Vodafone India Complaints & Reviews

I am very regular postpaid customer for vodafone for around 2 to 3 years. From the day of 1 month bill they are adding a extra bill amount around rs 90 to rs 150 as vas (Value added services (Vas) charges) this is knowledge when i look into the bill only. After checking it i use to call to customer care and they ask to pay the bill amount with vas charges in the next month bill this vas charges will not be added it will blocked in your next...

It all started from the month of february, 2019.. I got a message on myobile on feb 15, 2019 send by vodafone. Let me show whats witten in that message..

"your subcription to vodafone tv all channel pack is active now. Offer! Now enjoy free profile tune on callertunes app, click hyperurl.co/uts. To listen songs, dial 1234 (Free)"..

After reading i was in a complete shock & was thinking... What pack? Which pack?...

Vodafone mobile network has been worst. Even with such hefty monthly prepaid plans the network connectivity is as good as 2g. I would think twice before recommending this carrier to others. I am applying for a port now to either airtel or jio.
I subscribe for 4g network with. A monthly rental but the signal strength i receive i very weak. Complained several times to customer care but that being a dead end...

This is in regards to the billing issue.. It's been more than 4 years i am using the postpaid connection. Never i had any issues with the bill payment or the network. I was happy and referred many of my colleagues to vodafone..
I see that you guys have changed the plan without informing me. I was happy with 199 plan and you guys changed it to 249. How do you expect me to make the payment without my permission for the plan change....

I recharged rs 400 to my no. From a mobile shop by mistake the recharge was made on another no.... Pls i want my recharge back as it is not a small amout... Plss... The recharge was pack of 1 gb per day and unlimited calls and 100 msgs per day... Yes it was my mistake but as the amount is big i want my recharge back... Pls try to do something in pls look into this matter as soon as possible...

I am staying in malad east area in mumbai. The connection of vodafone here is absolutely pathetic. I shifted to this place 1 month back, and within 2-3 days i complained about the quality of network issue i am facing. I even complained and on the platform of a social networking site. They sent a technician and the technician confirmed a bandwidth issue at my place. Since then i am waiting and not resolution provided....

I have complaint vodafone customer call centre regarding the slow internet speed issue. But the issue is still not been resolved. According the trai website https://main.trai.gov.in/faqcategory/complaint
The complaint should be resolved within 7 days. I had complained on 30 april 2019 but still today it has not been resolved. Common people like us don't have time to track the issue and call the customer care every day.
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Dear responsible officers

This is about your Vodafone pathetic services. I have been using your company's number since last 15 years. But few days ago I lost my sim and went twice to your Vodafone store Sector 20 panchkula but there is no response from your staff. Adil gave me sim today and said it will be activated in 2-4 hours as we have sent request to customer care. But no request is sent to customer care as I contacted...

Hi vodafone
My name richard and i am using yr net for past 5yrs last few days i am facing lots of problem in net and calls as there is no net and range but other network range comes example airtel and jio my customers also face this problem who are using vodafone please request to fix a tower close to this mall that orion mall yeshwant pur bangalore, other wise you will loose yr customer a hubl request other wise increase the capicity,...

Vodafone is charging extra from its customers in plus of providing a horrible service. On my recent bill, I saw they have charged me 100 rupees extra on other credits/charge and I don’t even know why. It’s really preposterous of them to charge anything they want from their customer. Had they provided good services I wouldn’t have registered a complaint but their service is also worsening day by day and now I’m thinking to switch my...

Hi, i have already paid my last bill and closed my account for my number [protected], but still, they are calling me to clear dues. They did not send me a single email regarding this either. My last bill generated on 15-mar-2019 was of rs. -67. So they need to refund me rs.67 which i never received but instead, they are calling me to pay my dues. Also in call, their ivr does not mention any phone number against which i need to make a payment....

I am struggling with vodafone network and raised several complaints, but no complaints has been addressed.

I am trying to send port xxxxxxxxxx from my vodafone number to 1900, but i am not able to send this.
Vodafone is blocking smses to 1900. Whenever one tries to send 'port' to 1900, an error message is received "unable to send sms" or "message sending failed".
Can you please look into the matter and stop...

Respected sir,

This is to inform you that my no. Was deactivated by vodafone even after payments of my bills. I would like to inform you that this no. Was under corporate of union bank of india regional office and the same was used for monitoring purposes and hence i was using it. From last 2 years. I am providing the authority letter to port my no. So that i can bear the charges of the no. But vodafone is denying to activate...

My corporate vodafone mobile number is [protected] and i have been charged rs. 2234.54 for a toll free isd number. Although, i have not enabled isd as well and also there was no threshold set for my number.
I attended the call on thu 5/2/2019 and it was a toll free number and once the call ended. They stopped all services on the number without any prior information.
They also asked me to pay before 21st else they will charge...

I am sufferer of vodafone company since many years. All the ads of dogs or people putting towers every hours is just a gimmick.
Your network is absolute nothing. Anywhere you go you have to find an open road or something then rotate your neck to get the signals to talk for some time till the call drops. Its your luck if you can talk for some minutes.
Is there any system to tell them that stop making fools of people. Every...

Dear rahul, my complaints not closed till now. Even many people’s from vodafone like vinoth shinde executive collection team [protected] and [protected] and also vijaya borde[protected] from lower parle vodafone office calls daily and torturing not only me, my friends and relatives and family members. I deeply hurt by the way vodafone has given the service....

I am sritharan sundaram and my vodafone postpaid no is [protected]. Recently i got a message from vodafone stating you have extended your credit limit rs 7000. (Last jan 17 to jan 23, 2019 i visited srilanka but i activated international roaming pack and roaming active pack also once i reach mumbai i deactivated the pack after that i received a message that i crossed the limit but i never make a outgoing or received a incoming call during...

Claim reference no. [protected]
Claimed for mobile damage on decmeber 2018 and received a communication total loss on my mobile and they asked for documents and accessories of the phone which was couriered to them which reached them on 18th april 2019, with all the followups every week i haven't received the claim amount yet, they are only postponing the payment date from one week to other....

Dear sir / madam,

I the undersigned vodafone consumer mr. Ajit g. Desai is writing to express my strong dissatisfaction with respect to your services.

The postpaid rate plans amounting rs. 99/- (Rupees ninety nine only) per month, i have earlier subscribed from maharashtra circle had been changed to rs. 299/- (Rupees two hundred and ninety nine only) per month since january 2019 (Billing cycle i. E. 25-january-2019...

Vodafone billed me rs 2300 for my phone number [protected]. It was actually used by my 80 years old mother. Firstly they gave a bill of rs 900 roughly in nov 2018. Most of the bill amount was for special call on 51717 or vas. They gave a waiver of rs 500 and taken the request of deactivation of vas services. They even mailed me the same with the request number. After two months the gave the bill of rs 2300 out of which rs 2000 was for vas...