Vodafone India Complaints & Reviews

Sir,
I am receiving message from 53010 from 22/02/2019 to 15/03/2019 regarding deduction of charges rs.10.00 continuously total rs.50.00 has been deducted till now, i called many time with customer care and they are reverting that game is activated in my phone, but it is a feature phone and there is no game to play for which continuous charges should be deducted. Kindly reimburse rs.50/- deducted by message from 53010.

Thanks & regards,
Ram avtar

Apr 22, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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Address: Surat, Gujarat, 395007

Without any authorization of mine i have been charged 100 rs in two days on name of activation value added service like english seekho and jokes.
Not received any service from their side nor i have activated any vas service. I am an avid mobile user and i know difference between accidental clicks of 4 fraud schemes and delibrate fraud from their side.

Apr 24, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2019

Vodafone India Customer Care's response Hi!

That's not the experience we want you to have. Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

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N

Nimit Patwa

from Jalalpur, Gujarat

Mar 22, 2019

[protected]

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Hello Team,

I have stopped using Vodafone Postpaid connection([protected]) of mine from month of January 2019.And I have asked for the itemized bill also. Still now I have proper response from the service provider and I am unable to pay through online. Kindly help me out to resolved this concern immediately

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Address: 400078

Hi,
I am trying to deactivate this number from a long time, but my request is not being taken care, i had already sent a request few days back the reason was that when the postpaid number was taken it was said that its a fresh number, but sorry to say that so many calls are coming on this number so i am fed up with number so i want to deactivate this number given below.
Request you to please help me in this regards.
Number: [[protected]]
Provider: vodafone karnataka

Apr 23, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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K

Khalid2143

from Ahmedabad, Gujarat

Mar 15, 2019

My [protected] not receiving 4g data more month
And I meny time completion on Vodafone customer care and store but no solution very poor service Vodafone

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Address: Ankshu Wisteria, GF 001 B block kurdusonnehalli K R puram Bangalore, Bangalore, Karnataka, 560067

My account is in debit balance, i am not to call toll free numbers, not able to send sms.
My package is rs.399/- for 84 days (I am using this facilities since one year), if i am correct 1.4gb free net facilities, 100 sms free and all calls are free in roaming also.
I am not able to understand, when you have given all facilities are free, but you have debited my amount 10/- debit balance and i have requested you for data pack for one day, i have not requested for any loan facilities, last month itself i have requested you not to give any credit facilities to my account.

+1 photos

May 1, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Mar 15, 2019

Updated by K Arunachalam issue still not solved, no response over phone nor email complaints

Verified Support

Mar 22, 2019

Vodafone India Customer Care's response Hi!

That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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Address: c26 sachivalaya vihar,kalyanpura sanganer, Jaipur, Rajasthan, 302020

I observed vodafone has blocked outgoing sms to 1900 for port requests, also i checked my main balance and that is also available and i cross checked my outgoing sms to normal numbers its working fine and cross checked with customer care then they said your outgoing is all good, but we dont support for port requests. So definetly vodafone is cheating customers by blocking the port, also calls are good in quality but worst data network ever i faced yet. Even i live in 4g coverage area jaipur rajasthan that a big city king on metro city.
I am very frustated with vodafone services, my vodafone number is : [protected]

Apr 25, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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Address: Bangalore, Karnataka

Hello there i am really confused with this vodafone network. I am using this network from several years with this mindset that it is the biggest network in india but my experience till now, it's the worst service provider in the market as i am using other networks also but this can't even provide constant 3g internet forget 4g. A real show piece, i reside in bengaluru but still no speed net. Its plans are more priced than the competitors but yet it horribly lacks in providing service.
Thank you.

Apr 21, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2019

Vodafone India Customer Care's response Hi!

Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

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Address: New Delhi, Delhi, 110044

You guys are # cheaters. I have 2 postpaid connection from one is with me and another is been suspended for last 1 month even after paying the committed amount, i could not pay the bill for 2 months due to my job laid off and when agency guys called me up multiple times, i explained them the situation, they promised me to pay 900 of the total bill and rest will be waived off and when i paid 800 max to the bill at least my should have been activated. As they had informed me that if you pay less the rest of the amount will be added to the next bill. I could arrange to pay only 800 by that time since i have no job. Now you guys have kept my number as suspended. I have spoken to multiple customer support executives, now i will not call anyone and want my number to be activated right away. Else i will keep on posting bad reviews on every page of yours. My alternate no is [protected]

Apr 21, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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Address: Akurdi, 411035

I really fed up with daily promotional calls from different banks, ngos etc... The calls gets started morning 9:30 am till 7pm evening. Really which is frustrating. I even did full dnd activated but here the problem is — 1) it never works, 2) it takes more than 48 hrs to activate, 3) the important, it is fraud activation of dnd which never works, 4) after dnd i gets more calls and messages.

