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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 226

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Z
zampya
from Aurangabad, Maharashtra
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compulsory recharge for prepaid sim (third reminder)

Address:Pune, Maharashtra, 411007

I had earlier complained in march and on 15th april, 2019 but with no reply. I have 3 sim cards of your company. My only concern is why you are insisting customers for recharge of 35 and with end period of 28 days only. By this, you are making money out of such compulsion, which is not ethically correct. Just to cover up your losses, you are resorting to unethical practices, thereby losing more customers. Now choice is yours. Further how...
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S
Sova Mandi
from Bali Chak, West Bengal
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give my refund

I am sova mandi. I was pay my bill more than 300. After that the SIM was ported. I had filled the bill more than 300 rupees.and you issued cheque on my address. but i have recived expired cheque. please send valid cheque on my updated address with Mobile Number.
"C/O SOVA MANDI POLICE LINE MIDNAPORE MNO. [protected]"
Please understand my problem....
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bhupi1307
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of top-up balance in spite of having frc 495 plan

Address:Hinjewadi Maan Road, Pune, Maharashtra, 411057

I ported from Airtel to Vodafone ([protected]) and did FRC 495 plan recharge on my no. in which I get unlimited calls on Landline and Mobile, 1.5GB daily data and around 100 SMS per day. I had never consumed more than 1GB data and atmost I had sent 15 SMS and that too not in a single day.
Now in march, I did a recharge of RS 50 (top-up) in which I got around Rs 39 balance. This was done just as a precaution, in case my plan validity...
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I have been check the balance via myvodafone website. I found that is negative balance as 114 so I try to recharge as 569. After that the balance is still negative. In next 2 days I try to recharge again with 509 but the current balance is still negative again. I need to know how can it be 0 balance. Can you set the balance into 0? Am I already lost my money? How can I got my money back? The mobile number is [protected]....
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H
Hannan Shaikh
from Mumbai, Maharashtra
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frc for mnp

Address:400097

Hi,
Myself hannan shaikh, living in malad (East), mumbai, maharashtra. I went to vodafone mini store near malad east railway station next to milan hotel (I don't know exact address) to port my number in vodafone, but staff told me to pay 544/- in cash for mnp process, so i told them to just do kyc and handover me sim i will do frc after activation of sim, but they told me that without frc we can't process ahead and they were convincing...
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M
Murali8016
from Bengaluru, Karnataka
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disconnect my vodafone postpaid connections.

Address:#21, 4th Main, Manjunath Nagar, Gowdanapalya Village,, 560061

I am using the vodafone connection from past 2 years. Here i am facing some unknown and unwanted calls and messages always from mumbai asking name like mr. Rajendra shetty as this number registerd by his name. He wants to pay of rs. Xxxx. Many of times i replied like wrong number and complainted nearest store in bangalore uttarahalli from long back 6 months. Month on month i was shared the irritating calls which i was receiving. But there...
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M
mann1234
from Mumbai, Maharashtra
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portability issue

I want to port my number i. E [protected], but every time i send sms for port to 1900, it says sending fails.
Kindly look into the matter as it is happening with other mobile numbers also.
Is it companies strategy to retain their customer by false means?

Kindly do the needful as soon as possible.

Thanks & regards
Mandeep arora
+91 [protected]...
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D
Deepjyoti Medhi
from Mumbai, Maharashtra
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caller tune cancellation

Address:Guwahati, Kamrup Metropolitan, Assam, 781024

Team,

I have raised queries to cancel my vodafone caller tune 4 times against no. [protected] (Assam circle).

But till date, same has not been done.

The first query i had raised on 24.11.2018.
Today also, i have visited your vodafone zoo road guwahati' store.

Hope you will cancel the caller tune today and repay me back the amount you had charged against this since 24.11.2018....
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R
Riajul Molla
from Kolkata, West Bengal
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unable to port

Address:Rajarhat, Chowmatha, near Coca-Cola Distributor, Kolkata, West Bengal, 700135

Unable to send port message to trai.
Help me to port it from vodafone to jio... Why i can't send the message to trai??? It always showing that message sending failed... But when i send to my normal contacts it's going as usual but when it's time for porting the message is not sending it's showing "failed to send"... You guys blocked it cuz you don't want to let customers go... But you've to... Help!...
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S
Soumilyo Dey
from Kolkata, West Bengal
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failed subscription

