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Vodafone India Complaints & Reviews

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Updated: Sep 1, 2024
Complaints 27116
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9562
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Vodafone India reviews & complaints page 139

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S
Satyan Nair
May 28, 2020
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Incoming caller number not displaying

Dear sir
My vodafone number [protected] and [protected] is not displaying incoming caller id (Number) since many years. All the complaints made are on deaf ears to vodafone customer care. Kindly help...
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Wish2wrap .com
from Jaipur, Rajasthan
May 28, 2020
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I am not getting service from your distributor or salesman

My name is aseem i am vodafone retailer. I am not getting service from your distributor or salesman. When ever i called them to send money in demo they said your demo is not attached with us it's attached with another person and he also said same i am faddup with this. I have to leave everything tell me what i can do my no is [protected] my demo no. Is [protected]...
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Dr.Rajeev
May 28, 2020
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Fake Commitment

Hi vodafone,

I am requesting you to please resolve my excess bill ([protected]) which i want to pay as per my normal monthly amount and i am fed up with your fake commitments done by your resolution team when i give a port request of my number..

As i remember that wrong commitment was done by your team on 18th may 2020, they told me to stay with vodafone all excess charge will be waveoff this time. So please...
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Dr.Rajeev
May 28, 2020
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post paid no 9811011439 bill excess (very high, last two months)

Address: FF 12 1 FLOOR GALI 2 LAXMI NAGAR, SHAKARPUR, NEAR TIKONA PARK

Dear Sir,
I have a complaint regarding my mobile no [protected].
I have called so many times to your customer care but they are unable to resolve it at their end. I requested him to connect with some senior but they denied. Yesterday also sent complaint by email to vodafonecare.[protected]@vodafoneidea.com; but no resolution till now. My number out going facilities got barred.
In this corona tuff time I am in trouble due no income...
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S
Samk1990
from Mumbai, Maharashtra
May 28, 2020
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unwanted vas activation and balance deduction without consent

My vodafone number is [protected]. Today on 27th may 2020, at 5:27 pm, vas named funbox pack is activated on my number without my consent and amount of rs. 5 is deducted.
I havent requested any such service. As per trai regulations, mobile service providers are not allowed to deduct balance for any service without taking customer's onsent.
I want the deducted amount refunded in my balance immediately....
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Samk1990
from Mumbai, Maharashtra
May 27, 2020
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unwanted vas activation and balance deduction without consent

My vodafone number is [protected]. Today on 27th may 2020, at 5:27 pm, vas named funbox pack is activated on my number without my consent and amount of rs. 5 is deducted.
I havent requested any such service. I want the deducted amount refunded in my balance immediately....
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Inderjeet Singh Chadha
May 27, 2020
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Balance 74.5 and validity till 1.6.2020

Our account balance prepaid is 74.50 rupees, but on dialing a number message is insufficient balance, something wrong??
Pl check and take corrective action.
Thanks
I s chadha
Email [protected]@yahoo.com...
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AbhinavNain3
May 27, 2020
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Vodafone protection plan

I am an user of vodafone since long and in 3 years then i converted my prepaid number to postpaid i have registered with vodafone mobile shield protection plan as being a vodafone red plan customer. Registration was done after fulfilling all the requirements of said mobile protection plan being provided by vodafone in partnership with new india assurance (As insuarance provider) and dss pro (Plan management on behalf of vodaone. On 14 may...
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drgmurali
May 26, 2020
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Negative Balance in Prepaid

I am using Vodafone for last 15 years. I have been using pre paid services with indefinite calls and 100 SMS package. For last 3 weeks i am not able to send SMS message, but able to receive it. I checked the SMSC number it is correct in setting. My balance is --0.78 rupees!!!.
When i called customer care she says i have sent MMS. Why should i send MMS when i am using Whatsapp etc for sending messages.
Very poor service from...
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dishant94
from Noida, Uttar Pradesh
May 26, 2020
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Changed my Vodafone number plan without my request

Yesterday evening, I received a SMS stating that my plan has been changed to 399 INR one from 299 INR one. I was shocked as I haven't raised this request of changing my plan. I called up customer care multiple times but no one was there at customer support. I then dropped a mail to vodafone customer care for the same for which I have not got any reply till now.
I don't expect this kind of service from Vodafone.
Please help me...
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R
Ravirajkumar1995
May 25, 2020
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Network problem

Bad network connection. There is coverage problem in my area. Continuously two days I can't use my data balance. And there is no way to contact the customer care Services to solve the coverage problem....
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Ujjwal Poddar
May 25, 2020
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Change in my plan without my confirmation!!

