      I wanna said that this plan is not created by me. and now you r backing your words. This is third time i am facing cheating from your company.
                      Dear Sir/Madam

                      I have a prepaid connection of Vodafone, Last night MCI alert services had been activated to my mobile without my information for this services I did not send to any SMS and call to Vodafone customer care. IN mid night my mobile balance cut and my Mobile balance in native .That’s time I have urgent requirement to call to my home.That’s time I understand how to face the problem.
                      Than I call to customer care but he said me that I can’t back your Mo. Balance till time and that’s time I am not able to recharge to my cell.

                      At last I requested that please back my Cell balance and please no activated any services without my information. Other wise I ‘will change the SIM of your company.

                      And now i can't to connect to vodafone coustomer care.
                      Plz do its ASAP


                      Regards
                      Kuldeep sharma
                      [protected]
                      To
                      The CEO,
                      Vodafone Punjab

                      Dear sir, it is to inform you that this second time, that without my information a caller tune (tune dil mera toda ) has been activated on my number-[protected], and a message is sent to me regarding the activation. Such type of caller tune makes a bad impression on the caller .How would you feel if your age is near about 70 and vodafone forcably activates such type of caller tune on your Number.If vodafone will not Remove my caller tune in 2 days, i will go to consumer court and, will charge a 420 and mental harassment case against vodafone.


                      Thanks and Regards
                      Jagmeet Singh Mahal
                      [protected]
                      dear sir/mam


                      iam naresh kumar from ludhiana and my no. [protected]
                      i want to know that why not reply ur customer excutive when we are calling.
                      iam tried to many time but iam not success activated mobile internet .i tied all sms as 52568 to VL
                      111 to MI and 52586 to ACT VL and save them but not success

                      please activate vodafone live on my mobile no [protected] directly.


                      thnx
                      To
                      The Manager,
                      Vodafone Essar South Ltd.,
                      C-131, Ph. 8, S.A.S. Nagar,
                      Ind. Area, Mohali.
                      dear sir/mam


                      pleaes send easy recharges for mob. internet scheme on my email id i[censored] have

                      vodafone essar south limited — My number not yet actiavted

                      sir my vodafone number [protected](Karnataka) after several requests they accepted to migrate from postpaid to prepaid and they issued a new sim card and said within 48 hrs migration will be done and deactiavted my postpaid to migrate it to prepaid but even after 7 days my number is still not yet activated and still is under process no response from any one, i mailed 10 times to vodafone customer care also. they are playing with my number. please help me on this!!!
                      Thanks and Regards
                      Venkatesh
                      [protected]
                      Hello,
                      Sir, I have already submitted all documents in vodafone gallery 2 days back in mumbai(Mulund, near nirmal lifestyle ) but still my SIM is not activated.How many days u will take to activate SIM.My Vodafone no is [protected].I m really frustrated right now.
                      Plz do it on urgent basis.


                      kapil singhal
                      mob no--[protected]

                      vodafone essar south limited — Got legal action notice for deactivated account

                      Hi,

                      I had a Vodafone postpaid connection when I was in Hyderabad. While moving out of Hyderabad Ii had started with the process for deactivating the acount and later also paid the required amount(1230/-) to close the account as per their request. Even then I was recieving monthly bills for no usage of mine.
                      To which I enquired to them as to why this is happening.But I didnt recieve any reply.
                      After almost 4 months these guys have sent me a mail that ''You have been utilizing our cellular network and your outstanding amount due is Rs. 1262/- of your Vodafone cellular number as on date" which was for the period from Dec'09 to Feb'10.
                      Also they stated that "If the said amount of Rs1262/- is not paid within 5 days of receipt of this demand notice, we will be forced to file appropriate legal proceedings against you as deemed appropriate, for having utilized our cellular network and defaulting to clear the said sum of Rs. 1262/-."
                      I replied to them and informed that I had already deactivated the account and also attached the related mails.They did reply by apologising but this is just not done. For the past 5 days i have been going through lot of mental disturbance.
                      Is this the way to talk:''We understand that you would not like us to take any legal action, we too do not like to take legal action against our customers. However, would you not agree that one needs to pay on time for the services used by one?''
                      Please let me know what can be done against this.

                      Regards,
                      Geet
                      Hi Geet,

                      We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yhp8eoz and we’d be happy to help.

                      Regards,
                      Vodafone Customer Care.
                      Respecetd sir,
                      I m using vodafone in VPO rehana Jattan Distt kapurthala phagwara . i am an dealer of area of rehana jattan area my demo no [protected] sim no ET 899188000000161786610 this demo has stoped working last year and they have aloted me same no a new demo and told to me that your no will start working. than there distributer has been changed than agained they told me same thing. have called them atleast 40-50 times upto now than last they said me that u have to take new demo than i have filled that form but they didn't alot me new demo and in old demo my balance is near abour 1000-900rs

                      they have given me the no of

                      Mohinder singh -R.M [protected] of
                      Gagan -D.S.R [protected]
                      Munish Sharam -D.S.E [protected]
                      Adarsh -A.D [protected] Distributer

                      i have called a lot of them but no response

                      so you please help me out

                      if this is the way to deal with us that what type of satisfaction we give to customer that why company also suffer thank for listening me


                      Mr Gurpal Singh
                      Khalsa Computer
                      V.PO Rehana Jattan
                      Distt Kapurthala Phagawara
                      Mob No[protected],[protected]

                      vodafone essar south limited — Cheating for Default Vodafone Caller Tune

                      Hello,

                      My name is Subinay Biswas and I have two prepaid Vodafone connections. I have been charged for Caller Tunes which we never activated. But as per the information from customer representative it was activated from June 2010.

