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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025

Complaints 27132

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9563

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Vodafone India reviews & complaints page 138

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I have recharged with unlimited data and calling plan before 2 months of ruppee 599 and the calling sevice suddenly stoped now while the expire date is 1 july 2020. On the otherhand they have also deduced my main balance and its now in negative. I have not even activated any kind of service but they are just deducting my balance. I just need a solution for yhis as soon as possible

+1 photos

Aug 9, 2021

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Jun 02, 2020

Updated by Sk Ninja I have recharged with unlimited data and calling plan before 2 months of ruppee 599 and the calling sevice suddenly stoped now while the expire date is 1 july 2020. On the otherhand they have also deduced my main balance and its now in negative .i have not even activated any kind of service but they are just deducting my balance.i just need a solution for yhis as soon as possible.they have deducted 99 rupee form account

Verified Support

Jul 01, 2020

Vodafone India Customer Care's response Dear Customer,

As per our records, please be informed Rs. 99/- credited on your main balance. Also the all benefits were credited to you for recharge 599. Kindly check the same by dialling *121# or in My Vodafone App.

Regards,
Snehal

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Today morning while i am sellping i got a message form vodafone that rs 99 have been deducted from my account, i opened vodafone app and found that my balance is -102 rs, without active any service vodafone charge rs 99 bye sending message, this massage i received from vodafone
Dear customer, this is to inform you that a rental amount of rs.99 has been deducted towards international roaming rental for 30 days.
I didn't start any service and didn't sent any massage to activate this service

+1 photos

Aug 14, 2021

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2020

Vodafone India Customer Care's response Dear Customer,

Please be informed Rs. 99/- credited on your main balance. Kindly check the same by dialling *121# or in My Vodafone App.

Regards,
Snehal

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My number was deducted [protected] of rs 99 this morning. I do not want international roaming rental on my vodafone number.
Arbitrarily initiated to deduct balance from my main account without my request for any international services.

I do no want any international roaming or international service.
I want to be out of your default balance deduction schemes.

I'm reaching out here because vodafone customer service has not responded within the timeline they had stipulated.

Please let me know how to unsubscribe from your default scheme of balance deduction without any request from the users.
Why did this happen in the first place?

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Dear sir,
I have not made any request for international roaming formy phone no [protected] and my account has been deducted by rs100 at night 3.08am. I have got a message from vodafone. All international flights are not working and i am not interested in going for any international trips because of corona crisis. You have stopped all my outgoing calls by making my balance -98rs. I am a health working and it is causing inconvenience to me as i am not able to make outgoing calls.
Please look into the matter and do the needfull.
Thanking you.
Dr pravin chopra.
[protected].

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On 2nd june at 2:09 am, i received a text message from vodafone that my account had been deducted with rs. 99 for international roaming. But i didn't opt for this service. Vodafone activated the service on its own without any authorization from my end. I am extremely unhappy with such unethical deduction and poor service from vodafone. Kindly retract the roaming package and restore the account balance.

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Dear sir/ma'am,

My contact number is [protected].
I have never been outside india. And i never activated international roaming pack. It is showing a message mentioning deduction of rs 99 towards international roaming. Please do the needful action towards the subscription and readjust my deducted money.

Regards

+1 photos

Jun 2, 2020

Complaint marked as Resolved

the company has credited the wrongly deducted amount

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I am vodafone user, i never went abroad, still deducted rs 99 for international roaming rental.
Received below sms.

Dear customer, this is to inform you that a rental amount of rs.99 has been deducted towards international roaming rental for 30 days.

Vodafone India customer support has been notified about the posted complaint.

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C

Chhavi Madaan

Jun 2, 2020

Same happened to me this morning.

M

Manan2343

Jun 2, 2020

Yes, same thing happened.

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Dear sir/ma'am,
My mobile number is [protected]. I have never been outside india. And i never activated international roaming pack. It is showing a message mentioning deduction of rs 99 towards international roaming. Please do tthe needful and readjust my deducted money.
Thanks.

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I didn't activated my ir pack but it deducted my rs99

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Suddenly my balance turns negative. I dint out any plans and in midnight an receiving and stating that my balance is negative

+1 photos

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I never had activated international roaming on my vodafone service. Vodafone, without my permission, have activated, international roaming for my vodafone service and deducted inr 99.00

+1 photos

Jun 2, 2020

Complaint marked as Resolved

Resolved within 24 hours. Vodafone has sent sms to me "Hello! Due to technical error, Rs.99 was erroneously charged on your prepaid no. last night. We've credited Rs.99 back into your A/c.We regret the inconvenience"

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On 19 Marc 2020 I asked Vodafone to extend the safe custody by 6 months as I am stuck in the USA due to Corona Virus and no news on when the flights will start operation.
I was shocked to hear from customer care Vodafone that my number has been deactivated in Oct 2019 as it was in the safe custody for 6 months effective 25 March 2019.
Vodafone itself confirmed to me first on 06 Sep 2019 with service request number for your reference[protected] and[protected] and secondly reconfirmed on 08 Sep 2019 SERVICE REQUEST FOR YOUR REFRENCE IS[protected] that the number has been registered for extension of safe custody for 6 month from 25/09/2019.
It appears Vodafone Customer Service staff don't read the emails and keep sending scripted messages.
Please look into it and ACTIVATE my mobile number.
With best regards,
Jaspal Singh Khokhar. Still in the USA as all flights are cancelled.