On the 7th this month, i had availed the amazon prime offer, the first time, it failed but the amount was deducted from my bank. On the second attempt, the subscription was successful. The deduction was not refunded.
I had made a complaint about it almost a week ago. There was no response from vodafone.
I had to submit the complaint here in hope of getting it solved....
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B
bhupi1307
from Pune, Maharashtra
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sim card not activated even after clearing the bill

Address:411057

Ported my no ([protected]) from airtel postpaid to vodafone prepaid and received a message that some amount is due and if i do not pay that amount my services will be stopped. I cleared the amount by paying the bill to airel but still my no. Is not activated again. I submitted the receipt to vodafone store and mailed the receipt at vodafonecare. [protected]@vodafoneidea.com but still to response from their side.
I have been using this no for...
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Dear team,

The unlimited calling validity for mb : [protected] is till 25-jun-2019. But the main balance amounnt is deducting from number.

I have done recharge of rs. 200, rs. 200 and rs. 458 around six months back. We have done self recharge of rs. 458 twice, so the validity was till 25-june-2019 for unlimited pack. My main balance was (-) rs. 365 because of incorrect self recharge from vodafone. Now i have...
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H
haneefkmh
from Badagara, Kerala
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bad quality of network and wish to port to airtel

Address:Tirur, Malappuram dist. Kerala, Malappuram, Kerala, 676551

Dear sir,
Iam not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to airtel... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
By speking to custmer care for solution... They keep giving non sense / irrilavent solutions: -

1. I have unlimited package...
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M
Mallikarjun Nidoni
from Mumbai, Maharashtra
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network issue

Address:560067

Hello Sir/Madam,
I am Mallikarjun Nidoni.I am facing network Issues In Two weeks, Outgoing Incoming calls voice not clear and sometimes not connecting, Internet Service Is not working, Showing you are offline.This 4G network but this is not 2g speed also.My friend's vodafone network is coming like this

I was called so many time to customer care and complaints portal but They are said every times different solutions,...
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Address:Mumbai City, Maharashtra, 400093

I have activated the Vodafone International roaming pack on 2 numbers +91 [protected] and +91 [protected]. The internet services are not working on both my numbers from the time I have arrived in China. It shows no 3G or 4G. I made a complain on the customer care with service number[protected] and have been informed it will be solved in 2 days. I am paying 500 rs a day per number + 18% GST and cannot wait for 2 days.
It has to be resolved...
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A
ArunKumar7997
from Bengaluru, Karnataka
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corporate connection/number cancellation

Address:560008

I am trying to contact your customer cared since past two hours and a Mr.Sharuk picks the call and says system is not working so he cant retrieve the details

We want to cancel this connection by today EOD[protected]
[protected] In the name of Ants
Please call me on to my number for further details [protected]...
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S
Sush_J
from Vasai-Virar, Maharashtra
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4g services not operative + vodafone executives misguidance

Address:Thane, Maharashtra

Raised a complaint with vodafone on 25th march, spoke to nodal office executive the same day.

After dialing on 198, 199 n other few numbers, n being misguided by customer care executives on 25th march 2019, i registered for a complaint, service registration number[protected].
1. Enclosing screenshot as evidence - i was misguided into buying a chota credit, had to go for a rs 100 recharge, followed by deduction on...
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A
AnkushT06
from Mumbai, Maharashtra
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persistent network problem

Address:Mumbai City, Maharashtra, 400102

I have been a Vodafone customer eversince I started using the Mobile phone(14yrs almost) . Their network has become pathetic and they are not doing anything to fix the problems. I have complained numerous times but their customer support has only two solutions 1) Restart Device 2) Turn off Data and Turn it on again.
I am using a good 4G handset Oneplus 3T worth 30, 000 and my device has no issues at all when connecting to network other...
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Address:vodafone india limited, Kurnool, Andhra Pradesh, 518002

My mobile numbers from airtel was port to vodafone,
after porting, after 2 months got a message that u have balance with the old network airtel, actually the numbers are 3 mobile numbers which are in post paid plan of my family plan and all these numbers are child numbers, , where the parent number was still in airtel only and that that number also converted to prepaid airtel frompost paid airtel parent number,
after i received...
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P
Priyankanegi
from New Delhi, Delhi
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early expiration of validity

Address:Ghaziabad, Uttar Pradesh

The pack was supposed to expire on 27 april 2019 but it expired on 21 april, 6 days earlier than the validity as the pack was of 399 for 84 days. Even after discussion with the customer care, the resolution was not satisfactory, it seems like a fraud by vodafone, they are simply looting the customers. Even their app shows the same details but services are being expired before the time....
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