Vodafone India Complaints & Reviews

My account recharge will finish on 13th may 2020 and the Vodafone company cut it on 21 April 2020 plzzz give my recharge till proper date plzzzzz I am facing many problems plzzz take it fast

Team,

Just wanted to bring your attention that, I stay in Dombivli East (Thane) & Vodafone network is extremely low

My flat is on 5th Flr & I do not get a single network at my place,
Near by area is not rural but without network is pathetic.

No tower here for Vodaphone

please Please do something!!

It's a humble request to you .

Hello
I am a complaint about my mobile number which is [protected]
It is vodafone and I had recharge it to times one of ₹49 and another one of 10 first time of ₹49 I got the message but it didn't active and now yesterday I did of ₹10 I am not able to call anyone my outgoing is of please do something

This is to bring in your notice that in our area, when electricity goes, network gone. We can't able to access net due to inactivity of network

My name is bharath. My vodafone number is [protected] and for past one month i didnt pay my postpaid bill due to this corona lockdown. As i couldnt pay the bill before the due date. The network had suspended and my number doesnt exist and its my business phone number it will be big problem. So i wish to pay the balance amount and get my number. Please help me to get my number. I assure u that i wont delay further to pay the bill and that number is so important. Please assist me. Thank you

I bought family plan. When i bought my primary number and one of my old number, i port this number from airtel to vodafone, i confess i did mistake because i never faced such issues in airtel since long i always put this number in family plan.

I confess that i got convinced from one of female executives in vodafone and now she is not responding and put me on block and did port even in very initial days my old number started working in december for a month it was closed and again since two months this number is closed i came to know just three to four days before that number got closed.. Which shows pathetic services from vodafone services. No one is responding in customer care, no response from that lady from whom i port the number and infact everyday i'm receiving emails on pending bills and i always had past records that i never keep my pending bill. If these people have changed my family plan into individual plan why would i pay such expenses which i haven't made and wrote emails also instead of my actual problem to be resolved they are responding my bill plan and pending details. Many times i wrote i want to speak to head, no response again.

Today in morning i received a random call back from one female without letting me know the process she said she will make me to talk with other department and disconnect the call without greetings and somewhere i find a fraudulent call.

I will not pay unless how dare you people to close my number without informing me and charging me high. I want a call back from manager asap on [protected]

I must say very bad services

Sir,

I am not getting SMS from Govt websites/Banks which needs OTP validation. The problem started few days back and during these troubled days, how could I manage without SMS OTP validation?

My connection - service provider is Vodafone

Vodafone is cheating me since the last year by deducting money by activating unwanted packs without my knowledge. Whenever i call customer care, they say sorry and sometimes the money is refunded. But now it is becoming a headache to call them every othe day. I have 3 prepaid numbers and the issue is the same with all 3 numbers. Whom to contact to stop this daylight robbery.

My phone no is [protected]
A girl name is sonam rawat is work in vodafone bpo hazratganj lucknow... She block my phone number multiple time and give me threat about leak my details and abuse me and my religion.. Ans now is lockdown how can i go to vodafone store and port my number. How can she banned my no... Plz active my number and take necessary action against her

Dear team,

I am received otp messages from 17863 on 21.04.2020 in my vodafone no. [protected]

Please help stop this massages before any fraud take place.

Please help me on priority.

Thanks & regards,

Damodar Prasad

I am using 4g handset but getting 2g speed

I have been sending email to Vodafone corporate care since March 28th. There has incorrect VAS charges for April month, VAS charges of Rs20. Also there was incorrect charges in the month of March for Rs46, which was later waived off, after I have raised complaint here in consumer court and email to corporate care. However this time continuously I'm receiving response from Vodafone corporate saying it's correct charges. I have been asking for details on Rs20 which they are unable to provide. Rather they are coming back with same repetitive answer that it is correct and they can't waive off.

When I'm not using any VAS service on Vodafone, neither it is activated on my number, how they are keep on saying it is correct? And why they are charging again and again? Last month they have reversed, this month again they are charging. Like this Vodafone will keep on charging. This is really harassment and cheating customer.

I request some action on Vodafone, as it is not acceptable that every month they keep charging such incorrect charges. I want Vodafone to do the correction at the earliest and make sure you are not charging VAS charges on my number anymore. I

If it is correct they need to provide details on this Rs20 VAS CHARGES. I need proof on this. As I'm 100% sure it is incorrectly charged on my number. As I do not have any VAS services activated neither used any such service.

Upc for mnp is not generating for [protected]

Myself is in vodafone postpaid, kolkata circle. Due to some personal issues, and disgusting network, i would like to port out from vodafone service.

Now i am looking for new operator with strong network for both voice and data.

I am trying to generate upc from my number and unfortunately, upc is not generating. The reply getting is "upc cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance".

I don’t know what is the fact actually happens. I am enclosed the screenshot of the message and need a valid reply immediately.

Sir,
This was new connection, i have paid rs 399/- at the time of taken new connection at local vodafone agencies at waghodiya road baroad, after 1 month passes away, part mayment as per said vodafone said brantch rs 200/- afted before due date remaining payment of rs 425/- paid, total amount of bill of first month rs 625/- and deposit rs 399/- total amount rs 1024/- that i have been paid, when i have paid rs 399/- where it's gone, await for your prompt reply as early as possible otherwise i will be complain in consumer forum and local media
Rs 427/-, account id no 41046239

Transaction id no [protected] dt 19/03/2020

Mahendra chauhan m [protected]
Copy fwcs to, dear mahendra,

Greetings from vodafone-idea.

I regret for the inconvenience caused to you and delay in reply.

I am summarizing your concern as below:

· payment of rs.427/- is updated in our records

· excess amount or deposit of rs.399/- is not reflecting your account hence we are unable to refund the same

To manage your vodafone account, visit our website www.vodafone.in or myvodafoneapp: www.vodafone.in/pk1

Thank you!

Rohini gore

Vodafoneidea care

Website: www.vodafone.in

Myvodafoneapp: www.vodafone.in/pk1

I have recharged for rs. 149 for Vodafone prepaid number [protected]. But still it shows your validity expired. Transaction id:[protected]. Kindly help us in getting the recharge done.

I am trying to get my prepaid bill payment report but unable to reach customer care now.Even tried to download bill from app.But it gives only transaction details but not bill report.kindly helo me to get the prepaid bill payment report.

Translation ID[protected]
Date 20/04/2020
[protected] par 599 bhejne ki kripa kare

My daily data pack has been exhausting even when i haven't used it. Every morning a message pops up saying i have used the data when i haven't even switched the data on.
It has been happening since almost week now.
Because of this i had recharged again for a 48 rs plan. Which gave me 3 gb data. But even this exhausted within a night which i didn't use.
Kindly see to it asap.

Today i got an audio call then whatsapp call repeatedly
When i receive call no ome is speaking from other side
While receive video call
Vulger things showing and nothing speaks
Please take an immediate action and block this number

Mobile number:[protected]
My balance get deducted by 33 automatically without my permission for caller tune. I never active such service till today although i got sms on 11/4/2020 9:34 am stated your caller tune service will activate within 15 min and to stop sms stop to 155223. I have messaged on 155223 to stop at 9:35 am within two minutes on same day. Still vodafone deducted 33 rs from my main balance with out my permission.

Already mailed on 11/4/2020 to vodafonecare. [protected]@vodafoneidea.com and [protected]@vodafoneidea.com but no response received till today. No one picked call on vodafone helpline number (Called 4 times).