Vodafone India Complaints & Reviews

I am trying to send message to 1900 of port but it shows failed i tried no. Of times but couldn't work but i am able to send messages to another numbers. Customer support of vodafone is useless. The don't know the solution. They only note complaint but no solution. It's been 5 days since i am calling them like a stupid and the think that customer is stupid. They don't value their customer.

On 15/05/2019 I mistakenly recharged my vodafone number 2 times . The recharge was of 399 . So I need help related to it .. please if it is possible refund it or double the expiry date .
If refund is jot possible so please try to increasing the expiry date as 399 is not a small amount .
Fast reply will be appreciated .
Thank you

I have lodged compliant for network issue at my place complain no[protected] date 03.05.2019 till date they have given any solution for this, tell that day by day you will get the network, but not giving the time frame to resolve the issue, If I say have patience your bill will be paid day by day then

Hi,

My Vodafone number was blocked 2days back informing that I did not have sufficient balance(minimum balance of Rs. 35/-).
I recharged for Rs.50/- twice yesterday. But still my incoming and outgoing services are not re-activated even after 24hrs.

Mobile: [protected]
Email: mohan.[protected]@gmail.com

Thanks,
Mohan...

Numbers : [protected] and [protected]

Dear sir,
With due respect i want to inform you that i am using this vodafone numbers last 5 years. Many times i have complained for call drop issue and network problem and even sent email to appellate kolkata and to corporate care. According to the request network teams visited my location 7 times. But till now the problem is just same. Informed my nearest vodafone store (Address: jessore road, subodh bhawan, 13/9, dak bunglow more, hirdaypur, barasat, west bengal 70012). But no action has been taken. Getting call from appellate agent biswajit maity who informed me that network problem in my area is not possible to resolve as it is under low coverage zone. And even he behaved rudely for sending email again and again. He suggested me to port out from vodafone. Is this your service sir?
N. B: complained to consumerhelpline.gov.in and my grievance number: 1279194.
For any discussion you can call me on [protected]

I had been its customer over ages more than 20 + years they suspended my number due to any stupid reason without any prior notice that would annoy any normal human being. It has been my worst experience as this number belongs to all my financial, personal and business institutions which is dependent on otp based operations now a days. I am helpless.. Please never choose vodafone as your network operator. I have talked to customer care but they told me that your number[protected] has already been closed by your another number which is postpaid number is[protected] but from today to last 10 days it has already been closed how is it possible that that number[protected] is closed my number[protected] whether that number[protected] has already debarred from last 10 days from today.

Thanks and regards
Virendra bachhawat
16th of april 2019
[protected]

Mobile #- [protected]
In my bill generated on 15th may i can see one time charge of inr 1198. I have never requested to activate iroam free package on my number. I have made one phone call and 2 sms on international roaming and never asked to cap my bill. Why this was auto activated when i never asked for.

I will pay only for usage (1 call and 2 sms) and not capped package amount. Rectify the bill.

Vodafone cx since 2007. My voda #[protected]Lifetime postpaid-0 rental plan) has been upgraded to red basic inr 299 without my consent. No call, no msg, no email from voda regarding plan change. Wrote 2 emails to "vodafonecare. [protected]@vodafoneidea.com" but no response. On top of that, there is no voda network in my locality. Why should i go for 299 plan, when i can't use the network.
Now that i have not paid the bills, they are sending me emails again and again.
For a bill payment, they can send emails, but for plan upgrade, they can't send an email. And they also know that there is a network problem.
I called cx service twice. They did not do anything.
What i want is, the old bill as per my old plan, waive off the new bill and i will convert it to prepaid.

Regarding mobile no [protected] in vodafone postpaid rajasthan, in my current bill plan voda add 97 rs extra of VAS service, although i never requested for such service, and no such service was also installed in my phone, when contacted customer care they replied in careless manner and said me for wait for generation of bill, but they didnt reduce my unfair amount, take strict action against vidafone

Hi
First of all kindly check all attachments.
We have 18 vodafone corporate number with customer no[protected].
Our last bill amount is-6877
We already gave cheque for that amount at 06/05/2019 at vodafone center-Bodakdev branch ahmedabad.
The cheque is deposited at 8th May 2019 .
10th May was the last date of payment.
Eventhough we already made payment but process not continue from vodafone end so we are not eligible for late payment penalty.
They send us lots of reminders, we also have bank statement which clearly shows that cheque was deposited to vodafone account.
We made 3 complain through mail and two times via call but still we have on same position.
They said us that go to vodafone center with your bank statement, we also did it 2 times but no change in the situation.
What will we do now?

