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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 143

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M
Mukuji
May 17, 2020
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Last 10 month me 50 bar complain kr chuka hu. Bar bar illegal or dhokhadhadi se money deduct ki ja rahi h. Kabhi 100 kabhi 50 kabhib21 kabhi 11_ complain ka koi response details nahi h or jab call utaya jata h to kehte h 24 hours ho chuke h ab paisa wapis nahi milega company ki policy h. Main nar bar complain karne pateshan ho chuka hu. Abhi latest balance check kiya to maloom pada 11 may ko jo main bal 18.8rs or sec bal 15:rs tha wo aaj main bal 1.82 rs or sec bal 0 rah gaya h. Iska koi solutions kariye 20 mar ko b complain ki thi tobkewal 1 amount h jama hui jabki bahut bar paisa kata jata chukah
Vodafone India customer support has been notified about the posted complaint.
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    sudhirdude786
    May 17, 2020
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    Address: Mumbai

    This is in reference to my dad (Dataram sharma) vodafone mobile number [protected]. He has been using vodafone service for almost 10 years now. He got this sim from his office (Owner) but later was allowed to personalize the number under his name so he went to vodafone galleria requesting for the same.

    As per the information received from the customer support, if any other pre-paid sim is to be changed for ownership, the first 3 month need to be in post-paid service. Having no option he took the plan for 499 monthly as post paid so he can receive the bill under his name.

    However now he is getting billed as rs 999 per month and noticed the plan activated as such in the bill. Upon inquiry and following up many time through phone to post paid customer care since he cannot go to galleria due to covid - 19 pandemic, they replied that it can't be helped as it was activated as such.

    My father is using a simple non-smart nokia phone and getting billed @999 is very high for him and is unable to pay for which we requested them to change or assist in anyway possible but are not getting any help and also have suspended the sim, so he is not contactable. Currently he is alone in mumbai and also not able to go anywhere for assistance for which i have been continuously trying for some amendments so he can pay his bill for the plan he opted @499 /month, but not able to get any results. Kindly assist.
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    May 31, 2020
    Vodafone India Customer Care's response
    Dear Customer,

    Please be informed that we have raised the complaint under service request number 4-[protected] and due dated on 01-JUN-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

    Regards,
    Snehal
    Jul 18, 2020
    Updated by sudhirdude786
    Thanks for consumers... solved my problem thanku very much ...🙏
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      M
      Mankaran_220
      May 17, 2020
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      Resolved

      Address: Vodafone

      Dear vodafone

      Today i got auto debited for vas service activation without my consent.

      I got to check *111# and they they say i have no active vas but i am getting balance deducted for 2 days.

      Please stop this fraud service and refund back balance.

      Also blacklist me from vas services please. I dnt want them

      Proof attached for yur reference.
      Mankaran singh
      +1 photos
      Aug 9, 2021
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      May 31, 2020
      Vodafone India Customer Care's response
      Dear Customer,

      We have tried contacting you at 05:16 PM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

      Regards,
      Snehal
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        irushabhshah
        May 16, 2020
        Resolved
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        Resolved

        Hello,
        My vodafone registered number is [protected]. My name is rushabh shah.
        I got a sms today afternoon (16/05/2020) in my inbox acknowledging me that juiceup pack is activated and my 75 rupees are dedcuted.
        First of all i don't even know what juiceup pack is!
        Second is i have never requested for this pack.
        I have also tired reaching on customer care number but no one is answering there. I emailed them but they refuse to pay back.
        I need my money back and i want to cancel this plan. And i don't want any automatic plan getting started on my account.
        I am attaching the screenshot of the sms i received this afternoon
        +1 photos
        Aug 10, 2021
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        May 31, 2020
        Vodafone India Customer Care's response
        Dear Customer,

        As per our records, on[protected]:06:25 AM Rs.75 was credited to your account. For any further assistance, just let us know and we will be glad to help.

        Regards,
        Snehal
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          Sujeet kumar Rathour
          May 16, 2020
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          I have to face the problem of network for about one month.I complained many times to vodafone customer care.I have Rs 399 vodafone plan but I am unable to use data properly besides it sometimes I feel difficulties to make calls.
          Therefore I want my Rs 399 back because vodafone company is unable to give me proper service.
          +1 photos
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            K
            Kumareshsiva
            May 16, 2020
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            Address: Chennai

            Vodafone have automatically activated caller tune to my mobile number and deducted amount from number.
            In reality never accepted /clicked or sent any sms to enable caller tune and
            I have been charged for rs30 and there is no refund when i asking them to disable it immediately.

            This is really unfortunate that vodafone is adding vas automatically and there is no refund on cancel request.

