Vodafone India Complaints & Reviews

I have recently recharged for 19, 50 and 10 rs which have not reflected in my account. Whenever i make a call it says your outgoing services are stopped. What's the actual problem? Why i could not get my recharge? It happens for the third time. What should i do i need my
60 rupees back again are it has to be reflected in my account. I could not even contact the customer care or do anything.

My vodafone no:[protected].

Hi,

I've a prepaid connection of vodafone and facing currently the balance deduction issue from vodafone.

Vodafone deduct rs.21 from my main balance every 20 days. When called to customer executive about the deduction, they say that, "i'm using some online games and download the games".

But i told them its not possible, a don't play games and the deduction is not valid. I told them i don't have even any games installed on my mobile, still vodafone deducts the amount.

Vodafone even don't intimate me about the amount deductions and my balance is reduced from rs. 220 to rs. 40 now (13th-march-2020).

Vodafone is not even giving me any details of the deductions and the deductions are not even displayed in the vodafone apps history section.

Need help if someone could help me stop this deduction from vodafone.

Please mail me if you've any suggestion at:
[protected]@gmail.com

Thanks,
Sandeep
[protected]

I have been a vodafone karnataka user since last 10+ years.
Since last 5-6 months, the service has been horrible especially @ koramangala area (My office location).
Every now and then, the range keeps on going.
Even though it shows 4g, i can't even downlaoad a whatsapp pic.
Its high time vodafone fix this issue.

Location: koramangala 3rd blck, near kripanidhi college

Hi,

My working location is in 1st/3rd blocks koramangala, bangalore.
The internet service is very poor in this area from vodafone.
I have checked with other colleagues who have vodafone sim.
Though it says 4g on all phones, the speed is very bad and it wont even download normal whatsapp messages.

Past few months it is like this from vodafone india.
It happens irrespective of prepaid or postpaid connection.

Thanks
Sagar

My vodafone prepaid no got recharge twice accidently, so i need either refund or extended validity for the same.

Recharge amount: 79/-
Validity: 28 days
Mobile no: [protected]

Please provide a resolution for the same so i should be able to use vodafone's services happily like i was using the same before.

Hope to get a positive resolution for the same.

Worst customer service. I ported my number from airtel to vodafone and that's the biggest mistake i ever did in my life.

All required documents submitted. Cleared previous bill of airtel too. Even then my sim didn't got activated. When contacted customer service they said to collect bill from airtel gallery and submit to vodafone gallery. Which i did and was told that within half n hour the sim will get activated. But it didn't...

I have recharge my vodafone number by 100rupees on 30th january 2020 but the balance is not yet available in my account. My transaction id is onr[protected] i have tried calling the customer care also but there is no response.
How can such a big company go so irresponsible towards its customer..
Please resolve this as soon as possible..

Hi vodafone,

I am requesting you to please share the call observation which i make you on 04-feb-2020 and also find the attachment for reference.

As i remember that wrong commitment done by your agent, so please change my plan to inr 199.00 per months as soon as possible as per agent commitment.

Please don't call me without listen a call recording. Its mental harassment case on you with compensation as you making a call me again and again without reading mail properly.

If that is not available then why your agent advised me about 199 plan. I need call observation of this.

First you need to play a call recording to me which i made on 04-feb-2020. From last three days you are telling me that there was no call recording of 04-feb-2020 then from where you now find the call recording of that, let me listen a call recording may be you are telling a lie.

Every time getting a different answer without listen a call recording.
If that plan is not available then why he offered me.

I am facing network issue since 1 week
My internet works in morning but then after 10 am internet stops working either is does not work or its stops
And this is not the first or second time it happens every time
I have tried every method which company has give instruction about resolving network problems none of them worked
Please look into my matter

There is no network in the flat i live snn raj etternia, silver county road, haralur. Not only in my flat but there is no network in the entire society.
All the residents in snn raj etternia are facing the same issue. We have tried to reboot restart mobile and still the same. Vodafone claims its the best network but its the worst network i have seen so far. Simply do not claim best network and all 500 plus people in our society are having the same issue.

Please make sure we have network in this areas.

My vodafone sim number has been lost. Its currently used by another person. My number is linked to my aadhaar card and other personal details. This poses a threat as the person using my number can access my personal details. Hence kindly help me to block the current number [protected] and issue a new sim. I am out of town, hence you can contact me via email - [protected]@gmail.com

Hi there,
My father has recharged his vodafone number for 28 days yesterday as it got expired.

I was not aware of that and i recharged for the same number today afternoon for 84 days unlimited calls and 1.5 gb of data.

The pack details are here.
84 days unlimited calls and 1.5 gb of data services everyday.

Please help with the refund of the 84 days pack which i recharged.
If that is not happening please adjust the 84 days pack to start after the 28 days pack is completed.

Phone number: [protected].
Name : butchiah.

Hello sir/madam vodafone india
I am dr pankaj katara from delhi

I am here bring your kind notice that, whenever i visit my home village in dholpur rajasthan, i used to face network connectivity issue. I am loyal customer of vodafone since 2009. My father is also using two connection of vodafone. Kindly solve the issue and raise the frequency of nearest tower. Location details are as follows

Village name : rahasaina lalpur
Thahsil: rajakhera
District : dholpur
Rajasthan

Team vodafone,
I am using your sim since 2009 and have not faced network issue before.

I request you to please improve network availability in new ashok nagar, c block area, specially at ground floor level.

Not only me this involves many vodafone consumers.

I don't want to change my network nor relocate.

Please do needful as soon as possible.

I convert my prepaid [protected] into post paid connection in vodafone. Almost 2 months passed but data speed is not good as company say. Many times i complaint but no response. Some time data not working and no network. Data speed is worst. Now i want to convert again in prepaid in other network. Always customer care said we will resolve but didn't.

