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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 231

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N
N venkata prasad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile number

Address:37/786 nehru nagar, kadapa, YSR, Andhra Pradesh, 516002

I have a vodafone number which i have lost and taken back and due to non-maintenance it got deactivated, when i contacted local store they said it will never be active again. The number was linked with several accounts and now active again to another customer, the customer is willing to hand over the sim but for some reason, he is not replying me or any response again, i fear that he might be using my otp and other messages through whatsapp...
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G
Gokul Borade
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incoming facility not available on vodafone prepaid lifetime sim card

Vodafone company is indirectly forcing customers to recharge their prepaid lifetime SIM cards by shutting off incoming facility.

When it is prepaid lifetime card, incoming should never be stopped by Vodafone or any other service provider.

I am facing this issue 2nd time within last two months.

This issue should be taken up with TRAI.

Regards,
Gokul...
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S
Sunil Kotecha
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor 4g network

Address:Kalindee Plot No. 1/3 Ward 8b Subhashnagar, Kutch, Gujarat, 370201

I have been a satisfied customer with vodaphone since long time. My mobile numbers are [protected] & [protected] but i regret to inform you that nowadays i am having difficulty in conversations due to poor network reception. The handset’s network indicator shows full signal but i cannot make a clear phone call. This unwanted obstruction posing lots of inconvenience for me.

In this situation, i would request you to take necessary...
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S
S S Rana Tour & Travels
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor network issue

Address:C-79/144, Vallabhacharya Marg, Pahar Ganj, New Delhi, Delhi, 110055

Dear sir,
I have been a satisfied customer with vodaphone since long time. My mobile numbers are ([protected], [protected], [protected]) but i regret to inform you that nowadays i am having difficulty in conversations due to poor network reception. The handset’s network indicator shows full signal but i cannot make a clear phone call. This unwanted obstruction posing lots of inconvenience for me.

In this situation, i...
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V
Vyatta Technology
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of mail id & block the sim cards

Address:No.62, 1st floor, Abhiramapuram, 3rd Street, Alwarpeth, Chennai, Tamil Nadu, 600018

Dear sir/ madam,

To whom this may concern,

Wants to change the authority mail id & contact number from senthil. [protected]@opentap.in / [protected] to geeta. [protected]@opentap.in / [protected] please change it.

As above mentioned id and a number are used by the ceo of our company.

Also, can you please block this number, as we are not using this following numbers as of now.
br...
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R
RAGUPATHI K P
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund & compensation for cheating by providing false information for recharge of rs.995

Dear sir,
I spoke to your customer care centre on 25/3/19 for knowing the possibilities for providing the rs. 998 offer recharge for unlimited calls for one year. I was informed from your side as that there is no such offer available with you as i am asking. Once again i asked is it possible to provide such an offer by you (I quoted that in airtel they providing this offer at rs.998). I clearly stated that if you provide such an offer...
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R
rmjm
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service related complaint

Address:Nagpur, Maharashtra

I want to convert my vodafone postpaid no to prepaid one... I asked for guidance to vodafone store branch : manewada nagpur many times, employees from the branch are not guiding properly, they are just avoiding the issue or they dont want to resolve my problem... They are not at all helping me to resolve my problem... Being in the service industry too they are not giving proper services to customers. Its more than 15 days now my issue is...
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K
kailashprashadgupta
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

changing post paid plan without my consent

Address:C1601 La Lagune Apartments Sector54, Golf Course Road, 122001

My number is [protected] with vodafonedelhi ncr. My postpaid plan was rs 249 permonth till 31.03.2019.
On and from the same has been changed to rs 299 per month, without my consent or request from me.
Vodafone is communicating lie and informing that change done as per my request.
I am now a super senior citizen with low volume o[censored]sage and tarrif plan change is causing financial hardship to me...
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N
nivethaj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regards waiver

Address:Lingappa Chetty Street, 641001

Hi,
I had billing issues that is regards isd calls made (Without knowledge) and asked for waiver to the person named mr. Nizam raja whose number is given in vodafone app. My bill amount was about 3830 around and he told me that waiver was passed about 2100 and then he told me to pay 1600 remaining to his own account but waiver is passed around 1400 rs only. Today vodafone service person called for my feedback, i told them about my...
+1 photos
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L
Lcd123
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billing & tariff & support

Hello,

I am travelling and had converted my plan to the basic rs.99 plan so that the number remains active until i return. I did not use the number for any calls/ sms/ internet. All of sudden in february, the plan was automatically changed to rs 299. This is not acceptable to me as am not using the phone for any calls or sms or internet. When contacted the customer support, they mentioned that they had dicontinued the rs 99...
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K
kishor mhaske
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service stop and billed for not providing services

