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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 211

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V
vasu poojary
from Bengaluru, Karnataka
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vodafone enable data for voice only plan and charged for it.

Address:560062

I want to bring this issue to your notice and get solution.
I was having two vodafone number and one ([protected]) i am using only for voice call and last few year it is on voice plan.
In last month i see my bill is shooted up to rs 1123. When i checked with customer care they said data being used on that number and that charge includes data charges also.
When i questioned them they said there is a option of blocking the...
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B
bitssandesh
from Gurgaon, Haryana
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fraud international roaming

Address:Gurgaon, Haryana, 122018

Hi all,

I am also facing the same issue from last almost one year. Now it has crosses all the levels of harassment & i had to take the concrete call now. As i was traveling to europe so availed the international roaming pack for 5000 for mentioned 6 countries. But, as i was not aware of country called monoco which i have visited for only 3 hours.in that time i never received a message for chargeable area or something. But,...
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V
Vivek Veer
from Chennai, Tamil Nadu
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unwanted subscription

Address:560087

On 12/6' i got the message as english seeko has been activated in vodafone.

On 27/6, i got the message as how to videos is activated

For both i am 100% sure that i haven't registered for it and i didn't send any subscription message and i don't attend vodafone customer care calls as well.

I have put dnd and blocked all the communication with vodafone. Still it's happening..

I don't...
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P
paramjotb
from Mumbai, Maharashtra
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incorrect charges levied

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Vodafone sends free netflix message on may 22nd, as per instructions of free netflix. On 23rd may when i call the call center advisor promised me its free of charge, i was still not convinced and got the netflix cancelled on the same day.

Vodafone has charged me 650 and on making complaints, they harass the customer by making multiple advisors call customers and make them understand the complaint, they have no entitlement or...
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R
romitn
from Surat, Gujarat
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prepaid number activation - unfair trade practice

I have been a vodafone prepaid customer for 5 years, but due to some reasons i couldn't use the number for 1-2 months. The number got deactivated. For reactivation i visited one of the vodafone stores in hyderabad. As per the vodafone agent/support person, the number is 'inactive, state and cannot be reactivated as prepaid number since it is premium number. Also i have to reactivate it as postpaid number and use it for 4 months.
First...
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H
hitesh_khandor
from Mumbai, Maharashtra
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vodafone change of postpaid plan without permission

Address:Mumbai City, Maharashtra

Hello,
Myself mr. Hitesh,

I have been using vodafone postpaid number [protected] & [protected] with rs.99/- rental/month plan. I was using vodafone only as a back up number and for incoming calls as i was using this number from long. Few months back they changed my plan from rs.99/- to rs.299/- without my permission. I have tried talking to customer care but its of no avail. This is plain cheating. How can they change...
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G
Gaurav Bagul
from Surat, Gujarat
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loss of network coverage in home

Address:139, Jalaram Nagar 03, Parvat Patiya, Surat, Surat, Gujarat, 395010

I am using two simcards of vodafone, one is postpaid and another one is prepaid. I am not getting network coverage in my home. My both numbers become totally out of range in my house. As I am concerned with basic emergency services, I must be contactable at all the time. You are requested to provide me network booster if required. Thank you....
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R
Rohit72kumar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

port message not sending

Address:Sonipat, Haryana, 131001

I m currently using vodafone services. But i am not satisfied with the Vodafone services regarding network and internet speed. So i want to port my vodafone no. into jio. I m trying to semd port message. But I think company has blocked port messeges. I m not able to send messeges on 1900. It is saying failed again and again. I have tried so many times. Plz help...
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N
Nivedeeta Parulekar Malvankar
from Mumbai, Maharashtra
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fashion zone pack and how to videos activation without my permission

Address:14 Raghuram soc ram Nagar Dombivli East, Thane, Maharashtra, 421201

Today fashion zone pack and how to videos was activated on my vodafone number [protected] and an amount of rs. 50 and rs. 49 total rs. 99 was deducted from my main balance. I never subscribed to this pack and it was done by the company on its own. Such packs get activated on its own and amount is deducted from my balance so I want my balance back. Kindly look into the matter and resolve the issue....
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A
azhar236
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illegally charging customers

Address:HBR LAYOUT 1ST STAGE, 560043

Sir,
I am using vodafone prepaid mobile connection (Mobile number: [protected]). Rs 21 has been deducted from my prepaid account on 17.06.2019 without my consent in the name of weekly subscription charge for english seekho weekly pack. I have never subscribed for such a service. I have the sms for this. Infact i had been to the useless vodaphone store in white fields bangalore and they dont even know how to speak proper english and...
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D
Diya Gangania
from Gurgaon, Haryana
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mentally harassing

Address:Gurgaon, Haryana, 122001

From yesterday[protected], i am receiving unlimited calls from vodafone india. When i received call ist time, i clearly told them that i don't like vodafone services and network problem all the time.

