Vodafone India Complaints & Reviews

I want to deactivate my vodafone postpaid connection with number [protected]. As my sim card is lost and i have switched cities so cannot travel to any stores. It tried calling customer care but was not helpful. My phone has been switched off for more than 2 months.

As i am been charged for the sim card without usage request you to look into the matter and get the my complaint resolved

My outgoing calls are discounted while i call to postpaid department they are not picking my call, so i call to prepaid n ask to transfer the call to postpaid or supervisor he is running to finish the call they are there for resolving the problem of customers or what.
My postpaid no [protected]
I called from [protected] to prepaid department,
I need a call back or else i don't need that # service n which i have 8postpaid nos of vodafone all those i will change to other service provider like airtel.
There is not a big issue of disconection calls of that no,. The issue is why your executive didn't understand my problem n why he discounted my call while i m asking for transfer

On 18th may i requested to convert my sim from postpaid to prepaid in raebareli vodafone store near degree college chauraha. I gave them money for last generated bill and for first recharge (Inr 249). They told me that within 2-3 working days my sim will convert to prepaid but it's about to 2 weeks and they did nothing.
I'm helpless vodafone store is not helping me.
My phone no. Is [protected]
Sohail ahmad

Hi Team,

I am using below 2 numbers in Vodafone:

[protected]
[protected]

I raised a complaint against my wife's number [protected] for network related issue since 4 months back, it has not been resolved till now after raising multiple complaints about it.

So I decided to port this number in Airtel, after which I got a call from Nanak Chand ([protected]) and he promised that my issue will resolved and I will get a reversal of 300 Rs on the bill, which has not been done till now.

His phone is mostly switched off, and whenever he picks the phone, he refuses for the money reversal as promised. I have raised this issue multiple times with Vodafone, but I am not getting any kind of help from them.

Please check the screenshot of the message I got from him.

Request you take an immediate action against him, so that they cannot make fool of other customers.

Kindly reach out to me on [protected] for any further clarification.

Regards,
Nitin Gupta
[protected]

Vodafone india has blocked my incoming services for the second time for not recharging my phone. This is straight up bullying and abuse of power they hold. This is my second complaint on this forum regarding the issue.

As a reply, they ask you to call the customer care number which itself is very stressful and take up hours of my time and yet they won't start your services.

They want me to recharge for for unlimited combo which costs minimum 200. Which i dont want too.

The option to recharge my phone or not is my decision and they cant just block my incoming calls. I dont recharge my phone because i dont call anyone, that doesnt gives them right to block my number.

I request you to take strict action against them and help me restart my number.

To vodafone: i will take the matter to consumer court if you fail to start my number by tomorrow. I have proof and im well within my rights and will seek fair compensation.

My prepaid sim deactivated by vodafone saying that i didn't recharged it for 90 days. That is my personal number and am the customer of vodafone for more than 10 years. Now they are saying there is no option to activate my number as it is the rule of trai. When i was taken the connection the offer given by the company was unlimited. Now they cheating the customers. I am ready to recharge but now they are saying that i cant recharge also. Due to this i lost many valuable messages related to my profession and other personal contacts. Even my banking is now stuck without communication. I want my number back immediately. Vodafone is responsible for this. Please solve this issue within 24 hours. Otherwise i will move to court against vodafone kerala.

Today morning at 8:54am i received a sms stating that-
"hello! Entertainment pack is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of rs 35 has been deducted."
It's very dissapoibtibg as i have not requsted for any vas packs. I want my rs.35 back immediately for my prepaid number [protected].
Deactivated the entertaiment pack by sending sms but did not received the money back.. I want the money back soon.

Vodafone network company my areas all sim sales points shop front 4g network name board advertisements seen,

This vodafone advertisement i hope recharged rs.509 4g unlimited voice call & 1.5 gp 4g data plan.

After vodafone company not provided 4g and 3g data and voice call services also. This area 2g network available.

I am fooling for this vodafone advertisement hope and my money totally wasted.

Vodafone network per day every voice call automatically disconnecte to week signal& heavy hanging network problem in tamilnadu, overall tamilnadu fully maximum 2g network signal also not connected.

This vodafone network is not comfortable 3g&4g smartphone network. Vodafone all network advertisement is fake, fooling around all people money.

Already my complaint number is[protected],[protected] still now service totally:0,

I am getting continues calls from following nos

[protected]
[protected]
[protected]
[protected]

daily 60 to 70 calls

Why they call continuesly without reason.

What is my rights to get them on track

my mobile no is [protected] l

I have attached one screen capture from my mobile for your further ref. and genuinity

Thanks

Waiting for postive action

Mitul

Hi this is vishukumar hosamath.. (Mobile no - [protected]) i was closed vodafone postpaid connection.. And it has been completed 45 days period. But still now i am not getting my security deposit amount of 2 connections. 800 rs.. And even my adress is also correct.. They have mailed me with checq number also.. I am attaching that mail to you.. So please follow up and refund my deposit as soon as possible.. Please sir..
Thankin you..
Yours
Vishukumar s hosamath
#114, adishakti colony, madihal
Dharwad-580006
Mob-[protected]

My tel no [protected] was disconnected by me personally going to the vodafone pm road gallery on 22nd feb, 2019 vide docket number [protected].
Was given to understand that the number would be disconnected in 7 days by then..
Am shocked to say that have been getting 50 plus calls a day fro vodafone representatives and messages threatening to disconnect my other mobile numbers for non payment of dues until april 2019..
How can i pay dues for march and april when my phone is disconnected from feb 22nd..
Need closure to this very quickly
Regards
Vimal
[protected]@gmail.com

Vodafone india has charged me for activation o[censored]nnecessary weekly packs without my consent. Many such packs were activated. The most recent one is as follows:

25/4/19- dindo_games_50 rs. 50/-

I tried to get i resolved by coordinating with vodafone customer care but its of no use. They are continuously telling me that i must have downloaded this by clicking on some pop up which is absolutely absurd.

