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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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400013

Vodafone India reviews & complaints page 162

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S
Sukant Dev
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

number deactivated when tried to mnp with other service provider

Address:Mathura Refinery- Inspection Department, Mathura, Uttar Pradesh, 281006

I am Sukant Dev (Mobile Number # 941****362), a vodafone postpaid customer since July 2016. My number was deactivated on 29.02.2020.

Due to extremely poor network coverage in my residential area since last 3 months I tried to do MNP. But the UPC code would not generate quoting "There are subsisting contractual agreements with service provider. "Though I had cleared all outstanding dues. A week later on 29.02.2020 my vodafone...
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V
vishalwinns87
May 12, 2022
This thread was updated on May 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international roaming networks not available

Dear sir/ma'am,

This is about my vodafone number +91 [protected]. These days i am in muscat, oman. Earlier my international roaming was working and suddenly i noticed before 2 months the networks are out of range in oman. I have contacted vodafone customer care several times but still my problem is not getting solved.

I have done every necessary step on the request of vodafone customer care such as
"to...
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I've had random amounts being deducted from my account, rs 49 and then a few days later rs 14 which i've been told are for vas. I've not applied for any vas services that i am aware of but vodafone are refusing to refund the deducted amount citing that "the service had been activated through the flash link on your number". I have no idea what this means or how the service was ever activated.

I have asked for details on what...
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S
swati chowdhary
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no network coverage in entire locality

Address:New Delhi, Delhi, 110024

I stay in lajpat nagar 1 delhi pin 110024.. I have recently shifted from madhya pradesh to delhi.. There is no network coverage at all in my locality... All my registered otp comes to this no. Which never reaches on time.. I have another no. Too & it works perfectly fine.. And my husband too is facing same problem.. We have thought of mnp to be opted but this won't solve the problem to so many customer living in delhi...
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G
Gargi D
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong charges for the past 3 months

Address:Mumbai City, Maharashtra

Service id: sr: 4-[protected]

A plan change resulted in a wrong charge against my phone number. The plan change was initiated and on dec 7, lodged a complaint in the vodafone store.

Till date, i get recovery calls, threatening to block my number / make it inactive for no fault of mine. I have been to the store at least 50 times in 3 months and have been following up on calls and emails. Each visit to the store...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulently activated vas on my inactive number

Address:Noida, Gautam Buddh Nagar, Uttar Pradesh, 201305

My vodafone number [protected] hasn't been in use for more than 2 years because the sim got damaged and was thrown away.in spite of the fact that there is no active sim on my number i have received a bill of 360 rupees because of a vas service activated fraudulently by someone at vodafone.

I wish to lodge a formal complaint to noida cyber cell because vodafone has fraudulently shown usage on a non-active sim unless these charges...
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D
Devendra Singh Ingui
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding prepaid call details on mail

Address:D-159, Sector-7, Gautam Buddh Nagar, Uttar Pradesh, 231301

Dear sir,

Greetings!!!

It is my humble request to you that please send me call and sms details for the my prepaid number [protected]. My mail id is [protected]@gmail.com. You can send the statement details by mail also. For the period starting to till 1 march 2020. Please send.

Please look into this on priority basis.

Please contact me on my alternate number [protected] if required.br...
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P
pareshdara
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to get upc port code for my mobile no. 9594329898 since last 5 days

Address:Mumbai City, Maharashtra, 400075

I got the network issues since long time for my vodafone mobile number
Mentioned above.
Network issues still not resolved yet. So i tried to port my number, and for that i did sms to 1900 for getting upc port code, but message sent failed, i tried several times but still it got failed, i visited vodafone customer care store twice they told everything is fine from our end, so now i got frustrated, who will going to provide me...
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V
Vodapain
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not being processed

Based on a text message received on my phone to make a payment (otherwise the number would become inoperative) I made the payment of Rs.150. However, my phone became inoperative the next day, and when I followed up it was indicated that the number is not assigned to me anymore!

