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Vodafone India Complaints & Reviews

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Updated: Dec 31, 2025
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Vodafone India reviews & complaints page 151

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R
Rohidas Gaonkar
from Pune, Maharashtra
Apr 16, 2020
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1. My connection was private. Some representative outside my office building asked for my permission to upgrade plan provided i give my office id card photo and convert to corporate plan. My company doesnt own my connection. I had corporate plan.
2. I wanted to change to family plan via voda fone app. However when i click on any option it says error and i was told by 199 in march to visit vodafone shop.
3. My company is not involved and hence doesnt provide any letter on letterhead to convert connection to private. They dont care as this is my personal number.
4. So i kept trying to change plans in voda fone app and by mistake activate redx plan.
5. Within 2 hours of redx activation i dont see improvement in my network reception. I get the plan changed. This is around 20th march 2020
6. I am told by 199 person that once bill is generated they will adjust. Reference number 4-[protected] generated on 20th march 2020.
7. Since lockdown i am not able to talk to any one on 199 or 55666. The calls get dropped significantly. So i cannot give you docket number.
8. I have paid the bill as of today 16th april. However i am requesting wavier of the exit charges on redx plan which was active only for around a day.

I feel cheated. With 3k i could have paid 5 months worth of my current plan.
I have to pay 5 months of money for nothing but a day of redx plan with no significant change in my network reception.
Vodafone India customer support has been notified about the posted complaint.
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    from Kolkata, West Bengal
    Apr 16, 2020
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    Address: 163/C Bidhan Park East, Barasat, Kolkata 700124

    Upc is not generating for [protected]

    Myself is in vodafone postpaid, kolkata circle. Due to some personal issues, and disgusting network, i would like to port out from vodafone service.

    Now i am looking for new operator with strong network for both voice and data.

    I am trying to genrate upc from my number and unfortunately, upc is not generating. The reply getting is "upc cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance".

    I dont know what is the fact actually heppens. I am enclosed the screenshot of the msg and need a valid reply immediately.
    +1 photos
    Apr 21, 2020
    Complaint marked as Resolved 
    The problem yet not solved. Still UPC not generating. Vodafone is not working properly on this matter. When I am trying to generate UPC, the response is receiving "UPC can not generated as there are subsisting contractual obligations with your service provider".
    Vodafone India customer support has been notified about the posted complaint.
    Apr 17, 2020
    Updated by [email protected]
    Vodafone still not initiated about this matter. Still the same teply is getting, UPC can not generated as there are subsisting contractual obligations with your service provider.
    Apr 17, 2020
    Updated by [email protected]
    Vodafone still not initiated about this matter. Still the same reply is getting, UPC can not generated as there are subsisting contractual obligations with your service provider.
    Apr 21, 2020
    Updated by [email protected]
    The problem yet not solved. Still UPC not generating. Vodafone is not working properly on this matter. When I am trying to generate UPC, the response is receiving "UPC can not generated as there are subsisting contractual obligations with your service provider".
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      S
      sumit143143
      from Ahmedabad, Gujarat
      Apr 16, 2020
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      Address: Www.vodafone.com

      I have vodafone postpaid number [protected].
      I want to port this number in prepaid even i visited in vodafone store in narhe. They said that we have to send msg than i will get call from vodafone team then they ask the reason of port in prepaid etc blaaa blaaa blaaaaaa.

      So after 3 day i got call frim vodafone team than same as they asked some foolish question and tried to convince not to port in prepaid.

      After some time the gave me port number and said visit to vodafone store and submitt the documents in 7 days. But after covid19 lockdown i couldn't able to visit the store and this scam company vodafone again attached me the whole bill which is very unfair...

      Very useless and scam...
      Vodafone India customer support has been notified about the posted complaint.
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        K
        Kanchan Gangwal
        Apr 16, 2020
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        Speed of internet is very poor.
        I'm disappointed with this internet speed as I'm not able to access to my educational staffs
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          V
          vkmalhotra
          Apr 15, 2020
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          I received a message from idea thanks for activating games portal. Now you can play unlimited games, click http://carbun8.in/mobgames/ and enjoy the service. I didn't click on any link and i got charged with 21rs. This is not the first time they have charged unfairly. Please take necessary action and refund my money.
          I have deactivated it but my money is still gone. I request to repay the money you took my fraud means.

