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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 215

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V
vasudevan94
from Bengaluru, Karnataka
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balance deduction through some unnecessary services

Vodafone Keeps on deducting amount, saying like this service activated by you.
But these services have been activated by some unwanted components installed by Vodafone to our mobile. When we call customer care they keep on saying you activated, but not.Also they have 24 hrs time limit seems to refund it.
Even before 24 hrs I called, but they say like this amount can't refund as it is continued service. First of all their apps...
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Tulika Anand Charan
from Nanpara, Uttar Pradesh
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wrong billing services deactivated

Address:5/2 mgsf Lucknow cantt, Lucknow, Uttar Pradesh, 236002

I was travelling to mizoram and I have been charged rs 40000 as data used on international roaming. I have not travelled abroad at all how can they charge international roaming for travelling to remote locations.
They informed me that my data usage limit is 7000 why did they give me a grace of 33000 . Now my services are deactivated for past 6 days I have written to every complaint channel in the company but no one seems to pay any...
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R
Rolly Patel
from Gorakhpur, Uttar Pradesh
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upc generation problem

Address:Lucknow, Uttar Pradesh

Dear Vodafone,
I am using Vodafone from last 6-7 years.
But now your network is really not good.
And internet speed is also low.
I am really not satisfy with your Internet Network
Coverage now .
Hence, i thought to move to jio.
and when i have started
to send SMS to 1900 for Porting.
i am not able to send any sms on 1900. Every time "message Could not sent" is showing.br...
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R
Ritwik Mitra
from Delhi, Delhi
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poor service

Address:411057

Hello,

My complaint is regarding Vodafone India. I have been a using my number for last 8 years, since last 2 years I have not been able to use services in my home. Since this is my personal number I primarily use this number at home. I have been complaining multiple times to which i only get calls to reconfirm my problem. Nothing has been done yet. I have paid my bills since last 2 years. Since there is no services that I...
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Reg - Vodafone no. [protected] plan activated Vodafone Value 199 CUG plan

Vodafone advocate Kayalvizhi, contact no. - +91 [protected], is calling mobile numbers which are contacted from [protected]. This is done to threaten me by calling my relatives and friends number to make me to pay to Vodafone, which they charged me extra by claiming I have called some specail numbers.

Who authorized Vodafone advocate to use...
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T
Toufeeq M
from Mumbai, Maharashtra
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fraudulent charge on my bill - 9986164126

Address:padrayanapura, 560026

Hi Team,

Am using [protected] (Mohammed Toufeeq) from more than 12 years now and I have been constantly complaining about the additional charge on my account, due to pop up or WAP messages impacting my monthly bill, tried reaching customer service who doesnt understand customer need and make me wait for more 1.5 hour on call to speak to Floor manager.

Adarsh C Floor supervisor & Praveen K Floor Manager, hopeless...
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Hi,

I had placed a port request from docomo to Vodafone and I visited below Vodafone store for issuing the sim. Since I was travelling to United States I was need of a sim just to receive the OTP. But the store in-charge of Vodafone suggested (Misguided) to buy a Vodafone postpaid sim.
After the activation once i called customer care for enabling international roaming they are asking for security deposit of 5000/- and...
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Address:Kolkata North 24, Kolkata, West Bengal

I am very disappointed with the fact that vodafone is providing such a pathetic customer service.
I had a word with one of the associate on 12th of March, where I have asked him to put my number [protected] with a basic 99rs plan, he promised me for the same and I checked my bill 2days back.
I got to know still, my plan is for 399rs and he gave me a wrong information.
Then I called on 9th april I spoke with Samrat and...
+1 photos
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P
pali786786786"
from Gurgaon, Haryana
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sim reactivation

Sim re-activation
dear sir my sim number [protected] is deactivated by vodafone company.
reason: per month validity recharge.
this number is my personal number and this number important for me and this number linked to my addhar card and other documents please re activate this number and send me details about this number....
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A
amitaslive
from Idukki, Kerala
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sim not replaced

Address:chameli ki badi khargone, Khargone, Madhya Pradesh, 451001

Dear sir/madam,
i am vodaphone customer since many years, today i want to upgrade my sim 3g to 4g, then i go to a retailer city link khargone, i follow that instrustions and they give me 1 new sim box, then i received a message from vodaphone for new 4g sim activation the i open that new vodaphone box sim is not there box is blank, and then i go to that retailer thay tell me your sim is replace but they try message occured your sim...
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H
Harmilap singh
from Kapurthala, Punjab
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discontinue my postpaid connection

