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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 224

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S
Surat Vaishnav
from Kota, Rajasthan
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salesman not coming

Address:Bhuwana bypass, Udaipur, Rajasthan, 313004

Hello sir,
I had open new mobile shop in udaipur (Rajasthan). I had call salesman distributor of vodafone. They are not coming to my shop for new outlet to map in vodafone. I had tried to much time they are not picking up my calls today is 8th day of my shop, i am doing online recharge. My problem is i dont have topup simcard. I want to do business with you, but they are not responding. Now what shoud i have to do for that??? My shop...
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Address:Wakdewadi, Pune, Maharashtra, 411021

This is regarding the mobile connection i have with vodafone in maharashtra circle (Pune). Without informing me the additional mobile services related to unlimited international roaming pack have been added and charges for the same have been applied to my account. I have raised the complaint via email as well as by calling customer care but i am still waiting for resolution after 3 days. The charges are heavy...
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S
Subhash Narwad
from Mumbai, Maharashtra
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to stop services

Sir, i have two postpaid mob. Nos.[protected] & [protected] of your (Vodafone) network. Now am unable to use both numbers. I want to deactivate one of the above number such as [protected]. I have already given request to nearest vodafone store to stop service for no.[protected] by paying all outstanding bill before one month back, but now in this moth again bill raised. Once i am requesting you to stop above said number as early as possible......
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A
Aparna Tripathy
from Bhubaneshwar, Odisha
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recharge done twice by different app

Address:Cuttack, 753012

Vodafone no [protected] has been recharged twice with amount rs 169 by different app one by paytm - and other by u mobile app. Since the recharge has been done twice for same amount we request you to kindly help us and refund back one amount i. E made through paytm-, the details of same has been provided...
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C
CHETHAN AB
from Mumbai, Maharashtra
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sim deactivation

Address:Ab chethan s/o an basavaraju,arakere,mandya, Mandya, Karnataka, 571415

Sim will deactivated due to loss of number. I want to activate sim please activate sim. I give phone no to exam. How will i download hall ticket. I will pay 40 rs to activate sim. Hence you will try to activate the sim l dont know vodafone office. I am happy when you solve the problem otherwise i will lose my number. Custmor care executive will also not activate the sim. I will lose my number from one month hence i am uncomfortable from this...
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A
Anshu131993
from New Delhi, Delhi
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i have been charged rs. 2234.54 for a toll free isd number.

Address:New Delhi, Delhi, 110092

My corporate vodafone mobile number is [protected] and i have been charged rs. 2234.54 for a toll free isd number. Although, i have not enabled isd as well and also there was no threshold set for my number.
I attended the call on thu 5/2/2019 and it was a toll free number and once the call ended. They stopped all services on the number without any prior information.
They also asked me to pay before 21st else they will charge...
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C
Cb96
from Mumbai, Maharashtra
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smsc not getting updated

I called the centre and they told me to update the SMSC number but it wasn't getting updated. I told this to the company executive via the complaint number and all I was told in reply is that change the number.
They provided no help whatsoever when I kept repeating that I can't update it. If I can't update the number what am I supposed to do?...
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Sumanthsimmi
from Shimoga, Karnataka
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network issue

Address:39/1, Chikkajeni, Kotethariga post, Hosanagara tl, Shivamogga DST., 577426

We are living here since 2003. Now we are in 2019. And shocking news is that we are not getting mobile signal till today.
Everywhere, everything online today. But here we are not getting network.
Airtel, vodafone, jio, bsnl not able to provide network here.
Even after giving many complaints no actions from government as well as telecom companies.

Gps location:

13°57'07.6"n 75°11'25.1"ebr...
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S
Shruti ka
from Mumbai, Maharashtra
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deduction in my recharge

My recharge has been deducted as access fee n this is not the first time it has happnd, it happened many times .if such things keep happening i would change my company n tell others too to change n not follow vodafone. I recharged n my access fee get cut for 24 Rs n I didn’t even take unlimited pack for month it was just a prepaid recharge . Other times my 18Rs n 20 Rs then someday 13 Rs got deducted from my balance n I didn’t use data...
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D
Devesh Shobha
from Mumbai, Maharashtra
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can't receive otps

Address:Mumbai City, Maharashtra, 400091

Since the last two days (Starting may 4, 2019), i'm not receiving otps from any service providers on my vodafone number. Be it from banks, uidai, swiggy or any other portals, receiving otps seems to be a problem. All this while, i continue to receive regular smses, but opts are missing. It's a recent occurrence as earlier i have never faced this issue with my vodafone number....
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J
JePrasad Raman
from Vasai-Virar, Maharashtra
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vodafone cheating customers

Address:Nanded, Maharashtra, 401208

From: jayaprasad raman
Sent: sunday, may 5, 2019 6:32 pm
To: vodafonecare. [protected]@vodafone.com
Subject: fw: you are cheating customers like you cheated the govt of rs 6000 crores urgent

