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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 137

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roy2011
from Hyderabad, Andhra Pradesh
Jun 2, 2020
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Address: https://www.vodafone.in/about-us/warning-and-fraudulent

Registered number [protected]

Again the unknown negative credit deduction of rs.99 plan for 30 days

Getting sms dated and time on july 2 2020...00:28 am

And message that i got on mobile is "dear customer, this is to inform you that a rental amunt of rs.99 have been deducted towards international roaming rental for 30 days".

Earlier topup and main balance deduction and now unkonwn deduction by negative crediting...

https://www.vodafone.in/about-us/warning-and-fraudulent

Please do not call any unidentified international number as it may result in higher call charges. Vodafone does not directly or indirectly subscribe to any of the above activities and does not actively or otherwise encourage them. ​​

Rectify the above issues...

Thanque
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    Minu_manoo
    Jun 2, 2020
    Resolved
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    In my mobile, there is activation of an unusual or unnecessary offer is implemented and deducted my 100 rs amount without my concern even..
    I didn't request anything like this and they had activated this offer without my permit...

    So plz return my money back... Please... Asap turn off this offer and give my money to mee... :- (😑😐😪
    +1 photos
    Jun 4, 2020
    Complaint marked as Resolved 
    It is resolved on the same day by company and also apologise for their mistake.. Thanking you!!
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Jun 04, 2020
    Vodafone India Customer Care's response
    Dear Customer,

    Please be informed Rs. 99/- credited on your main balance. Kindly check the same by dialling *121# or in My Vodafone App.

    Regards,
    Snehal
    Jun 04, 2020
    Updated by Minu_manoo
    It is resolved on the same day I complain...

    Thank you!! :-)
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      A
      Ash Gehabich
      Jun 2, 2020
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      Deduction of rs.99 for international roaming when i have not activated any such services. A message was sent on june 2nd 2020 informing me of this. Was unable to contact customer care. Please resolve this issue and pay back the deducted amount. Thank you.
      +1 photos
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        W
        WrestleVideo
        Jun 2, 2020
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        Address: Nagpur, Maharashtra

        International roaming rental pack got activated on my vodafone number [protected]without my concern. I didn't activated or wanted to activate this pack. They charged ₹99 for this pack which i don't want. This is harrasment of customers
        Vodafone India customer support has been notified about the posted complaint.
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          V
          vikas989
          from Mumbai, Maharashtra
          Jun 2, 2020
          Resolved
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          Resolved

          Address: Vodafone Idea Limited (formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Birla Centurion, 10th Floor, Plot No. 794, B Wing, Pandurang Budhkar Marg, Worli, Mumbai - 400 030 India
          Website: www.vodafone.in

          I have received a message by vodaphone

          Rs 99 that has been deduced towards international roaming. Even i did not visit anywhere from home due to lockdown. Home city, refund money soon. Customer care doesn't attend call or reply without money in the account. If you attend, call after a long time, you don't solve the problem, even auto disconnect call. You are wasting time and money own customers.
          +1 photos
          Aug 6, 2021
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Jun 04, 2020
          Vodafone India Customer Care's response
          Dear Customer,

          Please be informed Rs. 99/- credited on your main balance. Kindly check the same by dialling *121# or in My Vodafone App.

          Regards,
          Snehal
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            T
            t@nu
            Jun 2, 2020
            Resolved
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            Resolved

            Sir,
            I was using my vodafone sim ([protected]) with good experience but suddenly a amount of rs. 99 deducted from my balance saying that it is rental international roaming fee.
            I neighter go to abroad nor start any roaming service and without asking me this service got activated.. I tried many ways to contact vodafone customer care but as my balance was 0.1 and after deduction it become -99.
            My unlimited plan also stops so that now i am not able to call any customer care and any other person
            Hope you will solve my problem soon
            And refund all the deducted amount
            +2 photos
            Aug 6, 2021
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Verified Support
            Jun 04, 2020
            Vodafone India Customer Care's response
            Dear Customer,

            Please be informed Rs. 99/- credited on your main balance. Kindly check the same by dialling *121# or in My Vodafone App.

