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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 213

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V
Viren Macwan
from Surat, Gujarat
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postpaid to prepaid

Address:201-madhav apartment, nr. Suyog nagar soc, bhatar road, 395017

I have visited the vodafone store to convert my postpaid connection to prepaid.. The store persons are saying we do not have forms right now.. And dont give us the time line as well.. The behavoiur is also rude. And most of the vodafone store is closed and we have to travell 6 to 7 kilometers to visit vodafone store. The service of vodafone is getting worst day by day. Company is thinking that they have good customer service which is totally...
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S
sunil kumar mohan
from Mumbai, Maharashtra
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commerce

Address:RAJAJIPURAM, Lucknow, Uttar Pradesh, 226017

I have [protected] phone pf vodafone i have recharged it with rs.459 on 29.4.2019 for 84 days. Vodafone recharged again my phone for rs.169 on 25.5.2019 on 21.6.2019 they have deactivated my data connection which is valid upto 27.7.2019.in my original plan they were giving 1.5 gb data per day where i observed in 169 plan they are giving only 1 gb daily.
I do not know why they have disconnected my data pack of 1.5gb which is valid upto...
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A
atularora
from Delhi, Delhi
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no data connection inside my house

Address:New Delhi, Delhi, 110092

Recently ported to vodafone based on their claims of seamless 4g network. But, just to find after porting, that i made a grave mistake and their network is pathetic. No data connection inside my house which is in one of the most premium areas of the capital of our country. Repaired thrice, but no resolution. Vodafone expects me to wait for an unknown time period and hope their service will improve.
On top, they’re threatening me...
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S
Shibukumar Theertamkara Meethal
from Calicut, Kerala
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vodafone prepaid -english seekho weekly

Sir,
I am using vodafone prepaid mobile connection (Mobile number: [protected]). Rs 21 has been deducted from my prepaid account on 17.06.2019 without my consent in the name of weekly subscription charge for English Seekho weekly pack. I have never subscribed for such a service. I have the sms message showing that in my phone which I can produce as evidence but I cannot send any screenshot as evidence because my phone is not a smartphone....
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R
Rohit21soni
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extra charge in vodafone bill

Address:121006

Extra amount of Rs 211/- is charged in my vodafone june bill of phone number [protected].
when i asked customer care to remove it they said that this is extra rental charge for choosing Red plan. I am already paying rental of Rs 299/-.
I was not informed before about this extra charge.
Debit-Rate Plan Rental 211.00
Please ask vodafone to remove this charge....
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P
Prasanna lakaiyan
from Mumbai, Maharashtra
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getting unwanted calls

Address:Xybion India Private limited. TEK Towers, 1st floor,, No.11, Old Mahabalipuram road, Okkiam, Thoraipakkam, Chennai, Tamil Nadu, 6000097

I Sir/madam,

I am using vodafone, number [protected], [protected].. from last week itself i am getting calls from the following numbers every 1 hour.
When i attended the call. the calls ends. the same issue i am getting when i call.

The Numbers are as followed,
+91 [protected]
+91 [protected]
+91 [protected]
+91 [protected]
+91 [protected]
+91 [protected]
+ 91...
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N
NikhilDiu
from Ahmedabad, Gujarat
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network and customer services

Address:1102 'A' Wing, Palm city road, near patidar chowk, Rajkot, Gujarat, 360005

There is a poor network issue for last few days in university road panchayat Chowk Rajkot and also very bad network at the place where I live Palm City Road, Patidar Chowk, off Sadhuvaswani Road, Rajkot. This has been ever since I have connected with Vodafone. So I am trying to connect with Vodafone Customer services for last two days and all answer I get is that this system is down or system failure at the moment please call after 20 30...
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P
Prasad Salkar
from Bengaluru, Karnataka
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negative balance

Address:560070

Hi
I am a Vodafone prepaid user. I have a balance of -109, i had recharged ₹119 after knowing my balance was negative. The transaction has taken place but my balance still shows a -109.
I have done the recharge from paytm app
Order Id [protected].
Please look into the matter.
How else can i make my balance back to positive?...
+1 photos
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F
Firoz m ansari
from Kanpur, Uttar Pradesh
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8423838850 no closed without my permission

Address:janghai bazar baba nagar allahabad 212401, Allahabad, Uttar Pradesh, 212401

Dear sir,
my self firoz ansari i have used vodafone number all my family member
and my no [protected] i have called customer care for cantinue my no he say, s
your no stop from your side.but i cant told for stop my no .
so please continiue my mobile no [protected] as soon as posible.

