Vodafone India Complaints & Reviews

I am mohamed sameem using a vodafone [protected] for last 7 to 8 years from last week outgoing sms is not working.
I discussed with vodafone executive saying, your number has been blocked by trai as someone has filed a false complaint that this number is being used for telemarketing purpose.
Kindly activate this number immediately as all my banking accounts are linked to this number,
I am unable to make any online payments and am unable to receive any sms from this number.
I am requesting you to unblock my number as soon as possible.

Sir,
I am holder of vodafone, delhi, postpaid plan talk 199 (Unlimited) on my mobile numbers [protected] and on [protected]. But, from billing cycle 28.2.2019 to 27.3.2019, in bills dated 28.3.2019, vodafone, delhi has forcefully changed my postpaid plan talk 199 (Unlimited) to its postpaid plan 299 (Red basic) on both of my postpaid numbers [protected] and [protected]. On 28.2.2019 and on 08.3.2019, from my mobile numbers [protected] and [protected], i had massaged out to 199 for not changing my existing postpaid plan talk 199 (Unlimited) to its postpaid plan 299 (Redbasic). Vodafone, delhi had acknowledged my out massage 199, but, despite this, vodafone, delhi, forcibly sold its postpaid plan 299 (Red basic) and started charging me for this on my mobile numbers [protected] and [protected] in its bill dated 28.3.2019. This forced action by vodafone has caused me very much mental harassment and monitory loss due over charging. I request vodafone delhi to switch back postpaid plan talk 199 (Unlimited) on my mobile numbers [protected] and [protected] with this billing cycle immediately.
Thanking, yours sincerely,
Dr. Ishwar chandra verma.

I had earlier complained in march and on 15th april, 2019 but with no reply. I have 3 sim cards of your company. My only concern is why you are insisting customers for recharge of 35 and with end period of 28 days only. By this, you are making money out of such compulsion, which is not ethically correct. Just to cover up your losses, you are resorting to unethical practices, thereby losing more customers. Now choice is yours. Further how can you stop incoming calls just because customers has not recharged as per your wish.

I am sova mandi. I was pay my bill more than 300. After that the SIM was ported. I had filled the bill more than 300 rupees.and you issued cheque on my address. but i have recived expired cheque. please send valid cheque on my updated address with Mobile Number.
"C/O SOVA MANDI POLICE LINE MIDNAPORE MNO. [protected]"
Please understand my problem.

I ported from Airtel to Vodafone ([protected]) and did FRC 495 plan recharge on my no. in which I get unlimited calls on Landline and Mobile, 1.5GB daily data and around 100 SMS per day. I had never consumed more than 1GB data and atmost I had sent 15 SMS and that too not in a single day.
Now in march, I did a recharge of RS 50 (top-up) in which I got around Rs 39 balance. This was done just as a precaution, in case my plan validity ends.

Now as per FRC plan I had everything free as I already paid the entire cost for 84 days, then how come they deducted my balance and now I am left with Rs 4.54 .

On raising this concern many times and talking to their CC, they also don't have any answer.

Complaint No - [protected], [protected], [protected]

I have been check the balance via myvodafone website. I found that is negative balance as 114 so I try to recharge as 569. After that the balance is still negative. In next 2 days I try to recharge again with 509 but the current balance is still negative again. I need to know how can it be 0 balance. Can you set the balance into 0? Am I already lost my money? How can I got my money back? The mobile number is [protected].

Hi,
Myself hannan shaikh, living in malad (East), mumbai, maharashtra. I went to vodafone mini store near malad east railway station next to milan hotel (I don't know exact address) to port my number in vodafone, but staff told me to pay 544/- in cash for mnp process, so i told them to just do kyc and handover me sim i will do frc after activation of sim, but they told me that without frc we can't process ahead and they were convincing me again and again, one month ago i went to local shop and did mnp and just paid sim charges and i did frc from the same shop after sim card activation. Vodafone stores are just looting customers, i already have 4-5 vodafone connections in my family, i think i should port out them also, if vodafone doesn't took any action then i will do the same.

