Claimed

Vodafone India Complaints & Reviews

1.8
Updated: Nov 26, 2025
Complaints 27129
Resolved
9563
Unresolved
17566
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Vodafone India reviews & complaints page 162

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sanjana Ekka
from Powai, Maharashtra
Mar 10, 2020
Resolved
Report
Copy
Resolved

I am facing network issue since 1 week
My internet works in morning but then after 10 am internet stops working either is does not work or its stops
And this is not the first or second time it happens every time
I have tried every method which company has give instruction about resolving network problems none of them worked
Please look into my matter
Apr 13, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2020
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, we would like to inform you that your concern has been raised under [protected] is in progress & we will get back to you at the earliest.

Regards,
Snehal
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    pooja_desai
    Mar 10, 2020
    Resolved
    Report
    Copy
    Resolved

    Address: SNN RAJ ETTERNIA, Silver county road, Haralur road, Bangalore, Karnataka, 560068

    There is no network in the flat i live snn raj etternia, silver county road, haralur. Not only in my flat but there is no network in the entire society.
    All the residents in snn raj etternia are facing the same issue. We have tried to reboot restart mobile and still the same. Vodafone claims its the best network but its the worst network i have seen so far. Simply do not claim best network and all 500 plus people in our society are having the same issue.

    Please make sure we have network in this areas.
    Apr 12, 2020
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Mar 12, 2020
    Vodafone India Customer Care's response
    Dear Customer,

    As per our recent communication, we would like to inform you that your concern has been raised under [protected] is in progress & we will get back to you at the earliest.

    Regards,
    Snehal
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sharon Leslie
      Mar 10, 2020
      Resolved
      Report
      Copy
      Resolved

      Address: Villa 21, Golden Dew Villas, Puthenparambill, Vennala Road, 682028

      My vodafone sim number has been lost. Its currently used by another person. My number is linked to my aadhaar card and other personal details. This poses a threat as the person using my number can access my personal details. Hence kindly help me to block the current number [protected] and issue a new sim. I am out of town, hence you can contact me via email - [protected]@gmail.com
      Apr 15, 2020
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Mar 12, 2020
      Vodafone India Customer Care's response
      Dear Customer,

      You may write us on Email Id: [protected]@vodafoneidea.com for further assistance.

      Regards,
      Snehal
      I wish to surrender my vodafone postpaid connection, due to personal reasons. Please deactivate my number [protected] as soon as possible.
      Please Contact me at [protected]
      I want to deactivate my postpaid no [protected] but vodafone store patiala not cooperate me
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sashikanth Pepalla
        Mar 9, 2020
        Resolved
        Report
        Copy
        Resolved

        Hi there,
        My father has recharged his vodafone number for 28 days yesterday as it got expired.

        I was not aware of that and i recharged for the same number today afternoon for 84 days unlimited calls and 1.5 gb of data.

        The pack details are here.
        84 days unlimited calls and 1.5 gb of data services everyday.

        Please help with the refund of the 84 days pack which i recharged.
        If that is not happening please adjust the 84 days pack to start after the 28 days pack is completed.

        Phone number: [protected].
        Name : butchiah.
        Apr 13, 2020
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        Mar 12, 2020
        Vodafone India Customer Care's response
        Dear Customer,

        As per our recent communication, please be informed that you are credited correct benifits for the recharge of Rs199(UL calling, 1GB/Day, 100SMS/Day with service validity of 24 Days).

