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Vodafone India Complaints & Reviews

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Updated: Dec 31, 2025
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Vodafone India reviews & complaints page 148

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D
deepakmleor
Apr 26, 2020
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Address: 11F, TRINITY CASTLE, TRINITY
Website: Call center

After using vodafone i decided to switch to idea postpaid because of the network issue i am facing at my residence.
When ever i raising a request to port i am i am not able to to get mpn number from vodafone neither vodafone is able to give me a solution for "contractual agreement issue" while requesting for porting out the number.
Funny part is i am getting calls from retention executive each time i am requesting to port out
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    Ashok Parmaka
    Apr 26, 2020
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    Since a long time vodafone has been activating services on its own without my consent and deducts money for it. If i'm lucky enough to observe this within 24 hours and inform the customer care, sometimes i get back the money (Not always). If i exceed 24 hours, i'll never get the money. They constantly tell that i've done it from my phone which is totally false. I am not a kid who doesn't know to use his phone. Once it had happened at around 4am. I don't think i'll stupid to be awake at 4am to activate a service from vodafone.
    I have deactivated the value added services of vodafone, it still happens.

    This is a scam done by vodafone. Please look into this.

    My two vodafone numbers are [protected] and [protected]
    Vodafone India customer support has been notified about the posted complaint.
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      Pooja R Kakodkar
      Apr 25, 2020
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      Vodafone has deducted my amount of 600inr without any confirmation. I had done an online transaction recharge of inr 100 with upi transaction id of[protected], then again another online transaction recharge of inr 600 with upi transaction id of[protected]. On contacting vodafone customer care by email and via consumer helpline, they cannot find any transactions/deductions for my prepaid number. Even no deductions are shown in myvodafone app. I need last 10 transaction/deduction details for my mobile numner. Vodafone customer care 198 number is not even ready to register a complaint and does not provide a complaint number. They have blocked our number now to register a complaint.
      Vodafone India customer support has been notified about the posted complaint.
      May 12, 2020
      Updated by Pooja R Kakodkar
      Officially a complaint has been raised with the docket number [protected] but no resolution is provided yet and no calls from vodafone customer care. I have escalated the issue to the Appellate authority. Next step would be TRAI as we have all UPI transaction details for the recharges.
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        Pooja R Kakodkar
        Apr 25, 2020
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        Vodafone has deducted my amount of 600inr without any confirmation. I had done an online transaction recharge of inr 100 with upi transaction id of[protected], then again another online transaction recharge of inr 600 with upi transaction id of[protected]. On contacting vodafone customer care by email and via consumer helpline, they cannot find any transactions/deductions for my prepaid number. Even no deductions are shown in myvodafone app. I need last 10 transaction/deduction details for my mobile numner. Kindly check on this issue and refund the amount.
        Vodafone India customer support has been notified about the posted complaint.
        May 12, 2020
        Updated by Pooja R Kakodkar
        Officially a complaint has been raised with the docket number [protected] but no resolution is provided yet and no calls from vodafone customer care. I have escalated the issue to the Appellate authority. Next step would be TRAI as we have all UPI transaction details for the recharges.
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          Kuttu Kuttu
          Apr 25, 2020
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          I have been using vodafone billing for my google play transactions. So i need balance in my account. And vodafone have been simply deducting my balance without any reason. I have been charged with 10 rs and 12 rs recently. I contacted customer care and it was useless. I need the balance to be refunded or i will further proceed my complaint to next level.
          Vodafone India customer support has been notified about the posted complaint.
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            Ravi Baria
            Apr 25, 2020
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            Address: Pavi jetpur

            Please help me ...my callertune request is pending last 5 months. I am very trying but it's not responding .so please give me the solution..
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              Abhi kr Thakur
              Apr 25, 2020
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              The last complaint i submitted is marked as resolved, but i dnt get any call from vodafone india for problem, so i am putting this complaint again

              I have a vodafone prepaid connection in punjab circle, from last 4-5 months an amount of ₹49 rupees deducted every month, as i also recharge a full month pack o[censored]nlimited call and 1.5 gb / day data, as i found no overuse in vodafone app, but why they deducting this amount, i called and mail so many times to vodafone but not received any solution. Its really frustrating now

              Please resolve it as soon as possible
              Vodafone India customer support has been notified about the posted complaint.
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                Shafique Pathan
                Apr 24, 2020
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                Address: g-6; Josephine apts., 350, Chimbai Road. Bandra w

                I get regular bill of Rs.352? every month. all of sudden last month bill became Rs.4, 375/ n no reason given. Immediately they disconnected service without notifying me. On their help care/ customer care they made me wait for longest time, used to disconnect my call.
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                  Aaron Xavier
                  Apr 24, 2020
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                  Address: Palluruthy, Kochi, KERALA

