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Vodafone India Complaints & Reviews

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Last updated Jan 18, 2022
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Vodafone India reviews & complaints(26335)

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Fraudulent transaction happened on my citibank on 20thdec

Its showing rs.10000 billed towards vodafone billdesk.

Please find transaction details below:
Transaction details:purchase subject: mcupos 20dec1215card no.:
5326xxx0xxxx8727 20dec18 121553 vodafone
Billdesk\e 510 crysta ref:[protected]

Card number on which fraud happened: 5326 62xx xxxx 8727
Contact number : [protected]
Attached pan card copy as id proof
Vodafone India customer support has been notified about the posted complaint.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Vodafone India — unable to send port request from vodafone

    I typed port and sent to 1900 to port out from vodafone. But the message didn't send. I tried multiple times without any success.br...
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    We have been using 14 vodafone mobile connection. We lost the sim no.[protected] we gave letter to issue new sim to vodafone store erode 638001on 26.12.2018. Mr. Amarnath cell no.[protected] received the letter and issued a sim. But the sim is not activated till02.01.2019'again we approached the store and a sim has been issuedand sim no.[protected] and still it is not activated. Our concern name is hotel atrium, 382 e. V. N. Road erode 638801.
    Feb 9, 2019
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Jan 09, 2019
    Vodafone India Customer Care's response
    Hi!

    That's not the experience we want you to have. We will get this sorted out!

    Regards,
    Vodafone India
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Vodafone India — deactivation of sim

      My connection is barred since 29 th december 2018. After several complaints and visit to the nearest vodafone store, the problem...
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      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Its a third class service of vodafone india. Have registered a complaint almost 10 days ago regarding not receiving any incoming call/sms. But there is a standard reply from vodafone costumer care/vodafone store that it will be solved on next 4 hour. Highly irresponsible staff of vodafone. Trai should build a mechanism to get costumer feedback and should ban these third class service provider like vodafone in india.

      Sachin sharma
      [protected]
      Feb 9, 2019
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Jan 09, 2019
      Vodafone India Customer Care's response
      Hi Sachin!
      We have made a note of your concern. We'll contact you soon. Kindly help us with your contact details using the following link http://bit.ly/1Q0RlZ8

      Regards,
      Vodafone India
      Outgoing service has been stopped on my vodafone number from 24th november 2018.
      Also i have received a message saying incoming will also be stopped from 4th jan 2019 unless i recharge with a certain amount.

      please give me any solution,

      ajit Borate

      Recharge wrong no.
      [protected] have done this
      Wanted [protected]
      Plz cancel my recharge

      Hi my sim was damaged in nov 18 so i bought duplicate sim in december 18 end and now in my acct. Bal of 23 is available...stll can't make a call and also getting messages on this no. Olz eesolve tgis issue asap.
      Thanks

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      My complain is resolved without any resolution given to me for my number
      I have told multiple times to idiots calling from your vodafone that i am still facing network issues.
      Then why is the complain status is changed to resolve??
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        My Internet speed for download is 1.72 mbps and upload is 3.72 mbps timing 22.20 using Vodafone connection, this is on regular basis. Government should look into the matter. If my problem not rectified I am going to complain through press and media
        My request to company do not fool consumer or do not provide service
        Please solve my problem
        My number [protected]
        Feb 10, 2019
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        Jan 10, 2019
        Vodafone India Customer Care's response
        Hi!

        That's not the experience we want you to have. We will get this sorted out!

        Regards,
        Vodafone India
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          I have been charged by vodafone suddenly to the bill of 2843 rs though i am using the plan of 299 rs and subscribed to bill gurantee service on my mobile number. This is the first time happended with me that the bill amount post unlimited plan is higher than expectation. I am using vodafone since long time even after jio arrival into market, i hav never received bill more than 390 after taking 299 rs. Unlimited plan but this time bill amount crossed level.

          Regards,
          Feb 9, 2019
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Jan 09, 2019
          Vodafone India Customer Care's response
          Hi Ankur!

          We have made a note of your concern. We'll contact you soon.

