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Vodafone India Complaints & Reviews

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Last updated Feb 21, 2024
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+91 98 2009 8200
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Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 141

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H
HomeOfTrailer
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Internet Connection

I am having a bad internet connection from past seven days and it is not working well. The Vodafone is the worst company to provide internet connection to user. They charges Rs/200- a month and work Nothing....
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Dear,
Service provider
What the heck is this ? Yesterday I did top up of Rs.50 still my incoming and outgoing is denied...asking to do unlimited top up aur go with combo pack...how can you people control our top up amount too .Even in this pandemic ...
Please look after this as soon as possible..
Thank you.
Regards,
Unhappy customer......
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U
U1B
from Chennai, Tamil Nadu
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Given complaints are not yet resolved by Vodafone

Money stolen management

Hope it will be considered now.

This is my complaint when i had posted this 14th may'2020. But its showing resolved without doing anything from your side.

My balance amount deduction is not acceptable because there is no reason for the deduction. Behave like a responsible organisation.

I have copied this from my last posted,

I am a vodafone...
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U
U1B
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deduction is not yet refunded/considered

This is my complaint when i had posted this 14th may'2020. But its showing resolved without doing anything from your side.

My balance amount deduction is not acceptable because there is no reason for the deduction. Behave like a responsible organisation.

I have copied this from my last posted,

I am a vodafone customer. I am using this number as a secondary number because of the unnecessary deduction...
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P
priyank.mcp
from Ahmedabad, Gujarat
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Caller tune was activated without any confirmation

Address:Ahmedabad, Gujarat

I got message on 15th may, 2020 and caller tune was activated without any request from my side. I asked over mail regarding to this concern and i got reply,

"as per our system check, i would like to inform you that caller tune service has been activated from your end on 15/05/2020."

Instead of checking their own buggy system, these people are blaming on user that you activated from your end.

Here...
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S
Saravanan Muthu1
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Sms not sent

In my mobile message from Vodafone has not been sent.. kindly clear the issue
My number [protected]...
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S
sukanya choudhury
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Receiving OTP Messages from 17863 and Balance deducted

Hello,

I am receiving continuous otp sms from 17863 and then my balance is getting detected on my vodafone number. I did not register for any service still i am getting these messages.
When i contacted the customer care they said they are not aware about this and cannot do anything about otps.
This is fraud on vodafone's part to deduct balance from customer's number without their consent.
I want my balance...
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S
shashibhushan28
from Hyderabad, Telangana
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Vodafone number-Not able to receive calls/messages but can make calls

Address:Vodafone india

Hi team,
I am not getting incoming calls and messages...but i can make out going call.. tried to reach all the customer care numbers but they are not responding properly or not reachable.
Please help
Thanks
Shashi
My vodafone number is [protected]
[protected]@gmail.com...
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M
Mamta Nirmal
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Negative account

Address:Sadguru vadi diva east jayesh hotel

Sir please help again and again my account is negative.
That reason I don't have call to anyone

My plan is 84days

But that was the fully west...
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M
Mukuji
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Money deducted from balance

Last 10 month me 50 bar complain kr chuka hu. Bar bar illegal or dhokhadhadi se money deduct ki ja rahi h. Kabhi 100 kabhi 50 kabhib21 kabhi 11_ complain ka koi response details nahi h or jab call utaya jata h to kehte h 24 hours ho chuke h ab paisa wapis nahi milega company ki policy h. Main nar bar complain karne pateshan ho chuka hu. Abhi latest balance check kiya to maloom pada 11 may ko jo main bal 18.8rs or sec bal 15:rs tha wo aaj...
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S
sudhirdude786
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Postdpaid billing

Address:Mumbai

This is in reference to my dad (Dataram sharma) vodafone mobile number [protected]. He has been using vodafone service for almost 10 years now. He got this sim from his office (Owner) but later was allowed to personalize the number under his name so he went to vodafone galleria requesting for the same.

As per the information received from the customer support, if any other pre-paid sim is to be changed for ownership, the first...
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M
Mankaran_220
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud vas service activated

Address:Vodafone

Dear vodafone

Today i got auto debited for vas service activation without my consent.

I got to check *111# and they they say i have no active vas but i am getting balance deducted for 2 days.

Please stop this fraud service and refund back balance.

Also blacklist me from vas services please. I dnt want them

Proof attached for yur reference.
Mankaran singh...
+1 photos
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I
irushabhshah
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Juiceup Pack is activated without my CONCERN

Hello,
My vodafone registered number is [protected]. My name is rushabh shah.
I got a sms today afternoon (16/05/2020) in my inbox acknowledging me that juiceup pack is activated and my 75 rupees are dedcuted.
First of all i don't even know what juiceup pack is!
Second is i have never requested for this pack.
I have also tired reaching on customer care number but no one is answering there. I emailed them...
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S
Sujeet kumar Rathour
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The problem of network

I have to face the problem of network for about one month.I complained many times to vodafone customer care.I have Rs 399 vodafone plan but I am unable to use data properly besides it sometimes I feel difficulties to make calls.
Therefore I want my Rs 399 back because vodafone company is unable to give me proper service....
+1 photos
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Address:Chennai

Vodafone have automatically activated caller tune to my mobile number and deducted amount from number.
In reality never accepted /clicked or sent any sms to enable caller tune and
I have been charged for rs30 and there is no refund when i asking them to disable it immediately.

This is really unfortunate that vodafone is adding vas automatically and there is no refund on cancel request.

But i have...
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Address:Pune

How to video service automatically got activated and 49 rs got deducted. I have not even activated the service. This vodafone is really a pathetic service provider, one can not raise a complaint on 199 or [protected] number. All website only provide number but no information how to register complaint and get the complaint number.
Hopefully after registering the complaint on consumer portal will help me to get the refund....
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R
Rijo Varghese
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary Deduction

Address:Thrikkodithanam, changanacherry, kottayam, kerala

On my vodafone no ([protected]). I have received sms's saying that "re 1 store pack now active" and charges are being deducted.

As this service has not been requested by me, i would appreciate if someone in vodafone reviews my account, cancel all premium services or service packs and refund me the overcharged amount onto my mobile other wise i will put this complain to the consumer court.

Kindly confirm once...
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N
Nikhil pawtekar
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Disconnect my Vodafone number

I want to disconnect my Vodafone number I don’t use this number[protected] but I have monthly bill and I pay unnecessary bill more than two months so plz help me to close my Vodafone number
I requested to disconnect my number to Vodafone store but still not working Plz help...
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A
ankbharg.orders
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Vodafone Juice Up Pack Added

Hi, for my phone number [protected], vodafone activated juice up pack and deducted 75 rs for 15 days.

Hello! Juiceup pack is now active on your number, as requested. This service is valid till[protected] and a 15 days rental of rs. 75 has been deducted. Your current balance post service activation is rs. 80.737. To deactivate sms stop to or call 155223 (Toll free)....
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R
Rajesh Pailkar
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proxima beta unauthorised charges

I have been charged Rs 1756.67 tonight after 2.04 AM. In six different transactions. Please reverse these charges and send me the confirmation.my email id is r.[protected]@gmail.com. thanks...
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