                      My mother is using the vodafone number [protected] and she does not know how to send a message. I spoke to Prasad first and he said it was activated default by vodafone. So it was clear that we have not opted for it. I asked for a refund of money because if i don't request for the service then i should not be charged for it. The customer service team has not treated me properly. Prasad transeffered the call to his supervisor name Chandrakant who also accepted that it was updated default by vodafone but they deny paying my money back. As per them if Vodafone cheat any customer (doing all default service) its customers responsibility to call within 72 hours to deactivate the service. I mean does it make sense at all.

                      Vodafone is doing the mistake and asking customer to inform for it, otherwise the money is gone, so now onwards customers have to keep checking if Vodafone is cheating US with all the default services and inform them before 72 hours.

                      So think how many people are getting cheated like this and how much money vodafone is making every day, month, and year.

                      I want an answer from anyone who understand the situation here whether you call it as a justified service given by any subscriber like Vodafone. Vodafone is a big company and we people are disappointed by kind of fraud things happening with the services now.

                      I am not fighting for money but its CHEATING. Vodafone is CHEATING, they are CHEATER.

                      And there Customer service teams are pathetic in Hyderabad. I have few names who made me wait for any proper answer and keeping routing me to an caller tune where no one is responding. I made call for 7 times. Its BAD customer service.

                      Few names who should be in such department working as customer service representative are
                      Chandrakant (supervisor), who disconnected my call and then when I called two time to talk to him via a customer service representative, he did not received my call and the call was disconnected.

                      I am not happy with Prasad, Chandrakant (very bad agent), Prem, Shiva and last I speak to Naveen who said we will not repay the amount we deducted. They all say that Vodafone have a policy where they do not pay back the amount which was taken by the customer by cheating.

                      Vodafone you are cheating Indian customers .....

                      Please help and provide me a resolution to this fraud company. My two prepaid numbers are [protected] and [protected].

                      Thank you,
                      Subinay
                      Mobile # [protected]
                      Hi,

                      From today morning i am getting this message SIM CARD Registration failed

                      My number is [protected].

                      Could some one please do the need full ?

                      vodafone essar south limited — Excess billing

                      Name : GANESH KIRSHNAMURHTY
                      Mobile No : [protected]
                      Account Number : 1.17156833

                      I had advised the company in Jan 2011 after receiving excess billing for my Cell phone service referred above. My SIM appeared to have been CLONED some where around the beginning of Nov 2010 and was used unauthorisedly for sending SMS thorugh my number. This resulted in inflated monthly bills which brought to the attention of the service provider. I sent several mails and communication there after to look into this problem but did not evoke any positive response from their Customer Care except telling to me change my plan & get higher free SMS. As the real problem was not addressed I was forced to seek disconnection in January 2011 as I kept getting inflated bills for SMS that was not sent by me.

                      My first mail was sent on 15th Jan 2011 to Customer Care of Vodafone asking for disabling/disconnecting my connection [protected]. However, instead of adressing the complaint, the company kept sending reminder to settle the dues of Rs. 1393.49. In view of the excess billing for reasons I have mentioned above, I also requested the compnay of waiver of all the dues and close the matter.

                      The company wihtout addressing my complaint has threatned to take legal action and sending notice for recovering of bill amount they claim is due.

                      This is to bring to your notice that I am not liable to pay the excess bill which and advice the company to explain under what circumstances the excess billing occured & provide details of the proported SMS texts to know the nature of the messages.

                      Regards
                      Ganesh



                      Regards
                      Ganesh
                      my id proof are change my real id proof
                      Dear Sir,

                      I Prince kansal prop. Shree balaji Telecom working with your company since January 2010. I have make activations of your company Sim near about 5000 nos.

                      Now the days DSE of my area of your Company Mr. Santosh Kumar cheating me. He grabbed my scheme of 160 nos.(50 of December 2010 & 110 of March 2011) of Sim and a demo balance of Rs.1410.00 (scheme duration 07/06/2011 to 20/06/2011)which would be given by the company to me. By fraud he took my demo in his possession & abusing me.

                      This is very serious matters if representatives of your company behaved with retailers like this then not a single counter will activate sim of your company.

                      If you will not listen me then i will take this matter to the consumer court.

                      So u r requested to take this matter seriously & please solve my problem as early to bring my demo back with balance & sim claim

                      Demo No. +91 [protected]
                      Distributer : Arora telecom, Haibowal, Ludhiana(Pb.)
                      R.M. : Tarun
                      D.S.E : Santosh Kumar


                      With Regards,

                      Prince Kansal
                      Prop. Shree Balaji Telecom, Sua Road, Giaspura Ludhiana(Punjab)
                      Contact No. [protected]
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                        A
                        Archana Kutty
                        from Bengaluru, Karnataka
                        Mar 20, 2008
                        Resolved
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                        Resolved

                        I am a customer of vodafone mobile services, [protected] Kerala Circle, would like to bring to your attention that this service provider forces caller tunes on customers, by just malicious programming their system.

