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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 135

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A
avinvij
Jun 7, 2020
Resolved
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Recharged with ftt 39 on march 2020 and no usage was done in 28 days. However after 28 days amount of rs. 39 was forfeited by vodafone. Since then following up with vodafone customer care and vodafone appellate (Keeping ap trai in cc). As per vodafone they have forfeited the 39 from balance as per guidelines from trai however not providing any details regarding such guideline issued by trai. Vodafone has opted unethical business practice that trai should look into and sever action against vodafone for cheating if no such guideline has been issued by trai..
Aug 7, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2020
Vodafone India Customer Care's response
Dear Customer,

Kindly provide the concern Vodafone number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal
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    R
    ratheendran
    Jun 7, 2020
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    I recharged rs 269 for mobile no [protected] (Kerala) online using my debit card on 03.06.20 but received yet. Amount debited from the account also. I request you to kindly recharge the amount as early as possible.
    Vodafone India customer support has been notified about the posted complaint.
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      R
      Reddhi
      Jun 7, 2020
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      Address: Vodafone Kolkata

      A 7 days juice up pack has been activated in my phone account without my knowledge or permission and rupees 35 has also been deducted. This is so irritating.
      Vodafone India customer support has been notified about the posted complaint.
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        R
        Rajbeer Prajapati
        Jun 7, 2020
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        Address: City palwal, distt palwal, state haryana

        Dear sir/madam
        I request you that after 4 months i converted my vodafone no from post paid to prepaid
        And i fullfilled all formalities but since 5june to till now my vodafone sim is not going active.
        I am in very depressd. I am a govt employee. My duty messages come on my whatsapp. I am not enable to know my duty messages
        So you are requested to solve my problem at immediate effect
        Vodafone India customer support has been notified about the posted complaint.
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          K
          kprahulov
          from Delhi, Delhi
          Jun 7, 2020
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          Hello,
          I got an sms that somehow my account had re 1 store activated (Which i of course did not do, 100% sure, as i do not use the number at all). However, i proceeded to stop the service as the sms said (It asked me to send off an sms stop to 155223. As soon as i sent the sms, i got an auto reply to send correct keyword, this is incorrect.
          Its highly unethical practice by vodafone.
          Rahul
          +2 photos
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Jun 14, 2020
          Vodafone India Customer Care's response
          Dear Customer,

          Kindly provide the concern Vodafone number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

          Regards,
          Snehal
          Jun 14, 2020
          Updated by kprahulov
          Thank you for your reply Snehal, my number is [protected]
          Thanks for reply, my number is [protected]
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            P
            pradip roy chowdhury
            from Anand, Gujarat
            Jun 6, 2020
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            I wanted to disconnect and deactivated of my mob bearing no [protected] which is a pre-paid connection. On 29 may i went to vodafone store at barasat for deactivated my mobile no mentioned above. Unfortunately, the store was closed and lot of customers were agitating in front the store. I came back and contacted with local mobile shop for deactivating and disconnect the pre-paid connection of the mobile. On the advice of shop keeper, i made an online paym, ent of my total outstanding monthly bill alongwith 5 days extra payment
            To enable to commplete the procedure. After making the payment, i received a sms message quote "your existing upc is vk632188 and valid upto 05-jun-20
            20:59" unquote. On 06 june 2020 to my surprise the deactivation of my mobile not done. Subsequently, i reported this matter to the mobile shop keeper but he could not able to solve this issue. However, i have been told that a fresh request to change the port to be made. Accordingly, i made a fresh request to change the port with depositing a sum of rs 100/-

            My question to a reputed company 'is it a fair deal with a bonafide customer? Last 15 days there was no net connection, no mail service even incoming and outgoing calls were not properly connected.

            You will appreciate that this type of harrasment from a reputed company like you is not acceptable and desirable.
            Vodafone India customer support has been notified about the posted complaint.
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              S
              Sharmila Rebeiro
              Jun 6, 2020
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              Address: Vodafone India

              Main bal rs. 3.83, sec bal rs 69.42 sec. Bal expiry 23-jul-2020, call expiry 24 jul2020.

