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Vodafone India Complaints & Reviews

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Last updated Nov 28, 2023
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Vodafone India reviews & complaints page 143

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N
Nagendra Singh Parihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Address:139/A,Jaibheem nagar, polipathar gwarighat road Jabalpur

Sir
I nagendra Singh parihar mobile number [protected] post paid connection takenot by Vodafone. My mobile number not functioning since 15 April 2020 and my postpaid bill coming very high through Vodafone services my postpaid bill 7650 Rs for the month of March 2020 & 5655Rs for the month of April 2020. Becose my Vodafone postpaid plan 499/pm. How can high outstanding bill debit from my hdfc credit card without my knowledge.so please inform me how comes very highest postpaid bill through Vodafone
Aug 13, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2020
Vodafone India Customer Care's response
Dear Customer,

Kindly provide the concern Vodafone number to check the details and assist you further. As the number provided is a non Vodafone number hence, unable to check details. We regret the inconvenience caused. You can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal
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    V
    varsha j
    from Mumbai, Maharashtra
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    Address:mumbai

    I have already paid for my last month bill on April 9, 2020 still last month bill is been added in my current month bill with the late payment charges.
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      D
      Diksharachit
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      I am not able to send messages. I can receive messages but no avail. Cannot send messages help. I have tried updating the message center number also but still i am not able to send any message. Please help. I changed my mobile phone also thinking it would help solve the sms issue but it hasn’t. Vodafone customer care doesn’t attend any calls when i call them. Please help.
      Vodafone India customer support has been notified about the posted complaint.
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        A
        Ajey Adithya
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        I tried to recharge many times. But i always receive llike 217:Sorry this recharge is not successful. Iam in very urgent situation to recharge. Please help me.
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          V
          vijaysahu
          from Nagpur, Maharashtra
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          vodafone: get negative balance on prepaid account

          Address:Tower 2 , Magarpatta City, Magarpatta

          I am using vodafone mobile service and i have prepaid account. I don't understand even after having full talk-time and internet recharge why i got negative balance.

          I mailed to vodafaone but once asked for this details since then i asked them to respond many times but they are not responding to my issues.

          I got 70rs approx negative balance and same happen a long time back but i thought let it be but not this....
          +1 photos
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          P
          Preeti Kundliwal
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          I have already paid my bill on 15.4.20 but still it is not credited to my account.instead of that it is added to my current bill along with penalty.kindly resolve my problem at urgent basis.
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            A
            Abhihaitu
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            Address:Lucknow

            My main balance is-612 deduction for mms calling.this words of VF customer care executive and so many times call for customer care executive then the receive the call .he said i send you call details but currently i have no details why deducted this amount no help for customer care.very very bad service 2020 please switch the network for airtel
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              M
              mohitjalan
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Address:kanpur

              My mother by mistake activated this plan on vodafone app. Earlier she was using 399/- per month plan. Now customer care is not ready to roll back to earlier plan and saying that if i change, i have to pay rs. 3000 as exit fee.

              I have written many emails to customer care that we are not using any benefits offered in this plan such as netflix etc and dont need this plan but they are not listening. Every time they are replying that i have to pay 3000/- exit fee if i leave redx plan.

              When customer is saying that clicking on your app was a mistake and dont want this service, why vodafone is trying to fleece exit charges.

              Is n't it a kind of cyber fraud and extortion??
              Aug 15, 2021
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              Jun 06, 2020
              Vodafone India Customer Care's response
              Dear Customer,

              As per our recent communication, please be informed that your concern has been discussed and addressed.

              Regards,
              Snehal
              No it is not. noone from vodafone reached out about this complaint and even no response received on my multiple emails and reminders. vodafone is duping its customers with this RedX plan which is nothing less than a cyber fraud in my view.
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                S
                subashbks
                from Kochi, Kerala
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                unauthorized vas activation of ts_how2vidw service

                Vodafone idea is making money by activating vas service without customer's approval

                I use my vodafone sim only for data usage and i havent made any call/sms from my sim for the past few months.. I keep the sim in my modem..

                Last time i remember i had 950+ inr balance in my account. But few days ago when i checked my balance through myvodafone app, i was shocked to see it was reduced to 867 inr, and found that...
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                N
                Naren g
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                My balance deducted since December. Every time I have to call customer care for refund. Firstly they told me every time that I'm downloading something. But when using another sim (sim2) for call or net, then how could my balance deduct from different sim (sim1). After such argument they refund my balance every time.
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                  S
                  Sadolya
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                  I am using vodafone postpaid sim card.
                  My Mobile number is [protected].
                  My bill due date is 15th every month. But i want to change my due date to 30th every month( From current bill, which is to be paid on 30th of this month).
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                    A
                    AmolShindej
                    from Mumbai, Maharashtra
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                    Respected sir/ madam

                    This is my vodafone cellular number
                    [protected]
                    This latitude and longitude

                    17.19986 and 74.37229

                    This is my address land 23 ambak taluka kadegaon district, sangli maharashtra pin 415303

                    Why there is delay from vodafone

                    Registered network coverage complaint immediately of indoor and outdoor

                    Send the network team immediately at my location registered the complaint first
                    Vodafone India customer support has been notified about the posted complaint.
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                      S
                      Saraswathi Kulkarni
                      from Mumbai, Maharashtra
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                      Address:No 56 Amruthavarshini, 7th main 6th cross, bikasipura

                      My Vodafone no [protected] N saraswathi. On 4/5/20 rs 21 collected towards Vodafone game portal which I have not opted. This has become nuisance and is happening regularly. Unnecessarily they are charging even though it is not opted for. Kindly deactivate as early as possible and arrange to refund the amount collected
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                        S
                        SachinLadi
                        from Mumbai, Maharashtra
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                        Respected Higher Authorities of VODAFONE Department