Address:#125 ,K.S. enclave patiala, 147001

This is harmilap singh
Kindly disconnect my vodafone postpaid no. [protected] as store executives are not ready to do so
I am more than ready to pay my dues you cn deduct that from my prepaid main balance of no. [protected]
So kindly discontinue my services of this abovesaid vodafone postpaid no. As i dnt use this connection and you can very well check my call records as there is not even a single call frm last many months...
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A
Alok92
from Bengaluru, Karnataka
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package being sold without complete information

Address:560076

I bought a Vodafone pack of Rs.199 which should entitle me to 100 free SMS per day. Now, when I tried sending one, it failed. When I talked to Customer Care of Karnataka circle, he said I need to maintain a positive balance. Now this information is not on the website. And when I told him that, he said, it's not updated. And when I asked why, he said it's the same on other networks as well & I should probably go talk to a Vodafone store &...
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R
Ram3180
from Delhi, Delhi
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51717 number special call

Address:Bikaner, Rajasthan

This cheater company has charged a amount of 630 giving reason that I have made h call on special number for 45 minutes but I hadn't made any call and they make fake bills and pretend that charge is very true please help me to resolve this issue
Wrost experience if this issue does not sorted out I will surely terminat my connection from Vodafone...
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S
Sanjoy khatua
from Delhi, Delhi
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data network issue (very poor service#9681691430)

Address:House no- 1031, Opposite tubewell no- 18, Jharsha Village, 122012

Dear ALL.

Please read carefully below my mail.

This is to inform you that I have facing lots of issue in your free slow data services. SUCH IS THE PATHETIC SITUATION. There is another is an issue, If I received any calls its creating echo and I am unable to communicate with other ends. As per my device, it shows that I have consumed 510.81mb. I damn sure that I haven't consumed that. That is why I have attached...
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B
Bitho
from Mumbai, Maharashtra
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wrong postpaid bill

Address:Dudhnoi College, Goalpara, Assam, 783124

Before I am using two Vodafone postpaid bill but from march 2019 I received high amount of bill. So I convert one sim to Vodafone prepaid and another to jio network. I clear all my previous bill on 18 April 2019 and on that very day I went to jio store and ported my sim. But on 4th may I received one massage from Vodafone about withdrawing my April bill showing the amount paid on April is an incorrect payment. And on 6th may my sim is activated...
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S
srujani kumar
from Mumbai, Maharashtra
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complaint on false recharge of rs.398 4g pack.

Address:Khordha, Odisha, 751030

Dear Madam/ Sir,

This is for your kind information that I had gone for recharge of rupees 398 on 8th June 2019 during 12.21 am by my indusind mobile banking. And got this message
(Congratulations! Recharge of Rs.398 for [protected] on IndusMobile-All in One Store is successful. For any issues, kindly check with operator Ref.no:[protected].
But the reality is there was no recharge from Vodafone side where...
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A
AyeshaK
from Srinagar, Jammu and Kashmir
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cheating customers by misleading them for services

Address:Toli Chowki, 500008

I am writing this to inform Vodafone that I have been harassed by you guys completely and if there will be no action taken even after this email, I am going to lodge a complaint in the police and consumer court.

I have been using your services since 2012 and this is the worst service that I have faced in my life, I used your international roaming services almost every year and only this time on March 2019 I have been billed...
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G
Global Stock
from Delhi, Delhi
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network related complaint

Address:1554 SECTOR 17C GURGAON, 122001

Hello Madam/Sir,

I am RAMAN, working in GLOBAL STOCK GURGAON, staying in SECTOR 17C (near to IFFCO CHOWK).
In my OFFICE, we have 11 vadafone connection, in that 11 of them post paid.I hope I am a
valuable customer for your company. But I am not getting the benefit.

I have network problem, in my OFFICE. Means my call is disconnected sometimes,
and in another situation I am not able to make...
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Want my deducted money back
₹49 deducted for some video box subscription on 6th june 2019 6:11 pm which I didn't activate at all, infact i don't even know for what purpose it is used. I called 198 which is never connected, 199 spoke with customer care executive she says app is stuck call back after 4hrs. More than 3times i called am getting the same response, when wil the 4hrs gets completed n get my deducted money back??? Dialled...
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V
Vishal Parve
from Pune, Maharashtra
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msp invoices

Address:Mumbai City, Maharashtra

I have been charged Rs.698 (546+152 tax) saying that i called to 51717 and talked for 39 mins by vodafone, which is in all the way unrealistic. First of all, with other telecom subscriber 51717 is invalid number by mistake also no one can dial 51717 making call is unrealistic, top of that talking for 39 mins is not at all possible

when i contacted through webchat to vodafone customer care they said it can not be waived off...
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