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Updated: Apr 2, 2026
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Vodafone India reviews & complaints page 137

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D
dilipkv
Jun 3, 2020
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Address: India

Dear sir, i have received postpaid bill in june 2nd of vodafone idea for month may (1st to 31st may). There are wrong charges of topup internet package included in bill by company. Also they have charged this on date 1st june in my may billing. This is totally dishonest way. They need to remove such fraud charges and should make more than 20 years dedicate customer worry free.
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2020
Vodafone India Customer Care's response Dear Customer,

Please be informed that as your number is corporate so requesting you to write the mail to Corporatecare.[protected]@vodafoneidea.com from Authorized Signatory. So we can assist you.

Regards,
Snehal
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    Akhil Borah
    Jun 3, 2020
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    It is to inform that i am facing a network issue since 5 months on my area and complained about it to vodafone for more than 4 times simontaneously but there was no permanent solution given to my problem. The issue is not only faced by me but, the people of whole area using vodafone services.

    My issues :- 1. Unable to get 4g service throughout the month.

    2. Incoming and outgoing service is unavailable if the electricity cuts off. (Only empty network bars during the period.)

    3. Interreupted 4g service
    Vodafone India customer support has been notified about the posted complaint.
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      Soma1973
      Jun 2, 2020
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      Address: Sri Krishna Kuteer,, #19, Bloomingdale layout,, Kasavanahalli

      My vodafone prepaid balance is reduced without my knowledge whenever i recharge with some currency even though i'm on unlimited calls plan.

      Today 100 reduced and again got another message saying it was done erroneously and the same amount was credited again...

      I want to know what is happening every time. I can't be specific now because i haven't recharged with currency recently. But this has been the case everytime.

      Also the network is so bad, though i'm using a new samsung galaxy m20 android phone.

      Kindly look into the issues and do the needful.

      Thanks and regards,
      Somasekhar rajasekhar
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        A
        Arjunrastogi44
        Jun 2, 2020
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        Resolved

        "upc cannot be generated as there are subsisting contractual obligations with your service provider"

        Address: 9, rahe murataza road, civil lines, rampur, uttar pradesh, 244901

        Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
        "upc cannot be generated as there are subsisting contractual obligations with your service provider"

        After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i...
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        289 found this helpful
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        Minu_manoo
        Jun 2, 2020
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        Registered number [protected]

        Again the unknown negative credit deduction of rs.99 plan for 30 days

        Getting sms dated and time on july 2 2020...00:28 am

        And message that i got on mobile is "dear customer, this is to inform you that a rental amunt of rs.99 have been deducted towards international roaming rental for 30 days".

        Earlier topup and main balance deduction and now unkonwn deduction by negative crediting...
        Vodafone India customer support has been notified about the posted complaint.
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          R
          Renu Siddagangappa
          Jun 2, 2020
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          Address: Bangalore,Karnatake

          I had negative balance. Since i recharge internet n unlimited calls i thought having balance is not needed. It corona all over the world now. No one is allowed to travel anywhere. Inspite of al this vodafone has charged me ₹99 for international roaming without me asking for it. They are looting customers money. Kindly help.
          Vodafone India customer support has been notified about the posted complaint.
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            P
            pals123
            Jun 2, 2020
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            Hi

            Am facing network connectivity issue in my location, many of times it no service i need to restart my phone to search for network. Due to this not able to use internet too, internet speed is very low.

            I have vodafone-idea dongal too it is havinh same issue.
            Vodafone India customer support has been notified about the posted complaint.
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              roy2011
              from Hyderabad, Andhra Pradesh
              Jun 2, 2020
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              Address: https://www.vodafone.in/about-us/warning-and-fraudulent

              Registered number [protected]

              Again the unknown negative credit deduction of rs.99 plan for 30 days

              Getting sms dated and time on july 2 2020...00:28 am

              And message that i got on mobile is "dear customer, this is to inform you that a rental amunt of rs.99 have been deducted towards international roaming rental for 30 days".

              Earlier topup and main balance deduction and now unkonwn deduction by negative crediting...

              https://www.vodafone.in/about-us/warning-and-fraudulent

              Please do not call any unidentified international number as it may result in higher call charges. Vodafone does not directly or indirectly subscribe to any of the above activities and does not actively or otherwise encourage them. ​​

              Rectify the above issues...

              Thanque
              Vodafone India customer support has been notified about the posted complaint.
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                M
                Minu_manoo
                Jun 2, 2020
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                Resolved

                In my mobile, there is activation of an unusual or unnecessary offer is implemented and deducted my 100 rs amount without my concern even..
                I didn't request anything like this and they had activated this offer without my permit...

                So plz return my money back... Please... Asap turn off this offer and give my money to mee... :- (😑😐😪
                Jun 4, 2020
                Complaint marked as Resolved 
                It is resolved on the same day by company and also apologise for their mistake.. Thanking you!!
                Vodafone India customer support has been notified about the posted complaint.
                Verified Support
                Jun 04, 2020
                Vodafone India Customer Care's response                 Dear Customer,

                Please be informed Rs. 99/- credited on your main balance. Kindly check the same by dialling *121# or in My Vodafone App.

                Regards,
                Snehal
                Jun 04, 2020
                Updated by Minu_manoo                 It is resolved on the same day I complain...