          I hope necessary action will be taken soon.
          Vodafone India customer support has been notified about the posted complaint.
          I have received a msg from Vodafone;

          Dear Customer,
          thank you for downloading CARBAN_GAME from CARBUN8.
          You have been charged Rs. 15
          Your balance is Rs. 6.24

          I didint activated this games, don't even open the link.
          Please take necessary action against the same and do refund the balance to my account

          I hope necessary action to be taken shortly

          Thank you
          Vinayan
          [protected]
          I have received a sms from VZ-ViCMS as below
          Hello!
          Thank you for downloading CARBAN_GAME from CARBUN8.
          You have been charged Rs. 15
          Your balance is Rs. 61.29

          I didn't download. So please take necessary action against this issue and refund the amount to my account.

          Hope necessary action will be taken shortly
          Thanks

          deduction of rs 21 for games - Comment #3754322 - Image #0
          deduction of rs 21 for games - Comment #3754322 - Image #1
          I have received a message from VZ-VICMS. The screenshot of the message is attached to this complaint. I didn't download any kinds of games from CARBUN8.

          So please take necessary action against this situation and please refund my money to my account. also

          deduction of rs 21 for games - Comment #3757856 - Image #0
          I have received a sms from VZ-ViCMS as below
          Hello!
          Thank you for downloading CARBAN_GAME from CARBUN8.
          You have been charged Rs. 15
          Your balance is Rs. 1.41

          I didn't download. So please take necessary action against this issue and refund the amount to my account.

          Hope necessary action will be taken shortly
          Thanks
          I have received a sms from VZ-ViCMS as below
          Hello!
          Thank you for downloading CARBAN_GAME from CARBUN8.
          You have been charged Rs. 10
          Your balance is Rs. 1.67

          I didn't download. So please take necessary action against this issue and refund the amount to my account.

          Hope necessary action will be taken shortly
          Thanks
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            K
            krishan Bhanot
            Apr 15, 2020
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            I paid a bill of rs 180.00 on 14.04.2020 in favour of vodafone mobile number [protected] but I am not sure that said amount reached the merchant. Kindly confirm the payment.
            My number [protected]
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              K
              kartik kumar saxena
              Apr 15, 2020
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              Address: 196, G.F., Surya Niketan, Delhi-110092

              Vodafone india has set a caller tune on my phone number without my consent. They have deducted some amount of money also from my balance. I have stopped the caller tune now. But I would like my money back and would like to know why this happened.
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                V
                Vinisha Gawas
                Apr 15, 2020
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                Dear vodafone,

                I recharged rs. 399 for my vodafone prepaid mobile via vodafone app and pay the amount using google pay. But the recharge was not done and i even did not receive any mail or sms for this recharge while rs. 399 was deducted from sbi account.

                Please do the needful to get it corrected or return my money as early as possible.
                +2 photos
                Vodafone India customer support has been notified about the posted complaint.
                Apr 15, 2020
                Updated by Vinisha Gawas
                It's been two weeks now. I didn't get my money
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                  V
                  vijay ka ga
                  Apr 15, 2020
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                  Address: uk

                  Hello sir,

                  Unfortunetly my sim card was rejected
                  Please restart my sim card services.It is showing '' SIM card rejected'' from tomorrow[protected].

                  Ph. number - [protected]
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                    A
                    AdeshPanwar
                    Apr 15, 2020
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                    I raised my complain more then 15 days back but still i didn't got any resolution. I am paying for 4g network but i am not getting even 2g network, and above of all, vodafone not responding on complain as well.

                    Its very disgusting behavior of vodafone with their customers. I totally lost by calling customer care daily but no luck.