                        On or about 1st March, 2008, i called my friend, while i was riding in the bus, and as the call was ringing, my finger accidently pressed a key. Immediately after the call was finished, i got a message from Vodafone that a sum of 30 rs, is deducted from my account, while i was having less than 4 rs. credit. Since then i could not make a call, as the balance showed -26 rs. i had to recharge 50 rs., to call the customer service who said i had opted for it and as such no credit can be allowed. I was charged another 15 rs. as service charges. Again my credit went to less than 1 rs. and as such i had to recharge 20 to make any calls. I immediately de activated, for which they charged another 3 rs, adding insult to injury.
                        Since I dint get any justified answer from the service provider i checked their web site, and I was shocked to see that just pressing star key while the called phone rings, it automatically copy the caller tune and the charges deducted. It is ridiculous, and i wonder, how the otherwise vigilant ministry of of telecom has not noticed this unethical trade practise? I believe, the DOT is required to approve all such marketing strategies of the service providers. I wish to provide the link below to the relevant portion of the Vodafone's condition for your information:
                        http://www.vodafone.in/Vodafone/PnS/Pages/Callertunes.aspx#copy
                        I request all the concerned to please look into this, and issue immediate instruction to stop this sort of trading in the telecom services under our M.R.T.P. Act. and also help to recover the deducted charges from Vodafone Firm.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        The worst ever IVRS system i have ever seen in service industry, Vodafone IVRS has got a cumbersome and complex menus, that does not satifsy the basic needs of a customer. You people are so weird
                        I tried to make a caller tune . But you couldnt activate it. I tried it 3 times, In order to get a call center operator, i need chose some other menus. What the [censored] is this. Cant u just giv a damn with it.
                        We, Keralites are much used with the Mobile phone operators since year 2000, then y the hell, CANT U GUYS PROVIDE THE BASIC SERVICE
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                          A
                          adharjain
                          from Noida, Uttar Pradesh
                          Mar 20, 2008
                          Resolved
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                          Resolved

                          This is a disgusting company with ridiculous customer care. There was one person whose name is Ajay is really sick.

                          Now, This is not just about customer care. This is about ECS which they provide.

                          Someone from Vodafone called me to take ECS. I asked him to come to my house and filled up the form he said for having ECS facility. Now then I forgot and I thought my bill would be paid by my bank and I dont have to worry. But when i checked my bank statement. I found that Bank first debited the bill amount then credited the same amount and then put return charges over me. I called up my bank to know about why is this so and they said vodafone should have submitted mandate form which they hadnt.

                          There customer care is so disgusting as they dont know much about ECS, dont really know how to talk to customers said this is your bank's fault.

                          Then I asked them to deactivate ECS. First they dint knew the procedure. Then finally I mailed their customer care phone number which never replies. After 4-5 mails, I received the following reply from them

                          [protected]
                          Dear Mr.Jain,


                          Thank you for your email dated 25/02/08 regarding the Deactivation of ECS Facility for your Vodafone mobile
                          *******.


                          We would like to confirm you that we have already forwarded your concern regarding the deactivation of ECS facility to
                          our specialised Vodafone Care Team, hence we would request you to kindly provide us 72 hours for the needful to be done.

                          [protected][protected][protected]

                          And after a week when I called them up, status was the same and ECS was activated even then. I called up customer care which dint know anything about my compliant even when I have received it and was of no use. And kept mailing them. Never got their replies.

                          Finelly when I wrote the following
                          [protected][protected][protected]
                          Vodafone,



                          You should not proceed the bill payment through ECS as I had already applied for it long ago.

                          If you will do that, You will have to pay the penalty for it as you have still not deactivated my ECS.

                          My ECS is submitted without Mandate Form and has been submitted by your executive.

                          I was charged Rs. 112 last time as return charges due to the same. If this happens this time,

                          This is going to be your responsibility and this mail of mine will be presented as a proof of my request in the court.

                          Regards,
                          XYZ

                          [protected][protected][protected]------

                          They immediately sent a reply to some id of me which is not with me now as I have left the organisation.
                          And next day, they again deducted the amount from my bank and bank did the same thing again. And imposed me return charges.

                          But finally because of my threatening mail, they have at least deactivated the ECS.

                          Still I want to take at least some kind of immediate action against them. If you have anything to suggest please do kindly do that.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          This is to infor you that when you choose uotlets to cellur prepaid post paid cards do make sure they dont harras customers. One such storeis the MOBILE STORE OF ELGIN ROAD. Ihad been approached to take a vodafone connection from their .First thy took wong documents due to which my cell (no-[protected])was disconnected without any notice not due to my fault. I contacted the store several times thenthy said they made a mistake. I went and gave documents again and thy promisd me that line would get activated if not thy would call me. Ater two days I call them up again today(14th july) thrice and evrytime thy said thatthey will call back after checking the what has gone wrong. But nobody bothered to doso. Evrytime i call i have tonarrate the incident. My cell is still disconnected and i mentioned that it was an emergency to resume the line as it was given to a patient. Now after calling them again now they said they want the sim no. They should have kept the infi when i had visited the store twice. It shows they are not well versed with the procedures as a result we are harrassed. It is absolutely disgusting when i needed it the most cdnt use it just becoz of lackof procedural knowldge of the store people. U should have some line of customer satisfaction as a bottom line gien to these stores whenthey are selling your product. They avoid all responsibilities . Time is also very valuable which ispent but in vein. Hope uyuou will look into these matters in future.
                          SIR,
                          PLEASE INCREASE MY CREDIT LIMIT.
                          Ask ur bank for disconnection or non payment to the requet u have submitted in writting and send a copy to the head office of both vodafone and the bank with all the detail.
                          I'M REGULAR USER OF VODAFONE POSTPAID AND I'M ALWAYES PAY MY BILL AT TIME BUT MY CREDIT LIMIT NOT INCREASE SO I'M VERY UNHAPPY WITH VODAFONE POSTPAID.
                          PLEASE INCREASE MY CREDIT LIMIT MY NO.[protected].
                          I'M REGULAR USER OF VODAFONE POSTPAID AND I'M ALWAYES PAY MY BILL AT TIME BUT MY CREDIT LIMIT NOT INCREASE SO I'M VERY UNHAPPY WITH VODAFONE POSTPAID.


