Vodafone India Complaints & Reviews

Hi i am anu i have been cheated 40000 rupees by fraud vodafone 4g tower installation please help me what to do please, first he asked rs 5000 for processing and we paid through google pay and again he asked 35, 000 for noc and we also paid now he is not attending the call and we dont know what to do! Anybody tell me how to get the amount back from the cheater

Contact us by : [protected]@gmail.com

Vodafone India customer support has been notified about the posted complaint.

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Address: 400705

Dear sir,

[protected] is my vodafone number. I have paid rs 292 entire amount shown in bill on 2 march 2019. Same time i told vodafone executive who called up for bill payment that i wanted to discontinue the service of this number so please disconnect my services after payment.
But after payment of rs.292 on 2nd march 2019, they sent another bill of rs. 8.77 on 4th march 2019. I ignore because 2 days back i already spoken.

Now today again vodafone billed me for rs.302 in which other credit charges are rs.150, monthly billing charges are rs.99, tax-rs.44.82 and previous balance of 8.77.

This is really ridiculous. Please help me to resolve my issue.

Regards,
Kiran walunj
[protected]

May 19, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Vodafone India Customer Care's response Hi!

That's not the experience we want you to have :( We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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D

Dr Manoj Chaturvedi

from Lucknow, Uttar Pradesh

Apr 10, 2019

Dear Sir,

I am Customer of Vodafone since last 4 years, but today i have no network in my mobile and the following

message displayed
"SIM CARD REGISTRATION FAILED"

So I humble request to u please solve my problem as soon as possible.

my vodafone number is [protected]
Dr Manoj Chaturvedi
date 05.04.2019 at 1300 hrs

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Address: Hyderabad, Andhra Pradesh, 502032

I was trying to port my number as there was network issue. I want to complain to customer care but no use. Because i can speak a maximum of 30 to 1 minute after that the other person cannot hear my voice. This is happening with my every call.in such case how can i continue in this network? So want to port but iam receivng error message as unable to send. So how can i solve this issue?

May 16, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Vodafone India Customer Care's response Hi!

We would really like you to stay on with us. We'll contact you soon. Kindly help us with your contact details using the following link http://bit.ly/1Q0RlZ8.

Regards,
Vodafone India

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Address: EMBEE ROAD SERVICES PVT LTD., Mumbai City, Maharashtra

I hold a corporate account with vodafone india, since 2017 june and things are only negative since then. They charged me higher tarriffs than what were decided and finalised and when i didnt pay the bills due to higher charges, they would stop all my company numbers. Once that got resolved, after a few months of smooth functioning, i asked for lower tarriffs and even after receiving a confirmation realised that they were yet charging me the older tarriffs. They provide rm's who are absolutely unprofessional and do not know even the basics of relationship management. Inspite of repeatedly emailing on corporate care and the rm, there is no resolution from their end. I really wish to port out of this service provider to airtel or jio, since anyone else will be better than them.

May 16, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Vodafone India Customer Care's response Hi!

It hurts us to see you disappointed :( We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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My vodafone connection plan has been changed from rs. 99 to rs. 249 from feb'2019 without my consent. I repeatedly (6 times) complain to vodafone customer care. Every time they replied the complain is forwarded for continuation to old plan i. E. Rs. 99 monthly plan. Out of my three nos only two nos have been corrected but despite repeated chasing one no. Remain in rs. 249 monthly plan. If it is not corrected within 24 hours then please consider all of my three lines as mentioned below is not required and please be stopped connection and send me bill accordingly and i will pay the same. I will not be responsible any more to pay rental from next day. I am fed up with your customer care service for my last connection.
Corrected mobile two connection nos. [protected] & [protected]
Still not corrected connection no. [protected].
N:b: please call me if required to myself no. [protected] or [protected]

May 16, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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Address: Noharia bazar, Sirsa, Haryana, 125055

I want to port my vodaphone mobile no to jio. I had tried so many times to send the port message to 1900 but every time i send the message from my vodaphone no. It gets failed. I tried to contact customer care no. Also but in vain.
Please help me to get my no. Ported from vodafone to jio. I have charged my phone with 398 pack for 3 months time.
My no. Is [protected]

May 16, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Vodafone India Customer Care's response Hi!

It hurts us to see you disappointed :( We will sort this right away.