From[protected], i got 100dereds of calls and i am very disturbed.

I am getting calls in every 5-10 mins and i am very very upset due to their behavior with customer,...
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Address:New Delhi, Delhi, 122002

For barring my vodafone servives and suffering from call droping and internet issues. I requested so many times, but they are not helping. Please resolve the issue, the company is not ready to start the services and i requested through so many mails and calls.

I also requested for reversal but only provides me rs.118 reversal against i requested rs.400-500....
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L
Lovish99
from Indore, Madhya Pradesh
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wrongful balance deduction & misleading services

Hello,

I have recharged my mobile number [protected] yesterday (On 26/06/2019) for rs. 35/- & got 26/- as main balance. After half hour on same day, rs.21/- was deducted for "english seekho" pack. I have not activated the pack (And i studied in english medium school from childhood so no need for the same).

Thereafter, i duly called vodafone customer care after half hour (26/06) for registering the complaint....
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S
sagarika roy
from Mumbai, Maharashtra
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network problem

Address:713421

We the people of raina (Purba bardhaman, west bengal) are facing network problem since 7 days.4g network is not available from 7 days. We recharge for 4g service, but we are getting bad network. Even bsnl 's 3g service is better than vodafone 4g service. Vodafone 4g service is acting like 2g service. We are fade up with this. After complaining about this problem to you customer servic repeatedly, nothing changed. Plese solve the problem as...
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S
Siddhesh Kotavadekar
from Mumbai, Maharashtra
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conjunction in network

Nowadays i'm facing too much of network problem, at my home place at badlapur and even at office place at powai and even in during travel in mumbai local train. Can't use the 4g service. Network always fluctuate due to which call drop and internet slow down problem occurs.

Request to upgrade your network towers. Else we need to surrender our postpaid connection of
Vodafone.

My vodafone number is [protected]....
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A
Ashish266
from Delhi, Delhi
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I am complaining about the customer care executive behaviour

Address:Gautam Buddh Nagar, Uttar Pradesh

When i called a customer care executive and told him about my problem then he was not resolved my problem and say that sorry i cant help it when i again say that then hi told me sorry your call disconnected because you are abusing.
And also he was not talked me with behaviour when i say that transfer the call your supervisor then hi transferred but supervisor also talked me with indecency
So i want that action against these...
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P
Princess.varshajain
from Mumbai, Maharashtra
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combo pack offer of internet and voice data

Address:Maninagar, Ahmedabad, Ahmedabad, Gujarat, 380022

I am a vodafone customer. I usually do 3 months pack of 1.4 gb data of everyday with voice facilities pack. I have received a msg from vodafine stating my pack expires on 28th of june 2019. Today at the end of 26th june. My internet facility is barred. This has become a practise of vodafone from the past two recharges. Last te when i informed the they had given me reason of additional pack activation during the month which had led to reduction...
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M
magnihotri
from Pune, Maharashtra
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incorrect charges applied for international roaming

Address:Pune, Maharashtra, 411014

Dear Team,
I had activated International Roaming service on my Vodafone Postpaid ([protected]) prior to my travel to USA, but on the latest Bill which I received I got a shock when Vodafone has applied following fraudulent charges for International Roaming.

Incoming Charges: All calls mentioned on their Itemized Bill were exactly of 1 minute duration and these are the calls which I did not pick up or even which I Rejected....
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D
Diwakar14
from Gurgaon, Haryana
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not activating sim card

Address:FLAT NO -103 KINETIC BRUNDAVANAM BLOCK - C, SRI RAMNAGAR COLONY BLOCK -B KONDAPUR, Hyderabad, Andhra Pradesh, 500084

I’ve using [protected] Vodafone postpaid number from last 4 year and last month (14th May 2019) converted it to prepaid. After converting to prepaid I went to my hometown (other state) and dial 59059 to activate number but they told me to go to Hyderabad and try to activate. Initially I didn’t get such information to stay in home state till activation. This month (19th June) I came to Hyderabad but sim was deactivated. I approached Vodafone...
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S
Sanjeevkb76
from Hoshiarpur, Punjab
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call drop , 4g service not proper receive

Address:148c, Homeland Enclave, Bathinda, Bathinda, Punjab, 151001

My self sanjeev bansal having vodafon number [protected] and [protected]. My resident address # 148c homeland enclave goniana road bathinda
i have reacharge unlimited call and internet usage of 4 g
from last 30 days, 4 g service not proper recieve for internet and call drop and range not proper recieve
i have file complaint at customer care, and they reply our representive contact you within 24 hour and solve your probelms...
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