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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 27107
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Vodafone India reviews & complaints page 137

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P
pmeher
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rental deduction for international roaming

Dear sir/ma'am,

My contact number is [protected].
I have never been outside india. And i never activated international roaming pack. It is showing a message mentioning deduction of rs 99 towards international roaming. Please do the needful action towards the subscription and readjust my deducted money.

Regards...
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H
Harshal N Chaudhari
from Mumbai, Maharashtra
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Rental deduction

I am vodafone user, i never went abroad, still deducted rs 99 for international roaming rental.
Received below sms.

Dear customer, this is to inform you that a rental amount of rs.99 has been deducted towards international roaming rental for 30 days....
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Dear sir/ma'am,
My mobile number is [protected]. I have never been outside india. And i never activated international roaming pack. It is showing a message mentioning deduction of rs 99 towards international roaming. Please do tthe needful and readjust my deducted money.
Thanks....
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D
Deep Poonia
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international roaming rental

I didn't activated my ir pack but it deducted my rs99...
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M
manjushree ganesh
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negative balance in vodafone

Suddenly my balance turns negative. I dint out any plans and in midnight an receiving and stating that my balance is negative...
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R
Rajesh gmail
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone fraud charging for unnecessary services

I never had activated international roaming on my vodafone service. Vodafone, without my permission, have activated, international roaming for my vodafone service and deducted inr 99.00...
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J
Jskdel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number deactivated

On 19 Marc 2020 I asked Vodafone to extend the safe custody by 6 months as I am stuck in the USA due to Corona Virus and no news on when the flights will start operation.
I was shocked to hear from customer care Vodafone that my number has been deactivated in Oct 2019 as it was in the safe custody for 6 months effective 25 March 2019.
Vodafone itself confirmed to me first on 06 Sep 2019 with service request number for your reference...
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A
aashwinik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activation of re.1 store service without my consent.

Address:Karnataka, Bangalore

For second time, i have received messages saying that the services re.1 store as been activated, without my permission. I have never asked for it. The first time, it charged me rs. 35 and second time re. 60. This is unprofessional and unethical of you guys. You must re-fund the balance to my number. Or, i shall escalate it with the customer forum & forever stop using your services. Day by day, you are becoming worst! Number: [protected]....
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S
sanosji
from Mumbai, Maharashtra
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amount deducted without consent rs. 200

Still facing same issues. Attachment containing the balance of two different dates. I have not activated any service. Deductions are neither shown in vodafone nor in trai app. Called customer care services many times but no action is being taken till now. Urge immediate action....
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S
sambeet nayak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent recharge packs

On 02/05/2020 i recharged my vodafone number [protected] with a pack of ₹399 having benefit of 3GB data per day, unlimited calls and 100 messages per day for 56 days. I got everything according to benefit for some 7-8 days. When i suddenly checked my data balance through my vodafone app it showed me 1.5GB per day data, which was very shocking moment for me. I have requested them to help me but they didn't helped me till now or solved my...
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B
being_1
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Unknown number calls

Address:Truecaller says it's Uttarpradesh

Caller from [protected] is calling again and again though it was cleared that it's wrong number and though it's blocked, it's being calling again and again due to which i am harassed mentally...
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B
being_1
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unknown number calls

Address:Truecaller says it's from Uttarpradesh

A guy from [protected] is harassing by calling again and again, though we shared it's wrong number and even if it is blocked it is being harassed mentally. I believe lodging complaint can help us to resolve this. Please take action against this idiot guy....
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H
haribhau3
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Please clear my minus balance

Address:413801 daund Maharashtra India

I'm 10 years old vodafone user maine unlimited ka 1 year ka recharge kiya hai magar account minuse balance 00.48 paisa hone ke karan mai sms send nahi kar pa raha hu to please mera minuse balance clear karo mobile no [protected] madhukar kale
Thank you....
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P
pallavi@tomar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but not recharged

Hello sir/madam
I did a prepaid recharge of rs.699 from phonepe on my vodafone number on 31/05/2020 at 09:49am from my rbl card and the amount was debited and i also received a message saying "recharge of rs.699 successful on number *5738.

But when i tried calling the customer care and tried finding out about my recharge it said"no recharge is done on your mobile number" even when i received a message saying it was...
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G
Gianchandani
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Excess charges

Address:Mumbai

Ref. Mob no [protected], bill no 15imh[protected], dated 18/05/2020

Dear sir /madam,

Please note that i have been charges twice on my above mentioned bill @rs.5, 999/ towards [protected]@28 days. I have been trying to sort out this issue thru your representative mr. Santosh but not yet solved.

I have been enjoying your service plan [protected]@28 days for rs.5, 999/ month. However, unfortunately,...
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B
Bindash Akki
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am not able to send or receive sms on my number

Dear sir i am facing problem with my vodafone number that i am not able to send or receive any single sms from my number. I am facing this problem since last 2 months. I have made call to the vodafone customer care three times but they only said that your problem will be solved in 2-3 days. But its almost 2 months gone but my problem didn't solve. When i send sms from my number it shows error code 69. I shared it with vodafone customer care...
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T
Triveg system
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vodafone prepaid... network issue.

I am having issue related to network...
I have a vodafone prepaid connection - and i am facing issue that 4g network is not available generally outsides of home i get access of 4g network and at my home i get 3g network thats working to access virtual meeting...

Address - 1/142, sector h, jankipuram lucknow......
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I am a post paid service user of vodafone mobile service having cell no. 90517xxxxx7 and make monthly payment online either through my debit card or through net banking from my desktop computer. This was continued till last month. Today being the due date of payment, when i logged to their website vodafone.in and proceeded to pay i found that they have removed the payment facility through debit card / net banking. They provided only two option...
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G
Girish C Tiwari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sending bill

In spite of surrender message and bill is coming
1. I am sr citizen 70 +
2. My son pranshu tiwari had phone [protected] at my address 288, dda sfs flats, sector 5, pocket 1, dwarka delhi 110075
3. I surrendered this number in feb 2020. I was confirmed for disconnection by phone. My number being alternate number, at least 10 persons got it confirmed.
4. But still i am getting message for payment as below dear customer,...
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S
Suboohi Shaheen
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized deduction from balance without any service

Address:4755, Ip extension 3, Sector 49, Faridabad

Hi,

I have been using vodafone since many years. After this unlimited pack recharges started, i usually keep my main balance 0. Last nov 2019 i recharges my mobile with 100 + 100rs and realized that balance was 0 in few weeks. I though it may be because i had traveled to bhutan. I started keeping tap on my balance. And since jan 13 2020, i cam to know that vodafone is deducting 21/49 or some amount in name of some random package....
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