Vodafone India Complaints & Reviews

Upc for mnp is not generating for [protected]

Myself is in vodafone postpaid, kolkata circle. Due to some personal issues, and disgusting network, i would like to port out from vodafone service.

Now i am looking for new operator with strong network for both voice and data.

I am trying to generate upc from my number and unfortunately, upc is not generating. The reply getting is "upc cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance".

I don’t know what is the fact actually happens. I am enclosed the screenshot of the message and need a valid reply immediately.

Sir,
This was new connection, i have paid rs 399/- at the time of taken new connection at local vodafone agencies at waghodiya road baroad, after 1 month passes away, part mayment as per said vodafone said brantch rs 200/- afted before due date remaining payment of rs 425/- paid, total amount of bill of first month rs 625/- and deposit rs 399/- total amount rs 1024/- that i have been paid, when i have paid rs 399/- where it's gone, await for your prompt reply as early as possible otherwise i will be complain in consumer forum and local media
Rs 427/-, account id no 41046239

Transaction id no [protected] dt 19/03/2020

Mahendra chauhan m [protected]
Copy fwcs to, dear mahendra,

Greetings from vodafone-idea.

I regret for the inconvenience caused to you and delay in reply.

I am summarizing your concern as below:

· payment of rs.427/- is updated in our records

· excess amount or deposit of rs.399/- is not reflecting your account hence we are unable to refund the same

To manage your vodafone account, visit our website www.vodafone.in or myvodafoneapp: www.vodafone.in/pk1

Thank you!

Rohini gore

Vodafoneidea care

Website: www.vodafone.in

Myvodafoneapp: www.vodafone.in/pk1

I have recharged for rs. 149 for Vodafone prepaid number [protected]. But still it shows your validity expired. Transaction id:[protected]. Kindly help us in getting the recharge done.

I am trying to get my prepaid bill payment report but unable to reach customer care now.Even tried to download bill from app.But it gives only transaction details but not bill report.kindly helo me to get the prepaid bill payment report.

Translation ID[protected]
Date 20/04/2020
[protected] par 599 bhejne ki kripa kare

My daily data pack has been exhausting even when i haven't used it. Every morning a message pops up saying i have used the data when i haven't even switched the data on.
It has been happening since almost week now.
Because of this i had recharged again for a 48 rs plan. Which gave me 3 gb data. But even this exhausted within a night which i didn't use.
Kindly see to it asap.

Today i got an audio call then whatsapp call repeatedly
When i receive call no ome is speaking from other side
While receive video call
Vulger things showing and nothing speaks
Please take an immediate action and block this number

Mobile number:[protected]
My balance get deducted by 33 automatically without my permission for caller tune. I never active such service till today although i got sms on 11/4/2020 9:34 am stated your caller tune service will activate within 15 min and to stop sms stop to 155223. I have messaged on 155223 to stop at 9:35 am within two minutes on same day. Still vodafone deducted 33 rs from my main balance with out my permission.

Already mailed on 11/4/2020 to vodafonecare. [protected]@vodafoneidea.com and [protected]@vodafoneidea.com but no response received till today. No one picked call on vodafone helpline number (Called 4 times).

Unnecessary late charges..every month..evrymonth they assure that it will be refunded in ur next bill..never happened...

Hi this is sundararaju my ph: [protected], i properly paid my post paid amount 352 every month. But last month i got more difference my bill amount. I asked customer care the difference they said waiver up 300 only, but i asked full amount but they said not possible billing section will call you. After i didn't get any call from billing section so i paid my post paid mount 352. But this month my outgoing call was disconnected, again i called customer case they said complaint raised for this then enabled my service.
But next 48 hrs i didn't get call from vodafone. Then again my outgoing disconnected today i tried many times customer care they didn't picked after i send mail to customer case then i got the call from customer care they also said no waiver i asked to connect to higher officer but they said at present no one is ther will call back next 1 hr.

Even i didn't get call from customer case again today evening i called and raised the complaint. Now they activated my outgoing service.

I need permanent solution, in between they add late fee 100 rs.

My concern is every month i paid 352 rs my post paid without late. I got the difference amount this is because of message send special number. I didn't asked any service even i don't know that number is any person. This is purely blaming the customer, i asked why should i pay the additional amount even i paid my last month bill amount they bared my outgoing service 2 times and put late fees also.

I need immediate action for this i need to pay this month amount properly. I feel stress because of the vodafone customer care service and bill amount. I last outgoing service

Can you suggest what should i do my bill payment. I didn't expect these kind of service now.

My monthly rental plan Rs 399/-. But the vodafone is taking (Other Credits/Charges: 100.00). Why explain.

will not pay extra charges or port our number.

Sir, network speed has not been giving since 2 days, it is running very slowly sir help me

Hi,
As per my last bill of [protected] vodafone added 160 rs internet charges when 150 gb data was available in my account then how can you charge internet charges and this month till date i have 98 gb and in my vodafone app they are showing rs 700 internet charges which are totally fake and will be presented in my current bill. I have mailed to their customer care but they not giving any satisfied answer, actually they dont have any answer.in this scenario vodafone is looting their customers. Please provide waiver of rs 160 in last bill and in this bill make sure no wrong charges should be there. I have attached my vodafone app screenshot as of today.

Hello, myself vikrant singh. Actually i mistakenly recharge rs599/- to my mom cell instead of doing to my cell which is [protected]. 2 days before i had already done a recharge to my mom cell ([protected]) of rs1499/-
So now if you see it double recharge. Could you please transfer it to my acct or you can do an adjustment to my number.

I really want you to help me out of this.
Will wait for your good reply.

Sir, 17/04/2020
Earlier the plan was something attach, who has changed these plans automatically since march. Send us the correct bill which was the plan earlier and immediately start the outgoing services
10 years visioncare certification pvt. Ltd. Connected to vodafone, now there is very bad services, i requesr you start outgoing all the numbers and send correct bill according to the previous plan

Sir my company has 13 vodafone numbers of vodafone, first 149 plan was for 7, 8 years, right now the company has billed the plan 299 without informing us and have discontinued our numbers of outgoing services now my numbers are not running, make us pressure to submit the bill then will the numbers be operational

I have 2.5 gb per day 4g activated internet packs.. I am getting 0.5 kbps per second speed... I am not able to complete eben 100mb per day...
I am worried about my imcapability of completing my data...
I want vodafone to reduce my data to 100mb per day.
So I can peacefully sleep at night... That I have fully utilized my day...

Hello, i manoj sharma to compliant against Vodafone mobile service provider due to false commitment regarding sales i attach send email for Vodafone

I recharged my no. On 17march with rs. 49, i received rs.38 balance on today when i check my balance i got suprise and balance showing rs.0.01..in whole one month i use for only one call for 45sec nd vodafone charged ra.1.15 now balance showing rs.0.01 when i want to het detail how my balance deducted so i dail *111*2*4# for previous deduction i got a answer rs.36.85 :da:7: forfiet. I request to vodafone company please solve my problem as sson as possible. My mobile [protected]

The outgoing messages services are stopped in my vodafone number [protected] even after having balance and validity.
Please reactivate asap.
I connected customer service.but no result yet. So do asap please.really urgent.
[protected]

I have raised my disconnection request and but still vodafone team is keep on adding the late fee to my previous bill. I have not yet received neither my final invoice nor my disconnection request. I would like to know how vodafone is handing with customers request and keep on charging the late fees..