I am using the vodafone connection from past 2 years. Here i am facing some unknown and unwanted calls and messages always from mumbai asking name like mr. Rajendra shetty as this number registerd by his name. He wants to pay of rs. Xxxx. Many of times i replied like wrong number and complainted nearest store in bangalore uttarahalli from long back 6 months. Month on month i was shared the irritating calls which i was receiving. But there was no response. Due to that, i decided to disconnect my phone connection. Kindly please note my no. [protected]. And i have recd my last bill of rs. 1257 without using any calls, sms and internet from past one month. Then also i've paid of rs.600 and i dont want to pay any more for this connection.

So plz disconnect this connection.

Plz do the needful asap.

Yours faithfully
Murali c

I want to port my number i. E [protected], but every time i send sms for port to 1900, it says sending fails.
Kindly look into the matter as it is happening with other mobile numbers also.
Is it companies strategy to retain their customer by false means?

Kindly do the needful as soon as possible.

Thanks & regards
Mandeep arora
+91 [protected]

Team,

I have raised queries to cancel my vodafone caller tune 4 times against no. [protected] (Assam circle).

But till date, same has not been done.

The first query i had raised on 24.11.2018.
Today also, i have visited your vodafone zoo road guwahati' store.

Hope you will cancel the caller tune today and repay me back the amount you had charged against this since 24.11.2018. I will be grateful to you, if i see this calculation in the next bill.

Regards
Deepjyoti medhi
Guwahati
[protected]
Deepjyoti. [protected]@gmail.com

Unable to send port message to trai.
Help me to port it from vodafone to jio... Why i can't send the message to trai??? It always showing that message sending failed... But when i send to my normal contacts it's going as usual but when it's time for porting the message is not sending it's showing "failed to send"... You guys blocked it cuz you don't want to let customers go... But you've to... Help!

On the 7th this month, i had availed the amazon prime offer, the first time, it failed but the amount was deducted from my bank. On the second attempt, the subscription was successful. The deduction was not refunded.
I had made a complaint about it almost a week ago. There was no response from vodafone.
I had to submit the complaint here in hope of getting it solved.

Ported my no ([protected]) from airtel postpaid to vodafone prepaid and received a message that some amount is due and if i do not pay that amount my services will be stopped. I cleared the amount by paying the bill to airel but still my no. Is not activated again. I submitted the receipt to vodafone store and mailed the receipt at vodafonecare. [protected]@vodafoneidea.com but still to response from their side.
I have been using this no for last 2 months in vodafone.

Alternate contact no [protected]

Dear team,

The unlimited calling validity for mb : [protected] is till 25-jun-2019. But the main balance amounnt is deducting from number.

I have done recharge of rs. 200, rs. 200 and rs. 458 around six months back. We have done self recharge of rs. 458 twice, so the validity was till 25-june-2019 for unlimited pack. My main balance was (-) rs. 365 because of incorrect self recharge from vodafone. Now i have done the recharge of rs. 100 4 times during last 4 months i. E a total of rs. 400. So my main balance was rs. 35.

But now my main balance is deducting which should not happen as my validity o[censored]nlimited calling is till 25-jun-2019. Kindly also reverse wrongly deducted main balance also.

Kindly do the needful asap and revert. Call [protected] incase of any queries.

Regards,
Shailesh jain
Mb : [protected]

Dear sir,
Iam not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to airtel... Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
By speking to custmer care for solution... They keep giving non sense / irrilavent solutions: -

1. I have unlimited package of internet, even it’s showing 4g, internet is very low.
2. I suppose to change message centre no.- did the same but no result...
3. I have to change the handset - tried but no result...

Moreover the custmoer care representatives not available for 3 days, n they are are not giving a chance to spk...
Plz help me...

Hello Sir/Madam,
I am Mallikarjun Nidoni.I am facing network Issues In Two weeks, Outgoing Incoming calls voice not clear and sometimes not connecting, Internet Service Is not working, Showing you are offline.This 4G network but this is not 2g speed also.My friend's vodafone network is coming like this

I was called so many time to customer care and complaints portal but They are said every times different solutions, Also that is waste of time and not solved.
Please kindly help me

I have activated the Vodafone International roaming pack on 2 numbers +91 [protected] and +91 [protected]. The internet services are not working on both my numbers from the time I have arrived in China. It shows no 3G or 4G. I made a complain on the customer care with service number[protected] and have been informed it will be solved in 2 days. I am paying 500 rs a day per number + 18% GST and cannot wait for 2 days.
It has to be resolved today.

