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Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 138

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B
balajk
Jun 2, 2020
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My number was deducted [protected] of rs 99 this morning. I do not want international roaming rental on my vodafone number.
Arbitrarily initiated to deduct balance from my main account without my request for any international services.

I do no want any international roaming or international service.
I want to be out of your default balance deduction schemes.

I'm reaching out here because vodafone customer service has not responded within the timeline they had stipulated.

Please let me know how to unsubscribe from your default scheme of balance deduction without any request from the users.
Why did this happen in the first place?
Vodafone India customer support has been notified about the posted complaint.
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    Pravin chopra
    Jun 2, 2020
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    Dear sir,
    I have not made any request for international roaming formy phone no [protected] and my account has been deducted by rs100 at night 3.08am. I have got a message from vodafone. All international flights are not working and i am not interested in going for any international trips because of corona crisis. You have stopped all my outgoing calls by making my balance -98rs. I am a health working and it is causing inconvenience to me as i am not able to make outgoing calls.
    Please look into the matter and do the needfull.
    Thanking you.
    Dr pravin chopra.
    [protected].
    Vodafone India customer support has been notified about the posted complaint.
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      C
      Chhavi Madaan
      Jun 2, 2020
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      On 2nd june at 2:09 am, i received a text message from vodafone that my account had been deducted with rs. 99 for international roaming. But i didn't opt for this service. Vodafone activated the service on its own without any authorization from my end. I am extremely unhappy with such unethical deduction and poor service from vodafone. Kindly retract the roaming package and restore the account balance.
      Vodafone India customer support has been notified about the posted complaint.
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        P
        pmeher
        Jun 2, 2020
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        Resolved

        Dear sir/ma'am,

        My contact number is [protected].
        I have never been outside india. And i never activated international roaming pack. It is showing a message mentioning deduction of rs 99 towards international roaming. Please do the needful action towards the subscription and readjust my deducted money.

        Regards
        +1 photos
        Jun 2, 2020
        Complaint marked as Resolved 
        the company has credited the wrongly deducted amount
        Vodafone India customer support has been notified about the posted complaint.
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          H
          Harshal N Chaudhari
          from Mumbai, Maharashtra
          Jun 2, 2020
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          I am vodafone user, i never went abroad, still deducted rs 99 for international roaming rental.
          Received below sms.

          Dear customer, this is to inform you that a rental amount of rs.99 has been deducted towards international roaming rental for 30 days.
          Vodafone India customer support has been notified about the posted complaint.
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          Same happened to me this morning.
          Reply
          Yes, same thing happened.
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            S
            Shailesh_0040
            Jun 2, 2020
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            Dear sir/ma'am,
            My mobile number is [protected]. I have never been outside india. And i never activated international roaming pack. It is showing a message mentioning deduction of rs 99 towards international roaming. Please do tthe needful and readjust my deducted money.
            Thanks.
            Vodafone India customer support has been notified about the posted complaint.
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              D
              Deep Poonia
              Jun 2, 2020
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              I didn't activated my ir pack but it deducted my rs99
              Vodafone India customer support has been notified about the posted complaint.
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                M
                manjushree ganesh
                Jun 2, 2020
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                Suddenly my balance turns negative. I dint out any plans and in midnight an receiving and stating that my balance is negative
                +1 photos
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                  R
                  Rajesh gmail
                  Jun 2, 2020
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                  Resolved

                  I never had activated international roaming on my vodafone service. Vodafone, without my permission, have activated, international roaming for my vodafone service and deducted inr 99.00
                  +1 photos
                  Jun 2, 2020
                  Complaint marked as Resolved 
                  Resolved within 24 hours. Vodafone has sent sms to me "Hello! Due to technical error, Rs.99 was erroneously charged on your prepaid no. last night. We've credited Rs.99 back into your A/c.We regret the inconvenience"
                  Vodafone India customer support has been notified about the posted complaint.
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                    J
                    Jskdel
                    Jun 1, 2020
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                    Resolved

                    On 19 Marc 2020 I asked Vodafone to extend the safe custody by 6 months as I am stuck in the USA due to Corona Virus and no news on when the flights will start operation.
                    I was shocked to hear from customer care Vodafone that my number has been deactivated in Oct 2019 as it was in the safe custody for 6 months effective 25 March 2019.
                    Vodafone itself confirmed to me first on 06 Sep 2019 with service request number for your reference[protected] and[protected] and secondly reconfirmed on 08 Sep 2019 SERVICE REQUEST FOR YOUR REFRENCE IS[protected] that the number has been registered for extension of safe custody for 6 month from 25/09/2019.
                    It appears Vodafone Customer Service staff don't read the emails and keep sending scripted messages.
                    Please look into it and ACTIVATE my mobile number.
                    With best regards,
                    Jaspal Singh Khokhar. Still in the USA as all flights are cancelled.
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 01, 2020
                    Vodafone India Customer Care's response                     Dear Customer,

                    We are unable to contact you on provided number hence, request you to provide alternate number. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                    Regards,
                    Snehal
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                      A
                      aashwinik
                      Jun 1, 2020
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                      Address: Karnataka, Bangalore

                      For second time, i have received messages saying that the services re.1 store as been activated, without my permission. I have never asked for it. The first time, it charged me rs. 35 and second time re. 60. This is unprofessional and unethical of you guys. You must re-fund the balance to my number. Or, i shall escalate it with the customer forum & forever stop using your services. Day by day, you are becoming worst! Number: [protected].
                      +6 photos
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 01, 2020
                      Vodafone India Customer Care's response                       Dear Customer,

                      As per our records, the deducted amount was credited to your account. For any further assistance, just let us know and we will be glad to help.