                  I'm unable to send SMS from my device, says error code 50. It was working until the last phone update. Setting the smsc manually also does not help.
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                    Susobhan Samanta
                    Apr 24, 2020
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                    I am faceing unbareable network issue on vodafone. I live in royal palms, arrey colony, goregaon east, mumbai, maharashtra, 40065. I was trying to connect to the customer care regarding the issue and waited half an hour to connect the call, and then it got disconnected. Anyway, on 20th of march 2020, i've done a recharge of 599, i. E 3 months plan and is valid till 11th of june 2020. Now the problem is, its next to impossible to use the service. It hardly connect a call, someone is unable to reach my number, i am not able to use the internet properly, and so on. The network over here is too poor to adjust. I never expect such network issue, specially from vodafone. And therefore, i have been sending back and forth mails to vodafone, asking them to discontinue the plan and refund the amount as i am unable to use the service. They send me the reference numbers 3-[protected]. But everytime they are avoiding the soution and suggesting me the same thing, to replace the sim on sim! Slot and all.
                    Vodafone India customer support has been notified about the posted complaint.
                    Apr 24, 2020
                    Updated by Susobhan Samanta
                    The Vodafone number, that I am having network issue is, [protected]
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                      Deepanjali Badal
                      Apr 24, 2020
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                      Who is calling me may i know? Is it a spam? Or threat? Or trap? Which country using this number? India or other?? Plz help me to figure it out.
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                        Abhi kr Thakur
                        Apr 24, 2020
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                        I have a vodafone prepaid connection in punjab circle, from last 4-5 months an amount of ₹49 rupees deducted every month, as i also recharge a full month pack o[censored]nlimited call and 1.5 gb / day data, as i found no overuse in vodafone app, but why they deducting this amount, i called and mail so many times to vodafone but not received any solution. Its really frustrating now

                        Please resolve it as soon as possible

                        Thanks
                        Apr 25, 2020
                        Complaint marked as Resolved 
                        The problem is not resolved, and my complaint mark as resolved who marked it... No phone calls from vodafone india for an issue
                        Vodafone India customer support has been notified about the posted complaint.
                        Apr 25, 2020
                        Updated by Abhi kr Thakur
                        Why this ticked as resolved. Nothing happen, no phone call from vodafone
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                          Vaish_2020
                          Apr 24, 2020
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                          This is regarding vas charges added to vodafone bill due on 22nd april 2020 for number [protected].

                          I have never applied for any vas however all of a sudden, i received message from vodafone saying addition of vas and charges for the same. I immediately followed the instruction and deactivated the vas. However, i have still been charged for vas which is ideally not acceptable and i do not have any idea for what service i am charged for.

                          Why don't we get permission sms before activating any vas??? Is there something wrong in the system???

                          Hoping not getting charged for i haven't applied for or bought for and kindly reconsider the bill amount without vas charges.
                          Vodafone India customer support has been notified about the posted complaint.
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                            Hamid Mansuri
                            Apr 24, 2020
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                            Call chalu ma disconnect Thai jaay che
                            Toll free Nomber pan bakvas service aapeche Mand call laghe tyaare sametho koi rispons nathi madto
                            Wery &wery last categhari service provide to costmer
                            My no [protected]
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                              sauravjma
                              Apr 24, 2020
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                              Address: Bengaluru

                              I am not being able to receive any incoming call or message but I can able to do outgoing call. Please resolve it as soon as possible because due to that I am missing my important office calls. This is happening from today morning and strange is I can do outgoing call but for incoming call they are telling number is invalid.
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                                alwinsam
                                Apr 24, 2020
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                                Address: HSR layout

                                My vodafone bill for april 2020 is been debited as usual by ECS from bank, but my services is deactivated and status in vodafone showing pending overdue. may be their is some delays from bank due to covid-19, could you pls check and activate my number
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                                  Fun-Do foods
                                  Apr 24, 2020
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                                  I am using 199 + gst plan on my vodafone no. [protected] but last 2 months billing is higher. I was already complained about that but nothing happened regarding this and my total outstanding for 2 months 470 as per my knowledge but my current outstanding is 652. I started this plan before six months and that time executive told me rs100 discount is for life time that's why i am continuing but now in this pandemic situation my plan is changed and i am not able to pay higher charges so please waive off 182 rs and change my current plan back to my actual affordable plan of 199 rs. I hope this decision will be taken in my favor and as i have been associated with the vodafone family for many years, i will remain connected in future also.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    praveenP07
                                    Apr 23, 2020
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                                    Address: Pune

                                    Hi,

                                    I am facing network issue in vodafone operator from last 3 months. The problem is like call is unable to connect, proper network issue, after connecting the voice breaking and also internet speed is very poor.

                                    I have complained in vodafone customer care 3 to 4 times but each time they are creating ticket for followup and closing the ticket without resolving the issue and any prior response.

                                    I have vodafone red postpaid plan and each month i am paying around 550 rs. Last month for march, my bill came with 1567 rs with 900 value added service for one month but i did not get any value added service apart from bad network issue.

                                    I am really fed-up from vodafone network issue and they are charging 1567 rs without providing any service for one month only.

                                    The customer care is not picking up the call from last 3 month and even if they are connecting then they are only creating ticket and closing it on their own side.

                                    Please log the compain against vodafone network and give my money back.

                                    Kind regards,
                                    Praveen kumar
                                    +1 photos
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Apr 23, 2020
                                    Updated by praveenP07
                                    I will do the MNP to other network for sure but first return my 1567 rs. that you have charged for march month.
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                                      Arun Kumar Dhunna
                                      Apr 23, 2020
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                                      Address: 1012 DayaI Nagar Ghumar Mandi, Civil Lines

                                      Vodafone mobile network deduct amount from pre paid balance without giving any reason.
                                      Same happening many times on my and my wife's number
                                      This very serious.
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                                        manojit_5
                                        Apr 23, 2020
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                                        In my location it shows 4g network, but, virtually it seems to be 2g network. Tremendous detoriation of both voice call and data has been observed for the last few days, though it was occurred in previous occassion, but no fruitful result came out after making complaint about the same. I have a post paid connection with one add on number and at the time of making monthly bill payment it is only advantage for vodafone sp not me.
                                        Therefore, take into the matter seriously and resolve the problem at the earliest.
                                        Vodafone India customer support has been notified about the posted complaint.
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