Regards,
Vodafone India

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Even after many mails and conersations, vodafone is harrassing its customers. I have already made the necessary payment. Even though i havent used this no for a day.
I am really fed-up with the way vodafone is handling this case. Very very disappointed to hear the same everytime. Vodafone is playing with customers.
And i would like to talk to some higher authority who can take proper action on this matter.
Again i have received bill for 1 k today.
I don't think you deeply value the relationship of customer or even u care about customer, looking at the service provided by you.

As i have lost the sim, i have already blocked the no long back.
And i am requesting you to kindly cancel this no (Connection [protected]) as well, i don't want to continue any relationship with such people (Vodafone) who won't care about genuine customers.
And i don't want to receive any more mails from you regarding this. Kindly connect me to the higher authority. As i have already lodged complaint in the consumer court. Resolve this issue and kindly do the needful as soon as possible.

May 28, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Apr 08, 2019

Updated by shilpabm I have already made the necessary payment. Rest i want Vodafone to waive off, as it is unsolicited charges made on my number.

Apr 08, 2019

Updated by shilpabm I bought Vodafone no [protected] on 7th Jan 2019, i made 1 or 2 calls and messages from that no, later on 10th i got a call from Vodafone saying you have exceeded your call limit, plz pay to continue service. immediately i tried calling their call centre, i cant even call call centre then. i tried from other no and they said i have to wait till the bill gets generated to know the reason. later i kept the no barred for outgoing calls. i tried talking to their store executives they gave me the mail id and asked to get connect with the corporate. i sent many mails saying all these issue but no one bothered to reply back or resolve, by then it was already 2 moths over and 3rd month was on. I didn't get any mail or call regarding this. By then i was getting calls for the payment, with every person called i asked to connect me to the right person or give my feedback or to check the bill and waive of[censored]nnecessary amount. Nobody was bothered to do so.
It was a mental torture Vodafone has given me. And they even started coming to house address and asking for the payment and started threatening me to spoil my name. I can see Vodafone is only bothered to recover money from its customer. I am very upset with the daily harassment of Vodafone. They have raised bill of Rs 2052/-.The unnecessary charged made was Rs 1080/- . I have made payment of Rs 972/-.(This includes my rental 299 and taxes).They themselves dragged it for 3 months and even after paying the rentals they are demanding me to pay the full amount . Which i haven't used the no for anything.

Please help me to resolve this issue soon.

Verified Support

Apr 15, 2019

Vodafone India Customer Care's response Hi!

That's not the experience we want you to have :( We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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Address: 834008

Dear sir
On my vodafone number [protected] otp of any website or any app is not being received from last 4-5 days. It’s very difficult to use any app or websites without generation of otp. Sometimes otp comes but it’s after 2-3 hours which is of no use as session get expired in the mean time. Look into the matter.
Kindly solve the issue asap.
Thank you 😊

Vodafone India customer support has been notified about the posted complaint.

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Address: Rajkamal Street, Chennai, Tamil Nadu, 600063

Why am not able to send port message to 1900. Everytime i try to send it, it says message cannot be sent.
I am not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to bsnl... I can send and recieve messages from other numbers. But i cannot send sms to any vodafone cc numbers like 1900, 111 etc.

I called up customer care twice, but they were not able to solve this issue.

May 16, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2019

Vodafone India Customer Care's response Hi!

It hurts us to see you disappointed :( We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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S

Siddhika Sheriff

Apr 8, 2019

I can't able to send outgoing text message... Plz send my message center number also... Help me please it is urgent

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Address: New Delhi, Delhi

Dear sir/mam,

I have upgraded my post paid plan in vodafone for 4g data speed but never got the required speed even after many complaints however i have to pay the bill for the same. Request to reimburse my all charges levied for data pack. My reg. Mobile no is [protected]

Kindly take appropriate actions against this in exigency.

With regards
Nandan kumar
[protected]

May 24, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2019

Vodafone India Customer Care's response Hi Nandan!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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R

Ronny Joy

from Mumbai, Maharashtra

Apr 8, 2019

Not able to send (outgoing) SMS but incoming SMS is working. Showing the message" Not able to send message with Vodafone IN -error 50 ". Even entered my SMS centre as +[protected]

regarding poor data services - Comment #3399803 - Image #0

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On march 06, 2019 i logged a complain with vodafone for the network issue i am facing and got a reply from vodafone that by march 12, 2019 your issue will be fixed. But till date my issue is not resolved. No body from vodafone network team tried to reach out to me. I wrote to appellate authority 3 times but no solution yet. I have opted for a vodafone red plan 499+tax and the service i am getting is nothing. I have to go out of my house to take up the calls and internet i am totally frustrated with there network. When world is looking for 5g, vodafone most of the time works on edge (E).