Address:Nayaran darshan kalyan w, Thane, Maharashtra, 421301

Hi 2 numbe services was block for 20 day number [protected], [protected].
I have joine vodafone sepearatly then also my service stop fo donar payment pending after paying bill also it takes one week to resume service. I have beign full billed for not giving service. Network is not proper and 4g network is worse. Why should i pay full bill. Vodafone is very irresponsible now has taken my complaint regrading bill or network issue. I have...
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J
Jagrati Gogia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly charged bill amount

Address:Bangalore, Karnataka, 560102

I have been wrongly charged an amount by vodafone for an international roaming pack that never got activated. I was visiting dubai on 2nd february, 2019 and for activating an international roaming pack, i talked to a vodafone customer care guy who conveyed incomplete/wrong info to activate the pack. Upon reaching dubai, no services were available, still i'm being charged for that.
When complained about the wrongly charged bill amount...
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A
APSuthar
from Pune, Maharashtra
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my plan got changed without my permissions (automatically)

Address:Mumbai City, Maharashtra

Hi, This is to bring your notice that vodafone had changed my existing plan from 49 rental to 299 monthly rental without my permissions. Upon checking with their customer care, i was advised that they have sent intimation through email/message however i cannot find any email or message in my messages or email. I visited the store and also they advised same however there is no email/message notice sent to me, they also told that the existing...
+1 photos
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S
Sujp
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international roaming activation not done after nearly 20 days

Hello,

Reg: vodafone post paid number [protected]

Issue:
I travelled overseas on 14th march, activated international roaming @149 on the same day. I need ir just to receive message however till today after 19 days international roaming is not activated. I am not able to receive the important sms and my important works are stuck. Ain't 19 days a very long time for any issues to be resolved. It brings me...
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J
Jayanarayanan Kodoth
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging extra towards credits/charges in postpaid bill

Address:Aricent Technologies, 8th Floor, Capella Block, Ascendas VIT Park, Near Inorbit Mall, 500081

I have been receiving bill with two consecutive months wherein charged extra money with no justifiable particulars. Last time they charged 50 for the calls whereas there were no calls made which has to be charged. Eventually, they reversed the amount after follow up. Now, I see a 25 Rs being charged for other credits. They havent replied for my email yet.

I have had internet speed issues with them long time which wasn't resolved...
+1 photos
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S
Sri Jayam
from Coimbatore, Tamil Nadu
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tower installation

Address:29, WEST NADAR STREET PN.PALAYAM, Salem, Tamil Nadu

I had received a call from delhi, the person well speak in tamil language, she say vodafone is plane to install the hispeed wifi towers in tamilnadu the advance amount paid for 7000000 and monthly rent will give 55 thousand and also give a job for one person for family. And finaly she says i paid 3200 rs is realy the vodafone company call pls clear my doubt...
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C
ChallaSrikanthReddy
from Mumbai, Maharashtra
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not receiving incoming calls /sms

Address:Hyderabad, Telangana, 500031

I'm seeing the similar issue mentioned here: https://www.consumercomplaints.invodafone-india-not-receiving-incoming-calls-sms-c1439441#c3392883

Please note that i have not been receiving incoming calls and sms on my vodafone number: [protected]

However i am able to make outgoing calls and also i can use internet.

This problem of incoming calls/messages is making difficult to do business transactions....
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P
panwarjitu
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong deduction of my citi rewards points against prepaid recharge without my consent

Address:Vodafone North East Delhi Circle, 110093

I recharged my vodafone number [protected] with rs. 1699 on 1 april 19, i logged in my vodafone app and selected payment mode as credit card. I provided my citi bank card details and transaction was successful, but to my surprise the amount was not billed to citi bank rather then vodafone deducted 5657 rewards from my citi account.

I don't want to redeem any points but want to pay though my account. Kindly cancel the transaction...
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A
ap.sachan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing calls barred while having validity and balance

Address:122002

Dear vodafone,

My number ([protected]) mnp to vodafone has been done on 31.03.2019.

On 01.04.2019, my outgoing calls has been barred due to no reason.
From today morning i had not made any calls from this number having the calling pack for theree months (You can check).

One more thing till the activation of my number to vodafone there is no 4g network on my phone in spite of having all the...
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S
souraver
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

networking problem

Address:Tribeni Township Quater F-5/7 near by township high school, 712503

Sir, i am a studentand i am form tribeni, dist: hooghly and i want to inform u that sometimes the network is clear and fine but not all the time. Infact the data consume is more in problem of the network at my number [protected]. Plz kindly make some immediately improvement on it or provide some detail : why it making problem on my number [protected]?...
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