Vodafone India Complaints & Reviews

Hello,
I am using idea sim since 2010 but due to some reasons i ported my sim from idea to vodaphone & have my three postpaid connections since last three months. I live currently in pune (Sadashive residency, ambegaon bk-46 near navale bridge.) i am facing network issues like 99% call dropping, sometimes no service for whole day, no 4g network at all, if 4g appears phone get hang (Though i am using iphone-6) from begining. I also tried your customer care but i got reply"sorry sir, your area is not in our coverage & your complaint can not be solved."also got arrogant reply from your ground staff that why i complained to customer care.
It means your team don't like any complaints instead of solving the complaints.

I will rather choose any other network & try to stop others to from buying idea-vodaphone.

Thanks & regards.

Helo I haven't use my netpack but it's already exhausted... It's been more than 3 days

Dear sir extra payment please retain extra amount 4417.52 Rupees please send my account

Hi,
Please help me to get my data back yesterday 10/04/2020 I recharged ₹149 and I got 2GB everyday. Today after 12:00am It get renew and at 01:30am I received a msg that I've only 435MB left on my account.
Please kindly look into it and help me to get my data back.

Hi,
Please help me to get my data back yesterday 11/04/2020 I recharged ₹149 and I got 2GB everyday. Today after 12:00am It get renew and at 01:30am I received a msg that I've only 435MB left on my account.
Please kindly look into it and help me to get my data back.
When I tried to call no one is responding.

I don't how my phone's balance goes negative. They just want money. It has happened with me for more than 4 times now. How can a sim's balance be -193.29? I really don't understand. Please stop this vodafone. First time it was about -45.34 and they told me to recharge by a amount more than this. I did. And now it's continuesly happening. For how many times should i just pay money for incoming and outgoing calls. This is rubbish.

The 4g network of vodafone is very very rather extremely poor we are unable to do our routine activities my child is unable to attend her online classes which is hampering her routine studies, i am unable to process my online submission of projects etc... And many other issues.

The area pincode is 208027, barra 4, kanpur uttar pradesh.
Need immidiate redressal

Hi sir/madam,

I'm unable to send messages from Karnataka Vodafone sms service number. My android version is 4.4.2
I'm getting "red alert" message of non delivery of my texts to any number.
Pls activate my sms service asap.

With regards,
Xyz

Respected sir/madam,
My contact no. Is [protected] and i had been facing problems regarding internet speed from last evening. I had contact to service provider but the problem remains same. Currently i am living at jhinjhak, kanpur dehat (U. P.) and my area pincode is 209302. Please do something hopeful and needful on this matter. Internet is the only way to maintain social distancing.

Just now I recharge my number not going call to anyone and this vodafone network is very slow plz check it otherwise i will change my sim to airtel
... Tq

I have already recharged(topup)my idea SIM on 08/04/2020 with Rs 36/-, even after that message is continuously coming to recharge to continue outgoing call, why it is so, what your call center stands for?My idea SIM no is [protected]

Vodafone has inappropriately deducted ts 49 (Tax extra) for value added services.

When reached to the customer service agent response received :- it has been deducted for DNLD_WWAP_DLS0049_PPU_KIN01467053

Vodafone please assist on the same, customer service agent mentions nothing can be done for the same

I am using the number [protected] since 2002 from the time it was Hutch and then became Orange. Earlier only it was postpaid and I got it converted to prepaid 3 years back. Recently I missed the date of recharge and the phone was cut. When my husband went to inquire in the Vodafone service center, they misguided my husband telling that it has to be again get converted to postpaid for 3 months to start the services. They changed the SIM and charged Rs. 25 for the SIM. They told that after 3 months of post paid we can call the customer care center and get it converted to prepaid. I have not used this number for making a single call. You can check from records. I have kept this number as I have used it for my bank accounts and my old friends have this number .
I have unnecessarily paid Rs. 477 every month because of wrong information. I had called the customer care 1.5 months back and complained regarding this issue. the customer care executive told me that I will receive the SMS immediately regarding conversion from post paid to Prepaid. I kept on waiting and neither I recived any SMS nor it was converted to prepaid.
Today I again called the customer care center and one executive, Reshma Murkund told me that she cannot raise any compalints due to lock down. When I asked her to pass on the complaint to higher authorities she told me that she can not do it now and I have to call again after the lock down is over.
I want a strict action against the vodafone center which has given my husband the wrong information and I want the money refund for misleading and misguiding us like this.
There is no rule that if the number is made inactive for not recharging, we have to make it postpaid to make it active.
If no action is taken against this complaint, I will compain to TRAI and file a case in consumer court.
I hope I will get justice from your side.

Sir help me

Hi,
Registered mobile number: [protected]

Despite of having a recharge of around 37 rs.in my account
I am unable to make outgoing calls and receive incoming calls.

Since i do not need big recharge due to lockdown and i already have wifi service at my home, i made this small recharge for emergency use.

Stop scamming people by showing good offers.
I have always made big recharge in past hence you people are in a way torturing me for making a big recharge again?

Revert me back asap and get me connected to your customer executive.
Worst choice ever to choose vodafone
Will soon be porting to airtel.

Regards,
Afreen khan

I have been a vodafone customer for 10 years and for the past 2 years, vodafone has been repeatedly stealing my money.

Vodafone started stealing money from my balance by activating one or the other vas services without my knowledge.

Seriously frustrating and annoying behavior

Even though the customer care is closed because of covid 19 and they are unavailable to pick calls but seems like they are busy in activating vas n taking money from my balance, as if like it's their account and their hard earned money!!!

I end up having no balance in my account and end up unable to make an emergency call. So damn done with vodafone

How many times are you planning to test customer's patience and wait for them to make a call and yell at you??? How many times do you want me to spend my time and scold you just cuz you keep stealing my balance, like it's your wallet??? 'm so exhausted at the end of the day, just cuz of you thieves.

If this is how u plan to do business in india, for god's sake... Leave already.

So done with vodafone

FOR PAST 7 days Vodafone charged Vodafone health services in three different numbers, today they charged again 49 for this service i want my balance back

date of incident is 8 april 10 am

I want my refund back and deactivate all VAS in this number

deactivate Vodafone health service and Refund my balance back to my number

I am an very old vodafone sim user. We are using your 5 sims.. It has been deducted deducted 5/-from my number [protected]. So i i tell your customer representative about it, and they said it will be deducted wrongly so it will be refunded till 8th april.. But it is not refunded to me.. Whatever said today it will not be possible... My request has cancelled for some reason..
So, then i will take any drastic action or leave all your sims...
Look, we don't have much time of the police department, i still job in police so i don't want to face this embarrassing matter...
Please refund my 15/-balance as soon as possible... I don't want to face that...

I received just call form vodafone ‭+[protected]‬ and i ended the call they self deducted 15 rs for the charges which i didn’t activate i got this msg. What nonsense
Thank you for giving your consent in activating sports chat pack, you can now talk to your favorite sports personalities directly on your mobile by dialing 5333333 (Toll free). Stay tuned.

Respected Sir/Madam
I m having GioneeP5L 4g mobile..
As it is my 4G network is running very slow and I am facing regular disturbance. (Show your actual problem and situation). Kindly send anyone to check my internet connection. Please do this soon I shall be very thankful to you.