Vodafone India Complaints & Reviews

Few days back i have created a complaint about poor data connection with vodafone. Here is the complaint number - 4-[protected]. After i raised the complaint, customercare person said that they need to set up a tower in this area and they can not tell how long it will take. We had an argument on that as they can not give any timeline to this task. And now they have completely deactivated my connection. It is showing cross to all bars, not incoming outgoing calls, no sms. If i call my number from another phone, it says not number not active.
My question is if your customer is not happy with your service, do you deactivate their number completely? Are you allowed to do that?

I applied for broadband connection of you broadband and also paid amount of 4000 for the same the employee (Nisha rajput) who gave me all details about the plan, through which i completed the online transaction assured me that the connection will be available within 2-3 days as i was in real urgency of internet connection, now she is not responding to any of my messages nor calls. I am really fed up of calling customer care numbers that says they will send their engineers but its been more than 5 days now, this is too much i would take some harsh decision if my query is not attended with immediate concern.

217:sorry! This recharge is not successful and i have transaction i'd transaction has been done from icici bank mobile app of 555 rs for jio operator but the sms appears to me from vodafone i just want my refund from whoever's the money got to please resolve this issue as soon as possible i can even post the transaction i'd which have been sent to me by vodafone on my jio number

Respected sir/madam
I inspector arun kumar singh presently serving in bsf. On dated 07/02/2017 an fir was registered against her under section 509 ipc. Sir/ madam we has provided all suitable document to police that on this period mrs. Kusumlata was using this number, but police is supporting her and repeatly providing fake data/details to court and submitting some other data in place of real. The io si vikramjeet of dabri ps is openly supporting her. We complaint in all channel but no one listening to us. Its my hearty request to you pls provide data of january and feb of 2017 and owner details. I know its against urs policy but plse help me by providing this deatils.
My email id is aksingh. [protected]@gmail.com
Contact number:-[protected].

A copy o[censored]npaid bill is attested for ur reference plse
Fir number 71/17 of dabri ps.

Vodafone service nt good.. Any time any were any place... It's re diculace and very eritating.., i'm calling lots of time any number but nt connecting... Must be time for waiting 1/2 to 1hrs... And must think is data services auto matic detect on your mobile. And with out information with out sms direct deduct... And customer care member nt convincing properly to me... He all ways said balance finish... Such a bad service.
Ithink move on

Hi
I am a prepaid user of vodafone and my current balance is -201, i dont understand in prepaid service, how a service provider provide you service with negative balance and it goes to 201. I have raised this issue with vodafone but they are not taking it seriosly. Can you please help me out in solving this matter with vodafone. My number is : [protected

To vodaphone

My mobile no.[protected]
Name: pooja parekh

I had received invoice from vodafone for billing amount 4917.67 for march month.2020 account no:[protected].
This is a harresment in billing & cheating with customer. They had stopped my calling, & doing harresment to pay off fake bill. One day roaming charges with such huge bills.
There is no uses details which has been cleared by them, they are not giving billing statement, they are not hearing any complaints & not responding any positive talk.

I need to file complaint against vodafone for cheating with customers in billing.
.

Worst service of vodafone

I have been using vodafone n suffiring through a lot network problem n i have made complaints number of time but nothing yet happened in my favor, so im seriously irritated with the vodafone network.
So if the company can help its customer then please help this problem out im suffering with it from past few months.

I had already message for port but vodafone has stopped my upc code what's the reason for stopping my upc code

Pratik vaishnani
Mob-[protected]

Sir,
We know that vodafone network was best in last 5-6 years. due to this we are your old customers. presantly approx from 15 days NARORA distt.-Bulandshahr (UP) town area voda network showing idea roaming. internet speed too slow. we are voda customer but network shows of idea. idea roaming network not having speed. we paid for data use. we are unable to use data due to slow network. please do necessary as required.

My name is jay parekh and i have ported two connections [protected] and [protected] from airtel on 9 march 2020, now let me tell you the complaint in detail because your customer care team is really pathetic, they give false promises and do not resolve the issue and close the case without giving resolution, on 6 march 2020 i visited the vodafone store situated at vasai west in vinod niwas and met a female named preeti so she told me that as i want to port two numbers vodafone has an excellent plan of 598 in which i will get amazon prime, zee5 and vodafone play subscriptions free for one year and its clearly mentioned online aswell on the vodafone website, so i was happy with this family plan so on 10 march in the morning around 9 am i inserted both the sim and did the verification by calling 59059 which i did and i was completely shock because the lady on the call named megha told thats its not a family plan and hence i cannot avail the benefits of family plan she told that she will send me a link and then i can add my no [protected] as a secondary no in the 598 plan, so in short preeti gave me a wrong commitment, after 30 min my no [protected] was merged in family plan but i was not able to use vodafone play, amazon prime and zee5 so again i called back and they took the complaint after that vodafone play and amazon started but zee 5 was not working so from that day onwards i am calling the customer care and complaining but i am just getting false promises from a lady called vishaka phirke that she will check with the store ans get back from 17 march she is just checking with the store and did not call back and hence i complained again on 18 march to complain against the same issue and this time i got a call around 5 pm just for 1 sec each and at 6.20 i am getting a mail that tried to call but as u did not pick the call, complaint is closes the lady who sent the message just called for 1 second twice as a formality just to show that they called the customer, her name was rupa sultanpure, i am sharing the screenshot of all the mail and i want to complaint again preeti from vodafone store, vishaka phirke and rupa sultanpure because i was given wrong information, then my case was not resolved only false promises were given by vishaka ans lastly rupa sultanpure just called as formality, what kind of people are you hiring, do they understand what customer service actually means, i am filing a case in the consumer court for breach of contract as you guys cannot provide service and against all 3 employees of yours for mental harassment, please check the attachment

