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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 220

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P
Prem V'shal
from Hyderabad, Telangana
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deactivate postpaid connection

Address:641038

I applided for deactivation of the postpaid number. After that lots of communication with the customer care agents.I said strictly to her to cancel my postpaid number. After 5 mins i got a mail that “we are glad to retain your services on Mob.No. [protected] through Communication IdC[protected]. “ I haven’t said to retain my number. I just said her the cancel my number. I’m having the full conversation voice record. If you didnt...
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A
ARUNABHA BISWAS
from Kolkata, West Bengal
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otp from bank noy sentr by sms, complaint not, registering low cracking voice.

Address:Kolkata, West Bengal, 700068

Due to above service failure, i failed to do any online banking transaction, can not access to my bank a/c due to dynamic access code not sent by sms, no complaint either registered or not - provided to client, or erased, the back end team confirmed that nothing can be done more. As advised by vodafone, sim was changed from prepaid to post, no result, number port out blocked by vodafone, on demand, the list of otp generated, does not belong...
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P
Pawan Shubham
from Delhi, Delhi
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regarding deduction of money

Address:New Delhi, Delhi

On 15th of may, 2019 the company deducted ₹24 from my main balance without my consent.
When i contacted customer service representative they told me that as my account was having sufficient balance so they deducted without my permission.
I want these companies to stop charging the customers until and unless they contacted for the same to the customers.
I want my money to be refunded into my account balance as soon as...
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N
niteen1315
from Hyderabad, Telangana
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refund not transferred

Address:431122

Sir requesting u to please look into this matter complain with service registration no:[protected] is still not resolved. Promised to resolve by 22nd march. Visited vodafonein store and called customer service lot of times. But vodafone is pathetic. Almost 3 months passed but no help...
+3 photos
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D
Dharmesh Suchak
from Khambhaliya, Gujarat
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sim card not yet active last 26 hour

Address:308,GREENLIFE APPARTMENT, 5,AMRUTDHARA SOCIETY,CHAKKARGADH ROAD,, Amreli, Gujarat, 365601

My mobile/ sim card stolen during training i am stop my mobile service and collect new sim from amreli mini stores but last 26 hour my sim card is not active by company even i visit 4 time in mini store at amreli but they ask me service start today 2 o'clock but my mobile service in not active till know

Pl help and reply

Dharmesh suchak
[protected]...
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Address:Bardhaman, West Bengal, 713204

Today (26.05.2019) at somewhere around 1:19 am rs. 35 has been deducted for entertainment pack however, i didn't activate it. I gave called the customer care and they have mentioned server issue is going on and if any amount is dedicated then it would be refunded. Please note i didn't activate any value added services hence need my money refunded asap. This is very bad and it hampers the reputation of the brand. My number is [protected] and...
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A
Ajay Narwani
from Kanpur, Uttar Pradesh
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inappropriate behavior and wrong information to consumers

Address:130 OLD ANARKALI II FLOOR, KRISHNA NAGAR, DELHI, 110051

My phone was stolen in the month of january and i goes to the vodafone store k - 62, chachi building, krishna nagar, delhi - 110051. I talk to bintey and tell her that i need a new sim ([protected]), she told me that i need to move to postpaid from prepaid if i need the new sim, i told her that if there is anywhere return please show me and she denied saying that it is the company policy. My number was 10 years old i it was distributed everywhere...
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A
Akshay Naidu
from Pune, Maharashtra
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threatening from collection agency

Address:411017

I have been receiving a call from vodafone collection agency.
In regards, to payment of a vodafone number where my number ([protected]) was just a additional phone number. I'm no longer in touch with the person.
I have been receiving calls from collection agency for bill payment of that number. Today i received a threatening call from their agency ([protected]), stating they will block my number ([protected]) and call all my...
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K
kvr556
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing sms is blocked in mobile

Address:603103

From last few years outgoing sms is blocked for my mobile number. I am not using it for any marketing, this is my personal number.
Please unblock outgoing sms as soon as possible. I have checked with customer care several times but no use. Please help us to unblock my outgoing sms. I have contacted vodafone showroom in kelambakkam but they were not able help me in this case....
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A
A_Roy21
from Kolkata, West Bengal
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juice pack is activated without consent

Sir / madam,
My vodafone no. Is [protected]. Suddenly this morning i recieved a message that some 'juicepack' has been activated on my number as per my request and deducted rs. 75 for 15 days from my account.
I didn't make any request for activating any plan on my number. Also while i'm trying to deactivate the service by sending sms or making calls, it can't be done.
I don't want any extra service from you. Please deactivate...
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A
Amanr27
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake company