Regards
Guneet

I am trying to contact your customer cared since past two hours and a Mr.Sharuk picks the call and says system is not working so he cant retrieve the details

We want to cancel this connection by today EOD[protected]
[protected] In the name of Ants
Please call me on to my number for further details [protected]

Raised a complaint with vodafone on 25th march, spoke to nodal office executive the same day.

After dialing on 198, 199 n other few numbers, n being misguided by customer care executives on 25th march 2019, i registered for a complaint, service registration number[protected].
1. Enclosing screenshot as evidence - i was misguided into buying a chota credit, had to go for a rs 100 recharge, followed by deduction on dialing numbers [protected], [protected]. Deductions done, thanks to the vodafone team for misguiding me, wasting my time and money! I want my due refund.
2. The number for vodafone galleries are not updated on google
3. Complaint - i did buy a pack for 4g for 90 days (Rs 509 recharge) starting from 4th march. I travelled to vasai on 20th march 2019 from pune. From 20th to 27th march, i could not avail the 4g services, if at all it worked in h+ mode.

After the complaint, also on speaking to the nodal office team executives i was assured to get call from vodafone technical team within 2days of raising a complaint. That did not happen, unfortunately.
I travelled to pune after my 48+ hours of complaint. N now, the 4g service is better in pune, but slower than usual, concluding, my service has disrupted to some extent.

Request you to:
1. Explain why was technical team failed to call me within your agreed 48 hours tat
2. Help me refund for lapse of 4g services from 20-27th march. If the same cannot be done-look into resolving my concern and extend my 90 days to the number of days my service was lapsed.. Ie extend my validity by +8days.
3. With respect to complaint raised, do not close it on your own. Loop my mail id into the actionabled taken, keep me informed, take my feedback before closing the complaint.
4. Please train customer care team into providing accurate information, n not misguiding customers.
Multiple calls made on 25th march only added to frustration caused by ineffectiveness n inefficiency of vodafone team, filled with regret on my end for wasting my time

After multiple follow ups since 25 march 2019 to last call i received was on 22 april 2019, the team had not initiated working, n its been almost a month, no resolution is provided.
Initial complaint on 4g nt working stands true. Vodafone failed to provide me refund or a proper solution on 4g, neither are they extending the timeline for 4g for whcih services were lapsed for couple of days

I have been a Vodafone customer eversince I started using the Mobile phone(14yrs almost) . Their network has become pathetic and they are not doing anything to fix the problems. I have complained numerous times but their customer support has only two solutions 1) Restart Device 2) Turn off Data and Turn it on again.
I am using a good 4G handset Oneplus 3T worth 30, 000 and my device has no issues at all when connecting to network other than Vodafone. The network outages in my Area pincode: 400102 are very frequent and Data speed is equally pathetic. I am on a postpaid plan and I pay around 825/month and in return I get a pathetic network service. I have applied to port my network today and I will have to bear with Vodafone's useless network and dumb customer service for the next 7 days. I want the Consumer body to take strict action against Vodafone as it does not have the required infrastructure to meet with the growing network demands. Instead of fixing the problem they spend on marketing etc. Today I was on a call with Vodafone customer care to complain about the data connection issue and my query wasn't solved. The executive said he is transferring the call to the Manager and he put me on hold. I was on hold for at least 4 minutes before ending the call as the bill was increasing. I also ask people to port their numbers from Vodafone and teach this greedy telecom company a lesson. They have made big bucks all the while until Jio came. Their inability to provide a stable and reliable network despite charging huge amounts makes a mockery of the normal consumer who pays bills every month including Late payment charges but when Vodafone which is failing to provide service as expected gets away by apologizing for the inconvenience. Why isn't Vodafone penalised. These guys are so shameless they called me and asked my reason to port and during that call, the network again dropped and call got disconnected. The customer service executive was also embarrassed as she was trying to convince me to not port. I hate vodafone. I hope people switch to other networks ans make Vodafone pay for every penny they take but fail to provide service.