Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Mar 28, 2024
Complaints 27107
Resolved
9560
Unresolved
17547
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
962
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 159

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Bulandshahr, Uttar Pradesh, 91

Sir,
We know that vodafone network was best in last 5-6 years. due to this we are your old customers. presantly approx from 15 days NARORA distt.-Bulandshahr (UP) town area voda network showing idea roaming. internet speed too slow. we are voda customer but network shows of idea. idea roaming network not having speed. we paid for data use. we are unable to use data due to slow network. please do necessary as required....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jay74368
from Patan, Maharashtra
Report
Copy

complaint against your staff for not providing resolution

My name is jay parekh and i have ported two connections [protected] and [protected] from airtel on 9 march 2020, now let me tell you the complaint in detail because your customer care team is really pathetic, they give false promises and do not resolve the issue and close the case without giving resolution, on 6 march 2020 i visited the vodafone store situated at vasai west in vinod niwas and met a female named preeti so she told me that as...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bafnapratik22
from Mumbai, Maharashtra
Report
Copy

network issue

Address:Mukundnagar, Pune, Maharashtra, 411037

Poor network. Cannot make calls, messages, cannot use internet in prime areas of metro city like pune.
Every person using vodafone has same issue. Looting people
Disgusting service. I had complain many times but no response.
Facing this issue from last 6 months.
Not service center people are resolving issues.
We never thought of such disgusting service from vodafone.

There is a huge loss for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepshikha Mandal
Report
Copy

cheating on data usage

I recharged with rs 599 2-3 days ago thus i will get 3 gb/day. But since 2 days it's happening with me that whenever i switch on my internet, i see on my vodafone app that i have already used 70% data in the morning. The biggest problem is we cannot contact the customer care service and cannot raise any complaint. I emailed them but i don't know whether they will respond to it or not. I think i should notify it to trai. Otherwise vodafone...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bharathi Karunanithi
Report
Copy

unknown balance deduction

I found rs.10 balance deducted from. Vodafone phone prepaid balance. On calling customer care, they told the refund is not possible unless notified within 24. Hrs of deduction. How can i know if the balance got deducted unless there is a notification? This is not the first time. This has happened many times.

The customers are unaware of such deduction. They told that i used for some wap gaming services which i am totally unaware...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
KHUSHALI PINARA
Report
Copy

about postpaid to prepaid

Address:BHUJ KUTCH, Kutch, Gujarat, 370001

Sir,
I am customer of vodafone from many years. I had postpaid card number [protected] from my employer company. Now company change rules so i have to require change plan postpaid to prepaid. When i went vodafone store they asked to pay dues which i was ready to pay. But they also asked to choose particular recharge for require to change postpaid to prepaid. This is totally disagreement. This is totally unfairness seen to consumer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prithwish Hore
Report
Copy

very poor internet connection

Address:RA 36 URVASHI CMPLX, Ambuja, CITY CENTRE, Chandrapur, Maharashtra, 713216

I am vodafone post paid and prepaid customer. I leave in ambuja, city centre, durgapur -713216 (Wb).
Internet connectivity is very poor in my residential area, though from your nearest vodafone ministore distance only 500 meter and from store 2km.
Several times i made verbal complaints, but no outcome. Even today also i complained to vodafone store.
Waiting for your needful action.
Regards
Prithwish hore...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I wrote above complaint 9 march 2020 but there is no response. I am still facing same data speed problem. My vodafone no [protected] red x plan as per company commitment data speed is not good and i also wrote complaint regarding this issue in all farm but no solution. I received last message that problem resolved but problem is as it is no little bit improve....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:kolhapur, Kolhapur, Maharashtra, 416005

Dear sir, i am facing problem from month of call is automatically end after some seconds or minutes.. Everytime, due to per day more than 100 calls are cut down. My business call are missing useful information because of this very low class service.. Plz help and give loss of money becoz of them.. Also complaint call is not connected to customer care service. Ao that i can not be complain to them... Plz give proper reply. And main thing plz...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jay74368
from Patan, Maharashtra
Report
Copy

complaint about 1 year zee5 subscription not activated

I have ported two postpaid connections of airtel in vodafone so i was given a family plan of 598 which has amazon prime, zee5 and vodafone subscriptions for one year but i am not able to use zee5 subscription, vodafone has become a pathetic company which doesn't care for its customers i took a wrong decision by joining vodafone, i want a call from someone who is able to help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:E8, DDA BHIMNAGRI APPTS, BLOCK C3, S.D.A., BESIDE SAINT PAUL SCHOOL, New Delhi, Delhi, 110016