        Regards,
        Snehal
        Dear sir

        i am sending port sms from vodafone number. I am tried many times for porting but sms sending failed. I requesting you to kindly port my number.
        My vodafone mobile no. Is [protected]
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pankaj Katara
          Mar 9, 2020
          Report
          Copy

          Address: Village Rahasaina ,Lalpur , Thahsil Rajakhera, district Dholpur Rajasthan, Dholpur, Rajasthan, 328029

          Hello sir/madam vodafone india
          I am dr pankaj katara from delhi

          I am here bring your kind notice that, whenever i visit my home village in dholpur rajasthan, i used to face network connectivity issue. I am loyal customer of vodafone since 2009. My father is also using two connection of vodafone. Kindly solve the issue and raise the frequency of nearest tower. Location details are as follows

          Village name : rahasaina lalpur
          Thahsil: rajakhera
          District : dholpur
          Rajasthan
          Vodafone India customer support has been notified about the posted complaint.
          Dear sir/madam
          This is kajal singh from pune.i am using Vodafone card for office work.but these is not working good from 2 to 3 days..
          So plz solve my imegatly.
          Thanks $regards
          Kajal singh
          [protected] this is my vodafone nmbr
          Vodafone Mobile Network in our area is very weak. The network is too weak that apps like WhatsApp cannot work.
          Request to check & do the needful on priority.
          The internet service is worst than ever.
          I just done my recharge but still unable to make calls
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Firdaous Nizami
            from New Delhi, Delhi
            Mar 9, 2020
            Report
            Copy

            Address: C-56/1, New Ashok Nagar, New Delhi, Delhi, 110096

            Team vodafone,
            I am using your sim since 2009 and have not faced network issue before.

            I request you to please improve network availability in new ashok nagar, c block area, specially at ground floor level.

            Not only me this involves many vodafone consumers.

            I don't want to change my network nor relocate.

            Please do needful as soon as possible.
            Vodafone India customer support has been notified about the posted complaint.
            Verified Support
            Mar 12, 2020
            Vodafone India Customer Care's response
            Dear Customer,

            As per our recent communication, we would like to inform you that your concern has been raised under [protected] is in progress & we will get back to you at the earliest.

            Regards,
            Snehal
            Mar 20, 2020
            Updated by Firdaous Nizami
            Please do needful,
            Now this network issue has been my headache die to work from home due to COVID-19.

            I am not able to contact my team as well as any contacts only due to this issue of in availability of network.

            Please resilve it as soon as possible.

            Last time I got two calls from your team end and they are assuring only that it will be resolved.

            Please provide good service.
            Jun 01, 2020
            Updated by Firdaous Nizami
            If you can not solve this network availability issue then accept that it is not in your hand Team Vodafone.

            Why are you misguiding me thst-
            1. We have solved it.
            2. Our team has visited location.
            3. Your complain is forwarded to concerned person.
            4. We are doing our best.
            5. Please wait a while.

            Please don't make fool at least your consumers.
            It is about to complete three months and your Vodafone team is helpless in this regard.

            Shame on your service.
            I have Vodafone plan of 199 which have 1GB/day. So when I turn on my data (not in roaming) my internet works slowly like 2G but I have selected LTE in network type...so give solution to me otherwise I have some better options like Airtel, Jio...
            R/S
            I'm Kundan Kumar yadav l say that Vodafone and idea company is not provide regular network service in bhalukpong West Kamen arunachal Pradesh. So I want to extend velditi (that day not provide network service)
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Raza Rameez
              Mar 9, 2020
              Report
              Copy

              I convert my prepaid [protected] into post paid connection in vodafone. Almost 2 months passed but data speed is not good as company say. Many times i complaint but no response. Some time data not working and no network. Data speed is worst. Now i want to convert again in prepaid in other network. Always customer care said we will resolve but didn't.
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              Mar 12, 2020
              Vodafone India Customer Care's response
              Dear Customer,

              As per our recent communication, we would like to inform you that your concern has been raised under 4-[protected] is in progress & we will get back to you at the earliest.

