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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Mumbai
Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 216

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S
sreel
from Hyderabad, Telangana
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money deducted -with out my knowledge-service is not good

On 7-jun-19 in the early morning my balance was deducted by Rs 21 for kids pack and again after one hour Rs 21 deducted for english seekho service.
Above mentioned services are not at all activated by my number.Eventhough unnecessarily money is deducted.
on the same day i spoke to customer care executive, complaint about the inconveience but no response from their side.They told money could not be refunded...
With out...
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S
from New Delhi, Delhi
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vodafone recharge

Address:E161B, Patel nagar second, Ghaziabad, Uttar Pradesh, 201001

I had recharged my vodafone number of rs 448 twice by mistake on 10-06-19 and 11-06-19 so can you please extend my pack limit .please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please...
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F
Faizan84
from Mumbai, Maharashtra
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mazuma mobile

Address:Ahmedabad, Gujarat

I haven't activated any rubbish service like Mazaa Mobile, & I know, it's done from Vodafone side to deduct balance in my account. & I know too that you people do (activate services & deduct balance) by their own to just deduct balance with everyone, who have unused or more amount of balance. So stop this kind of foolish things, & stop making us fool by saying that this service is activated by our side. If this things happen again, I assure...
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Address:421301

Hi Team,

Need your kind support.

Mobile number: [protected]
Name: Abdul Latif Pathan
Alternate contact number: [protected]
Email address: [protected]@gmail.com

Since 2months my number is disconnected due to Vodafone issues and wrong information give by Vodafone advisor and also customer service supervisor accepted the mistake on call. However I have sent all the call recording...
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Y
Yamina
from Gonda, Uttar Pradesh
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deduction of balance

Address:390/135 Dargah Hazrat Abbas Rustam Nagar Lucknow, 390/135 Dargah Hazrat Abbas Rustam Nagar Lucknow, Lucknow, Uttar Pradesh, 226003

Dear Sir and Mam
From 2 and 3 months ...it always shows that in a week that you have charged rupees 3 for DNLD-197_SONA_CONTEST_3-ONE 97 but i did not start this type of service in my phone..I lost My money every time when ever i recharged my phone with a talktime or rupees 35...every time i have to face this situation...So its a humble request to the Executive of the vodafone service...to stop this service...
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K
kavinkumar p
from Chidambaram, Tamil Nadu
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money debited from bank for unsuccessful recharge

Address:Coimbatore, Tamil Nadu, 641029

Hi team,

I have done two recharges on 6/06/2019 because the 1st recharge that I have done through Vodafone app was not successful . So I have done a 2nd recharge through Amazon app and it was successful. Please find the attached bank statement to check the bill payment of 399 in Vodafone bill desk on 6/6/2019. please let me when I will receive my money back to my account. if I am contacting your customer care they said that...
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Address:Kamrabad,Sonarpur, Kolkata, West Bengal, 700150

Relationship No: [protected]
No. of Connections: 1
Amount Due: 797.90
Due Date: 28/06/19
Late Payment Fee:
(Applicable only if payment
is made after due date) - 100

Respected Sir/Mam, i have using multiple postpaid of vodafone since it was hutch.never this thing happened earlier.i switched from reliance to vodafone postpaid and using this number.suddenly the company changed my plan...
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A
Anit Rai
from Mumbai, Maharashtra
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recharge on wrong number

Address:Sonada, Darjeeling, Darjeeling, West Bengal, 734209

I am Vodafone user from westbengal. I was supposed to recharge on Vodafone [protected] but it was recharge to [protected] amount 399. Hence I request to solve the problem.
Called Vodafone customer service but couldn't solve the problem.
I think Vodafone should have access to resolve the problem....
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M
MeghaKa57561609
from Pune, Maharashtra
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mental harassment faced by vodafone's unprofessional and carefree services

Address:Pune, Maharashtra, 411057

My vodafone portability request has not been taken care of. I have raised it on 18/05/2019 and submitted all my proofs at store. I cleared my past month bill 560 and paid for 24 days Rs. 376 as told by voda store manager Pankaj More, Hinjewadi, Pune branch that it would take 4 business days for new sim to work. I paid for 3 months prepaid plan Rs. 385 and new sim charges Rs.25 at the store. Delay of a week happened and I was not informed....
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K
khader215
from Delhi, Delhi
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vodafone india charged 1540 saying that called to 51717

I have been charged 1540 saying that I called to 51717 and talked for 110 mins, that too for Astrology, which is in all the way u realistic. talking for 110 mins is not at all possible without charging Guys please be aware of this kind of fraud, if you face the same problem then complain about this, at least other people will come to know about the same issue..

