Vodafone India Complaints & Reviews

Without my permission, some random pack gets activated multiple times, and my money is deducted from the prepaid balance.

Received the msg "thanks for activating games portal now you can play unlimited games"
The pack is something like dnld-dwap_gam0021*

Kindly refer to the corresponding screenshots attached.
Please refund the money associated with this pack.

Also cant see the subscription anywhere, so deactivate asap and refund

I have done recharge of rs.599/- through paytm under cashback vide transaction id [protected] on 7.4.2020. The amount was deducted from my paytm account but it is not showing in my history of recharge. On contacting to paytm, they have said that the amount has been credited to beneficiary account i. E. Vodafone. On contacting your customer care team they have given request no. [protected] after many conversations. Till date the problem has not been resolved. Please look into the problem.

I am having vodafone postpaid 4g red connection for several years.in the past 4 months, i am facing very poor 4g data speed. I get data speed at 1mbps level with 4g volte mobile sim from vodafone. Network team visited 2 times in march 2020 and confirmed that the problem is at vodafone side.

Though the speed issue is there, i am asked to pay the full bill amount for march 2020 in april 2020.

Even made complaints to appellate authority of vodafone. Still there is no use. Hence i am reporting the complaint here to know the solution.

Dear sir,
Recharge of Rs.149 is done on 12 april 2020. Then 13 April 2020 again outgoing closed.
I can't understand, what happening now..
Plz solve this problem

Dear team,
I am trying to close my Sim for past 6 month.Every month they detect my money in credit card. I give a closure request many times and give the telephone confirmation also, but backend team will activate again and again with out my knowledge.please help me to close my Sim and get refund all the amount.I destroy this Sim 6 month before and paying bills every month...My Closure request mobile number is [protected]

I am having the numbers by the name of kios infratech projects india pvt ltd, currently i am using total 31 numbers under this name. Out of these there are a few numbers in which vodafone has by default changed the plan without notifying me, the active plan for these numbers were of 249 /- but they have changed it to 299/- by themselves without notifying me. This is very unprofessional by vodafone company i will raise a legal complaint against them as there intention is to manipulate costumer. Very unsatisfied with vodafone india, i would never use their service if they dont fix my problem

Sir,
My fon no.[protected] has recharged with pack 84 days of Rs.599 . Daily data with 1 1/2 GB / Days . But daily use data. only half hour with me and all data consumed message come.
On that cheating of Data daily by Vodafone company .I am very shocked by this company management and goodwill. - - Om kant (Darbhanga) 013.04.2020

Sir my name is vanzairemmawia, i am from kolasib, mizoram north east region, form the past 8 months ago vodafone network is so unstable and it rotates from 2g to 3g and then 4g altenatively, it does not remain stable.. Sometimes even if there are no weather issue like rain, lightning and thunder the network is still collapsed like 2/3 days that we are unable to access any thing because the network is in 4g frequently, we are very upset from a long long days ago, day by day other network like airtel, jio, idea are becoming good and stable so many vodafone customers are changing their network to other network. But we are a loyal lo customer for vodafone since 3 years ago, so we are so dissapointed about our network conditon, right now when i start typing my complaint its 4g but when i reached to this kine its already 2g again.. Sir we are very tired of this situation please contact your employees who stayed here to fix all this problems.. Otherwise we are preparing to campaign not to use vodafone in mizoram, i am not the only one that is dissapointed many peoples are there with me, so if you dont want to lose many of your customers kindly please fix this problem.. Make the network stable.
Thank you.

Hi,
I am using vodafone postpaid connection. Earlier i was under corporate 199+taxes plan. Later sometime that 199 plan was upgraded by the vodafone without my knowledge to 249+taxes. At that time i didn't check the reason for this. This made them to try this again with me.
Suddenly my 249+taxes plan got upgraded to 399+taxes.

On these last 2 occurrences, i didn't receive any call /message stating that plan is upgraded or so.

In last month bill only i noticed this and tried to contact them over customer care number multiple times. No luck in getting connected to them.
Dropped so many mails to them. As usual no response.
Tried to contact the customer care over facebook messenger. No use in contacting them.

Finally i am writing here.

My query is, how they are supposed to upgrade my plan without my approval/knowledge.
Second is, i want my post paid plan to be degraded to original 199+plan and my last month bill i want the existing amount. Else i won't pay the bill as this is increased without my knowledge.

The given mobile number call again and again and harras, without saying something he abusive Mob. No. +[protected]

I am getting issues with vodafone network from past couple of months .This time during locked down, I am unable to take office calls/personal calls due to this. It's really pathetic over here. I am unable to reach customer care as well.
Kindly advice....

I have been receiving sms since february 9th 2020 for caller tunes upgrade even without subscribing it. And vodafone rs 1 store, got activated on march 26th 2020 even without subscribing from it. Since then around rs 200 has been cut. Since then rs 35 were cut weekly from my balance. I had a total of rs 117 till march 1st and then weekly considerable amount used to get cut for the unsubscribed active services.

Hello,
I am using idea sim since 2010 but due to some reasons i ported my sim from idea to vodaphone & have my three postpaid connections since last three months. I live currently in pune (Sadashive residency, ambegaon bk-46 near navale bridge.) i am facing network issues like 99% call dropping, sometimes no service for whole day, no 4g network at all, if 4g appears phone get hang (Though i am using iphone-6) from begining. I also tried your customer care but i got reply"sorry sir, your area is not in our coverage & your complaint can not be solved."also got arrogant reply from your ground staff that why i complained to customer care.
It means your team don't like any complaints instead of solving the complaints.

I will rather choose any other network & try to stop others to from buying idea-vodaphone.

Thanks & regards.

Helo I haven't use my netpack but it's already exhausted... It's been more than 3 days

Dear sir extra payment please retain extra amount 4417.52 Rupees please send my account

Hi,
Please help me to get my data back yesterday 10/04/2020 I recharged ₹149 and I got 2GB everyday. Today after 12:00am It get renew and at 01:30am I received a msg that I've only 435MB left on my account.
Please kindly look into it and help me to get my data back.

Hi,
Please help me to get my data back yesterday 11/04/2020 I recharged ₹149 and I got 2GB everyday. Today after 12:00am It get renew and at 01:30am I received a msg that I've only 435MB left on my account.
Please kindly look into it and help me to get my data back.
When I tried to call no one is responding.

I don't how my phone's balance goes negative. They just want money. It has happened with me for more than 4 times now. How can a sim's balance be -193.29? I really don't understand. Please stop this vodafone. First time it was about -45.34 and they told me to recharge by a amount more than this. I did. And now it's continuesly happening. For how many times should i just pay money for incoming and outgoing calls. This is rubbish.

The 4g network of vodafone is very very rather extremely poor we are unable to do our routine activities my child is unable to attend her online classes which is hampering her routine studies, i am unable to process my online submission of projects etc... And many other issues.

The area pincode is 208027, barra 4, kanpur uttar pradesh.
Need immidiate redressal

Hi sir/madam,

I'm unable to send messages from Karnataka Vodafone sms service number. My android version is 4.4.2
I'm getting "red alert" message of non delivery of my texts to any number.
Pls activate my sms service asap.

With regards,
Xyz