Is ur platform fake
Plzzz tell me
I have read on quora ur fake
Make spam calls
Is it right tell me
Haaaa why u doing this to many
And u r asking for details
Some of peopl saying me that i m fooll
So what should i do now...
Now u tell me...
I know what to do
But i want to hear from u
At least i wnt to listen what point u have on this......
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S
sanjib@1989
from Ranchi, Jharkhand
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network problem

Address:711411

I am using vodafone network in kolkata province, but it is very disappointed to see that ' no network', voice call service disrupted, fluctuating network single bar to no network and 4g service is like to see full moon. Literally it is going on for last two month and still running on. Complaining in customer care they just telling about network maintenance and repeating like parrot. Call drop is like regular thing. I am already in 399 package,...
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N
Narasimhareddy1976
from Bhimunipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card registration failed

Address:Hyderabad, Telangana, 500062

I am a Vodafone customer for the past 12 years. I requested for post paid to prepaid conversion. I have done everything as suggested. It is giving sim card registration failed and customer care is not at all able to help me. I did a recharge of 495 to see if it works, but no use. Now I am not sure what to do.
I had called Vodafone customer care more than 10 times.
I raised request on 16 may 2019 and today is 23 may 2019, till...
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P
pratik150692
from Nashik, Maharashtra
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extra 100 in the name of other credit/charges

Address:Pune, Maharashtra

Our whole family has been using Vodafone network for almost last decade.
I'm using postpaid from equal amount of time while other members use prepaid.

I have opted for an unlimited plan of ₹699/- and bill amount expected per month is approx. ₹846/- as per the employee when asked while activating this plan.
Almost every 3 months, the company adds an extra charge of ₹100/- in the bill under other credits/charges.br...
+1 photos
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V
Vandana Thaker
from Mumbai, Maharashtra
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very poor in house network

Address:Kolkata, West Bengal, 700026

On 9th april 2019, one the vodafone exe visited my house and removed an indoor repeater which was installed, promising that he will visit again in two days and resolve issues raised due to this (If any). Since then i have been calling up the customer care and registering my complains of very poor in house network. But in vain. Only once their exe visited my house, checked and also commented that indoor repeater has to be re-installed to get...
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R
Rinkesh gandhi
from Mumbai, Maharashtra
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complaint against plan change without confirmation of mob no 7802007301

Address:62ab shivparvati krupa soc near vidyakunj school jamalpore navsari..396445, Navsari, Gujarat, 396445

Dear team,
I do existing client of vodafone... And my mobile no is [protected]...
In this every month my bill was raised abt 120/- rs as i had applied package with 99/- rs + gst... So i had paid every time abt and around 120/-...in between also some bad experience accured with vodafone as some time they are charged for internet and some time charged for any other benefeets like astrology and caller tune and cricket scores...br...
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B
Bublotao
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call waiting does not work

I'm using one plus, with dual sim.

One is airtel and the other is vodafone. For my vodafone the call waiting doesn't work, but it works for my airtel. Please help me sort this out.

The vodafone sim i use is critical and registered for everything, all of a sudden it stopped working for call waiting, i would really appreciate it if it's resolved on priority.

Please help me on this....
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H
Habeeba wazid
from Mumbai, Maharashtra
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packs activation without permission

Address:Mumbai City, Maharashtra, 400614

Complaint against vodafone for activation o[censored]nnecessary pack without my consent.
Below pack is activated without my consent on 14/05/19-08:55:05
Pack name : dindo_games_50.
I am sure i have not downloaded or clicked any link during the said time.

I have tried to contact them many times but received no satisfactory response from them in this regard.

Do the needful for rectification...
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L
Lovearnab
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incorrect billing

Address:11008

Incorrect charges applied on my bills for the period 20th apr to 19th may 2019. Requesting reversal o[censored]nnecessary elements pumping the bill. To elaborate, the only monthly plan i have requested to keep active is for inr 399.00 where as vodaphone has charged me international & domestic roaming for inr 8000.00 each anf further a international roaming package of inr 6000; these all are inspite of my payment of inr 8500.00 last month. This is...
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T
tridibsen
from Gurgaon, Haryana
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billing against 9811330362 given for deactivation on 28/2/2019

Address:New Delhi, Delhi, 110070

The subject mobile no.was given for deactivation at vodafone office, Mahipalpur, New Delhi on 28/2/19. Outstanding amount of Rs.160/- was paid in cash towards settlement. However we have been receiving bills every month and have sent mails on 21/3/19, 21/4/19 and 21/5/19 to vodafonecare.[protected]@vodafone.com explaining our situation but have not got any response. We have also explained our case over phone whenever we received a payment reminder...
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