                        This is my VODAFONE Prepaid Number
                        [protected]

                        Lattitude and Longitude
                        19.71122 and 75.99468

                        This is my Address
                        Room 23 Pimplegaon Mali Talkua Gasanghi District Jalna Maharashtra 431207

                        INDOOR AND OUTDOOR NETWORK COVERAGE PROBLEM DUE TO NO SITE AVAILABLE AT OUT VILLAGE

                        REGISTERED NETWORK COVERAGE PROBLEM IMMEDIATELY ANS SEND NETWORK TEAM AT OUR LOCATION IMMEDIATELY

                        Allternate Number
                        [protected]
                        +1 photos
                        Vodafone India customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 14, 2020
                        Vodafone India Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. As per our records, there was complaint raised for network issue on 19 May 2020 under service request number MUM-V[protected] and our network team has mentioned issue resolved. Please feel free to get back to us if the issue still persists. Request to visit our App or our Website to manage your account for immediate service needs. Stay Home, Stay Safe.

                        Regards,
                        Snehal
                        Jul 19, 2020
                        Updated by SachinLadi
                        Snehal issuue is not resolved let it be Snehal let it be i[censored]r. Ignoring me thanks...I will report this matter to Ravinder takkar sir and chairman of trai Dr R Sharma
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                          A
                          Aditya_1212
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Address:Vodafone India

                          Incorrect bill being charged in the pretext o[censored]sage charges of about rs.1416, i also complained to vodafone customer care about the problem, but they mention that some messages international are going from my mobile which i am supposed to pay the bill for. I have not been sending any international messages and still being charged for them,. I am a vodafone postpaid customer for almost 6 years now. This is very disheartening in such unprecedented times, i have no higher authority to complain to about such a negligent behaviour.
                          Aug 11, 2021
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 01, 2020
                          Vodafone India Customer Care's response
                          Dear Customer,

                          As per our records, we have raised request 4-[protected] for waiver and our team have checked and mentioned that ISD charges are correct.Hence, we express our inability to refund the amount.

                          Regards,
                          Snehal
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                            L
                            Lubna Anjum Human
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            I received this message.. Hello! Callertunes will be activated on your number within 15 minutes. This service is valid till[protected] and a 27 days rental of rs.30 has been deducted. Your current balance post service activation is rs 3.61. To deactivate, sms stop to or call 155223 (Toll free). Offer! Now enjoy free profile tunes on callertunes app, click bit. Ly/vf-tune. Call 57373 (Tollfree) to set your favourite callertune or call 1234 (Tollfree).
                            I stopped it but they have taken charges this is theft
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            Vodafone India customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 01, 2020
                            Vodafone India Customer Care's response
                            Dear Customer,

                            As per our records, on 7 May 2020 reversal of Rs.30 is processed against the service request number [protected].

                            Regards,
                            Snehal
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                              A
                              avnish.sharma
                              from Agra, Uttar Pradesh
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                              I made a recharge of Rs 48 on 3rd May and of Rs 49 on 4th may but both recharge are not showing in my number [protected].
                              Avnish Sharma
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                                S
                                saloniagarwal
                                from Basti, Uttar Pradesh
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                Sir i've done my recharge today and is unable to browse internet. No sign of network is displayed on my network bars. No service available status shown while choosing network manually. Contacted to retailer, your available complaint contact number and other but unable to provide me a response. Try fixing my issue seeing ur available videos and provided other steps but no result. Sir it's sicere requeat to solve it as soon as possible as my work is at stake.
                                May 4, 2020
                                Complaint marked as Resolved 
                                Solved automatically but very slow in browsing
                                Vodafone India customer support has been notified about the posted complaint.
                                Verified Support
                                May 31, 2020
                                Vodafone India Customer Care's response
                                Dear Customer,

                                We glad to know your concern has been resolved. For any further assistance, just let us know and we will be glad to help.

                                Regards,
                                Snehal
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                                  M
                                  manishtambat
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  Address:K-17/18/19, MIDC Trapure, Dist .- Palghar, MS.

                                  Dear sir,
                                  Requesting you in my area - boisar midc tarapur, dist - paghar internet data service is very poor, i make a huge quantity of complaints regarding it since last year in your call center. Always they replied that your technical team will our area within 3-4 days and solve your my problem. But in some cases (5-6%) i feel some improvement. But soon it becomes bad. Since last 2-3 days network is totally collapsed. It s my corporate connection.
                                  Problem is disconnection of net after every 2-3 minutes. Very slow speed. Sometime speed get proper but suddenly it downs and connection lost. So we can do downloading and video watching work up to some extent. But we cant do bank work, other official work, chatting with friends etc.
                                  Dont know why you ppl claiming of providing 3g, 4g data when it is not working. You are earning a huge revenue by making ppl fool.
                                  Can any body hear this!!!???
                                  Regards,
                                  Manish tambat
                                  [protected]
                                  Arti industries ltd, midc tarapur
                                  Dist, plaghar, maharashtra.
                                  Aug 15, 2021
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 01, 2020
                                  Vodafone India Customer Care's response
                                  Dear Customer,

                                  Please be informed that we have raised the complaint under service request number 4-[protected] and due dated on 03-JUN-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience.

                                  Regards,
                                  Snehal
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                                    M
                                    Mubarak Ali Khan
                                    from Hyderabad, Telangana
                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                    fake commitment

                                    Hi vodafone,

                                    I am requesting you to please share the call observation which i make you on 04-feb-2020 and also find the attachment for reference.

                                    As i remember that wrong commitment done by your agent, so please change my plan to inr 199.00 per months as soon as possible as per agent commitment.

                                    Please don't call me without listen a call recording. Its mental harassment case on you with compensation...
                                    +1 photos
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