Vodafone India Complaints & Reviews

Dear team,
I have been facing trouble some due to an unknown vodafone number - [protected] is disturbing me through voice call and bad messages. I dont the person who he is. So i requesting you to show all details of this number like name, address, location, imei number of that mobile on an emmediate basis.
If i not get the valuable requirement, i will contact to trai because i dont want to hassas due to a fake caller.
br...

Karnataka, india registered cell number [protected] has been disabled suddenly. After replacing with new sim it doesn't work out. Then got to know from karnataka based vodafone store that number has been disabled as i failed to recharge with service pack, but continuously without fail i do recharge with unlimited pack.
Done recharge on - 16th feb, 2020 with 599.00 pack
Number inactivated on - 26th feb, 2020.
1. Why it...

I had a basic phone with 199rs plan which i meant for basic calls, and on sept 2019 cycle the plan seems to be automatically upgraded to 399rs and they have added a 150rs discount, which made me not to realise the change in the plan. This time i saw a amount more than 300rs then i realised that something wrong and when i started verifying the plan has been upgraded to 399rs without my consent. I am really disappointed with the customer care...

I have registered for a duplicate sim for number 9539*48 at vodafone store in calicut on march 12. Was told will be activated in 24hours but its 2days srill not activated yet. Your customer care had no clue they say yet to hrt request. But store say they sent file on march 12 itself. I need my connectuin now. Stop playing fool please. Why the hell is this taling such a long tims...

To
Vodafone india customer care cell

I want to draw your kind attention to the following fact.

Recently i lost my mobile phone which was containing a vodafone prepaid sim.

Accordingly i went to my nearest vodafone mini store at 24/68, jessore road airport, gate no. 1, kolkata airport quarters, motilal colony, rajbari, dum dum, kolkata, west bengal 700028 for a duplicate sim.

But...

I have registered my complaint 4 months back. And i have made several complaints as well on same issue. Also i had already made the advance payment in the month of november which has not been updated in my records for which i already made the request. Irrespective of which vodafone have suspended my services.

I registered my complaint 4 months back and made 10-12 follow up complaints regarding same. The matter still remains...

With reference to above, i am having sim of your company with no [protected], i have recharge my plan for rs.1499/- by upi trn no[protected] on dated 23/01/2020 but by mistake i had selected wrong plan which is indicated unlimited calls and 24gb data for 365 days now i realise that that was mistake done by me hence you are requested to change my plan or guide me how to change plan as soon as possible and also do that will make minimum loss...

Tried to contact local representative for itemised bill for my post-paid card but the process is not clear. Sales person said to contact billing department and billing department to contact 198 or 199. Both these number is not having any direct discussion platform. Can you help to resolve my complaint of itemised bill for my post paid card. You can set my request as monthly request for e-mail billing on my registered e-mail id....

Its very irritating to me, after so many discussion and complaint, person from vodafone is no resolving my issues. Even after login a complaint, they just closed it without any discussion after few days.
Finally after all, i were tried to port out from vodafone. Then suddenly getting call to resolve the issue. Even after that issue remain same.

However after that i tried to reach at vodafone customer care no, that also...

This my vodafone app by vodafone india does not show my secondary balance it always shows my balance as zero. The only way to check my balance is by dialling *111# then navigating to to viewing my balance. The app has no use other than recharging. Why vodafone has kept main balance and secondary balance different what is the difference between main balance and secondary balance is not clear....

On 13th March 2020 i found tht vodafone has deducted a one month charge for a typical callertune from my.balance which.i had not requested. Similar thing happened 3 months ago which i thought i must have done some mistake. Even if I kerp a balance of about 100rs it gets deducted for these kind of sevices which i havent registered or requested....

I have recently recharged for 19, 50 and 10 rs which have not reflected in my account. Whenever i make a call it says your outgoing services are stopped. What's the actual problem? Why i could not get my recharge? It happens for the third time. What should i do i need my
60 rupees back again are it has to be reflected in my account. I could not even contact the customer care or do anything.

My vodafone no:[protected]....

Hi,

I've a prepaid connection of vodafone and facing currently the balance deduction issue from vodafone.

Vodafone deduct rs.21 from my main balance every 20 days. When called to customer executive about the deduction, they say that, "i'm using some online games and download the games".

But i told them its not possible, a don't play games and the deduction is not valid. I told them i don't have...

I have been a vodafone karnataka user since last 10+ years.
Since last 5-6 months, the service has been horrible especially @ koramangala area (My office location).
Every now and then, the range keeps on going.
Even though it shows 4g, i can't even downlaoad a whatsapp pic.
Its high time vodafone fix this issue.

Location: koramangala 3rd blck, near kripanidhi college...

Hi,

My working location is in 1st/3rd blocks koramangala, bangalore.
The internet service is very poor in this area from vodafone.
I have checked with other colleagues who have vodafone sim.
Though it says 4g on all phones, the speed is very bad and it wont even download normal whatsapp messages.

Past few months it is like this from vodafone india.
It happens irrespective of prepaid...

My vodafone prepaid no got recharge twice accidently, so i need either refund or extended validity for the same.

Recharge amount: 79/-
Validity: 28 days
Mobile no: [protected]

Please provide a resolution for the same so i should be able to use vodafone's services happily like i was using the same before.

Hope to get a positive resolution for the same....

Worst customer service. I ported my number from airtel to vodafone and that's the biggest mistake i ever did in my life.

All required documents submitted. Cleared previous bill of airtel too. Even then my sim didn't got activated. When contacted customer service they said to collect bill from airtel gallery and submit to vodafone gallery. Which i did and was told that within half n hour the sim will get activated. But it didn't...

I have recharge my vodafone number by 100rupees on 30th january 2020 but the balance is not yet available in my account. My transaction id is onr[protected] i have tried calling the customer care also but there is no response.
How can such a big company go so irresponsible towards its customer..
Please resolve this as soon as possible.....

Hi vodafone,

I am requesting you to please share the call observation which i make you on 04-feb-2020 and also find the attachment for reference.

As i remember that wrong commitment done by your agent, so please change my plan to inr 199.00 per months as soon as possible as per agent commitment.

Please don't call me without listen a call recording. Its mental harassment case on you with compensation...

I am facing network issue since 1 week
My internet works in morning but then after 10 am internet stops working either is does not work or its stops
And this is not the first or second time it happens every time
I have tried every method which company has give instruction about resolving network problems none of them worked
Please look into my matter...