                          DEVENDRA SINGH
                          MOB.[protected]
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                            H
                            Harinder Kumar Dhamija
                            from Delhi, Delhi
                            Mar 19, 2008
                            Resolved
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                            Resolved

                            I was using a prepaid vodafone connection, [protected]. On 14th Mar I got a call from Mr. Sharvan regarding a postpaid plan, and I have applied for that, I have paid 250 RS for the convert current number prepaid to postpaid, and i got a new postpaid SIM[protected].
                            On 18th Mar, Vodafone has failed my prepaid SIM[protected] registration, without activating the new postpaid SIM. Whenever I called to customer care, they promise me that new SIM will be activated in 2 hrs. But still after a 24 hrs my postpaid SIM is not activated.
                            I have called so many times in customer care, but they always put me on hold and finally disconnected.
                            Please resolve this issue, due to such inconvenience I'm very distrubed.

                            Even I have requested to activate my prepaid SIM, and they were denying for that also.

                            I have faced very tough time due to this so please take some action against them.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            I have got new Airtel Prepaid connection yesterday. and I have activated Mobile Office also. But the problem is in my flat, I don't get enough airtel coverage. I get just 1/4 tower in lobby. Even I get 1/4 tower, I can't start gprs on mobile. But I go outside on road, I get full tower and I can easily connect gprs. Any way to start gprs in 1/4 or 2/4 tower ? ?? I have also purchased bluetooth dongle to connect my pc with mobile from lobby. I am living in Surat, Nanpura. I have bought Airtel Prepaid just for Internet purpose. (Plan Rs. 15/day unlimited)
                            I am using Vodafone prepaid num:[protected]. i want to convert in to post paid. tel me the process and plz provide the customer care phone number.
                            Dear sir
                            My mobile No. [protected] using this number form last 7 years sucessfully. But last year i hav got call from your marketing team that they are giving offer for to convert my number prepaid to postpaid i have changed prepaid to postpaid but now i want convert the my number to prepaid becuase i hav lost my job so i want maintain prepaid now. This number is so precious to my life.
                            so plz help me

                            With regards
                            N. Venkatachalapthy
                            hi i m a prepaid customer having no.[protected], i want to convert my prepaid plan to postpaid, plzzzz provide me d suggesstion as soon as possible... waiting in anticipation... with regards...Avinash...
                            hi i m prepaid customer my no [protected], i want to convert my prepaid plan to postpaid plzzz provide me d suggesstion as soon as possible ... wating in anticipation .. with regards... swati...
                            Sir,
                            I have vodafone post paid connection and want convert to pre paid connection.PLZ tell me the process.
                            Preetam Kumar Mishra
                            Hi,
                            I m a prepaid customer having no.[protected], i want to convert my prepaid plan to postpaid, pls provide me the suggesstion & document required as soon as possible...

                            with regards
                            Vishal
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                              sonianil_kota
                              from Agra, Uttar Pradesh
                              Mar 18, 2008
                              Resolved
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                              Sir/Madam
                              Dated 17 mar 08 at 8:50 pm I scratched and recharge my phone with stv 45 Rs facility from vodafone bonuscard . recharge successfully and my amunt increased according to facility. vodafone computer saying recharge successfully but when i am using this facility they are deduct my std rate as 2.40 Rs per minutes while i have recharge with bonus card my call rate should be according to 1.25 Rs per minute . Sir I call to customer care they say that this facility will start after 24 hour but sir nither on bonus card nor during recharge the phone with bonus card customor care say that recharge will take 24 hour
                              Sir after lot of try the write my complain and complain number is[protected]. I have been face this problem and they deduct my lot of amount through hidden rule . so pl. register my complain I shall be thank full for this kind of act.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              i recharged a bonus card of sms value of 49rs on[protected], up to know it is not activated.i tried to communicate with customecare but it is not reaching.u r services are too bad.i am feeling very unsatisfactory.give me answer first.what i do know?
                              mb g h h
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                                Nitin R. Agrawal
                                from Bengaluru, Karnataka
                                Mar 17, 2008
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                                Dear vodafone,
                                i am not getting free consumer free SMS from VODAFONE.
                                And i am not getting caller tune scheme from VODAFONE. All this problem is going from long time, i also gave complaint to near VODAFONE customer care but the problem is still not recovered. Please look on this problame
                                Dear vodafone,
                                i am not getting free consumer free SMS from VODAFONE.
                                And i am not getting caller tune scheme from VODAFONE. All this problem is going from long time, i also gave complaint to near VODAFONE customer care but the problem is still not recovered. Please look on this problame
                                same here...
                                jghjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj...
                                my cell No.is [protected] recently i activate Rs.28/p.m SMS Ps.10 per Message offer. Now I want to deactiveted please response my immediately. Otherwise please give me your costomer care service No. concerne this matter.