I would say in a simple way, i have left only with a option to file a consumer case against vodafone.

Here i am sharing some numbers from where i get calls, [protected], [protected] (Yesh bank), [protected] (Hdfc), [protected]

Apr 23, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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T

tomaranuj2119

Mar 14, 2019

Sir my Vodafone sim is deactivated due to the not paying Bill when i am pay bill it was not started and not connected to the network it was not working my number is
[protected] i try to get connected to the network that sim manually and automatically but not get connected

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A

Ashik Ashoka

from Sitarganj, Uttarakhand

Mar 15, 2019

Details

frustrated with daily promotional calls from banks and retailers - Comment #3378584 - Image #0

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Address: New Delhi, Delhi, 110034

Dear team
I am really not happy with the vodafone customer care team who give calls to remind bill payments. They give approx. 20-30 calls. I told them that i have some issue wil pay bill in through customer care, but they never took it and called many times. I was stuck in a meeting but they still called me again and again. My no is [protected]

Vodafone India customer support has been notified about the posted complaint.

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R

ravitripathii

from Delhi, Delhi

Mar 14, 2019

I have purchased a card of Rs, 35, i have scrathed hardly thats why secret code missed. card serial number is[protected]. how can we recharge through serial number please reply me/

my number [protected]

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Address: B. No 23 sajjan niwas, Neemuch, Madhya Pradesh, 458441

I was working with vodafone and receiving some network fault related sms, now i am not part of vodafone anymore, even after asking so many times, Team is not removing my number from the list, i am recieving vodafone network related sms now also, its been 6 month now. please look into this issue.

Vodafone India customer support has been notified about the posted complaint.

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Address: 7

Sir
I have made a recharge of rs169 on 11
03.2019 and an amount of rs 141 was deducted as access fee. The same is deducted without the knowledge of the customer. This is a fraudulent transaction needs to be refunded. What is this access fee. Why is this deducted only in case of vodafone. Vodafone should immediately stop the same
Regards
Ashima nandi

Apr 21, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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K

kumarabhishek1988

from Gurgaon, Haryana

Mar 15, 2019

Vodafone has ported my no without my knowledge now they r saying nothing can be happen now this is my 10 year old no now Vodafone is saying u can not get ur no now.

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Address: PANAIKULAM , RAMANATHAPURAM, 623522

Website: INDIAN CONSUMER COMPALINTS

The vodafone has again activated the packages without any request the customer care to deactivate the package and return the balance that has deducted unnecessarily should be refund. The deduction for every my recharages with 3 months.
So these types of services that had been activated without any our request and deducting the balance unnecessary is not acceptable. I want that the customer care to take some required actions as soon as possible

Apr 21, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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B

Bankelalsaxena

Mar 14, 2019

Hi
[protected] sms nahi jata hai krapya karke sms service chalu kardo

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Bankelalsaxena's reply, Mar 9, 2019

Sms service chalu kardo sir kisi ko sms bhejo to jata nahi hai

S

Santkrupa Corporation

from Ahmedabad, Gujarat

Mar 14, 2019

I m not use this number beacuse i have already 2 numbers are running in vodafone so close this number

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R

raj10navadia

from Surat, Gujarat

Mar 14, 2019

[protected]

please check my last 6 month history
every month generate wrong bill amount
with vas charges
always say to me please block popup
i have already blocked but no result.
"how can i use autopay "
every month i call on 55666 and wast my 1 hour time for actual bill

now what can i do?

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A

apurba krishna

Mar 14, 2019

From last 5 years I have facing one big problem and customer care never gave a any type of solution. I am unable to sent a single massage from vodafone no. This is ridiculous. Never expected from such a huge uses network..

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Address: 63, dwarkadheesh apts, sector-12, dwarka, new delhi, New Delhi, Delhi, 110075

There seems to be no functional email address of vodafone on which customers can send their complaints. I sent a long email complaint at: vodafonecare. [protected]@vodafone.com on 11th march and it bounced back. How do i send my complaints by email?

The complaint platform on website of vodafone has limitations on number of words that we can use. At times we can not fit our complaint in this limited platform. I need correct and functional...

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Address: Thane, Maharashtra, 421004

Dear sir, madam

I have request to postpaid to prepaid on 7 march 2019 till than 12 march 2019 my prepaid sim is not activate y plz plz i request you my prepaid sim activate fast & i go on mini store they say me my documents is accepted then y my prepaid sim card not activate plz help me fast & resolve fast in 24 hour.

My number is [protected]
My name is piyush

May 2, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2019

Vodafone India Customer Care's response Hi Piyush!

We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

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M

misrajaya85

from Mumbai, Maharashtra

Mar 14, 2019

Since the date of non payment of my above mentioned number, I need the incoming call records of my no [protected] on which different vodafone executives have tried to contact me regarding payment of bill of [protected] with their employee code and designation and their city of posting.

