Vodafone India Complaints & Reviews

Deduction of rs.99 for international roaming when i have not activated any such services. A message was sent on june 2nd 2020 informing me of this. Was unable to contact customer care. Please resolve this issue and pay back the deducted amount. Thank you.

International roaming rental pack got activated on my vodafone number [protected]without my concern. I didn't activated or wanted to activate this pack. They charged ₹99 for this pack which i don't want. This is harrasment of customers

I have received a message by vodaphone

Rs 99 that has been deduced towards international roaming. Even i did not visit anywhere from home due to lockdown. Home city, refund money soon. Customer care doesn't attend call or reply without money in the account. If you attend, call after a long time, you don't solve the problem, even auto disconnect call. You are wasting time and money own customers.

Sir,
I was using my vodafone sim ([protected]) with good experience but suddenly a amount of rs. 99 deducted from my balance saying that it is rental international roaming fee.
I neighter go to abroad nor start any roaming service and without asking me this service got activated.. I tried many ways to contact vodafone customer care but as my balance was 0.1 and after deduction it become -99.
My unlimited plan also stops so that now i am not able to call any customer care and any other person
Hope you will solve my problem soon
And refund all the deducted amount

My vodafone prepaid number shows negative balance of -90.6. Please help me and resolve this issue as soon as possible because i did'nt able to call anyone
My number[[protected]]

My phone no. Is [protected],.. From 2to 3months my sim card is suspended please reactivate my number.

On 2nd june 2020, i received a text message from vodafone that my account had been deducted with rs. 99 for international roaming. But i didn't opt for this service. Vodafone activated the service on its own without any authorization from my end. I am extremely unhappy with such unethical deduction and poor service from vodafone. Kindly retract the roaming package and restore the account balance.

I'm using prepaid services of vodafone. I've activated rs. 399 pack and main balance with rs. 10 and had approx. Rs. 6 in main balance.
Currently main balance is showing rs. -93.22 and outgoing calls have also been cancelled by you.
I've got message saying "dear customer, this is to inform you that a rental amount of rs.99 has been deducted towards international roaming rental for 30 days." but i haven't activated any international roaming pack or not contacted on international number.
So i'm requesting you to refund main balance and activate outgoing calls too as soon as possible.

Hi team,

I did not make any international call and sms and still vodafone charge me 99 rs and that's why i am not able to do voice call and sms, my balance shows - 99rs.

Please find below message from vodafone.

Dear customer, this is to inform you that a rental amount of rs.99 has been deducted towards international roaming rental for 30 days.

I mailed them on there mention mail id but no hopes that they will refund my money so please look into it.

I recharged my vodafone number with 379 rs. Plan on 2nd june, 2020 09:22 am. Recharge is successful and amount also deducted but i am not able to cal from my phone. It says no active plans. My recharge is not activated.
Paid from amazon pay.
Order id:[protected]

I received a message from the vodafone stating ""dear customer, this is to inform that a rental amount of rs.99 has been deducted towards international roaming rental for 30 days". I have not volunteerly subscribed any of your services and this happened at 2.42 am midnight. You cheated me by deducting my money without any confirmation or notification from me. This is pure cheat. Give me money back.

I want to submit
I am sr citizen 70 +
My son pranshu tiwari had phone [protected] at my address 288, dda sfs flats, sector 5, pocket 1, dwarka delhi 110075
He left for usa in jan 2020 and will not be back for next 7 years
I surrendered this number from my phone [protected] in feb 2020.
I was confirmed for disconnection by phone. My number being alternate number, at least 10 persons got it confirmed.
But still i am getting message for payment as below dear customer, an amount of rs.117.29 is due on your alternate vodafone number [protected]. Please use account id[protected] and msisdn - [protected] while making the payment. To pay click http://tinyurl.com/j9plz8v.Incase of any assistance please call at [protected]/ [protected] between 9.00 am to 6.00 pm.
Please note my son is in usa. We do not need this number for ever. Please disconnect and treat surrendered
Request to please stop this mail to me and do not make any claim. I have talked to many person but no result.
Due to lock down and my age i am not able to visit your office. Please do needful and intimate me
Please resolve this issue,
To day again i got reminder for non payment. Please again i request please verify from your persons at least 10 persons in past i have requested, and every one told you will not receive any sms or any call on this but i am still today 31st may 2020 got message.
Repeat please resolve.
I have send reminder to this in vodafonecare and appellant but still i am getting sms. Today 2.06.2020 again i received sms. Request to stop this sms when i do not have any dues and i reconfirm i surrendered this phone in feb 2020 and it was explained to all the reason and no future requirement
Girish chandra tiwari
[protected]
288, dda sfs flats
Sector 5 pocket 1
Dwarka delhi, 110075

Date - 02/06/2020
Description: received an sms saying amount of rs. 99 has been deducted towards international roaming rental for 30 days. Now my balance shown is rs. - 98.99. Without my concern vodafone had deducted this amount.

Resolution required: refund of rs. 99

An amount of 99₹ has been deducted for international roaming pack which i have not registered for. Just coz i lodged a complaint for poor network issues at my home this happened. Need my money back. Phone number: [protected]

The number is [protected], on[protected], a message regarding a deduction of rs 99 was sent on the number, even though no such request was made. A plan of rs 599 is already activated on the number but the outgoing has stopped.

My number was deducted of rs 99 as international roaming.
Vodafone arbitrarily initiated to deduct balance from my main account without my request for any international services.

I do no want any international roaming or international service.
I want to be out of your default balance deduction schemes.

I'm reaching out here because vodafone customer service has no answer to this issue.

Please let me know how to unsubscribe from your default scheme of balance deduction without any request from the users.

Why did this happen in the first place?

Dear sir/ma'am,

My main vodafone account (Pre paid) balance showing in nagative because of international roaming rental amount of ₹99/- deducted. Without any necessary and without any permission or i have not made any request from my side for the same.

I tried vodafone customer care number number but it's busy, busy and only busy. Dear vodafone i have lots of work to do today so don't keep engaged me in this thing.

Please look into this matter.

Thank you.

Ajay hiremath.

Vodafone has deducted 99rs from my no for international roaming but there are no any request from my side. I didn't get any support from customer service. So kindly help me return my mony. Thank you

I have recharged with unlimited data and calling plan before 2 months of ruppee 599 and the calling sevice suddenly stoped now while the expire date is 1 july 2020. On the otherhand they have also deduced my main balance and its now in negative. I have not even activated any kind of service but they are just deducting my balance. I just need a solution for yhis as soon as possible

Today morning while i am sellping i got a message form vodafone that rs 99 have been deducted from my account, i opened vodafone app and found that my balance is -102 rs, without active any service vodafone charge rs 99 bye sending message, this massage i received from vodafone
Dear customer, this is to inform you that a rental amount of rs.99 has been deducted towards international roaming rental for 30 days.
I didn't start any service and didn't sent any massage to activate this service