              Regards,
              Snehal
              Mar 14, 2020
              Updated by Raza Rameez
              I received text msg regarding my complaint that it's resolved but still I m facing same .
              Mar 14, 2020
              Updated by Raza Rameez
              As I wrote complaint always without any solution complaint closed .
              Mar 17, 2020
              Updated by Raza Rameez
              Still waiting for positive response.
              Am a unhappy customer of Vodafone India and I've been using this since i got my first phone. The network issues are incredibly bad which clearly shows that Vodafone will be out of India if they don't pay the debt. Vodafone 4g is working useless. Please improve ur service or go away
              This company is vodafhone tower limited, this company employees fraud with me, National telecom.pvt Ltd it's name of this company, and i am it's company against ragister case so please help me
              Saurabh yadav 336724's reply, Mar 2, 2020
              National telecom Pvt Ltd, company name, +919368549771 it's mobile number of this company employees and his guy talking with me on offers, so now take action on his company, big fraud of me this company, so help me
              Call history of prepaid mobile number
              i want to get call and sms history of a vodafone prepaid number i.e., [protected] kindly mke it as soon as possible on my email id,
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                SwapnilShivalkar828
                Mar 9, 2020
                Resolved
                Report
                Copy
                Resolved

                Respected vodafoneidea maharashtra appellate department

                This is my vodafoneidea number
                [protected]

                Lattitude and longitude
                19.71122 and 75.99468

                This is my address
                Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

                In my room there is no network of bharti vodafone which is top leading network provider according to trai department

                There is lack of network problem which we are facing not getting our family members to contact not getting internet access problem and lack of network coverage problem to communicate medical doctor

                Recently in our village one 2 year girl died we can't save her due to network coverage of vodafone... Frusted we are staying to pandharpur express road near national highway of maharashtra and no network beside us approximately 10 km

                Plz send the rf team of jalna in our in parthur and register complaint of network coverage as per 90 days according to trai

                Appellate team help us and forward the complaint to network team to jalna i had allready raised my complaint to ombudsman department of trai and vodafone

                I had allready esclated this concern to ravinder takkar sir and sunil soodh sir and now i will esclate to trai chairman dr rs sharma [protected]@trai.gov.in and appellate department of trai [protected]@trai.gov.in

                Plz registered and look into this concern seriously

                Call me on allternate number
                [protected]
                Apr 16, 2020
                Complaint marked as Resolved 
                Vodafone India customer support has been notified about the posted complaint.
                Verified Support
                Mar 12, 2020
                Vodafone India Customer Care's response
                Dear Customer,

                As per our recent communication, we would like to inform you that your concern has been raised under [protected] is in progress & we will get back to you at the earliest.

                Regards,
                Snehal
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  RamnathMagar
                  from Mumbai, Maharashtra
                  Mar 8, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Respected complaint department of network team

                  My name is ramnath magar

                  This is my operator number
                  [protected]

                  Lattitude and longitude
                  19.9679 and 75.76953

                  Address
                  Room 27 b anvi village, badnapur, jalna district maharashtra 431202

                  Sir i had bring one complaint regarding the network coverage in our village there is no network at all everyone is frusted of world class network... But not getting call and internet access

                  We are totally frusted of network coverage in our area plz registered plz do the needful on urgent basis and registered the complaint

                  Plz send the rf team network department regarding network coverage.. I m willing to give land for network tower installation process. Not bother about the package what company provide to us

                  Plz registered appellate complaint of network coverage and send the team on urgent basis

                  Registered appellate complaint for 39 days let the investigation began from u r end

                  Registered new complaint number of network coverage and provide request number

                  Allternate number
                  [protected]
                  Apr 11, 2020
                  Complaint marked as Resolved 
                  Vodafone India customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 10, 2020
                  Vodafone India Customer Care's response
                  Dear Customer,

                  As per our recent communication, we would like to inform you that your concern has been raised under [protected] is in progress & we will get back to you at the earliest.

                  Regards,
                  Snehal
                  Verified Support
                  Aug 28, 2020
                  Vodafone India Customer Care's response
                  Dear Customer,

                  We are glad your concern has been resolved. For any further assistance, just let us know and we will be glad to help.