I haven't downloaded or installed any such stupid games of yours.
I want a refund for this!!!

I am going to long tour
I get the the room
Room cleaning theft my fhone
Please co operate the my preblem
Please solve my my problem
Please claim my theft fhone
My phone model samsung note 9
I already get the vodafone red plan
I am this time out of mumbai
After 2 days i come to mumbai
I already registered police complaint
I come to mumbai again complaint my area...

I have been getting bills as per 399 postpaid plan from Aug 2018 onwards whereas I was given 299 plan and I have visited store several times and also over the phone, informed about the discrepancy of the bills raised but no action has been taken yet and now my number is suspended because of non-payment.Kindly help for this matter urgently as Vodafone is not resolving my issue even after approaching many times now.

I'm using this number [protected] from last few years. on 25th may I got a message of my balance deduction. today I'm calling to your customer care for this purpose. Telecalling agent Mr. Sujoy Roy received the call. I'm tell about balance deduction & request for refund my balance. He informed that a caller tune service activated in this number. So, I request him to refund my balance but he was very rudely behaved with me and use rough language and argument for this matter.
I'm very disappointed for your service. I'm request you to solve this matter as soon as possible. And I hope my balance was refund as soon as possible.

Hi i am from pune maharashtra a retailer in camp area i am receiving service from munot sons but from quite some time there are issues which are not getting solved like, heir salesman doesn't have any balance, they take cheque but still i haven't received the balance all the concerned person are useless.

And there is no asm or rsm visiting our outlet to share the complaint

Hi team

There is bad signal in west marredpally telangana and even after repeated calls no resolution
The ticket is closed with status resolved
Please advise what is that is rectified and how is that your team is resolving status without doing anything
Below ticket was closed

Hi, your complaint dated 24-may-2019 12:17:03 pm with reference no.4-[protected] has been registered. We assure resolution by 28-may-2019 12:21:55 pm. Happy to help!

Dear team / ceo sirji,

I am writing this mail in regarding to u r bill concern to which was raised by to me as an user to your services, as i now i am writing this a story which i faced today in your store at,

Kalyan west opp to kalyan railway station,

As i visted & got the token nos & have visited the cco - madam joytsna madam my token nos was 244. As madam did my concern very well to convert my postpaid to prepaid as i wanted to

Do but they told that it will take 3 to 4 days... As one madam said we can't do like this it will take time for 3 to 4 days but how i requested to joytsna madam & she stated doing but one of the
Madam said why u r doing now... Don't do now otherwise the call will not count... U do after two days then that call will also will be counted.

Now the big story stands behind me that how you will happy to know that what ever was out standing which you billed to me that i have clear the due with pai & paise paid to you & for u r reference i have attached the bill also u can confirm from u r store.

But now i want to make u r attention to u for the cco - or he told that i am manger - mr. Atul sir.. I went to him & told i want to covert my postpaid to prepaid & i have paid all the dues which was raised by you & i told him all the things that happens to me & he started with very very loud noise & indicating that make fear to the customer as he reacted like bhai - giri - wording was there in his tone & told me that 'jaa tere ko karna hai kar le"... Now my concern is that is this you all behave like this to the customer... Ceo sir please i want single line answer from you that what is the action plan & hope that you will be happy that as an customer i have paid all the due as concern to me.
I want action to be taken on mr. Atul... How he behaved like this with the customer.

Reg
Surendra
[protected]

Dear team,

I had applied for a claim under vodafone mobile shield for my damaged device in the month of march. These people had asked for lot of documents and made me run for two months and given lot of false promises stating that once the claim amount is approved i can repair my mobile on my own and post that i can give the repair estimate which will be paid back to me in few working days.

I followed the complete process and now the customer care person is telling me that the over all device got depreciated and they want me to send my device for which they will pay 25k for a device which i bought at 89k where as the market value of the mobile is higher when i checked in i phone store.

You people had given me an immense stress, wasted my productive time and made me run here and there by giving me false information without explaining me properly and end of the two months you totally talk about depreciation which was not explained to me in the conversations of customer care on which there are recordings.in my last conversation the customer care executive rita had connected the call to one more gentle men who had abruptly cut my call by asking me to wait since he was not able to give explanation.

I have spoke with my advocate to file a case in consumer court for compensation for giving me so much stress and wasting my productive time for this two months.

Kindly get back on a positive solution to this issue or i will go to any extent to get all the compensation for wasting my complete time and stress given to me all these days through such a worst customer service team.

Yours truely,

P. Premkumar,

[protected]

Why without any intimation rs 24 have been deducted from my account? As per trai, if there have not any active service pack then service provider will
1. Inform first to the customer,
2. After few days they will stop outgoing calls,
3. After that they will stop incoming calls and
4. After 90days they will stop the service..

But 1 day after the validity expired without any intimation rs 24 were deducted from my account? Please refund my balance