              Above message showing in my mobile (Vodafone india), it is showing 2 balances main bal. And sec. Bal. It is confusion. Could you clarify bcoz my balance is rs 74
              Vodafone India customer support has been notified about the posted complaint.
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                N
                Navi chhina
                Jun 6, 2020
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                Resolved

                Hello sir/mam

                I am in kind of mental stress because of vodafone network and services. I am currently working from home due to covid19 situation and using vodafone network. The network coverage in my area is worst so i am trying to port into another network but whenever i try to generate the port number, i get following error:
                Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

                I tried calling vodafone helpdesk multiple times and everytime they provided different resolution. I did all what has been told by vodafone but still not able to generate the upc.
                Please help me as my work is getting impacted.

                Navpreet
                M: [protected]
                Sep 19, 2020
                Complaint marked as Resolved 
                Issue resolved
                Vodafone India customer support has been notified about the posted complaint.
                Verified Support
                Jun 14, 2020
                Vodafone India Customer Care's response
                Dear Customer,

                As per our recent communication, please be informed that your concern has been discussed.

                Regards,
                Snehal
                Verified Support
                Oct 11, 2020
                Vodafone India Customer Care's response
                Dear Customer,

                We are glad to know that your issue is resolved now. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                Regards,
                Snehal
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                  S
                  Silky09
                  Jun 6, 2020
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                  Address: Mumbai

                  I was registered as a idea user till the month of feb 2020 where i had rental nirvana plan of rs.399 along with isd supreme pack of rs. 30 where i was charged rs. 2 per min for singapore calling. From the month of march it was automatically changed to vodafone due to the tieup of vodafone idea and it was informed the plan details and price would be the same. However, only the rental details were kept the same of basic rental plan and isd pack but i was charged rs 5 per min on the same number which i use to call before. I want a revised bill for the month of march2020, april 2020 and may 2020.
                  Vodafone India customer support has been notified about the posted complaint.
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                    D
                    D S Rawat45
                    from Delhi, Delhi
                    Jun 6, 2020
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                    My mobile phone has been misplaced. I tried to contact the vodafone customer care at no.198, [protected] but the same could not be blocked for one or another reason due to technical glitch.

                    I request to block no. [protected] immediately.

                    D s rawat
                    Qtr no.948, block 17,
                    Lodhi colony, new delhi
                    Vodafone India customer support has been notified about the posted complaint.
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                      K
                      Keerthika Rajasekaran
                      Jun 6, 2020
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                      Hi, kindly re-activate the sim which has been de-activated. What are the details required to re-activate the sim
                      Vodafone India customer support has been notified about the posted complaint.
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                        K
                        kohligagan78
                        Jun 5, 2020
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                        Address: Ludhiana

                        Following message received when i send port out message. My mobile is [protected] vodafone punjab

                        Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

                        Almost 3 months passed no solution provided by vodafone
                        +1 photos
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 14, 2020
                        Vodafone India Customer Care's response
                        Dear Customer,

                        Please be informed that we have raised the complaint under service request number 3-[protected] and due dated on 19-JUN-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

                        Regards,
                        Snehal
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                          A
                          amitbansalg
                          from Delhi, Delhi
                          Jun 5, 2020
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                          Address: 2221 first floor raja park rani bagh entry no 3 ram khatha chowk delhi 110034

                          I have 3 vodafone numbers in my home all of these are suffers from bad and poor network
                          [protected]
                          [protected]
                          [protected]

                          We lives in raja park rani bagh delhi 110034
                          Kindly request to u pls takes a suitable step for this issue otherwise we takes a portable step
                          We are your valuable customers since last 20 years
                          Vodafone India customer support has been notified about the posted complaint.
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                            A
                            artemis15
                            Jun 5, 2020
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                            Vodafone auto activate this service by themselves and after calling their agent they say that it was activated through vas.