          Regards,
          Vodafone India
          It is too bad for stopping validity periods, why should not provide any recharge for extending validity one year like jio prime.

          Please provide solution for this otherwise you will lose customers.

          Thanks
          Viswanath
          [protected]
          Rinku Hemant's reply, Dec 28, 2018
          22_1_2019
          Rinku Hemant's reply, Dec 28, 2018
          22_1_2019
          Rinku Hemant's reply, Dec 28, 2018
          22_1_2010
          Rinku Hemant's reply, Dec 28, 2018
          82952632238
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            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            I have corporate post paid connection in the name of State Bank of Hyderabad. I have approached your showroom at Warangal with my Head Office letter, my adhaar and pan card Xerox to change from corporate post paid to individual post paid connection. As my organization is no more.

            I have been provided with new sim Card saying it will be changed after 3 days with approval from your Head Office. and the Official was Mr. Anil Reddy (Mobile:[protected]) who has not given me any acknowledgement.
            but even after 2 months has gone nobody is responding at showroom.

            I am facing difficulty with corporate connection is 1) No bill is provided to me on my Mail or by post.2) My mail is not registering to my number 3)I could not change sim to 4g and without any information fixing the bill for Rs600 to Rs.700 every month by knowing my eligibility.
            I request you to solve my Problem as I am unable to pay the bill from last month and I have been threatening that my cibil will become adverse if I not pay the bill. You can verify I am paying the bill regulary since 5 years it means I have paid 687*60=Rs.41220/- nearly to your company.
            Please solve my problem other wise I constrained to go to consumer forum
            Feb 9, 2019
            Complaint marked as Resolved 
            Vodafone India customer support has been notified about the posted complaint.
            Jan 02, 2019
            Updated by oshrinivas
            When I was asked for Monthly bill to pay the amount. Your showroom manager at abids center, Hyderabad asked me a Authorised letter from Head Office to get the bill. How can a per son can get the letter from his H.O. every month.
            Verified Support
            Jan 09, 2019
            Vodafone India Customer Care's response
            Hi!

            That's not the experience we want you to have. We will get this sorted out!

            Regards,
            Vodafone India
            When I send any SMS it is not going and a message "failed and try again" is received. Is there any issue with SMS service centre number. Kindly resolve. My number is [protected]
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              Dear sir I am instlling in my land sir kabi Vodafone ka tower aata hai kabhi Nahi. Call karte hay too call Nahi lagta hay sir this is my problem call aata hay too Vodafone network chtre se bahr bata hay just like too inform you too instilling tower In my village land.my village people all are Vodafone user please help us okay
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Vodafone India — for reactive incoming and outgoing calls

                Res. Sir

                I amol paydalwar res. Of central town mumbai my cell no.[protected] please my mobile service are started...
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Sms recd from vodafone online recharge of rs.148 as follows

                "hello! Talktime recharge of rs. 148 on 29/12/18 is successful. Talktime received rs.4.47. Gst charged rs.22.58, access fee rs.120.95. New balance is rs.4.81."

                After talktime of 4.81 expended the automated voice assistant is saying i don't have enough balance to make calls.

                I don't know about what is the value of access fees in return. Norhing was there in pack details of rs.148 prepaid recharge in vodafone app.
                Feb 4, 2019
                Complaint marked as Resolved 
                Vodafone India customer support has been notified about the posted complaint.
                Verified Support
                Jan 04, 2019
                Vodafone India Customer Care's response
                Hi!

                We have made a note of your concern. We'll contact you soon.

                Regards,
                Vodafone India
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                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  मैं मध्य प्रदेश जिला इंदौर का निवासी हूं मेरे वोडाफोन अकाउंट में ₹52 होने के बाद भी वोडाफोन कंपनी की तरफ से यह पॉलिसी जारी कर दी गई है कि आपको हर महीने वैलिडिटी के लिए अलग से खर्च करना ही पड़ेंगे कम से कम ₹35 का रिचार्ज कराना पड़ेगा वरना आपके अकाउंट में बैलेंस होने के बाद भी आप की आउटगोइंग बंद कर दी जाएगी मैं इससे परेशान हो गया हूं कृपया मेरी मदद करें मेरा वोडाफोन नंबर है [protected] मेरे अकाउंट में बैलेंस होने के बाद भी मेरी आउटगोइंग सेवाएं बंद कर दी गई हैं
                  Feb 5, 2019
                  Complaint marked as Resolved 
                  Vodafone India customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 04, 2019
                  Vodafone India Customer Care's response
                  Hi Kapil!