Hi, I am from SDA locality in New Delhi and for past year have been facing acute problem of network with Vodafone. Inspite of several complaints to customer care and their appelate authority till date there is no solution and things remain as it is. They just call and say, we have optimized the network and it should be OK. but in reality no change in situation.
Cant imagine inspite of having full network bars neither can one make...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhaskarkan07
from Mumbai, Maharashtra
Report
Copy

postpaid bill

Address:New Delhi, Delhi, 110092

Hello sir/madam,

I am dilip singh kandari my contact number: [protected] region : delhi ncr.

My vodafone plan talk199 scalable plan7 till february. I am not changing my plan to etalk_149_600mins. My current bill show new plan without acknowledge me. Now why i am pay you for this? My previous bill is 127 and january bill is 117 not more than that.

Review my complaint immediately. Or i am not paying...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
H
Himankan Kashyap
Report
Copy

value added services

Address:Assam, Dibrugarh, Assam

I received the following message today from Vodafone
***Your subscription for Vodafone Health service has been renewed and Rs 5 has been deducted.The service will get renewed on[protected].To deactivate SMS STOP to or call 155223(toll free). http://m.hewefi.com/vfb2b-index.php .Offer! Now Enjoy FREE Profile tunes on CallerTunes APP, click bit.ly/Vf-tune .Listen to your favorite songs, Call 1234(tollfree)***
I have never activated...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My prepaid mobile number ([protected]) is suspended without any intimation to me. This number I am using on my all accounts. I cannot do any bank transactions now. As I am currently in UK for few days I am not able to connect with Vodafone for this issue.

How can someone suspend a number without asking the user.

I tried to call customer care but not able to reach prepaid line.

I asked one of my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad, Telangana, 500062

My father inlaw, KPN was using postpaid number and he lost phone along with SIM. He made call to customer care n informed same asked them to block. Vodefone management changed their store to Secbad it's too far to us to reach as my father inlaw is too old. Customer care ppl didn't informed us about to submit disconnection of tht number request..etc Again getting calls regarding bill...we paid few bills..again getting calls regarding bill...finally...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Sector 49, Sainik colony, Faridabad, Haryana, 121001

Hi team,
Since january 2020 vodafone has started a scam where they are deducting main balance from customer in name of some wap download. I have asked them to give details but they are never able to give me the details of download. And as per my mobile storage and site visit, i don't have any unauthorized music or media download in my mobile. This issue was resolved in feb mid when it was time to recharge my number. And all my amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Uma S Vasan
Report
Copy

the games portal package

I have not subscribed for the games portal and still every month an amount of rs 35 is being deducted from my account balance. Why is this done?? Are the people working unaware of the whether the package is subscribed or not? Or is it simply looting the money? Earlier too the service of the toll free call is so very poor. I will be cancelling the connection very soon, coz the services are very unsatisfactory. Till i cancel my connection,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhisheknair1984
Report
Copy

waiver of bill

Sir actually I am using vodafone red plan @299 this month accidently by clicking at some link online It lead to sending messages to some foreign numbers which cost me an increase in my bill by 150 rupees
I request a waiver in my bill for the excess amount as it was accidentally done and would promise not to repeat the same mistake again
Thanking you
Yours faithfully
A Vodafone user in Mumbai...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Itz Nayan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please check the contact detail 8876668336

Address:TINSUKIA, Tinsukia, Assam

Dear team,
I have been facing trouble some due to an unknown vodafone number - [protected] is disturbing me through voice call and bad messages. I dont the person who he is. So i requesting you to show all details of this number like name, address, location, imei number of that mobile on an emmediate basis.
If i not get the valuable requirement, i will contact to trai because i dont want to hassas due to a fake caller.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Khalid Hossain
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

9538616507 number inactive suddenly

Address:Ayesha Manjil, Majh Para, Goda, Lakurdi, 713102

Karnataka, india registered cell number [protected] has been disabled suddenly. After replacing with new sim it doesn't work out. Then got to know from karnataka based vodafone store that number has been disabled as i failed to recharge with service pack, but continuously without fail i do recharge with unlimited pack.
Done recharge on - 16th feb, 2020 with 599.00 pack
Number inactivated on - 26th feb, 2020.
1. Why it...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy