Vodafone India Complaints & Reviews

Please remove corporate caller tune from my vodafone number. [protected] I tried so many times . I searched on the net but all the cancellation services are found fake and irressponsible. I need help of your team to remove this corporate caller tune from my vodafone mobile number. I am feeling frustrated and immediately want this action to be done on urgent basis.

Though i subscribed for a plan for inr 299, these people started sending me bills upwards of inr 600. I stopped using the connection in november, but they send me a bill in december also. Now, they are claiming an outstanding amount of inr 989. I am willing to pay 299 + taxes, which i have communicated to them. But, they are continuously harassing me.

I can't send the port message to 1900. I want to port my vodafone number to another network as my vodafone network has been worst and vodafone is not doing anything about it since the past month. I have sent so many emails, but all i get is automated replies. I have network issue all over the city and they say they are not currently not updating network in my area! I have received the worst customer service ever!! So i'd like to port asap but i can't send the port message on 1900. I says sending failed as soon as i press the send button. I don't understand why that is happening. Vodafone honestly has highly degraded their services!

I have two vodafone postpaid numbers...[protected] and 956969*... Due to inappropriate billing... I had requested to migrate my numbers to prepaid on 08/04/2019... After that i visited vodafone stores... Deposited my id.. And rs.1000... Since then no response... Neither they are migrating nor allow me to port my nos.... I have made 5 complains in 8 days... They are mentally torturing... Plz help...

Vodafone has very pathetic signal problem at my residence and they are not rectifiying from more than a year. They are just giving only 50% waiver on the monthly bill which is very nominal. Upon multiple compliants they are not resolving the issue rather they are giving just 50% monthly rental waiver. Its affected my business, important calls and its a humiliation causing me when iam not able to make calls, nor receive, disconnnects inbetween, other party wont be able hear.

I need the waiver of 3 lacs rupess for all my losses from the vodafone. Please take this compliant seriously and provide the solution

I did recharge of 569/- but haven't got cashback of 28/- for last 1 month. Stupid CUSTOMER CARE kept me hanging for last 2 weeks and they still ignoring. His name is Rajesh Singh who just ignored and blocked instead of returning my money . Vodafone's worst customer service ###.That newbie didn't even know the plans, he asked me the snaps of my plan, percentage of cashback, when I did it, how I did it, why I did it, why this world is here, etc. everything like I am the CSA and that dumb employee is the customer. So, unprofessional. THey think what a customer gonna do, if we just steal his Rs. 28, what he will go to court ! You typical Indians, I assure you I will and as an extra will be my encounter to that person who blocked and ignoring instead of doing his resolve job.

Hi,
My number [protected] Vodafone network, last week I have recharged the net pack of 569 which gives 3 GB of data per day but Vodafone gave me only 1 GB per day. So i am trying to port my number but its not even giving me to port.
I am trying to send message for porting but it gives errror message but i can send messages to others.

So pls I am a feed of this Vodafone network i hope i will get the justice.

Thank you

I hope that you may give a better service to a costumer but sadly i am saying that it was very bad to having a vodofone sim in my mobile without having any benefit after recharging 119 plan, actually the problem was not giving a data for reaching 12 am.
And phone calls are also not good while connecting this was getting me very anger
I was using vodofone since 9 years.
The result that you find here you may loss your valauable cistomer.

Sir,

I'm receiving vulger calls, missed calls from this number continuously. He has previously sexually abused many girls, charged for child sexual abuse also.
His name is barun chatterjee from howrah kadamtala. I have also launched an fir against him. Please revert me back so that i can share his details and please take action against him.

Please take action against him.

I shweta patil... Have kept on requesting the vodafone customer care in belgaum (Kirloskar road & govaves circle for changeing the sim as it is damaged & change of postpaid number ([protected]) to prepaid for further usage since 4 -5 months always they just tell us we can do it next month... As though we have listen to them and keep on paying the minimum eventhough the sim is dead...

Worst behaviour from vodafone customer now known as idea

Vodafone — i want to disconnect my postpaid service
Dear sir/mam,
I am requesting you to please disconnect my postpaid service as soon as possible.
[[protected]]my no
Plzvodafone — i want to disconnect my postpaid service
Dear sir/mam,
I am requesting u to please disconnect my postpaid service as soon as possible.
[protected] its my no
Please take care of my complaints as soon as possible

I will be very grateful if you can deactivate my postpaid connection as soon as possible.