I tried connecting team on twitter, phone, emails in this last 1 month but no solution yet and they even don't know by what time they will be able to fix it up.

Now i am willing to drag them to consumer court for network issues and customer service as well. I am totally lost, i feel like my smart phone is not even workable as nokia 1108. Even you can't properly take a call.

Call drops, internet nothing works on vodafone.

Service complain numbers:

1.[protected] dated march 06, 2019.
2.[protected] dated march 20, 2019 given by appellate authority.
3.[protected] date april 06, 2019 given by appellate authority on follow up of above complain.
4. Number of times i have raised my concern over twitter.

But for vodafone nothing helps. They just want your money and have nothing to do with service they should provide.

May 15, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2019

Vodafone India Customer Care's response Hi!

That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

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Address: Pune, Maharashtra

Hi,

As i am receiving bill which is high as based on my current bill.
Just viewed my past bill, then found automatically vodafone changed the my monthly plan to 290 rupees without any initimation call.

With request to my complaint, i am not going to pay untill they reimburse my previous pending amount.

Note: already talk with customer care -199, but no help receive. Worst experience with vodafone.

Thanks

May 22, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2019

Vodafone India Customer Care's response Hi!

That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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Address: Row House No 7 SAI NIRMAL ROW HOUSE I/O RYAN SCHOOL DGP NGR 1 NASIK PUNE RD NASHIK, 422006

Respected sir from 2 months i am complaining about network and data issues to vodafone customer care. But every time they ask us to wait for 3 months as as a tower is to built in our area. Please solve the complaint as soon as possible. We have 2 vodafone sim cards in my family and same problem occurs for both of them. This sim works full on highway but in our vicinity it doesn't work.'

May 18, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2019

Vodafone India Customer Care's response Hi!

That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

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Address: 395003

I have made a recharge of rs. 399 o[censored]nlimited pack for 84 days on 5th apr 19 through vodafone online website https://shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp and make payment through online sbi netbanking https://retail.onlinesbi.com/retail/logout.htm but my amount got deducted and recharge not successful. It is showing in my vodafone account that no transcations found. I called to 24*7 customer care but no luck. Please help me to get my money (Rs. 399) refund back at the earliest.

Screenshot for your reference:

Regards
Premal jariwala
Mob no. [protected]

+1 photos

May 23, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

Verified Support

Apr 15, 2019

Vodafone India Customer Care's response Hi!

We tried to call your number but got no response :( Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

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Address: Thane, Thane, Maharashtra

Hi,
I mahadeo bhosale a vodafone customer trying to contact the customers care for the connectivity issue which i am facing with vodafone network.

Everytime i contact with the customer service executive they ask me to call back after an hour as there is some kind of technical error in there system.

This has been going on from a very long time and it is very difficult for me to followup. They deny transferring calls to senior associate named priyanka as mentioned by her in one of the calls..
This has been the worst service ever

Kindly look into this matter and provide me the resolutions as soon as possible.

May 16, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2019

Vodafone India Customer Care's response Hi!

That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

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Sir,
In our family we all are using the vodafone sim vary from 20 years to 10 years but since last 2-3 years we are facing the problem of no network coverage because of which we have faced economic losses as no body can get in touch with us.
It has been really irritating for us as in this era without proper network it feel as if we are living in a jungle.
This my number [protected] you can actuaaly check how many calls i have made
I dont see any point for you charging me any money and i need a compensation for the same.

May 12, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

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Address: 01krishna dwelling, Thaltej, Ahmedabad, Gujarat, 380058

Vodafone customer care.
Sir/ mam
I have subscribed Vodafone postpaid number[protected] in feb2017 ( aprx) my monthly charge was aprx rs 700. After 2-3 month my dues was RS 1200. I asked for details for bill from Vodafone store, they said for game downloading and otr application downloading. I was not agree with their information as I have not downloaed any games or else. I left the matter unclosed, after they Vodafone service provider started calling bon my husband's for due Bill payment.. we deny to pass till voda phone care will not provide full details my dues.

My I can't do that then do not call and harras us.

Thanks

May 11, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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Address: Veera Desai Road Andheri West, Mumbai City, Maharashtra, 400053

Dear sir,
I refer to the visit to the veera desai road outlet today for a sim card replacement of my alternate number. I was told that i would be given a new sim card on providing an otp which would be sent on the other number.

Since there was no parking space in front of the outlet, it was not possible for me to leave the car. I therefore sent my wife with the phones so that the otp requirements.

