Vodafone India Complaints & Reviews

I have raised my disconnection request and but still vodafone team is keep on adding the late fee to my previous bill. I have not yet received neither my final invoice nor my disconnection request. I would like to know how vodafone is handing with customers request and keep on charging the late fees..

My No: [protected] I gave a porting request on 16th March, 2020 from JIO to Vodafone Network . Till date Whenever i call they are asking me to give them a call back after 2 hours and if i call after 2 hours even then they are 2 more Hours, it goes on on on. please help me in knowing that when they will Complete my porting request process ? please

Dear Sir/Madam

It is really unfortunate that you did NOT care to reply my below-mentioned mail, which PROVES that Vodafone has started CHEATING CUSTOMERS of their MONEY from their Main Balance without their consent.

Also I need to inform you, that after the mail was sent to you informing about the incident stat, I have also contacted your customer care services and registered my aforementioned complaint with reference number being C004-[protected], which you declined.

On April 16, 2020 at 6:43 PM, I received an SMS stating, "Your request could not be processed as your Authorized Signatory has not approved it. Kindly contact your Authorized Signatory" which I failed to understand, and when I tried to call back your customer care by dialling 198, I am barred from calling. Wow, so smart!!

From your gesture and attitude towards your customer, it is quite evident that you (Vodafone) have adopted a clandestine policy of duping customers by arbitrarily debiting MONEY from their core balance without the fault of the customer and without his/her consent/confirmation, which is exactly my case and I have evidence of what I am claiming as it has been recurrent almost every month latest to this on March 22, 2020.

I would therefore, urge you once again to investigate into the SCAM thoroughly and rectify the fault.

Let me remind you that this falls under deficiency in rendering services and cheating customers. Please arrange to refund the amount forthwith, (Rs 71/-) which you have arbitrarily deducted from my main balance and MAKE SURE this kind of SCAM does NOT happen in future to any CUSTOMER.

If you don't take any step in this regard and don't refund my money back and remain adamant, I would be constrained/bound to initiate appropriate action against Vodafone by escalating this matter to APPROPRIATE Authority for determination of adequate DAMAGES going forward.

Thank you.

Regards,
Debasish Som
988****68

From: Debasish Som
Sent: Sunday, April 12, 2020 5:04 AM
To: [protected]@vodafoneidea.com
Subject: 9885****68 - Balance got debited arbitrarily without intimating me from my core balance in the name of activation of games which I have not subscribed to and without my confirmation why??


Dear Sir/Madam,

This is to bring to your notice that I was having Rs.81 plus change in my [protected] core balance. When checked today, it is showing Rs.10.97/- without any intimation/confirmation to me of your arbitrary deduction. Please enquire into the scam and revert my arbitrarily deducted money back to my account and stop happening this in future.

Please note, this incident had also happened in the past on this number and this is the fifth time I am bringing this to your attention. This falls under deficiency in rendering services and cheating customers. Please arrange to refund my money forthwith to my main balance.

Regards,
Debasish Som

Dear Sir/Madam
before yesterday I got my postpaid number -[protected] bill this time they add these charges ( miscellaneous/charge ) 846rs I don't understand what these charges kindly I request please send me details in my E.mail address.[protected]@gmail.com
thanking you
yours faithfully
Mohammed Jameel

1. My connection was private. Some representative outside my office building asked for my permission to upgrade plan provided i give my office id card photo and convert to corporate plan. My company doesnt own my connection. I had corporate plan.
2. I wanted to change to family plan via voda fone app. However when i click on any option it says error and i was told by 199 in march to visit vodafone shop.
3. My company is not involved and hence doesnt provide any letter on letterhead to convert connection to private. They dont care as this is my personal number.
4. So i kept trying to change plans in voda fone app and by mistake activate redx plan.
5. Within 2 hours of redx activation i dont see improvement in my network reception. I get the plan changed. This is around 20th march 2020
6. I am told by 199 person that once bill is generated they will adjust. Reference number 4-[protected] generated on 20th march 2020.
7. Since lockdown i am not able to talk to any one on 199 or 55666. The calls get dropped significantly. So i cannot give you docket number.
8. I have paid the bill as of today 16th april. However i am requesting wavier of the exit charges on redx plan which was active only for around a day.

