Vodafone India Complaints & Reviews

I am facing a big problem due to network issue in vodafone specialy in may office. Since long time problems are continued but no steps are being taken by vodafone yet after all i am paying for services. We have made a written complaint for the same issue.

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Network problem everywhere. Specially in belgaum karnataka. The recharge packs are costing high but no proper network provided. The 4g net is useless. Even a single what's app message takes 5 minutes to send or recieve. The customer care number is most useless. Simply tell to do settings or check device. Just fed up with this network. It's better port to another network instead of complaining everytime. Even after network is full internet doesn't work.

I use a 499 per month plan from vodafone.in december i had to travel abroad for 3 days and activated their international roaming package for 140 extra. But l upon arriving at my destination i found that my sim will not work outside india since it is an old sim. So i immediately deactivated the pack upon reaching india. But i get charged for it still. At first i wasn't sure what the issue was. But after checking the detailed bill, i realized that they never deactivated the pack, despite their app telling me so. Finally i got the customer care person to deactivate it and send me a confirmation via email. However, again this month (April 2020) they have charged me for this pack. I emailed them three times since march 25 when i got the bill but no response.

Internet service is very unreliable complete waste of money. Sometimes it just refuses to connect to internet even in 3g.

It causes a lot of inconvenience as i am unable to do work which require immediate internet connection and is very frustrating. It is very unreliable even in good network areas.

I have tested my hardware and there is absolutely no problem with it. The only problem is vodafone's failure to keep its side of the deal.

What happen to vodafone CUSTOMER CARE y u all always change the HELPLINE number shall i do a report from cyber i had talk to ur customers HELPLINE no use of your network i m really feed o[censored] ### network my friends are too having same thing what a ### network man no use airtel IS BEST we 30 of our family are using vodafone so i am gone a break the sim cards and gonna use airtel ok cause the bad network you send 2 us cant watch movie play games send messages tooo ok thats what i want to say

Please make your internet more faster in our area like other sim...we have to search for particular area to make our internet work.we spend huge money on data but here internet sucks...no use of investing our money.Everyone is complaining about vodafone...please make your network more faster n stable

Hi IAM anand I have called Vodafone customer service regards to my issues from past 2years n still IAM facing the issues with internet and it's more like gprs service which we had back in 2000 as I can browse anything nor access the apps as the speed is so slow that at times I get errors am tired of speaking to them as they either disconnect the call or when asked for supervisor they keep me on hold for long time as the highest I stayed for 45mins on hold and then the call gets disconnected and on top of it, it deducted the balance which is a major concern they asked me to change network settings which I did the the VPN port settings was checked did all the possible troubleshooting and even changed the Sim paid for that too and still no go and after a long battle to load this complaint from the time which is in the screen shot it took this long IAM completely fedup with this service and the amount deductions so please some one help me on this and do the needful

Dear sir my complaint regarding My Vodafone number which I using since last 5-6 years someone replaced it by making my fraud ID and company also replaced it on 18th March after replacement he ported out my number.

So request you to plz help to get back my number.

Details-:
Vodafone number-[protected]
Name-Alok dwivedi
Address-57 Aurangabad Kora Jahanabad fatehpur up 212659
Alt contact number-[protected]
Mail id-alok.[protected]@gmail.com

Hi iam anand i have called vodafone customer service regards to my issues from past 2years n still iam facing the issues with internet and it's more like gprs service which we had back in 2000 as i can browse anything nor access the apps as the speed is so slow that at times i get errors am tired of speaking to them as they either disconnect the call or when asked for supervisor they keep me on hold for long time as the highest i stayed for 45mins on hold and then the call gets disconnected and on top of it, it deducted the balance which is a major concern they asked me to change network settings which i did the the vpn port settings was checked did all the possible troubleshooting and even changed the sim paid for that too and still no go so please some one help me on this and do the needful

Despite the fact that the above material was done on[protected], they have not yet been implemented after speaking with the teletype verification to activate the number and they have confirmed that your document has not been updated in the registrations. And they ask me to call 198/199 for support. It really hurts the client in such a situation.
Please do whatever is necessary.
Please call me in this regard or phone on the number below.
My alternative number is [protected]
Email [protected]@gmail.com

I am khushbu sojitra from bhalsan beraja (Distinct jamnagar). I face network issue last few days and also i complain regarding this 2 time. Display all-time on my device that network not available. Due to the corona lockdown, i have a problem during my office work.in our village, there are so many people who have a vodafone card. But no one able to use it.