                            This is clearly a cheat case. How can they activate these services without our knowledge.
                            Vodafone India customer support has been notified about the posted complaint.
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                              S
                              SureshTayde8373737
                              Jun 5, 2020
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                              Respected network complaint department of maharashtra

                              This is my vodafoneidea mobile number
                              [protected]

                              Lattitude and longitude
                              19.45497 and 76.21186

                              This is my address
                              Room 34 ashti village parthur ashti road, shrishti tanda, jalna district maharashtra 431501

                              We are facing network coverage problem from last 2 year due to no nearest network tower ourside... Indoor and outdoor network coverage problem in our area

                              Total population of our village is above 90000 but we are getting network in different area not in our area... Totally frusted of network coverage

                              Plz registered network complaint as per trai regulation and forward my concern to rf network engineer of network team to resolve the issue of network coverage

                              Plz help us and resolve the issue of network coverage

                              Registered network complaint of grieavances and forward to network team immmediately

                              Allternate number
                              [protected]
                              Vodafone India customer support has been notified about the posted complaint.
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                                A
                                AmolPatil8273
                                Jun 5, 2020
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                                Respected higher authorities of vodafoneidea department of maharashtra

                                This is my vodafone number
                                [protected]

                                Lattitude and longitude
                                19.71122 and 75.99468

                                This is my address
                                Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                                Indoor and outdoor network coverage problem registered network coverage complaint

                                Allternate number
                                [protected]
                                Vodafone India customer support has been notified about the posted complaint.
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                                  D
                                  Dilipkori
                                  from Mumbai, Maharashtra
                                  Jun 5, 2020
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                                  Respected higher authorities of complaint department of vodafone

                                  This is my mobile number
                                  [protected]

                                  Lattitude and longitude
                                  19.71122 and 75.99468

                                  This is my address
                                  Room 83 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                                  I had brought the complaint regarding the indoor and outdoor coverage issue

                                  Of our area.. There is no nearest site in our village... Earlier network was coming but now from 6 months network is disappeared

                                  We had given our main number to bank, and other documentary details we can't cordinate anyone

                                  Registered network coverage complaint of vodafone immediately ans send

                                  Network team immediately at my location once complaint registered
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    G
                                    Ganraj Patil
                                    from Mumbai, Maharashtra
                                    Jun 5, 2020
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                                    Respected higher authorities of appellate department

                                    This is mobile number
                                    [protected]

                                    This is latitude and longitude
                                    19.69446 and 75.99342

                                    Address
                                    Room 82 pimplegaav mali taluka gansanghi district jalna maharashtra 431207

                                    Huge network coverage problem in our village indoor and outdoor

                                    Registered vodafone network coverage complaint immediately at my location
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      TanmayHaldankar1646464
                                      Jun 5, 2020
                                      Resolved
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                                      Resolved

                                      Respected higher authorities of appellate department

                                      This is mobile number
                                      [protected]

                                      This is latitude and longitude
                                      19.69446 and 75.99342

                                      Address
                                      Room 82 pimplegaav mali taluka gansanghi district jalna maharashtra 431207

                                      Huge network coverage problem in our village indoor and outdoor

                                      Many complaint given but no response from vodafoneidea department... It is humble request to vodafoneidea department send network team at ny location

                                      Registered vodafone network coverage complaint immediately at my location and forward to jalna network team to visit my location
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 14, 2020
                                      Vodafone India Customer Care's response
                                      Dear Customer,

                                      As per our network team, there is no issue observed in your area under service request MUM-V[protected]. We request you to restart the handset and check and let us know if you are still facing any difficulty.

                                      Regards,
                                      Snehal
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                                        D
                                        Dr Manav Bhalla
                                        Jun 5, 2020
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                                        Address: 501 ANTRIKSH APPT, PANJRAPOLE CROSSING, AMBAWADI, AHMEDABAD 380015

                                        Mobile no [protected]
                                        Loaded talktime 50 on 3 jun
                                        Outgoing calls still not valid
                                        +1 photos
                                        Vodafone India customer support has been notified about the posted complaint.
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