Claimed

Vodafone India Complaints & Reviews

1.8
Last updated May 7, 2024
Complaints 27111
Resolved
9561
Unresolved
17550
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 221

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Habeeba wazid
from Mumbai, Maharashtra
Report
Copy

packs activation without permission

Address:Mumbai City, Maharashtra, 400614

Complaint against vodafone for activation o[censored]nnecessary pack without my consent.
Below pack is activated without my consent on 14/05/19-08:55:05
Pack name : dindo_games_50.
I am sure i have not downloaded or clicked any link during the said time.

I have tried to contact them many times but received no satisfactory response from them in this regard.

Do the needful for rectification...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lovearnab
Report
Copy

incorrect billing

Address:11008

Incorrect charges applied on my bills for the period 20th apr to 19th may 2019. Requesting reversal o[censored]nnecessary elements pumping the bill. To elaborate, the only monthly plan i have requested to keep active is for inr 399.00 where as vodaphone has charged me international & domestic roaming for inr 8000.00 each anf further a international roaming package of inr 6000; these all are inspite of my payment of inr 8500.00 last month. This is...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
tridibsen
from Gurgaon, Haryana
Report
Copy

billing against 9811330362 given for deactivation on 28/2/2019

Address:New Delhi, Delhi, 110070

The subject mobile no.was given for deactivation at vodafone office, Mahipalpur, New Delhi on 28/2/19. Outstanding amount of Rs.160/- was paid in cash towards settlement. However we have been receiving bills every month and have sent mails on 21/3/19, 21/4/19 and 21/5/19 to vodafonecare.[protected]@vodafone.com explaining our situation but have not got any response. We have also explained our case over phone whenever we received a payment reminder...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitheeshnandhu
from Kayankulam, Kerala
Sep 1, 2021
This thread was updated on Sep 1, 2021
Report
Copy

error - data usage alert

My mobile data services stopped all of a sudden. The sim shows 4g signals but the internet is not working. I keep on getting a notification to sign in to vodafone in and when i try doing so it redirects me to "sign in to network" screen with this url: http://180.179.77.11/data-usage-alert and shows the message -

Data usage alert

As per regulatory norms, internet service has been stopped after pack quota/validity....
Helpful
30 other people found this review helpful
30 found this helpful
4 Comments
Report
Copy
B
balaji motors 123
from Kolkata, West Bengal
Report
Copy

cancel my vodafone postpaid mobile number

Address:41B DIAMOND HARBOUR ROAD, THAKURPUKUR, Kolkata, West Bengal, 700063

Dear sir
we are using a group no [protected], which is invalid, and its bill are being generated on regular basis, please cancel our connection of this number and help us, or give us the email no through which we can cancel this number
our company's name is Balaji Motors, email us at [protected]@balajihero.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abisgreat
from Mumbai, Maharashtra
Report
Copy

no 4g network

Address:11/B, AC Banerjee Lane, Kol-10, Kolkata, West Bengal, 700010

Vodafone kolkata appellate officer shri arnab som is replying deliberately without arranging a visit of tech team that "max optimization has already been done".

But in reality, i am still suffering for 4g network bitterly. Mr som has been very casual regarding this matter. Just replying casually.

6. My service request ref no. Is 3-[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
F
Firdause Shapur Mehraygan
from Mumbai, Maharashtra
Report
Copy

fraud

Address:400104

1. That I have been availing of cellular services from Vodafone company as a “postpaid customer” since the past more than 15 years.
2. That vide email from “vodafonebill.[protected]@vodafoneidea.com” dt. Fri. Apr. 26, 6.50 PM you raised a bill of Rs. 54, 936.32 ps. for Rs. 54, 936.32 ps. which is a false and bogus charge in consequence of the crimes committed by Vodafone.
3. That Vodafone has a criminal strategy made to fleece...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Corpcare

Hi. I am having corporate connection.
Issue - i am given option for plan change by phone some 7 months back.
I wanted to change my plan after completing the 6 months bill, but without my notice the plan got extended and i started getting messages to pay amount as per renewed amount.
Request to waive off additional charges as i want to opt for different plan and not use the 6 months plan which...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mehulshah2507
from Mumbai, Maharashtra
Report
Copy

network issues - complaint multiple times but no one seems have answer to it.

Address:Mumbai City, Maharashtra

Hi,
My mobile no. Is [protected]. I have raised the network complain so many times but seems its not getting resolved. Please have a look at my records to get the list of complains.