Yours thankful

I am prashant using vodafone service since 12 years & i am facing incoming calls as well as internet 3g internet not working i complained serveral times the same to vodafone as well as local store here in belgaum, but the representative is just using foul language and ignoring the same as usual the worst service comes from worst place with worst people working for the same...

I am going legaly against them with all the recordings for the problem what i am still facing...

Full description of issue i faced with vodafone p2p (Post to prepaid) request:
1) i am using vodafone number [protected] from 2011 and i got this number converted into post-paid in 2017.in first/second week of jan 2019 i requested to convert it into prepaid because i am not using it as compare to what i am paying every month.
2) after dropping message for p2p as instructed by vodafone employee of baner pune branch, i did not receive any call. I again dropped msg and got call from customer service.
And this person calling from vodafone was so rude and rigid to listen to me. Somehow, i got him convinced to convert the number. Still he did not msg me my request number after call and i was waiting for my request number.
3) i again visited baner vodafone centre in 2nd week of feb and she confirmed that request number for p2p was generated but she said that prepaid sims were not available and asked me to come on wednesday a week later.
4) i again visited baner vodafone centre and she repeated same thing. And i again visited on 22 feb and she said she does not have sims available. Meanwhile, i was paying bill for jan, feb where i has already requested for p2p in jan.
5) on 27 feb, i visited karve road 411004 vodafone centre to check status. They confirmed that prepaid sim was available. I waited 2 hrs for my turn and i got to know that person who called me for p2p verification has mentioned that customer is ready to continue with post-paid number which was wrong remark. I had to call vodafone customer care again, took request number, submitted all the required docs and paid 220 rs outstanding bill which was confirmed by vodafone employee. She handed over prepaid sim and asked me to wait for 2 days to get current sim disconnected.
6) my current post-paid sim did not get disconnected a week later as well and i received new bill which rs 765. When i called customer care to check as to why my sim is not converting, he mentioned that i did not paid complete bill.
Vodafone did not process my request where my sim should have disconnected when i paid bill and submitted docs on feb 27.
➢ who is at fault?
➢ why did i receive next bill?
➢ why vodafone kept p2p request on hold till next bill generation?
➢ if next bill has to paid which ideally should not be, why your employee confirmed me 220 rs at first place?
7) still on mar 22, i paid complete bill and asked customer care to disconnect my number and process p2p request.
As usual he did not process the same request and my post-paid sim is still active.
8) when 4 days back (May be on 23, 24 mar), i again called customer care to check status, i was told that i need to pay outstanding bill due to which that my request is on hold.
➢ who is at fault now?
➢ after paying bill of 765, my request should have been processed. Vodafone still kept on hold why?
➢ so that you can get time and generate new bill or outstanding bill?
9) in first week of april, i got call from same vodafone employee with whom i had talk (Point no 6) to check my p2p status. He was shocked to know that after paying bill, request is not processed. He told me he will check details and get back to me, but he never called back. Now bill is generated for april month as well when i am not even using sim.
10) since 23 mar, i have been calling, escalating over mail and social page. And every time i have to explain same thing to your employees. They don't have any record. And shockingly they are saying that "you have to pay bill to get your request processed".
There is no other solution of mistakes which were made by vodafone itself?
➢ what is the guarantee if i pay bill and you will process it today, you won’t keep it on hold to generate new bill?
This is going in loop from last two months.
What i understand from all of this is whole process was done intentionally.
➢ why it has already taken 3 months for a single request?
I already paid unnecessary amount vodafone for their delay and going further, i am not going to pay a single rs for vodafone fault.
Vodafone is incompetent and incapable of resolving customer issues.
After so much of suffering, i had no other option left. I have raised complaint with consumer forum for customer harassment. Request you to solve this issue asap.

I am facing technical problem with vodafone play on my handset. From 6th april i am trying to cooperate with the vodafone executives and patiently waiting for the technical team to resolve my issue. But every time the executives are mentally harassing me by asking me to wait for 24 hrs and the problem will be resolved. This is not the way to deal with a technical issue.