                  Regards,
                  Snehal
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    AmolShindej
                    from Mumbai, Maharashtra
                    Mar 8, 2020
                    Report
                    Copy

                    Respected sir/ madam

                    This is my vodafone cellular number
                    [protected]
                    This latitude and longitude

                    17.19986 and 74.37229

                    This is my address land 23 ambak taluka kadegaon district, sangli maharashtra pin 415303

                    Why there is delay from vodafone

                    Rf team had done the survey of my location and found low coverage... They had optimise the network and do the best but still network issue has been not resolved

                    They told us new site approved on my land they had taken all lat and long and also they had told next team will for paper work

                    Why there is delay from planning team and other legal team for paper work of tower installation

                    I told earlier i m ready to give my land for network tower

                    And rf team had also approved new site on my location they given all report to planning team for new site

                    It is too delay for paper work from

                    Plz do the needful on urgent basis of paper work of new site tower installation which rf team had approved on my land

                    Kuldeep rf vodafoneidea
                    [protected]

                    Forward my new site approval to karthik sir of maharashtra but still pending from karthik sir

                    Plz forward my concern to investigation team and call them and ask my matter and give me the update immmediately
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 10, 2020
                    Vodafone India Customer Care's response
                    Dear Customer,

                    Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

                    Regards,
                    Snehal
                    Mar 20, 2020
                    Updated by AmolShindej
                    [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      RahulSalvejj
                      from Mumbai, Maharashtra
                      Mar 8, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      Respected sir / madam

                      This is my vodafone mobile number
                      [protected]

                      Lattitude and longitude
                      19.56923 and 76.04114

                      Network complaint address
                      Room 12 devdi hadgaon village, district jalna maharashtra 431209

                      From last 5 years we are facing huge network problem in our room and area.. Both indoor and outdoor network is totally disappeared we are using operator connection but not getting the service

                      Every month we are recharging the plan but not getting the call facilities and data facilities.. Many problem we are facing

                      Can't communicate with family members relatives... Even in emergency we can't call ambulance, doctor and hospital to do the treatment on time due to no network

                      It is humble request to higher authorities of complaint department.. Plz registered the complaint of network coverage and send the network team and rf team engineer to resolve the issue and

                      If engineer required new tower for installation i m willing to give my land for network tower installation with all the necessary permission required network team

                      It is humble request to higher authorities as a humanity inside each and every person help us truly.. We are frusted with no network

                      If the complaint not resolve by higher authorities

                      Then i will knock the door of chairman of trai dr r s sharma [protected]@trai.gov.in and appellate tribunal authority of india [protected]@trai.gov.in

                      Plz help us i m providing my allternate number to communicate us if above mentioned number not connect

                      Allternate number call me
                      [protected]
                      Apr 11, 2020
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 10, 2020
                      Vodafone India Customer Care's response
                      Dear Customer,

                      As per our recent communication, we would like to inform you that your concern has been raised under [protected] is in progress & we will get back to you at the earliest.

                      Regards,
                      Snehal
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gregory House
                        Mar 8, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 560032

                        Dear sir / madam,

                        As per the agreed terms and conditions of customer agreement form (Caf) signed by you,

                        To provide cellular telephony service, we have provided the said services to you on cellular

                        Phone no.888xxxxxx, bearing account id no 74831120, as provided for in the caf, you had agreed to pay our monthly bills as on or before the due date of bills and if in default therein, you have agreed to pay interest thereon. However you have failed to keep your commitments and not paid us the outstanding amount on time. Due to this default in payment of rs. 708/- you are not entitled for our services.

                        Thereafter on repeated requests, reminders and personal demands by our representatives, you have not paid the said overdue amount on your account, even today.

                        You are now hereby called upon to make the payment of the outstanding amount of rs.708 /- within 3 days from the receipt this notice.