                    Even though, i don't have any hope that vodafone will help me out, but anyway i am raising a complaint again. Please help me you can

                    My vodafone number: [protected]
                    Vodafone India customer support has been notified about the posted complaint.
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                      Y
                      Yogesh Rathour
                      Apr 15, 2020
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                      I ma yogesg and my mobile numbers is [protected]...
                      Maine apna isi no. P recharge karya hai.. Rs 599 ka vodaphone app se... Aur payment mode paytm tha.. Sir paytm se money deduct ho gya hai sucessfully with a transaction id... Pr recharge nhi hua hai.. Mera..
                      Sir.. Help me.. Why my recharge is not yet done...
                      Sir contacte me as far as possible my no is.[protected]
                      +1 photos
                      Vodafone India customer support has been notified about the posted complaint.
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                        Y
                        Yasmin Alam
                        Apr 15, 2020
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                        My incoming and outgoing calls and Sms are barred on [protected] vodafone sim even after bill payment. please activate the same urgently .
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                          ishfaq Ahmad kasana
                          Apr 15, 2020
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                          Address: Margund kangan ganderbal

                          My VODAFONE SIM card has rejected having no [protected] and the same no is linked with mi account and various useful documents moreover it's also linked in some govt departments plz tell me how to re activate the same
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                            S
                            sanjay kumaran
                            Apr 15, 2020
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                            Hello,
                            I am having a postpaid vodofone sim. The bill for this month states that I have to pay 1210 Rs. Kindly rectify why I need to pay so much amount, else cancel my account
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                              H
                              Halai Pinky
                              Apr 15, 2020
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                              Address: SURAJPAR GUJRAT

                              Dear
                              Sir/MEDAM

                              Mere SIM card pe 3 internet plan chalu hey fir bhi bed speed aaa rahi hey . Ab kya help Kroge ap plz help .

                              Thank you 🙏
                              Apr 15, 2020
                              Updated by Halai Pinky
                              Network problem . Speed slow!!!
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                                Aarti Ahirwar
                                Apr 15, 2020
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                                Address: 4314 Virat Khand Gomti Nagar

                                I am Receiving OTP message from 17863 on my number [protected]

                                No VAS service is activated on the phone.

                                Kindly Support for this issue.
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                                  H
                                  Hira Chhetri
                                  Apr 15, 2020
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                                  Despite my successful transaction there is no recharge in my phone number [protected].

                                  Thx for INB txn of Rs.209 frm A/c X9435 to Pasfar Tec... Ref#IGAILVTBH0 on 14Apr20. If not done, fwd this SMS to [protected] to block INB or call [protected]
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                                    P
                                    Pareek ankit
                                    from Mumbai, Maharashtra
                                    Apr 15, 2020
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                                    I have been recharged my Vodafone number with 4G data speed buster but in my area many times showing only 2G speed.
                                    +1 photos
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                                      M
                                      Manojyash9
                                      Apr 14, 2020
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                                      Actually my vodaphone postpaid bill is due for month feb and March for which I requested the vodaphone agent to come and collect the cash payment but he further told that there is no staff to collect the payment, thereafter I visited the vodaphone store near me and saw it closed and further came to know it has been closed for ever so after few days around 15 march(one day before the bill due date i.e 16march) i visited the another vodaphone store in my town but the staff there told that the one who collects the payment is not available and moreover they have server issues too.

                                      After that the lockdown was implemented and stored got closed now what happened that they mentally forced me through continuous SMS and call to do online payment but didnt try to reach me out to know the issue and online pay I m unable to at the time due to insufficient balance and now without informing me they have applied call baring on my outgoing calls and disconnected my service.

                                      They better know it's a pandemic time and theres no way to pay them at their store and online pay I cant as I stated above but then also they discontinued my services just for 700rs due.

                                      Kindly help.
                                      Vodafone India customer support has been notified about the posted complaint.
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                                        J
                                        J'onn J'onzz
                                        Apr 14, 2020
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                                        Hello,
                                        Vodafone India
                                        Vodafone has been deducting my main balance and talk time over 6 months, I usually recharge per month Rs.49 per before the plan expire. Six months ago my main balance was RS 120. I never check my main balance. They keep deducting my main balance and talktime. Few days ago when I checked my balance that time I seen my main balance was Rs. 20. and further recharge on 07.04.2020 with Rs. 49 and I got talk time Rs. 38. I did not call any one after recharge. Today (14.04.2014) when I check my balance, my talk time was Only 2 Rs against 38 Rs. and main balance was only 10 Rs against 120 rs. I already called to the customer care over and over again for my balance deduction 6 months ago. They continuously gave false assurance everyday that they will refund my amount.
                                        I want my full money deduction details. I already lost over 300+ Rs., I want my full money refund now. You Keep deducting my money over and over again. Please fix this as soon as possible.
                                        Vodafone India customer support has been notified about the posted complaint.
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