Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Mar 28, 2024
Complaints 27107
Resolved
9560
Unresolved
17547
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 218

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
F
Farhan Qazi
from Mumbai, Maharashtra
Report
Copy

vodafone idea only cheating it's customers

Address:Byculla, Mumbai City, Maharashtra, 400027

Ref#[protected]

I want the refund for the extra recharge done on this service.
Feedback for your internal customer service doesn't matter at all.

This is not business ethics.

Vodafone treats it's customers as they are fools by cheating and misleading with inappropriate behaviour and information.

I am glad that vodafone doesn't care at for it customers.
A customer alway...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manjushaa S Kulkarni
from Mumbai, Maharashtra
Report
Copy

continuous calls

Address:FLAT NO 708A,WING C ,SAI ARPAN SOC, MYSORE COLONY ROAD, CHEMBUR, Mumbai City, Maharashtra, 400074

Dear sir/madam i have taken 2 vodaphone nos
[protected]
And
[protected]
I pay the bills always in time and we were very happy for your services
Now our pending amt is
Rs 1066- for [protected]
And rs 1059 for [protected]
I got a call on my alternate airtel no [protected] that i have to pay the bill i told them i am a bit busy will pay it next week and i want to make the connections as...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanketthorat
from Pune, Maharashtra
Report
Copy

falls bill's, commitments & charges from last 7 month

Address:Pune, Maharashtra, 411051

I have been cheated from long time.in spite of pathetic services vodafone charge me huge bill from last 6 to 7 months. Also, didn't kept the word of reversal of charges which was committed 2 months back. Its mental and financial harassment from few months. After long time followup vodafone is not able to give me satisfactory resolution each time customer care new person call for details and i am repeating same story from last few months....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kanika Kandpal
from Mumbai, Maharashtra
Report
Copy

without my permission they activated net packs

Address:Ghaziabad, Uttar Pradesh, 201010

I haven't asked for internet services but they activated net pack on my cell and now asking me to pay rupees 344. I will not going to pay for it. And i request vodafone operator to look on this matter as without my permission they provided me the net and even now they are not accepting their fault. Either they should help me or i will going to change my sim to other operator....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anirohan
from Vijayawada, Andhra Pradesh
Report
Copy

unauthorized charge for caller tune

Hi, I am a Vodafone customer from very long period. One day I got a message from Vodafone customer service that an amount of Rs. 249 debited from my main balance for the caller tune subscription for one year for which I have never activated. Immediately after that I have raised a complaint to cust care and they deactivated the caller tune and told that the refund will be made within one hour. Its been 4 days since that incident. And today...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pratik10
from Kolkata, West Bengal
Report
Copy

false promises regarding plan benefits

Address:Kolkata, West Bengal

I was using iroam free 5999 pack on my mobile no. From dec 2018. The benefits included under the pack was (Unlimited voice data sms). There was no capping of speed as well. I was therefore continuously using the above pack. At the time of activation of the above pack last month also i was informed about the above benefits through e mail. However, after consuming 15 gb of data the speed was reduced to upto 64 kbps. The said speed downgrade...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachin A Kharmale
from Malegaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

frequent call drop, poor voice quality, internet connection issues

Address:Pune, Maharashtra, 411044

Recently, idea cellular is taken over by vodafone. Siince then i am faving issues in the service.

Since last two months my 4 numbers are facing below issues in service from idea cellular-
1. Frequent call drop,
2. Poor voice quality,
3. Internet connection issues
My numbers-
[protected], [protected], [protected],[protected]

Kindly look into. Customer should not suffer for any...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Kutch, Gujarat, 370421
Website:Kutchh

Dear sir,

Shortly i want to brief that, on repeated request vodafone executives not registed my complain and didn't give satisfactory reply. After 18 min talk from my busy schedule, call was disconnected by vodafone team.

I explained about my problems caused but, very careless reply given. Strict action required. Attaching screenshot of talk....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Vellore, Vellore, Tamil Nadu

Dear team,

With refer to the captioned vodafone mobile number, please i request you to disconnect my postpaid sim card. I'm not using the mobile number but simply doing the payment.in office itself they are providing landline for customer calls.

So please disconnect my postpaid sim card on immediate basis.

Thanks and regards
Jagathambigai r
Axis bank chennai....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shivani Priyadarshini
from Mumbai, Maharashtra
Report
Copy

extremely poor customer service and duping customers and extracting sensitive information

Address:Evershine Nagar,Malad West, Maharasthra, Mumbai City, Maharashtra

I am a consumer of vodafone postpaid service. Based on one of their plans they have given me insurance policy to cover any damage to my phone. A month ago the screen of my phone got damaged. So i raised a claim for the same. The reference number for the same is claim reference no. [protected].

These people have collected all the sensitive information documents like my aadhar card, pan card, my marriage certificate, images of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gopal2044
from Delhi, Delhi
Report
Copy

poor customer service over wrong bill amount.