                      Regards,
                      Snehal
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                        S
                        sanosji
                        from Mumbai, Maharashtra
                        Jun 1, 2020
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                        Still facing same issues. Attachment containing the balance of two different dates. I have not activated any service. Deductions are neither shown in vodafone nor in trai app. Called customer care services many times but no action is being taken till now. Urge immediate action.
                        +4 photos
                        Vodafone India customer support has been notified about the posted complaint.
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                        No update till now
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                          S
                          sambeet nayak
                          May 31, 2020
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                          Resolved

                          On 02/05/2020 i recharged my vodafone number [protected] with a pack of ₹399 having benefit of 3GB data per day, unlimited calls and 100 messages per day for 56 days. I got everything according to benefit for some 7-8 days. When i suddenly checked my data balance through my vodafone app it showed me 1.5GB per day data, which was very shocking moment for me. I have requested them to help me but they didn't helped me till now or solved my problem. Please help me regarding this.
                          Thankyou
                          +1 photos
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 01, 2020
                          Vodafone India Customer Care's response                           Dear Customer,

                          As per our backend team, already benefits credited for the recharge 399/- under service request 3-[protected]. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                          Regards,
                          Snehal
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                            B
                            being_1
                            May 31, 2020
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                            Address: Truecaller says it's Uttarpradesh

                            Caller from [protected] is calling again and again though it was cleared that it's wrong number and though it's blocked, it's being calling again and again due to which i am harassed mentally
                            Vodafone India customer support has been notified about the posted complaint.
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                              B
                              being_1
                              May 31, 2020
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                              Address: Truecaller says it's from Uttarpradesh

                              A guy from [protected] is harassing by calling again and again, though we shared it's wrong number and even if it is blocked it is being harassed mentally. I believe lodging complaint can help us to resolve this. Please take action against this idiot guy.
                              Vodafone India customer support has been notified about the posted complaint.
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                                H
                                haribhau3
                                May 31, 2020
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                                Address: 413801 daund Maharashtra India

                                I'm 10 years old vodafone user maine unlimited ka 1 year ka recharge kiya hai magar account minuse balance 00.48 paisa hone ke karan mai sms send nahi kar pa raha hu to please mera minuse balance clear karo mobile no [protected] madhukar kale
                                Thank you.
                                Vodafone India customer support has been notified about the posted complaint.
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                                  P
                                  pallavi@tomar
                                  May 31, 2020
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                                  Resolved

                                  Hello sir/madam
                                  I did a prepaid recharge of rs.699 from phonepe on my vodafone number on 31/05/2020 at 09:49am from my rbl card and the amount was debited and i also received a message saying "recharge of rs.699 successful on number *5738.

                                  But when i tried calling the customer care and tried finding out about my recharge it said"no recharge is done on your mobile number" even when i received a message saying it was done.

                                  I kindly request you to look into my matter (Either provide a refund or resolve my issue as soon as possible)
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 01, 2020
                                  Vodafone India Customer Care's response                                   Dear Customer,

                                  As per our records, on[protected]:50:10 AM Rs.699 was a successful recharge on your account. Kindly restart your handset and again try. For any further assistance, just let us know and we will be glad to help.

                                  Regards,
                                  Shaboni
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                                    G
                                    Gianchandani
                                    May 31, 2020
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                                    Address: Mumbai

                                    Ref. Mob no [protected], bill no 15imh[protected], dated 18/05/2020

                                    Dear sir /madam,

                                    Please note that i have been charges twice on my above mentioned bill @rs.5, 999/ towards [protected]@28 days. I have been trying to sort out this issue thru your representative mr. Santosh but not yet solved.

                                    I have been enjoying your service plan [protected]@28 days for rs.5, 999/ month. However, unfortunately, you have charged me twice the amount on my above mentioned bill resulting my payable amount up to rs.15, 258.10.

                                    My payable due date is 2/6/2020. Request you to reverse the excess amount charged to me (Rs.5, 999) and let me know how much i am to pay on 2/6/2020.

                                    Request you to intimate me how much i am to pay on 2/6/2020. Your prompt response is highly appreciable.

                                    Awaiting your early response to pay my bill.

                                    Thank and regards,
                                    Haresh gianchandani
                                    Tel. [protected]
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      B
                                      Bindash Akki
                                      May 31, 2020
                                      Resolved
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                                      Resolved

                                      Dear sir i am facing problem with my vodafone number that i am not able to send or receive any single sms from my number. I am facing this problem since last 2 months. I have made call to the vodafone customer care three times but they only said that your problem will be solved in 2-3 days. But its almost 2 months gone but my problem didn't solve. When i send sms from my number it shows error code 69. I shared it with vodafone customer care executive but he also didn't solve my problem. Please look into the matter.
                                      Thank you.
                                      Aug 10, 2021
                                      Complaint marked as Resolved 
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 01, 2020
                                      Vodafone India Customer Care's response                                       Dear Customer,

                                      As per our records, all services are active and no barring active, no issue found. Request you to refresh your handset. For any further assistance, just let us know and we will be glad to help.

                                      Regards,
                                      Snehal
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                                        T
                                        Triveg system
                                        May 31, 2020
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                                        I am having issue related to network...
                                        I have a vodafone prepaid connection - and i am facing issue that 4g network is not available generally outsides of home i get access of 4g network and at my home i get 3g network thats working to access virtual meeting...

                                        Address - 1/142, sector h, jankipuram lucknow...
                                        Vodafone India customer support has been notified about the posted complaint.
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