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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 212

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S
Sumit2803199
from New Delhi, Delhi
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vodafone mobile shield insurance

Address:NA, 110032

From Vodafone shield insurance, I received a mail including repudiation letter ( The New india assurance) after the document verification of my phone. The reason mentioned for cancellation of the claim is showing to be that my device is 2 years old as per the manufacturing date. How does that matter to me? I bought the same phone and got it insured from your company by paying big bills every month.

If this was the condition,...
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P
Prashant Nighojkar
from Mumbai, Maharashtra
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wrong billing and wrong demand of payment

Address:Vashi, Sector-14, Navi Mumbai, 400703

Vodafone data card for [protected] (Account no:[protected] was already deactivated on 28.03.2019 under official request no.[protected]y vodafone at vashi sector-14 stores in person. While de-activation on 28.03.19 earlier due payment against [protected] was made on line 3 under transaction no. Qcmp[protected] dated 27.03.2019. The data card was not used at all later on. The above details were forwards by mail to concerned vodafone contact mails....
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A
Adnaan Desai
from Mumbai, Maharashtra
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termination of postpaid sim card

Address:460 moulana Azad society, Sahakarnagar 1, Pune, Maharashtra, 411009

Sir/ma’am,
I would request you to permanently disconnect/terminate and discontinue my existing vodafone 4g connection as i no longer require these services. This is for your kind information and necessary action
My connections details are mentioned below:

Name adnaan mohamed rafi desai

Address 460 moulana azad society near treasure park sahakarnagar 1 pune 9

:
Customer...
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P
Panku Patel
from Dongargarh, Chhattisgarh
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non refund of deposit amount for my - 2 - numbers

I m pankaj d. Patel, holding vodafone postpaid number

Which i got converted in prepaid on 04.03.2019 against which security deposit was of rs.500/- for each. Which i was supposed to get after 45 days, now since more than 113days have passed i have not received, till yet no correspondence i have received nor the cheque.

Please resolve the issue as soon as possible. Else i take any further actions....
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G
gobida
from Kolkata, West Bengal
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refund harassment

Sir
I NIRMALENDU MANDAL hereby inform you that my Vodafone postpaid mobile number [protected] with relationship number[protected].Which i surrender on 28th of FEBRUARY. Vodafone sent me a refund notification on 18th MARCH with the details of Cheque no and all other details. But till then I not receive the refund. I sent them 30 to 32 mails. but they recently sent me a mail in which they demand that the cheque has been delivered. But...
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R
raghav jorapur
from Pune, Maharashtra
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activated chak de fatte services without knowledge

Address:411038

Vodafone have activated chak de fatte services on my number ([protected]) and have deducted Rupees 75 from my balance against the same without any request from my side to activate the services. Now I want the company to return the amount as soon as possible.My Mobile number [protected]...
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S
steve3432
from New Delhi, Delhi
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online fraud by vodafone new prepaid connection

Hi,

I ordered and paid for a new vodafone prepaid connection online on 4th june 2019. This sim was supposed to be delivered to me by 5th june 2019, but till date i have never received any calls to deliver my sim. I have called and mailed vodafone many times and received the same answer over and over 'this complaint will be escalated to the highest priority and we will deliver it the very next day' but for some reason this...
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B
Bhartya
from Mumbai, Maharashtra
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mobile online recharge unsuccessful - vodafone prepaid

I have done recharge of rs. 398 on 18.06.2019, my ref no. [protected] (Mobile banking no.)- mob - mb[protected]. Amount of rs. 398 debited from kotak bank, but recharge was not done. Please refund my amount. I have done several calls on helpdesk of vodafone but didn't get proper reply. They said they will refund in 4-5 days but still not received. Please look into the matter ata the earliest...
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Address:Srinagar

Sir my number is blocked, how can I use again. Because Vodafone is best sim, as it provide good service and good offer for customer. They think for customer. And all customers who use Vodafone number are happy and very proud as they use Vodafone sim. Now, sir I request you please active my number.
Thanku
Mir aasif...
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S
Sunanda Sarkar
from Mumbai, Maharashtra
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sms services

Address:Ramkrishnapalli, Suryamaninagar, West Tripura, Tripura, 799022

I upgraded my vodafone sim card to 4g. Now i am not able to send or receive messages on my vodafone number. Whenever i send a message it says can't send message sim error 28. I have updated the smsc number still i'm not able to fix this. It's the number connected to my bank accounts and in every important applications. So the sms service in this number is very necessary....
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Address:Kolkata, West Bengal