                                thanking you
                                I hav recharged topup for 125rs but for me it is over why ?I recharged on 24 may only.
                                i think we dont have suitable schemes for sms compared to the mumbai vodafone users...why is it so???
                                dear vodafone, i tried to send the sms for the sms scheme but u seem to b very busy over there, i tried it sooo many times but still the response was as follows- service busy, plz try again later. im really unhappy wit this.. u better do sumthinf now :(
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                                  A
                                  Apurva Prabhawalkar
                                  Mar 17, 2008
                                  Resolved
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                                  Resolved

                                  Dear sir,

                                  I have been overcharged in the billed amount for the period: 22.01.08 to 21.02.08. I have a serious issue pending with the call center in relation with this bill Bill no. [protected]; dated: 22.02.08.

                                  I got the vodafone radio activated on 28.01.2008; time: 21:24:48 by calling on 567999. Hence I was supposed to be charged 0.30/- per minute. But in no sms confirming the activation the number to be dialed was mentioned. Hence I kept on using the old number for Vodafone radio: 56799.

                                  By next day itself I realized that things are wrong with the Vodafone radio usage and I am being charged 3rs/min. Since then I kept on calling vodafone call centre at 111 to clarify with the charges, and to understand the reason for increase in bill. I informed them each time, that I am dialing 56799 to access the Vodafone radio. And the bill is increasing too much, and there is some issue, and I am getting charged 3 Rs/ min for the service.

                                  And each time I have been told that my charges are 0.30ps/min and asked to continue with the services and informed that it may be a system error.

                                  Still! Considering everyday increasing amount and that may be one CSE may be making a mistake. I called again- n- again to vodafone call centre on as mentioned below

                                  Date Time Duration of call Spoke with
                                  28.01.2008
                                  22:56:20
                                  9:00
                                  Customer service executive
                                  31.01.2008
                                  21:49:37
                                  11:00
                                  Customer service executive
                                  02.02.2008
                                  10:58:57
                                  13:00
                                  Customer service executive and Senior Customer Care executive


                                  On each call I had clearly mentioned to them that, I have just subscribed to Vodafone radio to reduce the charges to 0.30Rs/ min, but on using the same my charges are skyrocketing. And it may be possible that it is due to the use of Vodafone radio. Each time, I asked them to ask any of senior officer and confirm me back the details, they did kept me on hold for long durations and confirmed me back that there is no charge of Rs.3/- as I have already subscribed to vodafone radio.

                                  Each one of them personally confirmed that I am subscribed to the service and by dialing 56799, I am not making any mistakes and there is nothing to worry about. But when I checked my bill at the end of month. I realized that I have been overcharged, and I have to loose Rs.1068/- @3rs/min.


                                  Since that day I have been complaining with vodafone call centre. First complaint no. being[protected]; raised by them after a lot of effort and after lot of pressing through the executives: (after several painful calls) that too by a Senior Customer Service executive.

                                  In reply to which I received no answer back; I had again called back later- I was again denied to speak with any senior executive and another complained was raised from the call centre. In reply to this I got a call from their executive: who shamefully kept on saying that until I agree to the words that the person who gave me wrong information was a CSE of the name Garima(name too being given by him), he will not be helping me. On which, when I did not agree, (for the same info was provided to me by 2 other junior executives and one senior executive) he disconnected the call. Since then I have tried calling vodafoen Call centre again-n-again, none of my queries on the complaint are being answered properly, saying if I can not identify the name of the executive who gave me information, calling is useless, and they will not help. Executives have bluntly ignored my pleas to transfer any of my calls to any senior personal…repeating…..that decision has been made, I have to pay the amount.

                                  I am damn fed up of this follow up. And feel lot of discomfort in not depositing the billed amount as my outgoing has been barred. But after facing such an attitude towards my repeated pleas. I have no idea what can be done with such sweet service providers.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  my bill charges is very high in vodafone so iam disconnect my no, i am already the mail for you but no respone to my previous mail.

                                  please disconect my no.

                                  my no is -[protected]
                                  SMS comes to me saying that there is a technical error in cheque, so the cheque will sent to you and please make the payment.
                                  On payment day there serves was not working so after sitting about an hour i had to come back and went next day to pay.
                                  until now cheque has not come back to me.
                                  [protected]
                                  Sir,
                                  I request to you. Please off my callertune
                                  Dear sir,
                                  I request, please off my callertune .
                                  my mob. no. [protected]
                                  I m using your vodafone no.[protected] from the last 20-25 days. Yours executive call me and asked me this is the plan of Rs.400/- only including 1000 sms and 1200 mints free. but i got the bill of Rs.550/- i never call std or isd. your company making fool of others and your hidden charges are also added in my bill. your company suuuuuuuuuuucks
                                  Dear Sir,

                                  Myself srikumar i am staying in Bhilai (Chattisgarh) and my relatives in Kerala and they have vodafone sim card and from last 24 hrs i am trying to catch but no getting . What is the problem ?

                                  Awaiting for your reply...

