Vodafone India Complaints & Reviews

Dear sir,
Vodafone announced its handset bundle offer in 2018 year starting and employees of vodafone told if we buy any samsung galaxy phone with vodafone sim and recharge it with unlimited plans for a year cashback of rs 2500 would be credited in your kyc done mpaisa account already more then a year has passed no cashback has been credited for 2 phones on no [protected] & [protected].

Regards
Ashish joshi
[protected]

Dear sir,
I am working in ernakulam, kakmanad
So days before i thinked vodafon is the best network across india and now l am really dissatisfied with the data connection i am thinking to port out to jio. Because they are providing some better network on friends mobile
So take this as a important and try to improve this issue
Otherwise this will make unpredictable effects

Regards
A vodafone customers from kerala

Vodafone customer care team members are not taking complaints,
I tried 3 times to complaint
But vodafone customer care people disconnecting my call
Vodafone team is not responding properly with me
Yesterday i complained
But today i check, there are no complaints in my number
First i called customer care (I talked recharge 65 offer)
Iam recharged 65
But iam not get offer in recharge 65 (Only i get talktime)
I talked customer care he is immediately disconnect my call without solving my problem
I tryed again to talk he is also not respond properly he is disconnet my vodafone customer service i dont know

Please respond me

Mujhe offer letter mila hai vodafone ka lekin fake hai 15 din baad verification call aayegi bola tha lekin nahi aaya aabhi tak call aaya nahi 6 march training date diya that
Mujhe fraud lag raha hai isliye maine complaint kr raha hu... Online payment kiya hai maine 1550 rupess online transfer kiya hai sir please help me maine bharosa rakha tha lekin aabhi tak kam nahi huaa...

I had done postpaid to prepaid on 2 nos [protected] and [protected] on 2nd march 2019 from 3rd march 2019 they have barred my incoming... I am facing lot of issue as i am working in bank and not getting any calls afrom any nos.. This is pathetic service i have seen and i visited the vodafone hirabaug outlet not a proper response and i called in call center 199/198 no response
Giving reply ho jayega kar dege
Hopless service vodafone

I have changed Post paid connection to prepaid yesterday.

Today my old SIM has stopped working and new one is not active.

There is signal in mobile, but unable to call 59059 to activate.

There is no help received my customer care as there is no option in Vodafone IVR to resolve this issue. Its been 5 hours, i am without network and data.

We at manyata tech park are facing pathetic network from almost 6 months now. Constantly we have been complaining and the customer care executive says that the network team will either call or visit to check on the issue and that has not happened till date. Off late we are getting edge network in our facility, in the generation where everyone is talking about 5g, vodafone is providing 2g to their customers. Shame on them that they are unable to resolve this issue from more than 6 months. Every executive's opening statement would be that vodafone is merging with idea and so the issue is happening but technically that should enhance the bandwidth and not shrink it. Day by day its getting only worse and no where we are seeing any efforts from vodafone to retain their customers on acting upon the issue. Most o[censored]s spend maximum time at work and if network is bad at work place, i don't see the necessity of having phones or smart phones specifically as even calls are not being connected due to network issues. I have been using vodafone for more than 10 years now and never expected such service from them. I am not recommending everyone to port from vodafone as jio is providing better customer service and network than vodafone.

Dear sir,
I have been a satisfied customer with vodafone since long time. My mobile number is [protected] but i regret to inform you that nowadays i am having difficulty in conversations due to poor network reception. The handset’s network indicator shows full signal but i cannot make a clear phone call. This unwanted obstruction posing lots of inconvenience for me.

In this situation, i would request you to take necessary actions to resolve this problem as early as possible.

Thank you in advance for your kind co-operation with regard to the above compliant.
Devi singh
Village sourana airforce station
Sarsawa
Saharanpur up 247232

मैंने 2016 में वोडाफोन से पोस्ट पेड नम्बर [protected]
खरीदा था जिसमे मैंने 500 रुपये सिक्योरिटी के रूप में जमा किये मुझे बताया गया कि आपको कनेक्शन छोड़ने पर पैसा वापस मिलेगा लेकिन इन्होंने अब देने से मना कर दिया और बोले ये पैसा आपको वोडाफोन के बैलेन्स में रिचार्ज के रूप में दे सकते हैं।जबकि अब मेरे पास वोडाफोन का कोई भी नम्बर नही है मैं जहाँ पोस्टेड था वहाँ वोडाफोन का नेटवर्क भी नही रहता।।

The most pathetic company ive come across.

Vodafone was a good company once and now after the merger they have resolved nothing.

They dont want to help whatsoever.

My phone was lost/ someone changed my plan and used so much data.

Now i cant go back to the old plan, even though i found my phone again.

Number is [protected]
Mbeb rs 147 plan

My vodafone no [protected] rental changed from 99 to 299 without giving intimation in advance. Whether trai has given you right to change plan without intimating customer well in advance atleast 60 days so that customer can opt out plan or change from postpaid to prepaid.

If not possible for reverting my rental to 99 then change from postpaid to prepaid

I have sent details and all to change my number from postpaid to prepaid but u ppls are making us fool... Y r u not changing it
Then who will b responsible for bill payments from past more than one year
I am saying u ppls. And going in your stores so they are sending us saying from where u purchased it will be from their... This is really hopeless
How many times we have to proceed
Do needful as soon as possible

Dear sir,
Sir my problem is insurence company not gives the money and i have send the all documents to the insurance company and gives the one copy to vodafone store in karnataka. But both company and vodafone people can't be resolve my problem.

