Vodafone India Complaints & Reviews

Vodafone is charging extra from its customers without providing details anywhere on what it is. On my recent bill, I saw they have charged me 50 rupees extra on other credits/charge and I don’t even know why. It’s really preposterous of them to charge anything they want from their customer. Had they provided good services I wouldn’t have registered a complaint but their service is also worsening day by day and now I’m thinking to switch my network!

I would need an explanation from Vodafone on the same and would want all the money stolen from me in this manner, credited back to me.

Hi, actually i had ported my num from voda to airtel few months ago. When i generated the port code voda operator intimated that before porting have to pay outstanding bill then they issue noc to airtel later i will allow to get airtel as my operator but after so many months they intimated to airtel to stop my services because i had not submitted some outstanding bill.

If i had not paid how airtel n voda allowed me that time to switch my num in new operator later on as it's lockdown n services they intimated me will soon stop also forced me to make payment which i made on 10.05.2020 i would like please check as per my best knowledge they done a wrong declaration to me. I want clarification from vodafone and if it's found correct asap reimbursement should be made.

I have recharged my number with super plan of rs.599, which offers 1.5gb of daily data bundle. Still 13 days before the plan expires, its been 2 days since i am not able to access internet over my device. I have done multiple recharge with data pack after that and to my notice i can access the internet now, but my daily data bundle of original pack is not accessible. The customer care after complaining is saying the problem is with device and give useless suggestions which i have already tried. Had there been the issue with the device i shouldn’t be able to access internet at all. Really disappointed with the kind of persons running the customer care services...

Dear Vodafone,

Today I recharged Rs 199 on my Vodafone prepaid mobile via www.vodafone.in and pay the amount using online SIB.But the recharge was unsuccessful and the money got deducted from bank. Please do the needful regarding this

I had activated international roaming on my number [protected] on october 12 2019. After coming back from my vacation, i sent a deactivate request on october 21 2019.
Despite the request, i was being charged for international roaming every month.in the month of february i resent the request and got a message saying the service is already deactive on my mobile number. Hence, i called on customer care and was assured by the executive that he will deactivate the service on my phone. Request number: 4-[protected] & 4-[protected].

I reached out to vodafone customer care and the executive informed me that his team will get back to me once i send the screenshot of the messages i received on email to vodafone. I did and no one responded. I reached out to cc team on twitter and they said their executive will get in touch. It's been over 4-5 days no one called and now they've stopped replying too. I finally called vodafone care again may 10 againand was told that the executive will raise a waiver request. I will get the request number post the call but that was again a lie because no request was made. I checked the same by calling again on may 11. I was also informed that i won't get the waiver despite of being wrongfully charged.

I have recharge amount of rs 1495 .and again after one day i have recharge the same amount.i.e. rs 1495.when my talktime balance are got over. The company is still not activate my other plan.please do activate asap.thank you.

Vodafone deducted Rs.20 for some Vas service without my consent. When I checked the balance deducted, it shows Rs. 20 DNLD -DINDO _MP3_20-NEOMOBILE. It happened about a week ago and again happened Yesterday as well. Vodafone has been deducting my balance without my consent for last three months.

3 months se mer No [protected].se sms nahi jaraha hai aur customer care men phone bhi nahi lagta hai

सर, मेरे नंबर पर इन्टरनेट स्लो चल रहा है। में वोडाफोन से कॉन्टेक्ट करने की कोशिश कर रहा हूं पर ये हो नहीं पा रहा है मैने पहले भी क्यी सिकायत
कर रखी है पर कोई ऐक्शन नहीं लिया जा रहा है कृपया मेरे नंबर पर जो भी इन्टरनेट इश्यूज है उन्हें जल्दी ही ठीक कर दें

I want to upgrade sim 3g to 4g

Stop juiceup pack service from my mobile no
The Juiceup pack service automatically activated in my mobile number and rs 14/- two times has been cut from my account.
I request you to please stop this service as soon as possible and amount revert my account

I have to take upper side action, otherwise.

My mobile no is [protected]

I've recharged a decent amount of Rs. 50 after reactivating my sim! Still it says that I need to recharge to activate my internet and outgoing calls!

My vodafone number [protected] is prepaid customers from mumbai. From last 3 to 4 day there is problem of hear voices in crackling way while calling or receiving call, i could hear voice bez it comes in breaking way, pls solve this problem as you receive this msg bez in emergency of epidemic disease its necessary our call should connect properly and should be hear voice clearly. Plz resolved this problem, thanking you

I am a vodafone user since from 2007 and this is the first time i am having a complaint like this. I got message from vodafone saying that juice up pack is activated as per my reques. I have never requested or claimed to activate this service. Without customer knowledge how can a service provider activate a pack. Also in message it is mentioned that rs. 75 has been deducted. I am not even aware of this pack and what it used for. I called customer care to know the details but to no avail.
I have immediately deactivated this service. Kindly get my rs. 75 refunded immediately.

Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

Sir
I nagendra Singh parihar mobile number [protected] post paid connection takenot by Vodafone. My mobile number not functioning since 15 April 2020 and my postpaid bill coming very high through Vodafone services my postpaid bill 7650 Rs for the month of March 2020 & 5655Rs for the month of April 2020. Becose my Vodafone postpaid plan 499/pm. How can high outstanding bill debit from my hdfc credit card without my knowledge.so please inform me how comes very highest postpaid bill through Vodafone

I have already paid for my last month bill on April 9, 2020 still last month bill is been added in my current month bill with the late payment charges.

I am not able to send messages. I can receive messages but no avail. Cannot send messages help. I have tried updating the message center number also but still i am not able to send any message. Please help. I changed my mobile phone also thinking it would help solve the sms issue but it hasn’t. Vodafone customer care doesn’t attend any calls when i call them. Please help.

I tried to recharge many times. But i always receive llike 217:Sorry this recharge is not successful. Iam in very urgent situation to recharge. Please help me.

I am using vodafone mobile service and i have prepaid account. I don't understand even after having full talk-time and internet recharge why i got negative balance.

I mailed to vodafaone but once asked for this details since then i asked them to respond many times but they are not responding to my issues.

I got 70rs approx negative balance and same happen a long time back but i thought let it be but not this.

I am not able to make any call bcz of this negative balance. Now i am bound to recharge so that i can make call at-least.

I request you to take action measurably and refund my 70rs in my account.

My registered email id on vodafone is :- vijay. [protected]@gmail.com

I have attached the screen shot of my mail chain.