                        Please treat this as the final notice giving you an opportunity to pay the money due to us, failing which, we will be constrained to take civil and criminal legal action against you in the court of law for recovery of our dues along with penal interest @ 2% per month from the due date till realization of the entire amount, which please note.

                        ‘in case you have any concern related to your bill, request you to write back to: [protected]@vodafoneidea.com

                        You can also call vodafone care at [protected] (Toll-free) or visit us at www.vodafone.in

                        Kindly don’t make the payment using vodafone app for this old account if payment will be made by vodafone app same will be updated the payment into your account new account number (Active account), the given account will remain unpaid status only,

                        On-line payment – bills can be paid as follows

                        1. Login https://www.billdesk.com/pgidsk/pgmerc/vodafone/VODAFONEDN_details.jsp

                        2. Click on bill payment

                        3. Enter the mobile no : 888xxxxx

                        4. Enter the relationship no: 74831120

                        5. Enter the mail id : xxxxxxxxxxxxx

                        6. Enter the amount : 708/-

                        Note: please share receipt details if you have already made the above outstanding payment.

                        Kindly let us know your contact number to resolve this issue immediately.

                        Regards,

                        Suraj. K a
                        Apr 11, 2020
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Mar 08, 2020
                        Updated by Gregory House
                        They are asking me to make payment of 708/ but as of today my bill amount is 0!
                        Verified Support
                        Mar 10, 2020
                        Vodafone India Customer Care's response
                        Dear Customer,

                        As per our recent communication, please be informed that your concern has been discussed.

                        Regards,
                        Snehal
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          tutudabhadury
                          from Delhi, Delhi
                          Mar 8, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Kolkata, West Bengal

                          I have recharge my vodafone no. [protected] dated 08/03/2020 online and shown successfully recharged rs, 199 in mobile, whereas call not possible and neither internet services available. After several times call also no response from the service provider.
                          I am surprised how this type of companies business in india.

                          Please resolve the issue at the earliest.

                          Regards,

                          Kaushik bhadury
                          Ph. +91 [protected]
                          Apr 11, 2020
                          Complaint marked as Resolved 
                          Vodafone India customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 10, 2020
                          Vodafone India Customer Care's response
                          Dear Customer,

                          We would like to inform you that your concern has been raised under 3-[protected] is in progress & we will get back to you at the earliest.

                          Regards,
                          Snehal
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rajesh Ozarkar
                            Mar 8, 2020
                            Report
                            Copy

                            Address: 6/601, Indraprastha, Adharwadi Chowk, Thane, Maharashtra, 421301

                            Vodafone has slapped a charge of rs 594 (+ taxes equaling total charge of over rs 800) for a call on number 53516 as per the latest bill generated on 1st mar for number [protected].
                            When i called up vodafone regarding this charge, customer care representative told me that this call was made on 6th feb for 66 min. I was also told that this is a train inquiry number.
                            Nowadays, even calls made abroad don't charge this much.
                            I would like to clarify that no such call was ever made in reality.
                            This is some kind of fraud. Who will make a 66 min call on train enquiry??
                            Hope i get some resolution of my complaint.
                            Thanks in advance!!

                            Regards,
                            Rajesh ozarkar
                            Vodafone India customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 10, 2020
                            Vodafone India Customer Care's response
                            Dear Customer,

                            As per our recent communication, please be informed that your concern has been discussed.

                            Regards,
                            Snehal
                            Mar 13, 2020
                            Updated by Rajesh Ozarkar
                            Hello,
                            I did receive call from Vodafone. However,
                            no resolution provided. Concern still remains. I clarified during the discussion that no such call on number 53516 was made and the charge needs to be revoked.
                            This loss of trust on Vodafone!!
                            Extremely disappointed with Vodafone. Never expected this from Vodafone.
                            What do we do next? Should I just pay the bills and port all my 4 numbers to other operator?