                  We have made a note of your concern. We'll contact you soon.

                  Regards,
                  Vodafone India
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                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    I came to know after verifying my vodafone mobile postpaid bill that a value added pack was added to my bill for last 1 year without my knowledge.

                    Vas added : indiagames wwe zone, rappyworld

                    Vodafone has been doing this quite often to other customers as well, they need to stop this nuisance.

                    I want to get refund of all amount charged for value added services in my bill for last 1 year.
                    Feb 4, 2019
                    Complaint marked as Resolved 
                    Vodafone India customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 04, 2019
                    Vodafone India Customer Care's response
                    Hi!

                    Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

                    Regards,
                    Vodafone India.
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                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Vodafone — outgoing calls, data and sms service has been stopped

                      Vodafone have stopped my outgoing calls and text services though i have validity to my sim and despite of having enough balance...
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                      Respected sir/madam
                      I am navin tiwari resident of vill-duhiya po-tarighat dist-ghazipur on behalf of family member (23) & owner of land that vodafone mobile tower is being constructed in our village duhiya. This land is belong on the name of 23 person. Without consent of these person vodafone tower installation is going on. This contract of construction of vodafone tower is given to indus tower. Indus tower office is located at lucknow run by gopal sharma. Kindly stop this installation of vodafone tower with immediate effect. If my complaint is not answerable within time then i had to complain to higher authority. I am providing you some proof of work in attach file.
                      Thanking you
                      Vodafone India customer support has been notified about the posted complaint.
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                        I have 840rs in my prepaid wallet but I am unable to make outgoing calls I have called the customer care for the same they told me that you have to recharge minimum of 35rs as a validity pack that comes with 28 days validity,

                        But why should I have recharge for 35 rs as I have 840 rs as my prepaid balance,

                        Kindly start my outgoing calls as soon as possible or else refund my 84 rs as this is huge amount for me

                        Kindly solve my issue as soon as possible
                        +1 photos
                        Vodafone India customer support has been notified about the posted complaint.
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                          I am prepaid customer of company vodaphone india m and ob number is [protected] west bengal circle other then kolkota. I had ported this while in darjeeling west bengal. Recently i purchased international roaming package of rs 3495 for 7 days by online payment on 23 dec 2018. The transaction id is psm[protected].

                          To my horror no activation could be done by me and vodaphone company sms said my international roaming is activated on 24th hence on reaching dubai on 25th my phone went dead and only wifi of hotel worked, no calls could be made and on return i am sending this complaint as no response of my mails so far by company
                          Vodafone India customer support has been notified about the posted complaint.
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                            Vodafone india has charged me for isd rates where the call was never connected. They have refused to resolve the issue. They...
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                            Dear sir,

                            Yesterday, i tried to online recharge in mobile no.[protected] from my mobile no.[protected].. But is shown failed. Then i did again by idea phone and recharges done successfully. I did payment through net banking of rs.95/- kindly refund the same. Transaction id is below, on dtd.30.12.2018, time 11.30.08

                            Techproce/[protected]/[protected]/trf
                            97.0
                            Vodafone India customer support has been notified about the posted complaint.
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                              I brought a new postpaid sim in two ago. Today it will activated. But i lossed my sim card now. At a road side. Plz... Deactive the sim card.
                              This is my humble request. Mobile number of sim card is [protected]
                              Plz solve my problem
                              My sim card is lossed it have a complete pack is activated. Plz deactive tha sim and vis.
                              I hope you can solve my problem.
                              Thank you
                              Vodafone India customer support has been notified about the posted complaint.
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