Respected vodafoneidea maharashtra appellate department

This is my vodafoneidea number
[protected]

Lattitude and longitude
19.71122 and 75.99468

This is my address
Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

In my room there is no network of bharti vodafone which is top leading network provider according to trai department

There is lack of network problem which we are facing not getting our family members to contact not getting internet access problem and lack of network coverage problem to communicate medical doctor

Recently in our village one 2 year girl died we can't save her due to network coverage of vodafone... Frusted we are staying to pandharpur express road near national highway of maharashtra and no network beside us approximately 10 km

Plz send the rf team of jalna in our in parthur and register complaint of network coverage as per 90 days according to trai

Appellate team help us and forward the complaint to network team to jalna i had allready raised my complaint to ombudsman department of trai and vodafone

I had allready esclated this concern to ravinder takkar sir and sunil soodh sir and now i will esclate to trai chairman dr rs sharma [protected]@trai.gov.in and appellate department of trai [protected]@trai.gov.in

Plz registered and look into this concern seriously

Call me on allternate number
[protected]

Respected complaint department of network team

My name is ramnath magar

This is my operator number
[protected]

Lattitude and longitude
19.9679 and 75.76953

Address
Room 27 b anvi village, badnapur, jalna district maharashtra 431202

Sir i had bring one complaint regarding the network coverage in our village there is no network at all everyone is frusted of world class network... But not getting call and internet access

We are totally frusted of network coverage in our area plz registered plz do the needful on urgent basis and registered the complaint

Plz send the rf team network department regarding network coverage.. I m willing to give land for network tower installation process. Not bother about the package what company provide to us

Plz registered appellate complaint of network coverage and send the team on urgent basis

Registered appellate complaint for 39 days let the investigation began from u r end

Registered new complaint number of network coverage and provide request number

Allternate number
[protected]

Respected sir/ madam

This is my vodafone cellular number
[protected]
This latitude and longitude

17.19986 and 74.37229

This is my address land 23 ambak taluka kadegaon district, sangli maharashtra pin 415303

Why there is delay from vodafone

Rf team had done the survey of my location and found low coverage... They had optimise the network and do the best but still network issue has been not resolved

They told us new site approved on my land they had taken all lat and long and also they had told next team will for paper work

Why there is delay from planning team and other legal team for paper work of tower installation

I told earlier i m ready to give my land for network tower

And rf team had also approved new site on my location they given all report to planning team for new site

It is too delay for paper work from

Plz do the needful on urgent basis of paper work of new site tower installation which rf team had approved on my land

Kuldeep rf vodafoneidea
[protected]

Forward my new site approval to karthik sir of maharashtra but still pending from karthik sir

Plz forward my concern to investigation team and call them and ask my matter and give me the update immmediately

Respected sir / madam

This is my vodafone mobile number
[protected]

Lattitude and longitude
19.56923 and 76.04114

Network complaint address
Room 12 devdi hadgaon village, district jalna maharashtra 431209

From last 5 years we are facing huge network problem in our room and area.. Both indoor and outdoor network is totally disappeared we are using operator connection but not getting the service

Every month we are recharging the plan but not getting the call facilities and data facilities.. Many problem we are facing

Can't communicate with family members relatives... Even in emergency we can't call ambulance, doctor and hospital to do the treatment on time due to no network

It is humble request to higher authorities of complaint department.. Plz registered the complaint of network coverage and send the network team and rf team engineer to resolve the issue and

If engineer required new tower for installation i m willing to give my land for network tower installation with all the necessary permission required network team

It is humble request to higher authorities as a humanity inside each and every person help us truly.. We are frusted with no network

If the complaint not resolve by higher authorities

Then i will knock the door of chairman of trai dr r s sharma [protected]@trai.gov.in and appellate tribunal authority of india [protected]@trai.gov.in

Plz help us i m providing my allternate number to communicate us if above mentioned number not connect

Allternate number call me
[protected]

Dear sir / madam,

As per the agreed terms and conditions of customer agreement form (Caf) signed by you,

To provide cellular telephony service, we have provided the said services to you on cellular

Phone no.888xxxxxx, bearing account id no 74831120, as provided for in the caf, you had agreed to pay our monthly bills as on or before the due date of bills and if in default therein, you have agreed to pay interest thereon. However you have failed to keep your commitments and not paid us the outstanding amount on time. Due to this default in payment of rs. 708/- you are not entitled for our services.

Thereafter on repeated requests, reminders and personal demands by our representatives, you have not paid the said overdue amount on your account, even today.

You are now hereby called upon to make the payment of the outstanding amount of rs.708 /- within 3 days from the receipt this notice.

Please treat this as the final notice giving you an opportunity to pay the money due to us, failing which, we will be constrained to take civil and criminal legal action against you in the court of law for recovery of our dues along with penal interest @ 2% per month from the due date till realization of the entire amount, which please note.

‘in case you have any concern related to your bill, request you to write back to: [protected]@vodafoneidea.com

You can also call vodafone care at [protected] (Toll-free) or visit us at www.vodafone.in

Kindly don’t make the payment using vodafone app for this old account if payment will be made by vodafone app same will be updated the payment into your account new account number (Active account), the given account will remain unpaid status only,

On-line payment – bills can be paid as follows

1. Login https://www.billdesk.com/pgidsk/pgmerc/vodafone/VODAFONEDN_details.jsp

2. Click on bill payment

3. Enter the mobile no : 888xxxxx

4. Enter the relationship no: 74831120

5. Enter the mail id : xxxxxxxxxxxxx

6. Enter the amount : 708/-

Note: please share receipt details if you have already made the above outstanding payment.

Kindly let us know your contact number to resolve this issue immediately.

Regards,

Suraj. K a