Vodafone India Complaints & Reviews

I changed my vodafone sim from postpaid to prepaid a week ago. And I also visited the store two days ago, they said there is a problem with the tele verification and they said it'll be done by evening. But it's been two days. I can't receive calls messages otps anything. And I called vodafone customer care and they were like we can't do anything about that sir. What? Seriously! Then why are they working in vodafone. Please do something....

Was visiting Italy in June when I activated International roaming on my vodafone number.
On reaching I was not able to connect to the network and after hours over the call with the customer care, i requested them to cancel roaming and ensure no charges are levied
When the bill was generated they charged me INR 4500 for roaming charges which never worked.
They are not willing to reverse the charges.
Kindly advise...

My number is [protected] belongs to a 3 sim corporate package issued by mr abhishek sarkar and i'm using this number since last 5 years or so. I came israel one year ago and before coming here i converted my number to prepaid from postpaid. I've done recharge several times as prepaid number being in israel also. I was getting all my sms in this number since last one year without any issue. Suddenly from today morning, this number is not active....

Since the last two months (May, june 2019) the bill amount has been above 400rs on my vodafone postpaid number - [protected] despite of the fact that i have a 98rs mseb plan activated.
The internet was not used but might have got connected accidentally.
Yet the amount charged is unreasonable.
Now i have an outstanding amount of 810rs on my bill and i am not willing to pay such unreasonable amount of money.
Either...

Vodaphone changed my plan without informing me . I asked them to switch back & refund the amount, but customer care saying it is not possible .

Vodphone is cheating the customers . They might have cheated the lakhs of customer like this .

If you have done autopay, you may not be knowing . Customers Pls check your plans...

My number barred today for not paying the payment to previous provide airtel.

I have made the payment to airtel on 1st july itself.

I have asked to visit vodafone store just to send the copy of the receipt looks like vodafone customer have no access to email. Its pain for simple email travelled all the way to store.

I have sent email by 4.37 pm itself. Store guy assured the connection will be...

It appears that download speed on a prepaid plan are throttled till midnight. I can see that speeds are very low (under 512K) and then jump up to over 10Mbps after midnight. This is consistent behavior observed over several months. I would expect the same 10Mbps to be available throughout the entire day. Thank you for your assistance with resolving this issue....

Hi,

How to know if my mobile number is trapped and someone listening to my calls?
Its serious problem am facing and causing problem is using phone as someone listening to my calls and tried hacking my confidential data.
Bank details also.
I have noticed that if i et any calls, first someone else spoke and i was surprised to see my calls running with different person said "hello and asked me if am priya/someone",...

Hi, i am vodafone postpaid customer since longtime and recently shifted my home.
There is no network in my home and raised multiple complaints with them.
They close the requesting stating the issue is resolved but it dint.
They generate bills every month but don't provide network.
This is at all not fair and they charge late payment fee as well. Please help....

Today 04/07/2019 VODAFONE company block my sim after i recharge 02 july Rs 35.

when i call customer care...exeutive reply me that i have not recharge my number in 90 days so my sim no [protected] was block permanently.

i port this mobile number from airtel..and not using vodafone for last 90 days.

02 july 2019 i recharge Rs35..which messages also come from vodafone. and also 3 july 2019 message...

Hii, from last tuesday vdafone closed my no. ([protected]) without any intemation. I contact to vodafone store they told me that company closed you no. Permanently. I contact to vodafone customer complaint services (198) yesterday noon and they told me that your no. Will activate tomorrow by 03:00 pm. But till time no coverage on my no. I continuesly contact to vodafone customer complaint (198 and [protected]) but they did not give me proper...

I have deposited security deposit rs.2000/-ten years back. I visit a vodafone store in alambagh, lucknow. I request a complaint to refund my security deposit. I submit this
Complaint one month ago after a month i again visited the store to get the update as i have not yet received my refund cheque. They said it is under process. Can you tell me how much time you required to release
My money.
Thanks
Rajeev...

I purchased online an international roaming package from vodafone on 15th march'2019 vide transaction id qcmp[protected] for my vodafone prepaid mobile no.

We went to dubai, but the international roaming did not get activated till our return on 22nd march'19.

I wrote to customer care on 27th march'19 at vodafonecare. [protected]@vodafone.com ; but did not get anyreply....

Hi,

I have some network related problems in our area, for which i had raised a complaint. I have no response from vodafone end. So could anyone of guys let me know the procedure to go ahead with filling of rti and whom to submit and other details. We are around 40 -50 people using vodafone. Now we are thinking of porting to other network with better service, try to solve this. Reply as soon as possible.

Home...

My wife was using vodafone postpaid simcard from march 2019 to june 2019. In june 2019 we've moved to prepaid from postpaid in vodafone only with recharge of first recharge including 3 month recharge in advance. Suddenly on 2nd july network was out of connectivity/ no coverage. We called to CUSTOMER CARE from my number and these vodafone people are saying that she was not using simcard from long time, so they deactivated. How is it possible,...

July 01, 2019 i have changed my postpaid services to prepaid. Postpaid sim got deactivated, new sim was not activated till now. I have done tel-verification still i am not able to do outgoing&incoming calls. From last 2 days i am roaming to aecs layout vodafone store they are behaving very rude to me. Particularly staff name - raju is behaving like rowdy. He is not maintaining series in resolving the issue. He is feeling like a head-master...

Vodafone team,

1.
I will be paying up for the plan i opted for and for which i was informed. I had very clearly discussed my itinerary with the executive who explained me all the details for the international roaming pack before opting for the same.
2.
The plan covered monaco city and i have been still charged for the internet usage in that city with huge amount. If there were issues with the network...

To the team
I am enforced to write you about my situation as i have been very harassed for past 15 days.
I called your customer executive for on [protected] for international roaming pack.
1.
I told him about my travel countries i. E. Turkey for 3 hours, france for 4 days, netherlands for 4 days, czech republic for 3 days and hungry for 3 days.

2.
He offered me 5999/- pack which is valid for...

Dear sir,

I have activated international roaming from 19.05.2019 to 25.05.2019. (Mobile no. [protected] name of shakun ayurved pvt ltd) with request no.[protected] as on 13.05.2019, but this service is not activated in my phone when i am in nepal.

I have submit application about this matter in vodafone pratap nagar office to mr. Deepak - [protected]. He ensure to me that this internation roaming plan of rs. 2999/-...

No information was provided on cheaper plans available in vodafone which led me to pay extra. I paid 2100rs for 4 months.,
Secondly when i personally contacted the customer care for a port request and to seek the procedure for the same, i was put on hold and no one responded. This happened multiple times. I feel like the company has cheated on by not letting me access to information which caused me to pay extra money and time....