Reference: vodafone relationship no.[protected] & vodafone no. [protected]

Sir/madam,

We state that we are cellular mobile telephony service provider in the delhi and ncr.

We state that you had approached and requested us to provide you our cellular mobile phone facility. Relying upon your representation and assurance, we provided the said facility to you, with the clear understanding that you shall pay the bills on or before the due date. We state that you have availed the facility but, in breach of the aforesaid representation and promises made by you, you have failed and neglected to pay the amount of rs. 679/- which is due and payable.

We state that in spite of our repeated reminder and request to pay the aforesaid amount, you have failed and neglected to pay the said amount till date. We state that from the aforesaid, it is apparent that you have intentionally and deliberately not paid the said amount for the facility used by you. We state that as on : 11/04/19 a sum of rs. 679/- is due and payable by you.
We state that believing your representations to be true, we acted upon in good faith and entrusted upon you with our cellular mobile phone facility, which you put into extensive use and accumulated huge amount.

In the circumstances, we hereby call upon you to pay the sum of rs 679/- together with accrued interest thereon @ 18% p. A. From the respective due date till the full & final payment, within 7 days from the date of receipt of this notice, failing which we shall be constrained to initiate appropriate legal proceedings against you, entirely at your risk as to cost and consequences, which please note.

Dear sir,

I have been a satisfied customer with vodafone since long time. But i regret to inform you that nowadays i am having difficulty in conversations due to poor network reception. The handset’s network indicator shows full signal but i cannot make a clear phone call. This unwanted obstruction posing lots of inconvenience for me.

In this situation, i would request you to take necessary actions to resolve this problem as early as possible.

Thank you in advance for your kind co-operation with regard to the above compliant.

Unable to send port message on 1900
While i try sending i get a messgae as failure
I am completely unhappy with internet service and connectivity issue at my locality

No one is able to call me as there is no signal at my place. Its a residential area witj all network working fine but vodafone is horrible time.
So i want to port the number to jio asap
.
Please fix the issue as why i am not able to send the message to 1900

Hello,

My name is anirban paul and my phone number is [protected]. This sim had activated from kolkata. But now im in pune. My existing plan validity will be expire on 22nd april 2019. But today is 10th april 2019. But since morning no network was showing.

I have called to vodafone customer care 4 times. They told me my sim had been deactivated due to no recharge for last 3 months. But my last recharge was rs. 398 on 29th january 2019 which will be expire on 22nd april 2019.

But i didn't receive any phone calls or sms from vodafone regarding any information about this. Without any prior intimation they cannot deactivate my sim.

Vodafone customer care executives told me to visit vodafone store in kolkata. But right now im in pune. So its not possible to go to kolkata for activate sim card where my plan is still active.

This is my primary phone number. This number has linked with all portal like banking as well as other important portal. It's very difficult for me without this number.

Last call with vodafone executive was 2 hours while almost 1:45 minutes i was just waiting to talk with the senior. But vodafone senior executive didn't talked to me.

Please take a moment to look into this matter and take a necessary steps for the same.

Thanks,

Hi,

I think this is ruting from you to give me stress.

Every mnoth Active VAS Without Informing me And deduct My Balance,
they told me that its done by pop up, i have other Airtel card they never start this type of service.

I suffer from this problem every month, every time i sent mail to care but they
cann't help me, Every time i loss my hardcore earn money.

Still i waiting for justice in my complain about Activation of "vodafone Health Pack", Neather comapany refund my Balance nor stop that pack.

Surprisingly today started Caller tune service without informing me.

I totally out of mind, Pls provide genuine service.

OR

Tell me the process of Portability.

I want my all deduct balance Back at any cost.

Every time Some Executive from Pume ( Mr.Satish & Mr.Sunny - Mail attached ) Called me and give false information about your query was solve and tomorrow you get ur refund but end of the days result is 0.

That's why i m not recharge bcs every time deduct my hardcore money behind this stupid services.

Noone give proper answer so that Finally i decided to register complain in consumer forum And TRAI.

Rakesh Shah[protected]

I am not happy with your service system and recharge system. Hence, i thought to move to jio, then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time. So can you please help me out as soon as possible. And it's very funny that the massage is not working to 1900 number only.
Thank you