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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 141

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I
Irshadpatel
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Illegitimate charges on my bill

Vodafone has charged me 878 rupees in april 2020, for calls made to a six digit number, which i have not made. I have called vodafone and was asked to send an email with my call log. I sent the email and was informed by email that vodafone billing is accurate and that i should be careful when making calls, and they cannot change the bill. I do not make calls dialing any numbers, all the calls are from my contact list. I have not made those...
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S
Sunil03021988
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra charges in month, of april 20

Address:Neemrana

Dear vodafone team,

I have use vodafone service last 2 year and bill plan rs-149 + gst with benefit (Unlimited local and std calls as informed by care execute) but my bill has been generated in month of apr, 20 of rs-444...?

As we have many time calling in your care regarding extra charged in my bill for the month of apr, 20 approx rs-292 but no any response your side.

As i called to care and...
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Sir/Madam

my mobile postpaid no [protected] plz.send the above bill payment receipts from Sept 2019 to May 2020

Thanking you

[protected]...
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Dear sir/mam
Good day

I'm using vodafone services for 10 years, it was good, but for last three years they started to cheat me. I'm merchant mariner most of the time i roam internationally. Sometimes they charge me for caller tune, post data uses, service activated through website, and so and so,
Even they charged me when i was in deep sea, they have charged me when i was in nassau (Bahamas) such place how could...
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A
Arjun187
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SMS details

I want my sms details...
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S
S.Y
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bogus ISD sms in the bill

In my recent bill i noticed around 39 sms messages being charged which are not being send by me. When i reported the issue to the customer care, they replied that the bill is correct and the sms are charged because i might have allowed imessages or facetime to send messages. I let them know that i am not using an iphone and so dont have imessages or facetime in my device. The next mail reply didnot give any reason, but simply said the bill...
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A
Ank725
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding unfair practices of vodafone to loot customer by activation of value added services

Since past 7 days automatically vas services are being activated by vodafone and my balance is being deducted. I never subscribed or activated these services through any means but still these services are being activated and my balance is being deducted. First they activated how to video services and deducted rs 49 from my balance. Now they have activated some game and rs 10 have been deducted from my account. Vodafone is not ashamed to use...
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A
aishwarya1996
from Delhi, Delhi
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Other credits/ charges

There is no breakdown of these charges in my bill and they appear in almost every other bill cycle, these are hidden charges and explained no where on the app or website. I have been a vodafone user all my life and charging for something with mentioning what it is for is cheating and fraud !...
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H
HomeOfTrailer
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Internet Connection

I am having a bad internet connection from past seven days and it is not working well. The Vodafone is the worst company to provide internet connection to user. They charges Rs/200- a month and work Nothing....
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Dear,
Service provider
What the heck is this ? Yesterday I did top up of Rs.50 still my incoming and outgoing is denied...asking to do unlimited top up aur go with combo pack...how can you people control our top up amount too .Even in this pandemic ...
Please look after this as soon as possible..
Thank you.
Regards,
Unhappy customer......
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U
U1B
from Chennai, Tamil Nadu
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Given complaints are not yet resolved by Vodafone

Money stolen management

Hope it will be considered now.

This is my complaint when i had posted this 14th may'2020. But its showing resolved without doing anything from your side.

My balance amount deduction is not acceptable because there is no reason for the deduction. Behave like a responsible organisation.

I have copied this from my last posted,

I am a vodafone...
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U
U1B
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deduction is not yet refunded/considered

This is my complaint when i had posted this 14th may'2020. But its showing resolved without doing anything from your side.

My balance amount deduction is not acceptable because there is no reason for the deduction. Behave like a responsible organisation.

I have copied this from my last posted,

I am a vodafone customer. I am using this number as a secondary number because of the unnecessary deduction...
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P
priyank.mcp
from Ahmedabad, Gujarat
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Caller tune was activated without any confirmation

Address:Ahmedabad, Gujarat

I got message on 15th may, 2020 and caller tune was activated without any request from my side. I asked over mail regarding to this concern and i got reply,

"as per our system check, i would like to inform you that caller tune service has been activated from your end on 15/05/2020."

Instead of checking their own buggy system, these people are blaming on user that you activated from your end.

Here...
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S
Saravanan Muthu1
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Sms not sent

In my mobile message from Vodafone has not been sent.. kindly clear the issue
My number [protected]...
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S
sukanya choudhury
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Receiving OTP Messages from 17863 and Balance deducted

Hello,

I am receiving continuous otp sms from 17863 and then my balance is getting detected on my vodafone number. I did not register for any service still i am getting these messages.
When i contacted the customer care they said they are not aware about this and cannot do anything about otps.
This is fraud on vodafone's part to deduct balance from customer's number without their consent.
I want my balance...
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S
shashibhushan28
from Hyderabad, Telangana
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Vodafone number-Not able to receive calls/messages but can make calls

Address:Vodafone india

Hi team,
I am not getting incoming calls and messages...but i can make out going call.. tried to reach all the customer care numbers but they are not responding properly or not reachable.
Please help
Thanks
Shashi
My vodafone number is [protected]
[protected]@gmail.com...
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M
Mamta Nirmal
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Negative account

Address:Sadguru vadi diva east jayesh hotel

Sir please help again and again my account is negative.
That reason I don't have call to anyone

My plan is 84days

But that was the fully west...
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M
Mukuji
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Money deducted from balance

Last 10 month me 50 bar complain kr chuka hu. Bar bar illegal or dhokhadhadi se money deduct ki ja rahi h. Kabhi 100 kabhi 50 kabhib21 kabhi 11_ complain ka koi response details nahi h or jab call utaya jata h to kehte h 24 hours ho chuke h ab paisa wapis nahi milega company ki policy h. Main nar bar complain karne pateshan ho chuka hu. Abhi latest balance check kiya to maloom pada 11 may ko jo main bal 18.8rs or sec bal 15:rs tha wo aaj...
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S
sudhirdude786
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Postdpaid billing

Address:Mumbai

This is in reference to my dad (Dataram sharma) vodafone mobile number [protected]. He has been using vodafone service for almost 10 years now. He got this sim from his office (Owner) but later was allowed to personalize the number under his name so he went to vodafone galleria requesting for the same.

As per the information received from the customer support, if any other pre-paid sim is to be changed for ownership, the first...
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M
Mankaran_220
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud vas service activated

Address:Vodafone

Dear vodafone

Today i got auto debited for vas service activation without my consent.

I got to check *111# and they they say i have no active vas but i am getting balance deducted for 2 days.

Please stop this fraud service and refund back balance.

Also blacklist me from vas services please. I dnt want them

Proof attached for yur reference.
Mankaran singh...
+1 photos
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