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Vodafone India Complaints & Reviews

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Last updated Feb 21, 2024
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Vodafone India reviews & complaints page 138

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P
priyanka.1998
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Network problem

I suffer from a bad network problem. Please provide better network facilities as there is a lot of trouble. Neither the phone comes quickly nor these ternets run properly. It is my humble request to help me as soon as possible....
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........eva
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessarily deducting amount from talktime

Today i recharged my no. With 100 rs and 30 rs. After sometime 99 rs was deducted. I looked up for last deductions and it showed something like "dnld". I checked via vodafone app too.. There was no active plans at that moment still the amount got deducted. I emailed the issue to them... And after few minutes i received text saying i have subscribed to caller tune. Two such texts were received... 1st one saying your caller tune is active now....
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S
salujakbs
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer care not responding on Bill and Porting Complaints

I have been charged unnecessarily on my bills every month and every time I have to reach the customer care to get things corrected.

For one month, they correct things, they charge something else next month.
And, when I submitted a request to generate UPC, I receive a message stating some problem with the service provider. Once I received a call from the customer care department and I stated about being unable to generate...
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U
universal sales corporation
from Bengaluru, Karnataka
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Number port outstanding paid still suspension not lifted

Ph no [protected] and [protected] oustanding paid on 22.05.2020
Still not able to call due to clearance from your end not receiced...
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B
Bhuvnesh Upadhyay
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activation of vas without my consent

Address:Surat, Gujarat

Vodafone india has been activating my services without me actually activating or opting for any services. This has happen twice in the last two weeks. These are the messages that i have got.

Hello! Juiceup pack is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of rs.35 has been deducted. Your current balance post service activation is rs.22.574. To deactivate sms stop to or...
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Dear sir
My vodafone number [protected] and [protected] is not displaying incoming caller id (Number) since many years. All the complaints made are on deaf ears to vodafone customer care. Kindly help...
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W
Wish2wrap .com
from Jaipur, Rajasthan
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I am not getting service from your distributor or salesman

My name is aseem i am vodafone retailer. I am not getting service from your distributor or salesman. When ever i called them to send money in demo they said your demo is not attached with us it's attached with another person and he also said same i am faddup with this. I have to leave everything tell me what i can do my no is [protected] my demo no. Is [protected]...
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D
Dr.Rajeev
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Fake Commitment

Hi vodafone,

I am requesting you to please resolve my excess bill ([protected]) which i want to pay as per my normal monthly amount and i am fed up with your fake commitments done by your resolution team when i give a port request of my number..

As i remember that wrong commitment was done by your team on 18th may 2020, they told me to stay with vodafone all excess charge will be waveoff this time. So please...
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Dr.Rajeev
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

post paid no 9811011439 bill excess (very high, last two months)

Address:FF 12 1 FLOOR GALI 2 LAXMI NAGAR, SHAKARPUR, NEAR TIKONA PARK

Dear Sir,
I have a complaint regarding my mobile no [protected].
I have called so many times to your customer care but they are unable to resolve it at their end. I requested him to connect with some senior but they denied. Yesterday also sent complaint by email to vodafonecare.[protected]@vodafoneidea.com; but no resolution till now. My number out going facilities got barred.
In this corona tuff time I am in trouble due no income...
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S
Samk1990
from Mumbai, Maharashtra
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unwanted vas activation and balance deduction without consent

My vodafone number is [protected]. Today on 27th may 2020, at 5:27 pm, vas named funbox pack is activated on my number without my consent and amount of rs. 5 is deducted.
I havent requested any such service. As per trai regulations, mobile service providers are not allowed to deduct balance for any service without taking customer's onsent.
I want the deducted amount refunded in my balance immediately....
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Samk1990
from Mumbai, Maharashtra
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unwanted vas activation and balance deduction without consent

My vodafone number is [protected]. Today on 27th may 2020, at 5:27 pm, vas named funbox pack is activated on my number without my consent and amount of rs. 5 is deducted.
I havent requested any such service. I want the deducted amount refunded in my balance immediately....
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I
Inderjeet Singh Chadha
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Balance 74.5 and validity till 1.6.2020

Our account balance prepaid is 74.50 rupees, but on dialing a number message is insufficient balance, something wrong??
Pl check and take corrective action.
Thanks
I s chadha
Email [protected]@yahoo.com...
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A
AbhinavNain3
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone protection plan

I am an user of vodafone since long and in 3 years then i converted my prepaid number to postpaid i have registered with vodafone mobile shield protection plan as being a vodafone red plan customer. Registration was done after fulfilling all the requirements of said mobile protection plan being provided by vodafone in partnership with new india assurance (As insuarance provider) and dss pro (Plan management on behalf of vodaone. On 14 may...
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D
drgmurali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Negative Balance in Prepaid

I am using Vodafone for last 15 years. I have been using pre paid services with indefinite calls and 100 SMS package. For last 3 weeks i am not able to send SMS message, but able to receive it. I checked the SMSC number it is correct in setting. My balance is --0.78 rupees!!!.
When i called customer care she says i have sent MMS. Why should i send MMS when i am using Whatsapp etc for sending messages.
Very poor service from...
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dishant94
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Changed my Vodafone number plan without my request

Yesterday evening, I received a SMS stating that my plan has been changed to 399 INR one from 299 INR one. I was shocked as I haven't raised this request of changing my plan. I called up customer care multiple times but no one was there at customer support. I then dropped a mail to vodafone customer care for the same for which I have not got any reply till now.
I don't expect this kind of service from Vodafone.
Please help me...
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R
Ravirajkumar1995
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Network problem

Bad network connection. There is coverage problem in my area. Continuously two days I can't use my data balance. And there is no way to contact the customer care Services to solve the coverage problem....
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Ujjwal Poddar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change in my plan without my confirmation!!

[protected] Forwarded message[protected]
From: ujjwal kumar
Date: Sun, May 24, 2020 at 6:08 PM
Subject: Change in my plan without my confirmation!!
To:

Hello,
This is [phone number], a vodafone user(post paid) for more than 4 years!
My vodafone plan has been changed without my confirmation! I received the text yesterday, and I have been trying to get to the customer support through...
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Address:Phagwara

I am using vodafone number [protected]. Charges of amazing of 1000 charged by u which was free in idea when i port my number. Without my knowledge charges put by your company. Went to store manager vikas in ohagwara he assured me 10 days back charges will be waived. He called on 23 re may that it is done but again today outgoing barred. He is not picking calls even. From last 15 days he is making fool of me and this was not expected from company...
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S
srinivaskamath4945
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activated juiceup pack without my consent

Address:Vodafone Idea Limited, Vodafone Idea House, Building A, Corporate Road, Off. S.G. Highway, Prahladnagar, Ahmedabad – 380015
Website:www.vodafone.in

Hi there;

My vodafone mobile no. Is [protected] and my name is srinivas kamath

I received an sms on 25th may 2020 at 14:22 saying "juiceup pack is now active on my number as requested."

I have not activated this service and rs. 75 have been deducted from my balance regarding the same as a rental for 15 days.

I immediately deactivated the service as per details provided by the message...
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H
harshithbangera
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducting money for activation of games portal without my consent/ permission

Address:Mangalore

Sir/ ma'am,
This isn't the first time vodafone has done this. They activate some games or some other vodafone services without asking my permission and adding to it, they deduct my balance. Everything happens without my consent.

This time they have activated 'games portal' without my permission on my number and deducted more than 20 rupees of which i can't find any receipt of, even on their vodafone app. It's like vanished...
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