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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 145

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S
Sadolya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding billing issues

Complaint regarding the bill amount of vodafone postpaid number. I have been charged extra of 1490/- inspite of not having so much usage.in the month of april i was charged 1490/- in the month of march i was charged rs 577/-. Every month the amount is just increasing. Also i visited the vodafone store twice to change port my number to prepaid number but everytime they just gave an excuses. Please if you could resolve my issue as early as...
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S
Shwetha kumary shetty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud company-suspended my service for no reason

Website:[email protected]

I want to complaint against vodafone and file case against them. They suspended my calls for no reason. I have ported my number from vodafone to airtel and i made the payment of rs 70 on 22/02/2020 at goregoan west vodafone store. Firstly they suspended my outgoing calls and sms. I tried to contact both the service provider. They didn't resolved. Now number suspended. Called airtel customer care and they said it's suspended by vodafone. I...
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S
Satish Bhogle
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid recharges.

Address:india

I had recharged my phone [protected] in nov for a year unlimited for a year and it was showing rs -15.39 for it since 1 week so my wife recharged it with 48 or 49 with her union bank card yesterday still its not allowing me to make a single call. I have tried to call vodafone customer service as well as complains no but no one is responding so would like to raise a complaint against vodafone as everytime when i ry to call it is giving me nos...
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A
Anshuman sahu
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internet issue

Address:PALIABINDHA, BHADRAK, ODISHA, INDIA

It has been 6 days Vodafone internet speed has slowed down in our locality. When dialing costumer care number no body is picking the phone. Speed has decreased to 20- 30 kbps....
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S
Sagar gupta gupta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelation of penalty

Address:Bahraich

Dear vodafone,

I had accidentally activated vodafone red x plan it was activated by mistake
I also tried calling but no help form your end as you can see it was the phase of lockodown so everything was shut even your vodafone store i had no other options to contact and i haven't activated any of your subscriptions however i don't feel comfortable paying 3000/- as an exit fee.
Due to lockdown i m not unable to...
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S
sskchiplun
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about outstanding of previous postpaid bill

Address:Chiplun

Dear sir/ madam, i am shareholder of vodaphone company and postpaid ex customer too. I have port my number to airtel due to poor range issues at my location as on 12.12.2019. After so many months vodaphone company says that my outstanding was rs.202.18. When i had port my number i have cleared my all previous bills with extra payment of rs.100 as per guidance of gallary person. However company has communicated me regarding this outstanding...
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N
Nasreen kareem
Jun 6, 2023
This thread was updated on Jun 6, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate games portal

I haven't activated any games portal in my phone.. I had recharged my number few days back and it had more than rs. 100 as balance and now the balance is rs.4. Your customer care is the worst service i have come across.. Im never able to contact your executive for any of my complaints.. If this goes on, i'll need to port my sim.. Deactivate the games portal as soon as possible....
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310 found this helpful
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A
arkapaul1987
Sep 19, 2022
This thread was updated on Sep 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international roaming packs

Vodafone idea ltd (India) falsely claims to have international roaming service in bangladesh. Whereas they do not have any network coverage in bangladesh. I am one loyal subscriber of vodafone postpaid service since 2018. My number is [protected]. Attracted by there claim of having international roaming service in bangladesh, i activated an add-on pack of inr 149 to my existing pack to avail the facilities while travelling to bangladesh on...
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V
Vik02411
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network not working for past 3 days

Address:Pune

My data is out for 3 days now. Daily i am spending 2-3 hours on helpline for no use. I am not able to work from home. I may lose my job. My phone no. Is [protected]. Service request no. Is c004-[protected].
I have been calling helpline number for last 3 days. The executives say that someone will call me from network team. I have had this false promise for 3 times now. No one does call.
I have requested for portability to airtel...
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K
Krunal Baria
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network low

Address:At:mohilapad ta: santrampur dist:mahisagar gujrat

Please 1 tower in my village...
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V
vinita tekchandani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect postpaid bill

I did not make any isd calls and i am charged rs.1080 for the same. My usual bill amount is 550-570 and this time it's rs. 1866!
Local calls he mushkil se connect hotey hai due to network issues and isd calls ki baat kar rahe hai.
Also i have no relatives/friends or anyone out of india so there's no chance that i'd make an isd call. This is seriously very frustrating. What kind of billing system do you guys have? Customer care...
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B
Bpittalia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upi fraud

I got call from [protected] mentioning vodafone care for refund o[censored]nsuccessful recharge, which i have complaining since last 2 week, then he send 3 sms, and hacked my savings account, & debited 5000, another's no. Which i received sms is

[protected]

This no. Told me to send confirmation message for refund is

[protected].

They also hacked paytm account & credited in my wallet,...
+2 photos
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V
Vipul Nik
from Noida, Uttar Pradesh
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internet speed worst like before in gurgaon also

Address:A-89, Sushant Lok-3, Gurgaon (Haryana) 122001

Hi team,

I am a vodafone postpaid member for since 1.5 years.

And for over 1+ years i have faced internet issues in delhi.

Now this is happening in gurgaon also.

Why? Fix it asap. I pay every month on an average to amount worth inr 1200/month despite having inr 399/month and still you guys don't take of it. Why so?

Regards,
Vipul kunwar
(+91) [protected]...
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A
Akashd87
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regarding overbill

Address:Anwesha Enclave flat no. 103, Duillia Pakurtala

Overbilled on my vodafone contact no [[protected]] when asked the customer care got a reply that calls were made on nos 56000 for 1hr 20mins duration. However no such calls were made. My billing average bill amount has been 8 time more. Please clarify, the billed amount is 3323 which is not practically possible as the phone is used for just basic 10-15 mins of calling on regular daily contact numbers. Need help and create awareness about vodafone....
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Address:Vodafone Bihar

Cut my balance by Vodafone company
Reference no- given by customer care
Reference no[protected]...
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N
Nithiannantham Viswanathan
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voice not clearly audible

For the Past 2 days Voice not clearly audiable 28/04/2020 in puducherry....
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K
Kanna Rao
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized vas activation on my mobile number

Date of incident:[protected]

To make money vodafone is doing some fraud activities in there business in india by activating vas services in user mobile number without any authorization from the user.

They activated ts_how2vidw service in my mobile number without any request from my side and they are telling i was requested by the user and one more thing i identified they do this activation immediate after i...
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B
Bhagyashree Mote
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mobile number disconnection

Address:India, Mumbai
Website:Vodafone.com

After being a loyal customer for many years and have paid my bill on regular basis I was unable to pay the bills of this month because I haven’t received my payment which I informed them on call also, still they disconnected my Mobile service in this pandemic...
+3 photos
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M
MH 11 Production
from Mumbai, Maharashtra
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regarding bill amount and plane change charges

Address:mumbai

My monthly plane is 399 with all tax 475 rs
This month bill new plane charge added but
I had not upgraded any plane then how my extra bill added?

I am regular on time bill payment filled customer i tried many time to contact with customer care i didn't get any response?
I didn't get satisfied with my queries.

Plane changed issue is not mine? How i face thi in critical time?
This...
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M
MishraSmriti
from Hyderabad, Telangana
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unable to make outgoing calls since a month

I've been chasing the vodafone customer care guys on chat email no one is helping me out. I'm not able to make outgoing calls since a month I need an answer. Why should I pay my bill for that month? I need this resolved please else cancel my connection.
As soon as I click on call button the calls disconnected basically not connected at all. The only advice the representative who I finally got hold of had remove sim and insert again...
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