Poor network. Cannot make calls, messages, cannot use internet in prime areas of metro city like pune.
Every person using vodafone has same issue. Looting people
Disgusting service. I had complain many times but no response.
Facing this issue from last 6 months.
Not service center people are resolving issues.
We never thought of such disgusting service from vodafone.

There is a huge loss for people who have emergencies, people who runs business, who are professionals.

What this kind of looters can think what loss such people can face.

Pl take necessary actions

I recharged with rs 599 2-3 days ago thus i will get 3 gb/day. But since 2 days it's happening with me that whenever i switch on my internet, i see on my vodafone app that i have already used 70% data in the morning. The biggest problem is we cannot contact the customer care service and cannot raise any complaint. I emailed them but i don't know whether they will respond to it or not. I think i should notify it to trai. Otherwise vodafone hasn't left any option.

I found rs.10 balance deducted from. Vodafone phone prepaid balance. On calling customer care, they told the refund is not possible unless notified within 24. Hrs of deduction. How can i know if the balance got deducted unless there is a notification? This is not the first time. This has happened many times.

The customers are unaware of such deduction. They told that i used for some wap gaming services which i am totally unaware of. I have not opted for any such things.

Why vodafone is not looking into these kind of frauds.?

Sir,
I am customer of vodafone from many years. I had postpaid card number [protected] from my employer company. Now company change rules so i have to require change plan postpaid to prepaid. When i went vodafone store they asked to pay dues which i was ready to pay. But they also asked to choose particular recharge for require to change postpaid to prepaid. This is totally disagreement. This is totally unfairness seen to consumer that they have to select recharge plan if they want to same number with same company.
I need co-opration from company if it value it's valuable customer. Other wise many customer will move to other telecom company if they suitable there

I am vodafone post paid and prepaid customer. I leave in ambuja, city centre, durgapur -713216 (Wb).
Internet connectivity is very poor in my residential area, though from your nearest vodafone ministore distance only 500 meter and from store 2km.
Several times i made verbal complaints, but no outcome. Even today also i complained to vodafone store.
Waiting for your needful action.
Regards
Prithwish hore

I wrote above complaint 9 march 2020 but there is no response. I am still facing same data speed problem. My vodafone no [protected] red x plan as per company commitment data speed is not good and i also wrote complaint regarding this issue in all farm but no solution. I received last message that problem resolved but problem is as it is no little bit improve.

Dear sir, i am facing problem from month of call is automatically end after some seconds or minutes.. Everytime, due to per day more than 100 calls are cut down. My business call are missing useful information because of this very low class service.. Plz help and give loss of money becoz of them.. Also complaint call is not connected to customer care service. Ao that i can not be complain to them... Plz give proper reply. And main thing plz solve issue as early as possible..

I have ported two postpaid connections of airtel in vodafone so i was given a family plan of 598 which has amazon prime, zee5 and vodafone subscriptions for one year but i am not able to use zee5 subscription, vodafone has become a pathetic company which doesn't care for its customers i took a wrong decision by joining vodafone, i want a call from someone who is able to help me

Hi, I am from SDA locality in New Delhi and for past year have been facing acute problem of network with Vodafone. Inspite of several complaints to customer care and their appelate authority till date there is no solution and things remain as it is. They just call and say, we have optimized the network and it should be OK. but in reality no change in situation.
Cant imagine inspite of having full network bars neither can one make outgoing or receive incoming calls and Data, once should forget about it.
even after several request for physical visit of technician at the location, no one has visited so far.
Can I get justice/ respite from this harrassment.

Hello sir/madam,

I am dilip singh kandari my contact number: [protected] region : delhi ncr.

My vodafone plan talk199 scalable plan7 till february. I am not changing my plan to etalk_149_600mins. My current bill show new plan without acknowledge me. Now why i am pay you for this? My previous bill is 127 and january bill is 117 not more than that.

Review my complaint immediately. Or i am not paying you single money.

Change my plan to previous plan which is talk199 scalable plan7 otherwise i take strict action against your fraud company.

I will sue you and your employee for this scam. Your customer care executive told me your company automatically close my previous plan and activate new plan without confirmation. I am your customer. How and why your company is so careless.

I only pay 117 i n this month because it's my original and previous plan. I don't used vodafone because network coverage issue. Many people call me but always said out of coverage area or switched off. But other network is working fine.