            Regards,
            Snehal
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              G
              Gurveer malhi
              Jun 2, 2020
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              My vodafone prepaid number shows negative balance of -90.6. Please help me and resolve this issue as soon as possible because i did'nt able to call anyone
              My number[[protected]]
              Vodafone India customer support has been notified about the posted complaint.
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                P
                Priya Komal Yadav
                Jun 2, 2020
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                My phone no. Is [protected],.. From 2to 3months my sim card is suspended please reactivate my number.
                Vodafone India customer support has been notified about the posted complaint.
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                  S
                  Sharifshaikh
                  Jun 2, 2020
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                  On 2nd june 2020, i received a text message from vodafone that my account had been deducted with rs. 99 for international roaming. But i didn't opt for this service. Vodafone activated the service on its own without any authorization from my end. I am extremely unhappy with such unethical deduction and poor service from vodafone. Kindly retract the roaming package and restore the account balance.
                  Vodafone India customer support has been notified about the posted complaint.
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                    R
                    rutu chavan
                    Jun 2, 2020
                    Resolved
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                    Resolved

                    I'm using prepaid services of vodafone. I've activated rs. 399 pack and main balance with rs. 10 and had approx. Rs. 6 in main balance.
                    Currently main balance is showing rs. -93.22 and outgoing calls have also been cancelled by you.
                    I've got message saying "dear customer, this is to inform you that a rental amount of rs.99 has been deducted towards international roaming rental for 30 days." but i haven't activated any international roaming pack or not contacted on international number.
                    So i'm requesting you to refund main balance and activate outgoing calls too as soon as possible.
                    +1 photos
                    Jun 3, 2020
                    Complaint marked as Resolved 
                    I've called customer care for refunding of this deduction and they've refunded me within 3 - 4 hours. I've also mailed them for the same issue and for that they've mailed me back from [email protected] saying the issue has been resolved.
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 04, 2020
                    Vodafone India Customer Care's response
                    Dear Customer,

                    We are glad your concern has been resolved. For any further assistance, just let us know and we will be glad to help.

                    Regards,
                    Snehal
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                      Ashutosh Bauskar
                      from Pune, Maharashtra
                      Jun 2, 2020
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                      Hi team,

                      I did not make any international call and sms and still vodafone charge me 99 rs and that's why i am not able to do voice call and sms, my balance shows - 99rs.

                      Please find below message from vodafone.

                      Dear customer, this is to inform you that a rental amount of rs.99 has been deducted towards international roaming rental for 30 days.

                      I mailed them on there mention mail id but no hopes that they will refund my money so please look into it.
                      Vodafone India customer support has been notified about the posted complaint.
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                        Prathmesh D
                        Jun 2, 2020
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                        I recharged my vodafone number with 379 rs. Plan on 2nd june, 2020 09:22 am. Recharge is successful and amount also deducted but i am not able to cal from my phone. It says no active plans. My recharge is not activated.
                        Paid from amazon pay.
                        Order id:[protected]
                        Vodafone India customer support has been notified about the posted complaint.
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                          Basidh Mohammed
                          from Anand, Gujarat
                          Jun 2, 2020
                          Resolved
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                          Resolved

                          I received a message from the vodafone stating ""dear customer, this is to inform that a rental amount of rs.99 has been deducted towards international roaming rental for 30 days". I have not volunteerly subscribed any of your services and this happened at 2.42 am midnight. You cheated me by deducting my money without any confirmation or notification from me. This is pure cheat. Give me money back.
                          +1 photos
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 04, 2020
                          Vodafone India Customer Care's response
                          Dear Customer,

                          Please be informed Rs. 99/- credited on your main balance. Kindly check the same by dialling *121# or in My Vodafone App.

                          Regards,
                          Snehal
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                            G
                            Girish C Tiwari
                            Jun 2, 2020
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                            Address: 288, DDA SFS Flats sector 5 pocket 1Dwarka