I'm facing my problem till 45 day's. I have called so many times to vodafone store, vodafone service centre and insurance company also but don't responding correctly.

I visit vodafone store in hubli - karnataka but store manager mrs. Vijayalakshmi (Vijayalakshmi. [protected]@vodafoneidea.com) don't responding anything.

I send so many mails to both the company but they don't reply me anything.

Please help me present my situation is "do or die"

And i called so many times to everyone they don't responding correctly and resolve my complaint also since 45 days.

Atleast you are help my problem and gives my insurance amount 4450 with interest because the insurance company told that within 15 days we are created your amount to my bank but now i'm waiting for last 45 days they're don't gives the money.

Total insured amount 4450.00
Interest 8% for 30 days (Total 45days)

Please give the vodafone head office number in india atleast i called to the head office and resolve my problem as soon as possible.

My number: [protected]
Name: mallikarjun bilagi
Mail id: [protected]@gmail.com

4 days back my bsnl prepaid number -[protected] services has been stopped when i enquired about it with bsnl customer services they said when i came with mobile number portability from vodafone postpaid to bsnl i had pending bills in vodafone so they stopped my services. But when i was in vodafone postpaid services i have paid my outstanding bills and then i went to bsnl prepaid services through mobile number portability (Mnp) but with in the span of those five days of portability process vodafone customer services call me and they offered me 6-months voice plan which is cost 1, 000/-rupees (Approximately with taxes) but i rejected the offer and i told them i had submitted documents in bsnl. So, i don’t need any plans in vodafone. But without my permission and prior intimation they activated 6months plan and generated the bill in the process of portability time so i have never known about it and vodafone customer services also never told about it, after 3 months they stopped my bsnl services. Because of it my personal and professional life both disturbed due to the block of services and my bank transactions (Which i used to receive one time passwords to my number) has been stopped and i got 50, 000/- loss (In the span of those 3 days) and also i effected to pay 1000rs (Which i never used or without any involvement of mine) to vodafone services and to get the reconnection of my bsnl services. So please compensate my loss of total 51, 000/- rupees.

Vodafone recently changed my plan without giving me any prior information.

They changed my postpaid plan from rs 99 to 249.

When i try to launch a complaint, they denied stating they have recently changed basic plan and they will change it for everyone.

I asked for details and they denied giving me those, vodafone support (Deepa) denied to open a request for this stating they dont have any option.

My prebious plan was 99 special plan.

They changed it to super 249

Charged double amount for a new sim connection but still sim is not activated. Called thousand times to the agent who sold but no response.. All the legal and necessary information was provided by me. Agent was from vodafone named akshey from channi jammu..
Called customer care of vodafone but they too didnt resolved my problem.. The actual cost of new connection was 250 but they charged 500 but still i m suffering..
No response from company as well as from the staff.

Dear team,
My name is mukul kumar and my mobile no - [protected] (Bihar circle) and email is [protected]@gmail.com, i got bills of mobile no - [protected] (Vodafone, karnatka circle) while i m prepaid customer of vodafone. Kindly remove my email id from mobile no - [protected].
I already mail to vodofone and voice also but problem still remain same.
Kindly find the attached scree shot and resolve asap.

In the past, vodafone team used to keep on automatically activating vas services on my number & deducting charges for the same for which i raised a complaint to them. Post the complaint they reversed the amount to my mobile balance & activated vas blacklisting service on my number to ensure no vas service is activated on my number in future. But again on 12th feb, despite of my complaints in the past & activation of vas blacklisting service from vodafone team's side, again amount of rs. 49 has been deducted from my account for which i did not even received any message or communication. I got to know about the deductions once i contacted their customer executive about my balance. I wrote a complaint again for the same on which i am not receiving a proper response & when i try to contact them on 198 (Vodafone customer complaint number), it says my calling service has been barred, but this happen only when i try to call on 198 while for every other number, my calling service works normally.

This is completely against trai rules & cheating on customer. I needs your help in resolving the issue.

Dear all,

This is in reference to recent incident happen with me. I was intended to port my network from other network to some other network. So choose vodafone. My friend told me not to don't that as per him it a costume in vodafone to port from other network first and then deactivate the subject no. I ignored and port my no from other network to vodafone. Its a strange but it happen with me. When my no is ported to vodafone my no got deactivated.
When i asked vodafone why they said your no. Verification is not done that why we have we have barred all your service. I have tried all the possible way to get my no back i. E through email, through tele care and visiting their store. But no action is being taken from vodafone. Now i have to buy some other no. With fightin to updated this new no in all my account and others.

So its my suggestion to all of you never ever chose vodafone for any any thing else it will become course for you.

Sir, my 24 rupees balance deducted by vodafone network. Which is not proper response. My validity was expired to 3 march 2019 my balance deducted in 4 mach in morning time 2:21am.
This is unauthorized way of balance deduction.
So i want that my balance refund by vodafone company.
If you can't solve this problem i surely leave vodafone network and i do complaint in pil.