CHEQUE DETAIL
C/O Neighbourhood Motors
Cheque no-159805
Union bank of India-Bodakdev branch
Deposite date-08/05/2019

Dear sir/madam,

Please check the trailing various reminder mails against which i didn't get the resolution for my raised complaints till now.

Can you please update me the status for my following raised complains:

1) what action has been taken by idea against their cheated employee (Ms. Renu)?
2) what is status for migration of my mobile number ([protected])?
3) when this mobile number ([protected]) will convert from postpaid to prepaid?

Please sorting out these queries otherwise i will have to port my mobile number ([protected]) into some other operator because of your cheated employee only.

Regards,
Vineet agrawal
[protected]
[protected].

— forwarded message —
From: vineet agrawal
Date: wed, may 15, 2019, 2:59 pm
Subject: reminder 7: cheating, fraud & misguided by the idea executive_complain
To:
Cc:,

Reminder 7!!
— forwarded message —
From: vineet agrawal
Date: mon, may 13, 2019, 8:37 pm
Subject: reminder 6: cheating, fraud & misguided by the idea executive_complain
To:
Cc:,

Reminder 6!!
— forwarded message —
From: vineet agrawal
Date: sat, may 11, 2019, 9:15 am
Subject: reminder 5: cheating, fraud & misguided by the idea executive_complain
To:
Cc:,

Reminder 5!!

Dear sir,

This is very really surprising to see that even after sending so many reminders i didn't get the resolution for my raised complaints till now by the idea company.

Can you please update me the status for my following raised complains:

1) what action has been taken by idea against their cheated employee (Ms. Renu)?
2) what is status for migration of my mobile number ([protected])?
3) when this mobile number ([protected]) will convert from postpaid to prepaid?

Please sorting out these queries otherwise i will have to port my mobile number ([protected]) into some other operator because of your cheated employee only.

Regards,
Vineet agrawal
[protected]
[protected].

— forwarded message —
From: vineet agrawal
Date: thu, may 9, 2019, 2:29 pm
Subject: reminder 4: cheating, fraud & misguided by the idea executive_complain
To:
Cc:,

Reminder 4!!
— forwarded message —
From: vineet agrawal
Date: wed, may 8, 2019, 3:13 pm
Subject: reminder 3: cheating, fraud & misguided by the idea executive_complain
To:
Cc:,

Reminder 3!!
— forwarded message —
From: vineet agrawal
Date: tue, may 7, 2019, 6:04 am
Subject: reminder 2: cheating, fraud & misguided by the idea executive_complain
To:
Cc:,

Reminder!!
— forwarded message —
From: vineet agrawal
Date: mon, may 6, 2019, 1:50 pm
Subject: reminder 1: cheating, fraud & misguided by the idea executive_complain
To:

Dear sir/madam,

Kindly update the status of my trailing mail.

Regards,
Vineet agrawal
[protected]
[protected]

— forwarded message —
From: vineet agrawal
Date: thu, may 2, 2019, 5:26 pm
Subject: cheating, fraud & misguided by the idea executive_complain
To:

Dear sir,

I am a postpaid idea customer and i have a big trust on idea services. This mail is to highlight a cheating, fraud, misguided issue done by idea executive which i am facing and for which i have already registered complain on idea complain section.

Actually i had received a call on my mobile ([protected]) from idea executive (Mrs. Renu - [protected]/[protected]) on april 1st week regarding “addon” to any family mobile number and she told & confirmed me that i will have to pay only your post paid bill as you are paying currently and your addon mobile number will work as “free of cost”. Then i said ok and i have given my another mobile number ([protected]) which was pre paid earlier. She told me and confirmed me that your postpaid plan will not be changed and your bill will be remain same as you are paying currently hence after lot of efforts she has added my another number with my mobile number.

