Vodafone India Complaints & Reviews

I have filed inquires but you are not helping me. I have filed a complaint against samaj kalyan vibhag. And there i provided my number. Since then i am getting calls from unknown number please help as fast as possible. I am losing hope.
https://www.consumercomplaints.in/complaints/samaj-kalyan-vibhagghaziabad-ghazia...⇄

Subsequent to loss of my mobile with vodafone no [protected] (Pre-paid), i had approached vodafone store at saltlake sector-5, kolkaata. They had taken rs.100/- and issued me a duplicate sim on 02.03.2020. They informed that the sim can be activated after 2-hours.

I have inserted the given sim and tried to activate but there is no result yet. Made mail complain to vodafone in their customercare. But no reply came neither could the sim got activated.

As this sim is very important, kindly advise vodafone to do needful urgently

I am Sukant Dev (Mobile Number # 941****362), a vodafone postpaid customer since July 2016. My number was deactivated on 29.02.2020.

Due to extremely poor network coverage in my residential area since last 3 months I tried to do MNP. But the UPC code would not generate quoting "There are subsisting contractual agreements with service provider. "Though I had cleared all outstanding dues. A week later on 29.02.2020 my vodafone number was deactivated without any prior Intimation. I contacted customer care & I was told to visit nearest Vodafone Store.

I visited vodafone store on 29.02.2020 and I was told that my number had been deactivated under DoT Policy. I was further told by Vodafone executive at store that my number was being used for Tele Marketing. It is pertinent to mention that, this is my personal mobile number and I am employed at a PSU. I asked him to check my call records and he could not find more than 4-5 call per day from my number. Next I was told that my documents were not sufficient. After more than 4 years of being post-paid customer i am told that my documents at the time of CAF were not sufficient??!!!

I requested to activate my number and the vodafone executive assured me that the number will get activated by evening of 29.02.2020. I visited the store again on evening of 29.02.2020 and I was told that it will be done on 02.03.2020. On 02.03.2020 I was told by the vodafone store that your number will be created from a different store. I communicated the store and since 02.03.2020 they have been delaying and postponing the process.
Literally I am being harassed by Vodafone executives, firstly that my number has been blocked without any prior intimation & justification & secondly that my number is not being reactivated for unjustified reasons.

Dear sir/ma'am,

This is about my vodafone number +91 [protected]. These days i am in muscat, oman. Earlier my international roaming was working and suddenly i noticed before 2 months the networks are out of range in oman. I have contacted vodafone customer care several times but still my problem is not getting solved.

I have done every necessary step on the request of vodafone customer care such as
"to...

I've had random amounts being deducted from my account, rs 49 and then a few days later rs 14 which i've been told are for vas. I've not applied for any vas services that i am aware of but vodafone are refusing to refund the deducted amount citing that "the service had been activated through the flash link on your number". I have no idea what this means or how the service was ever activated.

I have asked for details on what exactly the above means and exact dates and times of when these services were activated as i'm am 100% sure they were not activated by me.

I don't mind paying for services that i've asked for but deductions like this are plain and simple deceitful and theft of credit from my account.

I stay in lajpat nagar 1 delhi pin 110024.. I have recently shifted from madhya pradesh to delhi.. There is no network coverage at all in my locality... All my registered otp comes to this no. Which never reaches on time.. I have another no. Too & it works perfectly fine.. And my husband too is facing same problem.. We have thought of mnp to be opted but this won't solve the problem to so many customer living in delhi

Service id: sr: 4-[protected]

A plan change resulted in a wrong charge against my phone number. The plan change was initiated and on dec 7, lodged a complaint in the vodafone store.

Till date, i get recovery calls, threatening to block my number / make it inactive for no fault of mine. I have been to the store at least 50 times in 3 months and have been following up on calls and emails. Each visit to the store costed me a 30 min of my office hours.

It is a mental torture to explain my case to each and every call and despite being promised action, nothing happens.

Absolute lack of coordination amongst vodafone employees and customer harassment is at its peak. Mails to mr. Maqbool khan are not acknowledged. Mr ravindra dubey (Store manager) at the malad store mentions that i wont receive any collection call and that he has registered the above complaint number. And mr. Siddhesh ghadigaonkar from collections has been threatening to close my number.

All the three above have been emailed multiple times and still no action has been taken.

I have been a vodafone customer for over 20 years and expect this issue to be resolved at the earliest

My vodafone number [protected] hasn't been in use for more than 2 years because the sim got damaged and was thrown away.in spite of the fact that there is no active sim on my number i have received a bill of 360 rupees because of a vas service activated fraudulently by someone at vodafone.

I wish to lodge a formal complaint to noida cyber cell because vodafone has fraudulently shown usage on a non-active sim unless these charges are reversed.

Dear sir,

Greetings!!!

