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Vodafone India Complaints & Reviews

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Updated: Sep 10, 2024

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complaint against vodafone: unauthorized charges and lack of billing transparency

Non refund of 719rs by Vodafone for 9920090561 on 21st august 2023@ 11:03 am

UPC Code not generated in prepaid mobile number

Poor assistance and service

Most useful reviews

\"upc cannot be generated as there are subsisting contractual obligations with your service provider\"

deactivate games portal

recharge is successful but not activated in my account

Error 69 and 29

Vodafone net service

Not able to send sms for porting in., 1900

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VAS Services still active - After Deactivation

Cheated international roaming fee

Payment of Amount for SIM Card

Vodafone India reviews & complaints page 136

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Address: Sri Krishna Kuteer,, #19, Bloomingdale layout,, Kasavanahalli

My vodafone prepaid balance is reduced without my knowledge whenever i recharge with some currency even though i'm on unlimited calls plan.

Today 100 reduced and again got another message saying it was done erroneously and the same amount was credited again...

I want to know what is happening every time. I can't be specific now because i haven't recharged with currency recently. But this has been...

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Address: 9, rahe murataza road, civil lines, rampur, uttar pradesh, 244901

Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i...

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Registered number [protected]

Again the unknown negative credit deduction of rs.99 plan for 30 days

Getting sms dated and time on july 2 2020...00:28 am

And message that i got on mobile is "dear customer, this is to inform you that a rental amunt of rs.99 have been deducted towards international roaming rental for 30 days".

Earlier topup and main balance deduction and now unkonwn...

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Address: Bangalore,Karnatake

I had negative balance. Since i recharge internet n unlimited calls i thought having balance is not needed. It corona all over the world now. No one is allowed to travel anywhere. Inspite of al this vodafone has charged me ₹99 for international roaming without me asking for it. They are looting customers money. Kindly help....

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Hi

Am facing network connectivity issue in my location, many of times it no service i need to restart my phone to search for network. Due to this not able to use internet too, internet speed is very low.

I have vodafone-idea dongal too it is havinh same issue....

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Address: https://www.vodafone.in/about-us/warning-and-fraudulent

Registered number [protected]

Again the unknown negative credit deduction of rs.99 plan for 30 days

Getting sms dated and time on july 2 2020...00:28 am

And message that i got on mobile is "dear customer, this is to inform you that a rental amunt of rs.99 have been deducted towards international roaming rental for 30 days".

Earlier topup and main balance deduction and now unkonwn...

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In my mobile, there is activation of an unusual or unnecessary offer is implemented and deducted my 100 rs amount without my concern even..
I didn't request anything like this and they had activated this offer without my permit...

So plz return my money back... Please... Asap turn off this offer and give my money to mee... :- (😑😐😪...

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Deduction of rs.99 for international roaming when i have not activated any such services. A message was sent on june 2nd 2020 informing me of this. Was unable to contact customer care. Please resolve this issue and pay back the deducted amount. Thank you....

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Address: Nagpur, Maharashtra

International roaming rental pack got activated on my vodafone number [protected]without my concern. I didn't activated or wanted to activate this pack. They charged ₹99 for this pack which i don't want. This is harrasment of customers...

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Address: Vodafone Idea Limited (formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Birla Centurion, 10th Floor, Plot No. 794, B Wing, Pandurang Budhkar Marg, Worli, Mumbai - 400 030 India

Website: www.vodafone.in

I have received a message by vodaphone

Rs 99 that has been deduced towards international roaming. Even i did not visit anywhere from home due to lockdown. Home city, refund money soon. Customer care doesn't attend call or reply without money in the account. If you attend, call after a long time, you don't solve the problem, even auto disconnect call. You are wasting time and money own customers....

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Sir,
I was using my vodafone sim ([protected]) with good experience but suddenly a amount of rs. 99 deducted from my balance saying that it is rental international roaming fee.
I neighter go to abroad nor start any roaming service and without asking me this service got activated.. I tried many ways to contact vodafone customer care but as my balance was 0.1 and after deduction it become -99.
My unlimited plan also stops...

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My vodafone prepaid number shows negative balance of -90.6. Please help me and resolve this issue as soon as possible because i did'nt able to call anyone
My number[[protected]]...

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My phone no. Is [protected],.. From 2to 3months my sim card is suspended please reactivate my number....

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On 2nd june 2020, i received a text message from vodafone that my account had been deducted with rs. 99 for international roaming. But i didn't opt for this service. Vodafone activated the service on its own without any authorization from my end. I am extremely unhappy with such unethical deduction and poor service from vodafone. Kindly retract the roaming package and restore the account balance....

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I'm using prepaid services of vodafone. I've activated rs. 399 pack and main balance with rs. 10 and had approx. Rs. 6 in main balance.
Currently main balance is showing rs. -93.22 and outgoing calls have also been cancelled by you.
I've got message saying "dear customer, this is to inform you that a rental amount of rs.99 has been deducted towards international roaming rental for 30 days." but i haven't activated any international...

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Hi team,

I did not make any international call and sms and still vodafone charge me 99 rs and that's why i am not able to do voice call and sms, my balance shows - 99rs.

Please find below message from vodafone.

Dear customer, this is to inform you that a rental amount of rs.99 has been deducted towards international roaming rental for 30 days.

I mailed them on there mention mail...

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I recharged my vodafone number with 379 rs. Plan on 2nd june, 2020 09:22 am. Recharge is successful and amount also deducted but i am not able to cal from my phone. It says no active plans. My recharge is not activated.
Paid from amazon pay.
Order id:[protected]...

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I received a message from the vodafone stating ""dear customer, this is to inform that a rental amount of rs.99 has been deducted towards international roaming rental for 30 days". I have not volunteerly subscribed any of your services and this happened at 2.42 am midnight. You cheated me by deducting my money without any confirmation or notification from me. This is pure cheat. Give me money back....

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Address: 288, DDA SFS Flats sector 5 pocket 1Dwarka

I want to submit
I am sr citizen 70 +
My son pranshu tiwari had phone [protected] at my address 288, dda sfs flats, sector 5, pocket 1, dwarka delhi 110075
He left for usa in jan 2020 and will not be back for next 7 years
I surrendered this number from my phone [protected] in feb 2020.
I was confirmed for disconnection by phone. My number being alternate number, at least 10 persons got it confirmed.
But...

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Date - 02/06/2020
Description: received an sms saying amount of rs. 99 has been deducted towards international roaming rental for 30 days. Now my balance shown is rs. - 98.99. Without my concern vodafone had deducted this amount.

Resolution required: refund of rs. 99...

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