                            Regards,
                            Rajesh Ozarkar
                            Mar 16, 2020
                            Updated by Rajesh Ozarkar
                            It's 3 days since I responded on Vodafone's response. I still expect Vodafone to reverse the charge in my bill for a call on so called special number 53516.
                            I have time and again clarified that this number was not called by us and we don't accept this incorrect charge.
                            Is Vodafone listening???
                            Mar 18, 2020
                            Updated by Rajesh Ozarkar
                            I have my some Vodafone numbers active from over 18-19 years and it seems it's only me that still wants to honor this relationship!!
                            It's very disheartening that there's no further response from Vodafone on this issue.
                            I can wait till this Friday and beyond which, I would be putting in a request to port my numbers to other operator!!
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sudarshan Bikal
                              Mar 8, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              Hi,
                              My vodafone sim card has (0.14) and a recharge of 599 means unlimited local std calls and 1.5 data per day upto 84 days, and after some days of recharge, when i called to someone, it said that you are not eligible to call due to negative balance, when i seen my balance it was (-188.88), i called to customer care they told me that its due to mms you sent to some one and i said how cam i send mms to someone if i don't have any balance in my sim, and they started talking trash and started giving me illogical reasons, and on next day it increased and gone to (-191.38) and i haven't send any mms.
                              Apr 13, 2020
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 12, 2020
                              Vodafone India Customer Care's response
                              Dear Customer,

                              We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 10/03/2020 6.41pm 12/03/2020 12.47pm 12/03/2020 13.42pm. 

                              Regards,
                              Snehal
                              My Vodafone number is [protected]. My account balance suddenly become negative and I cannot use made service.i also cannot reach customer care. Please help me to resolve as soon as possible so that I can continue the service.if there is any activated service immediately stop it
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Munishrana03
                                Mar 8, 2020
                                Report
                                Copy

                                Address: LUDHIANA, Ludhiana, Punjab, 141008

                                Sir i am purchased two vodafone postpaid numbers[protected] & [protected]. At the time of purchase the same numbers company executive said after three months number coverted in to prepaid. But now visited again & again they not responsed to me. I am twice deposited the advance bill but number still not converted in to prepaid. I am working in goverment job so its not possible me to visit again & again. They harassing me. Request you to please do the needful.

                                Regards/yogesh rana
                                [protected]/[protected]
                                Vodafone India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  U
                                  Unique Ashwini
                                  Mar 7, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 400089

                                  Dear customer support team,

                                  Past more than 6 months we have seen major drop in the network with no phone working and we have 05 corporate connection with staff working at office, also many other in the premises facing the same issue.

                                  We are located at 809, 8th floor, krushal commercial premises centre, above shopper’s stop, g. M. Road, chembur west, mumbai - 400089

                                  Request you to install network booster in our office as soon as possible.
                                  Apr 11, 2020
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 08, 2020
                                  Vodafone India Customer Care's response
                                  Dear Customer,

                                  We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 08/03/2020 12.24pm 08/03/2020 2pm 08/03/2020 3pm. 

                                  Regards,
                                  Snehal
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    dineshdhamija007
                                    Mar 7, 2020
                                    Report
                                    Copy

                                    Address: 36/27 Shakti Nagar 8Marla, Near Jattal Road Flyover, 132103

                                    My mobile number is [protected]. I was paying to someone through paytm unfortunately rs.8000/- transferred to vodafone bill account for which i complain several time to vodafone for return this but never heard my voice. At last i decided to move on by porting my number to jio. Even after porting of 2 months my balance amount of rs.6800/- is not refunded till now.
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 08, 2020
                                    Vodafone India Customer Care's response
                                    Dear Customer,

                                    Kindly share the screenshot of payment done details with refernce ID, so we can forward the details to concern team to assist you further.