Please help to resolve it.

Hi,

Good day to you

I am chidhambaram. I am ushing [protected] this prepaid number from 2008. I lost my sim card in september 2019 and i visited vodafone store for replacement. But they give that number in postpaid.

After 90 days i visited vodafone store on 02/03/2020 for change my vodafone number ([protected]) from postpaid to prepaid. They give me the new sim card and ask me to settle all my bills. As per told i settled all my bills. But my number still haven't change to prepaid.

Again i went vodafone store 3 times but the result is nothing happened. Suddenly and sadly my number (New and old sim also) not working from 23/03/2020. I tried to check my vodafone application for further information but now the application also not log in into my account. So please let me know what is the problem with me and my phone number.

Vodafone store i visited:
Vodafone store
No 2423
Palaniappa theatre, ts
West, s main st, melaraja vidi, brindavan
Pudukkottai, tamil nadu 622001, india

Note: all government services and banks i use this vodafone number only. Now cannot do anything. Thanks for a good service.

Thanks & regards
Chidhambaram

Callertune service is automatically subscribed when i recharged my number with talk time of rupees 100 yesterday (30 march 2020) and it deducted my 30+30 rupees automatically don't know how.. Now ita only showing 0.2 balance left... If i don't get my money back i'll port my number to jio.. This is very annoying i don't even like that callertune.. Vodafone services suck..

Dear team vodafone,
Greetings of the day.
I the undersigned will request you to kindly provide my call log for the month of march 2020 for my prepaid vodafone number - +[protected] on a very urgent basis. Kindly treat this as top priority & kindly do the needful.
And would like t apply for address change
If any information required from my end, i'm at your kind disposal.
Kind regards

Dear vodafone,

I recharged rs. 599 for my vodafone prepaid mobile number ([protected]) by yono lite app. Received acknowledge 'successfully', and money is deducted on 31 march 2020.
Pack is still not activated on my phone.

[protected]

I even did not receive any mail or sms for this recharge.

Transaction details -
31 march 2020 01:48 am
Tid:uh95332021
Oper ref:[protected]

Please do the needful to get it corrected or return my money as early as possible.

Regards,
Anagha

I have recharged my number [protected] with the amount of 349 inr on[protected]:58 thought my vodafone app, via amazon upi pay, but on amazon app, it shows transaction successful but i don't get any response on my vodafone app
My upi reference number is[protected]
Kindly refund my amount as soon as possible

I recharged my account[protected] at 1:28pm. Transaction also successful. Rs.399 also deduced from my account. But the plan is not activated in my number. I called customer care service they said we will check and call back. But they didn’t call back. They didn’t take any action.Please solve my problem. Either refund or recharge my account.
After this all recharge are successfully done and plans are activated. This plan only not activated. Customer care also worst they don’t give proper response. They are cheaters.

Can I get a explanation abt this ?? I haven’t activated such a thing and this has been happening to me ... I need my refund for Tis coz it’s nt happening for the first time ...

Hello! Vodafone Re.1 Store is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of Rs.35 has been deducted. Your current Balance post service activation is Rs.26.2. To deactivate, SMS STOP to or call 155223(toll free).To download click here http://180.179.149.11/vodafone/66624/index.php3 .Offer! Now Enjoy FREE Profile tunes on CallerTunes APP, click bit.ly/Vf-tune .Listen to your favorite songs, Call 1234(tollfree)

I am a postpaid customer of vodafone india and this complaint is about poor internet speed at my home address, i am studying in lucknow but i am currently at my home in gorakhpur due to lockdown. The network in vodafone 4g is strong but the internet speed is very pathetic, sometimes it takes few minutes to load the google search, which is very disappointing. Its showing 4g with full network but the speed comes around 10kbps.

My number [protected] and [protected], has no network and the latter SIM is blocked.
Please unblock and provide network as it is necessary during lockdown period.
It is a Vodafone service provider.
[protected] is postpaid
[protected] is Prepaid.

Thanks,
Ravikumar N
[protected](no network)
[protected](blocked)