[protected] Forwarded message[protected]
From: ujjwal kumar
Date: Sun, May 24, 2020 at 6:08 PM
Subject: Change in my plan without my confirmation!!
To:

Hello,
This is [phone number], a vodafone user(post paid) for more than 4 years!
My vodafone plan has been changed without my confirmation! I received the text yesterday, and I have been trying to get to the customer support through...
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ricky sachdeva
May 25, 2020
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Regarding product / service of store manager vikas

Address: Phagwara

I am using vodafone number [protected]. Charges of amazing of 1000 charged by u which was free in idea when i port my number. Without my knowledge charges put by your company. Went to store manager vikas in ohagwara he assured me 10 days back charges will be waived. He called on 23 re may that it is done but again today outgoing barred. He is not picking calls even. From last 15 days he is making fool of me and this was not expected from company...
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srinivaskamath4945
May 25, 2020
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activated juiceup pack without my consent

Address: Vodafone Idea Limited, Vodafone Idea House, Building A, Corporate Road, Off. S.G. Highway, Prahladnagar, Ahmedabad – 380015
Website: www.vodafone.in

Hi there;

My vodafone mobile no. Is [protected] and my name is srinivas kamath

I received an sms on 25th may 2020 at 14:22 saying "juiceup pack is now active on my number as requested."

I have not activated this service and rs. 75 have been deducted from my balance regarding the same as a rental for 15 days.

I immediately deactivated the service as per details provided by the message...
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H
harshithbangera
May 25, 2020
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Resolved

deducting money for activation of games portal without my consent/ permission

Address: Mangalore

Sir/ ma'am,
This isn't the first time vodafone has done this. They activate some games or some other vodafone services without asking my permission and adding to it, they deduct my balance. Everything happens without my consent.

This time they have activated 'games portal' without my permission on my number and deducted more than 20 rupees of which i can't find any receipt of, even on their vodafone app. It's like vanished...
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rajiv niggam
May 25, 2020
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billing done for connection not in use # 8860014949

Dear sir,

I am getting a bill for connection not been used for past 3 months.

I have requested them to forgive the bill and activate the connection because it is happening again.

Please help..

Regards

Rajeev nigam...
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M
mithu143
May 25, 2020
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Change plan 149 to 299 without informed me

Address: Vodafone care rajasthan

Sir my mobile no is [protected]. I am vodafone customer. I bought a plan of 149. But company changed it to 299 itself. Company did not inform me about it. When i called company then one of company member told me that take the plan of 224. Then i agreed with him. But no plan was changed. Company also collected 50 ropees only becuse i paid bill later. Now want take an action against company. It is just making fool of the customer....
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F
Facdel1
from Noida, Uttar Pradesh
May 25, 2020
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Recharged twice with rs 379/*

By mistake i recharged twice on 23may 2020 with rs 379/-. Nobody in vodaphone is entertaining this issue of mine. I also mailed this issue but no one addressed to this issue....
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Arun_nadar
May 24, 2020
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Rs 379 recharge failed but money got deducted

On 9th May, I recharged my dad's number with Rs 379 recharge. My money got deducted but the package didn't active (no message was received regarding successful activate or unsuccessful transaction). I then recharged Rs 10 to check what exactly is wrong; however, this recharge was successful. I then called the customer care service, I explained about the situation. On knowing that I had recharged from my Vodafone App, the customer care representative...
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N
Nisekoi
May 24, 2020
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vas subscription

Vas subscription is being done without my consent consecutively.in one day it has been done twice - right after recharging the sim. I did not subscribe for the services at all. This happens everytime after i recharge - and for each subscription they charge 35 rs, even though it is not with my consent. Till now a total of 105 rs has been dedcuted in the past week....
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