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Vodafone India Complaints & Reviews

www.vodafone.in

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Updated: Sep 1, 2024

Complaints 27116

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9562

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17554

So far, so good. Vodafone India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Vodafone India will keep up the work and continue to help more customers with their concerns even better 🤝

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complaint against vodafone: unauthorized charges and lack of billing transparency

Non refund of 719rs by Vodafone for 9920090561 on 21st august 2023@ 11:03 am

UPC Code not generated in prepaid mobile number

Poor assistance and service

Most useful reviews

\"upc cannot be generated as there are subsisting contractual obligations with your service provider\"

deactivate games portal

recharge is successful but not activated in my account

Error 69 and 29

Vodafone net service

Not able to send sms for porting in., 1900

Featured stories

VAS Services still active - After Deactivation

Cheated international roaming fee

Payment of Amount for SIM Card

Vodafone India reviews & complaints page 138

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Address: Truecaller says it's from Uttarpradesh

A guy from [protected] is harassing by calling again and again, though we shared it's wrong number and even if it is blocked it is being harassed mentally. I believe lodging complaint can help us to resolve this. Please take action against this idiot guy....

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Address: 413801 daund Maharashtra India

I'm 10 years old vodafone user maine unlimited ka 1 year ka recharge kiya hai magar account minuse balance 00.48 paisa hone ke karan mai sms send nahi kar pa raha hu to please mera minuse balance clear karo mobile no [protected] madhukar kale
Thank you....

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Hello sir/madam
I did a prepaid recharge of rs.699 from phonepe on my vodafone number on 31/05/2020 at 09:49am from my rbl card and the amount was debited and i also received a message saying "recharge of rs.699 successful on number *5738.

But when i tried calling the customer care and tried finding out about my recharge it said"no recharge is done on your mobile number" even when i received a message saying it was...

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Address: Mumbai

Ref. Mob no [protected], bill no 15imh[protected], dated 18/05/2020

Dear sir /madam,

Please note that i have been charges twice on my above mentioned bill @rs.5, 999/ towards [protected]@28 days. I have been trying to sort out this issue thru your representative mr. Santosh but not yet solved.

I have been enjoying your service plan [protected]@28 days for rs.5, 999/ month. However, unfortunately,...

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Dear sir i am facing problem with my vodafone number that i am not able to send or receive any single sms from my number. I am facing this problem since last 2 months. I have made call to the vodafone customer care three times but they only said that your problem will be solved in 2-3 days. But its almost 2 months gone but my problem didn't solve. When i send sms from my number it shows error code 69. I shared it with vodafone customer care...

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I am having issue related to network...
I have a vodafone prepaid connection - and i am facing issue that 4g network is not available generally outsides of home i get access of 4g network and at my home i get 3g network thats working to access virtual meeting...

Address - 1/142, sector h, jankipuram lucknow......

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I am a post paid service user of vodafone mobile service having cell no. 90517xxxxx7 and make monthly payment online either through my debit card or through net banking from my desktop computer. This was continued till last month. Today being the due date of payment, when i logged to their website vodafone.in and proceeded to pay i found that they have removed the payment facility through debit card / net banking. They provided only two option...

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In spite of surrender message and bill is coming
1. I am sr citizen 70 +
2. My son pranshu tiwari had phone [protected] at my address 288, dda sfs flats, sector 5, pocket 1, dwarka delhi 110075
3. I surrendered this number in feb 2020. I was confirmed for disconnection by phone. My number being alternate number, at least 10 persons got it confirmed.
4. But still i am getting message for payment as below dear customer,...

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Address: 4755, Ip extension 3, Sector 49, Faridabad

Hi,

I have been using vodafone since many years. After this unlimited pack recharges started, i usually keep my main balance 0. Last nov 2019 i recharges my mobile with 100 + 100rs and realized that balance was 0 in few weeks. I though it may be because i had traveled to bhutan. I started keeping tap on my balance. And since jan 13 2020, i cam to know that vodafone is deducting 21/49 or some amount in name of some random package....

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Address: House no 38,gali no 02 3rd floor, near nehrubihar appartment,patna 800013

Hi my rajnish kumar my pf no - tn/35791/215844 employee code-252341, joining date-11.10.2010, leaving date 30.11.2011, my contact no is [protected], email id - [protected]@gmail.com...

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Address: Vodaphone, Kolkata , North 24-Parganas

Earlier i had one vodafone post paid connection which was ported to bsnlon 01.01.2020. Vodaphone had one outstanding bill of rs.168.73 for the period from 27.12.2019 to 30.12.2019 and the same has been paid on 26.05.2020 vide payment id ssbi[protected]. Due to non payment of outstanding bill my connection was disconnected by vodafone during march, 2020 onwards as confirmed by the bsnl authorities on 30.05.2020. Once the entire outstanding...

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Address: Mumbai

Special call charges of rs 662 + gst charged on my postpaid number [protected] for call made to[protected], 55000 between 18-apr to 21-apr-2020.

I have not made any calls on this numbers.
This is something fraud on bill.

I have already wrote an email to customer care but they are replying how to protect my phone with screen lock.

Pls reverse rs662 also with gst and confirm to enable me...

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Address: India

Dear to all,

This issue i m highlighting that vodafone customer care is really pathetic i have raised a request mobile number portability from vodafone to reliance jio, even i had done all the procedure to convert my number due to pathetic network issue one of the executive called to me as reliance jio and he said to me that your mobile number i. E [protected], is in postpaid connection so he told to me that just type cancel...

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I recharge my vodafone mobile number with data pack of 4gb/day with unlimited voice calling for rupees 299 but as per convo with their cc people regarding this they told i utilized only 2gb they told me that remaining datas will be compensated with in 24 hrs but till now i can not got any calls regarding this today i once agin reach to thyem they told need to wait for another 24 hrs. I cannot understood why i need to wait for another 24 hrs...

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Vodafone is the most pathetic and hopeless service it gives the worst customer support there is no co ordination between department. No two department can transfer call to the employ which customer wants to speak. I am having a problem since 1 months from vodafone not getting incoming calls but no 1 is there to take care of my problem all employ gives false promises they dont even know how to file a complaint they have untrained employees...

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I suffer from a bad network problem. Please provide better network facilities as there is a lot of trouble. Neither the phone comes quickly nor these ternets run properly. It is my humble request to help me as soon as possible....

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Today i recharged my no. With 100 rs and 30 rs. After sometime 99 rs was deducted. I looked up for last deductions and it showed something like "dnld". I checked via vodafone app too.. There was no active plans at that moment still the amount got deducted. I emailed the issue to them... And after few minutes i received text saying i have subscribed to caller tune. Two such texts were received... 1st one saying your caller tune is active now....

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I have been charged unnecessarily on my bills every month and every time I have to reach the customer care to get things corrected.

For one month, they correct things, they charge something else next month.
And, when I submitted a request to generate UPC, I receive a message stating some problem with the service provider. Once I received a call from the customer care department and I stated about being unable to generate...

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Ph no [protected] and [protected] oustanding paid on 22.05.2020
Still not able to call due to clearance from your end not receiced...

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Address: Surat, Gujarat

Vodafone india has been activating my services without me actually activating or opting for any services. This has happen twice in the last two weeks. These are the messages that i have got.

Hello! Juiceup pack is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of rs.35 has been deducted. Your current balance post service activation is rs.22.574. To deactivate sms stop to or...

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