13th april, 19 - i visited vodafone store at mohali, 3-b2 (Punjab) for changing my postpaid plan of phone number 99*227. Before that i was about to port away to airtel but vodafone people called me up and offered me discounted plan of 299/mnth as 272/ mnth. I was attended by mr. Vivek (Store customer care executive) who raised my request for plan change (Req id[protected]. He also called up vodafone back office executive (Sandeep kaur) for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
from Bengaluru, Karnataka
Report
Copy

call quality and mobile network

It is always the same thing with vodafone. They get worse day by day and their network quality falls way faster than that. I always have bad call quality and mobile data reception. Even with a good high end smartphone, vodafone does best not to let users enjoy lag free surfing and interrupted call quality.
Even with advanced 4g network, there is absolute no betterment of call quality....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dolan pahari
from Kolkata, West Bengal
Report
Copy

i want to get back my incoming call details dated 31.5.19 between 10am-11am

Address:Rabindranagar, Paschim Medinipur, West Bengal, 721101

Actually my call history are deleted. There was a ph no which is very important to me. The no started with 9564 may be, and call coming between 10a. M-11am, dated 31.5.19. I need this ph no. How can i get back this ph no, beacuase the no is very important for mei requested you help me to get back my no.. I would be very thankful i[censored] could. So kindly solve my problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumedh Kadam
from Mumbai, Maharashtra
Report
Copy

replacement sim not activated

Address:Sangli, Maharashtra, 416416

I lost my vodafone sim on 30th may 2019 and i urgently went to the vodafone store for a dim replacement. I got a new sim and the executive said that it will get activated in 4 hrs. But it didn't activated. I visited the store next day and talked to the executive, she said it is on hold from the back end. She mailed someone and said it will be activated in 1 hr. Now this is the next day and still the sim has not got activated. Please look...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smartyn13r
from Andheri, Maharashtra
Report
Copy

network coverage issue

I have 4 vodafone number and 4 different mobile devices all 4g compatible
But still there are severe network issues on the below two locations -
Location 1: kamgar nagar chs, 4 bunglows andheri west, gharkul society, ratan nagar, four bungalows, andheri west, mumbai, maharashtra 400053
Map coordinates: 19.1268395, 72.8207379

Location 2: shakti nagar, old d n nagar, munshi nagar, andheri west, mumbai, maharashtra...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
ntnrk5268
from Dehra Dun, Uttarakhand
Report
Copy

offer not provided after recharge

Hello this is nitin from lucknow.. I had the offer of 398 on my vodafone number which had checked carefully before the recharge... And the offer had 84 days validity with 117 gb data and unlimited calling... But after recharge.. The vodafone company hasn't provided me the validity of 84 days... And they have provided just 70 days of validity... After so many calls and complaint they are not helping me... And saying that they can't provide...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
srinivasmurthy ca
from Bengaluru, Karnataka
Report
Copy

pathetic service from vodafone _ red together is a complete flop show.

Address:Bangalore, Karnataka

Dear vodafone,

Sub : pathetic service from vodafone _ red together is a complete flop show. Why is this nonsense show from voda fone? Against purchase of new connection : [protected]. Looking for ending association with voda fone. Thanks a lot for all your hopeless & worst support as always.

I have been using voda fone no - [protected] from past few years. However have purchased new connection : [protected] @-vodafone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashulk
from Mumbai, Maharashtra
Report
Copy

deactivate number

I want to deactivate my vodafone postpaid connection with number [protected]. As my sim card is lost and i have switched cities so cannot travel to any stores. It tried calling customer care but was not helpful. My phone has been switched off for more than 2 months.

As i am been charged for the sim card without usage request you to look into the matter and get the my complaint resolved...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sayedsadat
from Mumbai, Maharashtra
Report
Copy

customer care executive discounted my call

Address:Godke plot, old hubli, Hubli 580024, Dharwad, Karnataka, 580024

My outgoing calls are discounted while i call to postpaid department they are not picking my call, so i call to prepaid n ask to transfer the call to postpaid or supervisor he is running to finish the call they are there for resolving the problem of customers or what.
My postpaid no [protected]
I called from [protected] to prepaid department,
I need a call back or else i don't need that # service n which i have 8postpaid...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sohailahmad123
from Bithur, Uttar Pradesh
Report
Copy

vodafone is not converting my sim from postpaid to prepaid

Address:Reabareli nirala nagar near degree college chauraha, Raebareli, Uttar Pradesh, 208021

On 18th may i requested to convert my sim from postpaid to prepaid in raebareli vodafone store near degree college chauraha. I gave them money for last generated bill and for first recharge (Inr 249). They told me that within 2-3 working days my sim will convert to prepaid but it's about to 2 weeks and they did nothing.
I'm helpless vodafone store is not helping me.
My phone no. Is [protected]
Sohail ahmad...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy