Dear sir / madam,
As per the agreed terms and conditions of customer agreement form (Caf) signed by you,
To provide cellular telephony service, we have provided the said services to you on cellular
Phone no.888xxxxxx, bearing account id no 74831120, as provided for in the caf, you had agreed to pay our monthly bills as on or before the due date of bills and if in default therein, you have agreed to pay interest thereon. However you have failed to keep your commitments and not paid us the outstanding amount on time. Due to this default in payment of rs. 708/- you are not entitled for our services.
Thereafter on repeated requests, reminders and personal demands by our representatives, you have not paid the said overdue amount on your account, even today.
You are now hereby called upon to make the payment of the outstanding amount of rs.708 /- within 3 days from the receipt this notice.
Please treat this as the final notice giving you an opportunity to pay the money due to us, failing which, we will be constrained to take civil and criminal legal action against you in the court of law for recovery of our dues along with penal interest @ 2% per month from the due date till realization of the entire amount, which please note.
‘in case you have any concern related to your bill, request you to write back to: [protected]@vodafoneidea.com
You can also call vodafone care at [protected] (Toll-free) or visit us at www.vodafone.in
Kindly don’t make the payment using vodafone app for this old account if payment will be made by vodafone app same will be updated the payment into your account new account number (Active account), the given account will remain unpaid status only,
On-line payment – bills can be paid as follows
1. Login https://www.billdesk.com/pgidsk/pgmerc/vodafone/VODAFONEDN_details.jsp
2. Click on bill payment
3. Enter the mobile no : 888xxxxx
4. Enter the relationship no: 74831120
5. Enter the mail id : xxxxxxxxxxxxx
6. Enter the amount : 708/-
Note: please share receipt details if you have already made the above outstanding payment.
Kindly let us know your contact number to resolve this issue immediately.
Regards,
Suraj. K a
Apr 11, 2020
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Mar 08, 2020
Updated by Gregory House They are asking me to make payment of 708/ but as of today my bill amount is 0!
Verified Support
Mar 10, 2020
Vodafone India Customer Care's response Dear Customer,
As per our recent communication, please be informed that your concern has been discussed.
Regards,
Snehal