                                  Sri
                                  Dear sir,
                                  I taken a vodafone postpaid connection on april-2009. 18 th of this month. Tariff is 199 essel.
                                  std rate is 0.75 ps.
                                  when i call to another phone the call duration is showing double.( i call to my friend s mobile that time his call summery showing 4 seconds and my call summury showing 8 seconds. ) same happend when he calling me. that means the call duration time is wrong. almost duble. why it is happen. how i correct the same. otherwise i want to cancell the no. because of my bill amount is coming double. pls look in to the matter and call me.

                                  pls do the need full.
                                  Dear sir,

                                  I atek a vodafone connection on april 25 th-2009.
                                  Actualy when i ataken the connection that time told to me vodafone to vodafone call absolutly free. but when i calling to another vodfone that time added the amount in my account. also SMS charge added in account. almost 2000 smd free for one month.but charge added. my tariff is 249 essel. the std call rate aslo 0.65 paise.but now i check my account on 29 th of this month that time showing my bill amount is 421.00/- this is only for four days.it is posible.? why the charges added this like vodfone call charge and sms charge.pls give the proper replay. otherwise i want to cancell the connection.

                                  Regards,
                                  Anandan
                                  Vodafone Radio Pls Deactivetd My Mobile No- [protected]

                                  Vodafone — Incorrect and overcharged bill

                                  I got vodafone 3G service activated on my mobile more than two months back. Before that i was using vodafone internet data plan for iphone. Ideally vodafone should have deactivated the previous internet data plan after activation of the new plan but when the bill came they had charged for both the plans..???
                                  then when i called their customer care they said you should have asked for the deactivation of the previous plan so we can't do anything about it..
                                  anyway i placed a request for the iphone data plan to be deactivated. But again they had included the charges in the next month's bill. Not only that, they had charged a lot of money for roaming services even though i was not on roaming the whole month...
                                  Also, they had charged money for all the local sms that i had sent @ 1 rupee per sms even though i had free sms plan activated on my no. @ Rs. 35

                                  This is just cheating on the part of vodafone and is simply unacceptable. I want to file a case against them.
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                                    ritesh sharma
                                    from Pandua, West Bengal
                                    Mar 17, 2008
                                    Resolved
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                                    Resolved

                                    I'm a vodafone user.I'd not requested any call divert option but still the call divert has been activated on my phone.I've called customer care for assistance and followed the procedure suggested by them to deactivate it but it is still not deactivated.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    Postpaid Connection — complaint regarding diverted calls

                                    dear sir,
                                    i would like to remind you that i Pankaj Kumar Singh had the post paid
                                    vodafone connection number from a very long time [protected] with a
                                    paid premium of Rs 15000 . Since then i am facing the problems of
                                    call divert. therefore i requested the vodafone office in mathura to
                                    kindly convert my post paid to pre paid connection.later on my number
                                    was used officially by vodafone to register IMEI number to the
                                    customer, i got it registered but they used my number. then again i
                                    got my complaint registered and the problem was sorted. and now when
                                    after so much of time gone i started number on 3rd march found that
                                    the sim registration had failed and the sim was swaped to mittal
                                    teleservices shikohabad
                                    again sim given
                                    now what i would tell you is this that nobody is drawing attention at
                                    my problem in mathura vodafone office, all i want is to kindly close
                                    my number as i am recieving unnecessary threatening calls using all
                                    those bad words. if anything happens to me the vodaphone office
                                    mathura will be responsible for my health and safety.
                                    close my number

                                    Vodafone — Unnecessary Calls diverted to my number

                                    Today from Morning itself I got more than 5 calls from wrong numbers. Some body has diverted all calls to my number. It is giving more problem to me.

                                    S . Marimuthu
                                    [protected]
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                                      Bhupinder
                                      from Delhi, Delhi
                                      Mar 16, 2008
                                      Resolved
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                                      Resolved

                                      my vodafone mobile number is [protected], I was getting commercial calls and messages from unknown as well as vodafone numbers . For the same i registered with Do Not Call on 26th december 2008, but after that i was still getting Commercial calls and messages, i called care, executive told me that HE IS SORRY FOR ALL THIS, and registered my complaint .complaint number[protected], he told me strange thing that it would take 21 days maximum to get this issue fixed . i waited for 21 days but no response from them, and i was still gettiing commercial messages. so i called care executive told me " 1ST YOU REGISTERED WITH DO NOT CALL IT TAKES 45 DAYS THEN YOU REGISTERED YOUR COMPLAINT WHICH TAKES 21 DAYS, AND NOW WHEN THIS IS NOT WORKING YOU HAVE TO REGISTER ANOTHER COMPLAINT BECOZ COMPLAINT HAD NOT BEEN REVERTED " ..i really need an answer for that ..


                                      i tell you some of my experiences

                                      " a SUPERVISOR of CUSTOMER CARE told me that i am forwarding your complaint but i am not sure whether you will be reverted or not "

                                      i made around 30-40 calls to care, all i got to hear is that we are sorry . and when i ask to give a written appology letter for this, they deny saying this is not company policies .