I have a post paid number. I contacted vodafone kolkata to get international roaming activated on my sim card on may 25th 2019 just before leaving the country. Vodafone people said that i would be charged only the amount for the monthy plan (A minimum amount) and i would not be charged extra. I left the country and went to myanmar only to find that my international roaming was not working. I reported this to vodafone customer many times,...
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A
Adinath Patil141
from Mumbai, Maharashtra
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regarding internet facilities

Address:Kem hospital , dadar , mumbai, Mumbai City, Maharashtra

Your 4g net facilities are a joke, i can't understand why do u even claim to give 4g and take our money, i live in mumbai parel n can't even see a simple youtube video many times even ur site loaded after 3 to 4 times, it's so pathetic, i have been vodafone customer for many years but now the standard has detoriated too much, it's really time to shift to jio now...
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E
etandon
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billing charges

This is my complaint with regards to my bill which was generated in june, 2019. I have been charged with a bill of rs. 5300 and the reason i have been given is that i have used my number internationally. I had activated the 599 pack on 3rd may, 2019 and i was given instructions on activating that pack through app when i contacted the vodafone gallery of korum mall thane on 2nd may, 2019. They did not tell me that i have to get the pack deactivated....
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2
2708prakhar
from Vikasnagar, Uttarakhand
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deduction of balance amount without any reasons

Address:Firozabad, Uttar Pradesh, 283203

It is very upsetting writing you as a non professional mannered business being running up from vodafone idea ltd. I am a very old customer of vodafone and what now happening is deduction of my account balance without any reason and without any information. I had a balance of approx. Inr 175/- after which i use to make a recharge for 399 or 401 or 419 whichever is being offered for unlimited calls and some particular gb of data per day for...
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S
Sannistha
from Mumbai, Maharashtra
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prepaid number 9874315155 not want to make it postpaid

Address:Kolkata, West Bengal, 700078

Sir/madam,

I have visited vodafone store on 10.06.2019 at evening for sim replacement purpose. I am holding no [protected] for years and now i need a micro sim for my new phone. But miss keya (Ph no [protected]) completely changed the track and she told me that i have to make this connection postpaid to have a new 4g sim. I was in two mind because my husband categorically told me it was a free replacement. I have given rs 200...
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T
Tusharjeet Singh
from Nellore, Andhra Pradesh
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mobile number port

Dear Sir,
iam not satisfy with your Internet Network
Coverage n Data Packs...Hence, i thought to move to Airtel...then i have started
to send SMS to 1900 for Porting...
but, iam not able to send only for 1900... "message Could not sent" is showing...tried 10 time...
by speking to Custmer care for solution...they keep giving non sense / irrilavent solutions: -

1.i did not recharged my mobile,...
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A
avishek_garain
from Mumbai, Maharashtra
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very bad network speed

Address:713205

I use vodafone 4g but i get speeds as low as 2kb ps most of the time. My pin code is 713205. Please look into the matter of increasing your speed services. I have been a vodafone customer for years and switched to 4g by believing that i wud get great speeds. But alas after paying at 4g rates if i receive 2g speed, its useless. I am really pissed off. Fix the speed as soon as possible. Or else i need to switch to jio if not taken care of....
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N
nitesh123
from Mumbai, Maharashtra
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falls commitment while mnp process for 7045122463

Address:C 304 Bhoomi Gardenia PL-7 Sec 17 Roadpali Kalamboli, Mumbai City, Maharashtra, 410218

Hello,

Had initiated MNP process for mobile [protected] with 299 plan around 13th MAY. Installed vodafone app and found 399 applied & at same time I complained to vodafone customer care & I was suggested to wait till bill generation then any visibility can happen.
After bill generation again I contacted to customer care & informed for 399 plan which was wrongly charged and now they are denying to modify bill.
br...
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D
dsparkpl
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance cut by service activate automatically

Address:B-26,Roopam society-2, A.K.road, fulpada, surat, Surat, Gujarat
Website:Www.vodafone.in

Hello! How to videos service is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of rs.49 has been deducted. Your current balance post service activation is rs.19.54.

This is msg recived on 21.6.19. I have call 198 at 6 pm 21.6.19. They told system is upgradate call after 2 hr. Then i call around 10 pm, agent said me call after 2 hr. System is still under upgrading.. Now what...
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E
eru
from Mumbai, Maharashtra
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deduction in balance

Address:Mumbai City, Maharashtra, 400052

My name is melroy and 4p has been deducted on my mobile number [protected] yesterday and even last time 4p had been deducted so total 8p has been deducted. I have been asking them for the refund of 8p either throughh call or sms but they refuse to give it

I did not make any call or send any sms

Thanks

Melroy...
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