                Thank you!! :-)
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                  Ash Gehabich
                  Jun 2, 2020
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                  Deduction of rs.99 for international roaming when i have not activated any such services. A message was sent on june 2nd 2020 informing me of this. Was unable to contact customer care. Please resolve this issue and pay back the deducted amount. Thank you.
                  Vodafone India customer support has been notified about the posted complaint.
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                    W
                    WrestleVideo
                    Jun 2, 2020
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                    Address: Nagpur, Maharashtra

                    International roaming rental pack got activated on my vodafone number [protected]without my concern. I didn't activated or wanted to activate this pack. They charged ₹99 for this pack which i don't want. This is harrasment of customers
                    Vodafone India customer support has been notified about the posted complaint.
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                      V
                      vikas989
                      from Mumbai, Maharashtra
                      Jun 2, 2020
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                      Resolved

                      Address: Vodafone Idea Limited (formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Birla Centurion, 10th Floor, Plot No. 794, B Wing, Pandurang Budhkar Marg, Worli, Mumbai - 400 030 India
                      Website: www.vodafone.in

                      I have received a message by vodaphone

                      Rs 99 that has been deduced towards international roaming. Even i did not visit anywhere from home due to lockdown. Home city, refund money soon. Customer care doesn't attend call or reply without money in the account. If you attend, call after a long time, you don't solve the problem, even auto disconnect call. You are wasting time and money own customers.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 04, 2020
                      Vodafone India Customer Care's response                       Dear Customer,

                      Please be informed Rs. 99/- credited on your main balance. Kindly check the same by dialling *121# or in My Vodafone App.

                      Regards,
                      Snehal
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                        T
                        t@nu
                        Jun 2, 2020
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                        Sir,
                        I was using my vodafone sim ([protected]) with good experience but suddenly a amount of rs. 99 deducted from my balance saying that it is rental international roaming fee.
                        I neighter go to abroad nor start any roaming service and without asking me this service got activated.. I tried many ways to contact vodafone customer care but as my balance was 0.1 and after deduction it become -99.
                        My unlimited plan also stops so that now i am not able to call any customer care and any other person
                        Hope you will solve my problem soon
                        And refund all the deducted amount
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 04, 2020
                        Vodafone India Customer Care's response                         Dear Customer,

                        Please be informed Rs. 99/- credited on your main balance. Kindly check the same by dialling *121# or in My Vodafone App.

                        Regards,
                        Snehal
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                          Gurveer malhi
                          Jun 2, 2020
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                          My vodafone prepaid number shows negative balance of -90.6. Please help me and resolve this issue as soon as possible because i did'nt able to call anyone
                          My number[[protected]]
                          Vodafone India customer support has been notified about the posted complaint.
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                            Priya Komal Yadav
                            Jun 2, 2020
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                            My phone no. Is [protected],.. From 2to 3months my sim card is suspended please reactivate my number.
                            Vodafone India customer support has been notified about the posted complaint.
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                              S
                              Sharifshaikh
                              Jun 2, 2020
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                              On 2nd june 2020, i received a text message from vodafone that my account had been deducted with rs. 99 for international roaming. But i didn't opt for this service. Vodafone activated the service on its own without any authorization from my end. I am extremely unhappy with such unethical deduction and poor service from vodafone. Kindly retract the roaming package and restore the account balance.
                              Vodafone India customer support has been notified about the posted complaint.
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                                R
                                rutu chavan
                                Jun 2, 2020
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                                Resolved

                                I'm using prepaid services of vodafone. I've activated rs. 399 pack and main balance with rs. 10 and had approx. Rs. 6 in main balance.
                                Currently main balance is showing rs. -93.22 and outgoing calls have also been cancelled by you.
                                I've got message saying "dear customer, this is to inform you that a rental amount of rs.99 has been deducted towards international roaming rental for 30 days." but i haven't activated any international roaming pack or not contacted on international number.
                                So i'm requesting you to refund main balance and activate outgoing calls too as soon as possible.
                                Jun 3, 2020
                                Complaint marked as Resolved 
                                I've called customer care for refunding of this deduction and they've refunded me within 3 - 4 hours. I've also mailed them for the same issue and for that they've mailed me back from [email protected] saying the issue has been resolved.
                                Vodafone India customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 04, 2020
                                Vodafone India Customer Care's response                                 Dear Customer,

                                We are glad your concern has been resolved. For any further assistance, just let us know and we will be glad to help.

                                Regards,
                                Snehal
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                                  A
                                  Ashutosh Bauskar
                                  from Pune, Maharashtra
                                  Jun 2, 2020
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                                  Hi team,

                                  I did not make any international call and sms and still vodafone charge me 99 rs and that's why i am not able to do voice call and sms, my balance shows - 99rs.

                                  Please find below message from vodafone.

                                  Dear customer, this is to inform you that a rental amount of rs.99 has been deducted towards international roaming rental for 30 days.

                                  I mailed them on there mention mail id but no hopes that they will refund my money so please look into it.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    Prathmesh D
                                    Jun 2, 2020
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                                    I recharged my vodafone number with 379 rs. Plan on 2nd june, 2020 09:22 am. Recharge is successful and amount also deducted but i am not able to cal from my phone. It says no active plans. My recharge is not activated.
                                    Paid from amazon pay.
                                    Order id:[protected]
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      B
                                      Basidh Mohammed
                                      from Anand, Gujarat
                                      Jun 2, 2020
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                                      Resolved

                                      I received a message from the vodafone stating ""dear customer, this is to inform that a rental amount of rs.99 has been deducted towards international roaming rental for 30 days". I have not volunteerly subscribed any of your services and this happened at 2.42 am midnight. You cheated me by deducting my money without any confirmation or notification from me. This is pure cheat. Give me money back.
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 04, 2020
                                      Vodafone India Customer Care's response                                       Dear Customer,

                                      Please be informed Rs. 99/- credited on your main balance. Kindly check the same by dialling *121# or in My Vodafone App.

                                      Regards,
                                      Snehal
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