                                    Regards,
                                    Snehal
                                    Mar 08, 2020
                                    Updated by dineshdhamija007
                                    Dear Snehal
                                    Date 10th Nov '2019 Transaction id [protected], Amount transferred Rs. 8000/- .i requested through several complaints C003-[protected] to refund my money but i was refused that amount will be regularly deducted through monthly bills . For which i requested to port my number and pay my balance amount which is reflected in last bill Rs. 6209 which i have to owe from vodafone. See the screen shot of invoice attached herewith. It clearly reflect that vodafone is having bad intention to return my money and trying to steel my money .Definitely if it is not returned within 48 Hrs i'll suit a case in consumer court with all the evidences including defamation claim. Regards
                                    Dinesh kumar Dhamija [protected]

                                    Mar 08, 2020
                                    Updated by dineshdhamija007
                                    Dear Snehal,
                                    Please refer the payment and Bill history, Vodafone have to pay 6209 /- to me.

                                    Regards
                                    Dinesh Kumar Dhamija

                                    Mar 08, 2020
                                    Updated by dineshdhamija007
                                    Dear Team, As informed by you, image is blur .I think you are trying to mug me .However please find one more screen shot of invoice attached herewith indicating Rs. 6209/- balance which you have to pay me. Further you informed you had transferred Rs. 8000/- to my account through which it had paid . Can you share me transaction number and account details in which you had returned.

                                    Mar 08, 2020
                                    Updated by dineshdhamija007
                                    Dear Team,
                                    As few minutes back i received a mail that you had transferred Rs. 8000/- to my account is completely fake statement .I'm attaching herewith Bank account statement through which payment had been made on 10th Nov'19 and expected reversal into the same account but nothing is reversed but yes a false entry is definitely tried to reflect by you here without any supporting transaction details .Its an height of lying with the customers and false try to loot the money .
                                    Refer attachment sent at [protected]@vodfoneidea.com
                                    Regards
                                    Dinesh Kumar Dhamija
                                    [protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kala Genset Pvt Ltd
                                      Mar 7, 2020
                                      Report
                                      Copy

                                      Address: Plot No, A 37, H Block, MIDC, Pimpri, Pune, 411018

                                      Kala genset pvt. Ltd.
                                      Contact person no - [protected] manish sathaye

                                      We have about 250+ corporate group connections with vodafoneidea. However, we suffer heavy financial losses as network was intermediately available at our office building in spite of having a booster at our building. We have made repetitive attempts to reach out to concerned authorities on following dates.

                                      Email send dates - 20/02/2020, 09/01/2020, 11/12/2019, 07/11/2019, 02/07/2019, 07/06/2019, 28/03/2019, 11/03/2019, 30/05/2018, 21/03/2018, 20/02/2018, 18/11/2017, 12/08/2017. From [protected]@kalabiz.com

                                      Various meeting were held by vodafoneidea with concerned authorities on time to time basis still our complaint was not resolved permanently till date. This has left us with no choice but to take our business away from vodafoneidea.

                                      It was disappointing to say that no efforts were taken from your side to give us timely resolution and ease out our growing problems. We are left with no option but to take the legal action.
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        jaharrrroy
                                        Mar 7, 2020
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Today i was checking my balance and found out that my balance is less, so i checked my last deductions and found about vodafone rs 1 store deducted my balance. It is not first time they did these types of deductions in the past. I just don't know who activates these services in my phone, though i am the only person who use it. I have activated dnd, so i don't get any call about useless things, but still they deduct my balance. When i last time called vodafone executive, there he told that i can't activate any service other than caller tune even if i try to do so, so no balance will be deducted for next 6 months, and now it's not even one month, they again deducted, my vodafone no. Is [protected].
                                        +1 photos
                                        Apr 9, 2020
                                        Complaint marked as Resolved 
                                        Vodafone India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 08, 2020
                                        Vodafone India Customer Care's response
                                        Dear Customer,

                                        We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 08/03/2020 12.28pm 08/03/2020 1.30pm 08/03/2020 3pm. 

                                        Regards,
                                        Snehal
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit