On march 06, 2019 i logged a complain with vodafone for the network issue i am facing and got a reply from vodafone that by march 12, 2019 your issue will be fixed. But till date my issue is not resolved. No body from vodafone network team tried to reach out to me. I wrote to appellate authority 3 times but no solution yet. I have opted for a vodafone red plan 499+tax and the service i am getting is nothing. I have to go out of my house to take up the calls and internet i am totally frustrated with there network. When world is looking for 5g, vodafone most of the time works on edge (E).
I tried connecting team on twitter, phone, emails in this last 1 month but no solution yet and they even don't know by what time they will be able to fix it up.
Now i am willing to drag them to consumer court for network issues and customer service as well. I am totally lost, i feel like my smart phone is not even workable as nokia 1108. Even you can't properly take a call.
Call drops, internet nothing works on vodafone.
Service complain numbers:
1.[protected] dated march 06, 2019.
2.[protected] dated march 20, 2019 given by appellate authority.
3.[protected] date april 06, 2019 given by appellate authority on follow up of above complain.
4. Number of times i have raised my concern over twitter.
But for vodafone nothing helps. They just want your money and have nothing to do with service they should provide.
May 15, 2019
Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2019
Vodafone India Customer Care's response Hi!
That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8
Regards,
Vodafone India