                            I want to submit
                            I am sr citizen 70 +
                            My son pranshu tiwari had phone [protected] at my address 288, dda sfs flats, sector 5, pocket 1, dwarka delhi 110075
                            He left for usa in jan 2020 and will not be back for next 7 years
                            I surrendered this number from my phone [protected] in feb 2020.
                            I was confirmed for disconnection by phone. My number being alternate number, at least 10 persons got it confirmed.
                            But still i am getting message for payment as below dear customer, an amount of rs.117.29 is due on your alternate vodafone number [protected]. Please use account id[protected] and msisdn - [protected] while making the payment. To pay click http://tinyurl.com/j9plz8v.Incase of any assistance please call at [protected]/ [protected] between 9.00 am to 6.00 pm.
                            Please note my son is in usa. We do not need this number for ever. Please disconnect and treat surrendered
                            Request to please stop this mail to me and do not make any claim. I have talked to many person but no result.
                            Due to lock down and my age i am not able to visit your office. Please do needful and intimate me
                            Please resolve this issue,
                            To day again i got reminder for non payment. Please again i request please verify from your persons at least 10 persons in past i have requested, and every one told you will not receive any sms or any call on this but i am still today 31st may 2020 got message.
                            Repeat please resolve.
                            I have send reminder to this in vodafonecare and appellant but still i am getting sms. Today 2.06.2020 again i received sms. Request to stop this sms when i do not have any dues and i reconfirm i surrendered this phone in feb 2020 and it was explained to all the reason and no future requirement
                            Girish chandra tiwari
                            [protected]
                            288, dda sfs flats
                            Sector 5 pocket 1
                            Dwarka delhi, 110075
                            Vodafone India customer support has been notified about the posted complaint.
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                              S
                              Susmita.bera
                              Jun 2, 2020
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                              Date - 02/06/2020
                              Description: received an sms saying amount of rs. 99 has been deducted towards international roaming rental for 30 days. Now my balance shown is rs. - 98.99. Without my concern vodafone had deducted this amount.

                              Resolution required: refund of rs. 99
                              Vodafone India customer support has been notified about the posted complaint.
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                                S
                                Swatigupta312
                                from Delhi, Delhi
                                Jun 2, 2020
                                Resolved
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                                Resolved

                                An amount of 99₹ has been deducted for international roaming pack which i have not registered for. Just coz i lodged a complaint for poor network issues at my home this happened. Need my money back. Phone number: [protected]
                                Jun 7, 2020
                                Complaint marked as Resolved 
                                Amount refunded back
                                Vodafone India customer support has been notified about the posted complaint.
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                                  Manan2343
                                  Jun 2, 2020
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                                  The number is [protected], on[protected], a message regarding a deduction of rs 99 was sent on the number, even though no such request was made. A plan of rs 599 is already activated on the number but the outgoing has stopped.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    R
                                    RajAn AnEja
                                    Jun 2, 2020
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                                    My number was deducted of rs 99 as international roaming.
                                    Vodafone arbitrarily initiated to deduct balance from my main account without my request for any international services.

                                    I do no want any international roaming or international service.
                                    I want to be out of your default balance deduction schemes.

                                    I'm reaching out here because vodafone customer service has no answer to this issue.

                                    Please let me know how to unsubscribe from your default scheme of balance deduction without any request from the users.

                                    Why did this happen in the first place?
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      A
                                      ahiremath04
                                      Jun 2, 2020
                                      Resolved
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                                      Resolved

                                      Dear sir/ma'am,

                                      My main vodafone account (Pre paid) balance showing in nagative because of international roaming rental amount of ₹99/- deducted. Without any necessary and without any permission or i have not made any request from my side for the same.

                                      I tried vodafone customer care number number but it's busy, busy and only busy. Dear vodafone i have lots of work to do today so don't keep engaged me in this thing.

                                      Please look into this matter.

                                      Thank you.

                                      Ajay hiremath.
                                      Jun 2, 2020
                                      Complaint marked as Resolved 
                                      Vodafone directly resolved issue. Didn't send any mail or didn't make any call. Thank you.
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 04, 2020
                                      Vodafone India Customer Care's response
                                      Dear Customer,

                                      We are glad your concern has been resolved. For any further assistance, just let us know and we will be glad to help.

                                      Regards,
                                      Snehal
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                                        7
                                        7837831521
                                        Jun 2, 2020
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                                        Address: H. No 428, block-b, adarsh nagar, nayagaon, district- mohali, (Punjab)

                                        Vodafone has deducted 99rs from my no for international roaming but there are no any request from my side. I didn't get any support from customer service. So kindly help me return my mony. Thank you
                                        +1 photos
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