Now april month’s bill has been generated (01.04.2019 – 30.04.2019) which having a high amount compared to which i was paying earlier. When i checked the breakup of the bill, it is quite surprising & shocking to me that now my another prepaid number ([protected]) has been converted into postpaid number and it is under a different high value postpaid plan (Nirvana 399), which i was never communicated by her earlier.
Only to covert prepaid to postpaid plan and sell the nirvana 399 plan, she has done this activity, which i was never expected from her. She has completely washed out the brand value of idea in front of me.

Now i want proper action should be taken against her and migrate my mobile number ([protected]) from my main number ([protected]) and convert it from postpaid to prepaid as it was earlier. Otherwise there is no option for me to port my idea mobile number to another operator (Airtel etc).

Regards,
Vineet agrawal
[protected].

I am getting calls from various numbers of vodafone and using in polite language and harassing my mother in law and daughter
The bill amounts is 2789 but calling and saying that the bill amount is 3921 some are saying 1500. I won't pay the bill untill the calls don't stop. I have also extended this complaint to vodafone mr sameer and no help from him as such.

There is no internet speed in our area even if it is 4g network. Its only less than 10kbps. Why there is such a problem in 4g network. You are jusy fooling the peoples nothing else. I think its waste of taking an unlimited pack in this slow network. Nowadays your service is also not good. If it continues the same i will be looking for other service provider... Same as airtel

I am a vodafone customer, made a recharge of talk time Rs.399/- on 12.05.19. In reply rec'd a msg from Vodafone 0nb12.05.19, 8.39 PM -
" Talk time recharge of Rs.399/- is successful. Talk time rec'd Rs. 3.49./- GST charged Rs.60.86/-
ACCESS FEE Rs.334.65."
Now it is my request to "Vodafone Customer Care" to explain why even after deducting GST of Rs. 60.86/-
Rs. 334.65/- has again deducted as Access fee..?
Please sort out the matter at the earliest and help a Senior Citizen.
Thanks.
[protected].

This is in regard to mobile number [protected] with which my email id [protected]@gmail.com is associated and the number is not mine. I dont know how they activate the number without confirming whether the same related to owner of number or not.

I have already register my complaint with vodafone but no response came from there side.

I donot know what to do further so please help out.

I have applied for migration of one of my postpaid connection to prepaid.
Nothing happened since 8 days. I submitted required documents to near vodafone store 4 days back. Different answers from call centers.

1. Mesage p2p to xxxxx, you will get the call within 48 hrs.- why 48 hrs.
2. Submitted document - your prepaid connection will be activated 48 hrs.-ok
3. Call to call center on 13th may - sir, there is a technical problem hence connection will be activated by 48 hrs or earlier.

We are living in 21st century, why 8 bloody 8 days required for migration. Seems vodafone having lack of advance technology.

Dear sir,
Iam not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to airtel... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
By speking to custmer care for solution... They keep giving non sense / irrilavent solutions: -

1. I did not recharged my mobile, as for as company rules so outgoing sms barred... But monthly iam recharging
My mobile not less than 150rs.
2. I suppose to change message centre no.- did the same but no result...
3. I have to change the handset - tried but no result...

Moreover the custmoer care representatives not available for 3 days, n they are are not giving a chance to spk...
Plz help me...
- suryabhan yadav
Vodafone mobile no. - [protected]

Dear sir
My mobile number [protected] have a big issue about the internet even when i receive a call also there is no clear voice im using this sim since 10 year now im facing a problem because of this issue im unable to contact my my near onces i can contact them only on (Whats app) or social networking application.
Kindly solve this issue asap
My gmail id [protected]@gmail.com thanks
Priority (High)

Dear sir,
My vodafone postpaid number is [protected] using last 6 years but ur service is so cheap.. Jan 2018 to apr 2019 u are charged 3928 rs and late payment charge rs 1000 and last time i m call ur executive says i m deactivate ur all value added service and next time charges is not applicable in ur bill but all time ur side charges in my bill and executive says ur side is activated services plz waiver my amount and action immediately otherwise i will complaint trai and give all recordings and proofs plz help need ful

Today at 1:06 i have done a recharge from my vodafone app
My money has been deducted from my account but there is no succesfull recharge
My number is[protected]
I have not received any transaction message from vodafone only recived a transaction id of debited mount from my bank
Transaction id is [protected]
When i first called up vodafone they said it will be done in 15 mins after tht they sid there is no transaction done
I am extreame upset with their service
And when i asked for refund they said if any transation will be done then we will be able to process refundin 5 to 7 days