            But i have not requested any such services to activate. So please kindly refund my amount asap.
            Vodafone India customer support has been notified about the posted complaint.
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              :
              :Akshay:
              May 16, 2020
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              Address: Pune

              How to video service automatically got activated and 49 rs got deducted. I have not even activated the service. This vodafone is really a pathetic service provider, one can not raise a complaint on 199 or [protected] number. All website only provide number but no information how to register complaint and get the complaint number.
              Hopefully after registering the complaint on consumer portal will help me to get the refund.
              Vodafone India customer support has been notified about the posted complaint.
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                Rijo Varghese
                May 16, 2020
                Resolved
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                Resolved

                Address: Thrikkodithanam, changanacherry, kottayam, kerala

                On my vodafone no ([protected]). I have received sms's saying that "re 1 store pack now active" and charges are being deducted.

                As this service has not been requested by me, i would appreciate if someone in vodafone reviews my account, cancel all premium services or service packs and refund me the overcharged amount onto my mobile other wise i will put this complain to the consumer court.

                Kindly confirm once this is actioned.

                Thanks,
                +1 photos
                Aug 7, 2021
                Complaint marked as Resolved 
                Vodafone India customer support has been notified about the posted complaint.
                Verified Support
                May 31, 2020
                Vodafone India Customer Care's response
                Dear Customer,

                We have tried contacting you at 05:24 PM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                Regards,
                Snehal
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                  Nikhil pawtekar
                  May 16, 2020
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                  I want to disconnect my Vodafone number I don’t use this number[protected] but I have monthly bill and I pay unnecessary bill more than two months so plz help me to close my Vodafone number
                  I requested to disconnect my number to Vodafone store but still not working Plz help
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                    ankbharg.orders
                    May 15, 2020
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                    Hi, for my phone number [protected], vodafone activated juice up pack and deducted 75 rs for 15 days.

                    Hello! Juiceup pack is now active on your number, as requested. This service is valid till[protected] and a 15 days rental of rs. 75 has been deducted. Your current balance post service activation is rs. 80.737. To deactivate sms stop to or call 155223 (Toll free).
                    Vodafone India customer support has been notified about the posted complaint.
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                      Rajesh Pailkar
                      May 15, 2020
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                      I have been charged Rs 1756.67 tonight after 2.04 AM. In six different transactions. Please reverse these charges and send me the confirmation.my email id is r.[protected]@gmail.com. thanks
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                        Aziz Kamboj
                        May 15, 2020
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                        Dear Vodafone Team,

                        39 rs. Automatically deducted from my post paid number [protected]. Apart from this 50 rs. Other charges deducted without any information. Please reverse it immediately and deactivate the CRBT service.

                        Thanks
                        [protected]
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                          A
                          Akash909
                          from Bharatpur, Rajasthan
                          May 14, 2020
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                          Address: Mumbai, Maharashtra

                          Hello mam / sir

                          This is to inform my gmail id is wrongly associated with mobile number [protected] which is not ours.

                          I don't have any idea whose number is that and why that person has given my gmail id and how they have linked that id with mobile number without confirming the same.

                          How such a big and reputed company like vodafone can make such a blunder in linking gmail id with unknown mobile number without confirming the same.

                          I have already raised my objection in the past regarding this but till today neither there has not been any response from your end nor error has been corrected.

                          Please resolve the issue for me since fake mobile number cases are a serious threat.. Hoping for a positive response this time from your side.
                          Vodafone India customer support has been notified about the posted complaint.
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                            Lucky Borah
                            from Bengaluru, Karnataka
                            May 14, 2020
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                            Resolved

                            I was said to make a payment of rs.3993 for a number which was to be activated after that. After i made the payment, i was informed that the number will be activated soon and no need to worry as the payment was made within 56 days of deactivation. But now whenever i am contacting anyone from vodafone, no one is ain't any complaint and disconnected my phone several time. I need the number as the number is linked to all my identity proofs as well as my bank accounts. The number is [protected]. I am reachable at [protected].
                            Aug 10, 2021
                            Complaint marked as Resolved 
                            Vodafone India customer support has been notified about the posted complaint.
                            Verified Support
                            May 31, 2020
                            Vodafone India Customer Care's response
                            Dear customer,

                            As per our recent communication, we have escalated your issue to our team and shall get in touch with you at the earliest. Please allow us some more time.