I work from urmi estate, lower parel, and we have got boosters in office but those boxes seems dummy. Since the merger with idea network has gone worst. Its not only about office network, even if i am outside in open the network is so bad...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aarush Rabha
from Mumbai, Maharashtra
Report
Copy

unable to set callertunes

Address:Jorhat, Assam, 785001

Its been 8 or 9 years that iam using Vodafone, but believe me no matter what i did i failed to set a Callertunes in my number(+91 [protected]) i tried through messaging 55655, i downloaded the Vodafone Callertune app, no matter what i did not just one particular song but any song, i just couldn't, every time i did the end reply message that i recieve is this

We are unable to process your request right now. Any inconvenience...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SoumajitC
from Gurgaon, Haryana
Report
Copy

deduction from my main balance without my permission

R/sir,
I am a customer of vodafone. In 10th May Rupees 99 deducted from my main balance without my permission. I contact to customer care and lodge my complain with docket no[protected]. and after very negative respond form Customer Care then i contact to National Consumer Helpline and lodge complain with docket no- 1326593.
so i request to you that please refund my money of Rupees 99....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nepalmaity
from Kolkata, West Bengal
Report
Copy

call failure

Address:AE-67, Newtown, Kolkata, Kolkata, West Bengal, 700156

Living in Newtown like area and not getting 4g coverage and getting call drop in every call is highly disappointing. Tried calling the Vodafone customer care. No solution given.
I am facing a lot of issues while using this network. The price they took for 4g services is high but here 4g network is unavailable. And the call failure is a daily matter now.
Calls getting dropped in the middlebof my important meeting giving me a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nandhaselvakumar Murugasamy
from Mumbai, Maharashtra
Report
Copy

duplicate sim

Address:102, Pothupatti, Dindigul, Tamil Nadu, 624618

I lost my sim card and it is in my father's name. But he is in abroad. I need to get the duplicate sim but representatives are asking the corresponding person to come in order to get the sim. Since he is in abroad, how can i get the sim?

When the same thing happened in bsnl, they agreed my proof having my father's name in that and gave the new sim. But in vodafone only representatives are not agreeing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayuresh Shirodkar
from Panaji, Goa
Report
Copy

international roaming deducted without requesting

Address:403507

International roaming has been activated and 99rs deducted from my prepaid balance without me requesting. My number is [protected]. Please put back the money to my balance. This is such an injustice. I would like this the 99rs to be credited asap.

I should have been intimidated by vodafone regarding the deduction, which wasn't done.

Number: [protected]

Please do the needful asap.
Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RinkuGajera
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid 249 plan activation

Address:Kaggadasapura, 560093

Hello,

I am extremely upset with the service given to me by the self-proclaimed "world leading communication company" like yours. I went to your store in kaggadasapura bangalore yesterday afternoon, few hours after landing and jetlagged from 30 hours long flight to get myself a pre-paid connection. I was told that i need to pay 249 rs., which i paid in the first visit and received a sim card. The customer care representative...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naveen arora
from Lucknow, Uttar Pradesh
Report
Copy

misbehaving from your staff mohd., shoeb mob no. 9721980180 05227171036

Address:Lucknow, Uttar Pradesh

Aapke staff mohd. Shoeb [protected] number hai ne hmse apney mob no [protected] se hamarey milaye number [protected] pr 16-05-19 ko dophar lagbhag 2 baje per hmse misbihave kiya aur hmse bagair puche number bund krne ka request dal dia mera y number mera business ka number hai jo lhbhg 1000 dealers ke pass hai jissy mujhe mentaly disturbence huaa sham 6 bje uska fone aya ki hmne request cancel ki hai
Aap uske khilaf action lijiye verna...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
krishnagaikwad
from Pune, Maharashtra
Report
Copy

bill complaints 7387876970

Address:shivane pune, 411023

Dear sir,
I am shrikrishna babasaheb gaikwad my postpaid mobile no [protected]

I have paid my last bill months of jan 19 & that time i was change my monthly postpaid plan 399 converted to 125 rs but my new bill generated 3363 rs.

There is activated 999 plan without my permission
Pls take it my complaints & do the needful as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sijamol mj
from Delhi, Delhi
Report
Copy

wrong charges against vodafone bill

Address:121004

I have received vodafone postpaid bill yesterday in which i was charged 238 rupees in value added services section for making a special call on 51717 and talked for 17:10 mins.

However, i never made such call and i never talked with anybody for such long duration. You can check my past bills.
I have checked on internet many peoples have complained about this billing on the name of special call 51717. I am collecting...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RoshanTaunk
from Bengaluru, Karnataka
Report
Copy

payment issue

Address:R7D,KOLTE PATIL LIFEREPUBLIC,1406 FLR, MARUNJI,HINJEWADI,OPP ANISHA GLOBAL SCHOOL, Pune, Maharashtra, 411057

Hi Team,

I have requested to port my number from Vodafone ([protected]) to JIO. On same day 28 March 2019, i have done the payment of my vodafone postpaid no [protected] through vodafone store.
I have the receipt no and transaction details.

TID:[protected]
Tracking Number: [protected] 7387
Client ref. id: [protected] 6175
Transaction time : 28 Mar (Thu) 7:40 Pm.br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SaumyaU
from Mumbai, Maharashtra
Report
Copy

internet issues with vodafone prepaid number

Address:Mumbai City, Maharashtra, 400066

I have been using a vodafone prepaid number for nearly 7 years now. The internet pack (3 gb 4g internet per day) i have subscribed to gets exhausted quicker than usual. The maximum usage of the internet on my phone is usually done between 10.30 pm to 2 am. Since the daily internet quota gets refreshed everyday at 12 am, i receive a credit of 3 gb 4g internet at 12 am. However, since i'm continually using my internet hotspot without a break,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy