I have recharged my number with super plan of rs.599, which offers 1.5gb of daily data bundle. Still 13 days before the plan expires, its been 2 days since i am not able to access internet over my device. I have done multiple recharge with data pack after that and to my notice i can access the internet now, but my daily data bundle of original pack is not accessible. The customer care after complaining is saying the problem is with device and give useless suggestions which i have already tried. Had there been the issue with the device i shouldn’t be able to access internet at all. Really disappointed with the kind of persons running the customer care services...
Aug 12, 2021Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Jun 01, 2020Vodafone India Customer Care's response
We have tried contacting you at 07:23 PM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.