Vodafone India Complaints & Reviews

I am an user of vodafone since long and in 3 years then i converted my prepaid number to postpaid i have registered with vodafone mobile shield protection plan as being a vodafone red plan customer. Registration was done after fulfilling all the requirements of said mobile protection plan being provided by vodafone in partnership with new india assurance (As insuarance provider) and dss pro (Plan management on behalf of vodaone. On 14 may...

I am using Vodafone for last 15 years. I have been using pre paid services with indefinite calls and 100 SMS package. For last 3 weeks i am not able to send SMS message, but able to receive it. I checked the SMSC number it is correct in setting. My balance is --0.78 rupees!!!.
When i called customer care she says i have sent MMS. Why should i send MMS when i am using Whatsapp etc for sending messages.
Very poor service from...

Yesterday evening, I received a SMS stating that my plan has been changed to 399 INR one from 299 INR one. I was shocked as I haven't raised this request of changing my plan. I called up customer care multiple times but no one was there at customer support. I then dropped a mail to vodafone customer care for the same for which I have not got any reply till now.
I don't expect this kind of service from Vodafone.
Please help me...

Bad network connection. There is coverage problem in my area. Continuously two days I can't use my data balance. And there is no way to contact the customer care Services to solve the coverage problem....

[protected] Forwarded message[protected]
From: ujjwal kumar
Date: Sun, May 24, 2020 at 6:08 PM
Subject: Change in my plan without my confirmation!!
To:

Hello,
This is [phone number], a vodafone user(post paid) for more than 4 years!
My vodafone plan has been changed without my confirmation! I received the text yesterday, and I have been trying to get to the customer support through...

I am using vodafone number [protected]. Charges of amazing of 1000 charged by u which was free in idea when i port my number. Without my knowledge charges put by your company. Went to store manager vikas in ohagwara he assured me 10 days back charges will be waived. He called on 23 re may that it is done but again today outgoing barred. He is not picking calls even. From last 15 days he is making fool of me and this was not expected from company...

Hi there;

My vodafone mobile no. Is [protected] and my name is srinivas kamath

I received an sms on 25th may 2020 at 14:22 saying "juiceup pack is now active on my number as requested."

I have not activated this service and rs. 75 have been deducted from my balance regarding the same as a rental for 15 days.

I immediately deactivated the service as per details provided by the message...

Sir/ ma'am,
This isn't the first time vodafone has done this. They activate some games or some other vodafone services without asking my permission and adding to it, they deduct my balance. Everything happens without my consent.

This time they have activated 'games portal' without my permission on my number and deducted more than 20 rupees of which i can't find any receipt of, even on their vodafone app. It's like vanished...

Dear sir,

I am getting a bill for connection not been used for past 3 months.

I have requested them to forgive the bill and activate the connection because it is happening again.

Please help..

Regards

Rajeev nigam...

Sir my mobile no is [protected]. I am vodafone customer. I bought a plan of 149. But company changed it to 299 itself. Company did not inform me about it. When i called company then one of company member told me that take the plan of 224. Then i agreed with him. But no plan was changed. Company also collected 50 ropees only becuse i paid bill later. Now want take an action against company. It is just making fool of the customer....

By mistake i recharged twice on 23may 2020 with rs 379/-. Nobody in vodaphone is entertaining this issue of mine. I also mailed this issue but no one addressed to this issue....

On 9th May, I recharged my dad's number with Rs 379 recharge. My money got deducted but the package didn't active (no message was received regarding successful activate or unsuccessful transaction). I then recharged Rs 10 to check what exactly is wrong; however, this recharge was successful. I then called the customer care service, I explained about the situation. On knowing that I had recharged from my Vodafone App, the customer care representative...

Vas subscription is being done without my consent consecutively.in one day it has been done twice - right after recharging the sim. I did not subscribe for the services at all. This happens everytime after i recharge - and for each subscription they charge 35 rs, even though it is not with my consent. Till now a total of 105 rs has been dedcuted in the past week....

On 20may 2020 due to amphan cyclone mobile tower of vodafone fell down on our rooftop causing a heavy damage to my house cealing. Cracks are all over my cealing and walls. We gave consent to the tower authority on 2004 till now they are using our rooftop but we flat members are not getting benefited moneytorily or by something else. Our lives are being endangered only. Flat promoter & tower authorities are not shifting the tower from our...

I have received messages of value added services being added to my pack with any request from my side. Money gets deducted unnecessary....

I am using vodafone from past 4 years it was good journey but now i am facing huge problem in using vodafone services. From past 3 days there is no network in my phone, handset is ok as i checked in by inserting d sim in other handset. By manual selection of network through setting option i am able to connect to vodafone network bt it automatically gets disconnected. I called to ur no 198 through other vodafone no bt they r not providing...

Usage charges of rs.149 being shown in my bill, even though i am not using any service that should caharge me this much, i am vodafone postpaid customer from 6 years and this is being happening from few months now, i was paying uptill now but after seeing this months bill i was totally alarmed
I have filed a comaplint to vodafone customer care regarding the issue but to no effect...

Mr vodafone
Vodafone is most dirty company.
Customer gives nice network for payment vodafone is not provide good network any mobile network and calling network
Vodafone receive payment for fauji network but vodafone give two g network and call is drop...

I m complaining about my number, [protected], is a prepaid number, and it shows negative balance, in this time of lockdown, m not able to use my number, i have dis number only, which is connected to all my bank or other......

I am seeing last 3-4 month that my balance is
-2.99 i am shocked how is possible. I had recharged of 30....