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A

atishbrithe

from Mumbai, Maharashtra

Mar 14, 2019

I want transfer Postpaid to prepaid on very very urgent basis .

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Address: ward- 14, LOHIYA NAGAR, pharenda road maharajganj., 273303

Website: vodafone in

My main account balance was deducted without any notice and confirmation,
the customer care says that the balance is deducted for internet usage but i am already having a 500 rs plan for 3 months with 3gb per day ..
i didnt recieve anby message from company about my daily quota or extra charges for net and they deducted my whole balance of 570 rupees.
once when i called customer care then senior executive he said that my balance would be reversed but later on he changed his statement company can check voice recording also for number [protected] i do have voice recording of the whole conversation..

May 2, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Mar 16, 2019

Updated by jainath verma Still I didn't get any response from Vodafone regarding my refund

Verified Support

Mar 21, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

Verified Support

Apr 01, 2019

Vodafone India Customer Care's response Hi!

We've an update regarding your concern but your number was switched off :( Please share a suitable time or an alternate contact number for us to call.

Regards,
Vodafone India

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Address: Gurgaon, Haryana, 122052

Vodafone has charged me international roaming charges during my visit to Singapore.
I did not get any intimation through email message / text message about the pack activation .
Now when I am back in India they are charging me huge amount INR 3889 for 6 days.
When I made this complaint on the Vodafone website, they replied me back quoting they cannot reverse the amount.
14 mar 2019 is last date for bill payment now if don't pay they will put me late fee charge and will further increase my pain.

Initially Vodafone customer support team representative ISHA called me and said that charges will be waived off. Later received a mail from Vodafone customer care quoting that they cannot reverse the charges.

ALSO BEHVIOUR OF VODAFONE REPRESENTATIVES OVER MAIL AND PHONE IS REALLY HARSH AND DISAPPOINTING

REQUEST YOU TO KINDLY FORWARD COMPLAINT TO VODAFONE TEAM AT EARLIEST SO THAT ISSUE CAN BE RESLOVED.

Mar 13, 2020

Complaint marked as Resolved

not resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2019

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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Address: Gurgaon, Haryana, 122052

Dear sir/mam

I am privileged customer of Vodafone for last 8+ years. Today i am v v disappointed by service of Vodafone.

I was in a trip to Singapore from4-10feb 2019.
I have been charged international roaming @500rps/day without my consent.

My mobile no is [protected]
My current outstanding bill is Rps 3898

Vodafone customer care is saying that my international roaming pack activated on my no since june 18. I have not recievd any intimation on my no or id regarding the same.

I really disappointed by such behaviour of Vodafone

I want Vodafone senior management to look into it and come with a solution

Looking for a positive quick response.

Thanks and Regards

Mandeep singh

Apr 22, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2019

Vodafone India Customer Care's response Hi Mandeep!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India

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S

Shyam Godse

from Kolhapur, Maharashtra

Mar 13, 2019

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Address: C1404, Orchid Woods, Hennur Main Road, Bangalore, 560077

I raised twice the request to port my mobile no [protected], the request is not processed for some unknown reason decided by the back end team.

I been requesting to move this no, since i have network issue from my home, which vodafone also agreed.

I would like to raise this complaint. I am using this no for last 16 years and its been gone in all documents and govt documents.

I need to port the no: and vodafone is not supporting on this, neither i have no communication on the request placed with them.

Kindly do the needful.

Apr 21, 2019

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2019

Vodafone India Customer Care's response Hi!

We would really like you to stay on with us. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8 so that we can call you and sort this at the earliest.

Regards,
Vodafone India

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Address: Banna devi g.t road aligarh, Aligarh, Uttar Pradesh, 202001

: Sir mera mobile no [protected] is no pr pichle 15 days me mere account me 207 rupees kareeb the or ab isme only 158 rupees he or customer care pr call karne par 8 rupees refund hue he mujhe Pura balance refund chaie mene koi service nhi lgwai apne number pr na koi game khela thank you your customer nadeem

Vodafone India customer support has been notified about the posted complaint.

Vodafone India Complaints & Reviews

File a complaint to Vodafone India

Vodafone India reviews & complaints page 238

reimburse rs.50/- 53010 deduction from balance

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wrongly deducting balance - fraud

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no proper response for deactivation of postpaid connection

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deactivation of postpaid number

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my account is in debit balance my package is 399 for 84 days

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vodafone has blocked 1900 for port requests

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network

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suspension even after paying the bill

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frustrated with daily promotional calls from banks and retailers

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customer care remorse

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not removing my number from company sms

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access fee deducted

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deactivate my packages

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very poor or no internet connectivity on prepaid data pack

postpaid to prepaid

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balance deduction of 570 without notice on my number 9838202892

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international roaming charges without pack activation intimation

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international roaming charges in bill cycle

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porting of my mobile no

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mobile sim

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