I have been corresponding with Customer Service for the last couple of weeks and always get the following response to my emails:

I attempted...
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N
New Movies Daily
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I can't able sent the message to 1900

Address:400037

I have port my number [protected]
I can't able to send the message

Solve my problem...
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0
01Bhuvan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no incoming calls

Address:New Delhi, Delhi, 110034

I have not been receiving incoming calls past 4 pm today (2/3/2020) and sms my vodafone no. However i am able to make outgoing calls and also i can use internet. This problem of incoming calls is ruining all my business and customer relationship. There are no useless replies by vodafone which are totally pathetic and that they simply can't do anything.
Even after paying premium charges we r receiving such services.
Request...
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R
rajatsharmaa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to send sms getting error 50, customer care no response

Address:Jaipur, Rajasthan

I am facing sms sending issue from last 30 days. I'm not able to send sms on any content or service I want register. I want to re-register for my Gpay account but for that I'm not able to send sms to my bank server. I have contacted to customer care several times but got no satisfactory response. The customer care executives even hung up on me after saying that they are connecting my call to any senior. Worst ever experience with Vodafone....
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L
Lakhmana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

monthly deductions of rs 49 without my approval or

Address:160062

For the last few months vodafone has been deducting rs 49 per month without my knowledge. I went to their store today and was told that it was a deduction for some promotional activity and they are now going to stop the deductions. I haven't signed up to any such thing. Can you refund the deductions asap as these amounts were taken from my account without my knowledge?...
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S
Sunny Rays
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing for closed number

Address:560066

I have called the customer care and sent multiple emails regarding this.
I have settled all my dues for vodafone number [protected]. I no longer use this number. I have requested multiple times to close it.
I have again got a new bill regarding the unused number.
Please cancel the bill and send dues cleared acknowledgement mail immediately.

My email address: chatterjee. [protected]@yahoo.co.in...
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M
Megdams
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bills

Address:110092

A couple of months ago i had filed to suspend my india number as i was moving out of the country. I had filed an online mail and also recieved a mail saying my number has been suspended but i am still recieving bills every month without any usage.
I have followed up with vodafone so many time and they have told me to process it. I also paid two months bill last time but there was no response....
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B
burger_king
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call drop & no network

Address:WWW.VODAFONE.IN, New Delhi, Delhi, 110018

I faced the issue of vodafone network and its internet service from last few months. Whenever i calling someone every time call drops happened. Moreover i got no service issue in many areas due to this no service network status i was unable to call or message to anyone or neither they contact me coming to the internet service - i was not even got 4g speed as they suggest did not even get emails from the other side as well. I complaint about...
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G
Gompa Veerababu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

blaming customer with their technical issue recharge not done

Address:Visakhapatnam, Andhra Pradesh, 531060

Dear sir,
I was recharged my vodafone prepaid no:[protected] with 149 plan on 26/02/2020 through amazon app but till the date my mobile recharge was not completed but payment done successful i have operator reference no:onr[protected] so please resolve this issue as soon as possible, your customer executive give very irresponsible answers.

Regards,

G. Veera babu
[protected]....
+3 photos
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S
Sugandha Pradhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

blocks mnp to jio - blocks mnp initiation to jio number 1900

Address:Thane, Maharashtra, 400607

Because of poor reception in my area i want to change my operatorto jio who has better network signals in kolshet road, thane

But vodafone is blocking the first step, that of sending sms to 1900 to initiate the sms.

My messaging is working and have enough balance, i immediately confirmed toby sending test message to my daughter which received.

I miss many important calls because of poor network...
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S
Samk1990
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted vas activation and balamce deduction without consent

Address:Sindhudurg, Maharashtra

My vodafone number is [protected]. On 25th february 2020, some kind of vas service was activated on my number without my cinsent and an amount of rs. 21 was deducted from my main balance.
I trued to contact vodafone complain number 198 but they denied the refund.
As per trai rule any telecom service provider can not activate such services and deduct balance without consent of the customer.
I request you to process the...
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P
prada1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile services not worthy as per the monthly rental

Address:Bangalore, Karnataka

Hi, i am facing the vodafone network issues pertaining to call drops, sudden voice and data disruptions very frequently. I am residing in bagalore, the technology hub of india but services are such poor even a smallest rural town would be better than this. Even 2-3 times in bangalore, whole vodafone network was suspended for few hours without prior intimation.
Vodafone charges so much for postpaid connections but when complained about...
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