I feel cheated. With 3k i could have paid 5 months worth of my current plan.
I have to pay 5 months of money for nothing but a day of redx plan with no significant change in my network reception.

Upc is not generating for [protected]

Myself is in vodafone postpaid, kolkata circle. Due to some personal issues, and disgusting network, i would like to port out from vodafone service.

Now i am looking for new operator with strong network for both voice and data.

I am trying to genrate upc from my number and unfortunately, upc is not generating. The reply getting is "upc cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance".

I dont know what is the fact actually heppens. I am enclosed the screenshot of the msg and need a valid reply immediately.

I have vodafone postpaid number [protected].
I want to port this number in prepaid even i visited in vodafone store in narhe. They said that we have to send msg than i will get call from vodafone team then they ask the reason of port in prepaid etc blaaa blaaa blaaaaaa.

So after 3 day i got call frim vodafone team than same as they asked some foolish question and tried to convince not to port in prepaid.

After some time the gave me port number and said visit to vodafone store and submitt the documents in 7 days. But after covid19 lockdown i couldn't able to visit the store and this scam company vodafone again attached me the whole bill which is very unfair...

Very useless and scam...

Speed of internet is very poor.
I'm disappointed with this internet speed as I'm not able to access to my educational staffs

I received a message from idea thanks for activating games portal. Now you can play unlimited games, click http://carbun8.in/mobgames/ and enjoy the service. I didn't click on any link and i got charged with 21rs. This is not the first time they have charged unfairly. Please take necessary action and refund my money.
I have deactivated it but my money is still gone. I request to repay the money you took my fraud means.

I hope necessary action will be taken soon.

I paid a bill of rs 180.00 on 14.04.2020 in favour of vodafone mobile number [protected] but I am not sure that said amount reached the merchant. Kindly confirm the payment.
My number [protected]

Vodafone india has set a caller tune on my phone number without my consent. They have deducted some amount of money also from my balance. I have stopped the caller tune now. But I would like my money back and would like to know why this happened.

Dear vodafone,

I recharged rs. 399 for my vodafone prepaid mobile via vodafone app and pay the amount using google pay. But the recharge was not done and i even did not receive any mail or sms for this recharge while rs. 399 was deducted from sbi account.

Please do the needful to get it corrected or return my money as early as possible.

Hello sir,

Unfortunetly my sim card was rejected
Please restart my sim card services.It is showing '' SIM card rejected'' from tomorrow[protected].

Ph. number - [protected]

I raised my complain more then 15 days back but still i didn't got any resolution. I am paying for 4g network but i am not getting even 2g network, and above of all, vodafone not responding on complain as well.

Its very disgusting behavior of vodafone with their customers. I totally lost by calling customer care daily but no luck.

Even though, i don't have any hope that vodafone will help me out, but anyway i am raising a complaint again. Please help me you can

My vodafone number: [protected]

I ma yogesg and my mobile numbers is [protected]...
Maine apna isi no. P recharge karya hai.. Rs 599 ka vodaphone app se... Aur payment mode paytm tha.. Sir paytm se money deduct ho gya hai sucessfully with a transaction id... Pr recharge nhi hua hai.. Mera..
Sir.. Help me.. Why my recharge is not yet done...
Sir contacte me as far as possible my no is.[protected]

My incoming and outgoing calls and Sms are barred on [protected] vodafone sim even after bill payment. please activate the same urgently .

My VODAFONE SIM card has rejected having no [protected] and the same no is linked with mi account and various useful documents moreover it's also linked in some govt departments plz tell me how to re activate the same

Hello,
I am having a postpaid vodofone sim. The bill for this month states that I have to pay 1210 Rs. Kindly rectify why I need to pay so much amount, else cancel my account

Dear
Sir/MEDAM

Mere SIM card pe 3 internet plan chalu hey fir bhi bed speed aaa rahi hey . Ab kya help Kroge ap plz help .

Thank you 🙏

I am Receiving OTP message from 17863 on my number [protected]

No VAS service is activated on the phone.

Kindly Support for this issue.