Details:

Calls - Special Numbers
Date -...
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Address:Vodafone Gallery at Mazagaon, Near Seva Niketan, Mumbai, 400010

I want to discontinue with my Vodafone number [protected] with immediate effect. Kindly note that your Customer Service personnel at your Vodafone Gallery at Mazagaon, Near Seva Niketan, Mumbai having ID Card mentioning his name as Hyder is really losing you a lot of customers due to his rude and non-helpful nature. It is best for you to discontinue his services before he does more damage. If you look at my past payments made you will realize...
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P
PTB
from Delhi, Delhi
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mobile tower radiations

Address:400053

The company has installed mobile tower in building which is 7 storey next to my building the dostance between two buildings is hardly 10 mtrs i requesyed the resodents to remove thr tower but they are not ready

bldg no 13 datta parag azad nagar jp road andheri west mumbai 400053 near billabang high int school...
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S
SSenthilKumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone vs 51717

Am one of the victim now and Vodafone has charged Rs300 as value added services fee for calls to vodafone's very special number -51717. It looks like many customers are facing this problem since years. But, this vodafone's has not taken any action and blaming the customers to pay unnecessarily. Don't know to whom it value adds. Very disappointed!!!....
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K
Kudi1991
from Mumbai, Maharashtra
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199 wrong recharge

Sir maine wrong number [protected] par galat recharge 2: 41pm pr 07june2019 ko 199 ka recharge kr diya h . plz ho sake to mere paise wapas karwa dijiye jisse mai sahi number par recharge kr saku. Sir jald se jald wapas krwa dijiye aapki badi kripa hogi late karne par mere jyada paise kat jayenge so jald se jald se jald wapas krwa dijiye. aapki mahan kripa hogi...
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S
Sharad Elc
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unnecessary service charges

Address:near soni sadan, sriram colloni gopalganj sagar., Sagar, Madhya Pradesh, 470001

Mera mob.no. [protected] jiski sim keypad mob. me dali hai. Internet seva shuru se hi band kerva li gai haui hai, DND seva bhi Act. thi jise fir se activate kiya gayai, Us per Gam seva Activate ker 90/ balance me se kat liye gaye jabki use kisi ne bhi activate nhin kiya. 198 per complent kerney per game sevaa to band ker di per Refund nhi diya, unkaa kahna hai ki is seva ko BabeLinke se shuru kiya gaya hai. ye kase sambhave hai. kyoni ki...
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B
babita shahu
from Delhi, Delhi
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vodafone store operator

Address:Vodafone store,besides gajan school,ayodhya nagar,new subhedar layout,nagpur, Nagpur, Maharashtra, 440024

My complaint against miss bhagyashree (vodafone store besides gajanan school, new subhedar layout, nagpur 440024.). On the 08/06/2019 11:00 pm aprox, I went to vodafone store and ask for lost sim activation process. She told me the required document and chargable amount.
She ask for the 100 rs sim charge and 75 rs sim balance. I have doubt about 100 rs sim charge, so i called the vodafone customer care, he told that only & only 75...
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R
Raghav Goswamy
from Mumbai, Maharashtra
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billing problem

Address:Mumbai City, Maharashtra, 400061

I was in Thailand for a few days, where is took a days’ u limited internet plan for 599 with a validity of 24 hours. It was mentioned nowhere that the plan would automatically keep getting updated everyday which it did and I was subsequently charged for 4-5 days for the plans usage. There was no place on the app where I applied for the plan for, where I could turn the plan off from. In my understanding something that is valid for only 24...
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P
Palek Gupta
from Vinukonda, Andhra Pradesh
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network

Address:New Delhi, Delhi, 110054

There is no damn network since past 3 weeks in New Delhi area. Have called so many times, they said it’ll be resolved by 1st if June, but here we are. You people claim to be one of the best networks across the country but the customer service you provide is as [censored] as your network all the time. Your customer service people are the worst in the business with zero sense of talking about relevant details. Your network and all it's services...
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D
devrajput
from Gurgaon, Haryana
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wrong commitment and fraud deal and process

Address:New Delhi, Delhi, 110008

Below is email i sent to vodafone which will give u all idea about my complaint and that is following:

Dear Vodafone Team,

I am Dev Rajput using Vodafone number:[protected] and want to raise one issue which is regarding wrong practice by your organization. So below is bullets points step by step:

1) I was using airtel number [protected], I was facing the problem of a network in two room of my...
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R
raunakbihani
from Kolkata, West Bengal
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over billed and extracted

Address:18/1B Hindustan Road, 700029

My Vodafone no is [protected]
This is with respect to my bill dated 06/06/19.
I was billed and have already paid a whopping amount of Rs 46, 143.61.
I feel cheated, betrayed and very dissatisfied.
I was going to travel to Europe for which I had taken a [protected]@28 days pack for Rs 5999.
My credit limit is Rs 12800.
1) Now I went for a 5 hour trip to Montenegro from Croatia. In these 5 hours I have...
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