                                      i recd. a copy of bill with this
                                      BHUPINDER PAL SINGH
                                      S/O J.C.BOSE, S/O PARAMJIT SINGH KALRA






                                      do not call was just a single problem .i had so many problems complaints numbers are
                                      1.[protected]
                                      2.[protected]
                                      3.[protected]
                                      4.[protected]
                                      5.[protected]
                                      6.[protected]
                                      7.[protected]
                                      8.[protected]
                                      9.[protected]
                                      10.[protected]
                                      11.[protected]
                                      12.[protected]
                                      13.[protected]
                                      14 .[protected]
                                      15.[protected]
                                      16.[protected]
                                      17.[protected]
                                      18.[protected]
                                      19.[protected]
                                      20.[protected]
                                      21.[protected]
                                      22.[protected]
                                      23.[protected]
                                      24.[protected]
                                      25.[protected]
                                      [protected]
                                      27.[protected]


                                      1. MY NUMBER TO CALL 111 HAD BEEN BLOCKED
                                      2. WHEN I VISITED VODAFONE STORE, SANT NAGAR, THEY MISBEHAVED WITH ME
                                      3.WHENEVER I REGISTER MY COMPLAINT ONLINE IN "MY ACCOUNT OPTION " . I AM CALLED BACK FOR THE SAME, BUT JUST FOR FORMALITY, NOTHING HAD BEEN DONE SO FAR .
                                      4.MY EMAIL TO [protected]@VODAFONE.COM IS NEVER REVERTED
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      hi, i have rechrarged my vodafone no.[protected]with top of 1000 of full talktime but retailer has bymistak recharge oters no. or wrong no .after that he was arruged with me very badly and used bad languge my complaint is about him its hurting me, that retailer had done mistake and i had losted my valuable 1000rs.pls take action on him as soon as possible my 8 family member is using vodafone, so iam valuable customer of your mobile company pls reply me as soon as possible othervise i wil go to consumer court ...
                                      Dear friends,

                                      A Wrong Person is working in Good Company Please throw him Out...

                                      Umesh Dodamani is working in Vodofone Bangalore his number is :[protected].
                                      I want his company Address to produces in court to get Monly expansive for his family.
                                      Please help me to finding his company address
                                      Because he left his home 1 year back only,
                                      his is not taking care of his family (two childrens (one girl 6 years old and one boy 4 years old) and wife home maker).

                                      We are register a Dovari Harashment Case and Divi Act case from Mahila Mandal In Bijapur Police Station
                                      and They are Arrested Umesh, his Mother, Sister and Brother his is working as a School Teacher near Dharwad but they came out on bail
                                      Now he is roming out side with giving any monthy expensive to his family but my adocate is asking his salary slip to get Monthy Expensive to his family.
                                      but he is not ready to attend court.

                                      So please help me.

                                      I REQUEST YOUR HIGHLY ESTEEMED OFFICE TO PLEASE LOOK INTO THE
                                      MATTER, AND REPLY ME BACK APPROPIATELY.

                                      REGARDS,
                                      Sudhir.I
                                      sudhi.[protected]@yahoo.co.in
                                      [protected]
                                      dear sir this no person has cheating with me [protected] pls sir solve my problem, only one requst pls mail me this no name & address
                                      I have lost my Cell, and i want to block my sim right now
                                      My number is [protected].
                                      Please treat this as Urgent.

                                      Warm regards
                                      Sneha Raghavendra
                                      I am having prepaid connection of vodafone and my no is [protected].I received an sms from vodafone about MYSMS scheme so that i will get 100 sms national and local per day.I called vodafone customer care and they told me that i can avail that service.I tried to avail the service but just the amount was deducted but i was not able to send messages.When I called vodafone care again Mr.Kapil picked up the phone and put me on hold for 15 mins and then disconnected the call.I called again and the Mr Tarikh Aziz picked up the phone and told me thae same story and said that I my money was wasted and I need to send sms tomorrow again and the money will be deducted.I told him to transfer my call to Supervisor and he put me on hold for 10 mins and then Mr Vinod Sehgal picked up the call and said he is supervisor, he was not able to speak properly, I was not at all able to understand his language he was not able to speak english or hindi properly then when i told him to transfer the call to manager he denied to do that and said i should disconnect the call.I said I am not going to do that then he put me on hold for 15 mins and I got disconnected.I am really disappointed with your cust care service.Please hire people who can help your customers in proper way for your growing business.
                                      Following is my vodafone number: [protected]. The outgoing and sms facilities are been blocked to the same number a week before claiming that my proof has not been submitted properly. I have submitted the proof on 29th mar 10 to the Vodafone store at sarajapur, Bangalore. But no use.. Again i went today to the vodafone store to inquire about the status and i have submitted the proof again. They told that the services will be activated after an hour but till they are not activated. It hurts me a lot. I can't often go to the store as my residence is far away from it.
                                      this vodafone customer care are lazy they dont have work ethic. i called them for vodafonelive net forwhich they said they are registeringmy complaint and they will get back to me. But they dint for which i called again and they kept me hold fora long time...
                                      hallo sir iam vodafone prepaid customer. my no. [protected]. i have given rs. 699 for my brother to recharge my no, but he is confused and he fulfilled currency to my friend no. i.e. [protected]. unfortunately he done a mistake. we went to vodafone centre to discuss this problem. but in there two persons of your executive they are name is nachapp & anil both are not good behavior.they are talk roud & irrited us by usin some bad words, they were acted as a roudy. really we are so hurted please take action for like these people.

