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Vodafone India Complaints & Reviews

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Updated: Mar 23, 2026
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Vodafone India reviews & complaints page 148

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B
Bapan42
Apr 27, 2020
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I am not able to receive any calls and sms from last 3 days. All incoming service is stopped. No reason for this stupid act. Already raised a complaint with service reg no. [protected].

Now the customer care executive is not accepting my calls.
I am unable to do any transaction, missing important calls. Just can't do any work because of this ridiculous issue. Will u try to solve my problem or not.
Everywhere i will post this publicly.
Vodafone India customer support has been notified about the posted complaint.
Apr 27, 2020
Updated by Bapan42
I am not able to receive any calls and sms from last 3 days. All incoming service is stopped. No reason for this stupid act. Already raised a complaint with service reg no. [protected].
Yesterday called two times with customer care. They told prob will be solved in 24 hours. And the fact is that
the customer care executive is not accepting my calls now. Trying from morning.
I am unable to do any transaction, missing important calls. Just can't do any work because of this ridiculous issue. Will u try to solve my problem or not.
Everywhere i will post this publicly.
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    Bapan42
    Apr 27, 2020
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    I am not able to receive any calls and sms for last 3 days. Already raised a complaint with customer care executive. Service request no.- [protected].
    Now the customer care is not accepting call.
    Not able to do any transaction, any work. Important calls are getting missed. This is really #. How could u do such henious act not receiving calls.
    I will everyone to switch from vodafone. Worst service provider.
    Vodafone India customer support has been notified about the posted complaint.
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      Naresh Sonavane
      Apr 27, 2020
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      Hi,

      As per your confirmation that my connection is disconnected by 27- feb. Then the bill generated at 11-march is already paid.

      So if already disconnected also i have requested to block the number then why the bill generated for 11- march to 11- apr.
      Also why i will pay this is as i already blocked the no.

      Pl check at you side.

      Regards

      Naresh sonavne
      Vodafone India customer support has been notified about the posted complaint.
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        deepakmleor
        Apr 26, 2020
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        Address: 11F, TRINITY CASTLE, TRINITY
        Website: Call center

        After using vodafone i decided to switch to idea postpaid because of the network issue i am facing at my residence.
        When ever i raising a request to port i am i am not able to to get mpn number from vodafone neither vodafone is able to give me a solution for "contractual agreement issue" while requesting for porting out the number.
        Funny part is i am getting calls from retention executive each time i am requesting to port out
        Vodafone India customer support has been notified about the posted complaint.
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          Ashok Parmaka
          Apr 26, 2020
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          Since a long time vodafone has been activating services on its own without my consent and deducts money for it. If i'm lucky enough to observe this within 24 hours and inform the customer care, sometimes i get back the money (Not always). If i exceed 24 hours, i'll never get the money. They constantly tell that i've done it from my phone which is totally false. I am not a kid who doesn't know to use his phone. Once it had happened at around 4am. I don't think i'll stupid to be awake at 4am to activate a service from vodafone.
          I have deactivated the value added services of vodafone, it still happens.

          This is a scam done by vodafone. Please look into this.

          My two vodafone numbers are [protected] and [protected]
          Vodafone India customer support has been notified about the posted complaint.
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            Pooja R Kakodkar
            Apr 25, 2020
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            Vodafone has deducted my amount of 600inr without any confirmation. I had done an online transaction recharge of inr 100 with upi transaction id of[protected], then again another online transaction recharge of inr 600 with upi transaction id of[protected]. On contacting vodafone customer care by email and via consumer helpline, they cannot find any transactions/deductions for my prepaid number. Even no deductions are shown in myvodafone app. I need last 10 transaction/deduction details for my mobile numner. Vodafone customer care 198 number is not even ready to register a complaint and does not provide a complaint number. They have blocked our number now to register a complaint.
            Vodafone India customer support has been notified about the posted complaint.
            May 12, 2020
            Updated by Pooja R Kakodkar
            Officially a complaint has been raised with the docket number [protected] but no resolution is provided yet and no calls from vodafone customer care. I have escalated the issue to the Appellate authority. Next step would be TRAI as we have all UPI transaction details for the recharges.
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              Pooja R Kakodkar
              Apr 25, 2020
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              Vodafone has deducted my amount of 600inr without any confirmation. I had done an online transaction recharge of inr 100 with upi transaction id of[protected], then again another online transaction recharge of inr 600 with upi transaction id of[protected]. On contacting vodafone customer care by email and via consumer helpline, they cannot find any transactions/deductions for my prepaid number. Even no deductions are shown in myvodafone app. I need last 10 transaction/deduction details for my mobile numner. Kindly check on this issue and refund the amount.
              Vodafone India customer support has been notified about the posted complaint.
              May 12, 2020
              Updated by Pooja R Kakodkar
              Officially a complaint has been raised with the docket number [protected] but no resolution is provided yet and no calls from vodafone customer care. I have escalated the issue to the Appellate authority. Next step would be TRAI as we have all UPI transaction details for the recharges.
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                Kuttu Kuttu
                Apr 25, 2020
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                I have been using vodafone billing for my google play transactions. So i need balance in my account. And vodafone have been simply deducting my balance without any reason. I have been charged with 10 rs and 12 rs recently. I contacted customer care and it was useless. I need the balance to be refunded or i will further proceed my complaint to next level.
                Vodafone India customer support has been notified about the posted complaint.
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                  Ravi Baria
                  Apr 25, 2020
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                  Address: Pavi jetpur

