Vodafone India Complaints & Reviews

I've recharged a decent amount of Rs. 50 after reactivating my sim! Still it says that I need to recharge to activate my internet and outgoing calls!

My vodafone number [protected] is prepaid customers from mumbai. From last 3 to 4 day there is problem of hear voices in crackling way while calling or receiving call, i could hear voice bez it comes in breaking way, pls solve this problem as you receive this msg bez in emergency of epidemic disease its necessary our call should connect properly and should be hear voice clearly. Plz resolved this problem, thanking you

I am a vodafone user since from 2007 and this is the first time i am having a complaint like this. I got message from vodafone saying that juice up pack is activated as per my reques. I have never requested or claimed to activate this service. Without customer knowledge how can a service provider activate a pack. Also in message it is mentioned that rs. 75 has been deducted. I am not even aware of this pack and what it used for. I called customer care to know the details but to no avail.
I have immediately deactivated this service. Kindly get my rs. 75 refunded immediately.

Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

Sir
I nagendra Singh parihar mobile number [protected] post paid connection takenot by Vodafone. My mobile number not functioning since 15 April 2020 and my postpaid bill coming very high through Vodafone services my postpaid bill 7650 Rs for the month of March 2020 & 5655Rs for the month of April 2020. Becose my Vodafone postpaid plan 499/pm. How can high outstanding bill debit from my hdfc credit card without my knowledge.so please inform me how comes very highest postpaid bill through Vodafone

I have already paid for my last month bill on April 9, 2020 still last month bill is been added in my current month bill with the late payment charges.

I am not able to send messages. I can receive messages but no avail. Cannot send messages help. I have tried updating the message center number also but still i am not able to send any message. Please help. I changed my mobile phone also thinking it would help solve the sms issue but it hasn’t. Vodafone customer care doesn’t attend any calls when i call them. Please help.

I tried to recharge many times. But i always receive llike 217:Sorry this recharge is not successful. Iam in very urgent situation to recharge. Please help me.

I am using vodafone mobile service and i have prepaid account. I don't understand even after having full talk-time and internet recharge why i got negative balance.

I mailed to vodafaone but once asked for this details since then i asked them to respond many times but they are not responding to my issues.

I got 70rs approx negative balance and same happen a long time back but i thought let it be but not this.

I am not able to make any call bcz of this negative balance. Now i am bound to recharge so that i can make call at-least.

I request you to take action measurably and refund my 70rs in my account.

My registered email id on vodafone is :- vijay. [protected]@gmail.com

I have attached the screen shot of my mail chain.

I have already paid my bill on 15.4.20 but still it is not credited to my account.instead of that it is added to my current bill along with penalty.kindly resolve my problem at urgent basis.

My main balance is-612 deduction for mms calling.this words of VF customer care executive and so many times call for customer care executive then the receive the call .he said i send you call details but currently i have no details why deducted this amount no help for customer care.very very bad service 2020 please switch the network for airtel

My mother by mistake activated this plan on vodafone app. Earlier she was using 399/- per month plan. Now customer care is not ready to roll back to earlier plan and saying that if i change, i have to pay rs. 3000 as exit fee.

I have written many emails to customer care that we are not using any benefits offered in this plan such as netflix etc and dont need this plan but they are not listening. Every time they are replying that i have to pay 3000/- exit fee if i leave redx plan.

When customer is saying that clicking on your app was a mistake and dont want this service, why vodafone is trying to fleece exit charges.

Is n't it a kind of cyber fraud and extortion??

Vodafone idea is making money by activating vas service without customer's approval

I use my vodafone sim only for data usage and i havent made any call/sms from my sim for the past few months.. I keep the sim in my modem..

Last time i remember i had 950+ inr balance in my account. But few days ago when i checked my balance through myvodafone app, i was shocked to see it was reduced to 867 inr, and found that the service ts_how2vidw is activated on my account. I have no idea how its activated, called the customer care executives and they kept on repeating the same thing (Even the modern day robots respond better than them) - we cannot activate a vas from our side.

I asked them to check all my outgoing call / sms history of the past 3 months and if they find a single outgoing vas act request, deduct my entire balance, to which they replied they are working from home and they dont have access to their system. So i gave up and chose this option.

I hope @vodafone will look into this and refund the amount

Ref : https://www.desidime.com/forums/dost-and-dimes/topics/otp-from-17863-sender

Many people are facing the same issue.

My balance deducted since December. Every time I have to call customer care for refund. Firstly they told me every time that I'm downloading something. But when using another sim (sim2) for call or net, then how could my balance deduct from different sim (sim1). After such argument they refund my balance every time.

I am using vodafone postpaid sim card.
My Mobile number is [protected].
My bill due date is 15th every month. But i want to change my due date to 30th every month( From current bill, which is to be paid on 30th of this month).

Respected sir/ madam

This is my vodafone cellular number
[protected]
This latitude and longitude

17.19986 and 74.37229

This is my address land 23 ambak taluka kadegaon district, sangli maharashtra pin 415303

Why there is delay from vodafone

Registered network coverage complaint immediately of indoor and outdoor

Send the network team immediately at my location registered the complaint first

My Vodafone no [protected] N saraswathi. On 4/5/20 rs 21 collected towards Vodafone game portal which I have not opted. This has become nuisance and is happening regularly. Unnecessarily they are charging even though it is not opted for. Kindly deactivate as early as possible and arrange to refund the amount collected

Respected Higher Authorities of VODAFONE Department

This is my VODAFONE Prepaid Number
[protected]

Lattitude and Longitude
19.71122 and 75.99468

This is my Address
Room 23 Pimplegaon Mali Talkua Gasanghi District Jalna Maharashtra 431207

INDOOR AND OUTDOOR NETWORK COVERAGE PROBLEM DUE TO NO SITE AVAILABLE AT OUT VILLAGE

REGISTERED NETWORK COVERAGE PROBLEM IMMEDIATELY ANS SEND NETWORK TEAM AT OUR LOCATION IMMEDIATELY

Allternate Number
[protected]

Incorrect bill being charged in the pretext o[censored]sage charges of about rs.1416, i also complained to vodafone customer care about the problem, but they mention that some messages international are going from my mobile which i am supposed to pay the bill for. I have not been sending any international messages and still being charged for them,. I am a vodafone postpaid customer for almost 6 years now. This is very disheartening in such unprecedented times, i have no higher authority to complain to about such a negligent behaviour.

I received this message.. Hello! Callertunes will be activated on your number within 15 minutes. This service is valid till[protected] and a 27 days rental of rs.30 has been deducted. Your current balance post service activation is rs 3.61. To deactivate, sms stop to or call 155223 (Toll free). Offer! Now enjoy free profile tunes on callertunes app, click bit. Ly/vf-tune. Call 57373 (Tollfree) to set your favourite callertune or call 1234 (Tollfree).
I stopped it but they have taken charges this is theft