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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 214

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S
Shamjetshabam Joychandra Singh
from Mumbai, Maharashtra
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wrong number recharge

Address:55, Andro Khuman leikai, 795149

Sir,
I had done wrong number recharge to [protected], Actually iam trying the others number, but by some mistake i do wrong number recharge through paytm, so please be refund it to point source account
So i will share to you transactions detail below as screenshot on my screen.
I am veru anxiously eager to your response
Thank you....
+1 photos
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P
pooja mayekar
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billing dispute

I am currently in International roaming and I am not able to use my vodaffone number as vodafone has not giving me any solution.

I had activated Vodafone IR pack 5999 in month of April. It has not auto renewed in month of may and vodafone had activated 145 IR pack by default.I was not notified of the expiry of 5999 Pack and neither about activation of 145 IR pack. Because of this my usage as claimed by Vodafone became INR 10949.7...
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U
Ujjwal Chaudhary 123
from Muzaffarnagar, Uttar Pradesh
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network problem

Address:village chandna tehsil sardhana dist meerut, Meerut, Uttar Pradesh

Respected sir i have called many times to the customer care of vodafone about my serious network problem from last 1 month but they do nothing.Network problem is very serious that i cant able to send my watsapp message. I have recharged for three months of rs 399 and 1 month have gone but i have not get any benefit.sir i want my recharge refund.sir please do something as soon as possible.
Thank you...
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J
Joie Bose
from Kolkata, West Bengal
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I can't pay my bill or port my number

Address:Kolkata, West Bengal

I am unable to get a porting number from them as they have some technical issue which they are not sorting. I can't make a payment of my bill either for they are showing no dues. But the company is sending bills and has now on the verge of deactivating my number. I have complained and have followed up but they have provided no solution and is only asking me to wait for over two weeks. They are not letting me port to Airtel either and not...
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B
from Mumbai, Maharashtra
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reject porting request

Address:Bharuch, Gujarat, 392001

I had request for porting ref # VG135445 Dated : 18.05.19 @ 6.29PM and paid my outstanding 179 + extra Rs. 21 vide TXN ID[protected] on 18.05.19 @ 6.52pm, even though my porting request has been not approved till date. again had raised request # VG163433 Dt. 08.06.19
new bill generated for outstanding.

I request you to waiver this amount & proceed for porting.
Bhavik Patel
(M) [protected]...
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0
0009f
from Noida, Uttar Pradesh
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outgoing sms barred

I am a Vodafone Prepaid customer. My SMS outgoing gets Barred from 2-3 months without any valid reason, though i have contacted the customer care about this issue couple of times but no action has been taken yet. Only solution provided by them is just change your message center number. Kindly help otherwise i will port my number....
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G
Gagan Raj Shaw
from Mumbai, Maharashtra
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amount was deducted from my bank account but my number wasn't recharged

Address:713321

On 17th June 2019 I recharged my Vodafone account linked with phone number [protected] around 4.00 p.m with my SBI Debit Card on My Vodafone App. After I received a confirmation message from SBI for ₹408(₹458-₹50 by applying voucher) the app was processing the transaction and My Vodafone app restarted...My balance was deducted from
SBI but the account wasn't recharged
Please refund my money
I am attaching the SBI...
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S
Snigdha Seal
from Kolkata, West Bengal
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false billing

Address:Kolkata, West Bengal, 7000034

This has reference to my bill fo the month of May 2019 & June 2019. I have a fixed rental plan of 499 per month and historically have been paying the same amount since ages. In both the months vodafone charged me extra amount of Rs 165 & Rs 120 resoectively saying I have made some video calls from my handset. I mentioned to them that my handset doesnot have any such feature and I use watsapp videocalling to make any videocalls. To this they...
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M
M Jelkie
from Guwahati, Assam
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unethical procedures followed by management.

Address:Kamrup Metropolitan, Assam

My Vodafone number is [protected]. I have been a user of Vodafone's services since 2012 after having ported my number from Reliance. Since I took this number for times of emergencies, I subscribed to a postpaid plan of Rs. 99, which after the addition of taxes, came up to Rs. 125.25 - which would always be paid before the due date.