It is my humble request to you that please send me call and sms details for the my prepaid number [protected]. My mail id is [protected]@gmail.com. You can send the statement details by mail also. For the period starting to till 1 march 2020. Please send.

Please look into this on priority basis.

Please contact me on my alternate number [protected] if required.

Regards,
Devendra singh

I got the network issues since long time for my vodafone mobile number
Mentioned above.
Network issues still not resolved yet. So i tried to port my number, and for that i did sms to 1900 for getting upc port code, but message sent failed, i tried several times but still it got failed, i visited vodafone customer care store twice they told everything is fine from our end, so now i got frustrated, who will going to provide me the upc code.

Request you to please provide me the upc port code for my mentioned mobile number.

Thank you.

Based on a text message received on my phone to make a payment (otherwise the number would become inoperative) I made the payment of Rs.150. However, my phone became inoperative the next day, and when I followed up it was indicated that the number is not assigned to me anymore!

I have been corresponding with Customer Service for the last couple of weeks and always get the following response to my emails:

I attempted to call on alternate number [protected]. However due to non-contactability we are unable to establish contact.

Based on your E-Mail, I am summarizing your query regarding the international Roaming rental charge of Rs.99.

There is no deduction of Rs.99/- done your Vodafone Mobile number [protected]. Please share correct Vodafone Mobile Number if you have balance deduction concerns of other Vodafone Mobile Number.

My Vodafone number was:[protected].

Please note I am a non-resident and hence, unable to call the toll free number for assistance.

Would appreciate if you could arrange to have the amount refunded to me please.

Thanks,

Asokan S
+[protected]

I have port my number [protected]
I can't able to send the message

Solve my problem

I have not been receiving incoming calls past 4 pm today (2/3/2020) and sms my vodafone no. However i am able to make outgoing calls and also i can use internet. This problem of incoming calls is ruining all my business and customer relationship. There are no useless replies by vodafone which are totally pathetic and that they simply can't do anything.
Even after paying premium charges we r receiving such services.
Request to immediately sort out the issue

I am facing sms sending issue from last 30 days. I'm not able to send sms on any content or service I want register. I want to re-register for my Gpay account but for that I'm not able to send sms to my bank server. I have contacted to customer care several times but got no satisfactory response. The customer care executives even hung up on me after saying that they are connecting my call to any senior. Worst ever experience with Vodafone.

I wanted to port my number to another service provide but again I need to send sms for that which I cant do.

Vodafone even denied my port request earlier. I hate Vodafone from core my heart.

My complain number: [protected] registered on 25th feb 2020. The cc guy said you problem will be resolved on 29th fab but today on 2nd march 2020 still have the same issue.

I even called on CC on 29th, explained my issue to 2 guys and 1 lady but they all hung upon me saying that they will connect my call to any senior.

On the 4 attempt the IVR removed the calling option to any executive.
I have lost hopes now! I hope consumercomplaints will help.

Thank you

For the last few months vodafone has been deducting rs 49 per month without my knowledge. I went to their store today and was told that it was a deduction for some promotional activity and they are now going to stop the deductions. I haven't signed up to any such thing. Can you refund the deductions asap as these amounts were taken from my account without my knowledge?

I have called the customer care and sent multiple emails regarding this.
I have settled all my dues for vodafone number [protected]. I no longer use this number. I have requested multiple times to close it.
I have again got a new bill regarding the unused number.
Please cancel the bill and send dues cleared acknowledgement mail immediately.

My email address: chatterjee. [protected]@yahoo.co.in

A couple of months ago i had filed to suspend my india number as i was moving out of the country. I had filed an online mail and also recieved a mail saying my number has been suspended but i am still recieving bills every month without any usage.
I have followed up with vodafone so many time and they have told me to process it. I also paid two months bill last time but there was no response.

I faced the issue of vodafone network and its internet service from last few months. Whenever i calling someone every time call drops happened. Moreover i got no service issue in many areas due to this no service network status i was unable to call or message to anyone or neither they contact me coming to the internet service - i was not even got 4g speed as they suggest did not even get emails from the other side as well. I complaint about the same to vodafone customer care many times but they unable to resolved the issue and even unable to get feedback from them.
Regards
Mandeep kaur

Dear sir,
I was recharged my vodafone prepaid no:[protected] with 149 plan on 26/02/2020 through amazon app but till the date my mobile recharge was not completed but payment done successful i have operator reference no:onr[protected] so please resolve this issue as soon as possible, your customer executive give very irresponsible answers.

Regards,

G. Veera babu
[protected].

Because of poor reception in my area i want to change my operatorto jio who has better network signals in kolshet road, thane

But vodafone is blocking the first step, that of sending sms to 1900 to initiate the sms.

My messaging is working and have enough balance, i immediately confirmed toby sending test message to my daughter which received.

I miss many important calls because of poor network and i cannot change operator. My outgoing calls connect only rarely.