                  Please help me ...my callertune request is pending last 5 months. I am very trying but it's not responding .so please give me the solution..
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                    Abhi kr Thakur
                    Apr 25, 2020
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                    The last complaint i submitted is marked as resolved, but i dnt get any call from vodafone india for problem, so i am putting this complaint again

                    I have a vodafone prepaid connection in punjab circle, from last 4-5 months an amount of ₹49 rupees deducted every month, as i also recharge a full month pack o[censored]nlimited call and 1.5 gb / day data, as i found no overuse in vodafone app, but why they deducting this amount, i called and mail so many times to vodafone but not received any solution. Its really frustrating now

                    Please resolve it as soon as possible
                    Vodafone India customer support has been notified about the posted complaint.
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                      Shafique Pathan
                      Apr 24, 2020
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                      Address: g-6; Josephine apts., 350, Chimbai Road. Bandra w

                      I get regular bill of Rs.352? every month. all of sudden last month bill became Rs.4, 375/ n no reason given. Immediately they disconnected service without notifying me. On their help care/ customer care they made me wait for longest time, used to disconnect my call.
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                        Aaron Xavier
                        Apr 24, 2020
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                        Address: Palluruthy, Kochi, KERALA

                        I'm unable to send SMS from my device, says error code 50. It was working until the last phone update. Setting the smsc manually also does not help.
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                          Susobhan Samanta
                          Apr 24, 2020
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                          I am faceing unbareable network issue on vodafone. I live in royal palms, arrey colony, goregaon east, mumbai, maharashtra, 40065. I was trying to connect to the customer care regarding the issue and waited half an hour to connect the call, and then it got disconnected. Anyway, on 20th of march 2020, i've done a recharge of 599, i. E 3 months plan and is valid till 11th of june 2020. Now the problem is, its next to impossible to use the service. It hardly connect a call, someone is unable to reach my number, i am not able to use the internet properly, and so on. The network over here is too poor to adjust. I never expect such network issue, specially from vodafone. And therefore, i have been sending back and forth mails to vodafone, asking them to discontinue the plan and refund the amount as i am unable to use the service. They send me the reference numbers 3-[protected]. But everytime they are avoiding the soution and suggesting me the same thing, to replace the sim on sim! Slot and all.
                          Vodafone India customer support has been notified about the posted complaint.
                          Apr 24, 2020
                          Updated by Susobhan Samanta
                          The Vodafone number, that I am having network issue is, [protected]
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                            Deepanjali Badal
                            Apr 24, 2020
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                            Who is calling me may i know? Is it a spam? Or threat? Or trap? Which country using this number? India or other?? Plz help me to figure it out.
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                              Abhi kr Thakur
                              Apr 24, 2020
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                              I have a vodafone prepaid connection in punjab circle, from last 4-5 months an amount of ₹49 rupees deducted every month, as i also recharge a full month pack o[censored]nlimited call and 1.5 gb / day data, as i found no overuse in vodafone app, but why they deducting this amount, i called and mail so many times to vodafone but not received any solution. Its really frustrating now

                              Please resolve it as soon as possible

                              Thanks
                              Apr 25, 2020
                              Complaint marked as Resolved 
                              The problem is not resolved, and my complaint mark as resolved who marked it... No phone calls from vodafone india for an issue
                              Vodafone India customer support has been notified about the posted complaint.
                              Apr 25, 2020
                              Updated by Abhi kr Thakur
                              Why this ticked as resolved. Nothing happen, no phone call from vodafone
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                                Vaish_2020
                                Apr 24, 2020
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                                This is regarding vas charges added to vodafone bill due on 22nd april 2020 for number [protected].

                                I have never applied for any vas however all of a sudden, i received message from vodafone saying addition of vas and charges for the same. I immediately followed the instruction and deactivated the vas. However, i have still been charged for vas which is ideally not acceptable and i do not have any idea for what service i am charged for.

                                Why don't we get permission sms before activating any vas??? Is there something wrong in the system???

                                Hoping not getting charged for i haven't applied for or bought for and kindly reconsider the bill amount without vas charges.
                                Vodafone India customer support has been notified about the posted complaint.
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                                  Hamid Mansuri
                                  Apr 24, 2020
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                                  Call chalu ma disconnect Thai jaay che
                                  Toll free Nomber pan bakvas service aapeche Mand call laghe tyaare sametho koi rispons nathi madto
                                  Wery &wery last categhari service provide to costmer
                                  My no [protected]
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                                    sauravjma
                                    Apr 24, 2020
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                                    Address: Bengaluru

                                    I am not being able to receive any incoming call or message but I can able to do outgoing call. Please resolve it as soon as possible because due to that I am missing my important office calls. This is happening from today morning and strange is I can do outgoing call but for incoming call they are telling number is invalid.
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                                      alwinsam
                                      Apr 24, 2020
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                                      Address: HSR layout

                                      My vodafone bill for april 2020 is been debited as usual by ECS from bank, but my services is deactivated and status in vodafone showing pending overdue. may be their is some delays from bank due to covid-19, could you pls check and activate my number
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                                        Fun-Do foods
                                        Apr 24, 2020
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                                        I am using 199 + gst plan on my vodafone no. [protected] but last 2 months billing is higher. I was already complained about that but nothing happened regarding this and my total outstanding for 2 months 470 as per my knowledge but my current outstanding is 652. I started this plan before six months and that time executive told me rs100 discount is for life time that's why i am continuing but now in this pandemic situation my plan is changed and i am not able to pay higher charges so please waive off 182 rs and change my current plan back to my actual affordable plan of 199 rs. I hope this decision will be taken in my favor and as i have been associated with the vodafone family for many years, i will remain connected in future also.
                                        Vodafone India customer support has been notified about the posted complaint.
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