My wife met ms sana shah for having the job done. However, she wanted me to be present at the counter. As desired, i did report to the outlet with my identification.

Ms sana shah was already in a verbal spat with a consumer telling him that the phone calls made by him were not of any use and the service would only be available later. The consumer was also told that she would throw away the phone where he had been asking for telephonic assistance.

I tried to intervene, wherein i was told to keep away as it was none of my business.

I demanded to meet the in-charge of the outlet but unfortunately couldn't make it to the front office.

I would like vodafone to address the complaints in a cordial manner and understand the importance of mobile connectivity in the day to day lives of the consumers.

May 12, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2019

Vodafone India Customer Care's response Hi!

That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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I have been a very old vodafone customer and my profession required me to travel overseas for around 1 to 2 weeks every month for years. When overseas my phone was always 'on' as i needed to be in touch with my family (Old parents). Despite this my data usage was not high and the bill was reasonable. This was the period when the rates were high and no packages were available. Suddenly in 2017 i was out for just 3 days and had my phone off most of the time and was shocked to receive a bill of over rs 60000/.

Since i maintain all old records i tried to reason out with them with facts and figures but they refused to even respond and only kept repeating like a parrot that they have a perfect monitoring system.

They followed all harassment practices like calling at all times, threatening sending me mails every month. And finally they have disconnected my phone.
They have finally filed an application before lok pal which is fine. The hearing is coming up this month

May 14, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2019

Vodafone India Customer Care's response Hi!

Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

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Address: 508 - 4 LISA STREET, L6T4B6

I have opted for international roaming before moving to canada but no service available here in brampton on my postpaid connection. Tried all troubleshooting steps listed but no luck. Unable to reach customer care to to talk and chat agents responses is bad experience. After several complaints and attempts, issue still not fixed for more than two months now. Worst case is i'm unable to make any transaction of loan, creditcard, other dues and vodafone payments as well as unable to receive otp. Now my credit scores are badly impacted, all loans and dues are bouncing back and charged with fees after fees and also vodafone charging for the services that i'm unable to use for more than 2 months and have been asked to pay first for looking into the issues. I'm facing heavy loss because of this 'no service' issue which no customer agents is understanding and feeling responsible to fix it.

May 15, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2019

Vodafone India Customer Care's response Hi!

Kindly help us with your local contact number and email address using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

Verified Support

Apr 14, 2019

Vodafone India Customer Care's response Hi!

We need a few more details regarding your concern but are not able to reach you :( Please share a suitable time and an alternate contact number using the following link, we will connect with you to discuss.
http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

Apr 15, 2019

Updated by GavaskarV I tried again today with different browsers and still getting the below same error after clicking on Submit button, also attached the screenshot for your reference. I'm providing the required details below for the 2nd time.

Unexpected error occured
Close
Sorry! We can't process your request now. Please try again later.

My Vodafone number : [protected] (Should be able to reach via whats app call)
Canada Contact number : +[protected]
Email address : [protected]@gmail.com

Indian Consumer Compliant ID 2291594
Vodafone Compliant Number[protected]

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G

GavaskarV

Apr 13, 2019

Hi,

I'm tried to submit the request in the like provide http://bit.ly/1Q0RlZ8, but keep getting 'Unexpected error occured
Close
Sorry! We can't process your request now. Please try again later.'

I have tried several time and also in different browsers and no luck. So I'm providing the details below for your reference
Vodafone Number : [protected]
Local Contact Number: +[protected]

Vodafone Request number :[protected]
Vodafone Compliant number :[protected]

Vodafone India Complaints & Reviews

File a complaint to Vodafone India

Vodafone India reviews & complaints page 231

regarding tower installation fraud

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sending bill after disconnection request

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unable to send msg to 1900

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poor services and charging extra money

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vodafone connection plan has been changed from rs. 99 to rs. 249 from feb'2019 without my consent.

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unable to send port message at 1900

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unnecessary charges on my number 9513510666

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otp is not being received on my vodafone number

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port change

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regarding poor data services

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network & service issue (call drops & no internet)

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received extra bill from last some months.

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I'm complaining about network and data issues

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sbi amount deducted but vodafone recharge not done

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connectivity issue both with internet and calling

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network issues

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wrongly bill issued and harassment for dues

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rude and unacceptable behaviour of ms sana shah with the consumer at veera, desai road andheri outlet

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billed for excessive data usage

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pathetic service - opted for international roaming before moving to canada but no service available here in brampton and keep getting charged

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