On Saturday - 15 June, 2019 - I received a phone call from Vodafone and was told that I had an...
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S
salhim
from Ahmedabad, Gujarat
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disable post call notification on vodafone prepaid

Address:380055

I have recently converted from postpaid to prepaid. I am getting call duration and balance notification after every call / sms. Need to deactivate the same. I have called customer care but they are unable to deactivate the same. How can you offer some service without the wish of the customer. Is the number portability only option to this?...
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P
Psumanta.Pakash
from Kolkata, West Bengal
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sim card service provider

Address:Sree Durga Pally, P N Banerjee Raod, Nimta Kolkata -700049, 700049

I am unable to use data at my home location since many times. Have already lodge a complaint in last month or some times ago and they just close the complaint without solving the issue even without confirming by me.

on 8th of June i have lodge an another complain 3-[protected] regarding the same and committed from Vodafone that the issue has been resolved by 12th of June. On 13th of June I am getting feedback call thrice from...
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A
AniketSinha
from Surendranagar, Gujarat
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recharge not done but amount deducted

Address:Q 801, AROHI CREST, GALA GYMKHANA ROAD, SOUTH BOPAL, NEAR AROHI ELEGANCE, Ahmedabad, Gujarat, 380058

I recharged vodafone for Rs 499 using the official application, amount was deducted from my bank (transaction done via internet banking) but recharge was not done on the concerned phone or the notification SMS or email was also not sent. The transaction history in the official Vodafone app also does not show that transaction. The bank statement however shows the transaction to Vodafone. Please advice and resolve....
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Address:382330

Vodafone has messaged me on April 29 2019 that my plan will be upgraded from 99 Rental to 249 Red plan which contains 10 GB of data usage as part of the plan from May 1st 2019.
I have started using data on May 2nd 2019 8:32 AM as per the message but they again message me on the same day at 5:26 PM that my plan will not be changed and it will remain to 99 RS per month without any data usage.
Now, the data I have used between...
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M
manish4583
from Delhi, Delhi
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wrong bill

I have been charged for calling to the number 517170 for 45 minutes 10 seconds on 21 May 2019 at 20:38:38. I have not made this call but I have been charged Rs. 630 for the same. On contacting Customer care they are saying there is no error in the bill.
When I asked to raise the complaint they are saying the bill is correct and complaint cannot be raised.
This is a big fraud...
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D
Dineshpgt
from Chennai, Tamil Nadu
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amount deducted of 250 rs

Address:Bidar, Karnataka, 585401

You are still not refunded my amount and shame on you ### you only activated services and not refunding.
And you people deducted my balance 2 times.
And the main thing is that after service activation you are not sending a activation message about customer activated.
First you improve your service....
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S
Senthil_sm
from Mumbai, Maharashtra
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new ported number sim not registered

Address:Madurai, Tamil Nadu

My number is ported from prepaid Airtel to Vodafone postpaid. My sim cannot do tele verification and has been reported suspended after 30 hours as I am still unable to get connectivity to mobile network. I can't manually connect to vodafone and I get "could not register to this network" error. Madurai Anna Nagar Vodafone store manager kicked me out saying not his job to verify my sim status. I need an explaination for this mess vodafone has...
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A
Amit Shrivastava Hyderabad
from Hyderabad, Telangana
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shut down vodafone operations if you can't provide basic services

Address:Chandanagar, Hyderabad, Telangana, 500050

Hi.
I am a.long time customer of Vodafone since years.
Last 2018 to now has been a nightmare.
Despite many complaint about network..call drop...no network bar many times and worst 4G speed..there is no resolution.
Recently they did few backend changes and it improves a little and again it's same after three days..
Bad part is it not one location...from home ..office and shopping lanes ..equally pathetic...
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J
Jaimanoj1
from New Delhi, Delhi
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sim deactivate

Address:badarpur, New Delhi, Delhi, 110044

I lost my phone on 6th June 2019 and block the sim on the same day by calling customer care . Then I visit Connaught place Vodafone store in New Delhi on 7th June 2019 for a new sim to my surprise they(Priya) informed me that the system does not show my document and it needs to be upload again. I informed them that I am using this number from approx last 14years but they again took my PAN copy and photo in mobile and uploaded and assure me...
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V
vasudevan94
from Bengaluru, Karnataka
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balance deduction through some unnecessary services

Vodafone Keeps on deducting amount, saying like this service activated by you.
But these services have been activated by some unwanted components installed by Vodafone to our mobile. When we call customer care they keep on saying you activated, but not.Also they have 24 hrs time limit seems to refund it.
Even before 24 hrs I called, but they say like this amount can't refund as it is continued service. First of all their apps...
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T
Tulika Anand Charan
from Nanpara, Uttar Pradesh
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wrong billing services deactivated

Address:5/2 mgsf Lucknow cantt, Lucknow, Uttar Pradesh, 236002

I was travelling to mizoram and I have been charged rs 40000 as data used on international roaming. I have not travelled abroad at all how can they charge international roaming for travelling to remote locations.
They informed me that my data usage limit is 7000 why did they give me a grace of 33000 . Now my services are deactivated for past 6 days I have written to every complaint channel in the company but no one seems to pay any...
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