Thanking you.
Firoz Ansari
[protected], [protected]...
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M
mdlad
from Hyderabad, Telangana
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mobile connection

Address:1C-104 MAITRAYEE BLDG NEW MHADA, COLONY DINDOSHI NEAR NAGRINIWARA, PARISHAD GOREGAON E, Mumbai City, Maharashtra, 400065

Apart from earlier discussion with Vodafone customer care I had call with Appellate customer care(Nikhil) where I explained that, I sent request to Vodafone care regarding closing my number[protected] on 6th Feb 2019. There was no response from Vodafone so I mailed again after 10 days but still there was no response. So in march I clearly mentioned that I am not going to pay next bill but even after that I made payment for March month. After...
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A
ajeet238
from Krishnanagar, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deduction from main balance

Address:731204
Website:www.vodafone.in

Dear sir, i am a prepaid customer of your company from last three year with no [protected]. Recently i faced balance deduction issue on my no. I had 61 as a main balance but now its deducted and shown as 35. I have unlimited pack of rs.398, so i want to know why this deduction occures in my account and also refund the money. I called ur complaint no 198 but they never gave a suitable reply they always told that systems are down we cant help...
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S
Sun1284
from Chennai, Tamil Nadu
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fraudulent charges on bill

Address:Chennai, Tamil Nadu, 600045

Yesterday I got my Vodafone bill of around Rs.2100/-, which is very unusual and shocking for me. Because I have selected the unlimited plan which usually comes around Rs.1100/- per month for 3 numbers. But now it's almost double. When I checked with the bill, it showed some Rs.819/- as Value added service charges. When I chatted with the customer care, they have told that, " You have called a special number 55715" which I have never called....
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G
glaite
from Kolkata, West Bengal
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sim card activation number doesn't work

Yesterday I bought a SIM card from Vodafone Kolkata. They told me that I should call 59059 after 2-3 hours to activate my SIM card. It's been 15 hours and calling 59059 doesn't work. My SIM card number is [protected]XXX. I need this activation right away because I'm loosing money without data. Please solve this......
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J
Jagrit Bhutani
from Delhi, Delhi
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my data pack is not started yet. after doing a recharge

Address:G-1/248 sector 16 rohini, New Delhi, Delhi, 110089

I top up my vodafone number [protected] by 509 i got outgoing calls. But iam not aBLE to get access of internet yet. I registered my complaint to customer care but no response till now its been 2 days my net is not working pls help my reguarding this otherwise i will change the poerator....
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R
Rajesh Kr,
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile number deactivated after mnp

Dear team,

i have been provided new vodafone sim by MNP for mobile number [protected].
i got a call for tele verification and got confirmation message for the same stating your verification has been done. After 4-5 days it is showing number is not registered. I am not happy with the service plz do the needful asap....
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P
Puppala Laxmana Prasad
from Delhi, Delhi
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deducting excess amount by changing plas before disconnection

Address:Flat G 14, YNR Green Hills, PJR Enclave Road, Chanda Nagar,, Hyderabad, Andhra Pradesh, 500050

Dear Sir,
The VODOFONE ha eaten away my money, mobile # [protected].
Please see my requests and in return actions received from VODAFONE.
1. [protected]:36PM – request mail sent to disconnect mobile number [protected], with a request to not to change plan or not to continue.
2. [protected], 5:19PM- request mail sent to discontinue with a statement that the phone is not in use since long time.
3. [protected],...
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P
Puppala Laxmana Prasad
from Delhi, Delhi
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deducting excess amount by changing plas before disconnection

Address:Flat G 14, YNR Green Hills, PJR Enclave Road, Chanda Nagar,, Hyderabad, Andhra Pradesh, 500050

Dear Sir,
The VODAFONE ha eaten away my money, mobile # [protected].
Please see my requests and in return actions received from VODAFONE.
1. [protected]:36 PM – request mail sent to disconnect mobile number [protected], with a request to not to change plan or not to continue.
2. [protected], 5:19 PM- request mail sent to discontinue with a statement that the phone is not in use since long time.
3. [protected],...
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S
Sanjeevkb76
from Hoshiarpur, Punjab
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complaints regarding network issue

Address:148c, Homeland Enclave, Bathinda, Bathinda, Punjab, 151001

My self Sanjeev Bansal having Vodafone number [protected] and [protected] for Bathinda, Punjab location.
I have file complaints though customer care regarding network issue and call drop and voice one-way last week. customer care guy confirm that your problems solve with in 48 hours

till time I have no response from Vodafone guy and not solve my issue...
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J
J26
from Mumbai, Maharashtra
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poor network quality

I usually recharge my number with rs 199. They offer 1.5 gb 3g/4g service in this particular offer. But a week before I didn't get even 3g service on my phone. Only get 2g service with poor quality. Every other networks provide better service in our area. My complaint id is[protected]. I contacted customer service and they told they will rectify it. But still the service is very poor....
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S
ss6896510
from Bengaluru, Karnataka
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port out request being denied for frivolous reasons

Address:Bangalore, Karnataka

(a) I have made a request for PORT OUT from Vodafone (to Airtel) on June 9, 2019.
(b) Subsequently, I have received several calls from Vodafone back-end team requesting me to continue stay on with Vodafone and that they will address any concerns I have with Vodafone service.
(c) I heard each of the callers, but insisted that I did not wish to continue with vodafone and requested that they comply with my wishes to port out.br...
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