                            Regards,
                            Snehal
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                              U
                              U1B
                              from Chennai, Tamil Nadu
                              May 14, 2020
                              Resolved
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                              Resolved

                              I am a vodafone customer. I am using this number as a secondary number because of the unnecessary deduction happens always. I am using another network as a main one for all my internet services. But vodafone unnecessarily deducted my balance rs.64 plus which i have kept for some emergency home needs. This kind of amount deduction is a general hobby for vodafone always it seems. I don't know how dare to take others money without their knowledge. Give me money back and please stop such a nonsense things immediately. Who told you deduct my money. It's disappointing me.
                              May 18, 2020
                              Complaint marked as Resolved 
                              My complaint is not yet resolved. Not even receive in a single reply from Vodafone. Add on with my complaint, I forgot to say that I am having 7 more days time for my next recharge but its showing/ sending messages my plan will be expire tomorrow. Nothing to say, Its such a bull shit network and management. Waste. Try to seriously care about the customers concern. Don't simply say resolved. Check why you deducted my money and when was my last recharge, and what is my next recharge date your bad network says. What should I say about this, such a blind management. simply time passing executives. Nothing to say about customer care. never and ever will reach them, If we reach will not get any resolution. if you have guts prove this time you people not made any mistake. Hello., My complaint not yet resolved...
                              Vodafone India customer support has been notified about the posted complaint.
                              ###.. its not yet resolved
                              not yet resolved... stupid
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                                Anuj00100
                                from Delhi, Delhi
                                May 13, 2020
                                Resolved
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                                Resolved

                                Address: Delhi

                                I recharged my number of plan ₹399 which is supposed to provide unlimited data (1.4gb/day) and calling for 85 days. But the internet speed is very very slow. The speed of interest is as slow as 2g.
                                I have tried every possible way to fix this problem, but the speed of net is still very slow.

                                From last 2 weeks my vodafone 4g connection is very slow and now this network is functioning as the slowest network.. Which is hampering my urgent works

                                I need my money back if you can’t fix this issue.
                                Aug 19, 2021
                                Complaint marked as Resolved 
                                Vodafone India customer support has been notified about the posted complaint.
                                Verified Support
                                May 31, 2020
                                Vodafone India Customer Care's response
                                Dear Customer,

                                Kindly provide the concern Vodafone number to check the details and assist you further. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                                Regards,
                                Snehal
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                                  Anjali Dhargalkar
                                  May 13, 2020
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                                  This is Anjali Dhargalkar.
                                  My Vodafone Postpaid number is
                                  [protected].
                                  I find my April2020 bill is overcharged .
                                  My regular monthly bill is less than Rs 500/- . How con you charge so much?
                                  Please send me an itemised bill for the same .
                                  Anjali Dhargalkar
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                                    ashishv1230
                                    from Lucknow, Uttar Pradesh
                                    May 13, 2020
                                    Mar 24, 2025
                                    This thread was updated on Mar 24, 2025
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                                    Dear,
                                    Vodafone give me offer of rs 129 and rs199 by sms on my mobile.in 129 they offer 12 gb data and ul calling 28 days while in 199 they offer 1gb/day data for 56 days. When i recharge with 199 i found 2 gb/day for 28 days. They offer me for 56 days and after recharge change their validity.
                                    I lost my money because vodafone shut down my internet. I can't use data anymore. They make complaints and closed it.
                                    Vodafone cheat with us they also shutdown my internet. I request you to provide my right benefit. I want to my isp to change my plan from 28 days to 56 days. I don't need data i want validity of 56 days which they provide on sms. Help me sir
                                    [protected]
                                    +3 photos
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Prabu Chander
                                      May 12, 2020
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                                      Address: Vodafone (india)

                                      I tried many times to contact Vodafone customer service they hold my call and not respond me properly and this is not the first time its going nth time .i need to solve my caller tune issue immediately make this as soon as possible i regret Vodafone services as worst
                                      Thanks in advance
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                                        Neelakshi16
                                        from Mumbai, Maharashtra
                                        May 12, 2020
                                        Resolved
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                                        Resolved

                                        Currently i am a vodafone user and i want to port out of vodafone to another network providers services. But vodafone is causing me problems in doing so. I am receiving this message from 1901 when i try to port out, the message says, "upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact y 1900 till[protected]:07".
                                        I have paid all the outstanding amount and i don't find a reason to continue vodafone anymore. Moreover they don't have any grounds to stop me from porting out. This is unnecessary harrasment. Kindly pay attention to the same.
                                        +1 photos
                                        May 16, 2020
                                        Complaint marked as Resolved 
                                        No help was provided to me by Vodafone for my issue. Kindly take this matter into consideration.
                                        Vodafone India customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 31, 2020
                                        Vodafone India Customer Care's response
                                        Dear Customer,

                                        We have tried contacting you at 05:30 PM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

                                        Regards,
                                        Snehal
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