                                      Vodafone — cheating & fraud company

                                      Hello this company is a cheating bill company. I had cug connections but this begging company billed all of my cug calls.because dear friends you have to check your bills..Lots of networks............. so you have choose...........a good network.........dont waste your money ..........
                                      sir i m vodafone prepaid curtomer i buyed this connection on 3 june 2011 . i recharged it by rs 75 and everyday 10 to 25 rupees are reduced . i hav not opted for any extra pack or service but even then my money is reducing
                                      HOPE U SOLVE THIS PROBLEM . I WILL BE VERY THANKFUL TO U .
                                      Abhijit singh
                                      email: [protected]@gmail.com
                                      phone no of vodafone : [protected]
                                      I Ajay bisht using vodafone prepaid number [protected] . I hv recharged my no. by Rs.555 on 8th June, 2011. At the same time i got Rs.503 at tehsame time but the remaining balance Rs.96 till date its not credited in my account, As per the scheme.

                                      I hv talked so many times in customer care but the didn't help me in this matter, The executive of custmer care used abusive language .please help be in this matter.Hope u ll revert back soon or take action against this matter.

                                      Regards
                                      AJAY BISHT

                                      Vodafone — misbehaviour over phone

                                      I had called up to discontinue my Blackberry scheme at around 8.45 pm and was routed to Blackberry, I phone 3G department and an executive who introduced himself as Omkar Yadav provided wrong information to me and on asking for a reference number for the conversation he gave me some random number and when i asked him to repeat the number he started misbehaving and said the number is lost in the stars and was singing songs. He said that my scheme is till 19 September where I know that it is not possible since I had taken this scheme on 7th August 2010 and it was annual payment and no way it could continue till September. Now I wish to register a complaint for misbehaving with a female and singing and providing weird answer like lost in the stars etc. This is absolutely not tolerable.kindly register a complaint and follow the issue.
                                      hi sir,
                                      i am sandeep aggarwal, i am so much frustrated for vodafone customer care call center.please do something for improve all that things.because one of the leading telecom company.The Executive hiring is so much bad.
                                      of miss call from other contry
                                      I Harass to miss call of other country phone by day night many miss call
                                      Today I have requested to vodafone Customer care for stop incoming ISD call.
                                      but not positive reply receive. I am very harass to same. please need your help.
                                      regards,

                                      Mukesh Acharya / C/o Tanvee Nimavat.
                                      Gandhinagar (Gujarat) (M) [protected]
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                                        S
                                        samgada
                                        from Mumbai, Maharashtra
                                        Mar 16, 2008
                                        Resolved
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                                        Resolved

                                        Hello !

                                        There is a new way Vodafone has started making money from its subscribers.
                                        I spoke to Vodafone (Can't called them customer care, as they don't really take CARE. moreover, they harrass customers) last month for wrongly charging me for Caller Tunes, which i had never asked for. The call centre guy said he would reverse the entry. I was sure they would not put their act to-gather again, so i confirmed with him that i should not get this charge again next month. AND here i was taken for a surprise. They charged me again for Caller Tunes, and just as they were short of making any additional money or extorting from me, they charged me this month for itemised bill. Now when on earth did i ask them for this. This is my add-on card, only for receiving calls, bill of which is never more than Rs. 100/-. And since they could not find any better means of making money from me they resorted to these means. I think small time businessmen should learn from this how to make BIG money. Even if they wrongly charge Rs. 30/- for Caller Tunes to a few thousands or lakhs of their subscribers, imagine the amount of money they make in a month. Very few poeple call them back asking for a refund. And the Vodafone guys really don't give deed to nay one. Lets accept the fact, there are less literate or illerate poeple who cannot communicate to them properly and the company takes undue advantage ot his. (10, 000 people x Rs. 30/-. Rs. 3, 00, 000/- only). 10, 000 is a very small indicative figure. I am not surprised how these corporations grow big. A fantastic way to make illegal money legally. To be noted is another thing that they reply to anyone in writing. They will ask to give things in wriitng or email them, but never ever on such issues will they give anything in writing to a subsciber. I have myself written few emails and given them a hand written letter to a Vodafine store, but not to receive a reply in writing from them. I REQUEST, if there are any like minded people willing to fight back these thieves and dacoits to join hands.
                                        And they have become even worse on becoming Vodafone. Hutch was any day better then them. Bad Network. Bad Customer Care. Unlawful charges in bills.
                                        Thank You Vodafone.

                                        Samir Gada.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Hello sir,
                                        My self Roshan Bhaltilak.And i have take vodafone sim card on my fraind name.My mo.no. is [protected].Plese take my following complaint and do think on that.
                                        i requested to that iam not satishfide from vodafone custmer care.Untill today i have balance in negative which is -196.49 Rs in my cell. I am not take any kind of vodafone services or not take any scheme.Plese tell me how to go my balance in negative.

                                        Your's
                                        Dipak suratkar
                                        Mo. [protected]
                                        roshan.[protected]@rediffmail.com
                                        Hello sir,
                                        My self Roshan Bhaltilak.And i have take vodafone sim card on my fraind name.My mo.no. is [protected].Plese take my following complaint and do think on that.
                                        i requested to that iam not satishfide from vodafone custmer care.Untill today i have balance in negative which is -196.49 Rs in my cell. I am not take any kind of vodafone services or not take any scheme.Plese tell me how to go my balance in negative.

                                        Your's
                                        Dipak suratkar
                                        Mo. [protected]
                                        roshan.[protected]@rediffmail.com
                                        totally with you on that one.
                                        I have an old (around 5 years old) PAYU data card that came free with a computer and never been used, and out of the blue have just started getting bills for 0p with £1.47 itemised billing charges!!
                                        I shall refuse to pay and see how far I can take it. I'm sure it's not legal without at least a letter to warn me that they're going to charge...

                                        we'll see.
                                        b
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