From: jayaprasad raman
Sent: sunday, may 5, 2019 6:30 pm
To: vodafonecare. [protected]@vodafone.com
Subject: you are cheating customers like you cheated the govt of rs 6000 crores urgent

Refer...
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Address:Charni road (girgaon), Mumbai City, Maharashtra, 400004

Vodafone has started looting people. First they cancel out the connection and force to take postpaid plans. Rs 299 is the minimum plan they offer. After using for a month and after much convincing they changed the same plan to rs 254. But again when i visited the next month somehow the plan was increased to rs399. The service is so bad in my office that the card is of no use to me. Even after a confirmation from the customer care to change...
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G
Gaurav Adlakha
from Delhi, Delhi
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change of plan without confirmation from the customer

Address:122001

My mobile number [protected]
You changed my plan on 21st feb from 149 to 299 without confirmation from my side
Now my bill which came for 2 months is 652 whereas it should have been 326. Why should i pay this bill, i use this number for incoming therefore i took the minimum payment plan and you made it double i want a solution for this plus if you cant give the 149 plan back i want to port my number from vodafone and i wont...
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P
Phavithran
from Mumbai, Maharashtra
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access fee charged for unknown reason

I recently did my vodafone no recharged. And i was charged almost rs 130 for access fee. I tried talking to customer care to understand why access fee is charged and none of them was able to clarify my question. What is access fee? Why am i charged access fee?

Below my split up msg after recharge.

Rchrg of mrp rs 154 on 28/04/19 successful. Tlktime rcvd rs 0.84, gst rs 23.49, accessfee rs 129.67, new bal rs....
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S
Sidhgouda
from Bengaluru, Karnataka
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postpaid to prepaid

Address:Residency f08, VIDYANAGAR township, JSW steel toranagallu, Bellary, Karnataka, 583275

My postpaid vodafone bill is higher than i was promised at the time when i changed the plan but every month i'm getting higher bill so from one month i'm trying to port my vodafone number from postpaid connection to prepaid but mini-store near by me insisting to visit vodafone main store bellary. Problem is vodafone main store in bellary is closed from a week & it's not available where it is shifted. Neither vodafone customer care, nor mini...
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A
arunvenk92
from Gurgaon, Haryana
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vodafone is the worst and most consumer unfriendly network in india

Address:Vodafone Mumbai, Mumbai City, Maharashtra, 400074

I have postpaid number for nearly 5 years with vodafone and want to cancel postpaid. I have repeatedly tried to get it converted to prepaid as i still want the number. The network sends people to your house when you want to convert to postpaid but they don't even have a online process for reconverting to prepaid. Why? Despite no usage i am being forced to pay monthly rental every time. I really wish everyone stops using vodafone and the company...
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V
vodafone plan
from Guwahati, Assam
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change of plan

Address:Assam, Kamrup Metropolitan, Assam, 781007

My vodafone postpaid plan was for 99 rental per month.
When i checked my bill today it was 700.
On enquiry i found they have changed my plan to 299 without my confirmation.
I got have gone for prepaid if their plan is closed.
How can they change my plan to 299 without my confirmation.
This is really frustrating and even on asking they said their plan is closed so they could have stooped the services then...
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Debojit Debnath
from Mumbai, Maharashtra
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wrong bill generated for 8100620661 even after porting from vodafone

Address:SOUTH Bankim Pally, Bose Bagan Nr. Shiv Mandir, North 24 Parganas, West Bengal, 700129

Hi sir,

My number [protected] has been ported to jio network from 2nd march and even after that vodafone has generated bill from 2nd march to 10th march which is rs 93/- and then again from 10th march to 20th march 2019 which is rs 125.03/-.
I have send so many emails with proof of invoice and recharge history from jio. But still they refused to listen. I believe they have been doing this for so many customers and fooling...
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S
Sumiit Sinnha
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fraudulent done on billings

Address:Marathahalli, Bangalore, Karnataka, 560037

I am on a international visit and before visiting took a international roaming pack of 3000/- but after my visit the first day itself there was no data and internet was not working but still 2nd day of my visit when i complain i came to know that my bill is 36000/- and asking on the details i was not getting any clarity on my bill which i register a complain also and i was told that for 42countries my ir would be fore for certain mins and...
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S
shubhamnab
from Bengaluru, Karnataka
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outgoing sms not working

Address:G19, Sri Sai Royale Apartment, Kodichikkanahalli, Bangalore, Karnataka, 560076

I am not able to send sms from my vodafone number and i am not getting any help from their support. They are just asking me anything to do and i did those but still its not working. Everytime they are coming with an excuse and at the end they asked me to change my mobile phone. Its already my second mobile phone. Also, they are not helping me to port my number....
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