Aug 13, 2021

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2020

Vodafone India Customer Care's response Dear Customer,

We are unable to contact you on provided number hence, request you to provide alternate number. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal

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Address: Karnataka, Bangalore

For second time, i have received messages saying that the services re.1 store as been activated, without my permission. I have never asked for it. The first time, it charged me rs. 35 and second time re. 60. This is unprofessional and unethical of you guys. You must re-fund the balance to my number. Or, i shall escalate it with the customer forum & forever stop using your services. Day by day, you are becoming worst! Number: [protected].

+6 photos

Aug 8, 2021

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2020

Vodafone India Customer Care's response Dear Customer,

As per our records, the deducted amount was credited to your account. For any further assistance, just let us know and we will be glad to help.

Regards,
Snehal

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Still facing same issues. Attachment containing the balance of two different dates. I have not activated any service. Deductions are neither shown in vodafone nor in trai app. Called customer care services many times but no action is being taken till now. Urge immediate action.

+4 photos

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S

sanosji

from Mumbai, Maharashtra

Sep 7, 2020

No update till now

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On 02/05/2020 i recharged my vodafone number [protected] with a pack of ₹399 having benefit of 3GB data per day, unlimited calls and 100 messages per day for 56 days. I got everything according to benefit for some 7-8 days. When i suddenly checked my data balance through my vodafone app it showed me 1.5GB per day data, which was very shocking moment for me. I have requested them to help me but they didn't helped me till now or solved my problem. Please help me regarding this.
Thankyou

+1 photos

Aug 6, 2021

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2020

Vodafone India Customer Care's response Dear Customer,

As per our backend team, already benefits credited for the recharge 399/- under service request 3-[protected]. You can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal

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Address: Truecaller says it's Uttarpradesh

Caller from [protected] is calling again and again though it was cleared that it's wrong number and though it's blocked, it's being calling again and again due to which i am harassed mentally

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Address: Truecaller says it's from Uttarpradesh

A guy from [protected] is harassing by calling again and again, though we shared it's wrong number and even if it is blocked it is being harassed mentally. I believe lodging complaint can help us to resolve this. Please take action against this idiot guy.

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Address: 413801 daund Maharashtra India

I'm 10 years old vodafone user maine unlimited ka 1 year ka recharge kiya hai magar account minuse balance 00.48 paisa hone ke karan mai sms send nahi kar pa raha hu to please mera minuse balance clear karo mobile no [protected] madhukar kale
Thank you.

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Hello sir/madam
I did a prepaid recharge of rs.699 from phonepe on my vodafone number on 31/05/2020 at 09:49am from my rbl card and the amount was debited and i also received a message saying "recharge of rs.699 successful on number *5738.

But when i tried calling the customer care and tried finding out about my recharge it said"no recharge is done on your mobile number" even when i received a message saying it was done.

I kindly request you to look into my matter (Either provide a refund or resolve my issue as soon as possible)

Aug 6, 2021

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2020

Vodafone India Customer Care's response Dear Customer,

As per our records, on[protected]:50:10 AM Rs.699 was a successful recharge on your account. Kindly restart your handset and again try. For any further assistance, just let us know and we will be glad to help.

Regards,
Shaboni

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Address: Mumbai

Ref. Mob no [protected], bill no 15imh[protected], dated 18/05/2020

Dear sir /madam,

Please note that i have been charges twice on my above mentioned bill @rs.5, 999/ towards [protected]@28 days. I have been trying to sort out this issue thru your representative mr. Santosh but not yet solved.

I have been enjoying your service plan [protected]@28 days for rs.5, 999/ month. However, unfortunately, you have charged me twice the amount on my above mentioned bill resulting my payable amount up to rs.15, 258.10.

My payable due date is 2/6/2020. Request you to reverse the excess amount charged to me (Rs.5, 999) and let me know how much i am to pay on 2/6/2020.

Request you to intimate me how much i am to pay on 2/6/2020. Your prompt response is highly appreciable.

Awaiting your early response to pay my bill.

Thank and regards,
Haresh gianchandani
Tel. [protected]

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